Head Of Supporter Engagement Jobs in Islington, Greater London

The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.

Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.

Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.

The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office). 

Principal Responsibilities:

· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.

· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.

· Virtual and in-person event support.

· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.

· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.

· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.

· Creating online and offline content, including written articles and still/motion graphics.

· Website page and post updates, working with website lead - the Head of Brand and Marketing.

· Supporting the Customer Engagement Manager with producing email newsletters and required content.

· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.

· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.

· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.

· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.

Essential Competencies:

· Experience in creating content for on- and off-line channels.

· Ability to draw and analyse insights from social media/YouTube platforms.

· Excellent written English.

· Proficiency in utilising recording equipment to capture high-quality visuals.

· Experience using editing software, e.g. Premier Pro.

· Experience using design software, e.g. Canva.

· Experience using social media scheduling software.

· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.

· Excellent internal and external relationship-building skills.

Desirable Competencies:

· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.

· Experience in creating paid social media campaigns.

· Experience of working within a charity.

· Experience in working with creative agencies and freelancers.

Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.

Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.

Purchasing & Business Support Assistant
Hybrid working - 2 days remote
£15 per hour (non-negotiable)
Immediate Start - 3 months +
London, South Kensington

Your new role
The Purchasing & Business Support Assistant will be responsible for managing purchase orders, maintaining accurate records, coordinating with suppliers, and assisting with the smooth functioning of purchasing operations. The role requires close collaboration with other departments to ensure timely delivery of goods and services while maintaining compliance with company policies.

Responsibilities

• Liaise with suppliers to confirm product availability, pricing, and delivery schedules
• Act as the glue between local operations, purchasing, and internal procurement with any related purchasing issues, through positive engagement.
• Optimise the ordering process between suppliers and the hospital, managing and improving purchase to pay flows.
• Seek solutions to resolve critical problems with any suppliers, to ensure customer service levels are met.
• Back order management for the hospital excluding Theatres, Angio and Main Stores.
• Support the evaluation of supplier performance by maintaining records on customer service and liaising with the Head of Supply Chain and Process Improvement team for any supplier relationship management requirements.
• Assist with vendor onboarding processes, ensuring all required documentation is completed and submitted.

Skills and Experience

• Previous experience of Purchasing or Procurement
• Experience managing relationships with suppliers
• Experience tracking and managing inventory levels
• Good knowledge of the end to end supply chain process

What you need to do now
We are seeking candidates who can start immediately or within a 1-2 week notice period for a temporary role. Initially, due to the demanding nature of the position, you will be required to work on-site in South Kensington five days a week. Once training is completed, a hybrid working arrangement will be implemented, requiring you to be in the office three days a week and work remotely for the remaining two days.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.

You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).

You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.

If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.

We are thrilled to be partnering with the award-winning surgical association ENT UK to recruit their new CEO.

ENT UK is the professional membership body representing Ear, Nose and Throat Surgery, Head, Neck and Thyroid Surgery, in the United Kingdom.

ENT UK support members at every stage of their careers, from student-level right through to retirement - a total of more than 2,500 medical practitioners. They promote the understanding of ENT in the media and provides the specialty with a voice. ENT UK is a source of valuable medical information for patients as well as practitioners, and supports research, provides continuing education for specialists, and champions high standards in training.

As CEO you will report directly to the Board and be responsible for the strategic leadership and general management of the organisation. It's an exciting time to join to support delivery of their five-year strategy, progress the new trading arm and demonstrate the impact of the ENT UK Foundation.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Within this varied role you will also be responsible for:

• Strategic and operational leadership, ensuring ENT UK meet their strategic aims.
• Ensuring the association is financially sound for the short, medium and long term with the support of clear, communicated financial policies and robust processes and overseeing the work of the ENT UK Finance Controller.
• Trustee and Committee engagement.
• Governance, ensuring compliance with statutory regulations.
• Budget Management.
• Initiating discussions on policy.
• External stakeholder and contract management.

The successful candidate will have previous experience either leading a similar organisation, or a COO/Director within Membership, who is keen to extend their remit to a broader leadership role.

Previous leadership experience within a Charity or Membership is essential. Experience within the Health sector is desirable but not essential.

So, if you are a proactive and energetic leader with a passion to drive positive change in Healthcare we would love to hear from you.

This role is hybrid, with two days in the Holborn office and three days at home.

Charity People actively promotes equity, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work wit

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

We are recruiting for two wellbeing practitioners for our service in Harrow. The posts are part of services commissioned between Anna Freud and London Borough of Harrow (Harrow Horizons Early Intervention Service).

The service offers brief evidence-based individual and group interventions to address moderate wellbeing needs largely using CBT-based treatment, trauma informed and Mentalization approaches. Work is also conducted jointly with existing professionals where young people present with more complex needs to strengthen the skills and competencies in the multi-agency network. The work takes place on an outreach basis in schools, family homes and other community venues as well as being conducted virtually.

The Wellbeing Practitioner role will be suited to those individuals with skills and experience of working directly in schools/community and who are passionate about delivering high quality evidence-based intervention on a time-limited basis.

The post-holders will also deliver consultation, training, and workshop to non-mental health staff, such as teachers and social workers with other clinicians in the service.

Location

Hybrid (a mixture of home/onsite working): candidates will be based at Harrow Community sites (Cedars Children’s Centre, 127 Whittlesea Road, Harrow HA3 6ND). Staff will also occasionally work at our main office 4-8 Rodney Street, London N1 9JH

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 11 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 15 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

 Interviews

Interviews will be held on Wednesday 20 November 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Key Responsibilities

Day to day delivery of Internal Comms projects & content: 

• Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy  
• Develop, deliver and evaluate annual internal communications and engagement plans  
• Provide strategic communications input on people-related projects including activities coming out of our new People Strategy  
• Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects  
• Develop approaches to measure the success of internal communications, and report on results  
• Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments  
• Manage strategic and prioritise internal communications projects 
• Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns  
• Support engagement processes with staff across all areas of the organisation  
• Maintain and evolve internal comms channels including our intranet  
• Support communications to staff in the event of a crisis or urgent event  
• Manage all costs relating to internal communications  
• Develop our internal tone of voice based on our brands’ personalities and values  
• Draft and/or edit all written internal communications to high standards.  
• Work with corporate comms and content leads to develop engaging content across a multiple of channels  
• Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff  
• Execute and commission communications products in a variety of formats  
• Build strong and trusted relationships with colleagues across the organisation  
• Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum 
• Successfully work with senior leadership team  
• Support efforts to drive the success of the corporate communications team, processes and ways of working 

Skills and Experience

This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload: 

• Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector  
• Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas 
• Project Management of different projects in an effective way 
• Comfortable flexing between strategic thinking and day-to-day delivery  
• Confident working with senior leadership and managing stakeholders 
• Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations 
• Excellent at building relationships, collaborative with a win-win approach to negotiating  
• Comfortable with emerging ways of working, and working across teams  
• Ability to brief and manage external agencies – including collating & managing feedback 
• Leading communications to support organisation growth or change and new ways of working (desirable)  
• Designing and delivering successful engagement activities  
• Managing multiple tasks and projects, troubleshooting where needed  
• Strong understanding of the role of internal communications in building and nurturing organisational culture and performance  
• Using content and multiple channels strategically to inform and engage staff  
• Strong understanding of translating a brand into effective content for internal audiences  
• Producing a range of content formats including photography and film  
• Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement  
• Experience working closely with People/ People & Culture/ HR teams and other stakeholders 
• Experience in delivering communications in a change context or working through organisational change 
• Experience of line management  

Knowledge and qualifications

• Proficient in MS Office Suite in particular PowerPoint 
• Good working knowledge of SharePoint 
• Understanding and experience of implementing HR policies and practices  
• Good working knowledge of Mail-Chimp or similar mass mailing platform 
• Good working knowledge of metrics for internal communications and engagement 
• Good working knowledge of internal communications relating to diversity, equity and inclusion work  
• Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team 

Abilities and Attributes
 

• Proactive, solutions-focused and able to work well under pressure and manage multiple projects 
• Experienced in managing internal comms in NFP or Commercial Business 
• Can do-attitude and hands-on approach 
• Committed to continued learning and improving  
• Interest in trends and technological advances that support internal comms  
• Commitment to championing audience needs and acting on feedback  
• Committed to embedding diversity, equity and inclusion in everything we do

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance 
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Retail Assistant to join our team in our first flagship shop, the Boat House, on a full time, permanent basis for 36 hours per week. 

The Benefits

• Salary of £24,617 per annum (full time equivalent- £13.15/hour) depending on experience. 
• 26 days' annual leave (pro rata) plus public holidays
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Offices in a beautiful location

This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation.

You’ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park.

Found beside the Serpentine lake, our Boat House shop offers a wide range of sustainable, high quality products and product ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements.

We’ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started.

The Role

As a Retail Assistant, you will support our retail operations, primarily at the Boat House in Hyde Park and potentially progressing to other outlets.

Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards.

You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations.

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as a Retail Assistant, you will need:

• Excellent customer service standards
• Excellent time keeping skills
• A good level of numeracy

Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.

Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.

You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.

This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Role outline and purpose

The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.

Role responsibilities

· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.

· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.

· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.

· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.

· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.

· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.

Person Specification

Technical skills and minimum knowledge:

· Proven ability supporting a team in a customer service environment

· Leading, motivating, and inspiring teams;

· Overseeing new processes and systems

· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.

· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

· An effective communicator, verbally and in writing

Behaviours and competencies:

· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.

· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation

· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.

· Organised, analytical, able to assimilate and apply insight for decision making.

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:

• What: Defining content pillars and content types that the content team works on.
• Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
• How: Upholding an efficient process for content production and effective collaboration with stakeholders.

Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.
Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.
You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.
You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action and change to local communities.

Summary of role purpose

Senior fundraising and development role at a pioneering, mid-sized climate-change journalism non-profit with a seven-figure budget. Overall responsibility for developing, securing and managing a trusts and foundations pipeline – during an important organisational inflection point -- to help grow a sustainable, financially substantial and long-term income stream for our programmes, core and new activities. Working strategically with senior leadership and staff to maximise existing income sources and identify and evaluate new sources of income, including those beyond philanthropic donations.

Main Duties and Responsibilities

· Research and recommend funding opportunities for current and planned programmes at a dynamic, climate-change charity with a strong track record, team, and culture. Manage and organise initial enquiries, funding applications, follow-ups, and learnings from feedback.

· Draft clear and compellingly written fundraising materials, including cases for support, funding proposals and concept notes.

· Manage / support relationships with funders, including timely appropriate tailored funder reports and other communications.

· Oversee the preparation of bespoke, accurate and clear grant reports, rooted in our measurement, evaluation and learning strategy, along with other fundraising materials 

· Work strategically with the senior management team (SMT) to develop plans to maximise income to achieve annual fundraising targets and, together with the editorial and leadership teams, meet with funders and donors to understand their interests, priorities and present proposals.

· Chair bi-weekly meeting with the SMT to present opportunities and actions and agree on priorities and approaches to donors.

· Collaborate with colleagues, especially in the editorial and operations teams, to gather information on project needs, aims and deliverables; ensure that what is presented to funders is aligned with the delivery side of the organisation.

· Oversee the management of the grants database and ensure it is regularly checked and updated and that leads are followed up.

· Manage internal fundraising processes.

· Build and maintain positive relationships, both with internal stakeholders and funders.

· Assist in relationship and account management for non-philanthropic income streams.

· Assist in delivering events to update existing and attract new funders ensuring appropriate follow-up.

· Assist in crafting presentations to funders, working with broader team to develop film / materials.

Please see the attached Job Pack for the full job description and person specification.

TERMS AND CONDITIONS OF EMPLOYMENT

Working Hours

32 hours, 9-6. We offer a four-day working week, with full time pay.

Hybrid working

We work in the office a minimum of 2 days a week.  Attendance is mandatory on Tuesdays; staff can choose which other days they attend.

Pension

Defined contribution pension plan, with 5% employer contribution, 4% employee contribution and 1% tax relief contribution into an ethically conscious pension plan.

Holidays

28 days per annum, including bank holidays

Location

Shoreditch, London

Culture

Our office is in Shoreditch and is a really lovely space, with a great staff culture, a friendly and dynamic team, and an office dog, Poppy.

Company: Royal Statistical Society
Salary: £60-65k

Line manager: Chief Executive Officer (CEO) 

Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager 

Term: Permanent, full time 

Background:

Our vision is a world where data is at the heart of understanding and decision-making

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live. 

We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.

The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention. 

Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society. 

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required. 
 

Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year. 

Probation: This post is subject to a six-month probation period. 

Key responsibilities: 

Understanding needs and the changing external environment 

• Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs 
• Undertake research to identify new target audiences for membership 
• Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant 
• Plan and deliver membership surveys and oversee the collection and management of member data 
• Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning 

Development of strategies and plans 

• Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members  Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals  Support the development of wider strategies and plans across the organisation 

Programme management and delivery 

• Deliver programmes of benefits, products and services which meet the needs of members and attract non-members  Monitor and report on progress and performance against targets and plans  Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time  Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders  Continually assess and improve processes and oversee the development and maintenance of standard operating procedures 

Interfaces with other teams and groups 

• Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration  Work with heads and other teams across the organisation to support related objectives  Work with staff responsible for business development to capitalise on development opportunities  Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice  Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines  Select, lead and manage contractors and third-party organisations to support programme deliverables 

Leadership and management 

• Bring relevant staff together within small teams working across the organization on defined goals that support our objectives  Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals  Contribute to decision-making regarding the strategic direction and financial management of the Society  Oversee budgets and meet income targets for individual programmes  Negotiate with suppliers to deliver value for money  Line manage staff 

Other 

• Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee 

Person specification: 

Essential 

• Educated to degree level or equivalent  Senior leadership experience  Significant experience developing strategies and plans, preferably within a membership organisation  Experience using data and evidence to develop value propositions and align services with needs  Significant experience of programme and project management and operational delivery  Excellent organisational skills and an ability to identify and respond to changing priorities  Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget  Experience of negotiation and influencing  Experience leading and managing staff and contractors  Ability to develop relationships and communicate with a wide range of people  Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form  Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others  Ability to establish and develop an extensive network of external contacts  Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget  Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives  Experiencing tendering for work and managing external contractors  Ability to make sound commercial decisions and identify commercially viable/profitable projects  Collaborative team worker – works with colleagues to achieve strategic and operational objectives  Ability to work effectively and achieve results in a changing environment  Ability to work on own initiative within RSS guidelines/directives  Demonstrable commitment to equity, diversity and inclusion 

Desirable 

• Experience overseeing professional affairs in a member organisation  Interest in or experience of statistics, research, or other aspects of the Society’s work  Familiarity with developments within data science, statistics, machine learning, AI and related subject areas  Understanding of professional membership organisations and learned societies, and their role in the current climate  Experience of the not-for-profit sector and working with volunteers

How to apply for the role 

Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.

The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed. 

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.

You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.

If this sounds of interest, we’d love to hear from you.

What you’ll bring to the team

We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.

This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Programme Manager

Salary: £30,000 per annum (pro-rata)

Location: Hybrid w/ daily travel to London based schools

Working hours: Term-time only, Max. 37.5 hours per week or part-time equivalent.

Contract Type: Permanent, Full or Part-time roles available (min. 3 days per week)

Closing date: November 4th 2024

Interview Dates: Monday 11th, Tuesday 12th, Wednesday 13th November

About the organisation

The organisation works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress, build confidence and resilience, and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers and facilitators.

About the role

This is a demanding and exciting role for a multi-skilled individual looking to gain experience in programme and people management. You will be joining a small, but dedicated team in a fun and friendly environment where we work hard to support one another and all our beneficiaries.

In this role you will be responsible for taking a group of schools, their pupils and volunteer tutors through the programme from start to finish, and for ensuring the programme genuinely makes a difference to those participating.

Programme Managers will manage school sessions in person in schools (which usually take place each afternoon) and will work remotely from home otherwise, with regularly scheduled in-person teamwork days at a convenient location. We are a flexible working employer.

We are seeking someone with experience in youth work or classroom teaching, high expectations and attention to detail. Successful candidates will be keen to develop themselves in an environment that rewards responsibility and accountability for results. If you are committed to making a difference to young people and to your own development, this is the role for you.

Key Responsibilities:

• Managing different stakeholders to organise and facilitate impactful tuition sessions across London ensuring quality delivery.
• Design and lead on tutor and volunteer training) to ensure session engagement and improved academic attainment for pupils.
• Follow Safeguarding procedures for each school to ensure the protection and wellbeing of all young people involved.
• Monitor and evaluate the impact of the programme on all stakeholders and develop strategies to maximise the programme’s impact.

• Complete and submit half termly partner reports which include an analysis of programme and pupil data and provide actionable recommendations.

• Hold sales and contracting meetings with schools under your supervision and support new sales by collecting images/case studies for marketing purposes.

• Develop selected curriculums based on Head of Programmes recommendations and the organisation’s strategy to help raise the aspirations and engagement of our pupils.
• Manage other staff in specific projects designed to support the organisation in scaling over the next 1-3 years.

Training and support will be provided to support staff throughout the onboarding process and beyond. Travel expenses to and from school to home can be reimbursed.

Key Skills and Attributes:

Candidates for this role will have the following skills and attributes:

Essential

• Qualified Teacher Status and/or significant experience in the youth work sector.
• A strong academic track record with a degree in any discipline.
• Excellent organisational skills.
• Desire to own and manage responsibility for achieving organisational goals.
• Confidence in working with external stakeholders and young people.
• Experience in monitoring and evaluating performance data.
• Experience in managing relationships with external stakeholders.
• Experience working in a team to solve problems.
• Strong interpersonal skills.
• Strong dedication to child protection and safeguarding.

Application process

If you would like to apply for the role, please send a cover letter explaining how you feel you fit the requirements of the role, alongside your CV.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.