Head Of Supporter Development Jobs in Central London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.
WithYou is part of a consortium and our team in Richmond and Wandsworth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.
This role will cover two sites, in Richmond (TW1 4HF) and Wandsworth (SW11 1SW).
The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.
Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role. You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.
This is a permanent, full-time role working 37.5 hours per week.
What we're looking for
The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.
If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.
You should also have:
- A track record of successfully working in joint ventures and partnerships
- A proven track record of creating and maintaining a strong performance management culture
- Evidence of placing service users at the heart of an organisation
- Ability to develop and lead a cohesive team
- Ability to interpret evidence and analyse problems to create viable sustainable solutions
- Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
- Strong communication skills, both verbal and written
A full job description and person specification is available on request.
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
What we offer
- Competitive salary plus London weighting
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Don't miss this great opportunity to join the dynamic and friendly team at Big Change. As Operations Executive you will support the Head of Operations to ensure seamless governance, meticulous finance management, and impactful project coordination. If you are super organised, love co-ordination, communication, and you have a keen eye for detail, this could be the job for you.
In this pivotal role, you will:
- Oversee key operational responsibilities and facilitate effective communication both internally and with our external partners.
- Play a crucial role in making sure the team operations run smoothly and efficiently.
- Handle finance and data with meticulous attention to detail, manage schedules, procure equipment, and ensure compliance with governance and legal standards.
This position offers a fantastic learning and development opportunity, ensuring you gain hands-on experience by being involved in key initiatives across the team. You will enjoy the chance to increase your skills and knowledge in a supportive and collaborative environment, working across exciting projects, and making a meaningful impact on Big Change success.
Accountabilities
Administrative and Event Support:
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Coordinate team purchases to ensure necessary resources are available.
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Manage receipt and bank card transactions to maintain financial accuracy.
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Team scheduling, including managing rooms and meeting calendars, to optimise team coordination.
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Team travel management to coordinate logistics and support organisational activities.
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Equipment assessment and procurement to maintain and upgrade necessary tools and infrastructure.
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Support the People Manager with coordination and organisation of Team Reset Days
Data and CRM Management:
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Update and maintain Customer Relationship Management (CRM) system to ensure accurate and up-to-date information.
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Manage payment platforms to facilitate smooth financial operations.
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Managing external inboxes to ensure timely communication and response.
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Support the Head of Operations in the delivery of CRM training to the team
Legal and Compliance Support:
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Initiate legal cases via the pro bono platform, aligning with Big Change legal requirements.
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Support the annual audit process to ensure compliance and accuracy in financial reporting.
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Support the Head of Operations to ensure high standards of data security and GDPR compliance, including training and development. Act as a DPO for the organisation.
IT and Workspace Management:
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Serve as a primary contact for IT and other workspace-related issues, ensuring a functional and efficient work environment.
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Act as the office liaison with our hosts, Virgin Management Limited, to maintain a smooth operational relationship and ensure compliance with host policies.
Financial Operations (supporting the Finance Manager):
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Support accounts receivable and payable to ensure timely processing of transactions.
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Managing some donation processing to support organisational funding needs.
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Team expenses management to ensure accurate tracking and reimbursement.
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Manage accounts and subscriptions to ensure continuous service and budget alignment.
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Monitor and manage some core budget areas.
General Support:
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Support onboarding and offboarding of Big Change team members.
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Handle tasks arising from strategic objectives as directed by the line manager.
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Prepare ad-hoc research pieces around operational systems and processes.
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Provide support for additional ad hoc tasks that enhance the team's functionality.
Skills / capabilities:
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Organisation: coordinating meetings.
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Administration: proficient in handling administrative duties.
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Communication: liaising with team members, external partners, and other stakeholders.
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Problem-Solving: identify problems quickly and develop effective solutions, particularly when managing logistical or operational challenges.
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Technological: competent using office software, CRM system, and the ability to manage digital records and communications tools.
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Financial: manage financial records, understand budgeting, and handle accounts payable/receivable efficiently.
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Adaptable and Flexible: able to adjust to changing priorities and manage multiple tasks in a dynamic work environment.
Qualifications / experience
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Project Management: experience in coordinating team logistics and events, purchases, and scheduling, as well as managing equipment procurement.
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Proficiency with CRM and Office Technology: demonstratable ability to utilise CRM systems and proficiency with office technology for data management and operational efficiency.
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Some understanding of Legal and Audit Processes: knowledge of legal compliance and familiarity with audit processes to ensure organisational adherence to regulations.
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Experience in Financial Operations: proven track record of managing financial transactions, including accounts receivable and payable, donation processing, and team expense tracking.
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Understanding of data protection legislation.
About Us
At Big Change we are unashamedly hopeful for a future in which all young people can thrive, in life not just exams. We believe in the power and potential of people - individually and collectively - to create deep and lasting change. We keep our sights on the horizon and bring together people with ideas, energy and wisdom who can show the way there.
We are on a mission to:
- Show a new way is possible - We find and back leaders with bold ideas and projects that positively impact thousands of young people.
- Create change with, not to, young people - We listen to young people, support them and their ideas, and ensure their needs are at the centre of every project we back.
- Learn with others and shift mindsets - We bring together and learn with diverse experts and leaders who are working to transform education and learning, to inform our work and champion change together.
Big Change Benefits:
- £1000 Learning and Development Allowance
- Cycle to Work and Season Ticket Loan schemes
- Flexible working
- Pension scheme with up to 5% matched by Big Change
- Monthly phone allowance
- Unlimited annual leave policy
- Volunteer days
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / Farringdon, London - with international travel
Ref 6756
Save the Children UK has an exciting opportunity for an experienced individual who is dedicated to driving significant impact for children worldwide through innovative partnerships and strategic engagements.
We are seeking a dynamic, ambitious, and strategic leader to join our team as our Director of Partnerships and Philanthropy. This individual will be committed to achieving our programme, fundraising, special events, and policy goals and enhancing mass supporter engagement by building high-value philanthropic and corporate partnerships.
Please note that: while you will primarily work from home/remotely, this role requires travel to meet with partners and to attend events, alongside working in line with contractual agreements in the Farringdon, London office. Additionally, there may be travel outside the country for programme and partner visits.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We deliver lasting results for millions of children, make sure their unique needs are met and help their voices to be heard – particularly those who might be discriminated against, including girls and children with disabilities.
About the role
As our Director of Partnerships and Philanthropy, you will provide strategic leadership to our Partnerships and Philanthropy Department and wider leadership to our Fundraising, and Marketing Division. You will set clear goals and objectives that align with our mission and vision, driving significant impact for children. You will lead and inspire a high-performing team, equipping them to operate in an agile environment and providing strategic direction to engage, acquire, steward, and retain corporate partners, philanthropists, and trusts & foundations and execute sector leading special events.
Your leadership will involve inspiring and elevating a team of high-value fundraisers through personal fundraising success, effective pipeline management, and technical leadership in sales behaviours and team coaching. By enhancing partner capabilities and directly delivering on Save the Children's programme, fundraising, special event, and policy goals.
You will also lead and inspire a high performing team responsible for delivering our high-value fundraising and stewardship events. These events are deigned to generate vital unrestricted income, engage donors, and stakeholders, and introducing new individuals to the organisation.
This is a very visible and strategic role within SCUK and in this role, you will:
• Collaborate with the Director of Programme Partnerships to develop and execute the overall Partnerships for Impact Strategy.
• Build a seamless, future-fit partnership management capability in collaboration with the Director of Programme Partnerships, unlocking innovation for transformational programmes through high impact partnering.
• Maximise the strategic value of partners through deep partner-centricity, leveraging strategic input from our Corporate Advisory Board, Vice Presidents, Women's Network, and co-creation efforts.
• Convene high impact multistakeholder opportunities to drive transformational change.
• Advocate for Save the Children's brand, creating and developing partnership opportunities with strategic brand alignment.
• Collaborate with the Director of Innovation to take a considered, bold approach to innovative finance.
• Lead the development of transformational products and propositions for high-value audiences, enhancing their awareness and consideration of our brand.
• Increase high-value audiences' financial contributions and their direct involvement in our programme, innovation, policy goals, and mass supporter engagement strategy.
• Be an active member of the Global Partnerships & Philanthropy Leadership Group and provide support to the Head of Save the Children's Africa Philanthropy Initiative.
• Lead a high-value operations team, managing pipeline performance, donation acceptance, programme visits, and infocomms across all high-value teams.
• Actively contribute as a member of the Senior Leadership Team in Fundraising and Marketing and Save the Children's Corporate Senior Leadership Team.
About you
To be successful, it is important that you have:
• Proven track record of securing and growing multi-million-pound relationships over multiple years in fundraising or commercial business development.
• Demonstrable commercial acumen with experience managing P&Ls of £30m+, within senior-level client management or sales environments.
• Extensive experience of working within a philanthropy setting, delivering a high value fundraising and stewardship events portfolio.
• Expertise in pipeline management for driving sales effectiveness.
• Understanding of transformational partnerships and engagement partnerships to drive brand awareness and action among mass audiences.
• Strong collaborative skills and the ability to influence across organizational boundaries.
• Proven leadership skills with experience inspiring and improving sales team performance.
Personal Skills:
• Team player capable of motivating and working through others to achieve outstanding results.
• Effective convenor, creating synergy and maximising collective impact.
• Ambitious, proactive, and adept at simplifying complexity to create opportunities and deliver results.
• Clear and compelling communicator.
• Flexible, tenacious, and results driven.
What we offer you:
• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and collaborators and supporters of innovation.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
Interviews currently scheduled for w/c 15th July and 22nd July.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We are looking for a confident, people-focused individual with great interpersonal skills for this busy Asset and Repairs role. If this is you, come and join us at ISHA as our Asset and Repairs Manager.
Asset & Repairs Manager
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid working possible
Salary: £60,062 per annum
Contract: Permanent
Requirements
This is an exciting opportunity for an experienced responsive repairs professional who understands the multiple disciplines required to deliver this fast-paced area of the business, to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of repairs and maintenance. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing these types of services across ISHA portfolio and help keep our residents homes well maintained, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping ISHA service and maintenance records up to date and be able to demonstrate a robust repairs and maintenance service is being maintained. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.
You will work closely with the Head of Assets and Repairs in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Coaching and advising Building Surveyors, Disrepair Coordinator and currently four repairs’ advisors.
- Ensuring that robust monitoring, reporting, and forecasting systems are in place.
- Contributing to the budget plan and compiling budget/KPI reports monthly, managing budgets for responsive repairs ensuring effective use of funds.
- You will be responsible for the delivery of our repairs and maintenance service to our residents’ homes ensuring customer satisfaction is achieved and KPIs are being met by our supply chain.
- To contract manage the repairs and maintenance contractors and all other contracts associated with the delivery of these services delivering excellent customer service and value for money.
- Ensuring that robust monitoring, reporting, and forecasting systems are in place and data is kept updated.
- Establish communication links for communal repairs keeping residents informed of outages and reinstatement of service ie lifts.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs and maintenance service to residents.
This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repair & maintenance services.
Working closely with our key internal and external stakeholders, you will continue to lead the way in the development of our repairs and maintenance services and you would have worked ideally in Housing before.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Deadline: 9:00am on Monday 8 July 2024
Interview: TBC
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Department - Engagement and Communications
Reports to - Head of Communications
Hours of work- 37.5 hours a week over five days
Base - Hybrid home-location working. The postholder is required to attend our office in the Pears Building, Hampstead every Thursday and travel as needed to our locations in north London: Barnet Hospital (Barnet) or Chase Farm Hospital (Enfield) or Royal Free Hospital (Hampstead).
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Our volunteering, support hub and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services.
Our support of the RFL workforce enables staff to perform at their best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so they can achieve the best outcomes for patients.
We fund ground breaking research with the potential to change people’s lives, whether it is through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
We invest in:
- enhanced support for patients
- vital support for our staff
- ground breaking research and innovation
- cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs more than 80 people, is working towards becoming an employer of choice.
Job purpose
This is a pivotal role created to support an ambitious £80m fundraising appeal that will culminate in the creation of the new Royal Free London Cancer Centre.
The RFL, is one of the busiest cancer services in London, combining local care for a population of 2.5m with specialist services relied on by patients from all over the UK and beyond. By 2030, the number of people diagnosed with cancer in north central London is forecast to increase by 42% to 66,000 as the population ages.
The RFL urgently needs to increase its diagnostic, treatment, research and development capacity to meet the needs of our patients. In response, the Royal Free Charity is preparing a major fundraising appeal to support:
- the capital costs for the construction and equipping of a dedicated centre
- the delivery of cancer-related support services.
The campaign communications manager will support the activities of our fundraising directorate in the private phase (Autumn 2024 onwards) and the launch of the public phase of our appeal in early 2026.
The postholder will be responsible for developing and executing strategic communication plans to engage philanthropists, existing supporters, grateful patients, stakeholders and the public. It promises to be a varied and rewarding role in a small but highly collaborative and friendly team.
The role will report to our head of communications and work closely with the campaign director and colleagues in our fundraising directorate and with key clinical leads in the RFL.
The role is ideally suited to someone who is comfortable working across strategic planning and operational delivery, relishing the opportunity to translate plans into activity.
Engagement and communications department
The communications team is responsible for keeping our supporters and local residents informed about the difference we make to the patients and staff of the Royal Free London NHS Foundation Trust.
We celebrate achievements and promote the charity and its successes to the world. We manage our digital presence through a range of channels including our website, our social media platforms and email marketing.
The objectives of the post are to:
- develop and deliver the overarching communications and engagement plan for the cancer campaign
- work with the campaign director and colleagues in our fundraising directorate to support the development and delivery of donor-specific communication plans
- work with the campaign chair and campaign board members to promote the campaign in sectors where they are seeking to raise significant funds i.e. tech, finance, banking, media etc
- work with the campaign director and relevant agency to produce campaign materials and ensure the patient voice is represented in the appeal
- embed and champion the campaign brand to ensure consistency across all communications
- develop and maintain a campaign web presence, ensuring it is regularly updated with relevant content
- identify opportunities for thought leadership, including long-read articles and guest blog posts
- identify opportunities to update our supporters on progress
- share in the delivery of internal communications activity to ensure our staff and volunteers are well-informed ambassadors for the campaign
- share in the delivery of engagement activity with our online followers and supporters, responding in a timely and positive manner to comments and messages
- produce a wide range of communication materials including, but not limited to, reports, case studies, press releases and supporter information
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manage the storing of content and related consent on our digital asset management system
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provide ad-hoc support to the communications team including, but not limited to, crisis response and reputation management incidents
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represent the charity at events, conferences and meetings as needed
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co-ordinate plans and activity with the RFL trust comms team’s dedicated cancer communications manager
Key Relationships
- Engagement and communications directorate
- Campaign director
- Fundraising directorate
- Campaign Chair and Board members
- Charity trustees
- RFL communications team
- RFL clinical leads for cancer services and research
Person specification
Qualifications, experience, skills and knowledge
Qualifications – essential
- Educated to degree level or have a qualification in a relevant subject or have comparable relevant experience
Qualifications – desirable
- Membership of a relevant professional group such as the Chartered Institute of Public Relations (CIPR) or Chartered Institute of Marketing (CIM)
Experience – essential
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experience in a mid-level communications or marketing role
- experience working for the NHS or a health-related charity/not-for-profit organisation
- experience of delivering communications plans, from planning to execution and including evaluation
- experience of writing for a range of audiences and adapting content accordingly
- experience of ensuring content adheres to brand guidelines and tone of voice
Experience – desirable
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experience of writing about cancer-related issues – this could be service delivery, patient support or research
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experience of creating content that conforms to UK public sector accessibility standards
- experience of gaining and storing consent from subjects in photography, video and/or case studies
- experience of creating content in support of fundraising activity
- experience of working on a multi-year high value fundraising campaign
Skills & Knowledge – essential
- excellent writing skills
- excellent people skills with the ability to put people at ease in interviews
- able to work under pressure and to deadline while prioritising and managing own workload
- operational understanding of SEO principles and experience in optimising content for search engines
- sound understanding of the NHS and health issues
- a thorough knowledge of MS Office (Word, Excel and PowerPoint)
- experience using CMS platforms such as WordPress, Craft or similar
- confidence to learn new systems and skillsets independently
Skills & Knowledge – desirable
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experience producing or commissioning video content
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experience of producing or commissioning podcasts
Other requirements – we expect you to:
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Take time for personal development, contributing learning and ideas to the wider team.
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To work unsupervised
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To work to tight deadlines and deliver results
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To have a positive professional work attitude
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Be highly motivated and able to take the initiative
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Have a strong affinity with the NHS and philanthropic values
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Have attention to detail
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Support your team and your other colleagues
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Attend meetings and training as required
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Be flexible and respond to the needs of the charity
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Attend supervision on a regular basis with the line manager
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To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
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Read and adhere to the charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
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Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
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Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
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To undertake any additional relevant duties as required
This job description is not exhaustive. The role will include other tasks and responsibilities commensurate with the post and any changes needed to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
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CV (please include your last employer and dates of employment)
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Cover letter addressing how you meet the criteria set out in the job description and person specification
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Friday 12 July 2024, 12 noon.
Interview date: Wednesday 31 July 2024
- Please note, you must be able to provide evidence of eligibility to work in the UK.
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits:
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing:
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
The client requests no contact from agencies or media sales.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
This role involves providing a community engagement service and administrative support in association with the Senior Community Engagement Officer (SCEO) and residents. You will support the SCEO to develop and maintain resident engagement routes and assist in producing and disseminating key performance indicator information.
The ideal candidate will have experience working with local communities to achieve positive outcomes and a background in housing or administrative roles. They should excel in written and verbal communication, interpersonal relations, report writing, organisation, negotiation, IT and possess strong customer service skills.
Job Purpose
- Provide administrative support and service to the Senior Community Engagement Officer (SCEO) and residents in respect of consultation and community development.
- Support the SCEO to develop and maintain resident engagement routes including the Resident Voice database in addition to other meetings/events.
- Assist the SCEO in producing and disseminating KPI information as necessary.
- Provide a responsive highly supportive and proactive administrative service as required to SCEO.
- Assist the SCEO to prepare and present reports, in a timely fashion, as required.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes.
Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.
You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible.
About you
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.
About us
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Read more in the attached person specification and job description
Please submit a CV and cover letter outlining how your skills and abilities match those within the person specification and job description
Training and Education Lead
We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).
Position: Training and Education Lead (two positions)
Location: London/Hybrid
Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)
Hours: Full-time
Contract: Permanent and 6 months parental cover
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.
The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.
Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.
Key responsibilities include:
- Support the course working parties including the production of agendas and minutes
- Create booking pages via iMIS and make them live when approved.
- Manage bookings and respond to queries.
- Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
- Organise and attend volunteer Working Party meetings as required.
- Negotiate contracts, attend site visits where needed and finalise contracts.
- Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
- Process bookings via iMIS, including sending booking confirmations.
- Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
- Ensure that accurate and complete records of attendance and progress are maintained.
- Ensure delegates' and speaker needs are met before and after the course.
About you:
To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- A qualification or experience in event and/or learning management
- Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
- Strong planning and prioritisation skills with the ability to multitask
- Excellent oral and written English
- Excellent Customer Service skills
- Excellent organisational and administrative skills including record-keeping and attention to detail
- Basic financial awareness and understanding for example working to a budget and controlling costs
- Suitability to work with apprentices and vulnerable people including acceptable DBS record
- General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
ME/C&D/FR/UK-R2
Position title:
Marketing Executive
Reports to:
Social Media Manager
Location:
HYBRID with some travel to our Nottingham or London offices
(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £24,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)
Application Process & Closing Date:
Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Use Vacancy Reference Number and your NAME in the Subject Line.
Approx. Interview & Role Commencement Date(s):
Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED
Start: ASAP
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.
The Role:
The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.
Responsibilities:
· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:
o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.
o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.
o Support of our paid search efforts in accordance with our agency’s directions.
o Support on the TV appeals, OOH, events and more as needed.
· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.
· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.
· Engage with key followers of our social media accounts including influencer management, strategy and reporting.
· Time will be split across all marketing functions with an emphasis on social media marketing.
Person specification:
· Experience in an agile fundraising environment where priorities can change without warning.
· Test and learn mindset to deliver the best performing marketing activities.
· Data driven to optimise performance across channels.
· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.
· Stays up to date with social media trends including new social channels.
· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.
· Good organisational and time management skills.
· Strong copywriting skills including the ability to story-tell.
· Creative thinker to do things differently.
· Strong communicator and able to work collaboratively.
· Ideally degree level education.
Essential for Successful Postholder to:
- Possess the ability to demonstrate current eligibility to work within the United Kingdom
- Be able to either:
1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;
OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
AND
- Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
- Undertake any reasonable responsibilities as required by Line Manager
- Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
How to Apply
Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Please note your application may not be considered if you do not send a covering letter.
We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
The client requests no contact from agencies or media sales.
Arts Emergency has been supporting young people through our mentoring programme since 2011. During this time, we've seen a huge community of mentors from across the UK's creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.
As the London Mentoring Officer, you will work as part of a small team to recruit, match and support mentoring pairs across London. This is a busy, fun, and rewarding role where you'll get to work independently while being supported by the Mentoring team, and the wider Arts Emergency team around the country.
The ideal candidate will be passionate and driven to make a positive impact on the world. They will have the self-discipline to work independently and the confidence to communicate proactively with the wider team.
The role can be home or office-based, or hybrid but regular travel across London is essential as part of programme delivery.
Qualifications
No specific qualifications are required for this role
Experience
- Experience working with young people aged 16-18
- Experience of project management within a service delivery context
- Experience of managing relationships with partner organisations and/or skilled volunteers
- Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
Skills & Abilities
- Excellent interpersonal and relationship-building skills with diverse stakeholders
- Good presentation skills and confident at public speaking
- Good administrative and organisational skills
- Time management skills - the ability to work to deadlines, and under pressure, balancing several priorities at once
- Capability in using standard office programmes, web-based apps, and databases
Knowledge
- Knowledge of the context and issues affecting young people in London aged 16-18
- Knowledge of the creative and cultural industries in London
- Knowledge of the education system
Job Responsibilities
- Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
- Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers
- Manage existing relationships and develop new ones with schools, colleges, and other referral partners
- Manage application and onboarding processes effectively
- Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
- Develop value-added opportunities for mentees to gain first-hand knowledge and experience in their fields of interest, and to achieve their personal goals.
- Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
- Ensure compliance with all relevant policies and procedures, flagging causes for concern with the Designated Safeguarding Office
To apply:
1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 1 July 2024, 10am
The client requests no contact from agencies or media sales.
Job title: Communications Officer
Location: FLEX office, Vauxhall, London - Currently flexible hybrid working with a mixture of in person and online working
Salary: £32,020 per annum, pro rata, depending on experience. This is subject to deductions for tax and national insurance.
Hours: 4 days, equivalent to 30 hours per week. This may be flexible.
Contract: 18 Months, renewable subject to funding
Reports to: FLEX Head of Policy
About FLEX:
Focus on Labour Exploitation (FLEX) is a research and policy organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.
About the role:
In this role you will be a key part of FLEX’s policy team and responsible for leading on the implementation of FLEX’s Communications Strategy, ensuring that FLEX’s communications help progress our strategic aims. You will develop comms outputs and work with internal and external contacts to produce content and conduct strategic comms work. This role involves tracking analytics, maintaining relevant records, and working with the press and other media partners to reach our audiences.
Key responsibilities:
Communications
- Lead on the implementation of FLEX Comms Strategy, tracking, measuring, and reporting on the effectiveness of the Charity’s communications channels.
- Liaise with team members and external colleagues, as relevant, to conduct strategic communications planning and work.
- Maintain a comms workplan for key outputs and coordinate FLEX’s communications, including research publications, policy briefings, blogs, etc.
- Manage FLEX’s website and digital media accounts, and work with the wider team to ensure a regular social media presence for FLEX.
- Draft and edit communications outputs for the FLEX team, including blogs, video scripts, and other content.
- Maintain the FLEX website, including its structure and ensuring content is up to date and relevant.
- Devise, draft and circulate external comms outputs (e.g. the FLEX’s newsletter) and explore new ways to communicate our messages to our audiences (e.g. regular mail-shots, google groups, etc.).
- Represent FLEX and act as first point of contact for press enquiries, provide background information to journalists on relevant areas, and signpost to relevant staff as per FLEX’s press protocol.
- Produce visual content using relevant software (e.g. Canva, Piktochart, etc.).
- Develop contact management systems and/or databases (e.g. dissemination lists, media contact lists, etc.).
- Undertake media monitoring of salient issues for the team and use this monitoring to identify opportunities and new contacts.
Project management
- Design, plan, and deliver comms activities against targets;
- Manage relevant project budgets;
- Develop and implement a monitoring and evaluation plan for comms objectives and produce progress and learning reports for internal and external purposes.
Other
- Scope, draft and support fundraising bids and reports to donors relevant to this role.
- Represent FLEX and networks at external meetings, as required;
- Undertake any other duties within the context of the role as may be determined by your line manager.
For more information on this vacancy as well as the application process, please visit the FLEX careers page on our website.
The client requests no contact from agencies or media sales.
The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.
We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.
We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager. You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.
The client requests no contact from agencies or media sales.
At L’Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.
L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.
Are you inspired to bring your skills, experience and values to support our vision of a more human society?
ABOUT THE ROLE
Reports to: Head of Support and Care (Registered Manager)
Hours of work: 37.5 hours per week, usually Monday - Friday 9 - 5pm
NB Service Coordinators are required to balance management administration with being present in the group's houses. This necessitates some occasional evening and weekend work to be agreed with their line manager.
Salary: £35,000 per annum (with an increment in the second year)
Place of work: L’Arche London community houses and office (all within a walking distance, based in West Norwood, London)
Main purpose of the role:
- To lead and manage the Oak Group, one of three groups in the L'Arche London community, comprising of a range of services for people with learning disabilities and its team of assistants.
- To lead the service delivery within this group in line with L'Arche values, standards and the requirements of the Care Quality Commission [CQC].
- To play an active role in the leadership of L'Arche London, helping shape a vibrant community of people with and without learning disabilities.
Leadership and People Management:
- Supervise and work with the Deputy Service Coordinator to lead a team of 15 Support Assistants. Ensure each assistant in the group is regularly supervised, trained, and appraised, and that action is taken to effectively manage performance issues.
- Understand the requirements of the CQC and other relevant legislation and ensure that all applicable standards are met including adult safeguarding.
- As part of the Community Coordinating Team, implement appropriate policies and procedures, promoting the wider L'Arche mission, vision and values.
- Be on the On-Call rota every 6 - 8 weeks, with flexibility as service requires. (Additional pay provided.)
- Contribute to the recruitment/ interviewing of Assistants.
- Provision of Support to People with Learning Disabilities
- Ensure the provision of high quality personalised support for each person with a learning disability in the Oak group, implementing Person Centred Support Plans to maximise independence, personal choice, and autonomy.
- Enable each person with learning disabilities to feel at home, encouraging both individuality and belonging, ensuring that everyone is informed of their rights and responsibilities as a member of the Community group and as a tenant.
- Support each person to manage various aspects of their life, from their personal budgets to their health and well-being.
- On occasion, provide one-to-one support to people with learning disabilities at home or in the community.
Administration and Management
- Maintain high standards of communication and record keeping, ensuring an effective flow of information within the Group, with the rest of L'Arche London, the local community, family and professionals.
- Work closely with the Deputy Service Coordinator to oversee the work rota.
Creating Community
- Attend and organise Community events and celebrations relevant to the role and foster a sense of welcome for all visitors and friends; ensure a regular rhythm of prayer and reflection in accordance with the traditions of L’Arche.
General
- Attend training and personal development courses as required.
- Any other reasonable duties commensurate with the post which may be required from time to time.
What We Offer
This post is offered subject to a probationary period of 6 months; 3 clear references; a completed work history form; a satisfactory and up-to-date enhanced DBS check; and a satisfactory right to work check as appointees must have the right to work in the UK.
There is no additional pay for overtime, but Time off in lieu (TOIL) will be given and agreed with the line manager when circumstances require the post-holder to work extra hours. TOIL should be taken within 2 weeks of being accrued.
All Service Coordinators are the on-call rota for 1 week every 6 - 8 weeks. There is an additional payment of £56 a week for being on-call.
Paid holiday allowance of 33 days leave per year. (This total is inclusive of 8 days in lieu of bank holidays).
Service Coordinators will be provided with a programme of personal development and training including opportunities to study for QCF qualifications in social care and leadership development through L'Arche in the UK's leadership development programme.
Employee Assistance Programme with Care First which offers confidential support in terms of performance, health, mental and emotional well-being including access to short term free counselling services.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions on our online application form. Please also include a cover letter providing in depth explanation of how you meet the job and person specifications for this role. Please give examples where you can.
Closing date for applications is midnight on Monday 15 June 2024. We will carry out interviews as applications are received and may close the role early if a suitable candidate is appointed. We encourage you to apply as soon as possible.
Please also read our privacy notice for job applicants.
Closing date: 15-07-2024
REF-214 922
We are working with a climate focused organisation that brings the investment community together to work towards a net zero and climate resilient future. They create change the world needs by unlocking investor action on climate change.
They are seeking an experienced Finance Manager to play a crucial role in supporting the financial planning and decision-making processes within the organisation. You will be responsible for analysing financial data, preparing reports, and providing key insights to aid in strategic business planning and performance evaluation. You will have strong analytical skills, a solid understanding of financial principles, and the ability to communicate complex financial information effectively. You will conduct financial analysis and provide insights on business performance, including variance analysis, trend analysis and financial forecasting.
This post will report to the Head of Finance and Operations. While this role is initially offered on a fixed term basis for 24 months, we hope that the contract can be extended, subject to resources. Experience of using Xero is ideal. Hybrid working with 2 days per week in their London office.
Main responsibilities:
− Responsible for grants management and reporting in collaboration with the Development team; this ranges from supporting with budget proposal development, grants expenditure analysis, and reporting.
− Complete monthly grant expenditure allocations, using organisational knowledge to recommend allocations which optimise grant spending and highlight major variances against budget. If appropriate, identify possible remedial action(s).
− Prepare and present financial reports, dashboards to senior management and stakeholders.
− Assist in the development of annual budgets, financial plans and long-term strategic plans.
− Maintain and develop the organisations rolling financial forecasting model, highlighting critical trends and supporting or challenging assumptions as necessary.
− Provide strategic and medium/long-term financial planning scenario analysis.
− Qualified accountant, with solid experience in developing and improving accounting & financial management processes and systems, management accounting & reporting and donor financial reporting.
− An understanding of the not-for-profit sector.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Are you looking for an opportunity to step up as a Senior Philanthropy Lead? We are absolutely thrilled to be working with the incredible Bookmark Reading Charity as they look for an amazing Senior Philanthropy Lead to join their lovely team on a 12-month FTC. Bookmark as a small but growing team with one simple vision – They want every child to read.
As the Senior Philanthropy Lead, you will be leading and inspiring an ambitious high-growth team overseeing income generation from both Major Donors & Trusts & Foundations. As well as support a wonderful team, you will also work closely with the Head of Fundraising to identify, cultivate & steward major gifts from existing and prospective donors, providing an exceptional and personal experience.
This is a fabulous opportunity to join a growing organisation and play a vital role in leading the team as they scale to support more children. It’s a full-time role but they are happy to consider compressed hours or a 4-day working week.
To be a Senior Philanthropy Lead you will need:
- A successful track record in high-value fundraising and acquisition of donors
- Experience leading a small team, nurturing development and managing performance
- Exceptional understanding of complex relationship-based fundraising from HNWI & grant-making organisations
Deadline: 4th June
Salary: £48,000 - £50,000
Location: London Hybrid – 2 days per week in office
Working pattern: 12-month FTC. Full-time 37.5 hours. Compressed and 4-day week considered
If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.