Head Of Supporter Development Jobs in Central London, Greater London

Job Title: Citadel Co-ordinator (London)

Hours: 35 per week (full time)

Location: Hybrid - minimum 1 day per week in Vauxhall office with regular travel across London.

Contract: Fixed term (until January 31st 2026)

Salary: £ 37,840

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire 4 driven and proactive Citadel co-ordinators across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley) – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

The Volunteering & Recruitment Co-ordinator will be a valuable member of the HR & Operations Team at Richmond Borough Mind. We are a diverse and well-established charity with a workforce of approximately 60 staff and 140 volunteers, and our team deliver a broad range of mental health support services for the community including Counselling, Peer Group Activities, Mental Health Training and Crisis Support. We are looking for a motivated and experienced co-ordinator to help us nurture our growing base of talented staff and volunteers. 

A natural people-person, you'll be a confident communicator with a proven instinct for matching candidates to careers, vocational pathways and volunteer placements. Experience working in the non-profit sector and knowledge of volunteering will be an asset.

A background in volunteer co-ordination and administration within a charity, HR or equivalent experience is essential. A knowledge of employment law, equality, diversity and inclusion, and best practice in HR will also be beneficial.

The ideal candidate will have strong organisational and time management abilities, as well as excellent interpersonal and communication skills. You'll also be confident working with a range of IT platforms including SharePoint, online meeting platforms, cloud-based database systems, online advertising portals and desktop publishing software.

Benefits of working for RB Mind:

· Contributory Pension Scheme

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].

· Bonus 1 day of annual leave per year over the festive period (subject to Trustee approval) [pro rata]

· Flexible working

· Employee Assistance Programme (EAP) including free counselling sessions and a wellbeing app

· Paid time off for medical appointments

· Training and personal development opportunities

· Staff away days and socials

· Access to shared resources and training opportunities via Mind Federated Network

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Only shortlisted candidates will be contacted and successful candidates will be required to complete an Enhanced DBS.

Reporting To: Head of People 

Location: Hybrid (expectation to travel to all our London sites) 

About The Felix Project 

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis.  We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals.

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots.

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day.

Purpose of the Job 

The People Administrator will manage all staff recruitment and operations at The Felix Project. You will support the hiring managers through all stages of the employee life cycle and will ensure this process is both rigorous and streamlined. You will also manage and support our HR administration systems and will act as first point of contact for day-to-day staff issues. Working closely with the Head of People you will help introduce improvements to our systems and administration processes. 

Please review our job portal for further details on the role, including job description.

Our benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our Depots.

Application procedure
Please apply via this recruitment portal.

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Are you looking for a new part-time role to make a real impact as a Philanthropy Manager? Do you want to make a real difference in protecting our planet? Charity People are proud to partner with the Environmental Investigation Agency to recruit their new Philanthropy Manager to take the lead in developing and expanding their network of philanthropic partners.

Job title: Philanthropy Manager
Salary: £40,000 to £45,000 per annum (pro rata) depending on experience
Hours: 21 hours per week, with days and times of work to be agreed
Location: London, Islington hybrid arrangement with at least 1 day per week in the office, more expected during probation and induction period, but this is flexible with line manager agreement. Benefits: Annual leave package of 25 days annual leave (pro rata), + days off between Xmas and New Year + Bank Holidays + day off on your birthday, with an additional day per year up to a max of 29 days. 4-8% pension contribution, Mental health and wellbeing support programme
Report to: Head of Fundraising

About the Charity

The Environment Investigation Agency investigate and campaign against environmental crime and abuse. Their undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. The EIA work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, EIA aims to reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.

About the Role

This is an exciting time to join EIA as the fundraising team grows. As the Philanthropy Manager, you will lead on the development and delivery of a new philanthropy programme, which includes developing tailored stewardship programmes for High Net Worth Individuals (HNWIs), expanding the donor base through effective prospecting and cultivation, and working with campaign teams to develop donor funding propositions. This is an exciting opportunity to work with the Head of Fundraising to shape and grow this integral income stream, drawing on your robust philanthropy fundraising experience and applying your dynamic approach to engage prospective partners and develop existing relationships.

About you

You will have significant experience in identifying and cultivating relationships with high-value supporters and securing gifts. You will have experience of developing and communicating high-value propositions and writing compelling cases for support. You will have Strong verbal communication and networking skills and be confident in communicating effectively and passionately with supporters, team members across EIA and senior stakeholders. Ideally, you will also have experience in planning stewardship events for HNWIs.
Your ambition to grow an income stream will be key to your success in this role

This is your chance to make a real difference in protecting our planet by joining our dedicated team at EIA. If you are enthusiastic, dynamic, and have a strong passion for philanthropy fundraising, apply now. As the role has been advertised before we are reviewing CVs on a rolling basis so do get in touch with Katharine at Charity People to book an informal chat.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Do you have an interest in leading operations, developing a quality service and supporting our clients?

We are seeking a Service Manager for The Islington Progression Pathway (IPP). The IPP comprises 76 units of accommodation across 6 sites in Islington. The service operates a core and cluster model with 3 core sites providing more intensive support with staff on site and 3 offering visiting support in the week to clients.

As Service Manager, you would be responsible for a staff team including two Deputy Managers, Complex Needs Workers and Support Workers and a Cleaner., 

 Your responsibilities would include: 

• To have overall responsibility for the safe day-to-day running and development of the service.

• To ensure high quality person-centred support for people accessing the service to support their recovery. 

• To build and develop a high-functioning staff team 

• To build on key external partnerships and opportunities for clients, including around wellbeing, employment training and education, and move-on.

You would report into the Regional Head for Islington and be part of a large, supportive management team within the borough.

About you 

We are looking for motivated people who may have experience of working in the social care, health or housing sector, or you may have skills developed elsewhere that could be transferable to working within the charity sector.

• Experience of managing service delivery team(s) including across dispersed sites with remote management skills

• Excellent communication skills, and the ability to build strong effective working relationships.

• The ability to manage multiple service priorities effectively.

• The ability to operate in a fast paced environment and be passionate about the overall aims and objectives of the IPP.

Above all we are looking for passionate people who are committed to the overall aims and objectives of the service. St Mungo's are committed to creating a diverse and inclusive workplace and we encourage applications from all under-represented groups. 

How to apply 

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website

Closing date: 10am Wednesday 3 July 

Interview date: tbc 

ROLE SUMMARY 

This role offers an exciting opportunity to make a significant impact on the lives of young people and contribute to the ongoing success and development of The Diana Award's programmes and partnerships.

The Director of Programmes and Partnerships is responsible for ensuring The Diana Award delivers quality impactful programmes and develops strong strategic partnerships that harness young people's power and potential to change the world. This role is one of four Director-level positions within the organisation, forming the Senior Leadership Team alongside the CEO.

The Programmes Directorate currently comprises four teams: Anti-Bullying, Mentoring, Social Action, and Impact and Influence, with a staff count of 25 plus a pool of associate trainers. The Diana Award’s programme strategy (2021-2026) focuses on embedding evidence-driven, youth-led approaches across our programmes, enhancing our profile as a platform for youth-led social action, and increasing our influence on policies affecting young people.

The Director of Programmes and Partnerships will work collaboratively with other members of SLT and the CEO to drive forward the organisation’s strategy and plans as set out in The Diana Award’s five-year strategy, Future Forward, and play a vital role in shaping the new strategy.

As part of our Future Forward strategy, you will lead on the specific objective to develop and deliver programmes for young people that unlock their potential, create opportunities for growth and inspire action​.

Impact and Effectiveness: Increase our effectiveness and impact by embedding evidence-driven, youth-led approaches across our programmes.​

Expertise and Profile: Enhance our expertise and profile as a platform and catalyst for youth-led social action​.

Voice and Influence: Increase our voice and influence on policies and practices that affect the young people we work with and their ability to effect social change.​

JOB DESCRIPTION 

Senior Leadership

• Drive the organisation’s strategy and vision as a member of the Senior Leadership Team, taking key decisions in the best interest of the organisation.
• Promote best practices across the organisation, including equal opportunities, risk management, data protection, safeguarding, health and safety, volunteer management, continuous improvement, and staff support and development.
• Build and maintain effective relationships with external stakeholders across public, private, and third sectors to ensure high-quality delivery of all The Diana Award’s programmes.
• Represent The Diana Award at external events and act as a media spokesperson as required.
• Prepare reports for the board of trustees and participate in board meetings.

Programme Strategy

• Provide leadership for programmes that deliver high impact, co-designed integrated approaches, which put young people at the centre of design and delivery in line with our theory of change.
• Lead the design, delivery, and review of The Diana Award’s programme strategy, ensuring alignment with strategic priorities and conducting quarterly reviews to monitor progress.
• Work with the Impact and Influence team to embed evidence-based programming within the directorate, developing and rolling out appropriate systems and processes for monitoring, evaluation, and learning.
• Oversee The Diana Award’s policy function, supporting the Policy team and heads of teams to develop and embed policy objectives within programme plans, contribute to policy development, and identify opportunities to engage policymakers with our work.
• Identify and develop cross-cutting workstreams and initiatives to support the programme strategy and assist programme managers in their implementation.
• Maximise opportunities for young people to engage meaningfully and inclusively in programme planning, delivery, and review, adhering to sector best practices.
• Collaborate with the Communications and Impact and Evaluation teams to develop robust and compelling resources to communicate programme impact to core audiences.

Programme Partnerships and Funding

• Build and maintain strategic programme and policy partnerships effectively through regular communication and quality report production.
• Identify and cultivate new programme partnerships and funding opportunities to support the growth and sustainability of our work with and for young people.
• In collaboration with the fundraising team and programme heads, develop pitches, products, and funding proposals. 
• Hold budgetary responsibility for the Programmes Directorate and work with heads of teams to develop annual budgets and monitor expenditure.

Team Leadership and Management

• Build a cohesive and engaged Programmes Directorate that embraces The Diana Award’s core values, delivers work to the highest standards, and fosters a culture committed to reflective learning, accountability, and impact.
• Provide strategic and operational oversight on safeguarding as a member of TDA’s safeguarding committee, ensuring that a safeguarding culture is embedded within the programmes directorate and that safeguarding policies and procedures are fully understood and applied across teams.
• Directly line manage heads of teams, enabling them to connect, collaborate, and provide peer support through regular group meetings.
• Manage and support the wider Programme Management Team to collectively plan and deliver against our strategy through regular check-ins and monthly meetings.
• Ensure teams have clear shared and individual work plans, and that regular supervision, appraisals, and team meetings occur to monitor progress.
• Foster effective business partnerships between programme teams and core functions such as safeguarding, Marcomms, Operations, Fundraising, etc.
• Implement appropriate policies and practices for recruiting, onboarding, and managing volunteers in line with sector best practices.
• Encourage and support continuous professional development within the directorate by signposting and seeking relevant opportunities.

PERSON SPECIFICATION 

Skills and Experience

• Substantial experience in a similar leadership role, managing a fast-paced programme portfolio.
• Experience leading and delivering successful large-scale services for young people.
• Strong understanding of evidence-based programming, including using theories of change to guide programme practice.
• Proven experience in fundraising and business development, ideally including commercial projects.
• Proven experience of cultivating new programme partnerships to support service delivery and / or policy engagement.
• Demonstrated ability to lead, motivate, and develop a cohesive, high-performing team.
• Highly developed skills in influencing and bringing about change at a senior level.
• Public speaking and proactive networking abilities.
• Excellent organisational, planning, and management skills with a strong attention to detail.
• Superior interpersonal, written, and verbal communication skills, capable of working with a wide range of stakeholders.
• Experience in budgetary management, forecasting, and reporting.
• Demonstrable experience of safeguarding, from both a strategic and operational perspective.

Personal Attributes

• Commitment to and ability to inspire adherence to The Diana Award’s vision, values, and mission.
• A self-starter with drive, determination, and commitment to achieving results.
• Commitment to self-development and keeping up to date with sector trends and developments.
• Good judgement and the ability to make sound decisions.
• Driven to achieve great results.

OUR CULTURE

We know that change is a team effort, and work hard to make sure every member of staff is inspired, nurtured and supported.

Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, equipment to support you both at home and in an office environment (if applicable), opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.

We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Thursday 04 July 2024 at 1PM. Shortlisted candidates will be invite to an interview during the week of Monday 15 July 2024 in our London Office.

Good luck with your application! 

For a more detailed Job Description & Person Specification, or to apply, please visit our website.

About The Role

Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:

Day-to-day operational management of the Charity, including:

• Resolving daily operational and administrative issues efficiently and effectively.
• Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
• Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
• Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
• Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
• Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
• Management of certain operational budgets, in collaboration with the CEO / Finance Director.
• Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
•   The organisation of certain social events, and other team away days or Board strategic planning days.
• Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
• Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.

Digital:

• Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
• In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
• Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
• Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
• Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
• Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
• Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.

Data protection

• Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.

Governance

• Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.

General

• Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
• Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
• Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.

About Bank Workers Charity 

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving. 

About you 

Our ideal candidate will have proven experience of working in an administrative role.  Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.  

You will have a basic understanding of the charitable and grant giving community. 

About the role 
Central London based.  Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.

The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday. 

As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required.  You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service. 

You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt. 

What we offer 

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

 Our benefits include: 

• 28 days holiday plus statutory bank holidays (pro rata for part time staff) 
  (with the option to buy additional leave) 

• 8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions 

• A wide range of employer funded wellbeing experiences through Heka 

• Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme) 

• Group Life Cover (three times annual salary) with option for additional cover 

• Weekly wellbeing half hour 

• Season Ticket Loan (upon successful completion of probation) 

• Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.

We are looking for a part time Philanthropy Manager (28 hours) for an inspiring medical charity, to focus on growing income from the existing donor database in order to develop mid-level and High Net Worth Individuals programmes.

The Charity
A small, passionate charity dedicated to supporting individuals and their families who are in serious hardship due to age, illness, injury or bereavement. Based in South West London, Hybrid working with an option to work from home one day a week. They offer a great training budget for staff development.

The Role
Work closely with the Head of Fundraising and Communications to implement donor segmentation, build on supporter stewardship and appeal strategies for mid-level and high value individuals.

Identify potential major donors and approach them for support in an appropriate and GDPR compliant manner.

Produce compelling written funding proposals, give verbal presentations and make face to face asks as part of donor solicitation.

Support with the creation and implementation of a legacy and in memory strategy.

The Candidate
Ability to think strategically to identify potential donors, prioritise efforts and develop effective fundraising strategies, including analysing data, assessing donor potential and adapting approaches based on feedback and results.

Excellent interpersonal skills with the ability to build and maintain donor relationships and understand donor motivations and interests.

Strong written skills with an ability to craft compelling and personalised proposals, with a meticulous attention to detail.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Policy and Communications Officer

Employer – Kids

Location – This is a remote position, but it is anticipated you will need to travel to London for meetings approximately once a fortnight.

Salary - £27,000

Hours – 12 month contract. 36 hours. Flexible hours can be discussed at interview.

Closing Date: Wednesday 17th July, 5pm.

The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.

Overview:

Join our dynamic team and play a pivotal role in driving social change for children with disabilities. As a Policy and Communication Officer, you will support the Kids’ social change programme by delivering clear, evidence-based policy and influencing objectives. You will collaborate across teams to ensure that the voices of disabled children, young people, and their families are central to our mission of systemic transformation.

Key Responsibilities:

Writing and Content Production:

• Craft compelling policy briefings, solutions, and reports.
• Develop engaging, policy-based messaging for diverse audiences, including government officials and the public.
• Create a variety of communication assets such as presentations, speeches, consultation responses, and letters.
• Produce content for various channels and support the creation of content by colleagues and young people/parents.

Research:

• Conduct thorough research and gather evidence from internal and external sources to support policy initiatives.
• Centre the experiences and insights of disabled children, young people, and their families in policy solutions.
• Maintain a well-organised, evidence-based content bank for communications and policy work.
• Stay updated on SEND policy developments, analyse news, and generate responses.

Outreach and Engagement:

• Coordinate outreach efforts to government and key stakeholders.
• Manage the organisation’s policy voice on social media.
• Plan and pitch stories to journalists to promote our work.
• Handle reactive media tasks, including responding to press opportunities.

Cross-Team Collaboration:

• Oversee platforms to facilitate campaigning activities.
• Collaborate with marketing to engage parents, carers, and young people, expanding our audience.
• Assist the Head of Policy, Voice, and Influencing in executing strategies and plans.
• Support coalition and alliance efforts, coordinating meetings and fostering relationships.

Person Specification:

Experience: Proven experience in a policy, influencing, or communications role.

Communication Skills: Exceptional written communication skills with experience in producing varied content for different audiences.

Research Skills: Strong research abilities to identify, evaluate, and analyse data supporting policy and communications.

Policy Development: Experience in policy development or using policy and evidence to influence outcomes.

Specialist Knowledge: Understanding of SEND issues and how to use social media to promote policy work.

Join us in making a significant impact on the lives of disabled children and their families through dedicated policy and communication efforts.

The good stuff/benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Reporting To:  Head of People

Contract type:  Permanent, Full time (37.5 hours)

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted.

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.

Purpose of the Job

Reporting directly to the Head of People, you will be a primary point of contact for managers and employees accessing HR services, advising, providing information and guidance on core HR policy and process.

You will play a crucial role in ensuring first-class service delivery and professionalism. You will be responsible for overseeing and supporting all aspects of the employee life cycle, and providing guidance to People Officer and People Administrator.

Please review our job portal for further details on the role, including job description.

Our benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our Depots.

Application procedure
Please apply via this recruitment portal.

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Recruitment Timeline

Application deadline: 7th July 2024

We will be assessing candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. 

In this role you will become our lead on two vital areas of work, to ensure exceptional employability and careers support for some of the most marginalised young people with barriers to employment.

You will:

• Lead our Alternative Provision programme - ‘Inspire to Work’, in partnership with Woodbridge Park Education Service (Hounslow Pupil Referral Unit), providing Year 11 students with meaningful employer engagement, workplace experiences, one-day-a-week supported internships and transition support.
• Develop and deliver our SEND services, resources, delivery and tools to ensure very high standards and impactful delivering for young people. You can read more about our SEND services here.

This position will play a fundamental role in Spark!’s growth and future success, enabling us to expand our reach and deepen our impact for young people who will most benefit from our support.

To succeed in this role you will have the passion, skills and experience required to work directly with neurodiverse young people and those within Alternative Provisions. You will thrive in a fast-paced working environment, able to work independently and as part of a supportive integrated team. You will have a lot of energy, alongside a motivation to have a significant impact on the lives of young people.

• Manage the working practice and support the development of team members within the Programmes team including direct line management of the x2 Senior Expedition Coordinators.
• Recruit and induct senior expedition leaders (Chief Leaders) with the support of the Programmes team.
• Act as the key contact for Chief Leaders during the planning phases of expedition programmes.
• Act as the first port of call for all queries relating to operational management.
• Support the Curriculum, Impact and Training Manager, in the management, planning and delivery of training events for both Leaders and Young Explorers.
• Support and guide Chief Leaders and wider expedition leader teams to develop robust and developmental operational plans.
• Contract efficiently and liaise effectively with third-party providers in-country to ensure logistical plans and support is in place to develop programme itineraries.
• Recruit and assess high quality and appropriately skilled volunteer leader teams for upcoming expeditions. 
• Support the Head of Programmes and Expeditions to develop expedition budgets and forecast expenditure to inform future planning.
• Manage processes and relationships with team members and external providers to ensure cost-effective practice.
• Support senior expedition leaders to deliver expeditions on budget.
• Manage the process of reconciliation following the return of our programmes.
• Review and develop organisational policies and operating procedures to ensure and maintain best practice, working with Technical Advisors as appropriate.
• Liaise with external auditors as appropriate to ensure compliance with BSI 8848, AALA and the Learning Outside the Classroom quality assurance criteria.
• Support expedition Chief Leaders and colleagues to develop risk and incident management protocols appropriate for the expedition location and client group.
• Participate in the Operations Sub-Committee and main board meetings with trustees as necessary.
• Represent the charity as an ambassador in a range of public fora.
• The Expedition Manager may be delegated responsibility for the oversight and development of specific process areas as appropriate.
• Liaise with external suppliers to arrange and review annual staff training for the Duty Operations team. 
• Be ‘on call’ during operational periods as part of a duty rota.
• Act as Senior Duty Officer to lead, manage and coordinate responses to field incidents or crises.

Executive Director

We are seeking an experienced interim senior leader to join an Executive Team at an innovative arts centre in the heart of Deptford.

Position: Executive Director (interim)

Location: Deptford, Flexible working negotiable; minimum of 50% office-based working

Salary: £60k per annum, pro rata

Contract: Fixed Term for 7 months (Sep ‘24 - Mar ‘25, with potential to extend); flexible working offered, 3-4 days per week (mostly on-site, some remote working possible)

Closing Date: 12pm, 2nd July 2024

Interview Date: 8th July

About the role:

As Executive Director you will be working for a thriving arts centre, which exists to inspire, develop and support creativity for the benefit of the community, encompassing the London Borough of Lewisham and beyond.  You will support a period of reshaping the business model and the transition from two outgoing senior posts to a team of three new department heads. You will bring new perspective and energy as well as solid understanding of the nuts and bolts of running a 21st arts organisation.

About you:

We are now looking for a confident leader to work alongside a team of experienced senior manager, you will need to bring with you the following skills and experience:

• Substantial recent experience in a relevant senior management role
• Experience of management in a venue licensed for public entertainment, including demonstrable understanding of health and safety and facilities
• Experience of managing and developing staff and relationships
• High level organisational, IT and administrative skills
• Experience of project and overall budget management
• Experience of contracting and confidence to deal with legal components for personnel, services, artist/production contracts
• Personal licence or willingness to obtain one

Although not essential, a Health & Safety qualification or extensive knowledge of H&S would be highly desirable for this role.

The organisation aims to encourage a culture where people can be themselves and be valued for their strengths and want their team to represent the same diversity of audiences and artists they welcome into venues every day. They are keen to hear from a diverse range of candidates from all backgrounds. They particularly want to encourage people who have lived experience of Black and ethnically diverse communities. The organisation will offer an interview to anyone who identifies as a D/deaf or disabled person who meets the essential criteria.

Other roles you may have experience of could include: Charity Director, CEO, Chief Executive, Senior Director, Theatre Director, Arts Director, Venue Director, General Manager, Venue Supervisor, Creative Arts Director, Operations Manager, Head of Development, Festival Director, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.