Head Of Support Services Jobs
Job Purpose and Key Responsibilities
This is an excellent opportunity to take on an exciting role within the Humanitarian Team of the Programme & Policy Department/Programme Management Team.
We are looking for someone with a good understanding of policies and practices managing projects with the FCDO and DEC. A good grasp of programme and financial management combined with an ability to provide distance support to Country Offices and partners.
The Humanitarian Programme Manager is responsible for the overall management for a portfolio of programmes across the programme management lifecycle from the contracting stage to close out. The successful candidate leads the relationship with donors, working with country offices and technical teams to ensure programmes are delivered in line with CARE International strategies and procedures, and in compliance with donor requirements. Specific areas of responsibilities include programme quality, accountability, relationship management, impact reporting and knowledge management, compliance and risk management. In addition, he/she will be an effective team member and committed to tackling discrimination and structural inequality and promoting CARE International’s Protection from Sexual Exploitation and Abuse (PSEA) and Child Protection policy with team members and in day-to-day practice.
Why work for us?
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The team is looking for a talented individual to support our portfolio projects through excellent contract and finance management. You will have knowledge of donor compliance and donor reporting and will provide integrated programme delivery, contract, and compliance expertise throughout the project cycle: from implementation plan set up to reporting and close out. You will have experience with managing multiple stakeholders across a single project. Ability to work in French or Arabic, as well as some overseas experience in a development context, would also be highly desirable.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Diversity and Inclusion Statement
CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.
CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.
CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact the HR team.
Safeguarding
CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.
Closing date for applications: 20th October 2024
Interview date: 28-31st October 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Store Associate to join our friendly Store in St Ives!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: 8 The Pavement, St Ives, Cambridgeshire, PE27 5AD
Hours: 21 Per Week.
Permanent Contract.
Some of the Key Responsibilities
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Ideal candidates should have
- Experience of working in a retail environment due to the nature of the store.
- Experience of cash handling
- Working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
About Habitat for Humanity GB
Habitat for Humanity Great Britain (HFHGB) is part of the international Habitat for Humanity network. We tackle poverty housing around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live. You can find out more about our work on our website.
About the role
We’re excited to be recruiting a talented Trusts and Foundations Manager who will help to develop and increase income from this emerging income stream for Habitat. With the support of our Head of Philanthropy, the Trusts and Foundations Manager will research new opportunities, and manage the existing pipeline to meet our income targets.
What the role involves
Trusts and foundations are becoming a growing contributor to Habitat’s global programmes and to our work here in the UK, and there is significant potential to develop this further. The role will initially account manage all funders giving up to £50,000, with potential to work on, and take ownership of, larger projects as we grow. Principle activities will include:
Researching new opportunities: Using a variety of sources to proactively identify relevant funding opportunities, matching these with Habitat’s strategic priorities, and planning approaches.
Making applications: Using your exceptional writing skills to synthesise complex information from a range of sources and craft compelling proposals which clearly communicate the impact of Habitat’s programming globally and in the UK, and the synergy with funder criteria.
Stewarding funders: Building our credibility through timely reporting and communication, and tailoring this to the interests of the funder, with the aim of securing repeat and uplifted funding.
Putting a robust administration framework in place: You’ll need to keep Raiser’s Edge, the CRM system we use, up to date, ensure that funder deadlines are met, and future opportunities recorded.
The skills we are looking for:
Experience
Previous experience of raising funds from Trusts and Foundations for development programs across the world and in the UK, and an understanding of the landscape in order to research and qualify opportunities.
Financial literacy, able to review budgets and manage targets and KPIs.
Working in an International context, for an NGO or another organisation.
Skills / Knowledge
- Ability to think and plan strategically, both creatively and laterally.
- Exceptional writing skills, able to produce information and compelling proposals, and reports.
- Effective communication skills, ability to deliver presentations on behalf of Habitat.
- A good understanding of fundraising principles.
Working Style
- Ability to work collaboratively with diverse global teams, across different time zones.
- Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems and adapt to challenges.
- Enthusiastic and positive, with a can-do attitude.
Commitment
- Support for Habitat’s values and mission
- Demonstrable interest in our work, and commitment to continued learning and development.
What we offer
Employee well-being is pivotal to organisational success and HFHGB is committed to supporting its people’s well-being. Our existing offer includes flexible working arrangements, a sabbatical policy, virtual GP services, and “Habitat Day” – an extra day of leave for the whole team. In the next year, we plan to expand our offer further, establishing Mental Health First Aider training, a buddy system for new team members, and burnout training. We want to foster a resilient and well-supported team and encourage all employees to actively participate in continuous improvement in this endeavour.
A flexible approach
HFHGB is seeking to rapidly scale up its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, and dynamic team. While this is a home-based role, there is an expectation that the post holder will be flexible, and able to travel to Greater London and elsewhere on a regular basis.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristic
The client requests no contact from agencies or media sales.
Department: Marketing Communications
Location: hybrid working – between office location and home. At least one day per week in our Aldgate, London office
Hours of Work: 37.5 hours per week
Contract: full-time, permanent
Salary: £43,000 – £46,000 per annum
Closing date: Monday 30th September at 9am
Expected interview dates: first-stage interviews (virtual) Tuesday 8th October or Wednesday 9th October, second-stage interviews (in person at our Head Office in Aldgate) Wednesday 16th October
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- learning and development committed (bespoke training, LinkedIn Learning etc.)
- employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
This is an exciting new opportunity to join the Brand and Marketing Team at Dementia UK playing a key role in the development, delivery and activation of our new brand.
As Senior Creative Manager, you will be responsible for overseeing design and creative work at Dementia UK, ensuring the effective development and application of our brand’s visual identity. You will apply high standards of design and production across a variety of outputs, both online and offline, while leading others to deliver impactful design solutions through freelancers and agencies.
In addition, you will recruit, and line manage a newly established Designer role and oversee the in-house design workflow, taking charge of our creative roster, animation projects, and brand sign off across the charity.
To succeed in this role, you will bring proven creative leadership and expertise in managing both online and offline assets. You should have extensive experience with Adobe Creative Suite/Cloud, a deep knowledge of design principles, and a strong track record of managing external designers and agencies from briefing to final delivery. Additionally, you must be well-organised, proactive, and capable of prioritising your workload effectively, with strong project management and planning skills.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.
As a Lead Youth Worker, you will play a vital role in creating a safe, supportive and engaging environment for young people. You will be responsible for overseeing the day-to-day operations of our youth clubs and projects, implementing a range of programmes and activities that promote personal development, social interaction and positive youth engagement. Your commitment to fostering a sense of belonging and providing mentorship to young individuals will be critical to the success of this role.
About Us
The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old, and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today.
Harrow Club is a place for firsts. A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home. Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.
We are also a place of second chances. We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change. We allow young people to make mistakes, learn and move forward.
There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm. They can show, with immediacy and authenticity, that there can be Another Way, to live life.
We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.
We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique each year. For many, the effect is life changing.
There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.
Title:
Lead Youth Worker (FT, 37.5 hrs. per week)
Reporting to:
Head of Children and Families
Direct Reports:
Deputy Youth Worker
Part Time Youth Workers
Volunteers
Liaison with:
Members of the Leadership Team
Other Youth Workers
External Partners
Admin team
Head of Training
Location: Harrow Club, 187 Freston Road, London, W10 6TH+ Other Delivery Locations in West London
Renumeration and Benefits:
•Salary: £33,000-£37,000 dependent on experience and qualifications
•25 Days Annual Leave
•Pension Contribution of 3%
•An annual training package worth up to 10% of salary
•Employee Support Package
Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set.
Key Responsibilities
1. Program Management:
- Develop and implement a diverse range of programmes and activities that cater to the interests, needs, and developmental stages of young people.
- Coordinate and oversee the scheduling, logistics and evaluation of programs and activities.
- Collaborate with other youth workers and volunteers to ensure the smooth delivery of programmes and activities.
2. Youth Engagement and Support:
- Establish positive relationships with young people and create a safe and inclusive atmosphere where they feel valued and supported.
- Provide guidance, mentorship, and advocacy for young individuals, helping them navigate challenges and make positive life choices.
- Conduct one-on-one sessions and group discussions to address individual and group concerns or issues.
3. Leadership and Supervision:
- Lead a team of youth workers and volunteers, providing direction, support and regular feedback.
- Plan and facilitate regular team meetings, trainings and workshops to enhance the skills and knowledge of staff and volunteers.
- Foster a collaborative and respectful team culture, encouraging open communication and a shared vision for youth development.
4. Community Engagement:
- Build partnerships and maintain positive relationships with local organizations, schools and community stakeholders to enhance the resources available to young people.
- Collaborate with community members to organize events, workshops and initiatives that promote youth participation and community cohesion.
- Represent the youth club at community meetings, conferences and events to advocate for youth-related issues and promote the club's mission.
5. Administration and Reporting:
- Maintain accurate records of attendance, programme participation, and individual progress.
- Prepare regular reports, statistics, and evaluations to measure the impact and effectiveness of youth programmes and activities.
- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.
Person Specification - Qualifications and Skills
-JNC Professionally qualified Youth Worker with Bachelor's degree or equivalent in a related field (e.g., social work, youth development, education) or equivalent practical experience.
-Proven experience working with young people in a youth club, community centre or similar setting.
-Strong understanding of youth development principles and best practices.
-Excellent communication, interpersonal and mentoring skills.
-Demonstrated leadership and team management abilities.
-Ability to adapt to diverse needs and engage with young individuals from various backgrounds.
-Knowledge of relevant legislation and child protection guidelines.
-Proficiency in administrative tasks, including record-keeping and report writing.
-Flexibility to work evenings, weekends and occasional irregular hours.
Note: This job description outlines the primary responsibilities and deliverables associated with the Lead Youth Worker role; however, additional duties may arise to meet the evolving needs of the youth club and its participants.
How to Apply
Please send a Full CV and covering letter of between 1 and 2 pages highlighting why you are interested in the role and why you feel you would excel in the position.
We will be reviewing applications on an ongoing basis.
First interviews to be held w/c 7th October.
The client requests no contact from agencies or media sales.
Digital Storyteller
Salary: £28,701 per annum - FTE (35 hours per week)
Contract: Fixed term for 2 years, with the possibility of extension
Combine your passion for nature with your digital skills! We’re looking for a talented communicator who can tease out stories from across the Trust and turn them into compelling social media content. You might be out and about across Cumbria, gathering content at our sites and with project teams, or in the office putting together videos and infographics.
You’ll need a strong understanding of the social media landscape and an ability to select and tailor content for different channels, finding ways to increase supporter engagement and reach diverse audiences. You’ll also be great at explaining your ideas – from the serious to the silly – and getting people involved.
Our ideal candidate is a first-rate copywriter with confident photography and videography skills. You’ll need to have experience with video editing and graphic design tools, and plenty of creative energy to keep our content fresh.
You’ll work closely with our Digital Engagement Officer and will have access to a training budget to help improve your skills.
Key responsibilities:
- Planning and creating content for our social media channels, to support the Trust’s objectives and communication strategies.
- Liaising with staff from across the Trust to understand the scope of our work and ensure that project communication requirements are fulfilled.
- Communicating effectively and consistently with staff and other key stakeholders to ensure engagement remains high and the impact of social media is clearly understood.
- Identifying opportunities to widen our reach and impact, from working with influencers to developing a Cumbria Wildlife Trust presence on new channels.
About us
Cumbria Wildlife Trust cares passionately about wildlife and wild places – we’re here to put wildlife back into our land and seascapes to make Cumbria a wilder county with more space for nature. We restore and connect wild places, work with nature to tackle the climate emergency and support people to take local action for wildlife. With a dedicated team of skilled and professional staff working closely with volunteers, partners and thousands of supporters, together we’re creating a wilder future for Cumbria.
CV's will not be considered.
Due to the high volume of applications, it is not always possible to respond to non short listed candidates, If you do not hear from us within 14 days of the closing date, please assume that your application was not successful.
The closing date for applications is 9am on 7 October 2024 (please note that late applications will not be considered).
Interviews will be held on 22 October 2024 at our Headquarters in Kendal.
Cumbria Wildlife Trust is devoted to the conservation of the wildlife and wild places of Cumbria.
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: in London: £47,304 / Out of London: £44,753
- Hours: up to 35 hours
- Contract type: fixed term - up to 24 months.
- Location: we really don’t mind, working anywhere in the UK from home would be fine. There will be occasional travel to meetings in the UK (mainly in London and Bristol so you need to be able to travel there.) Depending on your location you may be able to work in a hybrid way in our Bristol or London office
- Closing date: 20 October 2024
- Week commencing interview date: 4 November 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
This is an awesome role focussed on improving our ways of working and processes when it comes to those who support us. We want all of our supporters to have a first class experience when they decide to donate their time and/or money to supporting children and young people with cancer and their families. However we know that as an organisation we have more to do to make this happen and the time is now.
Working in Income Generation, this role will take a recently conducted diagnostic carried out by a business improvement consultant and not only work through the next steps but make change happen, prioritising the areas with the biggest wins. This role really will have a lasting legacy in the organisation.
We're not just looking for someone to map change, this person will lead operational design and process re-engineering that transforms the Income Generation directorate and it's workforce into high achievers.
You’ll be based within the Project Management Office (PMO), a supportive team of professionals that lead transformational change across the organisation as well as corporate planning. You’ll also have close relationship with the Head of Planning and Strategy in Income Generation as well as the Associate Director Supporter Engagement.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Building on the diagnostics carried out already within Income Generation directorate to optimise organisational design and scope improvements.
- Using the diagnostics to identify pain areas, develop a sequenced plan to tackle these issues and then implement the plan to improve performance, processes and services i.e. “getting hands dirty”.
- Embedding a culture of improvement in the organisation and developing these capabilities within the workforce.
- All of these activities will involve facilitating workshops, engaging audiences with tailored communications, debating and negotiating ideas with leaders, managing governance, risks and dependencies, evaluating progress etc.
What do I need?
The key skills we’re looking for in this role are:
- Experience of delivering transformational change by using process improvement principles & methodologies such as TQM, Kaizen, Lean Six Sigma to design services and processes that deliver value, efficiency, higher quality, lower costs and better results
- Ability to do big picture thinking and drive the change that is needed, don’t sit back and react to the change that is happening.
- Challenging directly with assertive communication style balanced with caring deeply through consultative and listening skills.
- Being curious, looking beyond the obvious to get the real picture.
- Being proactive to get stuff done but in a flexible way, not being tied to a solution and having a healthy dose of pragmatism
- Strong analytical and evaluation skills.
- Creative thinker and ability to encourage innovation amongst colleagues
- Ability to deal with ambiguity and make smart decisions with limited information and changing priorities as well as support people to define issues.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
We’re looking for an excellent communicator who facilitates in a creative, inclusive and dynamic way to develop our newly established Community Benefit Society, joining our small, ambitious team
This position has the significant responsibility of working with members of the BD Collective, an innovative group of VSCE sector organisations, to develop a robust CBS that puts its members in the lead.
Your role will bring together the VCSE sector to find and act on common goals, building a strong CBS that is able to take advantage of the opportunities presented through funding, commissioning and joint delivery opportunities.
You will be joining a small team of 8 people, with a supportive culture, working collaboratively and flexibly.
The client requests no contact from agencies or media sales.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Global Director of Campaigns
Contract: Permanent, Full time
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £71,687 – £81,430 per annum with excellent benefits or equivalent established grade 1B salary and benefits in the country of employment.
Locations: This role can be based in the United States (New York), United Kingdom (London), Kenya, or any location where WaterAid has an office subject to the right to work in the particular location
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Policy and Campaigns to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Global Director of Campaigns to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Campaigns team leads the WaterAid Federation to drive the design and delivery of WaterAid’s major campaigns efforts to achieve SDG 6. The role specifically leads our two Global Advocacy Priorities (GAPS) across the WaterAid Federation and works in partnership with regional teams and country programs to develop national campaigns that achieve policy change in programme countries and key development actors.
About the Role:
With 10 years to achieve Agenda 2030, the SDG 6 targets on clean water, decent sanitation and good hygiene are among the furthest behind. Achieving universal, sustainable WASH will require a major mobilisation of resources, public demand and political will. The successful candidate will build campaigns that drive that public demand, playing a pivotal role in driving forward this agenda, delivering improvements in the lives of millions of the world’s poorest people.
In this role, you will:
1. Vision and direction
- Articulate a clear vision for the organisation’s campaigning; lead the organisation and the team to implement this vision and help deliver an increase in the scale and impact of WaterAid’s global influence to accelerate progress towards SDG6;
2. Global Campaign Plans
- Lead the design and implementation of WaterAid’s priority global campaigns to maximise WaterAid’s influence on global and national political debates, working in partnership with senior leaders across the organisation.
- In partnership with the Global Policy and Advocacy Director, ensure WaterAid’s campaigns and advocacy are rooted in robust evidence and credible policy analysis;
- In partnership with WaterAid’s International Affairs Director, work to strategically influence and position the organisation’s key campaign agendas in international and multilateral fora.
- In partnership with WaterAid’s senior leaders, support the development and implementation of national level campaign plans, to deliver policy and practice change in key countries, and identify opportunities to bridge between national and global campaign agendas;
- Lead the design and delivery of WaterAid’s public campaigning efforts, working with colleagues to develop the campaign creative, tactics, and public mobilisation plans.
- Work with communication colleagues to develop campaign messaging and branding.
3. Global coalition development
- Strategically position WaterAid within global civil society networks, balance leadership with support for wider movements, and identify opportunities to work with allies and influence decision makers; including utilising high level WaterAid representatives from across the Federation;
- Support regional teams to position WaterAid strategically in regional networks;
4. Communications and representation
- Strategically position WaterAid at key external events, including being able to build networks and alliances through effective public speaking, news media and social media presence; utilising high level WaterAid representatives from across the federation as appropriate.
5. Leadership and management
- As a member of the Department’s Senior Management Team, take shared responsibility for shaping both the department and WaterAid’s strategic global campaigns approach, championing a matrix style of working with teams and colleagues around the world;
- Work in partnership with the Global Director of Policy and the Global Director of International Affairs to maximise the synergies between the Policy, Campaigns and International Affairs teams, encourage a team culture of strategic collaboration and ways of working that foster the breaking down of silos;
- Line manage the two Head of Campaigns; lead the team effectively, with a strong focus on individual performance management, team cohesion and integration within both the department and the wider organisation, in accordance with the core values of WaterAid;
About You:
- A proven track record of leading successful international campaigning and advocacy initiatives, including through influencing institutions and governments, mobilising constituencies and achieving ambitious political change;
- Proven experience of mobilising the public on SDG thematic areas.
- A keen political ‘savviness’ and an awareness of the potential for achieving political change primarily, with a demonstrated track record of both insider and outsider approaches and sophisticated understanding of when and how to apply them;
- A strategic and innovative thinker with the ability to deliver tangible results. Someone who embraces complexity and uncertainty;
- A creative force, with an understanding of how to turn a strategy into a campaign.
- Experience of leading, managing and motivating others and driving change;
- The ability and credibility to represent WaterAid at senior levels and to communicate with a range of audiences, including the media, conference audiences and the general public;
- Proven experience of networking and communicating with NGOs, government officials and politicians, working with partners in Africa and/or South and South-East Asia;
- Experience working in a developing country context;
Although not essential, we also prefer you to have:
- Relevant language skills other than English (French, Spanish or Portuguese)..
Closing Date: Applications will close at 23:59 on 13th October 2024. First interviews will be held between 17th - 18th October 2024 via Microsoft Teams.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.