Head Of Support Services Jobs in Home Based
MERSEYSIDE YOUTH ASSOCIATION LTD
Is seeking to recruit the following:
Operational Process Manager
Hours: 35
(Will Include Evening and Some Weekend Work)
Salary:
£33,251 - £36,163 p.a. - MYA Grade 7 Points 25-28
Fixed Term Funded to 31st January 2026
Reporting directly to the Head of Service, the Operational Manager will be responsible for leading the process management of Knowsley’s Integrated Youth Service (IYS) Offer. With a strong understanding of young people’s services and a commitment to quality youth work, the post holder will create and maintain effective systems linking face to face interventions with the capturing of robust and accurate outcome measurement data.
The successful candidate will manage all aspects of the Targeted 1-1 offer as part of the IYS offer in Knowsley including line management of designated staff, financial management, and networking with other key services.
The post holder will support all aspects of the wider IYS ensuring that MYA’s internal systems which govern finance, purchasing, recruitment and quality control are followed closely, while acting as a key figure in connecting Knowsley operations with Head Office and Support Services.
The post holder must hold relevant qualification to at least NVQ Level 4 or equivalent in a related subject.
Merseyside Youth Association Limited Actively Promotes the Safeguarding of Vulnerable Adults, Young People and Children.
The above post will be subject to Enhanced Disclosure,
For an application pack and further information please visit our website.
Please note, CV’s will not be accepted and should not be part of your supporting information.
Closing Date for Completed Applications: Midnight Wednesday 9th October 2024.
Merseyside Youth Association Limited is an equal opportunities employer and is committed to maintaining a non-abusive environment.
Creating a Positive and Lasting Change in the Lives of Merseyside's Young People
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 69% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
This role
As Smart Works moves into our next strategy phase, we are looking to strengthen our commitment to being led by data and using technology to enhance the service we provide. The Database Manager will play a key role in guiding this mission.
Smart Works is looking for an experienced and motivated database manager passionate about using data for good. This role will be crucial in managing and developing Smart Works' CRM systems that underpin the running of our key functions, ensuring data integrity, providing support to all users across the UK and enabling strong outcomes for the women we support. The post holder’s work will be essential in allowing staff across the charity to use data to improve our operations and outcomes for the women we support as we enter our new strategy cycle.
You will also play an important role in training and supporting staff across all Smart Works locations to use these systems, enabling them to harness the power of data in their day-to-day work. Your ability to communicate complex technical concepts to non-technical staff will be vital to the success of this role.
The role will be a hybrid position, based out of one our UK Smart Works centres. but the role will work across Smart Works, providing support and maintaining digital infrastructure across all the teams.
There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support. The post holder, if not based in London, will also be required to travel into London on occasion for training and team meetings.
How to apply
To apply for this role please visit our website to read the full job description attached and then submit a CV and answer the following questions by 5pm on Monday 7th October. Your application should be addressed to Melissa Pittman, Head of Data and Impact
- Why are you interested in working at Smart Works, and how do you see your role as a Database Manager contributing to our mission? (Max 250 words)
- What is your approach to ensuring data accuracy and integrity within a database? (Max 350 words)
- How do you ensure effective communication with non-technical colleagues when discussing database issues or needs? (Max 350 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Purpose of post
In 2022, IMO decided to develop deep and focused youth employment programming
to address the significant need in our community. To deliver this, we are partnering
with Impetus. The new programme supports young people from South Asian
backgrounds to bolster their opportunities for sustained education, employment and
training (EET) by providing 1:1 mentoring, family engagement and practical experience.
We are excited to recruit a leader for this programme, to develop it beyond the initial
pilot phase into a long-term, sustainable provision, build and manage local
partnerships, work with others to develop a long-term funding model, and ultimately
to support young people in securing and sustaining employment.
This is an exciting and new type of work for IMO Charity, and we are looking for
someone to take it forward. It is a strategic priority, sits on the Senior Management
Team, and will report directly to the CEO.
What we are looking for
We are looking for an experienced, inspiring leader who can utilise our assets with the
local community, working with the existing team and local partners to take our exciting
new employment programme for disadvantaged young people in Blackburn with
Darwen into its next phase of development and generate meaningful long-term
outcomes.
Successful candidates will bring extensive front-line experience with a similar target
demographic; strong management, planning and communication skills and will offer a
high level of initiative and a common-sense approach to working.
At IMO Charity we take pride in creating an environment where each and every
employee has the potential for personal growth and where their impact is valued.
KEY RESPONSIBILITIES
Leadership and line management
- Work with CEO and other SMT members in leading the wider organisation in 1:1 and Senior Management Team meetings
- Lead on recruitment, selection and induction of new mentors
- Line managing, motivating and training mentors
- Be an ambassador for IMO, including by role-modelling its values, promoting Equity, Diversity and Inclusion, and being a visible senior leader
- Programme design and development
- Lead on strategic planning - design, development and implementation of all pillars of the Youth
- Employment programme (mentoring, family engagement and practical experience)
- Building on the initial pilot phase, determine the scope, targets and KPIs for programme over the next 3 years
- Develop all key elements of the programme including but not limited to outreach and partnerships, curriculum, quality assurance, impact management, financial resourcing
- Work with the IMO team to adapt and build on existing IMO delivery practices, and work closely with members of the wider organisation to ensure the new programme operates efficiently within all other activities
- Develop strategic relationships to build the network and pipeline of schools and potential delivery partners for the long-term benefit of the programme and its funding streams
Programme management and delivery
- Oversee the delivery of further cohorts of the IMO’s youth employment programme including:
- Ensuring provision of high-quality, consistent delivery of all pillars
- High-impact, meaningful opportunities sourced and scheduled to meet the needs of
individual young people
- Effective monitoring, evaluation and reporting
- Management of delivery staff by way of:
- Supervising and developing delivery staff both individually and as a group
- Managing schedules and workload
- Problem solving any delivery issues with the relevant parties e.g. schools,
young people and families
- Build and contribute to a culture of impact management by:
- Maintaining and monitoring systems & KPIs to facilitate regular impact management reviews
which gather useful and relevant data to improve programme delivery
- Conducting regular programme reviews with the relevant team members to evaluate delivery
and impact and make required changes to the programme
- Report updates and relevant impact data to the team internally as well as to the board,
external partners and other stakeholders on a regular basis
- Act as the point of contact for existing partners, strengthening & maximising relationships, dealing with day-to-day enquiries and escalating issues to the CEO when necessary
- Ensure that employer partners are well prepared to support potential candidates, including by educating them about any specific challenges and clearly aligning expectations on all sides
Develop sustainable funding model
- Support CEO to develop a sustainable funding model required to deliver IMO’s youth employment programme. This will include working with the team to conduct a review of costs to deliver an effective programme over the next 3 years
- Contribute to an income generation strategy for the youth employment programme
Wider organisational responsibilities
- Work to identify and incorporate youth voice into IMO’s work, including by encouraging candidates to share their stories, challenges and feedback on our services
- Help to secure and create case studies and other content for IMO’s social media channels, website and blogs that communicates the charity’s objectives, activities, impact and contributes to raising the profile of the charity
PERSON SPECIFICATION
IMO Charity is an Equal Opportunity Employer. We will consider all reasonable adjustments
under the terms of the Equality Act (2010) to enable an applicant with a disability (as
defined under the Act) to meet the requirements of the post. We encourage applicants
from underrepresented groups.
Successful candidates must demonstrate:
- A genuine commitment to IMO Charity’s mission and passion for our work
- Deep knowledge, understanding and empathy of the challenges facing the programme’s target demographic, with a focus on delivering impactful youth employment programmes
- 3+ years’ experience of designing, developing and managing programmes with multiple workstreams for young people
- 3+ years’ experience of leading, line managing, training and developing delivery staff
- Strong background in monitoring performance, using databases/CRM systems and reporting on outcomes
- Using data and considering stakeholder needs and expectations to inform decisions and implementing corrective actions
- Thorough understanding of safeguarding policies and experience managing concerns and implementing procedures
- Ability to establish and maintain effective external partnerships to achieve organisational aims, ideally including schools, community organisations and employers
- An ability to work proactively, manage multiple priorities, and use initiative to find effective solutions to problems
- Excellent organisation and administration skills
- Excellent interpersonal and communication skills, and the ability to empathise with others
- An understanding of and commitment to Equity, Diversity and Inclusion in programme delivery and the workplace
- Proficiency with Microsoft Outlook, Word, Excel and PowerPoint
- A willingness to undertake an enhanced DBS check
Safeguarding Recruitment:
IMO Charity is committed to safeguarding and promoting the welfare of children,
young people and vulnerable adults and expects all staff to share this
commitment. The successful applicant will be required to undertake appropriate
safeguarding checks as well as providing proof of right to work in the UK. The
successful applicant can expect to have their personal information entered on to
a Single Central Record, which will be shared governing bodies and organisations
where applicable.
The person appointed to this post will have contact with vulnerable young
people and adults. Therefore, the post holder will require an enhanced
Disclosure Barring Service check.
Equality & Diversity:
As we are a diverse charity that respects differences in race, disability, gender,
gender identity, sexual orientation, faith, background or personal circumstance
we welcome all applications. We want everyone to feel valued and included in
the IMO Charity and to achieve their full potential. IMO Charity is opposed to any
form of discrimination and commits itself to the redress of any inequalities by
taking positive action where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen to work with Eldon Housing Association. We are looking for a skilled People and Resources Manager to support Eldon Housing’s Head of People and Resources and the wider team.
Initially on a 12 months fixed term appointment, you will make a significant contribution to the future direction of Eldon, adding value, ideas, inspiration and really drive forward our continued success. There are fantastic opportunities to take forward an independent and sustainable organisation with future development plans.
This is a varied and exciting role, with responsibilities for:
- Providing a first-class people-first HR service; implementing policies and procedures.
- Managing day-to-day employee relations issues, providing guidance to managers on disciplinary and grievance procedures, sickness absence and other ER cases.
- Developing staff engagement and wellbeing initiatives, including forums and internal communication strategies.
- Manage the day to day running of the office, acting as Office Manager
You will be joining Eldon Housing at an exciting time in its development and transformation. We have a new People and Resources Team, with the Head, HR Officer and Central Services & Resources Administrator, and we are looking for someone to support us on our journey to be the best that we can be in all that we do.
To find out more about our work please visit our website.
The ideal person for this role will have strong experience in a HR Manager or Advisory role, and used to leading on ER cases, with a “can-do” attitude. Knowledge of HR systems is a must.
We have some great staff benefits here at Eldon, including:
- Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
- Employee Advice Line, offering a 24-hour confidential advice service.
- Reward Me Now membership (exclusive discounts),
- Employee Recognition Schemes, including Employee Excellence Award Additional annual leave with qualifying service.
- A comprehensive induction and training programme with ongoing development.
- Genuine career development opportunities
We will be reviewing applications on an ongoing basis therefore early applications are advised. We reserve the right to close the job early if we receive a high quality or quantity of applicants.
Upon receipt of a CV, long-listed candidates will then be invited to complete an application form, detailing full employment history and suitability for the role.
Strictly no contact from recruitment agencies
An Enhanced Disclosure and Barring Service check will be required
Eldon Housing is committed to Equality & Diversity
We will process your data for recruitment purposes only.
Eldon Housing Association – Passionate – Professional - Caring
Our Vision: To be the best provider of affordable housing for older and vulnerable people within our area of operation.
The client requests no contact from agencies or media sales.
Head of IT & Facilities
We have an exciting opportunity for an experienced IT leader to bring together IT and Facilities functions for the first time with the UK’s leading fostering charity and membership organisation.
Position: Head of IT & Facilities
Location: Hybrid: home working with regular travel to London, or based in the London office with some home working
Salary: £47,000-£52,000 + London Weighting if eligible
Contract: Permanent, full time - 35 hours per week
Closing Date: Sunday 6th October 11.59pm
Interview Date: Wednesday 16th October
What you’ll be doing:
As Head of IT and Facilities you will be responsible for developing and overseeing a cohesive IT and FM function that manages the organisation’s infrastructure, ensures high standards of security and value for money, and enables them to achieve the organisational strategy
Primary objectives of the role are:
- Develop a cohesive, customer-focused function
- Manage our infrastructure
- Implement and maintain appropriate security measures
- Lead supplier relationships and drive value for money
- Develop a programme of training and support
Who we are looking for:
You will need to be a proactive problem-solver who is comfortable communicating with a range of stakeholders. ITIL v4 certification and experience with Microsoft 365, cloud-based systems and GDPR are a must. If that sounds like you, we’d love to hear from you!
At this point, we hope you're feeling excited about the role and even if you don't feel that you meet every single requirement, we still encourage you to apply.
In return:
- 38 days leave (including bank holidays)
- A range of family friendly and fostering friendly leave options
- Flexible and hybrid working
- Enhanced maternity and adoption pay
- Enhanced sick pay
- 24/7 Employee Assistance Helpline
- Pension and life assurance
- Contribution to eye tests and lenses
- Season ticket loans
The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.
Other roles you may have experience of could include; Information Technology Manager, IT Manager, Service Centre Manager, IT Infrastructure Manager, Head of Facilities, Head of FM, IT Director, CTO, IT Director, Head of Facilities Management, etc.
BPAS are an independent healthcare charity which, for more than 55 years, has been advocating and caring for women and couples who decide to end a pregnancy. We are the leading specialist of abortion advice and treatment in the UK, supporting over 100,000 women a year in over 50 healthcare clinics nationwide.
Over the last 12 months we have gone through significant organisational change and are putting in place a new leadership structure, supported by a Senior Operational Team. This role is a key member of the Executive Leadership Team.
BPAS vision is for a society in which women are trusted to make their own reproductive choices with access to the information and services needed to exercise those choices. The Chief Clinical Officer is an integral part of the Leadership Team, sharing the collective responsibility, as a member of the C-Suite, for the key issues facing BPAS.
This role has responsibility for clinical services encompassing nursing, midwifery, medical and surgical services across BPAS. You will be a values driven leader who can inspire staff and trustees, as well as wider stakeholders, fostering a culture driven by our collective purpose.
To find out more, please click the apply button below which will direct you to our website where you can download a candidate briefing pack and details on how to apply.
All applications should be sent to the Recruitment Team and must quote reference CCO and include the below:
- A Curriculum Vitae (CV) with education and professional qualifications and full employment history. Please include daytime and evening telephone contact numbers and e-mail addresses.
- A supporting statement that should outline your motivation for applying, what you believe you can bring to the role, and how your skills and experience align with the role description and candidate profile.
- Responses to the applications questions within the candidate pack.
The client requests no contact from agencies or media sales.
This is a new role, and an exciting time to join our well-regarded and high performing team.
You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.
Please read the application pack, and submit a CV together with an application form, detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
Senior Programmes and Services Manager
Young Enterprise
Reporting to Head of Programmes and Services
Hybrid - London (Brunswick Square) / Oxford minimum 4 times a month
Salary £40,000-£45,000
Permanent
Full time, 37.5 hours per week with flexible working hours
Excellent benefits including 36 days annual leave plus birthday off, group life assurance, NHS top scheme with contribution to dental and opticians costs, cycle to work scheme, employee assistance programme, employee mentoring scheme, discount and additional benefits platform.
Are you an experienced Programmes and Services Manager looking for an exciting new opportunity? If you are passionate about supporting young people, this is could be the perfect role for you.
Charity People are thrilled to be partnering once again with Young Enterprise, a leading employability and financial education charity empowering young people across the UK.
Young Enterprise firmly believes in the boundless potential of the UK's young people and recognises that academic education alone is not enough. The charity empowers young people to thrive in the evolving world of work by equipping them with the skills, knowledge, and confidence necessary for success.
The charity partners with young people, educators, parents, businesses, and influencers to build a sustainable future. Through programmes in employability, entrepreneurship, and financial education, Young Enterprise aim to reduce youth unemployment, unlock potential, and inspire a generation to succeed in learning, work, and life.
The Programmes and Services Manager oversees a small team, ensuring effective, on-time, and on-budget delivery of assigned programmes. They also work with the team to keep programme content engaging, relevant, and up to date for the target audience. Reporting to the Head of Programmes and Services, this role provides education expertise to support current and new programmes. As part of the Senior Strategy Group, the Senior Programmes and Services Manager supports functional objectives and deputises for the Head when needed.
Key Responsibilities
- Manage Programme Managers and the Programme Support Manager by overseeing daily delivery and development of programmes. Lead, motivate, and support direct reports for efficient programme delivery; assist with budget management and reporting.
- Collaborate with the Head of Programmes & Services to ensure effective management and delivery of all programmes and deputise for the Head when needed.
- Provide guidance and work with the team to improve processes and share best practices. Train and advise colleagues on positioning programmes represent YE externally in education and political networks.
- Build relationships with stakeholders and contribute to the Senior Strategy Group for strategic planning and cross-functional initiatives. Improve monitoring and evaluation processes, ensure cross-departmental compliance, and manage programme budgets effectively.
The Senior Programmes and Services Manager will have significant experience in managing education programmes for children and young people. The ideal candidate will possess strong communication and stakeholder management skills and excel in building relationships. They should be a team player and effective delegator with operational and financial acumen and a proven track record in complex project management in educational settings.
The candidate will have excellent written and verbal communication skills, with experience in presenting to diverse audiences. They should have strong strategic thinking abilities for successful organisational outcomes and exceptional project management skills across national programmes. You will demonstrate clear analytical skills, effective planning for operations, and the capability to supervise and support remote teams.
They will be comfortable in engaging non-direct reports and building strong relationships with diverse stakeholders, including school leaders and funding organisations.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Anish at Charity People or contact for an informal confidential chat about the role and for further details about next steps. The closing date is Thursday 11 October. First stage interviews will take place remotely on 18 or 21 October, with second stage interviews taking place w/c 21 October.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Would you love the opportunity to rejuvenate the campaigning DNA of a respected, well-established and well-resourced conservation charity?
This is a newly created role, at the heart of a new organisational structure for Friends of the Lake District. The Head of Campaigns and Engagement is a vital recruit that will support the organisation to return to its pioneering roots, being bold and brave when it comes to campaigning ambition.
Salary: £52,522 FTE (full time equivalent)
Location: Hybrid, between Kendal office and home
Contract: Permanent
Hours: 35 hours full time, open to reduced hours and 4 days per week
Benefits: 25 days holiday (increasing to 30 with length of service), 6% pension contribution
Culture: Flexible, life and family-friendly, supportive and collaborative
About the role
The Head of Campaigns & Engagement is very much a 'hands-on practitioner' in their own right, leading and managing high-profile campaigns, events, and projects across the organisation.
You'll be a member of the Senior Leadership Team, playing a key role in the collective leadership of the charity, including the successful rollout of its strategic, organisational, and cultural evolution.
You'll be responsible for developing strategies for Campaigning, Communication, Membership/Volunteering, and Engagement. You'll take accountability for delivery against those strategic aims, managing your team to achieve targets agreed for each area.
A bit about the charity...
Friends of the Lake District is an influential landscape conservation charity, founded in 1934 by campaigners who believed passionately in protecting the beautiful landscapes of Cumbria, and 90 years on they remain committed to this cause. Over the next three years, they'll deliver a new strategy, based on months of careful research and consultation. As a result, they're expanding and bringing new resources into many areas of the organisation to help ensure they are fit for the next 90 years. You'll be joining at a great time to build on our successes and help shape the future.
What about you...
You'll relish the intellectual challenge of quickly getting to grips with complex issues relating to the unique landscapes of Cumbria. You'll also need the political sophistication to chart a course between positions that might often be entrenched or polarised.
We'll be looking for you to demonstrate:
* Seasoned campaigning skills, delivering public-facing advocacy campaigns that gain traction in the media.
* Effective leadership, with ability to inspire and galvanize people whilst allowing the space and freedom for independence.
* Exceptional communication skills with high emotional intelligence, able to navigate complexity with nuance.
* Creativity, you unlock innovation as an individual and leader.
* Positivity, optimism and solutions-focused approach, able to see a path through short-term challenges and maintain morale and vision.
If reading this advert has made you think 'this just has to be my next job', then we'd love you to hear from you.
Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: 9am on Friday 11th October
Interviews: date to be confirmed
Please get in touch asap if you are interested, as we would love to begin conversations with interested candidates early where possible.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Are you an experienced finance professional passionate about using your expertise to support organisations with meaningful missions? The Royal College of Radiologists (RCR) is a medical charity with a focus on supporting doctors who lead in clinical radiology and clinical oncology ultimately working to improve patient outcomes and we are looking for a talented Finance Business Partner to join us.
As a Finance Business Partner, you will play a crucial role in providing financial insight, advice and support to key stakeholders across the organisation. You will be a trusted adviser to non-finance teams helping them to understand financial data and make informed decisions. You will be a key element of the high-performing and credible finance team, supporting both the Head of Finance, the Management Accountant and the Assistant Accountant in operational finance and in ongoing delivery of accurate financial information on which the business partnering relies.
To be successful in this role you will have strong analytical skills, providing financial analysis, forecasting and budgeting advice to drive performance and operational efficiency. You will have the ability to build and maintain effective working relationships, collaborating with a variety of stakeholders across the RCR. Having strong commercial acumen, you will be able to communicate with and influence a range of audiences effectively with an understanding that strong, reliable financial data is the foundation of a successful business and is a primary deliverable.
You will be a pivotal player within the finance team delivering an excellent service to teams across the RCR. You will have the opportunity to work with dedicated professionals who are passionate about our mission and making a difference
What you’ll do:
- Deliver a decision support service to managers and directors to deliver improved financial performance outcomes for the RCR.
- Ensure that partners use effective financial controls over their spend and income conforming to RCR’s policies and to optimise RCR’s outcomes.
- Support the partners in the production of outturn forecasts, budgets and multiyear financial plans that conform to RCR’s financial needs.
- Provide effective analytical insight and advice to partners and Head of Finance to maximise the return on investment and support for implementing change to improve outcomes.
- Supporting RCR’s regular financial and non-financial performance reporting with analytical advice, insight and commentaries.
- Support the wider finance team in delivering timely management information
- Help with system development within the finance team such as upgrades
- Cover for the Head of finance in their absence.
What you’ll need:
- Professional qualification (ACA, ACCA, CIMA etc)
- Experience of financial business partnering role or accounting role in comparable organisation.
- Excellent commercial skills, including the ability to lead or support negotiations and to influence and motivate others.
- Ability to communicate effectively with non-technical/non-professional audiences.
- An enquiring and analytical mindset with the ability to spot risks, to dig further to follow up on problems and work through issues to offer practical solutions.
- Experience of collaborative work across functions to support others in delivering tasks and projects.
This is a new and exciting opportunity to join a proactive and high-performing finance team in a charity with a meaningful mission. Please find out more about the Finance Business Partner role, the RCR and instructions on how to apply in the candidate pack.
We reserve the right to close this vacancy early if we receive sufficient applications.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About the role:
Our Health team has an exciting opportunity for three new roles to join the team. Two of these roles will be focused in our North London TST team, and one in our Lewisham hostel team with a focus on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd and Thursday 24th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
About the Role:
The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich. As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.
You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family.
About you:
- You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting.
- Proven experience and skills in delivering casework and planned support for young people.
- A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence. E.g. mental health, substance use, self-harm, domestic violence, anger management etc
- Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan.
- The ability to work within systems and families, to enable young people (that can) to return home.
About us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 29th September at midnight
Interview Date: Monday 7th October at SHP Head Office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
As part of the Financial Sector Standards Directorate, the Co-Head of Investor Engagement is responsible for leading ShareAction’s engagement with asset owners, asset managers and investment consultants. The role is key to establishing, sustaining and deepening constructive relationships with investment professionals at the heart of the financial system, challenging, encouraging and supporting them to raise their ambition on climate, nature, decent working conditions and people’s health. This is a new role that has been created from a restructure of the team that we hope will allow both parts to work more collaboratively.
In this role, you will be accountable for designing and leading ShareAction’s strategy to engage and influence major global institutional investors. You will help ShareAction work towards our vision by playing a leading role in shaping a dynamic new strategy for engaging pension funds to be active responsible stewards of pension savers’ capital, helping them to exercise positive influence over the wider investment system in the interests of the people whose assets they manage.
You will work closely with your fellow Co-Head of Investor Engagement, who acts as Technical Lead. They bring analytical and research expertise, ensuring that ShareAction’s insights, guidance and research outputs are informed, credible and robust. Your vital contribution will be to build constructive and sustained relationships with our key audiences in the investment industry and to shape inspiring and engaging events, dialogue and communications that deliver our messages in ways that resonate.
The Co-Head role is not a job share – both Co-Heads are full-time roles. Jointly, you are accountable for the design and overall delivery of ShareAction’s investor engagement strategy and for the wellbeing and performance of the Investor Engagement Team. However, you each have distinct accountabilities within the strategy, and the Engagement Lead (this role) will have primary responsibility for team operations (budget, risk and plan management, as well as monitoring, evaluation and learning). The team comprises eight more junior colleagues, six of whom will sit in your reporting line, with three reporting directly to you. As a team Head, you will also be part of ShareAction’s Extended Leadership Team, which plays a key role in organisational leadership, strategy and decision-making.
You will also liaise closely with colleagues who lead our advocacy with policymakers, as well as those who lead our corporate campaigns, helping to coordinate their efforts to build coalitions of investors that drive change through collaborative engagements with specific companies and sectors. You will also oversee the secretariat function which ShareAction provides to two networks of mission-led investors (the Charities Responsible Investment Network and the Responsible Investment Network – Universities), supporting their ambitions to be at the leading edge of responsible investment practice.
ShareAction’s research, engagement and campaigns are highly respected within the investment industry. If you are excited by the opportunity to influence and shape the way the finance sector responds to the challenge of aligning long-term economic, financial, environmental and social goals, then we’d love to hear from you!
What you’ll bring to the team
We want to hear from you if you’re highly skilled in strategic stakeholder relationship management and have a passion for making the financial system work in the interests of people and the planet. We think this role could suit someone who has previous experience in the financial sector. Or perhaps, you may have worked in wider industry in investor relations, in a professional services organisation, or in a stakeholder-facing role within a civil society organisation or regulatory/policymaking body. Additionally, the key aptitudes we’re looking for are the ability to shape and lead a strategy to engage and influence with impact and the ability to lead and manage a passionate and talented team. However, we recognise that talent comes from all types of backgrounds, and lots of skills are transferable. So, if you believe you would excel in engaging to change the financial industry but don't have one of these profiles of experience, we’re still keen to hear from you, and we welcome opportunities to explore different ways of achieving our goals.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union, and we are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay: starting at 5 weeks’ full pay from day one.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9am on Monday 30 September 2024.
First-round interviews: Wednesday 9/Thursday 10 October 2024 (online).
Second-round interviews: Wednesday 16/Thursday 17 October 2024 (in person).
Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Hours: 19 per week
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Wed - 10am to 4:30pm
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Thurs - 9:30am to 4:30pm
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Fri - 9:30am to 4:30pm
About the role
Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service.
This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness.
We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis.
As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected.
No two days are the same, and you will be greeting people, helping signpost to appropriate services, and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation.
About you
As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis.
Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate.
You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict.
You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be.
You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues.
You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information.
You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 8 October 2024 at 23:55
Interview date and location: Either W/C 21 October or W/C 28 October 2024 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
ID: 1287Service Manager
Service: Norfolk and Suffolk
Salary: Starting at £36,477 FTE per annum, rising to £40,699
Location: Hybrid working and will need to be able to travel throughout Norfolk and Suffolk
Hours: 37 hours per week - Will consider occasional evening and weekend working
Contract: 18-month contract with extension subject to funding
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Service Manager to join our Norfolk and Suffolk team to help support the growth of our services. You will be working closely with our SEN and Mental Health and Wellbeing teams as well as the Operational Manager to deliver high quality and innovative services to families and communities.
Ideally you will have at least 3 years’ experience of working in a mental health or SEN environment in a people management role. You will need to be a team player but able to work autonomously as well and have the ability to prioritise workload and deadlines.
You will need to think creatively with an understanding of funding and contractual requirements, which vary greatly over 7 different projects. You will be an excellent communicator with a good sense of humour.
Our teams are currently spread across Norfolk and West Suffolk so you will need to be able to travel independently around the counties with your main base being in our Swaffham office, although some home working may be required.
Main Requirements
· To oversee the for the planning, management and delivery of all services, ensuring that KPIs and CIPs are fully met.
· To work closely with the Operational Manager to ensure quality delivery of services provided the Norfolk/Suffolk team, staff and volunteers.
· To develop and review the practice wheels and Logic Models that outlines the structure and research basis of the service. To engage with the Family Action Communities of Practice, roadshows and other internal opportunities to ensure strategic aims and objectives are constantly developing.
· To ensure a high standard of quality assurance and professional practice across the staff, through clinical and line management supervision, case audits, the use of MIR, Scorecard and Service Level Reports drawing upon data, and provision of training opportunities.
· Support Operational Manger to explore and identify areas of service needs across Norfolk and Suffolk and to build network and integrational working partnerships to support this.
· To be instrumental in shaping the future of the services both in Norfolk and Suffolk as well as part of the wider Central Team.
· Be responsible for the overall management, mentoring and support of Service Coordinators and, where needed, other staff.
· Deliver Family Action’s formal Annual Appraisal process for all workers, either ‘parenting’ or ‘grandparenting’ as required.
Benefits:
- an annual paid leave entitlement that commences at 30 working days, plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
To Apply:
· Complete: the Application Form and send to inbox 29 (email address located on advert document)
· Closing Date: Sunday 13th October 2024 at 9am
·To learn more about Family Action: Recruitment Pack
·To learn more about our terms & conditions: Summary Terms & Conditions of Employment
·To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Charlotte Evans (emaild September address located on advert document).