Head Of Service Jobs

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Job Purpose: To keep our office functioning smoothly. This is a multi-faceted role working closely with two other members of staff. This is a great opportunity for an organised self-starter who is interested in getting more experience in international development and the charitable sector.

Reports to: Executive Director

Salary: £26,000 pro rata

Hours: 14 hours per week (equivalent to 2 working days) – ideally Wednesday and Thursday.

By agreement there is an option to work an additional 7 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location: Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: 24 months fixed contract with potential for permanent contract thereafter

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. 

1 SPECIFIC RESPONSIBILITIES

1.1         Office Management

• Oversee the day to day running of the office, including communication with enquirers and supporters.
• Ensure office is compliant with Health and Safety requirements. Ensure compliance with data protection requirements.
• Ensure resources, IT and communication equipment is appropriate and available for staff and volunteer needs.
• Maintain office equipment, stationery and supplies.
• Be the point of contact for the landlord and any other tenants in the shared building.

1.2       Finance (record keeping)

• Managing Petty Cash
• Recording financial expenditure and income from events for the book-keeper
• Recording donations both online and offline
• Maintaining records by keeping the scanned copies of receipts and payments in the designated files both offline and online.
• Any other record keeping work as agreed with the Executive Director.

1.3       Administrative support to Fundraising events

• Administration of sponsorship fundraising events – registration of runners/riders/walkers and their donations.
• Helping set up donation pages for sponsorship online.

1.4       Communications

• Using online tools to design and distribute Action Village India’s e-newsletter.
• Uploading information on Action Village India’s website.
• Maintaining and servicing the donor and members’ database.
• Correspondence with supporters and donors.
• Production and printing of leaflets, advertisements and maintaining records of appeals.
• Distribution of mailings for appeals, newsletters and to our membership – including email groups.
• Managing all donations to the organisation, including CAF, standing orders, Just Giving and other internet sites and correspondence with individual donors.
• Any other administrative and communications work based on the organisations’ requirements and as agreed with the Executive Director.

1.5       Information Technology

• Maintaining IT equipment including updating anti-virus software.
• Maintaining Action Village India’s filing systems (hard copy, soft and back-up files).
• Liaison with Action Village India’s website designer/manager, editing and uploading documents and photos to website.
• Managing email accounts.
• Managing our telephone and broadband accounts.

1.6       AVI Activities

• Management of office-based volunteers as agreed with the Executive Director.
• Booking rooms and other support for Action Village India’s trustees’ meetings, AGM and other events.

2 GENERAL RESPONSIBILITIES 

• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Any other duties commensurate with the accountabilities of the post.

PERSON SPECIFICATION

EXPERIENCE

At least one year of office management and administration in a small company or organisation within the voluntary or community sector or social impact space.

KNOWLEDGE AND SKILLS

• Management of volunteers.
• Liaising with various stakeholders

• Excellent communication skills face to face, on the phone and by email.

• Ability to work alone and use own initiative to develop systems, and deal with practical situations as they arise.

• IT skills and experience at a level that supports email, database, social media and use of basic excel spreadsheets.

• Ability to stay focused and efficient in the face of changing priorities and multiple demands, and to deliver work in a timely manner.

PERSONAL QUALITIES

• Commitment to the values and ethos of Action Village India.

• Ability to work well in a team with a flexible approach.

• An ability to apply awareness of diversity issues to all areas of work.

• A self-starter willing to contribute their own ideas to shape the future of the organisation.

• Willingness to learn and grow in the post.

DESIRABLE REQUIREMENTS

• Interest in and knowledge of international development issues
• Photoshop and Canva experience

The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch. The post holder will be at the heart of our operations, ensuring smooth financial management and supporting meaningful initiatives. The position is offered on a full-time permanent basis based in our office in Shoreditch, London, and we hope the postholder to start in late Summer / early Autumn.

If you are a passionate finance professional with strong operational skills and look to make an impact in the philanthropy and social sectors, apply now!

Key accountabilities:

· Finance: Manage payments, invoices, expenses, and grants payment using Xero, reconcile accounts, handle VAT returns, and maintain organised financial records.

· Organisational Administration: Support GDPR compliance, provide general administrative support, assist with events, and manage shared inboxes and VOIP accounts.

· Governance Support: Offer administrative support for trustees, circulate executive reports, plan governance meetings, and review policies.

· Programme Support: provide administrative support to some of the Rank Foundation’s flagship programmes.

Please download the Recruitment Pack for the full description of the post. 

How to apply and recruitment timetabl2

If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role. 

The important dates to note 

Closing date for applications: 5pm on Monday 9th September 2024

Interviews: In-person London, 19th September 2024

About the role

• Reporting to: Communications and Engagement Manager
• Contract: Full-time 
• Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch. 
• Annual leave: 25 days holiday, plus statutory bank holidays 

We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.

A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.

Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.

Location 

Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events). 

About CharityComms 

CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people. 

We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community. 

We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards. 

Purpose of the role 

You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement. 

Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management. 

Social media management and community engagement 

You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:

• Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives. 
• Craft key organisational messaging into engaging social media content and posts to generate conversations. 
• Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social. 
• Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies. 
• Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets. 
• Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders. 
• Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels. 

Content commissioning and creation 

Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:

• Deliver and adapt our communications and engagement strategy to meet our objectives.
• Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos. 
• Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates. 
• Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process. 
• Work with external providers where necessary to develop resources and creative materials where required. 
• Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility. 

Website and email comms 

Working collaboratively with teams where needed or taking key roles to:

• Edit, upload, and publish content on the CharityComms website as directed. 
• Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
• Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed. 
• Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements. 

Other activities 

• Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
• Analyse data for reporting and make recommendations.
• Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content. 
• Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms. 
• Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
• Keep up to date with sector news, events and activities. 
• Attend CharityComms and sector events, where appropriate, either in-person or online. 

Person specification 

Experience 

• Experience of working in a professional membership organisation - desirable.
• Experience of digital content management; especially working with a CMS - desirable.
• Experience of running social media accounts and engaging communities through them - essential. 
• A good knowledge of current communications and engagement techniques and practice - essential. 
• Experience of both writing and editing for the web - essential. 
• Experience of video and photo editing - essential. 
• Experience of commissioning content - essential. 
• Experience of social analytics reporting - essential. 

Personal attributes 

• Highly motivated and goal orientated - essential. 
• Empathy with the goals and vision of CharityComms - essential. 
• Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential. 
• Strategically minded with a practical hands-on approach - essential. 
• Excellent organisational and administrative skills - essential. 
• Ability to work alone and with others and work under pressure - essential.
• Ability to demonstrate initiative and creativity - essential. 
• A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
• Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
• Maintain an externally facing focus - essential. 
• Support CharityComms proactive, results orientated and collaborative culture - essential. 

Interviews 

Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team. 

These are some of the types of questions we will be asking during the interview: 

• What interests you about working at CharityComms? 
• Tell us about a time when you had to prioritise multiple tasks or deadlines. 
• What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates? 

Shortlisted candidates will be sent the list of interview questions in advance of the interview.

Diversity and Inclusion 

At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.

We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available. 

Additional info 

All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary. 

Benefits include: 

• Yearly personal development budget. 
• Generous pension contributions. 
• Opportunity to attend CharityComms events. 
• Reciprocal membership and training opportunities with many other sector organisations. 
• Flexible working is offered where possible. 

Senior Direct Marketing Officer

We are currently looking to recruit a Senior Direct Marketing Officer to manage and deliver our Cash and Raffle programme. Within this role, you will be responsible for the recruitment and retention of cash and raffle donors and for managing the two Direct Marketing Officers on the projects to deliver this area of our programme.

We are looking for someone to maximise income in line with set targets and within the context of the overall Cash and Raffle programme. You will undertake wider projects to optimise the programme in line with overall strategy and plans. A key part of this role will centre on recruiting good quality donors to ensure the future income of the programme and provide a pipeline of regular givers and Legacies, identifying new recruitment channels and testing opportunities.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working equally. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd September 2024

Interview date: First Round Virtual Interviews: w/c 9th September 2024
Second Round On-site Interview: w/c 16th September 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Summary
Job title Finance Officer, Young Lives

Division Social Sciences

Department Oxford Department of International Development

Location Queen Elizabeth House, 3 Mansfield Road, Oxford, OX1 3TB

Grade and salary Grade 6: £32,332-£38,205

Hours Part time (0.6 FTE, flexible depending on appointee’s availability)

Contract type Fixed term until 31st December 2025, extension subject to funding

Reporting to Programme Manager

PLEASE APPLY FOR THE JOB ON THE UNIVERSITY OF OXFORD WEBSITE AND WE WILL NOT CONSIDER ANY AGENCIES.

Responsibilities

Donor financial budgeting, reporting and monitoring

· Gather, manipulate and present data on Young Lives budgets and forecasting including those for ongoing projects, new funding proposals, re-budgeting exercises and partner organisation budgets, working closely with the Young Lives Programme Manager, Programme Officer/s and Collaborating Partners.

· Liaise with the Programme Manager to review the financial position on Young Lives projects and advise on solutions to problems relating to expenditure on projects whilst maintaining the auditable standards on the project. Check research budget set-ups for accuracy on Oracle, deal with issues arising, analyse grant spend on a monthly basis, highlight variances and take follow-up action, and facilitate updated X5 to re-cost salaries on awards and identify any over or under spends on salary budgets.

· Coordinate the quarterly financial reporting processes used by Young Lives partners. Check reports against budgets. Coordinate the preparation of Young Lives financial reports and invoices to FCDO and other Young Lives funders in line with contractual requirements. Prepare budget and quarterly forecasts for the Department.

· Process partner payments required under partner collaborative agreements and consultancy agreements, as agreed by the Young Lives Programme Manager.

· Monitor Young Lives project expenditure against approved budgets and donors’ terms and conditions. Gather, manipulate and present data to produce regular financial reports showing income, expenditure and forecasting against budgets.

· Assist with audits of Young Lives, as required.

· Represent and present on finances externally to funders, as required, and maintain an up-to-date knowledge of Young Lives’ funding bodies’ terms and conditions

General Financial Management

· Ensure full recovery of expenses on the e-expenses system (SAP Concur), reviewing on-line ready for departmental approval, ensuring that expenditure remains within set budgets and complies with the grantor’s terms and conditions and University financial guidelines, giving guidance to claimants where necessary.

· Arrange for and monitor travel advances, and pre-paid MasterCards, issued to YL staff and clear the advances on their return. Check and process project credit card statements and receipts and deal with any queries that arise;

· Raise pre-requisition orders ensuring that procurement policies are followed;

· Undertake transactional processing as necessary in the Oracle Financial system, including invoices for payment, accruals and prepayment and dealing with anomalies. Check figures for errors and omissions. Ensure all Young Lives financial transactions are carried out in accordance with the University and external financial regulations.

· Monitor the Young Lives general ledger account (non-project funded) and ensure effective reconciliation and reporting of all transactions.

· Maintain good working relationships with Young Lives staff, partners and suppliers and with Departmental finance and administrative staff and the University's central finance office and be proactive in resolving issues.

· Proactively undertake continuous improvement of finance processes and systems and of reporting provision to support changing requirements and improve management information. Communicate and support the implementation of these improvements effectively.

· Develop and refine financial systems and procedures for Young Lives to ensure strong financial management and control. Respond to enquiries, and provide advice on financial procedures and policies.

Selection criteria

Essential

• Have achieved or be working towards an accounting qualification
• Educated to degree level or equivalent and at least two years’ experience in a similar role.
• Good accounting skills; experience of preparing financial reports, budgets and forecasts
• Knowledge of the purpose, use and application of financial controls
• Excellent numeracy skills, thoroughness and attention to detail, resulting in the ability to produce accurate, detailed work
• Strong diplomacy and team skills and the ability to communicate effectively with a broad range of colleagues and funders
• Flexibility and the ability to work on own initiative and organise own workload effectively
• Evidence of tact and discretion in dealing with matters of a confidential or sensitive nature
• High level of computer literacy with experience of using Microsoft Office, particularly Excel
•  The ability to present financial information in a variety of formats and for non-accountants
• Good written and verbal communication skills with a friendly, proactive and helpful approach –ideally with experience of working with colleagues at a distance.

Desirable

• Knowledge and use of ORACLE Financials
• Understanding of FCDO and/or other large donor financial compliancy

Please apply for the job on the University of Oxford website.

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

JOB DESCRIPTION

Job Title: Fundraising and Partnerships Manager

Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.

Reports to: Executive Director

Salary: £30,000 pro rata

Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.

By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location:Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: Permanent, pending a successful 6-month probationary period

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.

FUNDRAISING

1.1 Fundraising Management and Donor Liaison:

• In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
• Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
• Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
• Support the Executive Director with fundraising and reporting to individuals and trusts.

1.2Events

• Plan and manage, in collaboration with the Action Village India team, the events for the year
• Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
• Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.

See attachment for additional responsibilities

PERSON SPECIFICATION

EXPERIENCE

• Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
• Proven experience in writing project proposals and reports for funders.
• Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
• Experience co-organising events and fundraising activities.

KNOWLEDGE and SKILLS

• Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
• Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
• Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
• Ability to absorb, filter and re-present information for new audience

PERSONAL QUALITIES

• A passion to support humanitarian activities that benefit the most vulnerable.
• Excellent communication skills: presenting complex information clearly, concisely and persuasively.
• Proficiency in using Excel.
• Ability to stay focused and efficient in the face of changing priorities and multiple demands.
• Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
• Excellent organisational skills, including ability to work systematically to deadlines.
• Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.

DESIRABLE REQUIREMENTS

• Experience of working in partnership and solidarity with national and local NGOs.
• Ideally, experience of working in international development with a specific focus on Asia and India.
• Clean driving licence
• IT skills
• Photoshop and Indesign experience

OTHER REQUIREMENTS

• Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
• Able to travel to rural India if required
• Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
• Commitment to the values, vision and ethos of Action Village India.

CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September

Selection Process and timescales:

1. 9am Monday 16th September 2024
   Deadline for applications
2. Wednesday 18th September
   You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview.
3. Monday 23rd September 17:00
   Deadline for submission of written exercise(s)
4. Thursday 26th September
   Interviews
5. You will be informed of our decision on your application and interview as soon as possible after 26th
6. Wednesday 2nd October or when discussed and agreed
   First possible starting date or starting date when discussed and agreed.

Location: Remote (based in/near Leicester with regular local travel and occasional travel for biannual team days and biannual departmental team meetings in various locations)
Salary: £23,160 pro rata (£13,896 actual)
Hours of work: 3 days per week (21 hours)
Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Operations Administrator role involves:

• Supporting in the administration of day-to-date team, HR and system processes.
• Managing and maintaining our storage unit and virtual office in central Leicester.
• Working alongside various teams to provide administrative support.

About you

Are you organised with good attention to detail? Do you enjoy supporting others and having a varied workload? Can you prioritise and manage your time effectively? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Operations Administrator position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 10am Monday 23 September 2024. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.