Head Of Service Jobs

Your new company
Join a dynamic and values-driven organisation committed to providing specialist dementia support and advice, making a significant impact in the community. You will be part of a diverse and dedicated team, working in an environment where collaboration, respect, and professional growth are highly valued.

**Key Details**

• Job Title: Legal and Contracts Manager
• Team: Governance, Compliance, and Risk
• Location: Remote working, with occasional travel to the Head Office in Central London (maximum once monthly)
• Hours: 37.5 hours per week, ideally 9am-5pm, 5 days a week
• Contract: Permanent, full-time
• Salary: £48,000-54,000 (no market supplement or travel allowance)
• Annual Leave: 33 days plus bank holidays
• Interviews: w/c 6 September

Your new role
As the Legal and Contracts Manager, reporting to the charity's Head of Governance, Compliance and Risk, you will provide comprehensive legal advice and support across various aspects of the charity's operations. Your responsibilities will include managing legal and commercial risks, dispute resolution, brand protection, contract negotiation, and policy development. You will work closely with key stakeholders to ensure compliance with legal standards and best practices, while also promoting a culture of continuous improvement in governance and risk management. You will be responsible for maintaining an up-to-date contract log, preparing information for the board of trustees, and working closely with the procurement manager in the finance team.

What you'll need to succeed

• A degree in law (LLB) or equivalent, with a minimum of 5 years of experience as a solicitor/barrister or contract manager.
• Proven experience in a similar role within a charity or non-profit organisation.
• Strong understanding of charity law, contract law, and relevant regulatory frameworks.
• Excellent verbal and written communication skills, with the ability to explain complex legal issues clearly.
• Strong interpersonal and influencing skills, with the ability to negotiate and draft complex contracts.
• High attention to detail, analytical skills, and the ability to assess risks and develop strategic solutions.
• A commitment to the mission and values of the charity.
• A valid DBS.

What you'll get in return

• Competitive Remuneration: £48,000-54,000
• Annual Leave: 33 days plus bank holidays.
• Pension Contributions: 8% employer pension contribution (Aviva) or access to continue NHS Pension.
• Flexible Working: Remote with occasional travel to Central London offices.
• Other Benefits: Enhanced parental pay, health cashback plan, employee assistance programme.
• Impact: The opportunity to make a meaningful impact by supporting a leading healthcare charity.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Summary

• Undertake research to support the design and delivery of modules and programmes.
• Act as a first point of contact for programme enquiries and handling requests from multiple stakeholders.
• Monitor the budget for the Learning Communities Programmes and cohorts.
• Maintain records of the people related data and all module information on our on-line/learning platform and shared drive.
• Provide diary management support to the Head of Senior Leadership Development and Programme Leads.

• Be good at and enjoy planning and organising, with a strong attention to detail.
• Work well to deadlines.
• Have a positive and proactive attitude to all tasks approached.
• Be an excellent communicator in writing and verbally.
• Have strong IT skills - Outlook, PowerPoint, Excel and Word.

• A salary of £38,918 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1-2 days per month in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

About the Role: 2 year Fixed Term Contract

We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Closing date: Midday - Tuesday 17th September

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

**Opportunity for home-based working**

Are you an experienced fundraising or sales professional with a passion for the gospel to be shared around the world?

The role of Development Manager within the Partnerships Team at GOD TV is a brand new and very exciting opportunity to unite your passion for the gospel with your skills in fundraising or sales.

If appointed, you will responsible for growing GOD TV’s fundraising revenue streams, especially from HNWI, regular givers and events.

You will also work closely with our Digital and Broadcast Teams to align the ministry’s fundraising offering. This role provides a great opportunity to demonstrate your flare for a creative and strategic approach to fundraising.

If you’re energetic and committed to execution and delivery, you will love the dynamic environment at GOD TV.

This can be a home-based role with occasional travel to our office in Plymouth. National and international travel may also be required as part of the delivery of the role.

For the full Job Description and Person Specification, please click the attachment or go to www.god.tv/jobs   

Background to the role

AUKEL are recruiting a new Lead Advocate. We are looking to develop our advocacy offer to meet the complex needs of local residents in a challenging environment in a sustainable way.  Our Lead advocate will work with colleagues, partners and service users to develop a sustainable model that ensures East Londoners have their voices heard and choices respected in all decisions made with them.  

Job description

Job Purpose

· To work as part of the Advice and Advocacy team coordinating the advocacy service, providing both statutory and, where appropriate, non-statutory advocacy for eligible service users across East London.

· Using your excellent knowledge of related legislation, including the Care Act, the Mental Capacity Act, and DoLS you will support vulnerable adults in making decisions, having their voice heard and ensuring their rights are upheld.

Key Tasks

· To ensure that service users are aware of their options and can make informed decisions with accurate, and up-to-date information concerning relevant legislation. 

· To ensure that referrals are triaged appropriately to volunteers or referred to other agencies

· To challenge decisions made by third parties for service users.

· To work with partner agencies, professionals and service users whilst maintaining their own caseload of statutory and non-statutory cases, focused on issues and outcomes. 

· To help to develop and implement a sustainable long-term plan for the advocacy service. 

· To develop the relationship with our partners, Rethink Advocacy, Tower Hamlets Connect and others.

· To ensure that the experience of service users is positive and rewarding.

· To maintain accurate case records.

· To complete required monitoring reports and RPR report writing.

· To support with recruitment and supervision of volunteers assigned to the service.

Quality

To work with the Head of Advice and Advocacy to maintain Quality Performance Mark certification.

 General

· To meet regularly with line manager for support, supervision and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· This role reports to the Head of Advice and Advocacy and will have close functional links to the Information and Advice Team and Tower Hamlets Connect service.

· Close working with peers across partner organisations.

Person Specification

Experience

Essential

· High level of experience in similar work within the health and social care sector.

· Experience of working with vulnerable adults

· Experience of delivering to quality assurance frameworks , e.g. QPM

Desirable

· Experience of working in community partnerships.

· Experience of supporting volunteers.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· Knowledge and understanding of the principles of person-centred practice.

· Knowledge of all relevant legislation including the Care Act, Mental Capacity Act, Equality Act, Human Rights Act. 

Skills/Attributes

Essential

· Independent Advocacy Qualification Level 3

· Care Act Advocacy Qualification

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Excellent interpersonal skills.

· Ability to present to groups.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources effectively.

Desirable

Independent Mental Capacity qualification                            

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

· Ability to travel across AUKEL’s delivery sites.

Employment Details

Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at 82 Russia Lane, London E2 9LU

Salary  Between £31,930 and £35,020 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 4th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

FOODBANK TRUSTS & CORPORATE FUNDRAISER –
OASIS HUB WATERLOO

PART-TIME, 24 HOURS PER WEEK (0.6 FTE)

TWO-YEAR FIXED-TERM CONTRACT

SALARY: £20,053pa (£33,422 for 1 FTE)

The Oasis Hub Waterloo team are currently looking for a Foodbank Trusts & Corporate Fundraiser to raise much-needed funds for our Waterloo Foodbank and other strategic partners.

The successful applicant would be responsible for writing funding bids for trusts, and also developing relationships with local businesses, to increase our unrestricted corporate income.

Some of the duties of this newly created role include:

· Research and identify potential short- and long-term funders from among grant making trusts and statutory bodies.

· To prepare written applications in co-operation with and on behalf of Waterloo Foodbank projects and ensure suitable budgets are prepared.

· Develop relationships with corporate organisations that align with our values and vision that would be open to an approach for financial support.

The successful applicant will also need to demonstrate:

· Proven successful experience of fundraising.

· Understanding of the statutory and grant-making funding sector.

· Experience of researching and developing targeted proposals for presentation to prospective supporters.

· Experience of fundraising from corporates.

· Excellent written skills including writing persuasive copy for funding proposals.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while improving your employability skills.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
• A friendly working environment with a supportive team, based in Central London

If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Completed applications should be returned by 9am Monday 9 September 2024.

Interviews will take place in Waterloo on Monday 16 September 2024.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Location: Any UK Trust office (hybrid working 2-3 days a week in the office)

Interviews: 16/09

For more information or to apply, please click 'apply now' to be directed to our website.

We’re looking for an ambitious individual with strong relationship-building skills to become our new Corporate Partnerships Executive. If you are an enthusiastic, creative, and self-motivated individual, with a track record in supporting and developing fundraising partnerships, then this is the role for you.

You will be joining the team at a critical time as we develop creative ways to realise the opportunities that have come from the last year. We work with a fantastic variety of organisations including Tesco, TJX Europe, Disney & L’Oreal– and our partnerships continue to evolve and deliver a wide range of value measures to each business, The Prince’s Trust and the young people we support.

Our sector partnerships have an incredible impact on young lives. Some examples include:

• Employability: connecting businesses with young people to provide a pipeline of new, diverse talent, whilst having a lasting impact on young people’s lives.

• Commercial: building commercial and brand-awareness campaigns, and establishing valuable sponsorship opportunities

• Employee Engagement: engaging employees with fun, meaningful ways to connect with young people and share their skills.

You will manage, support, and grow a portfolio of strategic corporate partnerships including brands like L’Oréal Paris, TJX Europe and Tesco to generate the essential income we need to transform young people’s lives.

Your role as Corporate Partnerships Executive will be to support and deliver against the strategic direction for your partners, ensuring robust partnership plans are in place to enable increased and continued support of our work. You will ensure financial targets are met and deliver partnership objectives, including programme activity, employee engagement and marketing & communications.

You will be joining an ambitious, collaborative team of partnership experts, passionate about providing young people with the opportunity to live, learn and earn – creating a better future through jobs and education.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3085 

About the Role: 2 year Fixed Term Contract

We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Closing date: Midday - Tuesday 17th September 2024

The Operations and Data Manager will be responsible for all donor analytics, prospect research, team coordination, and will be a critical partner to the Fundraising team. This role focuses on providing the essential data analysis and prospect research to continue building our major donor pipeline and base. It supports the fundraising team to effectively manage donor portfolios and the allocation of resources, whilst creating workflows to illuminate insights into fundraising progress, and additional systems-related projects.

Who You Are

• Process Architect: You love creating systems and managing databases. You design and optimise fundraising workflows, from donor inquiries to gift processing, to maximise efficiency and productivity.

• Data Steward: You are the guardian of donor data, maintaining accurate and up-to-date records to inform strategic decision-making

• Technology Advocate: You have a good understanding of up to date software and tech to help you streamline operations, enhance donor experience, and generate valuable data insights.

• Team Collaborator: You love working across portfolios and internal functions. You will work closely with all members of the fundraising team to provide operational support and achieve fundraising goals.

• Pro-Active Critical Thinker: You find gaps in ways of working and create quick solutions before others even notice.

Roles and Responsibilities

Donor Analytics & Moves Management (40%)

• Regularly review and update donor portfolios based on departmental criteria, donor behaviour, and portfolio criteria

• Manage incoming donor portfolio requests

• Collaboratively develop, launch, and administer a moves management process in line with Mission 44’s CRM that provides insights on movement of donors through the donor lifecycle; delivers qualitative and quantitative data on individual fundraiser activity; and other related reports

• Create reports / dashboards to inform the team and board on donor retention and attrition rates compared to industry standards.

• Maintain highly accurate and current donor data that effectively tracks key information, cultivation activities and histories, and solicitation and reporting calendars

• Prepare monthly and quarterly revenue reports, weekly giving reports, and various financial and fundraising dashboard reports for the Finance Committee and Board of Directors

• Work with fellow team members to facilitate regular (quarterly or monthly) lapsed donor reporting to provide team with actionable leads

• Regularly (quarterly) report on progress to goals and metrics, and overall fundraising activities to produce key insights and observe trends

• Oversee and manage guidelines and practice of the import and export of activities related to donor engagement (e.g. events and missions)

• Create templates and systems that make the fundraising team more efficient in their cultivation and stewardship

Donation & Data Management (20%)

• Process all gifts and ensure timely tax acknowledgment letters are sent to donors (within 48 hours of receipt of gift)

• Reconcile gifts with the Finance Department and support with the annual audit

• Generate various mailing lists for the Development Department

• Manage pledge payment tracking and reminders and follow-up processes for multi-year donors/gifts.

• Oversee and create donation/solicitation coding and prepare backup gift documentation

• Ensure all data entry is accurate and regularly checked for errors to maintain data integrity

Team Coordination and Administration (20%)

• Working closely with the Chief Growth Officer and Head of Fundraising, support the administrative planning and delivery of team strategy days, away days and other key internal meetings, including meetings with Mission 44’s wider ecosystem.

• Ad hoc support for annual events

• Create templates for emails and pitches to support donor cultivation

• Provide administrative support to the Fundraising Team, including calendar management, scheduling meetings, and travel arrangements.

Prospect & Donor Research (20%)

• Perform regular wealth screenings of entire donor base to maintain accurate and updated prospect data

• Develop and operate a process that proactively researches donors and prospects with ultra-high net worth to create a bench of qualified prospects

• Conduct donor and prospect research and analysis based on requests from the team and SLT, or before events and cultivation meetings

• Create data-informed prospect lists and profiles for major prospects and analysis to help fine-tune donor cultivation and relationships.

• Continually monitor industry standards and trends on prospect research practices to ensure practices remain ahead of the curve

• Manage relationships and contracts with CRM and donor/prospect research vendors and/or external contractors, regularly assessing new products and technologies

Desired Skills and Qualifications

• A passion for and deep understanding of Mission 44’s values

• Strong critical thinker with keen attention to detail

• Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication

• Exemplary customer service skills and strong work ethic with the ability to thrive in a fast-paced, entrepreneurial environment

• Proactive learner and problem solver; can identify inefficiencies and generate effective solutions

• Exceptional judgement: is a team player but knows when to ask for help

• Always on time, always reliable, always professional

• Strong knowledge of Excel and ability to learn a new CRM

• Design skills desired (but not required)

Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results?  Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?

At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.

Due to an internal promotion, we’re now looking for an ambitious, passionate and confident individual to join our growing Philanthropy and Partnerships (P&P) team as our new Partnerships Executive.  An integral role, you will provide operational, administrative, and account management and customer service support to your P&P colleagues to help build and maintain long-term relationships with some of the region’s leading organisations, business leaders, and charitable trusts.

To be successful in this role you will:

• Have previous experience in a busy sales, fundraising, or customer facing role
• Experience of providing exceptional customer service to internal and external customers
• Excellent verbal and non-verbal communication skills, both face to face and over the phone
• Strong written communication skills, including in emails and the creation of materials
• Excellent time management skills with the ability to balance multiple demands and priorities 
• Friendly, approachable and empathetic to others needs
• Be self-motivated, independent, and target-driven
• Be a driver with a full clean driving license, and own a car preferable

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.

The closing date for return of applications is 8th September 2024 . Interviews will be held in Birmingham on Tuesday 17th September.

The Role

We are currently looking for an enthusiastic, highly motivated, and experienced Housing Operations manager to be the lead for income, service, and performance management of Causeway’s housing portfolio. 

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

About You

You will have experience of managing housing services, in a general-needs, homelessness setting. You will have experience of day to day management or supervision of staff and a good understanding of effective techniques, processes and approaches to staff management. You will have xperience of liaising with stakeholders and maintaining constructive working relationships with key stakeholders and suppliers such as landlords and contractors. You will be skilled in organising a demanding and varied workload, planning work and projects and successfully completing these to set deadlines.

?Would you like to make a positive difference to the lives of survivors of torture? Do you have experience of coordinating clinical services delivery to marginalised groups in a community setting?

We have an exciting opportunity for a Clinical Team Manager to work with an innovative and friendly multidisciplinary team at our London Centre. You will manage and coordinate a team of highly skilled and dedicated clinicians, in the service delivery of a range of NICE guideline recommended therapy interventions, offered to our clients, who are survivors of torture and organised violence. You will report to the Head of Clinical Services, London and operate as an integral part of the London Clinical Services Team. This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our four year strategy, and work together to increase the number of clients who can access our services. It is based in a centre specifically designed to be a safe and welcoming environment for survivors and includes gardens and growing facilities.

About the role

This is a wide-ranging position, and your key areas of responsibility will include:

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• To manage a multi-disciplinary team, including paid staff and volunteers from different professions and disciplines and provide professional and clinical supervision to qualified clinicians and trainees in the service including, clinical/counselling psychologists.
• To ensure that Freedom from Torture's clinical model continues to be fully rolled out, with particular emphasis on survivor empowerment and evidence-based practice for addressing PTSD and other mental health impacts of torture.
• Championing people development as well as influence delivery of evidenced -based practice, clinical standards, quality initiatives and audit based services.
• To formulate and negotiate psychological treatment and management plans for referred clients and to provide psychological treatment for a small caseload, using a range of specialist psychological interventions appropriate to the service in line with the new clinical model "Pathways" (drawing on a range of evidence-based models for the presenting problems of the clients).
• Being an effective role model and leader to encourage, develop and enhance skills of others.

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About you

This is an important role within Freedom from Torture. To be successful in this role you must have a high level of commitment to maintaining excellent standards of client care and service delivery. It is a key requirement that you must have knowledge of appropriate clinical standards and external regulatory bodies. You must also have sound financial awareness and experience of balancing the provision of quality care against budgetary parameters.

To be considered for this role you must be a Psychologist registered with HCPC and have qualified with a doctorate or equivalent in either clinical or counselling psychology. You must have professional experience of working with clients with complex PTSD and have post-qualification experience of using evidence-based trauma focused therapy models. It is essential that you have a clear understanding of the experience of refugees and people seeking asylum, both in terms of pre-flight experience and the experience of living in exile. You must have previous management and supervision experience and be able to provide demonstrable examples of how you have successfully led and influenced clinical teams within community or health care settings.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution.

We also offer access to additional therapy training including NET and EMDR, access to high quality clinical supervision and an opportunity to hold a small case load alongside your management practice

You will also have the opportunity to closely with the Head of Clinical Services and to attend a range of forums and working groups to support the clinical development of Freedom from Torture.

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Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

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Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £59,052 - £68,500 per annum.

To view the Job Description and Person Specification, please visit our website ?

To be considered for this role it is mandatory that at the point of application you must provide a CV and a cover letter addressing the job description and person specification. You must also provide proof of your professional accreditation status relevant to the role.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

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Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

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We are looking for an enthusiastic and proactive Sales Manager to support Clean Break’s commercial income generation, managing sales and marketing to maximise income potential. If you feel excited about increasing hires of our newly refurbished spaces and expanding the reach of our exceptional expertise, we want to hear from you!

You will bring experience of sales and marketing in the cultural, charitable or social enterprise sector and a proven track record of achieving sales with new and existing customers. Your will understand the close connection of our charitable cause to our need to generate revenue to continue our work.

You’ll have excellent skills in engaging customers, with experience of converting interest into sales and a talent for writing sales copy for different target markets. You’ll have a hands-on approach to sales with experience of working towards targets and will be skilled in monitoring finances for the development of concise reporting and sales projections.

You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering marketing plans that work alongside our creative ambitions and developing lucrative relationships with a variety of organisations and businesses.

The deadline for submitting applications for this role is 12 midday on Monday 9th of September.

Please read the full recruitment pack before applying.

Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).