Head Of Service Jobs

The Role

As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.

You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.

You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.

Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.

Key Responsibilities

Campaign Delivery

• Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
• Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
• Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
• Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.

Supporter Experience

• Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
• Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
• Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
• Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.

People Management and Team Building

• Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
• Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
• Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
• Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.

Skills and Knowledge

• Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
• Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
• Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
• Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
• Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
• Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.

We have a number of Youth Development Lead positions we are recruiting for across the East Midlands.

We will be hosting an assessment centres on the 3rd and 4th of October at our Nottingham centre.  Please note you must be available to attend on those day. You can find out more about each role we have advertised and its specialism along with the relevant job description by viewing the adverts on our Careers site. All roles we are considering for the Assessment Centre will have (East Midlans) in brackets by them.

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

22.5 hours per week / £49,015 per annum, pro rata / Permanent / Hybrid (two days onsite and one from home) Monday and Thursday, 9am-5pm, Friday 9am-4.30pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA DownsLink Group has been delivering counselling and therapeutic services to children, young people and families through our YMCA Dialogue Service in community and school settings for over 25 years.

We have a fantastic opportunity for an experienced practitioner to join us to develop and implement service wide standards and frameworks, to maintain and strengthen our demonstrable clinical excellence. We are looking for a Clinical Lead to join our experienced and supportive counselling team to coordinate and deliver an innovative and clinically excellent mental health and wellbeing service. You will provide dynamic leadership; motivating and inspiring clinical practitioners in our Dialogue service to ensure the highest quality counselling service is delivered to children and young people.

In delivering the role, you will work closely with the Service Manager and Head of Service, to provide and oversee operational clinical governance including responsibility for Reflective Practice and Clinical Supervision across the service, holding a caseload and providing clear direction and support for our stakeholders. and enhancing our offer to Young People, their carers and families.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will have been trained to a Post graduate level, with further experience and/or training in a recognised psychological therapy with professional accreditation (see attached job profile for further details). You will already have experience of working in Counselling and Mental Health Services for Children and Young People, or similar services, as well as managing and/or supervising a team, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments and be able to hold a clinical and supervisory caseload. You will have good communication and facilitation skills and the ability to successfully manage challenging and changing priorities whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk and be an accredited member of a recognised Counselling and or Psychotherapy regulatory body.

The Green Estate is a community interest company whose purpose is to grow green and resilient urban places for people and nature to thrive. We are one of the first 15 organisations who the King selected for the prestigious King’s Award for Enterprise in Sustainable Development. Our 2030 goal is to become a national urban resilience demonstrator.

This is a new and pivotal leadership role at The Green Estate at an exciting time of change. With a new CEO, Leadership Team, Board and Strategy in place we are seeking an experienced professional fundraiser to develop and deliver our first fundraising and investment strategy to help us achieve our mission and 2030 goal!

This will involve delivering ambitious fundraising targets from a range of sources including grants, donations, corporate and philanthropic fundraising and investment. The postholder will need to ‘hold the pen’ and produce high quality funding applications and investment proposals.

The postholder will provide leadership and business development support for expert and talented service managers and work with the rest of the Leadership team to grow the income, impact and influence of The Green Estate.

The postholder will need to be commercially minded, have an excellent track record and expertise in fundraising from multiple sources and have a commitment to our mission and values.

This role will require significant fundraising experience across multiple income streams, combined with leadership qualities and a track record of delivering ambitious fundraising targets and business growth.

In return we can offer you a friendly and supportive working environment within a unique and diverse organisation. We are a growing business with a professional and focused team who are highly supportive of ongoing training and development.

The standard working hours for The Green Estate CIC is 08:00 – 16:00 fully on site but there are opportunities for flexible and hybrid working arrangements. This role cannot be fully remote, due to the requirement to support on-site activities and meet with stakeholders.

Closing date: 12.00pm Friday 20th September 2024

Interviews will take place week commencing 30th September 2024

An information pack has been prepared providing further details about our organisation, its vision for the future and the full job description and person specification for the role.  This is available on our website.

To apply please complete the application form on our website and send it to our recruitment account.

You can also use these contact details to request a confidential conversation with the Head of People Services about the organisation and the role.

We reserve the right to close this vacancy early, should we meet suitably qualified candidates.  Please do not delay in applying.

We are looking for a dynamic and proactive Member Engagement Officer to guarantee outstanding service delivery for our diverse range of member committees and groups.

Through taking a lead on formalising operations, the role holders will ensure compliance with governance requirements and legislation, alongside innovation and continuous improvement in service provision for the benefit of our members.

Successful execution of the role relies on the highest degree of professionalism when liaising with high-profile external stakeholders such as Trustees, committee and group Chairs, and equally with staff across the matrix in IChemE.

Through providing the highest quality of professionalism and service delivery, they will be key contributors to achieving IChemE’s strategic goal of supporting a vibrant and thriving profession.

Located at IChemE’s Head Office in Rugby, these roles will work seamlessly with other teams across the institution, with our member groups and committees, and with other external stakeholders to achieve exceptional service delivery and standards.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs. Youth Futures was founded in 2019 as an independent, not-for-profit organisation with funding from dormant assets to drive systemic change by:

• Giving grants to organisations that provide employment support to young people so that we can generate compelling evidence with high quality impact evaluation methodologies
• Driving evidence-based change in policy and working with employers and practitioners to improve practice. We help to connect and empower those who are commissioning and delivering youth employment services.

The Senior Economist / Evidence and Evaluation Manager will work in a dedicated Impact and Evidence directorate, working at the heart of Youth Futures Foundation.

You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs. In the directorate, you will support the Heads of Evaluation, the Deputy Director and Director to ensure all Youth Futures’ investments are designed to provide robust evidence of what works. Primarily, you will support the Heads of Evaluation and the Deputy Director in the design of new impact evaluations and lead on their commissioning and management.

Our priority for this post holder is to work on our What Works Programme 2, which designs and funds impact evaluations, including (Randomised Controlled Trials and Quasi-Experimental designs) of youth employment interventions.

The Senior Economist / Evidence and Evaluation Manager will also contribute to the development of our suite of ‘evaluation architecture’, enhancing our data infrastructure and administrative dataset access, as well as methodological guidance and standards. These will ensure that, as the What Works Centre for youth employment, our evidence is as credible and useful as possible.

You will additionally support other aspects of the Evidence and Evaluation team’s commissioning. This may include developing policies and processes supporting effective evaluation methodology design, working closely with Youth Futures’ Programmes and Grants directorate. You will also work with our Policy and Communications and Employer Engagement directorates to ensure that all evaluation and evidence outputs are high quality and make clear, practical and impactful recommendations for practice and policy.

We are a multi-disciplinary team, and we welcome applications from those who have interest and experience in impact evaluation gained through commissioning or delivery experience.

This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.

Salary: £23,400 - £25,192 pa depending on experience, pro rata

Contract: Permanent

Hours: Part Time, 0.5 full time equivalent (18.75 hours a week spread over at least 3 days)

Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury

Closing date: Monday 9th September 2024

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

MAIN DUTIES AND RESPONSIBILITIES

Admin Tasks

• Process incoming referrals to our services
• Liaise with referrers and team members as required and respond to queries efficiently
• Coordinate participants and materials for survivor group programmes and team training sessions
• Coordinate the rota for One Stop Shop drop-ins
• Respond to enquiries received via our phone or admin email account
• Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
• Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
• Input information to spreadsheets and our case management system
• Develop our administrative processes to improve effectiveness
• Work with and provide support to the wider team as required

General

• Uphold the core values of the Rising Sun and work towards our vision.
• Work professionally and to a high standard
• Demonstrate a personal commitment to continued professional development
• Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse
• Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

Experience

• Experience in an administrative role
• Experience working across different teams (D)
• Experience coordinating events/activities (D)
• Experience of working for a charity or not for profit organisation (D)
• Experience of supporting or providing advice to survivors of domestic abuse (D)

Knowledge and Skills

• Excellent planning and organisation skills with the ability to prioritise
• Confident using MS Office including Word, Excel and PowerPoint
• Excellent communication skills, both written and verbal
• Effective team working skills
• Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
• Confident using On Track, our case management system (D)

Personal Qualities

• Passionate about the aim and values of the Rising Sun
• Self-motivated and pro-active
• Solution focused and creative in approaching new challenges
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

How to apply

Please download the job pack from our website and complete the application form at the end of the document. Send us your application by 9th September 2024.

We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is seeking a flexible, experienced and dynamic PR & Communications Manager to lead our public relations efforts, manage key partnerships, and work with ambassadors to grow and enhance our profile and achieve our marketing goals. This role is essential to driving forward our wider strategy and ensuring that our message reaches a broad audience, ultimately contributing to the charity's key performance indicators. You will be managing our communications strategy in close collaboration with the Head of Marketing & Communications.

Key Responsibilities:

Public Relations:

• Develop and execute a comprehensive PR, communications & partnerships strategy to increase awareness and visibility of Bookmark’s brand, mission and reputation. 
• Build and deliver Bookmarks external communications calendar, driving reach and depth to support the Marketing team’s KPIs and objectives.
• Help create and implement a plan for communicating Bookmark’s strategy, impact, and school programs.
• Build and maintain strong relationships with media outlets, journalists, and influencers to secure coverage in national and regional media.
• Write and distribute press releases, pitch stories, engaging content and manage media inquiries.
• Monitor and report on PR activities, measuring the impact on brand awareness and engagement.
• Manage relationships with any external pro-bono PR agencies.
• Own and manage the charity's crisis communications strategy.
• Provide leaders where needed with trusted communications advice and guidance on external communications.

Partnerships:

• Identify and establish strategic partnerships with corporate sponsors, educational institutions, and other non-profits to support Bookmark’s goals.
• Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the charity's objectives.
• Collaborate with partners to develop joint campaigns, events, and initiatives that promote volunteer recruitment and fundraising.
• Manage and maintain positive relationships with media contacts, influencers, and key stakeholders to secure media coverage and maximize brand exposure.

Ambassador Programme:

• Create, manage and expand a network of ambassadors, including authors, celebrities, and influencers who advocate for the charity.
•  Develop and implement strategies to effectively engage ambassadors in PR activities, events, and campaigns.
• Coordinate ambassador appearances, endorsements, and social media collaborations to amplify our message.

Marketing Integration:

• Work closely with the Head of Marketing & Communications to align PR, partnership, and ambassador activities with the overall marketing strategy.
• Contribute to the development of content and messaging that resonates with target audiences across all communication channels.
• Support the achievement of marketing KPIs, including volunteer registrations, completed applications, and brand awareness metrics.
• Identify and lead projects to improve Bookmark’s external communications.
• Collaborate with support teams to supply communication support for various initiatives, including program launches, corporate announcements, and crisis management.

Person Specification:

Experience:

• Proven experience in a PR, communications, or similar role, ideally within the charity, education, or non-profit sectors.
• Demonstrable success in securing media coverage, managing partnerships, and working with high-profile ambassadors.
• Experience in developing and executing PR strategies that align with wider marketing goals.

Skills:

• A degree in marketing, communications, media, or equivalent experience or qualification.
• Proven experience in external communications, either in a PR team, or at a PR agency, with some experience of managing contractors or an agency.
• You’ll have outstanding writing, editing and proofreading skills with excellent attention to detail, and ideally, experience in a B2B, third sector, or commercial environment.
• You’ll have the ability to craft compelling stories, press releases and pitches.
• You have experience of working directly with the media, with relevant media contacts a very big advantage. 
• Strong relationship-building skills with the ability to engage and influence stakeholders at all levels.
• Strategic thinking with the ability to develop and execute plans that deliver measurable results.
• Proficiency in using PR and communication tools and platforms, such as media monitoring services and CRM systems where needed.

Attributes:

• A proactive team player, willing to learn and seek out information, with strong relationship-building skills. 
• Excellent communication skills: the ability and confidence to communicate with people at all levels, both inside and outside of Bookmark Reading Charity.
• Passionate about literacy and education, with a commitment to Bookmark’s mission.
• Highly organised, with the ability to manage multiple projects, deadlines and you can work under pressure. 
• You’re comfortable working at all levels of an organization and working with confidential information. 
• Creative and proactive, with a solutions-oriented approach to challenges.
• Team player who thrives in a collaborative environment.

Contract type: Permanent, Part-time- two days a week
Salary: £16,800 (42,000 per annum FTE)
Reporting to : Head of Marketing & Communications
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR​. Flexibility around coming in but minimum one day per week based at the Bookmark office​ is encouraged.
Hours: 15 hours per week
Deadline: 11 September 2024 11:59pm

Do you have a passion for numbers, a keen eye for detail, and a desire to be part of a supportive and energetic head office team? If you answered YES, this role could be the perfect fit for you.

We are a leading multi-academy trust focused on primary education, with a network of successful academies across London, East Anglia, and the West Midlands. We are dedicated to serving the needs of the children and communities we represent.

We are seeking a skilled and detail-oriented Finance and Operations Business Partner to join our dynamic team. The successful candidate will play a key role in managing financial operations, ensuring accuracy in financial processes, and contributing to the overall financial health of the organisation.

In this role, you will become an integral part of our central team, working in a collaborative and supportive environment with opportunities for growth and development. The position is based primarily at one of our West Midlands school, with flexibility for some regular home working if desired.

Key Responsibilities:

• Meeting month and year end deadlines

• Fully considered and robust budgets submitted on time to TEFAT

• Looking for ways to improve value for money in schools and central processes

• Returns to ESFA delivered accurately and on time

• Accounts submitted on deadline with clean audit

• Successful completion of assigned projects

• Successful feedback from key stakeholders including and not limited to Principals, SBM’s, Finance Managers, TEFAT Directors

• Successfully meeting all of the relevant job description requirements

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying.

We look forward to the possibility of welcoming you to our team!

If you’re interested in this role, please take a look at our job pack, which includes the job description and person specification for the position that you will need to familiarise yourself with before applying for the job.

Closing Date: 9am, 16th September 2024

Interview Date: 20th September 2024

The Elliot Foundation Academies Trust is committed to safeguarding children and young people. The successful candidate will be subject to pre-employment checks including a Barred List and Disclosure and Barring Service (DBS) check.

Volunteer Coordinator

£25,000 + benefits (25 days annual leave, reward scheme and pension)

Leatherhead, Surrey

About the role:

We are looking to appoint a Volunteer Coordinator. This is a newly created role. The Volunteer Coordinator will support the Volunteer Manager in the development and delivery of Rainbow Trust’s volunteer programme.

The post holder will be the first point of contact for volunteering enquiries and will be involved in all aspects of the volunteer programme including recruitment. Induction, management, engagement and retention.

This is an excellent opportunity to maintain a breadth of volunteer coordinator experience with increased responsibility.

What we’re looking for:

Conscientious and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively.

A helpful and supportive team member – who can work collaboratively with others.

A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

Confident use of MSOffice – you have strong attention to detail, are comfortable working with data, and produce high quality work.

Ability to develop and maintain harmonious relationships – you have the ability to inspire and provide advice and support to all volunteers

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Join us as a Clinical Services Matron, helping shape a team to achieve one collaborative goal; Empowering Choice, Transforming Lives

This role is being advertised as a Clinical Lead however the successful applicant will be employed as a Clinical Services Matron.

⌚ Hours: Full time, 37.5 hours per week with core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

Lead our Clinical Team and Be the Driving Force Behind Our Mission!

Reporting directly to the Regional General Manager (RGM), you'll be the driving force behind a new established clinical team, leading and inspiring them to increase their skills and knowledge. Your leadership will ensure that our clinical goals not only align with our vision but also focus on safety, exceptional client experiences, and sustainability. Expect some travel during the training period as you play a key role in seamlessly coordinating our services.

Be the Gold Standard in Clinical Excellence: Inspire, Improve, and Collaborate for Outstanding Client Care!

You'll be the champion of continuous improvement, inspiring your team to deliver outstanding client care. By setting the highest standards in clinical practice, you'll be the gold standard everyone aspires to. Your collaboration will help forge strong partnerships with our Operational and Clinical departments, crucial for our success. If you've got experience in clinical management and leadership, know how to motivate a team to deliver outstanding client care, and hold a valid Nursing and Midwifery PIN, we want you on our team!

Support in Our Regional Expansion: Lead the Setup of New Sites and Build Our Future Team!

During the first 6-12 months, you'll be instrumental in setting up new sites across the region, including:

• Assisting the RGM with strategic planning and executing new site launches
• Working closely with cross-functional teams to ensure smooth integration of operations, technology, and personnel
• Leading recruitment, induction, and training for a full-service delivery team

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

What’s in it for you?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Take advantage of Free Parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

For over 150 years VSA has supported people during times of need throughout their lives, to fulfil their physical or learning potential, improve their wellbeing or help them gain access to advice and opportunity. They help the people they support feel safe and secure in a place they call home.

Through nursery primary and secondary education into adult life. Their work spans supporting people with learning support needs, mental health and the additive effects of ageing: supporting independence and supporting families and carers.

This brand-new role is for a special individual with vision and imagination as well as proven practical expertise across marketing and income generation, business development and innovation.

Please see AWS Executive for further info/job pack.

Desirable criteria:

• Experience in a similar role at a senior level.
• Understanding diverse income streams.
• A track record in successfully delivering a Business / Income Strategy.
• Previous line management experience.

It is also an advantage if you have previously worked within / have experience in, Legacies, Major Gift / Philanthropy Fundraising and / or cultivating Corporate / Individual Supporters.

• This post is Hybrid and would require work in Aberdeen (City Centre) at least 2 Days per week.
• Relocation expenses will be reimbursed for a relocation to Aberdeen / Surrounding Area. 

Are you an accomplished Fundraiser, looking for a flexible, part-time hybrid role? Would you be exited to fundraise without a high-pressured environment? We want you to take charge of this dynamic and varied job opportunity, joining a successful, supportive teamwhere there is real fulfillment and opportunity to springboard your career. 

If you are a team-player, able to work remotely, have experience in fundraising at all levels including grant bid writing and prospect development, have creative ideas and a real huger to raise money for a great cause, this could be the job for you. 

We are a small, fast-growing local charity supporting families with disabled children, based in Berkshire. We have great contacts locally and a high profile in our community.

The role is circa 16 hours a week, with a salary range of £38K - £42K (FTE) pro rata and dependent on experience. 30 days annual leave (pro rata), flexible working hours and pension.

ORGANISATIONAL INFORMATION

We are a multi award-winning charity supporting disabled children and their families in Wokingham, Berkshire. Our mission is to improve the lives of disabled children, young adults and their families in our area. We achieve this by providing accessible play activities in our purpose-designed community centre as well as providing parent/carer support and offering a service to young, disabled adults, sourcing life-fulfilling opportunities for them in whatever form that may take. Our work is underpinned by core values of integrity, enthusiasm, inclusion and team-work.

PURPOSE OF THE JOB

This is an exciting opportunity to join our small and friendly team and take on responsibility for raising much-needed funds to enable our service to continue to thrive. The organisation is not high-cost, the target being £130,000 a year, much of which is sourced through the hiring of our space to other groups working with disabled children. As Head of Fundraising, you will report to the charity’s CEO as well as working closely with our Head of PR and Centre Manager. This is a diverse and rewarding role where you will be able to see the direct impact of your work and the families you are helping. You will also be able to develop the charity’s overall fundraising strategy and will play a crucial role in the future of this important organisation, described by many of its users as a life line.

BENEFITS:

· generous annual leave allowance of 30 days p.a.

· bank holidays

· employer pension contribution.

For the full job description and person specification, please see the attached document below

Spitfire Advice & Support Services Ltd is one of the foremost advice and advocacy community organisations in Birmingham and we are currently looking for an extraordinary person to join our organisation. 

We are seeking to appoint a Money Advice Case Worker with extensive experience of welfare benefits, debt advice and the relief of poverty.  Holding an IMA (Institute of Money Advisers’) qualification or recent GGDA (Giving Good Debt Advice) training will be essential.

We need to appoint someone who will understand and work with the clients who access our services, who are often vulnerable with multiple and complex needs and who will also work well as part of the team.  Based in Castle Vale our clients are from the Castle Vale Ward and the North East of Birmingham with some clients coming from the wider Birmingham area.  We are embedded in the local community and are passionate about improving the lives of the families, young and older people who reach to us for support.  We work hard to remove barriers, reduce isocial solation and increase financial inclusion for all our clients.

The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.  

Key Job purpose/Core Duties:

a) The delivery to AQS standard of the core Money Advice (benefit and debt casework) Service. This may be via telephone, MS Teams, email or face to face.

b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.

c) Taking client instructions; this may include, but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.

d) Ensuring income maximisation through the take up of appropriate welfare benefits.

e) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.

f) Working to targets to ensure that we meet all our contractual obligations.

g) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice.

h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.

i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.

j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.

k) Ensuring that all confidential information is handled in line with the company’s Confidentiality Policy and GDPR Policy.

l) Carrying out other tasks as requested by the Head of Advice Service in support of the delivery of the project.

m) The implementation and maintenance of systems and procedures as required by your role.

n) Assist clients with related problems where they form an integral part of their case and refer to external agencies as appropriate.

Brief Summary of offer:

Tenure: We are offering a full time 2-year fixed term contract.

Hybrid Working: 35-hour week 3 days working from home / 2 days office based.

Annual Leave: 35 days (27 company days + 8 statutory Bank Holiday days per annum