Head Of Service Delivery Jobs

The Head of Governance  and Compliance is looking for a full-time Governance Coordinator to support the Governance Team at KCLSU. 

The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy.  This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our External Speaker processes for our student activity groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.

The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting

Governance Coordinator (Visiting Speakers) Role

The requirements and responsibilities of this role are central to understanding what is expected and these can be found in the role profile.  To be performing well in this area, you must be fulfilling the overall purpose of the role and visibly demonstrating the main accountabilities of the job.  This does not always mean that you are expected to fulfil every single responsibility, and you will agree priorities with your manager within the scope of your role profile.  You should make sure that you and your manager are broadly happy that your role profile is up to date

The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy.  This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our Visiting Speaker processes for our Student Activity Groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.

The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting. 

Core Tasks:

Visiting Speakers Responsibility:

Our Governance Coordinator is the key point of contact for all External Speaker bookings by KCLSU student societies and activity groups. 

Responsibilities include:

• Complete initial checks, and any required risk assessments, for all external speaker bookings, against the trigger criteria within the policy.
• Coordinate mitigations such as chairing training for events that are high risk.
• Liaise with Kings to enable student groups with external speakers to book rooms for events.
• Organise meetings with student groups to improve awareness, knowledge and understanding of how the KCLSU works to support freedom of speech at King’s.
• Work with the Head of Governance and Compliance on issues arising from External Speaker events or risk assessments. 
• Support reviews and provide data for the Trustee Board or Sub-Committees as required.
• Maintain and continue the development of automated recording processes to record, track and analyse trends for visiting speakers.
• Support the Head of Governance and Compliance in developing and delivering student group training and inductions for trustees and staff as required.
• Coordinate the work of the Governance Assistant in liaising with students and societies regarding arrangements for low to medium risk events, where no referrals need to be made for a full, joint risk assessment with King’s.
• Support the joint KCLSU and King’s College London freedom of speech initiatives through the work of the Freedom of Speech Advisory Group (FESAG) (Operations Group), agenda setting and servicing meetings

The post-holders shall also:

• Assist with the planning and scheduling of governance and policy related agenda items for the annual cycle of Board and Sub-Committee meetings;
• Support the governance-related policy review process, including developing new or updated policies, and their effective implementation;
• Provide support for the effective communication of Board and Sub-Committee information (non-confidential) to staff and student community to meet the requirements of the Articles;
• Jointly service with the Head of Governance and Compliance taking minutes for meetings for Board, Sub-committees and other governance events;
• Take meeting notes for the Head of Governance and Compliance’s project meetings as required;
•  Assist with the updating of annual policy and governance documents ready for incoming Officer and Student Trustee training;
•  Ensure the policy and governance sections of the KCLSU website are kept up to date with new policies and procedures.
• Service the  Health, Safety, and Wellbeing Committee.

A successful candidate must have:

• Experience of working in a busy administration role and ability to manage time effectively.
• Experience of working in a busy office environment with varying demands and deadlines.
• Experience of organising meetings and taking minutes during meetings. 
• Experience of building effective working relationships and communicating effectively with a wide variety of audiences.
• Experience of organising time and resources effectively and prioritising workload. 
• Experience of producing reports and presentations.
• Experience of writing policies, procedure and guidance.
• Experience of following procedures and maintaining accurate records for reporting purposes.
• Experience of training others (internal audiences) on aspects of the role for induction and knowledge sharing purposes.
• Experience of working in incident management/health and safety would be beneficial.

For further details and Person Specification, please review our Job Pack below.

Benefits of Working for KCLSU:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
• Discounts and Venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility:

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.

Service Manager – Jobs, Education and Training (JET) – Maternity Cover
We are looking for a dynamic, organised and proactive manager to join the Youth Work Team and support our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
We are looking for a candidate who is committed to delivering high quality services to homeless young people. The successful person will be responsible for delivering an innovative and youth-led JET and lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24.
You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service.

Please note, the post is a fixed term maternity cover contract for 9 months.
Closing date for applications: 9am, Monday 2nd September 2024
Interviews: Thursday 12th September 2024

The interview date is fixed and will not be changed. Please ensure you are available on this day when applying for this role.
 

Volunteer Coordinator

£25,000 + benefits (25 days annual leave, reward scheme and pension)

Leatherhead, Surrey

About the role:

We are looking to appoint a Volunteer Coordinator. This is a newly created role. The Volunteer Coordinator will support the Volunteer Manager in the development and delivery of Rainbow Trust’s volunteer programme.

The post holder will be the first point of contact for volunteering enquiries and will be involved in all aspects of the volunteer programme including recruitment. Induction, management, engagement and retention.

This is an excellent opportunity to maintain a breadth of volunteer coordinator experience with increased responsibility.

What we’re looking for:

Conscientious and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively.

A helpful and supportive team member – who can work collaboratively with others.

A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

Confident use of MSOffice – you have strong attention to detail, are comfortable working with data, and produce high quality work.

Ability to develop and maintain harmonious relationships – you have the ability to inspire and provide advice and support to all volunteers

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The Prince’s Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal!  You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

 What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Join us as a Clinical Services Matron, helping shape a team to achieve one collaborative goal; Empowering Choice, Transforming Lives

This role is being advertised as a Clinical Lead however the successful applicant will be employed as a Clinical Services Matron.

⌚ Hours: Full time, 37.5 hours per week with core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

Lead our Clinical Team and Be the Driving Force Behind Our Mission!

Reporting directly to the Regional General Manager (RGM), you'll be the driving force behind a new established clinical team, leading and inspiring them to increase their skills and knowledge. Your leadership will ensure that our clinical goals not only align with our vision but also focus on safety, exceptional client experiences, and sustainability. Expect some travel during the training period as you play a key role in seamlessly coordinating our services.

Be the Gold Standard in Clinical Excellence: Inspire, Improve, and Collaborate for Outstanding Client Care!

You'll be the champion of continuous improvement, inspiring your team to deliver outstanding client care. By setting the highest standards in clinical practice, you'll be the gold standard everyone aspires to. Your collaboration will help forge strong partnerships with our Operational and Clinical departments, crucial for our success. If you've got experience in clinical management and leadership, know how to motivate a team to deliver outstanding client care, and hold a valid Nursing and Midwifery PIN, we want you on our team!

Support in Our Regional Expansion: Lead the Setup of New Sites and Build Our Future Team!

During the first 6-12 months, you'll be instrumental in setting up new sites across the region, including:

• Assisting the RGM with strategic planning and executing new site launches
• Working closely with cross-functional teams to ensure smooth integration of operations, technology, and personnel
• Leading recruitment, induction, and training for a full-service delivery team

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

What’s in it for you?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Take advantage of Free Parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Spitfire Advice & Support Services Ltd is one of the foremost advice and advocacy community organisations in Birmingham and we are currently looking for an extraordinary person to join our organisation. 

We are seeking to appoint a Money Advice Case Worker with extensive experience of welfare benefits, debt advice and the relief of poverty.  Holding an IMA (Institute of Money Advisers’) qualification or recent GGDA (Giving Good Debt Advice) training will be essential.

We need to appoint someone who will understand and work with the clients who access our services, who are often vulnerable with multiple and complex needs and who will also work well as part of the team.  Based in Castle Vale our clients are from the Castle Vale Ward and the North East of Birmingham with some clients coming from the wider Birmingham area.  We are embedded in the local community and are passionate about improving the lives of the families, young and older people who reach to us for support.  We work hard to remove barriers, reduce isocial solation and increase financial inclusion for all our clients.

The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.  

Key Job purpose/Core Duties:

a) The delivery to AQS standard of the core Money Advice (benefit and debt casework) Service. This may be via telephone, MS Teams, email or face to face.

b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.

c) Taking client instructions; this may include, but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.

d) Ensuring income maximisation through the take up of appropriate welfare benefits.

e) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.

f) Working to targets to ensure that we meet all our contractual obligations.

g) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice.

h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.

i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.

j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.

k) Ensuring that all confidential information is handled in line with the company’s Confidentiality Policy and GDPR Policy.

l) Carrying out other tasks as requested by the Head of Advice Service in support of the delivery of the project.

m) The implementation and maintenance of systems and procedures as required by your role.

n) Assist clients with related problems where they form an integral part of their case and refer to external agencies as appropriate.

Brief Summary of offer:

Tenure: We are offering a full time 2-year fixed term contract.

Hybrid Working: 35-hour week 3 days working from home / 2 days office based.

Annual Leave: 35 days (27 company days + 8 statutory Bank Holiday days per annum

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 10th of September. Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day. 

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen! 

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

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Gadewch i ni wneud pob dydd yn gyfle i greu dyfodol mwy disglair i'n cenhedlaeth nesaf!

Hoffech chi fod yn rhan o'r tîm mwyaf cŵl yng Nghaerdydd, gan gydweithio gyda'n tîm Allgymorth a Marchnata anhygoel a'n tîm gwasanaeth cwsmeriaid cyfeillgar yma yn The Prince's Trust? Gyda'n gilydd, byddwn yn sicrhau bod ein pobl ifanc yn dod atom ac yn cymryd rhan yn ein rhaglenni'n ddiogel a gyda steil.

Cymerwch olwg fanwl i ddarganfod unrhyw rwystrau sy'n sefyll yn eu ffordd, gan helpu i gael gwared ar y rhwystrau hynny i'w galluogi i ddisgleirio a'u gyrru ar eu taith tuag at ganlyniadau anhygoel. Yn gyfrifol am grŵp o bobl ifanc, am gefnogaeth ac arweiniad

unigol neu eu cyfeirio'n garedig i'r cyfeiriad cywir. Byddwch allan yn y gymuned yn cymryd rhan mewn digwyddiadau allgymorth a datblygu partneriaeth. Byddwch ar genhadaeth i gynorthwyo gyda threuliau teithio a dod o hyd i ffyrdd clyfar o drin eu hymrwymiadau eraill. Byddwch yn hyrwyddo eu hanghenion cefnogaeth a dysgu gyda chyflogwyr, a chi fydd y cyswllt eithaf, gan weithio ochr yn ochr â phartneriaid fel y ganolfan waith i sicrhau nad oes unrhyw beth yn rhwystro eu llwyddiant!

Byddwch hefyd yn arwain y ffordd i'n partneriaid cyflenwi a'n darparwyr gwasanaethau gan ein bod am iddynt ddarparu'r profiad a'r canlyniadau gorau i'n pobl ifanc. Torchwch eich llewys a chyflwynwch sesiynau cyflogadwyedd yn uniongyrchol i'n pobl ifanc anhygoel. Byddwch hefyd yn helpu ein Partneriaid Cyflenwi a'n gwirfoddolwyr i wneud yr un peth, yn bersonol ac yn rhithwir trwy ein timau MS dibynadwy. Pan fyddwn yn gwneud pethau wyneb yn wyneb, bydd angen i chi fod yno yn bersonol i helpu gyda darparu rhaglen neu ymweliadau rhaglen i sicrhau bod popeth yn rhedeg mor esmwyth â phosibl.

Ac os nad yw hynny'n ddigon i'ch cadw'n brysur, byddwch hefyd yn cadw cofnodion manwl o wybodaeth a data ar ein pobl ifanc, ein gwirfoddolwyr a'n partneriaid. Mae'n ymwneud â sicrhau bod pob cam o'u taith yn cael ei adlewyrchu'n gywir yn ein systemau fel ei fod yn cydymffurfio â'n contractau cyllido. 

 Rydym yn eiriolwr enfawr dros Gydraddoldeb, Amrywiaeth a Chynhwysiant felly byddai'n anhygoel pe gallech fod ar flaen y gad wrth greu amgylchedd lle mae pawb yn teimlo eu bod yn cael eu gweld, trwy weithredu cynllun gweithredu lleol sy'n cefnogi ein nodau Cydraddoldeb, Amrywiaeth a Chynhwysiant.

Gadewch i ni wneud newid cadarnhaol i ddigwydd!

 Byddwch yn barod am unrhyw beth a phopeth. Ochr yn ochr â'r holl gyfrifoldebau gwych hyn, efallai y byddwch yn gorfod gwisgo hetiau gwahanol, gallai hyn hyd yn oed gynnwys dirprwyo pan fydd yr angen yn codi. 
 Ymunwch â Thîm y Prince’s Trust a gadewch i ni wneud i hud ddigwydd!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Core IDVA

Salary: £26,000 - £32,000 depending on experience

Location: Brent Civic Centre, Wembley Police Station and Hammersmith Head Office

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager.

To be successful as the Core IDVA you will need the below experience and skills:

To be successful as a Core IDVA, you’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

· Closing Date for Applications: 23rd September 2024

· Interviews are taking place on: Week beginning 30th September 2024

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Green Estate is a community interest company whose purpose is to grow green and resilient urban places for people and nature to thrive. We are one of the first 15 organisations who the King selected for the prestigious King’s Award for Enterprise in Sustainable Development. Our 2030 goal is to become a national urban resilience demonstrator.

This is a new and pivotal leadership role at The Green Estate at an exciting time of change. With a new CEO, Leadership Team, Board and Strategy in place we are seeking an experienced professional fundraiser to develop and deliver our first fundraising and investment strategy to help us achieve our mission and 2030 goal!

This will involve delivering ambitious fundraising targets from a range of sources including grants, donations, corporate and philanthropic fundraising and investment. The postholder will need to ‘hold the pen’ and produce high quality funding applications and investment proposals.

The postholder will provide leadership and business development support for expert and talented service managers and work with the rest of the Leadership team to grow the income, impact and influence of The Green Estate.

The postholder will need to be commercially minded, have an excellent track record and expertise in fundraising from multiple sources and have a commitment to our mission and values.

This role will require significant fundraising experience across multiple income streams, combined with leadership qualities and a track record of delivering ambitious fundraising targets and business growth.

In return we can offer you a friendly and supportive working environment within a unique and diverse organisation. We are a growing business with a professional and focused team who are highly supportive of ongoing training and development.

The standard working hours for The Green Estate CIC is 08:00 – 16:00 fully on site but there are opportunities for flexible and hybrid working arrangements. This role cannot be fully remote, due to the requirement to support on-site activities and meet with stakeholders.

Closing date: 12.00pm Friday 20th September 2024

Interviews will take place week commencing 30th September 2024

An information pack has been prepared providing further details about our organisation, its vision for the future and the full job description and person specification for the role.  This is available on our website.

To apply please complete the application form on our website and send it to our recruitment account.

You can also use these contact details to request a confidential conversation with the Head of People Services about the organisation and the role.

We reserve the right to close this vacancy early, should we meet suitably qualified candidates.  Please do not delay in applying.

Job Summary

This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.

PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.

PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Working with people with learning disabilities, or a similar client group
• Experience of training, education, or employment support delivery
• Experience of job coaching or supporting work placements
• Understanding of and commitment to a person-centred approach
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
• Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations

What We Offer:

· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.

You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: September 13th 2024

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

About Kinship:

 Kinship is a charity committed to supporting families with kinship care arrangements. They provide vital support to families across the UK, ensuring that children in kinship care receive the love, stability, and opportunities they deserve. As they continue to grow, they are looking for a dedicated Research Manager to join their team and support their mission.

Purpose of Role:

Join us in a new and impactful role where you’ll significantly contribute to our expanding research program. At Kinship, the leading provider of services for kinship carers in England and Wales, you’ll collaborate with internal teams and research partners like the University of Oxford and Lancaster University. Your work will span all research stages, from design to impact, directly influencing our services, policy, and practice. Your research will make a tangible difference, supporting over 12,000 kinship carers and building a robust evidence base for kinship family support.

Key Responsibilities:

In this impactful role, you'll contribute to shaping and executing Kinship's research strategy. Key duties include:

- Leading research design, data analysis, and reporting.

- Conducting desk research, surveys, and focus groups.

- Collaborating with the Head of Policy and Public Affairs on the annual kinship carers survey.

- Analysing Salesforce CRM data to inform policy and service development.

- Managing research projects with external partners, ensuring high-quality outcomes.

- Supporting kinship carers' participation in research.

- Presenting findings and maintaining an up-to-date online research bank.

This role is critical in generating insights that directly impact kinship care services and policy development.

Skills & Experience Required:

- Proven expertise in applying qualitative and quantitative research methodologies across diverse projects.

- Strong experience in planning, commissioning, and managing research projects, ensuring timely and budget-conscious delivery.

- Track record of delivering impactful research in a relevant field.

- Exceptional written communication skills, adaptable to various audiences, including kinship carers.

- High-level data analysis and presentation skills, with a focus on strategic thinking and influence.

- Proficiency in CRM systems (preferably Salesforce) and strong financial literacy for managing research budgets.

- A collaborative, self-starting attitude, committed to meaningful participation and the values of equity, diversity, and inclusion.

Candidate Profile:

We are seeking a confident and strategic individual with the ability to build and maintain positive, productive relationships both internally and externally. Financial literacy and experience in managing research budgets are essential. The ideal candidate is a self-starter, capable of taking initiative and driving projects forward.

Desirable Experience and Knowledge:

- Postgraduate-level training in research methods.

- Experience with peer researchers and fundraising for research.

- Understanding of children's social care.

- Lived experience of kinship care.

Attributes:

- Flexibility to travel across England and Wales.

- Commitment to equity, diversity, and inclusion.

- Enthusiastic team player with strong problem-solving skills.

- Excellent written and spoken English.

- Permission to work in the UK.

-Dedication to the values and objectives of Kinship is essential.

Compensation & Benefits:

- Competitive salary

- Full Time/Perm Position

- Hybrid Working (3 Days in Office in Vauxhall, London)

- Pension scheme

-- 30 days of holiday per year, plus bank holidays

- Opportunities for personal and professional development

- A supportive and collaborative working environment

If you're passionate about making a difference to the lives of families in kinship care and have the skills and experience we're looking for, we'd love to hear from you. To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role by Wednesday 4th September 2024.

We look forward to welcoming you to the Kinship family!

Kinship is an equal opportunities employer committed to promoting a positive and inclusive working environment.

Salary: £23,400 - £25,192 pa depending on experience, pro rata

Contract: Permanent

Hours: Part Time, 0.5 full time equivalent (18.75 hours a week spread over at least 3 days)

Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury

Closing date: Monday 9th September 2024

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

MAIN DUTIES AND RESPONSIBILITIES

Admin Tasks

• Process incoming referrals to our services
• Liaise with referrers and team members as required and respond to queries efficiently
• Coordinate participants and materials for survivor group programmes and team training sessions
• Coordinate the rota for One Stop Shop drop-ins
• Respond to enquiries received via our phone or admin email account
• Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
• Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
• Input information to spreadsheets and our case management system
• Develop our administrative processes to improve effectiveness
• Work with and provide support to the wider team as required

General

• Uphold the core values of the Rising Sun and work towards our vision.
• Work professionally and to a high standard
• Demonstrate a personal commitment to continued professional development
• Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse
• Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

Experience

• Experience in an administrative role
• Experience working across different teams (D)
• Experience coordinating events/activities (D)
• Experience of working for a charity or not for profit organisation (D)
• Experience of supporting or providing advice to survivors of domestic abuse (D)

Knowledge and Skills

• Excellent planning and organisation skills with the ability to prioritise
• Confident using MS Office including Word, Excel and PowerPoint
• Excellent communication skills, both written and verbal
• Effective team working skills
• Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
• Confident using On Track, our case management system (D)

Personal Qualities

• Passionate about the aim and values of the Rising Sun
• Self-motivated and pro-active
• Solution focused and creative in approaching new challenges
• Committed to equal opportunities, safeguarding and maintaining confidentiality
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

How to apply

Please download the job pack from our website and complete the application form at the end of the document. Send us your application by 9th September 2024.

We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.