Head Of Service Delivery Jobs

Health Partnerships Manager

Permanent

Salary: £38,000 - £40,000 per annum, depending on experience, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and either Wednesday or Thursday.

Closing date: 5pm, 18th September 2024

First interviews online: 30th September or 1st October 2024

Second interviews in-person (if needed): 8th October 2024

An exciting opportunity for a Health Partnerships Manager has arisen at World Cancer Research Fund. 

World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed choices to reduce their cancer risk.

We are seeking a Health Partnerships Manager to play a key role delivering on our strategy to support health professionals, with responsibility for developing partnerships and marketing campaigns which progress this work and widen its reach. The role also line manages the Health Information Officer and supports the development and marketing of our cancer prevention information and support for the general public.

The successful candidate will have extensive experience of clinical/public health stakeholder engagement at all levels and of developing successful partnerships with other organisations. An in-depth understanding of the UK health sector and the educational landscape for health professionals is essential.

They will have a proven track record of developing marketing campaigns for health professional and consumer audiences, collaborating with creative specialists and deploying and optimising a range of cost effective marketing methods. Their understanding of good practice in developing evidence-based health information will enable them to support accurate and engaging communication across digital and print.

They will be skilled in communicating verbally and in writing and use their interpersonal skills to build and maintain fruitful working relationships internally and externally. They will be a strong project manager, deadline and results focused, with the drive to reach new audiences with our important messages and support. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Are you driven to campaign for better access to vital support and services? Are you passionate about advocating for those who need their voices heard? We are looking for a dedicated Senior Campaigns Officer to join our team and drive positive change for the MND Community.

Working closely with our National Campaigns Manager and Public Affairs Manager to plan, develop, and deliver impactful campaigns that improve access to essential support and services for people living with and affected Motor Neurone Disease (MND). You will collaborate with colleagues in the Services and Partnerships and Policy and Campaigns teams to identify challenges and failures in local services, turning these insights into powerful integrated local campaigns that bring about meaningful change.

Working with volunteers is a crucial aspect of this role. Engaging with both online and offline volunteers, you will provide them with the tools and support they need to amplify our campaigns. By creating compelling campaign assets, such as emails, toolkits, and reports, you will help to ensure our message reaches a wide audience.

You will represent the Association in collaborations with external stakeholders, including coalitions, to further our campaigning goals. Your efforts will contribute directly to the planning, execution, and evaluation of campaigns and events across England, Wales, and Northern Ireland, ensuring we meet our objectives, deliver against targets, and make a tangible impact.

Additionally, you will support the Policy & Campaigns Assistant in managing correspondence and enquiries, ensuring people living with and affected by MND are not only heard but are actively involved in shaping and delivering our campaigns. By working closely with colleagues across the Association, you will help to increase our profile, reach, and engagement, ensuring that our campaigns are as effective and far-reaching as possible.

Hybrid Working Expectations: 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

What are we looking for?

Experience in developing, planning, and delivering effective campaign strategies that drive real change. Your experience will include creating compelling campaign materials and engaging a range of campaigning actions.

Experience of managing or working with volunteers in a campaign setting (or equivalent volunteering experience) is essential.

You will have excellent communication skills, and be confident in presenting ideas clearly.

You must be proficient in Microsoft Office, and flexible in your working hours, including evenings and weekends. Regular travel within the UK will also be required, with occasional overnight stays.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

This is a permanent opportunity to join our Finance Team as an Accountant, working within a team of 4 Accountants, based in our Head Office, Birmingham.

As a Finance Team we are committed to working collaboratively and are looking for someone with great communication skills and who is a team player. 

Reporting into the Finance Business Support Manager, you will provide support to the 4 Finance Business Partners in delivering accurate and insightful financial reporting and planning for the Fund. Alongside this, you will provide support to colleagues to ensure there is cover across all processes in the Finance Team. The Fund pride themselves on developing individuals, this role allows for an Accountant or Finance Assistant who is part qualified and growing to be supported with the next step in their career. 

Responsibilities will include (but not be limited to):

• Support the delivery of timely, accurate and insightful financial reporting
• Support the key monthly reporting deliverables ensuring grants, salary, operating cost and headcount transactions are posted and recorded accurately in the Management Accounts
• Undertaking financial system reconciliations 
• Support the quarterly forecasting and the annual budget reporting
• Support the statutory year end reporting
• Review and improve current processes and reporting
• Support the Finance Business Partners to drive efficiencies and contribute to the strategic direction of the Fund 

The ideal candidate should have experience working within a finance department and have an enquiring mind and demonstrate good attention to detail, along with strong analytical and communication skills. The role takes a hybrid approach to working with at least 1 day per week in the Birmingham office. A study package is available.

Interview Date: Wednesday 11th   September (afternoon) and 12th & 13th September (all day), online competency based questions (60 minutes max)

Location: Birmingham, 1 day per week in the Birmingham office. We have a hybrid flexible approach to working and work pattern will be agreed with the successful candidate.

On application, please align your supporting statement to the criteria below

Essential criteria

• A minimum of three years working in a finance or other relevant role.
• Part qualified and looking to actively progress towards a suitable accounting qualification.
• Ability to work to tight deadlines and organise and prioritise workload.
• Ability to perform tasks with accuracy and good attention to detail
  for producing written and numerical information.
• Proficient in the use of Microsoft Excel to manipulate, interpret, analyse and report on large volumes of data

Desirable criteria

• Strong communication skills.
• Ability to work effectively as part of a team and on own initiative.
• Proactive approach to identifying and implementing improvements. 

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Corporate Partnerships Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 12pm (midday) on Sunday 1 September 2024

About the role:

The British Museum's Advancement department is responsible for securing funds for the Museum from across a menu of different fundraising activities. The Corporate Partnerships team is responsible for developing and maintaining mutually beneficial relationships with sponsors, and members in the corporate sector.

A key aspect of the role is to support the Head of Corporate Partnerships with the management of existing relationships with corporate supporters. You will inherit a portfolio of current supporters wherein they are expected to plan, initiate and deliver activities to manage, maintain and grow relationships.

Additionally, the role requires a large focus on business development with opportunity to increase team revenue from new corporate sponsors, partners and members. The Corporate Partnerships Officer will liaise across various departments within the Museum to develop proposals, marketing materials, reports, monthly network news, and a variety of other team resources.

Key areas of responsibility:

Income Generation

• To be responsible for the day to day management and renewal of an agreed upon number of corporate sponsors, partners and members on an annual basis, recognising opportunities to increase revenue to sponsorship level when available.
• To recruit an agreed upon number of new corporate sponsors, partners and members on an annual basis (securing multi-year agreements whenever possible).
• To play an active role in development of new business pitches (with the support of either the Manager Corporate Relations or Head of Corporate Relations).

Account Management

• Maintaining regular communications with corporate supporters in the assigned portfolio and cultivating the relationships for future giving.
• Ensuring the efficient and complete delivery of benefits in consultation with the Events team.
• Identifying and encouraging senior relationships across both organisations.
• Ensuring Raiser's Edge fundraising database is updated and holds accurate information for each relationship in the portfolio.

Administration

• Liaise with Museum stakeholders to supply accurate information for use in sponsorship/funding proposals for current and/or prospective corporate supporters (i.e. become a subject matter expert for the Corporate Relations team in certain agreed upon funding areas of interest).
• Responsible for new business research, identifying and approaching suitable prospects, as well as coordinating response to specific interested prospects.

About you:

• Educated to degree level or equivalent.
• IT proficient as well as experience using databases.
• Keen understanding of fundraising practices and principles alongside project management experience.
• High level of organisation, attention to detail and administrative skills and able to work to tight deadlines across multiple departments.
• Confident, diplomatic, persuasive and professional, able to stay motivated and willing to work outside of normal office hours.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Function: Marketing and Communications

Location: Head Office - Sully (Hybrid Working)

Salary: Up to £37,083 per annum (depending on experience)

Contract type: Fixed term

Contract length: Maternity Cover (10 months)

Contract hours: Full time

Weekly hours: Monday to Friday

Closing Date: 08/09/2024

We have a great opportunity for an experienced Senior Communications and Content Executive covering Maternity Leave until 31st August 2025.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

About the role: 

As the Senior Communications and Content Executive covering maternity leave you would be responsible for writing and creating engaging communications and marketing content for the Charity's internal and external audiences.. 

You would be responsible for delivering the email marketing and communications strategy, creating engaging supporter communications and delivering the charity’s internal communications strategy. The ideal candidate would have experience of writing content for different audiences and/or platforms, and proven experience of copywriting within brand guidelines. Exceptional attention to detail, excellent organisational skills, strong communication and copywriting skills are prerequisites, as would be competent use of layout and creative content apps. 

The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week, with flexibility to meet the needs of the Charity.

The benefits of working for Tŷ Hafan include: 

• Group Personal Pension Scheme with an employer contribution of 5%
• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
• Hybrid working and when onsite free secured parking.

Want to put the fun into FUNdraising? Dougie Mac is not just seeking a Senior Business and Events fundraiser – we are inviting a compassionate advocate to join our hospice mission.

Some of what you’ll do:

Forge Meaningful Partnerships: Collaborate with local businesses to show them the impact they can make by supporting Dougie Mac.

Host Engaging Events: You will plan and deliver business events that inspire generosity from our supporters including our Golf Day, Businesses Club and our prestigious Dougie Mac Ball.

Nurture Relationships: Cultivate long-term relationships with corporate sponsors. Express gratitude and keep them informed about the impact of their contributions.

Qualities we value:

Excellence: Striving for excellence in everything you do, with a strong attention to detail.

Networking: Connecting with people; you’re the one who turns a casual chat into a partnership opportunity.

Strategic Thinker: You see the big picture and know how to align fundraising with our hospice mission.

Great communicator: Whether a presentation or a one 2 one, you’re confident and compelling.

In return, what you’ll get:

Meaningful impact: Your work directly impacts children, young adults, adults and the families we support.

Supportive Team: You will be part of a bigger Income Generation Team with this job being responsible for around £250k income and growing. The Business and Events team work closely together with a focus on FUN! We are a team of 5 FT staff, regular volunteers and event volunteers of around 25 people. This includes an experienced Senior Business and Events Fundraiser taking the headcount for this job to 2.

Salary: £24k - £26k pa (FTE) depending on experience/ qualifications with a clear progression plan and opportunities for study. Part time and flexible working considered.

Variety: no 2 days are ever the same, once 1 event is complete it’s onto the next in this fast-paced job.

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

The NSPCC’s Professional Learning Services department delivers learning, transfers knowledge and provides advice and guidance to anyone working or volunteering with children and young people to enable them to keep children safe. We work together with individuals and organisations to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.

The Commercial Strategy Team is responsible for driving the Professional Learning Services 5-year growth strategy through data, insights and business development. It is a vital part of the department, owning both the data systems and insights which impact product development and delivery as well as leading on all marketing and business development activities.

As Data and Insights Manager not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your experience with a sector leading team.

Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

The NSPCC is seeking an Data and Insights Manager to join the Commercial Strategy Team within the Professional Learning Services department (PLS). The successful applicant will be experienced in developing data strategies, managing data teams  as well as have experience of presenting customer and market insights to influence commercial decision making.

This is a new role which provides the opportunity to lead a growing team and shape and develop how the PLS department uses customer and performance data to help us grow our income, shape our product offer and reach more professionals to keep children safe.

Candidates should have a keen eye for detail and be confident communicating data strategies and insights to their stakeholders, plus have a willingness and drive to want to create change for children.

The key aspects of this role are:

• Take responsibility for creating and implementing the PLS data strategy to move towards creation of a single customer view.

• Take responsibility for the delivery of the following areas for the department: data systems and processes, performance and customer data visualisation , market insights and reporting

• To lead, manage and develop the PLS Data and Insights team in line with corporate standards in order to  grow our capacity and ability to use customer and product data

• To provide accurate and timely customer and market data to inform our business development, marketing and product development strategies

• To help drive an audience-led culture to support decision making

• Supervise any  tech development or migration projects for the department as required

Key relationships - Internal

• Director of Professional Learning Services

• Head of Commercial Strategy (Line Manager)

• Data Systems Support Officer (Direct Report)

• Data Analyst (Customer Data and Audience Insights) (Direct Report)

• Head of Data and Analytics within the Technology and Data directorate

• Peers and colleagues within the Business Development and Sales Team

• Peers and colleagues within the Customer Services team

• Peers and colleagues within the Professional Learning Services Department

• Peers and colleagues within Knowledge and Information teams

• Peers and colleagues within the Technology and Data directorate

• All other Income Generation directorate teams

Key relationships - External

• Third party suppliers and pro-bono advisors

Main duties and responsibilities

• Take overall responsibility for developing and implementing the PLS data strategy to move towards creation of a single customer view, covering areas such as data systems, data visualisation tools and market insights

• Individually and/or through the team, to implement agreed strategies to maximise efficiency and effectiveness of data reporting and systems in line with PLS business plan and priorities.

• To recruit, train, develop and manage the PLS Data and Insights team  in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development.

• To work with the Marketing and Planning team to provide accurate data and insights to help inform our departmental annual marketing plan

• Take overall responsibility for all market insights, research and competitor analysis to inform our pricing strategy and product portfolios

• To be responsible for improving the data quality of the department, introducing audits and processes to achieve best practice

• To be accountable for accurately reporting on the corporate impact measures and Key Performance Indicators for the department in line with directorate and organisation wide requirements

• Support all users, including the Senior Leadership Team, with ad-hoc deep dive analysis & insight requests.

• Work with colleagues in the Tech directorate to support the implementation of any new data systems, processes and platforms as part of a wider tech project

• Take responsibility for integrating the PLS department into any cross directorate data projects

• Identifying opportunities through data-driven analysis to incorporate into sales and marketing activity that targets new and existing customers including opportunities to cross-sell across different NSPCC Learning products and services.

• To be accountable for the development of relationships with internal customers supported by the team, including pro-actively improving knowledge and understanding of internal customers and their role to support the NSPCC’s aims.

Responsibilities for all Staff within Income Generation and Professional Learning Services:

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter/customer or volunteer information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Highly developed experience analysing data (ideally customer and audience data) and delivering insights to inform commercial decision making

2. Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages

3. Experience of creating and delivering data strategies to improve business performance

4.  Experience in using data visualisation tools to create dashboards that improves efficiency and enables self-serve insight

5. Ability to build, manage and develop relationships within an organisation and externally and achieve objectives through these relationships.

6. The ability to plan, monitor and implement projects and initiatives, identifying conflicting demands and establishing clear priorities, and ensuring that own work and work of others is completed to a high standard.

7. Excellent presentation skills and ability to write reports both verbally and in writing

8.  Experience in using Microsoft based software packages, CRM systems, databases, Power BI and applications.

As a Governance Officer, you will provide high quality governance and operational support to the senior executive and Board and Committees as well as other stakeholders both across the Fund and externally.This opportunity is a 12 month fixed term contract.

The successful candidate will join our core Governance team of five, reporting to the Head of Governance and working closely with another officer and two senior officers. A team player you will take pride in your work and the work of the Governance team. 

Ideal candidates will have a good understanding of governance in the public or voluntary/charity sector and be able to quickly familiarise themselves with the Fund’s complex governance framework. 

You will be expected to use your judgement and knowledge to provide prompt and high-quality support, advice and feedback. 

You will also be confident in identifying, implementing, and maintaining governance processes and best practice, suggesting changes where needed. 

You will be able to develop and maintain a complex schedule of Fund-wide corporate meetings and providing seamless support to the senior leadership of the Fund.

Responsibilities:

• You will work strategically, scheduling meetings throughout the year, and managing complex diaries to ensure availability and smooth coordination.
• You will attend various meetings, taking accurate and comprehensive minutes, and ensure that all key decisions and actions are documented and communicated promptly.
• You will collect, format, and organise meeting papers for distribution to meeting participants. 
• You will maintain the organisation’s Declaration of Interest Register.
• You will manage the team’s inbox, handling queries from internal and external stakeholders in a timely and professional manner.
• You will work closely with a wider team of Governance Officers, Executive Assistants, and other colleagues to ensure seamless support across the governance function.
• You will be recognised across the Fund as a knowledgeable resource on governance matters, providing guidance and support as needed.
• You will be expected to manage your workload effectively, work without supervision, and deliver high-quality outputs under tight deadlines.

Ideal skills and experience:

• Experience working in governance, or a governance-related position. 
• Reliable, responsive, flexible and ability to maintain a high standard of professionalism in all interactions.
• You will have excellent communication skills to convey complex information clearly and concisely, both in writing and verbally.
• Experienced and skilled in writing quality meeting minutes, promptly after meetings and effectively. 
• You will be proactive and strong attention to detail
• You will be able to manage multiple priorities, handling complex schedules, and ensuring that all tasks are completed efficiently and on time.
• You will have the ability to work well in a team environment, collaborating effectively with colleagues to achieve common goals.

Interview Date: Week commencing 30th September (first stage), minute taking task and competency based interview, virtual

Location:  We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team is mainly based in London, therefore regular travel to our office in Kings Cross will be required. 

We also have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below

Essential criteria

• Demonstrate a good understanding of governance through prior experience in working in a similar role in the public or voluntary/charity sector.
• Have strong communication skills, verbal and written, and excellent minute writing skills.
• Have experience in supporting operational and logistical requirements in a busy team, with the ability to work across multiple workstreams, manage workload, whilst maintaining high attention to detail.
• Have an excellent knowledge of MS Office 365/excel and experience working with virtual software.

Desirable criteria

• Demonstrate an adaptable and resilient approach and the ability to think innovatively to solve problems.
• Knowledge of public sector governance and environment.
• Experience in working collaboratively within a team and supporting others.
• Understanding of project management.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.

The focus of this role is to provide administrative support to HES projects to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.

Pay and conditions

• The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
• The salary for the role will be £27,121 - £29,803.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To sort HES inbound post, ensuring items are passed to the correct team or staff member and coordinate HES outbound post requests, collating and printing information to send to households.
• To coordinate text messages to send to clients who would benefit from our advice services and speak to households by telephone and triage households to appropriate HES projects.
• To book home visits for advisors, keeping calendars up to date with appointments, cancellations and amendments. Accurately completing the home visits risk assessment when required.
• To coordinate events data and bookings across the team and supporting energy advisors with event preparation.
• To coordinate retrofit activity with funders and report back on outcomes and queries, managing 8+ retrofit staff diaries and keeping them up to date with appointments, cancellations and amendments.
• To record client details and follow HES team guidance documents to assess the help and support needed. Ensuring to update our client databases and other contact management systems accurately.
• Support the internal training programme, making sure evaluations are completed and booking inductions for new starters.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people at all levels verbally and in writing.
• Ability to work in a team and able to identify areas where their skills complement others.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seeking support where necessary.
• Highly organised at managing time and a busy workload.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is Wednesday 4 September by 5pm.

Interviews are expected to take place Tuesday 10 September, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Working 2 days per week in our London office.

Purpose of job:

Comic Relief is looking for a Learning and Development Officer to join Comic Relief’s People Team(HR) to help shape our learning and development offerings. As a newly created role, you will be crucial in driving employee development and performance by providing opportunities for continuous skill enhancement and ensuring access to the most relevant upskilling at the right time.

You will manage the learning and development programs/initiatives to support the professional and personal growth of our People. You will also run learning and development programmes/initiatives to support the professional and personal growth of our People. As part of the People Team you will help us meet our objective of building capacity, by working closely with the Head of People and Managers to ensure that learning/initiatives align with our organisation’s objectives and strategy. Additionally, you will promote equitable development across the organisation.

Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As a Learning and Development Officer, you'll play a vital role in making that vision a reality by helping us to equip and develop our People.

Key responsibilities:

Collaboration with Stakeholders

• Work alongside the Head of People, collaborating with key stakeholders to implement comprehensive learning programs and initiatives.
• Collaborate with the Head of People and HR Business Partner to create a learning needs analysis based on Performance Development Plans, job descriptions and directorate/team objectives.
• Ensure that diversity and inclusion principles are embedded in our organisational learning processes and practices
• Work closely with the Project Management Office to ensure all L&D initiatives are aligned with the business planning process.
• Develop cross-functional relationships and serve as a liaison between teams

Operational Support

• Provide support for cross-organisational learning and development to ensure all staff have equitable access to development opportunities.
• Empower staff and managers with the necessary information to create meaningful Performance Development Plans
• Coordinate and lead all learning and development matters, including supporting the design and delivery of training as needs and opportunities arise.
• Develop and manage the organisation’s skills and training matrix, making sure that all mandatory and service-level training needs are met and delivered on time.
• Act as a point of contact for L&D enquiries, including monitoring the Learning & Development Inbox and responding to emails in a timely manner
• Lead on L&D strategy development and implementation, from learning needs analysis, planning, supporting with managing budgets, risks, and resources, as well as stakeholder management.
• Seek new partnerships and manage external suppliers and consultants to facilitate training programmes.
• Utilise technology for training design and delivery, increasing the accessibility and cost-effectiveness of training programmes and individual ownership for learning.
• Research and deploy new learning and development practices, with a focus on e-learning and micro-learning.
• Research and administer potential apprenticeships/internships/work shadowing/ secondments opportunities etc.

Data Management and Reporting

• Review and ensure alignment of existing resources with organisational needs.
• Maintain accurate records of L&D activity and ensure compliance with General Data Protection Regulations.
• Implement assessment tools, surveys, and feedback mechanisms to gather participant input and measure training effectiveness.
• Analyse feedback to recommend improvements and develop new initiatives.
• Produce monthly and quarterly management information to measure progress and impacts of L&D activities.

Person specification

Essential criteria

• Demonstrable experience in delivering a variety of L&D tasks in a busy (ideally hybrid) environment, ensuring deadlines are met while maintaining quality and care.
• Familiar with L&D frameworks and adult learning theories
• Proven experience in collaboratively working with various internal and external departments to run an efficient and effective training and development process.
• Good attention to detail in carrying out tasks thoroughly and with accuracy, working with consistent high-quality and minimising mistakes
• Curious, critical thinker and skilled in problem-solving with the ability to address issues/conflict with tact and diplomacy.
• Skilled and adaptable communicator, comfortable with face-to-face, telephone and video communication with excellent written and verbal communication skills.
• Highly organised and methodical approach to work, able to manage competing priorities and a demanding and varied workload.
• Ability to work independently, with minimum supervision
• Skilled in conducting comprehensive organisational skills audits and adept at delivering effective solutions to drive improvements.
• Ability to handle sensitive and confidential information with discretion, in line with GDPR.

Desirable criteria

• CIPD qualified or studying towards a CIPD qualification/relevant L&D Qualification
• Coaching qualification or training
• Administering Apprenticeships
• Solution-focused approach
• Ability to use HR Systems, Intermediate Microsoft Word, Excel, PowerPoint & Outlook

Perks and benefits:

• Flexible working hours
• Work from home option
• Life Insurance
• Wellness programs
• Employee Assistance Programme
• Enhanced maternity and paternity leave
• Paid emergency leave
• Sabbatical Opportunities
• Professional development
• Mentoring/coaching
• Paid volunteer days
• Payroll giving
• Salary sacrifice
• Team social events
• Extracurricular clubs
• Cycle to work scheme
• Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:59pm, 2nd Sep 2024 BST

Interviews will provisionally take place in our London Offices on the 13/9/2024

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Are you a natural relationship builder with a passion for fundraising? Join STEM Learning’s dynamic team and play a pivotal role in securing vital support for STEM Learning and the ENTHUSE Charitable Trust. Help us reach ambitious targets and make a lasting impact on social mobility, diversity, and inclusion through STEM education.

Key Responsibilities:

• Lead stewardship of our growing funder network
• Engage creatively with existing and new funders
• Build and maintain a robust pipeline of prospects

Ideal Candidate:

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

• Proven fundraising experience with high-value partnerships
• Strong organisational skills and enthusiasm
• Excellent relationship-building and networking abilities

Be an outstanding advocate for STEM Learning and help us inspire the next generation. Apply now and be part of something extraordinary! 

About Us

STEM Learning is dedicated to improving young people’s lives through the power of STEM. We believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face.

Thanks to the support of our partners across government, charitable foundations and employers of all sectors and sizes, we support young people everywhere, and particularly those who need it most – including the schools and young people facing the greatest challenge.

Our Benefits

 This role offers a salary of between £29,000 to £34,000 dependent on experience and enables access to an excellent pension scheme with employer contributions of up to 15%, 30 days holiday plus bank holidays and a wide range of staff benefits.

To Apply

Please submit:

• Your up-to-date CV, including your full postal address, email and contact telephone number.
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and where you saw it advertised.
• Contact details of two referees, including your current/most recent employer (please note, references will not be approached without your permission).

To find out more about this exciting opportunity, please click Apply!

There is no closing date for this appointment; applications will be reviewed on an ongoing basis so early applications are recommended.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Hours: Full-time

Remuneration: £31,500 per annum

Duration: Permanent

Location: Manchester, UK (hybrid working available)

Can you provide excellent operational administration and coordination both in the UK and deployed internationally?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are recruiting internally for an Operations Coordinator who will provide support and administration to our humanitarian health operations, working closely with our operations managers, deploying and deputising as required as well as working on key aspects of grant management and proposal development.

Our Ideal candidate will combine excellent office administration experience with solid theoretical understanding and practical experience of the humanitarian sector.

You will have excellent interpersonal skills and be able to coordinate effectively with people from a range of culture, professional backgrounds, and perspectives.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an influential role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Operations Coordinator - August 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Friday 20th September 2024

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

At St Barnabas we have a long and proud history of delivering outstanding palliative and end of life care to the people of Lincolnshire.

Our reputation with the people we serve, and our stakeholder is justifiably excellent.

We have three new and exciting roles within the Fundraising & Lottery team to help us expand and grow our income generation portfolio to meet our ambitious Organisational wide and Income Generation Strategy for 2024-2029.

This provides a fantastic opportunity for you to join a dynamic and purpose-driven team at St Barnabas Hospice where we are committed to providing compassionate care to our community and are passionate about making a positive impact on the lives of those we care and support.

Read on and find out more….

Corporate Relationships Lead
37.5 hours per week
£29,802

Individual Giving Manager
37.5 hours per week
£35,494

Lottery and Promotions Lead
37.5 hours per week
£29,802