Head Of Programmes Jobs

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. 

The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.

The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.

Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.

What makes Goldsmiths unique?

Goldsmiths, University of London is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence. 

The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through donations or volunteering. Through our multi-channel regular giving campaigns, we seek donations via single gifts, monthly direct debits and legacy gifts.

About the Role

This role will work closely with the Head of Alumni Relations and Regular Giving to implement the individual giving and legacy fundraising programme that will increase funds raised to support education at Goldsmiths.

The postholder will responsible for the project management of and writing copy for individual giving and legacy fundraising campaigns, and donor stewardship communications, via email, web, social media, and/or direct mail. 

About the Candidate

You will be able to demonstrate an entrepreneurial approach to identifying new opportunities and developing ideas. You will also be able to demonstrate the ability to project manage fundraising campaigns and build personal relationships with alumni donors. You will be skilled in writing engaging fundraising copy for email, web and print. Ideally you will have experience of individual giving and/or legacy fundraising from the Higher Education or Not for Profit sector. However transferrable skills from exceptional candidates looking to move into the Higher Education sector are also welcomed.

Benefits

We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

Ivy Rock Partners is proud to be working with CILEX in recruiting a new Chief Financial Officer, which will suit any candidates looking for a predominantly remote/working from home model. ( also option of 4 days per week)

CILEX is the professional institute for specialist criminal, civil and family lawyers and for paralegals. With over 17,500 members we are the second largest professional body in England & Wales as well as being in many dimensions the most diverse of the legal professions.

CILEX earns its income from a combination of membership fees, qualification-based education, examination fees and income from training and other products and services to employers of legal professionals and higher and further education partners. In addition to its annual revenues of c.£11m the institute holds assets of c. £10m of which c. £7m is managed by Barclays Wealth. The finance directorate combines the finance, compliance, IT and HR functions.

Since 2018 CILEX has been following a radical strategic plan that aimed to transform the standing of the profession to cement its equivalence to solicitors that was granted in changes made in legal services legislation from 2007 – 2014 by:

• Working with government and regulators to remove the final legislative and regulatory barriers to genuine equivalence.

• Developing a new qualification and apprenticeship standards that deliver a product better aligned to market requirements.

• Expand the membership proposition.

• Grow the institute through a programme of acquisition and product development

• Changing the delegated regulatory arrangements that govern the profession

• Transform the operating model and supporting technology that delivers our products and services

As we near the end of this transformation programme we have been making significant changes to the leadership and organisation of the institute to both improve accountability and ownership of performance and to build a culture that empowers leaders to deliver against a clear set of strategic goals agreed by the Board.

We now look to appoint a Chief Financial Officer who will report to the Chief Executive with a very specific brief aimed at ensuring we can maximise the return from the very significant investments we have made in product and technology and the recent acquisition of the Institute of Paralegals.

Key Accountabilities:

• Enhancing the capability of the finance function to operate independently of direct supervision in the day-to-day execution of core activities, processes and reporting

• Ensuring that the supporting technology is fit for purpose and enables the minimum amount of ‘double handling’ or reprocessing in core finance processes

• Taking ownership of working capital and developing a programme of debt re[1]payment that strengthens our balance sheet and enables further investment in product and technology

• Ensuring that the IT department and the core systems it supports are fit for purpose and exploited to the maximum to deliver lowest cost technology support for products and services

• Maximising the return from our cash assets over the long-term

• Ensuring a successful annual audit and the preparation of the Annual Report & Accounts

• Ownership of the risk appetite, risk management process and internal audit

• Ownership of the annual plan and budget process and the reporting of performance to the executive and the Board.

Direct Reports:

• Head of Finance

• Head of IT

• Head of Compliance

• Head of HR

The CFO is a senior member of the Executive Team and attends Board and the finance and audit and risk committee. They have a dotted line reporting relationship with the Chairs of both these committees.

Personal Capabilities:

Essential:

• A strong commercial understanding and experience of being a finance leader in a commercial environment.

• Fully qualified status (ACCA, CIMA or equivalent)

• An appreciation of operating and reporting systems and how to exploit their full potential

• Collegiate, approachable and willing to get involved in order to get things done

• An effective team coach and leader, able to set standards and help teams embrace and achieve them

• Able to work with a remote team that gets together occasionally.

Desirable:

• Experience in professional services

• Experience integrating financial system

Application Timetable:

• Application Deadline: Tuesday 3rd December 2024
• Shortlisting: Friday 6th December 2024
• First Stage Interviews: Monday 9th and Tuesday 10th December 2024
• Final Stage Interviews: 16th and 17th December 2024

​For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential conversation.

Social Investment Business
Finance Analyst – Youth Investment Fund
£65,000
15 Month Fixed Term Contract
Full-time or 4-day part time option
Remote working

The Social Investment Business (SIB) is an organization dedicated to empowering charities and social enterprises across the UK by providing them with the financial and strategic support they need to thrive. A key aspect of their mission is to invest in initiatives that create lasting social impact, and one of their flagship programs, the Youth Investment Fund, exemplifies this commitment.

The Youth Investment Fund (YIF) is an initiative aimed at improving opportunities for young people, particularly those in underserved areas. By funding and supporting youth facilities and services, the YIF helps to create safe, inclusive spaces where young people can access the resources, mentorship, and activities they need to flourish. The program not only addresses immediate needs but also works towards building a stronger foundation for long-term personal and community development.

As the Finance Analyst you will be responsible for the following duties:

• To work closely with the Head of Internal Operations on the required grant drawdowns requests including attending quarterly meetings with government bodies.
• To do a cash reconciliation of grant funds on a weekly basis to the bank & on a monthly basis between the bank and salesforce.
• To liaise directly with government bodies on quarterly claims.
• To prepare periodic updated annual re-forecast on management fees working with CEO/Directors.
• To complete quarterly reconciliations and ensure accurate repayment is transacted from Grant Funding.
• To produce monthly management reporting
• To work closely with the leadership Team to support any contract extension work or benefit realisation work allocated
• Previous experience working with government funding bodies will be highly beneficial
• Previous experience of using Xero will be beneficial

This opportunity provides an excellent platform for a qualified accountant to build on their financial analytical skills, technical accounting skills and business partnering skills whilst playing a key role in organisation’s growth journey. The successful candidate will be fully qualified (ACA/ACCA/CIMA/CIPFA) with previous experience in year end accounting and strong financial analytical skills. You will have robust technical skills and be highly organised. We are looking for someone who is eager to learn, strong analytical skills, excellent communication, financial modelling, and managing multiple priorities in a fast-paced environment. You will possess the ability to influence and build rapport with a range of finance and non-finance persons across the organisation. 

Sightsavers is looking for an Institutional Funding Senior Advisor

Salary:        £53,000 - £55,000 per annum

Location:UK remote - with occasional travel to Haywards Heath, when required

Contract: Permanent

Hours:        This is a full-time role with some flexibility around hours worked and lots of home working

About the role

We are looking for an individual with substantial experience of working in government or statutory funding to be responsible for developing institutional donor relationships, both directly and in support of other members of the Institutional Funding team. Working with the Director and Heads of Institutional Funding, the Senior Advisor will lead on contract management and maintain key institutional donor relationships for some of our largest funding agreements. The post holder will engage with senior internal stakeholders at head office, consortium working groups and country offices to support project implementation.

You will join at an exciting time for Sightsavers and the Institutional Funding team as we engage in new partnerships, supporting new contracts and bids.  Key accountabilities will include:

• building strategic relationships
• contract management
• bid development
• learning and continuous improvement

This is an ideal opportunity to build on your existing experience gained within an international development organisation. To succeed in this role, you will need:

• Substantial experience of working in government or statutory funding for an international development organisation
• Research experience (preferably including development of engagement plans or donor strategies)
• Strong written and verbal communication skills
• French language skills an advantage
• Experience and knowledge of the general international development environment
• Strong interpersonal and relationship building skills with exceptional networking skills
• Exceptional internal and external stakeholder management skills
• Exceptional reporting writing and proposal development skills
• Strong research skills with the ability to translate concepts into effective action plans
• Numerate with the ability to analyse complex financial and programme data
• Line management experience (preferable)
• Computer literacy using the Microsoft Office suite
• Ability to travel for up to four weeks per year travel to meet donors, accompany donors and support programme staff in the development of relationships at a country office / regional level
• An understanding of and commitment to equality of opportunity for disabled people

This is a involved role, please read the full job description for further details. 

 

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).

We anticipate that remote interviews will take place on Monday 16 and Tuesday 17 December 2024. The evaluation process will include a role-typical written task to be completed by shortlisted candidates in advance of this. We are looking for an individual able to start as soon as possible and ideally January/ February 2025.

In this pivotal role, you will bring in-depth knowledge of sickle cell and work closely with the project steering group, clinical specialists, prison staff, and sickle cell patients in custody. Your aim will be to understand and address the specific needs of patients with sickle cell disorder during their time in detention.

If this role sounds of interest, we welcome your application. We also welcome applications for secondments from NHS England, Health and Justice staff.   

In line with the NHS England (NHSE) 2022/23 healthcare “New Models of Care” this project aims to reduce inequities and improve timely access to high quality expert care for sickle cell patients detained by His Majesty’s Prison & Probation Services – HMPPS (London).

The key aims of the project are to:  

· Identify the healthcare needs at the earliest possible opportunity on their prison journey for all sickle cell patients in custody;

· Ensure the patient voice is heard, understood and responded to by healthcare, prison staff and patient peers detained in prison, i.e. cell-mates, for timely response to patient care needs, including an understanding of issues which may exacerbate a SCD crisis and how to respond to potential crisis;

· Empower/support patients to better understand how to self-manage their healthcare needs/their condition during their prison detention;

· Increase the awareness and understanding of sickle cell conditions with health and care professionals and the wider prison estate workforce. To ensure they have the skills and knowledge to identify and/or prevent incidents or escalation of sickle cell crisis, and reduce stigma and adversity that patients may experience.

The post-holder will oversee the successful programme development and delivery to meet the aims and objectives of this pilot project.

The post holder will develop a flexible, bespoke training programme which meets the needs of key stakeholder groups whilst taking into consideration the restrictions imposed by the prison environment. This may include the offer of training virtually/online, and/or face-to-face at prison location/s.

The role will include liaising with a number of organisations commissioned by NHS England (London) to assist with patient engagement.

The post holder will also be responsible for the project budget and evaluation, including working closely with an external agency for the monitoring and evaluation of the programme over its three year duration. We have received public sector funding to enable this innovative project to pilot. Subject to a successful evaluation and securing additional funding, this role may continue.

We are seeking an individual with strong programme management, communication, networking and advocacy skills to build relationships with key stakeholders. 

Visit our website for a job description and details on how to apply. The role closes on December 6th 2024

Are you a visionary leader with a passion for social impact and educational enrichment? The Birkbeck and William Ellis Schools Trust is seeking its first Director - a dynamic and strategic individual dedicated to advancing opportunities and support for students at William Ellis School in Camden, North London.

As Director, you’ll be at the helm of a small but impactful charity, supporting initiatives that foster confidence, wellbeing, and a sense of belonging among students, particularly those from under-resourced backgrounds. This role offers a unique opportunity to shape and drive our mission to make William Ellis School a leader in comprehensive education and to cultivate positive social capital, personal growth, and educational opportunities for all.

Your key responsibilities will include:

• Fundraising: Securing and managing funds through grant writing, donor cultivation, and strategic partnerships.
• Strategic Leadership: Developing and implementing a vision to support educational and personal development programs.
• Community Engagement: Building and strengthening relationships with businesses, educational organisations, and community stakeholders.
• Storytelling & Advocacy: Raising the Trust’s profile by effectively communicating its impact through various media channels.

Working closely with the school’s leadership and Board of Trustees, you’ll also oversee compliance and financial stewardship to ensure transparency and sustainability, aligning all activities with the Trust’s values. While this is a sole leadership position, you’ll be supported by a vibrant school community, including dedicated trustees, parents, and alumni.

We’re looking for someone with a proven record in fundraising and strategic planning, who is motivated by social impact and driven to make a difference. If you are a self-starter with a ‘can-do’ attitude, ambition, and the ability to inspire others, we invite you to apply.

The Birkbeck and William Ellis Schools Trust is an equal opportunities employer. We welcome applications from all qualified candidates.

This role involves work within a school environment and supporting activities that benefit young people. The Birkbeck and William Ellis Schools Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are made subject to a completed application form, satisfactory references, and an Enhanced Disclosure from the Disclosure and Barring Service.

Group Marketing Executive (Content Focus)

Location: London/Hybrid
Department: Group Marketing and Communications
Contract type: Permanent
Hours: 35
Salary: Up to £31,000 depending on skills and experience

Are you a creative storyteller with a passion for social impact? The Big Issue Group is looking for a Group Marketing Executive to help us share powerful stories, drive engagement and grow our community across our mission-focused initiatives, including Big Issue Media, Campaigns, Big Issue Recruit, and Big Issue Invest.

In this exciting and newly created role, you'll work closely with our impact-driven marketing team to create compelling content across all channels, manage social media channels, and support key campaigns like Poverty Zero and Christmas.

Ideal for early-career marketers, this role offers:

• The chance to hone your content creation and storytelling skills to shape and execute key campaigns for the Big Issue Group
• Experience with social media management and short-form video creation.
• The opportunity to highlight the stories of people impacted by poverty while respecting their dignity.
• Exposure to all areas of the Group Marketing Team and wider Big Issue Group

Join us and help grow awareness of the Big Issue Group’s mission, drive revenue streams, and create real change for people affected by poverty in the UK.

For a full job description including the summary of responsibilities, skills, qualities and experience required for the role, please download from the link below.

Salary and Benefits:

• Salary £31,000 per annum depending on skills and experience
• 25 days holiday plus bank holidays incrementally increasing with service.
• Flexible working policy
• Pension scheme
• Private Health care cover
• Enhanced Family benefits
• On-going learning and development
• Employee Assistance programme to support your health and wellbeing
• Blue Light Benefits scheme

Workplace details:

Whilst this role will be based at the Big Issue Group Head Office in Finsbury Park, the Group Marketing Team operates under a hybrid model - currently visiting the office every Thursday plus one other day each week at each individuals discretion and working the rest of the time from home. The successful candidate would be welcome to work in the office more frequently however if they desired. 

Closing date – 5 December 2024. Please note that we may invite suitable candidates for interview before the closing date. So please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. 

Since 1991, the Big Issue has sought to tackle poverty by creating opportunities through enterprise and working with individuals to rebuild their lives. Over time our organisation has grown, extending our mission so the Big Issue Group now consists of The Big Issue Company Ltd, Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.

REF-218270

Chief Operating Officer  

Job description and person specification

Resolve Poverty is seeking a Chief Operating Officer to support the growth and development of the organisation as we embark on our four-year strategy.  

About the role 

This exciting new internal and external facing role will support the realisation of Resolve Poverty’s ambitious four year strategy as the organisation seeks to have impact nationwide.  

The Chief Operating Officer (COO) will be a key member of the senior leadership team, alongside the CEO and Head of Policy. The COO will work closely with the CEO and manage key internal operations and functions’ including Human Resources (liaising with our external HR consultant) , IT and administration. This will include establishing new systems and processes as required and ensuring the smooth delivery of existing ones.  

Externally, the COO will oversee Resolve Poverty’s existing programmes, with a remit to grow those programmes and secure funding to pilot new programme initiatives focussed on promoting the financial wellbeing of low income households.  

Additionally, the COO working with the CEO will support governance functions, including reporting to the board and overseeing the organisation’s finances.  

The role comes with line management of Resolve Poverty’s programmes team and Finance and Administration Officer. 

Particulars 

Salary: £45,000 to £55,000.   

Paid annual leave entitlement: 25 days pro-rata plus bank holidays. An additional leave day is provided for each full calendar year worked up to a maximum of 29 days.

Contract type: Permanent.

Hours: Full-time (35 hours per week).  

Line management responsibilities: Programme Officer, Finance and Administration Officer, seconded Financial Inclusion Officers. 

Location: Combination of homeworking and office based. There is an expectation that you will work at least two days per week from our offices in central Manchester. Some travel across the country is expected.

Probationary period: 6 months. 

Managed by: The Chief Executive Officer (CEO). 

Job description 

Operational 

• Oversight alongside the CEO of internal operations, including Human Resources and other policies, administration, office management and IT.  

• Establishing and embedding new processes  to support organisational operations as appropriate.  

• Working with SLT to support the delivery of Resolve Poverty’s organisational strategy.

• Upholding safeguarding principles and processes to the highest standard. 

• Acting in compliance with our policies and processes at all times, ensuring our data is stored and managed in line with GDPR.

• Working with the CEO to support governance functions, including reporting to the board and overseeing the organisation’s finances.  

Programmes 

• Developing a pipeline of fundable programmes relating to Resolve Poverty’s Maximising the financial resources available to households strategic priority.  

• Securing programme funding, working to a growth/scale up plan.   

• Upholding, developing and implementing programmes policies, ensuring processes are effectively followed throughout the team. 

• Understanding funder commitments for each Programme area, working with the CEO to ensure commitments are met, with regular engaging funder reports against progress. 

• Being accountable for the programmes KPIs and setting up of new projects – ensuring robust monitoring and evaluation is in place.  

• Direct delivery of programme work as required.  

Line management 

• Day to day line management of programme and finance and administration staff. Managing these staff effectively, in line with Resolve Poverty’s established line management processes.  

Person specification 

• Experience of being part of a senior leadership team.

• Capable of playing a leadership role within an organisation, with the ability to motivate others.

• Experience of line management. 

• Experience of project and/or programme management. 

• Experience of securing six figure funding and of managing budgets. 

• The ability to manage and grow existing programmes. 

• An appetite to  develop new programme activities that maximise the financial resources available to households.

• Knowledge of organisational processes and systems with the ability to develop new processes and systems.

• Good interpersonal skills, with the ability to develop and maintain effective relationships with internal and external stakeholders.

• The ability to maintain oversight of a range of competing priorities, with strong time management, organisational and planning skills. 

• Excellent IT skills, proficient in the use of Outlook, Word, Excel. 

• The ability to work, with supervision, as part of a small team and a willingness to work flexibly and outside of normal working hours as required.

• Knowledge of poverty in the UK, including understanding of the main causes of poverty and of the role of localities and regions in addressing poverty.

Desirable 

• Experience of poverty in your personal or professional life. 

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

Local Policy & Partnerships Manager (1 year FTC) - National Youth Agency

The National Youth Agency is looking for an experienced Local Policy & Partnerships Manager
Are you passionate about shaping local policy to improve opportunities for young people?

Do you thrive on building meaningful partnerships and aligning local action with national impact? 

Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered)
Salary: £36,000 - 41,000 per annum (dependent on experience and qualifications).
Location: Remote working with some travel to meetings and events required.

What we do 

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes. 

About the Role

This is more than just a job.

You will be joining our fun, friendly remote-working team and will enjoy a progressive, supportive working culture which values work-life balance. Your contributions during this maternity cover position will contribute towards NYA's mission to champion and support high-quality youth work across England.

We are looking for a Local Policy and Partnerships Manager to drive local engagement and policy activity, ensuring that youth work is at the heart of decision-making at every level.

As Local Policy and Partnerships Manager, you will work closely with colleagues across NYA and key external stakeholders to lead local policy activity and stakeholder engagement. This includes aligning local initiatives with national influencing strategies, showcasing best practices, and ensuring youth work shapes policy at all levels.

Key Responsibilities

• Local Policy & Stakeholder Engagement: Drive local policy initiatives, build relationships with decision-makers, and support national youth work advocacy.
• Knowledge & Insights: Collaborate with the Knowledge Team to maintain and develop the Local Data Dashboard.
• Policy Monitoring: Track local political developments, identify advocacy opportunities, and align strategies with organisational goals.
• Written Outputs: Create policy materials such as briefings, reports, blogs, and consultation responses.
• Event Organisation: Plan and deliver impactful events, including local policy seminars and national conferences, to engage stakeholders and promote youth work policy.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life  with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please use our online application process to submit the following by Monday 16th December 2024:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section. 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law. 
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews to be scheduled: W/C Monday 9th January (subject to change)

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do. 

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

National Youth Agency are a Disability Confident Committed Employer. 

REF-218252

At Ambitious about Autism, we're currently looking for a New Business Partner to join our team.

You'll work closely with the Head of Employability, Skills and Training within the National Services department to develop, shape and grow our offer. We are looking for a commercially minded individual who can build our income generation pathway within National Services.

We have been working with employers, schools and higher education institutes for several years in the development of our Employ Autism programme, providing training and consultancy for employers and education providers as well as paid work experience for autistic young people. We are at an exciting time where we have a mixture of existing offers (training and consultancy and Employ Autism) as well as new products ready to launch, including, Autism Confidence, e-learning and our Careers Education Framework.

You'll secure income from employers, providers and partners for our Employability and Training team through our Employ Autism programme, developing and implementing a sales plan to secure new long-term strategic partnerships with nationwide businesses.

We are looking for someone who has:

• Sales, new business and/or experience of managing multiple client relationships.
• A demonstrable track record of working successfully with businesses in a development capacity to acquire and maximise relationships.
• Good knowledge of the commercial sector and employability/training services.
• Excellent presentation skills to engage a range of internal/external stakeholders.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
 

About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work. 

This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
 

If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!

 

About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives. 

You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.

With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality. 

Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
 

Main areas of responsibility

The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates. 

• Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
• Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
• People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.

Download the full job description in the recruitment platform.

Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.  
 

You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.  
 

Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.

To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.  
 

Please complete the application form by clicking 'apply via website' above,  submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
 

We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.  
 

Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role. 
 

Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship. 
 

For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed  in our recruitment platform.
 

Benefits

1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).

2. Up to 5 days per year for volunteering.

3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.

4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.

5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.

6. Death in service and income protection insurance.

7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.

8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).

9. A ‘cycle to work’ scheme.