Head Of Policy Jobs
Job title: Finance Officer
Contract: Fixed term covering maternity leave commencing Monday 6 January 2025
Salary: £29,120+ generous benefits
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 9 December
Interviews: w/c 16 December
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
The finance officer is a key member of the finance team and will be responsible for providing comprehensive, efficient, and effective support to the team. Reporting to the senior finance officer, the post holder will support month end management accounting, general ledger management and financial operations. The role requires efficient and accurate data processing and analysis skills.
This role is covering for maternity leave, commencing in January 2025.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
Visa sponsorship
You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
SEL Mind is working in partnership with Oxleas NHS Foundation Trust to deliver integrated support within the Trust’s Community Mental Health Teams. The integrated Care Team Approach (CTA) team provide support to people with long-term mental health problems (principally bipolar and psychosis), helping people develop their independence, self-management skills and achieve their recovery goals.
As a Senior Mental Health Advisor, you will be based within the existing Intensive Case Management in Psychosis (West) team at Beckenham Beacon. As part of the multidisciplinary team, you will work alongside clinical staff to deliver focused, person-centred, individual support, information and guidance on a wide range of social issues including housing, employment, and social integration. You will also hold line management responsibility for a Mental Health Advisor within the service.
Closing date: Wednesday 11th December (11:59pm)
Likely interview date: Week beginning 6th January 2025
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Fundraising & Marketing Manager
Do you want to be part of the team leading a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.
Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.
This is a particularly exciting time to join St. Hilda’s East as we commemorate our 135th anniversary. We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Fundraising & Marketing Manager position varied and interesting, with plenty of possibility to grow and develop in the role.
The Fundraising & Marketing Manager will take the lead in developing and implementing our fundraising and marketing strategies, splitting your time about 60/40 between the two functions. As Fundraising & Marketing Manager you will be responsible for securing funding from a wide range of sources, stewarding relationships with our supporters, and managing communication with external stakeholders.
It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.
This job is for you, if you:
- possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charitable sector for the first time
- have the ability to develop positive relationships with a diverse range of people including prospective corporate sponsors, high net worth individuals, partners, colleagues, and service users
- have a proactive and creative approach to solving problems and researching and developing new sources of income.
Benefits include flexible working arrangements including the option to split your time between our office and home, 25 days annual leave, and access to an Employee Assistance Programme.
Closing date for applications: 15th December 2024
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
#fundraising #marketing #fundraisingmanager #marketingmanager
To apply, please submit your CV and a covering letter. Your covering letter should be no more than 2 pages long and, explain how you meet each of the criteria in the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.
The client requests no contact from agencies or media sales.
Come and join ASAP’s dynamic, small and friendly team!
We are recruiting a Women’s Legal Advisor. This interesting and diverse role sits both within ASAP’s legal and policy teams and involves provision of legal advice, representation at the asylum support tribunal, delivery of training and influencing work with the Home Office.
Key information:
- Permanent contract, following a six months’ probation
- Full-time post (but we will consider requests for working 28 hours a week)
- Hybrid working, so based 2 days a week in our offices in East London
- Salary £41,220 p.a or pro rata equivalent (includes ILW) and other benefits
- Application deadline is 11:59pm on Sunday 1st December 2024 with interviews in London on Monday 9th December 2024
The Asylum Support Appeals Project (ASAP) is a small national charity which was set up in 2004 to reduce destitution by protecting people's legal rights to food and shelter. We have a team of 12 permanent staff members and 45 volunteer solicitors and barristers.
ASAP delivers three strands of work:
- High-quality legal representation at the Asylum Support Tribunal, for people appealing against Home Office decisions to refuse or withdraw their accommodation and financial support.
- Training, an advice line and online forum to support hundreds of frontline organisations, advice agencies and legal practitioners across the UK who are helping people apply for financial support or accommodation.
- We use our strong evidence base to improve government policies and procedures on asylum support through policy work and strategic litigation.
The Women’s Legal Advisor works across the three strands of ASAP’s work to promote and protect the rights of women within the asylum support system. It is a varied and interesting role spanning legal representation at the Asylum Support Tribunal (AST), the provision of advice on ASAP’s Advice Line, the delivery of training, and influencing work with the Home Office. The post is currently focused on access to support for those experiencing domestic abuse however, the future focus of this project will be one of the first priorities for the new post holder, after induction.
A strong interest and commitment to upholding the rights of women is essential, as is an understanding of the barriers and difficulties that women seeking asylum face. You will work closely and collaboratively with colleagues internally, providing advice and support on issues impacting women in the asylum system. You will work with partner organisations externally, pursuing asylum support policy improvements for women and supporting advice workers to assist women to access housing and financial support. The role is part of ASAP’s policy team as well as our legal team (staff members providing legal representation at the AST and via our advice line). The Head of Legal provides legal supervision to the role, and assistance with legal accuracy of training materials.
We positively encourage applicants with lived experience of seeking asylum and/or asylum support. You do not have to tell us about your experiences as part of the recruitment process if you do not want to. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network.
Come and join our small, supportive team!
The client requests no contact from agencies or media sales.
Location: London (most working currently remote)
Palestine Solidarity Campaign (PSC) works to support the Palestinian people in their struggle for freedom, justice and equality and against apartheid, military occupation and colonisation. We are the biggest organisation in the UK dedicated to securing Palestinian rights and bring together people from all walks of life to work towards our goals. We aim to create mainstream pressure to change the policies of the UK government and to indirectly place pressure on the Israeli government to end its oppression of the Palestinian people. We support the Palestinian call for boycott, divestment and sanctions (BDS) until Israel complies with international law and ceases its violations of the rights of the Palestinian people.
We now have nearly 100 branches taking our campaigns into their local communities, as one of our two Branch Development Support Officers you will support this work and the proactive development of new branches. You will act as liaison between branches and head office, provide guidance and support for branches, and support the delivery of branch campaigns and events.
With experience in a similar context and a good level of knowledge of the key issues regarding the situation in Palestine, you will have knowledge in using a range of campaign tools and techniques, of working in a branch structure and in conflict resolution.
Travel throughout the UK, occasionally internationally and the ability to work flexibly with varying hours is required.
Please visit our website for a full job description and person specification.
Closing date:5pm Friday 29th November
Interview date: Week of 9th December
PSC is an equal opportunities employer; we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Administrator (Greater Manchester & Other Regions) £22,000 per annum (pro-rata)
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
About the role
The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes. This role reports to the Head of Delivery.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £22,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Mental Health & Money Advice Team Leader to work as part of our Mental Health and Money Advice Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone.
The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Adferiad Recovery in Wales, Change Mental Health in Scotland and Mindwise in Northern Ireland
How you will make a difference
Managing Mental Health and Money Advisers/ Team
I use my experience as a Manager/Team Leader to support and develop the team I manage. I work as part of a team including the Head of MHMA and the Service Manager, ensuring quality is paramount and supporting the team in doing so. I directly manage a team of advisers, undertaking monthly reviews, appraisals and dealing with annual leave and other matters. I cover some of the service managers duties during annual leave and other absence.
I will work with the following people and teams
- Quality Team
- Wider national programmes team
- MHMA teams in other nations
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.
We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives.
The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.
The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking a Project Finance and Administrator to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and with an attention to detail, you will work closely with project coordinators and local partner organisations in the Democratic Republic of Congo to deliver exciting new projects expanding community land rights, sustainable livelihoods and forest protection initiatives.
About you
The ideal candidate should have demonstrable experience of providing financial and administrative support to projects within charity or international development settings. Proficiency in both English and French is essential, alongside experience a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.
For further details regarding the role and specific qualifications required, please consult the Job Description.
We welcome all applicants and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Public Affairs Officer (Wales)
£31k, plus 8% pension contribution and home working allowance
Full time, compressed hours available
Home based, with frequent travel to Cardiff and the occasional travel within the UK
Join our inclusive and passionate team as a Public Affairs Officer in Wales and play a pivotal role in shaping political debate towards ending cruelty inflicted on animals in the name of 'sport'. This is an exciting opportunity for someone with strong knowledge of Senedd processes and the Welsh legislative environment.
As a Public Affairs Officer, you will be at the forefront of securing key campaign goals, including an end to the caged breeding of 'game' birds. Your role will involve monitoring and coordinating relevant Senedd activity, providing strategic advice on political lobbying, and representing the League's policies to the Welsh Government and related bodies.
Your excellent stakeholder management skills will enable you to build and maintain influential relationships with politicians, their advisers, opinion formers, and policy makers, garnering support for our objectives and activities. Collaborating with internal teams, you will help deliver impactful campaigns that set the standard for improving animal welfare not only in Wales but across the UK.
Who You Are:
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Relevant experience in political communications, campaigns, public affairs, or similar
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Strong knowledge of Senedd processes and the Welsh legislative environment
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Excellent stakeholder management and communication skills
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave, plus public holidays we also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply. We believe that together, we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Manager will work directly with the Finance Director and be responsible for the effective and efficient management of the day-to-day accounting and finance operations of the Hospice and its subsidiary company.
This is an excellent opportunity for a Finance professional to progress their career within the charity sector, in a role which combines team management with a business partner approach, to effectively support all operational areas, including clinical, retail, regulated lottery and fundraising activity.
The client requests no contact from agencies or media sales.
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary
The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.
This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.
You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude.
Job Responsibilities:
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Support the Head of Operations in the smooth and efficient running of the GH50/50 office.
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Organise the Co-CEOs calendars, including scheduling meetings and appointments.
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Support the Head of Operations to prepare and manage correspondence, reports, and documents as required.
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Alongside the Head of Operations, maintain effective office management and administrative procedures.
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Manage and triage the organisational email accounts.
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Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided).
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Coordinate support to the team on basic financial management tasks, including expense claims and other reporting.
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Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.
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Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives
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Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites.
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Support the Head of Operations to improve the ease of filing documents through our current systems.
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Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.
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Flexibility to take on additional administrative tasks as and when needed in support of the charity.
Skills and Qualifications:
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A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.
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Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders
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Excellent organisational and time management skills.
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Strong communication skills, written and verbal, with high emotional intelligence.
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Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial.
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Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
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Ability to handle confidential information with discretion.
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Knowledge and understanding of the charity sector would be beneficial.
All Staff are required to:
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Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity.
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Ensure that they have read and understood all mandatory policies and procedures.
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Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity.
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Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements.
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Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity.
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Undertake training as required.
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Attend staff and team meetings as required.
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Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors.
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To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge.
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Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities.
Our generous staff benefits include:
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28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period.
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Flexible working arrangements with at least 1-2 days per week in the Cambridge office
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5% employer pension contribution
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Employee Assistance Programme (EAP) via Health Assured
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Professional Development and Training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
The client requests no contact from agencies or media sales.
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.
The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.
This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.
Supporter Engagement
- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.
Community fundraising
- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.
Management
- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.
It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.
Knowledge, Training & Qualifications:
- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).
Experience
- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance
Skills and Attributes
- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).
For the Full Details and Attributes, please download the full job pack attached to this role.
REF-218 176
The Katie Piper Foundation are seeking a passionate and proactive Fundraising Relationships Manager to lead our supporter-led fundraising and corporate partnerships, while also supporting events and major donor stewardship. This role offers a unique opportunity to build and nurture impactful relationships, helping us grow our sustainable income to expand our reach and support for survivors.
You will work closely with the Head of Fundraising and Marketing, as well as our Communications Lead, to maximise our fundraising potential and amplify the charity's message. This is a part-time, dynamic role within a small, dedicated team where no two days are the same!
Key Responsibilities
- Relationship Building: Recruit, support, and manage relationships with individual supporters, corporate partners, and community groups, helping them reach their fundraising potential.
- Corporate Partnerships: Identify and secure new corporate partnerships, including charity of the year opportunities, sponsorships, and collaborative fundraising initiatives.
- Community Engagement: Develop supporter-led fundraising activities, encourage survivor involvement, and foster a diverse community of supporters dedicated to our mission.
- Event and Campaign Support: Play a key role in planning and supporting charity-organised and third-party fundraising events.
- Major Donor Stewardship: Collaborate with the team to engage and steward major donors, building long-term relationships that sustain our mission.
About You
You are a natural relationship builder with a creative and strategic approach to fundraising. You are highly organised, proactive, and able to inspire supporters and partners to achieve their fundraising ambitions. You’re comfortable working independently and as part of a small, collaborative team, bringing passion and commitment to each project.
Skills and Experience Required:
- Proven experience in fundraising, relationship management, or a related field
- Excellent communication and interpersonal skills
- Ability to work creatively and strategically to achieve fundraising goals
- Experience with corporate partnerships and community fundraising is desirable
- Strong organisational and time management skills
- Passionate about making a difference for survivors of life-altering burns and scars
Why Join Us?
The Katie Piper Foundation is dedicated to supporting survivors of life-altering burns and scars, empowering them to rebuild their lives with confidence. We provide life-changing, personalised burns rehabilitation, advocacy, and support to help survivors thrive. Join us in making a lasting difference!
- Opportunity to make a real impact in a unique and rewarding role
- Part of a supportive, close-knit team with a shared purpose
- Flexible, part-time hours in a dynamic, fast-paced environment
How to Apply
If this sounds like the perfect opportunity for you, we’d love to hear from you! Applications require CV and supporting statement.
Join us and help transform the lives of survivors of burns and scars. Together, we can make a real difference!
The client requests no contact from agencies or media sales.
We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.
The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.
Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.
The client requests no contact from agencies or media sales.