Head Of Policy And Communications Jobs in London, Greater London

Key Responsibilities

Day to day delivery of Internal Comms projects & content: 

• Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy  
• Develop, deliver and evaluate annual internal communications and engagement plans  
• Provide strategic communications input on people-related projects including activities coming out of our new People Strategy  
• Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects  
• Develop approaches to measure the success of internal communications, and report on results  
• Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments  
• Manage strategic and prioritise internal communications projects 
• Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns  
• Support engagement processes with staff across all areas of the organisation  
• Maintain and evolve internal comms channels including our intranet  
• Support communications to staff in the event of a crisis or urgent event  
• Manage all costs relating to internal communications  
• Develop our internal tone of voice based on our brands’ personalities and values  
• Draft and/or edit all written internal communications to high standards.  
• Work with corporate comms and content leads to develop engaging content across a multiple of channels  
• Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff  
• Execute and commission communications products in a variety of formats  
• Build strong and trusted relationships with colleagues across the organisation  
• Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum 
• Successfully work with senior leadership team  
• Support efforts to drive the success of the corporate communications team, processes and ways of working 

Skills and Experience

This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload: 

• Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector  
• Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas 
• Project Management of different projects in an effective way 
• Comfortable flexing between strategic thinking and day-to-day delivery  
• Confident working with senior leadership and managing stakeholders 
• Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations 
• Excellent at building relationships, collaborative with a win-win approach to negotiating  
• Comfortable with emerging ways of working, and working across teams  
• Ability to brief and manage external agencies – including collating & managing feedback 
• Leading communications to support organisation growth or change and new ways of working (desirable)  
• Designing and delivering successful engagement activities  
• Managing multiple tasks and projects, troubleshooting where needed  
• Strong understanding of the role of internal communications in building and nurturing organisational culture and performance  
• Using content and multiple channels strategically to inform and engage staff  
• Strong understanding of translating a brand into effective content for internal audiences  
• Producing a range of content formats including photography and film  
• Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement  
• Experience working closely with People/ People & Culture/ HR teams and other stakeholders 
• Experience in delivering communications in a change context or working through organisational change 
• Experience of line management  

Knowledge and qualifications

• Proficient in MS Office Suite in particular PowerPoint 
• Good working knowledge of SharePoint 
• Understanding and experience of implementing HR policies and practices  
• Good working knowledge of Mail-Chimp or similar mass mailing platform 
• Good working knowledge of metrics for internal communications and engagement 
• Good working knowledge of internal communications relating to diversity, equity and inclusion work  
• Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team 

Abilities and Attributes
 

• Proactive, solutions-focused and able to work well under pressure and manage multiple projects 
• Experienced in managing internal comms in NFP or Commercial Business 
• Can do-attitude and hands-on approach 
• Committed to continued learning and improving  
• Interest in trends and technological advances that support internal comms  
• Commitment to championing audience needs and acting on feedback  
• Committed to embedding diversity, equity and inclusion in everything we do

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance 
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Job Title: Head of Monitoring, Evaluation and Learning 

Location: London or Nairobi with flexible working and international travel 

Contract: Permanent 

Salary: £57,000 gross per annum. The salary for Nairobi will be based on the local market equivalent.

Reporting to: Director of Research, Advisory and Policy

Responsible for: Monitoring, Evaluation and Learning Adviser; supervision of MEL focal points, occasional consultants. 

Deadline: 20th Nov 2024. 

Conciliation Resources 

Conciliation Resources (CR) is an independent international organisation working with people in conflict to prevent violence, resolve conflicts and promote peaceful societies. We believe that building sustainable peace takes time. We provide practical support to help people affected by violent conflict achieve lasting peace. We draw on our shared experiences to improve peacebuilding policies and practice worldwide. 

Research, Advisory and Policy Department (RAP) 

The Research, Advisory and Policy Department (RAP) of 9 staff facilitates learning and provides guidance to improve peace policy and practice inside and outside CR. 

RAP is responsible for the Accord publication series and cross-organisational research programmes, thematic policy advocacy, and the organisational approach to, and technical support to Programme Departments and the research team on gender and monitoring, evaluation and learning (MEL) and policy advocacy. The RAP Department includes the CR EU team based in Brussels. 

Job Purpose 

The Head of Monitoring, Evaluation and Learning leads on developing and implementing Conciliation Resources’ strategy, systems and skills for MEL in our peace practice. They ensure that MEL in CR serves to: evaluate the impact of our interventions; improve adaptability and effectiveness of our practice, including the objectives in our Gender Strategy; record, organise and learn from evidence of what works and what doesn’t; improve our knowledge base, culture and practice of capturing and measuring change; and inform CR and the wider peacebuilding sector about how to measure progress in peace initiatives. 

The Head of Monitoring, Evaluation and Learning acts as the technical lead on MEL, providing thought leadership, strategic guidance and technical advice to Programme and RAP teams on MEL; on learning goals in our Strategic Plan; on measuring progress towards our peacebuilding goals, our Theory of Change and our Results Framework; and on how to use MEL data for different strategic processes. 

Scope and Accountability 

The Head of Monitoring, Evaluation and Learning is accountable to and line-managed by the 

Director of Research, Advisory and Policy, and is a member of the Research, Advisory and Policy team. They work closely with CR Programme Departments and partners, Communications and Development teams, and the Executive Management Team. They are a member of the Team Leaders Forum. 

Essential Knowledge, skills and experience 

• Thorough knowledge of complexity aware approaches and methodologies for MEL at strategic, organisational and project level, including Outcome Harvesting. 
• Experience in leading the design and implementation of MEL systems at organisation level. 
• Experience of integrating gender into MEL frameworks and approaches. 
• Experience of applying different MEL frameworks and techniques, such as logical frameworks, Outcome Harvesting, theories of change and participatory techniques to programme design. 
• Experience in delivering MEL training and capacity building support online and in person. 
• Experience of staff line management and the procurement and management of consultants. 
• Ability to work as part of a team as well as independently, and to work collaboratively with a flexible approach. 
• Excellent verbal and written communication skills in English and the ability to communicate complex information and arguments clearly and accurately. 
• Strong facilitation skills, including in online format. 
• Excellent evaluative and creative thinking skills. Ability to handle a complex and changing workload meeting internal and external deadlines. 
• Capacity to listen actively to people from varying backgrounds having a range of political, cultural, and value orientations. 
• Good political judgement, including an appreciation of how to handle sensitive and confidential issues. 
• Be able to inspire, educate, motivate and influence others across an organisation and more broadly. 
• Good IT skills. 

Desirable Knowledge, skills and experience 

• Knowledge of MEL challenges for peacebuilding. 
• Spoken French. 
• A post-graduate qualification or equivalent through experience in a relevant subject area. 
• Experience of presenting to donors and senior level stakeholders. 
• Experience of working in/on a country affected by violent conflict. 
• Experience of raising funds to support one’s area of work. 
• Understanding of organisational learning.

As our new Head of Museum Service, you will ensure we continue to serve our vibrant and diverse community!

Location: Gunnersbury Park Museum, London

Closing date: 9 a.m. Monday 25th November

Who we are.

Gunnersbury Museum & Park Development Trust exists to provide community benefit including the advancement of education and promotion of social welfare by the effective management, conservation and interpretation of the Gunnersbury Park Museum collections.

As the Head of Museum Service, you will play a key role in planning and delivering high-quality, accessible museum services that meet the needs of the vibrant and diverse Ealing and Hounslow boroughs.

About the role.

With this breadth of our community in mind, the Head of Museum Service is responsible for developing and implementing the Gunnersbury Museum Service’s Forward Plan, which focuses on community participation, exhibitions, and audience engagement.

The aim is to achieve measurable outcomes that advance education and encourage underrepresented groups to participate in museum services and events, which are also key to sustaining the organisation’s prestigious NPO status.

The Head of Museum Service oversees the integration of digital technologies to enhance the management, care, and public access to Gunnersbury’s collections and heritage assets. Working closely with the Senior Curator, you will ensure the highest standards in conservation, management, and interpretation of the museum collection and update relevant policies and emergency plans.

Managing and supporting the Formal Learning Manager to deliver educational programmes, and the Community Programmes Officer to foster partnerships that strengthen community engagement, you will collaborate with the fundraising team to secure grant funding and sponsorship opportunities. Ensuring compliance with national standards, such as ACE Accreditation, is also a key responsibility.

Internally, the Head of Museum Service will build strong relationships with senior colleagues to support the overall management of the Museum and Park, ensuring Gunnersbury is well maintained and operates efficiently.

You will lead the curatorial team in procuring and managing external consultants and contractors to uphold high collection management standards and establish a robust system for impact assessment and key performance indicators (KPIs), culminating in an annual Impact Report for the museum service.

Externally, this role is central to developing strategic partnerships at regional and national levels to expand the museum’s reach and impact. As Head of Museum Service, you will closely collaborate with the Head of Estates and Major Projects to ensure a safe and high-quality visitor experience throughout the various exhibits and collections. Working with marketing and communications teams, you will work to engage priority audiences and build strong relationships with stakeholders through consultations and events.

In terms of general management, the Head of Museum Service is accountable for effectively managing budgets and pursuing income generation through grants and participatory programmes. You will oversee the museum’s curatorial, marketing, communications, and community engagement functions, run team meetings, conduct professional development reviews, and motivate staff and volunteers.

Well-networked and connected, you will take pride in staying updated on best practices in the heritage sector, driving quality improvements to enhance visitor and participant experiences.

Benefits.

• 25 days holiday entitlement + bank holidays
• Hybrid working, flexible-working
• Pension scheme
• Discount in Museum Giftshop
• Discount at Leisure Centre
• Seasonal organic vegetables from the community garden
• Office situated in a beautiful grade II* listed building in a heritage park
• All our salaried staff are invited to join Simply Health, paid for by the organisation

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest.

Applications for this role close at 9 a.m. Monday 25th November.

Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.

You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).

You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.

If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds. 

The charity is experiencing an exciting period of growth and development, with expansion in both their programme activities and income. As we adapt to this growth, we are also enhancing our internal operations by strengthening systems and improving efficiencies. We are in the process of shaping our latest organisational wide strategy, set to launch in April 2025, which will focus on broadening our reach and impact across the UK.

In addition to leading a small team and overseeing day-to-day financial management, this role will contribute to key initiatives such as enhancing our fund accounting and management reporting, refining project cost modelling, and reviewing finance policies and processes. As a business partner to budget holders, the role will provide leaders with the knowledge, insights, and tools to strengthen budget management and forecasting, building on the supportive and engaged relationship the finance team already fosters across the organisation. You will work closely with the Director of Finance and Operations on finance strategy and change management projects.

This role presents an excellent opportunity for someone eager to make a lasting impact within the finance function and wider organisation. It offers the chance to develop your strategic and leadership capabilities while advancing your career. Ideal candidates will be fully qualified accountants who bring strong technical accounting expertise and project management skills, ideally gained in practice navigating complex financial accounting management and reporting. A passion for proactive collaboration with staff in leadership and advisory roles is essential, as is an interest in the vision and mission of the charity.

To learn more about the role and organisation, please download the full appointment brief below, which also outlines how to apply.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

 An exciting opportunity has arisen for a qualified and experienced Accountant to strategically lead and develop the finance team of Mind in Enfield and Barnet.

The role will:

• lead on managing financial sustainability and the assets of the organisation
• ensure compliance to all law and regulation relating to charity finance
• support the CEO in ensuring the effective governance of the organisation 

Duties will include working closely with the CEO and senior leadership team on developing the organisation and managing change to sustain and grow the organisation. The successful candidate will also work with the team on potential new funded projects, inputting into proposal/bids. They will provide financial oversight of bid preparation and business development opportunities, and have a strategic overview and management of the finances for all service projects and levels of staffing to sustain projects and growth for the organisation.

Finance duties

• Work with the CEO to ensure good financial practices in place and bring to the immediate attention of the CEO, SLT, the Finance & HR Committee (FHRC) and Trustees, as appropriate, any and all areas of financial and risk control.
• Manage the overall financial strategy, preparing 3-year plans, budgets, forecasts & monthly management accounts which are prepared accurately and delivered in a timely manner.
• Produce and monitor a cash flow forecast and highlight any risks to the organisation.
• Monitor and explain variances and ensure timely action to correct any issues.
• Together with HR, prepare monthly payroll instruction, check payroll and organise timely payment. Work with HR, to ensure HR documentation is consistent with payroll and forecast.
• Ensure all sales and purchase transactions are processed in a timely and accurate manner. Work with SLT to ensure necessary  in place contractual and purchase order documentation  in place for income.  
• Maintain accounting controls and implement policies and procedures which meet the requirements of SORP and ensure a secure and confidential financial system with appropriate backups. 
• Manage financial audits including all necessary preparatory work and interface with auditors.
• Identify areas for financial process improvement and streamlining.

Education & Qualification

•  Educated to at least degree
• Qualified accountant (CA, ACCA or CIMA)

This is a part time position, (14 hours per week), based remotely. You will be expected to attend Barnet (N12) and Enfield (N9) offices when necessary.

Candidates must have a minimum of eight years’ experience of working as a qualified accountant

Please apply with your CV and covering letter.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper. 

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Job Description

People & Culture

• Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.

• Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.

• Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers. 

• Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.

• Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.

• Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.

• Undertake day-to-day HR administration, including leave booking and sickness absence recording. 

Operations

• Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.

• Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security. 

• Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.

• Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.

• Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy. 

Finance

• Lead People’s Economy’s financial management and control, including:

  • Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.

  • Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified. 

  • Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.

• Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.

• Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.

• With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.

• Lead on maintaining robust and up-to-date information about the organisation’s income pipeline. 

• Lead on fundraising administration:

  • Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.

  • Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.

Governance and Legal

• Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.

• Ensure that People’s Economy has appropriate insurance in place.

• Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.

• Lead on maintaining the organisational risk register and reporting on it to the Trustee Board. 

• Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).

Line Management

• Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.

For full role description and person specification see attached application pack

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service.  You will have responsibility for Employment Support, Southwark & Lewisham Women’s Service and Together community projects. This role also oversees Marketing & Communications and Partnerships. It will work closely with the Fundraising Manager and is the Safeguarding Lead and the Equalities Lead

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• To play a significant role in the pastoral care and wellbeing of staff and volunteers ensuring they feel supported and safe at work and have access to wellbeing support
• To develop and deliver services supporting women affected by the criminal justice system and for local women seeking support, information and community.
• To develop and deliver contracted services to enable people to gain employment.
• Expand the offer to reduce isolation and increase community cohesion as well as tackle some of the barriers facing people.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing contracts. 
• Experience of managing staff and volunteer teams.
• A strong understanding of the community, employment, women’s or criminal justice sectors.
• Experience of establishing new contracts.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: ASAP

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

We are recruiting for a Head of Digital Mobilisation and Engagement to join our team; the scope on this job involves….

Job Title: Head of Digital Mobilisation and Engagement

Location: Remote, with the requirement to occasionally work at our Head Office (Vauxhall) or other locations due to business need.
Salary: £55,009 per annum
Contract type: Full-time, Permanent

Hours: 37.5

An exciting opportunity has arisen for a passionate and skilled digital specialist to join Refuge as Head of Digital Mobilisation and Engagement.

Leading a talented team of six, the Head of Digital Mobilisation and Engagement is responsible for Refuge’s digital engagement and mobilisation work, collaborating with colleagues across Fundraising, Communications and Policy, to continuously improve the effectiveness and impact of Refuge’s work.

They will implement our Digital Engagement and Mobilisation Strategy, delivering sustainable growth and value to Refuge, with an emphasis on digital mobilisation to shift social norms, change policy and rasie income. An expert in mobilisation strategy, social, email, website, content, paid media, and digital tactics, they will also provide analysis and insight to improve programme performance, whilst ensuring we are testing, learning, and optimising all the time.

The successful candidate will have substantial experience of developing and delivering digital strategies to mobilise the public with innovative campaigns, recruit new supporters, grow income, and deepen engagement, in addition, they will possess deep knowledge of the theory and principles of digital engagement, campaigning and fundraising.

This role would suit an ambitious digital expert seeking to utilise their technical and leadership skills to make a real impact on Refuge’s work.

For further information, including a full job description, please see the downloadable job information pack at the top of the page.

To apply, click on the ‘Apply Now’ button and submit your application by 9am on Monday 4 November 2024. First round of interviews will be held remotely on 13 November 2024 and the second round of interviews will be held remotely on 18 November 2024.

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Our client, a leading London University, is seeking to recruit a temporary Head of Student Casework on a full-time basis (35 hours per week). This role is for an initial 3-month period, with hybrid working—3 days on-site and the remainder remote—and an immediate start.

Key responsibilities include:

• Advising on student casework policies and procedures.
• Ensuring the student code of conduct and related policies remain relevant.
• Monitoring statutory requirements and national developments in student casework.
• Contributing to the development of casework-related policies and guidelines.
• Overseeing quality assurance processes and providing accurate advice on standards.
• Offering expert guidance in panel meetings to ensure adherence to policies.
• Managing effective triaging and oversight of all casework, providing updates on live cases.
• Supporting team members with complex cases and serving as the escalation point.
• Liaising with external parties, including the Office for Independent Adjudication (OIAHE) and legal advisors.
• Establishing strong relationships with key stakeholders and internal teams.
• Keeping senior executives informed of significant casework matters.
• Developing effective communication strategies for engaging with students and staff.
• Representing the department on key committees (e.g., Equality, Diversity, and Inclusion).
• Collaborating with the students’ union to support students during casework procedures.
• Line managing the Casework Team to ensure efficient service delivery.

To be considered, you will have:

• Experience in a Student Casework environment from within Higher Education.
• Strong administrative skills and a keen eye for detail.
• Proven line management experience, leading high-performing teams.
• Excellent problem-solving, communication, and organisational abilities.
• Expert knowledge of regulatory issues, safeguarding, and student misconduct.
• Strong IT literacy.

The post requires immediate or short-notice availability.

Who we are:

LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well. 

We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services.  Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.

You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.

About the role:

The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).

This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.

The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.

This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services. 

We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals.  The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.

About you:

The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.

You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.   

This is an excellent opportunity for someone who is looking for a new challenge! 

Why join us:

We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:

· the opportunity to work flexibly

· up to 38 days annual leave (including bank holidays)

· a generous pension scheme

· season ticket loans

· family friendly policies and personal/professional development packages

How to Apply:

To apply please complete the online application form using the link below and submit your up-to-date CV to us.

Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Closing date: 5:00pm on 1 November 2024

Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

About us

An exciting opportunity has arisen to join Pro Bono Economics (PBE), an organisation that prides itself on its flexible working environment, culture of learning, focus on employee wellbeing and the strength of our employee relationships. PBE offers a strong benefits package, opportunities for development and a team working at the top of their game.

PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.

Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE is entering a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation is taking a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.

About the role

The Head of Fundraising will be responsible for executing Pro Bono Economics’ (PBE) fundraising strategy under the Director of Development’s guidance. This role focuses on increasing and diversifying income through building relationships with trusts, foundations, corporates, and high-net-worth individuals, while also securing funding for specific research projects in collaboration with the research team. The role includes managing donor engagement, overseeing grant applications, leading a small team, and ensuring compliance with fundraising regulations, all while maintaining operational oversight of the fundraising department.

Post type: Full-time, Permanent, hybrid working

Staff Benefits

• 28 day annual leave per year (excluding bank holidays)
• 7% employer pension contributions
• Group life assurance scheme and sickness cover
• Employee assistance programme
• Enhanced parental leave policy
• Generous personal development budget
• Discounted university gym membership
• A flexible work environment committed to employee wellbeing

Main Duties & Responsibilities

• Fundraising strategy implementation: Deliver PBE’s multi-year fundraising strategy to expand and diversify income from major donors, trusts and foundations, corporate partners and research institutions
• New business development: Identify and secure new funding opportunities, focusing on building sustainable partnerships.
• Research support: Collaborate with the research team to identify funding for specific research projects and submit tailored grant proposals.
• Donor engagement: Steward relationships with existing donors, ensuring renewals and funding upgrades.
• Bid writing & reports: Develop and write compelling grant applications, case for support documents and reports which communicate PBE’s services and research programmes.
• Departmental leadership: Support the Director of Development in managing budgets, resources, and a fundraising officer, ensuring team efficiency and future planning.
• Regulatory compliance: Ensure adherence to fundraising regulations and policies, including GDPR and safeguarding.

About you

Report directly to the Director of Development, the Head of Fundraising will have the following experience and skills.

Experience

• You have senior fundraising experience across a broad mix of income streams, a talent for building partnerships, bid writing and a strategic mindset.
• Experience working with research-driven organisations is a plus, as is familiarity with CRM systems like Salesforce.
• You are happy to roll up your sleeves and spend as much time focused on immediate management and income priorities as you are on strategy and ideation.
• Will be suited to a senior fundraiser looking for their first Heads of role or someone who has already taken that step.
• A strong commitment to PBE’s internal culture of inquisitiveness, generosity, honesty and respect.

Skills/Competencies

Ideal characteristics

• Fundraising expertise: Proven experience in securing multi-year funding from trusts, foundations, corporates, and high-net-worth individuals.
• Grant writing: Strong ability to develop persuasive funding applications and project reports.
• Relationship management: Excellent interpersonal skills with a track record of managing donor relationships and securing renewals.
• Research funding knowledge: Ability to work closely with the research team to identify and secure funding for specific research projects.
• Project management: Ability to deliver complex projects on time, set priorities, and manage resources effectively.
• Team leadership: Experience managing teams, fostering development, and making resourcing decisions.

Core competencies

• Strategic thinking: Experience executing strategies that align with organizational goals.
• Communication: Exceptional writing and presentation skills, adaptable to different audiences.
• Attention to detail: Commitment to quality and precision in both written work and fundraising operations.
• Collaborative approach: Ability to work effectively with internal teams and external stakeholders.
• Adaptability: Ability to thrive in a fast-paced, evolving organisation, responding to new opportunities.

Desirable characteristics

• Experience working within research-driven organisations.
• Familiarity with fundraising databases (Salesforce preferred).
• An eye for detail and a strong dedication to quality.
• Proven ability to work independently and manage priorities and deadlines, alongside an ability to work collaboratively in a small team.

PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.

For details of our applicant’s privacy policy, please see PBEs website

Please note that PBE does not hold a sponsorship licence and is therefore unable to provide work sponsorship visas for this role.

As part of the interview process, you will be required to complete a pre-interview task or presentation. Further details will be provided in due course

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.