Head Of People Culture Jobs
Title: Housing Officer
Location: Activity-based/Hammersmith
Contract type: 1 year Fixed term contract
Hours: Full time 35hours Monday - Friday
Salary: £36,321
Closing date: midday Monday 9 September 2024
These are exciting times for Women's Pioneer Housing. We have recently achieved planning permission for two new developments and over the next 2 years, we will be developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.
Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Reporting to the Housing Services Manager, we are looking for a Housing Officer to join a small team in a busy, fast-paced environment. You will manage a patch of approximately 260 properties in West London and will be responsible for managing rent and service charge collection, lettings and antisocial behaviour, as well as supporting our residents with general enquiries. We work with colleagues across all areas of the business to provide an excellent service for our residents, helping drive up resident engagement and satisfaction, as well as meeting key performance targets.
Ideally you will bring direct experience in these areas however, relevant transferable skills are as important. You must be an effective communicator be organised, empathetic and understand the need to create effective resolution outcomes. You will be visiting residents in their homes, talking to them on the phone and corresponding with them in writing so excellent interpersonal, verbal and written communication skills are crucial for this role. You will also be working with external agencies, including the Police and Social Services and be capable of forming effective partnership arrangements.
You will be equipped with mobile technology to deliver a flexible service, visible and accessible to our residents. We want individuals who are able to find positive outcomes and who can demonstrate a passion for customer service with residents at the heart of what you do.
What you bring will allow you to work collaboratively with staff across the organisation and with our residents where you will professionally and positively interact with different groups of people, building relationships where you are trusted and inspire confidence. You must be able to prioritise your work, pay attention to detail and ensure you meet tight deadlines.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our residents’ expectations. To do this you will be able to translate and apply information, policies and legislation, demonstrating excellent verbal and written communication skills in your dealings with stakeholders. Your IT skills will bring a proven ability in the use of various software packages to accurately populate and record information.
To have an informal discussion about the role please call us to speak to Natasha Roberts, Director of Operations.
Your completed application must be sent to our HR Mailbox by midday on Monday 9 September 2024 and must include:
- Your CV
- A supporting statement explaining how you meet the requirements of the role
- A Completed Diversity Monitoring Form
Interviews will be held during the week commencing 16 September 2024 at our offices in Hammersmith, West London.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Who are we looking for?
We’re seeking an Interim Training Manager for a 6-9 month contract, with the potential to transition into a permanent position for the right candidate. This is a unique opportunity to lead and enhance our training programmes within the charity sector.
In this role, you’ll ensure our training initiatives meet their objectives, stay on budget, and deliver exceptional outcomes.
You’ll leverage your excellent stakeholder management and influencing skills to build strong relationships and drive strategic development. Ideally, you’ll have experience as a trainer or in L&D, and a solid understanding of mental health would be a significant bonus.
If you’re ready to step in and lead with expertise and passion, we want to hear from you!
About the role
Working closely with the Programme Officer for Training, the Training Manager will manage the training function, leading the delivery and continuous improvement whilst managing key relationships ranging from associate trainers who deliver training on behalf of Student Minds to external organisations who wish to purchase training. This role has responsibility for income generation within the organisation and management of the trainer network.
Responsibilities
- Oversee and continuously improve the training function, ensuring objectives and outcomes are met on time, within budget, and to quality standards.
- Lead detailed programme planning, including risk management and budget oversight, in collaboration with colleagues.
- Drive income generation, develop pricing models, and lead marketing strategies for training programmes, working towards annual financial targets.
- Manage relationships with key stakeholders, coordinate professional development for trainers, and assure the quality of training delivery.
- Stay informed on sector developments, adapt training content accordingly, and represent the training programmes at external events.
- Support the implementation of digital systems and contribute to website development for training-related content.
- Collaborate with the team on cross-organisational events, provide consultative feedback, and uphold the organisation's values, including EDI practices.
For the detailed job description please download our Recruitment pack.
Details
Hours of work: 30 hours (4 days) / per week
Contract: 6-9 months (Temporary)
Full-Time Salary Range: £28,552 - £32,445 per annum
Pro-Rated Part-Time Salary Range: £22,841.6 to £25,956 per annum (based on 30 hours per week, equivalent to 80% of a full-time role)
Why work for us?
- Meaningful Mission: Join a team committed to ensuring no Student should be held back by their mental health.
- Nurturing employee wellbeing is central to our culture. That's why we provide each team member with 10% wellbeing time, approximately 3.5 hours a week, to invest in activities such as gym sessions, yoga, extended lunch breaks, or simply taking a rejuvenating walk. Join us and experience a workplace where your health and happiness are valued.
- Equity, Diversity and Inclusion: We value diversity and inclusion, and we actively promote equity in our recruitment process. We use priority interview scheme for candidates from ethnically diverse backgrounds and employ blind shortlisting techniques to ensure fairness and eliminate discrimination.
- Transparent Recruitment Process: Instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
How to apply?
- Download the recruitment pack in the document section, where you’ll find more information about the role including responsibilities and person specifications.
- Complete the Equality Monitoring Form.
- Download and complete our application form which is available in the document section below.
- Upload your completed application form.
Application deadline: 8th September
Interviews: 18th September
Start date: as soon as possible
Student Minds is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply.
The client requests no contact from agencies or media sales.
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.
We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.
Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.
The NSPCC’s Professional Learning Services department delivers learning, transfers knowledge and provides advice and guidance to anyone working or volunteering with children and young people to enable them to keep children safe. We work together with individuals and organisations to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
The Commercial Strategy Team is responsible for driving the Professional Learning Services 5-year growth strategy through data, insights and business development. It is a vital part of the department, owning both the data systems and insights which impact product development and delivery as well as leading on all marketing and business development activities.
As Data and Insights Manager not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your experience with a sector leading team.
Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
The NSPCC is seeking an Data and Insights Manager to join the Commercial Strategy Team within the Professional Learning Services department (PLS). The successful applicant will be experienced in developing data strategies, managing data teams as well as have experience of presenting customer and market insights to influence commercial decision making.
This is a new role which provides the opportunity to lead a growing team and shape and develop how the PLS department uses customer and performance data to help us grow our income, shape our product offer and reach more professionals to keep children safe.
Candidates should have a keen eye for detail and be confident communicating data strategies and insights to their stakeholders, plus have a willingness and drive to want to create change for children.
The key aspects of this role are:
• Take responsibility for creating and implementing the PLS data strategy to move towards creation of a single customer view.
• Take responsibility for the delivery of the following areas for the department: data systems and processes, performance and customer data visualisation , market insights and reporting
• To lead, manage and develop the PLS Data and Insights team in line with corporate standards in order to grow our capacity and ability to use customer and product data
• To provide accurate and timely customer and market data to inform our business development, marketing and product development strategies
• To help drive an audience-led culture to support decision making
• Supervise any tech development or migration projects for the department as required
Key relationships - Internal
• Director of Professional Learning Services
• Head of Commercial Strategy (Line Manager)
• Data Systems Support Officer (Direct Report)
• Data Analyst (Customer Data and Audience Insights) (Direct Report)
• Head of Data and Analytics within the Technology and Data directorate
• Peers and colleagues within the Business Development and Sales Team
• Peers and colleagues within the Customer Services team
• Peers and colleagues within the Professional Learning Services Department
• Peers and colleagues within Knowledge and Information teams
• Peers and colleagues within the Technology and Data directorate
• All other Income Generation directorate teams
Key relationships - External
• Third party suppliers and pro-bono advisors
Main duties and responsibilities
• Take overall responsibility for developing and implementing the PLS data strategy to move towards creation of a single customer view, covering areas such as data systems, data visualisation tools and market insights
• Individually and/or through the team, to implement agreed strategies to maximise efficiency and effectiveness of data reporting and systems in line with PLS business plan and priorities.
• To recruit, train, develop and manage the PLS Data and Insights team in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development.
• To work with the Marketing and Planning team to provide accurate data and insights to help inform our departmental annual marketing plan
• Take overall responsibility for all market insights, research and competitor analysis to inform our pricing strategy and product portfolios
• To be responsible for improving the data quality of the department, introducing audits and processes to achieve best practice
• To be accountable for accurately reporting on the corporate impact measures and Key Performance Indicators for the department in line with directorate and organisation wide requirements
• Support all users, including the Senior Leadership Team, with ad-hoc deep dive analysis & insight requests.
• Work with colleagues in the Tech directorate to support the implementation of any new data systems, processes and platforms as part of a wider tech project
• Take responsibility for integrating the PLS department into any cross directorate data projects
• Identifying opportunities through data-driven analysis to incorporate into sales and marketing activity that targets new and existing customers including opportunities to cross-sell across different NSPCC Learning products and services.
• To be accountable for the development of relationships with internal customers supported by the team, including pro-actively improving knowledge and understanding of internal customers and their role to support the NSPCC’s aims.
Responsibilities for all Staff within Income Generation and Professional Learning Services:
• A commitment to safeguard and promote the welfare of children and young people
• To update databases and supporter/customer or volunteer information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Highly developed experience analysing data (ideally customer and audience data) and delivering insights to inform commercial decision making
2. Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages
3. Experience of creating and delivering data strategies to improve business performance
4. Experience in using data visualisation tools to create dashboards that improves efficiency and enables self-serve insight
5. Ability to build, manage and develop relationships within an organisation and externally and achieve objectives through these relationships.
6. The ability to plan, monitor and implement projects and initiatives, identifying conflicting demands and establishing clear priorities, and ensuring that own work and work of others is completed to a high standard.
7. Excellent presentation skills and ability to write reports both verbally and in writing
8. Experience in using Microsoft based software packages, CRM systems, databases, Power BI and applications.
This is an opportunity to join Refuge as a Building Advisor. You will be responsible for ensuring that Refuge complies with statutory building and property obligations and monitor changes in industry standards and regulators requirements. The post holder will also monitor obligations in property agreements and support corporate services and provide technical advice which may require research. The post holder will collect property data to demonstrate compliance and for reporting purposes as well as update Refuge’s property polices accordingly and train people.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
We are the Society of Genealogists (SoG), an educational charity founded in 1911. The Society is the custodian of an extensive and exciting collection of diverse historical and modern, physical, and digital records, including grassroots sources, rich data of unlikely origin, and exceptional assets that capture the unfolding, unofficial history of us all.
We provide a well-regarded programme of education and training, supporting people not only to research their family roots but also to understand what they’ve found. Put simply, we recognise that knowledge of our past helps to illuminate the present and guide the future, so we continue to research, learning from all of our histories.
Benefits:
· Twenty-five days of annual leave as well as Bank Holidays.
· Access to member benefits of the Society of Genealogists
· Pension scheme
Location: This role is based in London, at our Research Hub, Wharf Road, London, N1 7GS. The role requires on-site office working with flexibility for home working one day a week.
Purpose:
You will be a key part of the SoG team, managing our multimillion-pound library and educational space, as well as providing administrative support to the Head of Membership. As we are a small organisation, there are opportunities to gain experience in a variety of areas, such as events, library and archive services, finance and data systems, and governance. The role would suit someone with the energy to make the job their own, who is able to work independently, and who thrives in an environment where they can make a real difference to the thousands of people that we serve.
Because our library will be open to the public on weekends and occasionally in the evenings, we are looking for someone who can work flexibly, but in return, we can be flexible around your needs too, including offering some home working.
Key Responsibilities
Office Management
- Update and maintain the office risk assessment
- Act as point of contact for our maintenance suppliers
- Keep personnel records up-to-date
- Manage office supplies
- Manage the booking of our events space, liaising with external clients
- Ensure a smooth-running office and premises
Membership
- Monitor and respond to member enquiries by email, telephone or in person
- Maintain and update the CRM and membership records
- Maintain and amend mailing lists and process returned mail
- Process cheques and DDs, actioning the BACS reports weekly
- Produce regular membership reports
- Process paper renewals and gift options
- Welcome visitors at Reception when required
Governance
- Take minutes of meetings as required
- Organise internal events and meetings
- Filing and administrative duties as required
Criteria:
Essential
· Ability to work unsupervised and in teams with a diverse range of people
· Excellent organisational skills
· Excellent writing skills
· Excellent attention to detail
· Excellent customer service skills
· Strong command of the English language and outstanding communication skills, both
written and verbal
· Ability to prioritise and multitask
· Excellent computer literacy, particularly in Microsoft Office applications
· Ability to handle confidential information with sensitivity and discretion
· Positive and proactive approach; ability to find practical solutions and to work cooperatively with internal and external stakeholders
Desirable
· Experience of taking minutes at meetings
· Experience of working with a CRM
· An interest in family history
Application process
Please send a CV of no more than 2 pages and a covering letter of no more than 2 pages setting out how you meet the criteria in the ‘Essential’ list, using the criteria as headings.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: Applications are being reviewed on a rolling basis, please apply without delay to avoid disappointment.
Please send a CV of no more than 2 pages and a covering letter of no more than 2 pages setting out how you meet the criteria in the ‘Essential’ list, using the criteria as headings.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Young People service in Bracknell.
£40,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.
As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.
In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.
We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.
You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff to deliver excellent services
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind
* Excellent organisation skills
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can-do attitude
* Ability to cope positively with challenging and diverse behaviour
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Able to work as part of a group or team as well as being self motivated
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Experience of managing contracts and resources and delivering to budget and performance targets
* Experience of delivering to housing management performance targets
* Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
* Experience of successfully managing external partnerships to ensure successful delivery of services
* Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
* Other relevant professional memberships and/or specialist qualifications
For our full job description please visit our webiste!
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,535 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Senior Direct Marketing Officer
We are currently looking to recruit a Senior Direct Marketing Officer to manage and deliver our Cash and Raffle programme. Within this role, you will be responsible for the recruitment and retention of cash and raffle donors and for managing the two Direct Marketing Officers on the projects to deliver this area of our programme.
We are looking for someone to maximise income in line with set targets and within the context of the overall Cash and Raffle programme. You will undertake wider projects to optimise the programme in line with overall strategy and plans. A key part of this role will centre on recruiting good quality donors to ensure the future income of the programme and provide a pipeline of regular givers and Legacies, identifying new recruitment channels and testing opportunities.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working equally. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd September 2024
Interview date: First Round Virtual Interviews: w/c 9th September 2024
Second Round On-site Interview: w/c 16th September 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise the potential signs and impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for an organised and reliable individual with great problem solving and team working skills. As the Finance Manager you will play a crucial role in supporting the team to carry out their work. You will be responsible for preparation of bi-monthly management accounts and working with the Senior Leadership Team on annual budgeting and reporting processes, as well as overseeing the organisation’s day to day financial processes. The role also includes line management of our Finance Officer and HR and Admin Officer who carries out our HR functions with the support of an external HR consultant.
In this role you will also have the opportunity to work with the board of trustees and CEO as a member of our Finance Sub-Committee, involving discussions and decisions about the charity’s reserves, investments, and organisational strategy relating to finance.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this essential role. You will be contributing to the invaluable work of Rising Sun and making a lasting difference to the lives of those who’ve experienced domestic abuse.
SUMMARY OF JOB PURPOSE
To ensure efficient and effective financial management across Rising Sun in line with our financial procedures and company and charity regulations.
To produce financial information for the CEO and board of trustees, such as budgets, income and expenditure reports, bank balances etc.
To support the fundraising team by providing financial information for funding applications and reports.
To line manage the Finance Officer and HR and Admin Officer.
MAIN DUTIES AND RESPONSIBILITIES
Financial Management
- Ensure all accounting is clear, well managed & compliant with SORP guidelines.
- Implement financial controls by maintaining and enforcing financial policies
- Prepare bi-monthly finance reports for the Board of Trustees.
- Monitor cash flows to ensure that the operations and liquidity of the organisation can be maintained.
- Liaise with the external auditors to produce the annual accounts.
- Co-ordinate and partake in quarterly Finance Sub-Committee Meetings.
- Monitor our investment portfolio and make changes following discussions in the Finance Sub-Committee Meetings.
- Work collaboratively with the Senior Leadership Team to prepare budgets and forecasts for services and the charity overall.
- Work with the fundraising team to ensure funding is received and allocated appropriately, and provide financial information for funding applications and reports.
- Ensure the Rising Sun has appropriate insurance for our size and activities.
- Act as the point of contact for HMRC, Charity Commission, Companies House and company pension scheme, including submission of gift aid claims, PAYE information and any statutory requests.
- Act as data protection lead and a signatory on bank accounts and countersign bank payments.
- Ensure monthly payroll is completed accurately and on time.
- Oversee development and decision making around improving organisational systems and processes, e.g. payroll processes, cloud, broadband, phones
- Oversee the day to day finance functions, including ensuring expenditure is recorded accurately and coded appropriately, month and year end reconciliations and journals are accurate and complete, and any due invoices and expenses are paid.
Line Management
- Line manage and provide cover for the Finance Officer and HR and Admin Officer, providing support, development and training opportunities and supervision to carry out their roles, summarised below.
- Finance Officer – Processing invoices, expenses, payments and gift aid. Preparing bank reconciliations and payroll. Monitoring the accounts and admin email inboxes and covering client referrals as required.
- HR and Admin Officer – HR policies and procedures, recruitment/onboarding, liaising with external HR consultants. IT requirements and systems. Office management. Monitoring the admin inbox and covering client referrals as required.
General Duties
- Maintain confidentiality on all appropriate matters.
- Adhere to the requirements of Rising Sun’s policies and procedures, including Data Protection and Safeguarding.
- Ensure continual awareness of developments in legislation and policy which are relevant to the role.
- Undertake any other tasks that are appropriate to the post and that reflect the needs of the organisation.
PERSON SPECIFICATION
Qualifications
- Relevant finance qualification (eg. AAT) or equivalent experience.
Knowledge and Experience
- Knowledge and experience of charity accounts SORP, contracts and grants accounting (e.g. restricted/unrestricted) and accruals concept of accounting.
- Thorough knowledge of HMRC requirements with regard to tax, national insurance and statutory deductions and payments.
- Experience of working with external auditors to produce annual accounts.
- Experience of producing financial information and reports for trustees and/or the CEO.
- Knowledge of robust financial processes to reduce risks and ensure best practice in our financial management.
- Knowledge or experience of book keeping and maintaining accounting records.
- Working knowledge and experience of operation of Quickbooks (or similar software) for accounting.
- Good awareness of statutory requirements relating to HR, data protection and payroll processes.
- Experience of line managing team members to help them to work at their best. (Desirable)
- Knowledge or experience of working the domestic abuse sector. (Desirable)
Skills and Attitude
- Excellent IT skills (especially MS Excel) and able to learn to use new software as required (we use Quickbooks, Donorfy, Breathe HR and MS Office).
- Ability to work supportively and effectively within and across teams and build good working relationships.
- A systematic and organised approach with an ability to prioritise and meet deadlines.
- Ability and willingness to work independently.
- Effective written and verbal skills.
- Flexible, proactive and willing to continually develop own skills and knowledge across a range of relevant subjects.
- Strong attention to detail and a high level of accuracy
General
- A commitment to the values and ethos of the Rising Sun.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- Committed to safeguarding service users, willing to undergo a DBS check and able to follow safeguarding procedures.
- Has the right to live and work in the UK.
This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Safeguarding Statement
Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as a Clinical Services Matron, helping shape a team to achieve one collaborative goal; Empowering Choice, Transforming Lives
This role is being advertised as a Clinical Lead however the successful applicant will be employed as a Clinical Services Matron.
⌚ Hours: Full time, 37.5 hours per week with core hours 8am-4pm, Monday to Friday with the occasional Saturday shift
Lead our Clinical Team and Be the Driving Force Behind Our Mission!
Reporting directly to the Regional General Manager (RGM), you'll be the driving force behind a new established clinical team, leading and inspiring them to increase their skills and knowledge. Your leadership will ensure that our clinical goals not only align with our vision but also focus on safety, exceptional client experiences, and sustainability. Expect some travel during the training period as you play a key role in seamlessly coordinating our services.
Be the Gold Standard in Clinical Excellence: Inspire, Improve, and Collaborate for Outstanding Client Care!
You'll be the champion of continuous improvement, inspiring your team to deliver outstanding client care. By setting the highest standards in clinical practice, you'll be the gold standard everyone aspires to. Your collaboration will help forge strong partnerships with our Operational and Clinical departments, crucial for our success. If you've got experience in clinical management and leadership, know how to motivate a team to deliver outstanding client care, and hold a valid Nursing and Midwifery PIN, we want you on our team!
Support in Our Regional Expansion: Lead the Setup of New Sites and Build Our Future Team!
During the first 6-12 months, you'll be instrumental in setting up new sites across the region, including:
- Assisting the RGM with strategic planning and executing new site launches
- Working closely with cross-functional teams to ensure smooth integration of operations, technology, and personnel
- Leading recruitment, induction, and training for a full-service delivery team
The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.
What’s in it for you?
In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
- Financial Reward: Take advantage of Free Parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
- Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
- Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
- Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.
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The client requests no contact from agencies or media sales.
We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.
A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.
This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us. We’re progressing some exciting new projects, and you’ll have the opportunity to develop a variety of skills and knowledge.
We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.
- Permanent role
- Full time (35 hours per week)
- £33,000 to £35,000 per annum
- Hybrid working – linked to Ewell (Surrey) office, with home and office working
- In-office working - at present, the team meet in the office 1-2 times per month
- We are passionate about flexible working, talk to us about your preferences
Key Responsibilities
- Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.
- Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.
- Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.
- Integration of Fundraising and External Affairs’ activities and objectives
- Ensures all activity is run in line with best practice and compliance.
- Works with the Senior Direct Marketing Officers and Head of Individual Giving to develop and deliver the individual giving strategy for priority audiences.
- Undertake database analysis, to inform and improve the direct marketing programme.
The Person
You’ll have some previous experience of direct marketing campaign management across a range of channels. You’ll be able to effectively manage multiple projects and campaigns. Engaging and passionate about our cause, you’ll be a team player with excellent communication and personable skills.
Full Job Description here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working:
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQIA+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer some short application questions on your motivations for applying. If you’re interested in applying or would just like to find out more, then we'd love to hear from you. This role will close for applications at midnight on 15th September, with video interviews scheduled to take place in the week of 23rd September.
The client requests no contact from agencies or media sales.
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are looking for someone to join our Public Fundraising Team as an Event Project Manager, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025.
The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills. You will need to have a full, valid UK driving license.
Please note that this is a 9-month opportunity, of 21 hours per week.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 1st September 2024
Interview date(s): 9th - 10th September 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
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The client requests no contact from agencies or media sales.
Are you passionate about driving digital innovation and transforming user experience? If so our Digital Officer role may be the one for you.
The Royal College of Radiologists (RCR) are a membership body whose members are at the heart of what we do. Sitting in our communications directorate the Digital Officer will be instrumental in driving forward the development of the RCR’s websites and wider digital communications, helping to ensure we have the best platforms in which to deliver our messages. In this role you will lead on developing a digital first approach and ensuring we put the experiences of our members and audiences at the heart of our work.
If you are a dynamic and creative digital professional who is eager to make a positive contribution to our digital journey, as we work towards our aim of building an outward-looking organisation that helps raise the profiles of radiologists and oncologist in the UK and across the world, this is the role for you.
What you’ll do:
- Provide day to day support across the website and membership portal, liaising with internal teams and external agencies.
- Be champion for accessibility across all digital platforms, making recommendations and implementing policies and processes.
- Lead on member email communications and campaigns, liaising with colleagues to ensure communications are timely, coordinated and engaging.
- Collate regular reports to monitor the performance of digital communications using data to drive open rates and guide future developments.
What you’ll need:
- Experience of updating websites using content management systems.
- Excellent understanding of best practice for digital design and communications.
- Experience of writing, editing and proofing communications materials.
- Good understanding of the principles of web accessibility, user experience design and search engine optimisation.
- High level oral and written communication skills.
- Ability to design and create simple static or animated graphics, optimised for different digital platforms.
- Ability to work collaboratively and effectively within a team.
If you are looking for an impactful and exciting role in a medical charity with a great cause, then please find out more about the role, the RCR and instructions on how to apply in our Digital Officer candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About the role
- Reporting to: Communications and Engagement Manager
- Contract: Full-time
- Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch.
- Annual leave: 25 days holiday, plus statutory bank holidays
We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.
A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.
Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.
Location
Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events).
About CharityComms
CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people.
We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community.
We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards.
Purpose of the role
You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement.
Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management.
Social media management and community engagement
You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:
- Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives.
- Craft key organisational messaging into engaging social media content and posts to generate conversations.
- Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social.
- Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies.
- Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets.
- Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders.
- Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels.
Content commissioning and creation
Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:
- Deliver and adapt our communications and engagement strategy to meet our objectives.
- Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos.
- Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates.
- Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process.
- Work with external providers where necessary to develop resources and creative materials where required.
- Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility.
Website and email comms
Working collaboratively with teams where needed or taking key roles to:
- Edit, upload, and publish content on the CharityComms website as directed.
- Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
- Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed.
- Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements.
Other activities
- Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
- Analyse data for reporting and make recommendations.
- Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content.
- Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms.
- Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
- Keep up to date with sector news, events and activities.
- Attend CharityComms and sector events, where appropriate, either in-person or online.
Person specification
Experience
- Experience of working in a professional membership organisation - desirable.
- Experience of digital content management; especially working with a CMS - desirable.
- Experience of running social media accounts and engaging communities through them - essential.
- A good knowledge of current communications and engagement techniques and practice - essential.
- Experience of both writing and editing for the web - essential.
- Experience of video and photo editing - essential.
- Experience of commissioning content - essential.
- Experience of social analytics reporting - essential.
Personal attributes
- Highly motivated and goal orientated - essential.
- Empathy with the goals and vision of CharityComms - essential.
- Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential.
- Strategically minded with a practical hands-on approach - essential.
- Excellent organisational and administrative skills - essential.
- Ability to work alone and with others and work under pressure - essential.
- Ability to demonstrate initiative and creativity - essential.
- A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
- Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
- Maintain an externally facing focus - essential.
- Support CharityComms proactive, results orientated and collaborative culture - essential.
Interviews
Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team.
These are some of the types of questions we will be asking during the interview:
- What interests you about working at CharityComms?
- Tell us about a time when you had to prioritise multiple tasks or deadlines.
- What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates?
Shortlisted candidates will be sent the list of interview questions in advance of the interview.
Diversity and Inclusion
At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.
We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available.
Additional info
All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary.
Benefits include:
- Yearly personal development budget.
- Generous pension contributions.
- Opportunity to attend CharityComms events.
- Reciprocal membership and training opportunities with many other sector organisations.
- Flexible working is offered where possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Triage Community Keyworker
Salary: £26,000 - £29,000
Location: Finsbury Park (and other locations across London)
Hours: 35 Hours per week
Contract: Fixed Term Contract – until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
You will be working in a team of Community Keyworkers in your region. You will be undertaking all initial assessments and processing these on the database and allocating these to each Keyworker. The Keyworkers will provide one to one community support to women with a variety of needs simultaneously and will be co-located with partner organisations in their region. You will be expected to travel to Advance’s Head office in London for any organisational meetings and training, as and when required.
About You:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
§ A 35-hour working week
§ An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
§ Additional days off to celebrate International Women’s Day, and for religious observance and moving home
§ Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
§ Pension scheme
§ Enhanced maternity/adoption provision
§ Access to our Employee Assistance Programme
§ Employee eye-care scheme
§ Clinical supervision for front line staff and first line management roles
§ Refer a Friend Scheme - £250 for each referral who passes probation
§ Organisation wide away days
§ Thorough induction and training
§ Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.