Head Of Marketing Jobs

ABOUT US

RUHX is the working name of RUH Charitable Fund, the official NHS charity of The Royal United Hospitals Bath NHS Foundation Trust (RUH). In 2022, we changed our working name from “The Forever Friends Appeal” to RUHX to better reflect the extra-extraordinary work we fund and capture the exceptional commitment and generosity of our supporters who give us the power to do more.

At RUHX, we are more than a hospital charity. Since 1999, we have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We are out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community. 

JOB SUMMARY

The Trusts Manager will be a driven individual with a background in securing five-, six-, and seven-figure gifts from charitable funders, corporate organisations, and/or Major Donors. Your primary responsibility will be to manage a diverse pool of Trusts and Foundations, both existing and prospective, to maximise philanthropic support across the RUH.

In this role, you will be pivotal in our Development Team, directly reporting to the Head of Development. Here, you will have the opportunity to collaborate with some of the UK's most prominent Trusts and Foundations. Your objective will be to achieve targets by proactively identifying and cultivating relationships with Trusts and Foundations and writing compelling grant applications for our key projects (medical research, patient and staff support, capital campaigns, medical equipment, and 'the area of greatest need.'

The ideal candidate will be adept at nurturing lasting relationships with funders, working towards a team income target of over £1.5m. You will also be a confident stakeholder manager, working closely with clinicians, researchers, and senior leaders to identify some of the key RUH funding areas that can deliver impact.

Central to your success will be your ability to articulate compelling cases for support verbally and in writing, translating complex information into persuasive appeals and grant applications. You will have a proven track record of demonstrating initiative in seizing fundraising opportunities and championing the endeavours of Trusts and Foundations. Your role will secure significant contributions for transformative projects and cultivate a culture of donor-centric giving, fostering long-term partnerships.

KEY RESPONSIBILITIES 

• Development- The post holder will manage Trust and Foundation income and secure an annual income of £500k+ towards the total Development team target of £1.5m. The Trusts Manager will manage a portfolio of major gifts prospects and will be responsible for the cultivation and stewardship of, five, six and seven figures gifts.
• Management—Responsible for managing an established prospect pool and identifying new donors while effectively reporting against income projections. Demonstrate potential for line management capabilities, with the opportunity for supervisory responsibilities as the role grows.
• Governance and Compliance- ensuring philanthropic giving complies with all fundraising regulatory and legal obligations, including GDPR, The Fundraising Regulator and the Code of Fundraising Practice.
• Financial & Risk Management—Working with the Head of Development, the post holder is responsible for managing Trust and Foundation income and expenditures to meet an individual target.
• External Relations and Communications- working with the Head of Development and the Marketing & Communications Team, supporting corporate communications, public relations, and brand consistency in relation to Trust and Foundation giving. 

ABOUT US

RUHX is the working name of RUH Charitable Fund, the official NHS charity of The Royal United Hospitals Bath NHS Foundation Trust (RUH). In 2022, we changed our working name from “The Forever Friends Appeal” to RUHX to better reflect the extra-extraordinary work we fund and capture the exceptional commitment and generosity of our supporters who give us the power to do more.

At RUHX, we are more than a hospital charity. Since 1999, we have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We are out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community. 

JOB SUMMARY:

The Philanthropy Manager will be a driven individual with a background in securing five-, six-, and sevenfigure gifts from charitable funders, corporate organisations, and/or Major Donors. Your primary responsibility will be to manage a diverse pool of Major Donors, both existing and prospective, to maximise philanthropic support across the RUH.

In thisrole, you will be pivotal in our Development Team, directly reporting to the Head of Development. Here, you will have the opportunity to collaborate with some of the UK's most prominent philanthropists. Your objective will be to achieve targets by proactively identifying and cultivating relationships with major donors and channelling their interests towards our key projects (medical research, patient and staff support, capital campaigns, medical equipment, and 'the area of greatest need.'

The ideal candidate will be adept at nurturing lasting relationships with funders, working towards a team income target of over £1.5m. You will also be a confident stakeholder manager, working closely with clinicians, researchers, and senior leaders to identify some of the key RUH funding areas that can deliver impact.

Central to your success will be your ability to articulate compelling cases for support verbally and in writing, translating complex information into persuasive appeals. You will have a proven track record of demonstrating initiative in seizing fundraising opportunities and championing philanthropic endeavours. Your role willsecure significant contributionsfor transformative projects and cultivate a culture of donorcentric giving, fostering long-term partnerships.

Above all, you will be dedicated to RUHX, the RUH, and the NHS—committed to transforming patient care through a business-minded and innovative approach to driving development.

KEY RESPONSIBILITIES

• Development- The post holder will manage philanthropic income and secure an annual income of £500k+ towards the total Development team target of £1.5m. The Philanthropy Manager will manage a portfolio of major gifts prospects and will be responsible for the cultivation and stewardship of, five, six and seven figures gifts.
• Management—Responsible for managing an established prospect pool and identifying new donors while effectively reporting against income projections. Demonstrate potential for line management capabilities, with the opportunity for supervisory responsibilities as the role grows.
• Governance and Compliance- ensuring philanthropic giving complies with all fundraising regulatory and legal obligations, including GDPR, The Fundraising Regulator and the Code of Fundraising Practice.
• Financial & Risk Management—Working with the Head of Development, I am responsible for managing philanthropic income and expenditures to meet an individual target.
• External Relations and Communications- working with the Head of Development and the Marketing & Communications Team, supporting corporate communications, public relations, and brand consistency in relation to major donor giving.

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 10th of September. Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day. 

Would you love to be the friendly and welcoming face and voice of the Prince’s Trust, selling our great work to young people and partners in your local area?

Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!

You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.

Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true! Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.

And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.

At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals. Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The Princes Trust, where every day is a chance to create a brighter future for our young superstars!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience

We have two exciting opportunities to join our National Events Fundraising Team. This team looks after all our fundraising events from Fundraising My Way and Virtual Challenges, to the London Marathon, Treks and Swimathon. The team provides a wide range of activities that our supporters can engage with, managing the product life cycle from strategy to marketing and stewardship, to evaluation and analysis.

We are a passionate, fun and inclusive team based across the UK. We offer the chance to work in a creative and innovative team where you will join our mission to deliver an unrivalled supporter experience while increasing participation and income.

Your role in our mission…
We're looking for individuals experienced in product management within a Fundraising environment. We have two roles available:
- One role will be responsible for our Supporter Led portfolio, working cross-organisationally to create and deliver products for our key audiences year-round and strive towards our ambitious growth targets.
- One role responsible for our Social Fundraising products, working across Meta channels to offer varied, accessible challenges to engage new audiences and build our ongoing social fundraising strategy, focusing on acquisition and growth.

As the product expert, you will gain multiple stakeholders buy-in, create, and own each product strategy and budget and be the charity wide point of contact for the product and be accountable for recruitment and stewardship of participants. We're looking for someone who is passionate about supporter care, can manage multi-channel marketing campaigns and can deliver excellent product/project management in an event fundraising setting.

Additional Criteria for Success:
- Demonstrable experience within fundraising (or other income generating/product development function), particularly with experience of community, event or digital fundraising.
- Excellent stakeholder management skills and ability to work effectively in large and complex cross- functional teams
- Proven Project Management skills
- Excellent knowledge of Marketing campaigns, tools and techniques
- Strong product management experience as well as analytical skills, and market awareness will be essential to ensure that product strategies are grounded in data and evidence.

Contract: Permanent
Salary: £34,500 - £38,324
Location: Home based. This role can be based anywhere in the United Kingdom.

Application & Interview Process
* As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
* Close date for applications: Sun 1st September 2024
* Interviews will commence w/c 9th September

Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Role Summary

As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages. 

We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.

You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision. 

Job Details

• Reports to: Global CEO

• Department: INT Communications

• Direct reports: Senior PR Manager

• Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues. 

• Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)

• Hours: 40 hour a week (36h possible) 

• Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)

Responsibilities

Strategic development and implementation

• Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.

• Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.

• Create relations with key media outlets to increase visibility and dissemination opportunities

• Develop media relations and build relationships with PR contacts to continuously grow our impact.

• Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.

• Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.

• Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.

• Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.

• Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities. 

• Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc. 

Management and leadership

• Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.

• Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.

Budget and resource management and evaluation

• Manage a dedicated budget for effective reporting and forecasting.

• Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan. 

Qualifications

Required:

• An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.

• A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.

• Strong track record in PR (including broadcast), marketing and/or organisational branding.

• Excellent written and verbal communication skills, English to native level (or C1).

• Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.

• Strong project management skills.

• Ability to juggle a varied workload, delegate effectively and contribute as a team player.

• Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.

• High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.

• A strong understanding of, and experience of using, quantitative and qualitative evidence.

• Strong problem solving skills.

• Experience of strategy development and target setting.

• A commitment to ProVeg’s values and guiding principles.

• An instinctive ability to positively contribute to and influence the wider team.

Preferred:

• A good understanding of data protection issues, including GDPR

• Experience of visual communication methods (video, infographics, etc.)

• Understanding of the third sector.

• International experience.

• Understanding and/or experience of policy processes and advocacy.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 27 September 2024

Start: November 2024 (or sooner if possible)

Further information

Our Application Procedure

Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.

The recruitment process includes: 

• Online Cognitive Aptitude Test and a Personality Test.

• A first online interview with the People & Culture team.

• Online trial task.

• A second interview with the hiring manager.

• The final decision may require an additional interview, usually with Senior Management.

Hours: This role is part time role, available for up to 3 days a week, (21 hours a week) with the expectation of flexibility in emergencies.

Remuneration: GBP £41,000 FTE gross annual (pro-rated based on a full-time equivalent salary, and dependent on experience)

Duration: Permanent

Location: UK-Med Office, Manchester, UK (hybrid working available)

Are you a dynamic and experienced Corporate Partnerships Fundraiser with a proven track record in developing strategic corporate partnerships to drive significant income growth and create impactful, mutually beneficial relationships?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As we expand significantly, we seek a passionate and skilled Senior Corporate Partnerships Fundraiser to join our growing Fundraising and Communications team.

You will play a pivotal role in UK-Med's ambitious growth strategy, building our private income through developing a new strategic corporate partnership plan, working to identify and reach out to national and regional corporate partners as a new income stream.

Working closely with the Head of Philanthropy, you will take the lead on researching, prospecting, cultivating and stewarding corporate supporters to not only vital secure financial support for UK-Med's work but also create collaborative, strong, mutually beneficial relationships.

This role offers a unique opportunity to work closely with the Greater Manchester Chamber of Commerce, the largest Chamber in the UK, with over 5000 members. As tenants of the Chamber, UK-Med's Head Office is situated with the Chamber of Commerce and, as an approved partner, the Chamber are hugely supportive of UK-Med's vision to grow income and awareness amongst Chamber members. Join a growing team on this exciting journey to save lives and build resilient health systems!

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.

How to apply

We strongly recommend that you read the Candidate Information Pack - Senior Corporate Partnerships Fundraiser - August 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 16th September 2024

The vacancy will close as soon as we have received enough strong applications.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Event Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the Chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

About the Company: Medical Aid for Palestinians (MAP) is a leading UK charity dedicated to improving the health and dignity of Palestinians affected by conflict, occupation, and displacement. With a focus on the occupied Palestinian territory and Palestinian refugee camps in Lebanon, we provide vital health and medical care to those in need, particularly in crisis zones like Gaza.

About the Role: The purpose of this role within MAP is to build a high-performing digital fundraising programme in the UK, and in new international markets, to drive and stabilise increased fundraising performance across a range of digital channels and techniques. In collaboration with the Head of Individual Giving, you will lead the development and delivery of our Individual Giving digital marketing strategy to successfully deliver MAP’s new five-year vision. You’ll develop strategies and work across MAP’s digital channels, propositions and products year-round as well as playing a vital role in delivering multi-million pound campaigns during Ramadan and Winter. You’ll bring digital expertise, a supporter-led approach and brilliant creative thinking to develop new insight-led digital campaigns which leverage market opportunities. You’ll be a leader in the Individual Giving team, sharing your curiosity for industry leading campaigns and ideas. You’ll hire and manage a Digital Fundraising Officer, manage income and expenditure budgets and deliver exceptional fundraising and engagement campaigns which maximise income opportunities to support our work in the Occupied Palestinian Territories and Lebanon.

Responsibilities:

Strategy Development:

• Lead the development and delivery of Individual Giving strategies across acquisition and retention, leading on MAP’s digital fundraising strategy.
• Ensure strategies focus on optimal return on investment and increasing the life-time-value of MAP’s cash and regular giving supporters.
• Work across and develop MAP’s digital channels, propositions and products year-round, including playing a vital role in delivering multi-million pound integrated campaigns during Ramadan and Winter.

Planning & Management of Campaigns:

• Collaborate with Head of team and peers to develop team plans aligned with the Individual Giving strategy.
• Manage the team to create and optimize insight-driven, supporter-led campaigns.
• Work across teams to deliver an exceptional, consistent and engaging supporter experience.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on evidence and insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.

Innovation:

• Lead the investigation, testing, and implementation of digital-led innovations and improvements for current and new products and platforms.
• Explore international digital market growth opportunities.
• Conduct horizon scanning and analysis, both internally at MAP and externally in market.

Budget Management:

• Create annual budgets for the Individual Giving programme, setting income and expenditure targets across a portfolio of products, projects, and campaigns, with support from the Head of team.
• Manage the digital budget, including reporting on management accounts, reforecasting, and assessing risk levels.
• Provide regular income and expenditure projections to the Head of team.

Line Management & Leadership:

• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent digital growth.
• Hire, manage, and develop a Digital Fundraising Officer, setting objectives and supporting them to deliver on these.

Cross-functional work:

• Promote a culture of cross-team collaboration by supporting the team to work in an integrated manner at every opportunity.
• Champion digital fundraising across the organization.
• Build and manage effective relationships with a range of internal and external stakeholders.

General Responsibilities:

• Support the mission, ethos and values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Work collaboratively with others in all aspects of our work.
• Represent and be an ambassador for MAP.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.

Job Requirements

• Relevant experience in fundraising and/or marketing, with expert knowledge of digital marketing – including digital supporter journey development and end-to-end management of campaigns for paid social, search, display/PPC and digital PR.
• Experience in creating and managing large-scale, multi-channel, audience and data-led fundraising and/or marketing campaigns with evidence of income growth across digital channels.
• Strong track record in developing digital marketing strategies and applying best practice in marketing communications.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience of managing external stakeholders and agency partners – including creative, digital and donation platform providers.
• Experience in analyzing and presenting data for informed decision-making, as well as leading others to develop testing plans, optimise campaigns, and openly share failures and successes
• Able to manage campaigns to budget and agreed deadlines, with strong attention to detail.
• Able to confidently analyse results, digest complex data, and extract key insights to inform strategies and campaigns.
• Expertise in digital communication, with a supporter-centric approach.
• Proactively stays ahead of emerging trends and horizon scanning.
• Enjoys working in a fast-paced, agile manner, acting on learnings throughout campaign/product development and delivery.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
• Up-to-date knowledge of fundraising regulations and best practices, ensuring compliance in all activities.
• Relevant digital marketing qualification and/or equivalent experience.
• Expert digital skills across platforms.

Personal attributes and other requirements

• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities
• Commitment to the aims, values and ethos of MAP
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.

Function: Marketing and Communications

Location: Head Office - Sully (Hybrid Working)

Salary: Up to £37,083 per annum (depending on experience)

Contract type: Fixed term

Contract length: Maternity Cover (10 months)

Contract hours: Full time

Weekly hours: Monday to Friday

Closing Date: 08/09/2024

We have a great opportunity for an experienced Senior Communications and Content Executive covering Maternity Leave until 31st August 2025.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

About the role: 

As the Senior Communications and Content Executive covering maternity leave you would be responsible for writing and creating engaging communications and marketing content for the Charity's internal and external audiences.. 

You would be responsible for delivering the email marketing and communications strategy, creating engaging supporter communications and delivering the charity’s internal communications strategy. The ideal candidate would have experience of writing content for different audiences and/or platforms, and proven experience of copywriting within brand guidelines. Exceptional attention to detail, excellent organisational skills, strong communication and copywriting skills are prerequisites, as would be competent use of layout and creative content apps. 

The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week, with flexibility to meet the needs of the Charity.

The benefits of working for Tŷ Hafan include: 

• Group Personal Pension Scheme with an employer contribution of 5%
• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
• Hybrid working and when onsite free secured parking.

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

The Music Industry Lead is key to amplifying the work of Nordoff and Robbins through delivering a successful artist/celebrity ambassador program. This role will support the growth of our audiences by aligning high-profile voices with our events portfolio, marketing campaigns, and press opportunities, consistently increasing the reach of the charity. It also supports the understanding of our work by identifying media opportunities to tell our stories in collaboration with the engagement and communications team.

Strong interpersonal skills are essential to keep our ambassadors informed and engaged in our work as well as identifying and onboarding new voices who can champion our cause and grow our audience

The Music Industry Lead is part of the Music Industry team reporting into the Head of Music Industry. The post holder will be responsible for maintaining music industry relationships, identifying, recruiting and stewarding all artists, VIPs and celebrities to support the work of Nordoff and Robbins through an all year-round ambassador engagement programme that also generates income from artist led activities.

· You will be an ambassador for N&R in all your interactions

· You will create healthy working relationships across external networks important to N&R’s ambitions

· You will attend and support our fundraising events in your capacity as Music Industry Lead at N&R – This will include some evening and weekend work at times.

What we offer:

3 best things about the job (in our humble opinion)

· You will be joining an award-winning events team, with sector leading music awards show and many other industry events

· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues

· You will be working on a broad spectrum of diverse and growing range of fundraising events in the sector

Benefits include:

· £37,789 plus £1,500 London Weighting (where applicable). Total salary £39,289 per annum

· Pension scheme

· 31 days annual leave plus bank holidays

· Salary sacrifice benefits including cycle to work.

· Employee Assistance Programme (EAP)

· A true People First charity with training and career development as part of our core

· An inclusive culture – and lots of music!

· London/Hybrid working (mix of office and home – minimum 2 days per week in London office NW5 1PQ) This is a full time position and may include some evenings and weekends as required.

We are proud to have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff and Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

I want to apply, what’s next?

Please apply with a CV and cover letter detailing your interest in the role and how your skills and experience match our requirements (Please note applications without a covering letter will not be considered. Why do we need a cover letter? We want to hear about you as a person not just a list of your work accomplishments). 

Key dates:

Closing date: Monday 2nd September 2024 

Interviews:                 First Interviews week beginning 9th September 2024

Interview Location:    First interviews via Zoom, Second interviews in person at NW5 1PQ

This role is subject to a Basic DBS check

We are a Disability Confident Employer

Being an Individual Giving & Gifts in Wills Manager at St Wilfrid’s

We are delighted to offer the opportunity to join us as our Individual Giving & Gifts in Wills Manager.

This is a wonderful chance to support us by leading a small, close-knit team responsible for developing and delivering our individual giving fundraising strategy. You will also be focusing on donor development and acquistion, as well as retention and database management.

You will have proven experience in marketing and developing fundraising strategies within a charity setting. You will need to be confident in giving, setting and managing campaigns and annual budgets, and working towards income targets.

Qualifications and Experience

• Fundraising experience at a senior level (Essential)
• Experience of developing funding propositions, campaigns and securing significant funds (Essential)
• Experience of working with CRM system or database to maximise income generation performance (Essential)
• Full driving licence with access to a car with business insurance cover (Essential)
• Right to work in the UK (Essential)

Please visit the careers page on our website or see the attached job description for a full person specification.

Equality, Diversity and Inclusion at St Wilfrid’s

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to make sure you can shine. To do this you can call 01243 775302, or pop in and ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.

What we offer you

All Hospice employees are offered the following benefits:

• Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service

• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy

• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support

• Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits

• Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme

• Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)

• Free on site parking – At our beautiful, purpose built Hospice in Bosham

• Subsidised food – Our catering staff provide a range of high quality meals at low prices for all staff members when on site at the Hospice

• Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Interview information

This will be a two-stage interview process.

First stage interviews are scheduled to take place on the 16th and 18th September 2024 at St Wilfrid’s Hospice, Walton Lane, Bosham, Chichester. Second stage interviews will be held w/c 23rd September 2024.

Please note this vacancy may close early if sufficient applications have been received

The Experience Cloud Developer - TrustLaw will help to transform the TrustLaw Members’ Portal – developing features to take it from a simple platform, through which we connect high-impact NGOs and social enterprises with leading law firms and corporate legal teams, to an interactive ecosystem that also offers opportunities for learning, knowledge-sharing, innovation, networking and collaboration. 

The person in this role will design and develop the member-facing features housed in the TrustLaw Members’ Portal, including tools for members to apply, connect with each other, track the progress of their projects, view and engage with learning resources and reports, and easily access pro bono projects and support.

The person in this role will largely work independently to develop features, with some support/input from the Salesforce Administrator (who handles the TRF’s team-facing Salesforce instance) and Head of Design (who will provide design guidance and wireframes, as needed). 

We are looking for an individual who is passionate about using technology to improve a successful, global pro bono legal service that helps NGOs, social enterprises and lawyers drive social change. 

About the Role

As an Experience Cloud Developer at Thomson Reuters Foundation, you will:

• Work with the Head of Programmes, Portal Project Manager, and TrustLaw team to understand priorities and deliver on a road map for refining existing Members’ Portal features and developing new features.

• Translate business requirements into well-architected solutions that meet the needs of TrustLaw’s members.

• Lead on all coding, integrations, and development work.

• Leverage out-of-the box Experience Cloud components and develop custom solutions for the TrustLaw Members’ Portal. Advise on how business requirements can be met with either point-and-click configuration or code and customization.

• Write and execute test plans, engage the TrustLaw team in testing, and ensure a high-quality solution is delivered.

• Work with the Head of Design, Head of UX and TrustLaw team to ensure the design, look, and feel of the Members’ Portal align with TRF brand standards and enable a positive user experience.

• Manage feature requests end-to-end from design to prototyping to QA to implementation

• Follow and understand new Experience Cloud product and technical capabilities resulting from product releases and acquisitions.

• Engage with TRF’s Product and Technology team to ensure development aligns with their technical standards and approaches, and that work is properly documented.

• Report to the Head of Technology in the Product and Technology team; have a dotted line to the Portal Project Manager in the TrustLaw team and work exclusively on the TrustLaw Portal project.

For example, the person in this role may focus on the following in their first three to six months:

• Enhance the look, design and functionality of current portal features, which were recently developed to a basic level by an external team via Experience Cloud. 

• Build connection and networking features for members

• Build and/or integrate new pages for TrustLaw members to 1) find upcoming events and 2) find/engage with learning resources, guides, and webinars

• Design and build an engaging impact dashboard for members to see the impact of their projects and refine the project results tracking tools in the portal

• Work with the Project Manager to sketch out the road map for Phase 2 portal development

About You

To be our Experience Cloud Developer, you will likely have:

• Have experience engaging with programmatic teams to translate business requirements into well-architected solutions

• Have experience building and refining community portals or features, ideally in the charity sector

• Be an experienced Salesforce developer with demonstrable skills and experience with Apex, Aura, JavaScript, Flows, Experience Cloud, and declarative Salesforce Lightning.

• Be comfortable with modern software development lifecycle standard methodologies including iterative and incremental development, delivering working software frequently with attention to technical excellence.

• Be familiar with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing

• Have experience working on web apps, desktop apps, or mobile apps that require some design and UI work

• Have experience working independently without a large development team

• Have experience building out solutions based on requirements and acceptance criteria set by a business unit

• Strongly preferred to hold certifications in: Salesforce Certified Platform Developer I, Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Experience Cloud Consultant I

• Nice-to-have certifications: Salesforce Platform Developer II

• Hold a Bsc in computer science or a related field, or equivalent experience in a software development role.

What’s in it For You 

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth: 

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed. 

• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.  

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now. 

• Benefits: We offer competitive salary packages and market-leading benefits. 

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities. 

About Thomson Reuters Foundation 

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change. 

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Service Coordinator (Mental Health and Wellbeing)
Post no: 606
Working base: Bedford Wellbeing Centre, Woburn Rd, Bedford
Hours: 12 hrs per week
Working pattern: 2 days per week tbc (Monday – Friday), 6 hrs per day (10.00am – 4.00pm)
Contract: Fixed term until 31st August 2025
Salary: £24,720 per annum FTE (£8,017.30 per annum Actual)

About the Role

This role offers an exciting opportunity to join our Bedford Mental Health Prevention service for adults which aims to improve people’s mental wellbeing, raise aspirations and enhance confidence.

As Service Coordinator you will be responsible for implementing working recovery models and coordinating the operational plans for the service to ensure that people are able to manage their mental health, move through their recovery journeys and achieve positive outcomes.

Along with coordinating service delivery to meet its aims, objectives and Key Performance Indicators, you will also line manage the service Recovery Workers and lead on recruitment, onboarding and management of volunteers in the service.

Additionally you will conduct assessments of individual’s suitability for the service, leading on more complex cases and guiding people through the range of available interventions that can support them to achieve the outcomes that matter to them.

In addition to managing the day-to-day delivery of the service you will also contribute to the direct provision of the service by leading and facilitating group sessions where needed and by offering informal 1-2-1 mental health and wellbeing support that reduces the chance that people will fall through gaps, be isolated and ensuring the right support and the right time that manages a range of needs.

You will lead opportunities to support events in the community to raise awareness of our services and to build links with local organisations and agencies.

You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them. SUN facilitators will have regular supervision and support in this role along with appropriate training.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Tuesday 10 September 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

The NSPCC’s Professional Learning Services department delivers learning, transfers knowledge and provides advice and guidance to anyone working or volunteering with children and young people to enable them to keep children safe. We work together with individuals and organisations to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.

The Commercial Strategy Team is responsible for driving the Professional Learning Services 5-year growth strategy through data, insights and business development. It is a vital part of the department, owning both the data systems and insights which impact product development and delivery as well as leading on all marketing and business development activities.

As Data and Insights Manager not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your experience with a sector leading team.

Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

The NSPCC is seeking an Data and Insights Manager to join the Commercial Strategy Team within the Professional Learning Services department (PLS). The successful applicant will be experienced in developing data strategies, managing data teams  as well as have experience of presenting customer and market insights to influence commercial decision making.

This is a new role which provides the opportunity to lead a growing team and shape and develop how the PLS department uses customer and performance data to help us grow our income, shape our product offer and reach more professionals to keep children safe.

Candidates should have a keen eye for detail and be confident communicating data strategies and insights to their stakeholders, plus have a willingness and drive to want to create change for children.

The key aspects of this role are:

• Take responsibility for creating and implementing the PLS data strategy to move towards creation of a single customer view.

• Take responsibility for the delivery of the following areas for the department: data systems and processes, performance and customer data visualisation , market insights and reporting

• To lead, manage and develop the PLS Data and Insights team in line with corporate standards in order to  grow our capacity and ability to use customer and product data

• To provide accurate and timely customer and market data to inform our business development, marketing and product development strategies

• To help drive an audience-led culture to support decision making

• Supervise any  tech development or migration projects for the department as required

Key relationships - Internal

• Director of Professional Learning Services

• Head of Commercial Strategy (Line Manager)

• Data Systems Support Officer (Direct Report)

• Data Analyst (Customer Data and Audience Insights) (Direct Report)

• Head of Data and Analytics within the Technology and Data directorate

• Peers and colleagues within the Business Development and Sales Team

• Peers and colleagues within the Customer Services team

• Peers and colleagues within the Professional Learning Services Department

• Peers and colleagues within Knowledge and Information teams

• Peers and colleagues within the Technology and Data directorate

• All other Income Generation directorate teams

Key relationships - External

• Third party suppliers and pro-bono advisors

Main duties and responsibilities

• Take overall responsibility for developing and implementing the PLS data strategy to move towards creation of a single customer view, covering areas such as data systems, data visualisation tools and market insights

• Individually and/or through the team, to implement agreed strategies to maximise efficiency and effectiveness of data reporting and systems in line with PLS business plan and priorities.

• To recruit, train, develop and manage the PLS Data and Insights team  in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development.

• To work with the Marketing and Planning team to provide accurate data and insights to help inform our departmental annual marketing plan

• Take overall responsibility for all market insights, research and competitor analysis to inform our pricing strategy and product portfolios

• To be responsible for improving the data quality of the department, introducing audits and processes to achieve best practice

• To be accountable for accurately reporting on the corporate impact measures and Key Performance Indicators for the department in line with directorate and organisation wide requirements

• Support all users, including the Senior Leadership Team, with ad-hoc deep dive analysis & insight requests.

• Work with colleagues in the Tech directorate to support the implementation of any new data systems, processes and platforms as part of a wider tech project

• Take responsibility for integrating the PLS department into any cross directorate data projects

• Identifying opportunities through data-driven analysis to incorporate into sales and marketing activity that targets new and existing customers including opportunities to cross-sell across different NSPCC Learning products and services.

• To be accountable for the development of relationships with internal customers supported by the team, including pro-actively improving knowledge and understanding of internal customers and their role to support the NSPCC’s aims.

Responsibilities for all Staff within Income Generation and Professional Learning Services:

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter/customer or volunteer information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Highly developed experience analysing data (ideally customer and audience data) and delivering insights to inform commercial decision making

2. Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages

3. Experience of creating and delivering data strategies to improve business performance

4.  Experience in using data visualisation tools to create dashboards that improves efficiency and enables self-serve insight

5. Ability to build, manage and develop relationships within an organisation and externally and achieve objectives through these relationships.

6. The ability to plan, monitor and implement projects and initiatives, identifying conflicting demands and establishing clear priorities, and ensuring that own work and work of others is completed to a high standard.

7. Excellent presentation skills and ability to write reports both verbally and in writing

8.  Experience in using Microsoft based software packages, CRM systems, databases, Power BI and applications.