Head Of Leadership Jobs in London
Lewisham Music, an award-winning youth charity and Principal Partner in the South East London Music Hub, is seeking an ambitious and passionate Chief Executive to lead the organisation into its next chapter. We believe in the transformative power of music to inspire, uplift, and connect communities. The CEO will be a key advocate for this vision, driving the charity’s strategic goals while ensuring its sustainability and impact across Lewisham and beyond.
As Chief Executive, you will:
- Lead, develop and inspire a dedicated team to deliver diverse, inclusive, and high-quality music programmes for children and young people.
- Advocate for the power of music to unlock potential and create positive change, ensuring young people's voices are at the heart of our work.
- Promote the value of music education locally and nationally, working to raise the charity’s profile and secure support for our mission.
- Build and maintain key partnerships with schools, local authorities, funders, and community organisations to enhance Lewisham Music’s reach and influence.
- Collaborate with colleagues as part of the South East London Music Hub to shape the future of music education across the wider area.
- Lead the development of a culture of innovation and operational efficiency, ensuring continuous improvement across all programmes and activities.
- Oversee financial strategy and sustainability; manage a diverse funding mix; and lead on income generation and fundraising.
- Ensure Lewisham Music complies with all relevant legislation, including charity law, employment law, data protection, and health & safety regulations.
- Work closely with the Board of Trustees to develop and implement long-term strategic goals, ensuring strong governance and accountability.
- Uphold a vigilant safeguarding culture, ensuring the protection and wellbeing of children and vulnerable adults.
The ideal candidate will have experience in a senior leadership role within the charity or public sector, a deep belief in the power of music to change lives, and a strong commitment to equity, diversity, and inclusion. You will be a strategic, community-focused, and people-centered leader with the ability to engage a wide range of stakeholders and manage the charity’s operations effectively. You will demonstrate resilience in managing a complex and demanding workload, while being reflective and committed to your own personal and professional development.
For more information about Lewisham Music and to read the full recruitment pack which contains the Job Description and Person Specification, please head to our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IMPORTANT NOTE: We will be reviewing applications on a rolling basis and encourage you to submit your application as early as possible. We will close applications and move to the interview stage when we have a pool of strong applicants to interview, likely towards the end of October.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Movement Collaboration Lead or Senior Movement Collaboration Lead (depending on experience) will work closely with the Programme Director and the Programme Team to lead the development and delivery of an exciting emerging programme of work building collaboration for economic system change between grassroots groups and new economy organisations.
We are looking for people who are: passionate about addressing economic injustice, are excited about the role of collaboration in creating systems change and capable of creating partnerships and strong relationships with diverse stakeholders.
The first twelve months of this programme will take an action inquiry approach to facilitate a mixed group of new economy organisations and grassroots groups through a collaborative process that will develop shared knowledge and practice about how we can effectively and equitably collaborate on economic systems change work through practical experiments, facilitated dialogue and collaborative research.
The role will involve responsibilities for project managing and delivering this work including programme development and delivery, developing partnerships, changemaker recruitment and support, conducting desk research and interviews, managing and running events, supporting project related fundraising, conducting project learning and evaluation and writing a learning report about the project.
Following this first year we plan to scale work on supporting collaboration between grassroots groups and new economy organisations, subject to funding we hope this could become a permanent role.
All programme roles in the People’s Economy team support work across the programme team and we see a postholder likely working on the Action Inquiry for 0.4 FTE and supporting other work strands depending on their relevant skills, experiences and interests for 0.2 FTE.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Project Development
- Working closely with the Programme Director and the Programme Team, lead the translation of existing strategic thinking, planning and relationship building into a project plan.
- Working closely with the Programme Director and the Programme Team, contribute to business planning and fundraising for future development of the action inquiry beyond the first year.
- Working closely with Programme Director lead outreach and relationship building with new economy organisations, funders and other relevant stakeholders.
- Working closely with the Head of Community, lead outreach and relationship building with changemakers and grassroots groups for the action inquiry.
- Working closely with the Programme Director, develop a plan for learning and evaluation of the project.
Project Delivery
- Working closely with the Programme Team, coordinate the delivery of the action inquiry.
- Lead on organising the logistics and resources required to effectively deliver the action inquiry
- Working closely with the Programme Team, recruit and onboard changemakers to the project
- With support from the Head of Training, contribute to the delivery of learning and skills sessions as part of the inquiry
- Manage and execute the delivery of events as part of the action inquiry
- Maintain relationships with changemakers while they are involved in the project and act as a key point of contact
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of the project
- With input from the Programme Team and relevant project partners write a learning report at the end of the first year of the action inquiry.
- Plan and deliver a research element of the project aimed at gathering learnings from other sectors on equitable and effective collaboration.
- Working with the Programme team develop a communications plan to raise the profile of the project and share learnings throughout the year.
Supporting other work strands
- Manage (or contribute to) other projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work
- These areas will be discussed and identified depending on the appointed candidates' relevant skills, experience and expertise - examples include providing programme management support of our migrant justice programme or supporting the development of our regional work in London.
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for the action inquiry
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Strategic Lead for Clinical & Quality Governance (19965)
Are you driven by a passion to make a difference to young people's lives? Barnardo's are looking for a registered healthcare professional to join our team as Strategic Lead for Clinical & Quality Governance.
Barnardo's ambition is to be a quality provider of integrated health and social care support contracts, increasing the reach of health and wellbeing services to reduce health inequalities in the communities we work in.
We're looking for a Clinical Quality and Governance Lead to support the Head of Safeguarding & Quality, in leading the development, delivery, and refinement of the clinical governance policy, framework, and practice as part of Children's Service operations.
The role will lead on policy development, implementation. To promote systemic improvements in clinical governance across all integrated health and care services.
The post holder will be required to:
- Lead the creation, design, delivery, and evaluation of a new Clinical Governance Framework.
- Provide strategic leadership for clinical governance and quality, identifying and implementing assurance and compliance monitoring and improvement plans, alongside operational management.
- Support the Directorship in the development and delivery of strategies pertaining to clinical governance, risk management and quality improvement.
- Lead the clinical governance agenda and develop of robust systems in clinical governance and quality, underpinning safe clinical practice and fostering multidisciplinary working across the organisation.
- Lead on clinical governance to support performance reporting to commissioners.
- Supporting the organisation to meet the regulatory requirements of external standards and inspections.
- Support the development of assurance systems that identify evidence-based, and quality practice is in place throughout the organisation.
- Work with Children's Services and BDU (Business Development Unit) to identify all clinical governance requirements to enable commission and grow digital and new health and support services.
- Develop an integrated approach to ensure clinical governance. Quality and compliance meet commissioner expectations and improve clinical quality focussed outcomes.
- Be a subject expert for knowledge for all staff, providing guidance, developing expertise support leadership in relation to clinical governance.
- Engage autonomously and collaboratively with Senior Management Teams to develop and ensure implementation of changes as required, ensuring delivery of key strategic and operational objectives.
- Work with stakeholders across the country to mitigate risks and assure robust clinical governance, facilitating changes in practice, driving tangible outcome improvements for Children and Young People.
You'll have:
Education/Knowledge
- Professional NMC, HCPC or other AHP registration (current), with a minimum of 5 years' experience
- Leadership or management qualification or equivalent recent experience in a leadership position
- Educated to Masters level (desirable)
Skills/Experience
- Overall understanding of Early Years and Integrated Child & Family Health alongside Mental Health support services, emerging service options, knowledge of demand, and leading practice
- Experience of working within Clinical Governance within the NHS or equivalent
- Understanding of the broader NHS landscape and current reforms e.g. Long-Term Plan and ICS/ICB developments
- Ability to work from and travel to a variety of work locations as required.
At Barnardo's we all play our part. We are a large, diverse family with a variety of skills working together to help children across the UK. Our commitment to equality, diversity and inclusion is central to achieving our vision of a world in which no child is turned away.
Candidates will be notified by Monday 11th November if they have been shortlist.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Reed Finance are proud to be working exclusively with London Design & Engineering University Technical College in appointing a Chief Financial Officer (CFO) to oversee all financial aspects of their educational institutions, including the UTC, the 6th Form, and the Engineering Skills College. The CFO will be responsible for strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.
This is an exciting time to be joining when significant and substantial growth is being planned, which you will be pivotal in supporting the delivery of. We are seeking an insightful and highly strategic individual who has the ability and appetite to influence at both micro and macro level. An engaging individual, comfortable with leading day-to-day operations and presenting to trustees and external organisations.
Key deliverables of the role:
- Advise the CEO and board on financial strategy and operations.
- Develop and implement the trust’s strategy, providing financial analysis and guidance on all activities.
- Conduct financial due diligence on potential new members of the trust and report recommendations.
- Manage the budget process, ensuring alignment with the trust’s strategic objectives.
- Develop and monitor the trust’s business plan using effective financial and budget modelling.
- Ensure robust financial management through the development and monitoring of financial policies and procedures.
- Manage internal and external audit procedures, ensuring compliance and addressing any recommendations.
- Oversee the trust’s commercial contracts and procurement procedures to achieve financial efficiencies.
- Complete and submit financial returns as required by regulatory bodies.
- Manage the central finance team, ensuring professional development and best practices.
Required Skills & Qualifications:
- Professional accounting qualification (ACA, ACCA, CIMA, or equivalent).
- Bachelor’s degree or higher in Finance, Accounting, Business Administration, or a related field.
- Proven experience in a senior financial leadership role within a similar sized organisation.
- Demonstrated success in financial planning, analysis, and strategy development.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels.
- Strategic thinker with strong project management skills.
- In-depth knowledge of financial regulations, standards, and best practices.
Benefits:
- Competitive salary package.
- Opportunities for professional development and growth.
- Dynamic and supportive work environment.
- Contribution to significant educational initiatives.
- Hybrid working available, typically one day per week working from home, though consideration for two working days from home will be given for the right individual.
The closing date for applications, which will require a tailored CV and supporting statement is midnight on Sunday November 3rd.
Title: Philanthropy Manager (HNWI)
Contract: Full-Time (36 hours per week), Permanent
Salary: £38,347 per annum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ over 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the NHM’s Development team, as we have launched a major capital campaign that is set to rejuvenate the Museum spaces and transform access to our collections. Alongside this we have secured investment from the UK Government to build a major new science and digitisation centre at the Thames Valley Science Park in collaboration with the University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.
The Museum is looking for an ambitious and self-motivated individual for the role of Philanthropy Manager. The role will contribute to our strategic priorities, working closely with the Senior Principal Gifts manager to cultivate and maintain relationships with new and existing funders. With opportunities to fundraise towards a diverse range of core and capital projects.
Working alongside an approachable and highly successful Philanthropy team, reporting into the Senior Principal Gifts manager, the role will support the development of our Principal giving strategy, building relationships with a portfolio of potential and existing funders engaging them through phone calls, meetings, written correspondence, events and by creating compelling proposals.
The role will provide substantial opportunity for professional development within a world-leading cultural organisation.
Main Responsibilities
Fundraising
· Raise income in line with agreed personal targets and KPI’s, contributing to the Philanthropy team’s current annual income target of £7m+.
· Cultivate a portfolio of major donor prospects in the UK and abroad at the six-figure gift level and support the Senior Principal Gifts Manager in the management of seven-figure gifts.
· Establish strong cross-Museum relationships to develop programme ideas in line with funders’ interests, and craft compelling cases for support.
· Work independently and in collaboration with the Senior Principal Gifts Manager, Head of Philanthropy and Director of Development to plan and implement creative strategies to increase philanthropic gifts at the seven-figure gift level.
· Actively solicit funding personally through bespoke cultivation plans and utilise senior stakeholders effectively when needed.
· Prepare written briefings for senior management for meetings with prospective donors as well as follow up documentation and correspondence.
· Ensure all required gift reporting is delivered to the highest standards, supporting the development of robust evaluation processes with colleagues where needed.
· Promote best practice in fundraising across the NHM.
Finance and Administration
· Work closely with Finance and project delivery colleagues to monitor incoming payments and ensure that donations are spent in line with funding agreements.
· Ensure full and timely records of all activity are kept on the database in adherence to set policies and procedures.
General
· Stay informed of key developments within the sector by monitoring government and third-sector policies and relevant publications.
· Attend evening and occasional weekend meetings and events, as required within the nature of the post.
· Assist with other duties that may be reasonably required.
Essential
· A demonstrable track-record in securing and managing gifts from high-networth-individuals, including research, crafting compelling proposals, and effective stewardship.
· Exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner.
· Ability to establish productive relationships with a variety of funders, prospects and colleagues.
· Ability to work proactively and constructively with colleagues to develop high-quality project proposals.
· Ability to act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts.
· Exceptional attention to detail and organisational skills.
· Ability to prioritise and meet regular deadlines whilst working under pressure.
Desirable
· Direct fundraising experience in the cultural/environmental sector with High-Net-Worth Individuals.
· Experience of working with senior stakeholders (Trustees, Directors and Senior Leadership teams).
· Experience working on capital or campaign fundraising.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Closing date: 23:59, 10th November 2024
Interviews expected w/c 25th November 2024
The client requests no contact from agencies or media sales.
Director of Fundraising
Are you ready to lead a dynamic team dedicated to making a real difference in the lives of vulnerable children and families?
We are looking for a Director of Fundraising to spearhead bold strategies to secure £5m in voluntary income annually by 2030.
Position: Director of Fundraising
Location: Homebased
Salary: Circa 70k - 73k per annum
Hours: Full-time, 37 hours per week
Contract: Permanent
Closing Date: 17th November 2024
Stage 1 interview date: 6the December 2024
You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
The Role
You will lead the development of innovative partnerships, broaden reach, and ensure that the charity continues to deliver essential services to those who rely on them. In this role, you will inspire a passionate team, engage donors and trusts, and collaborate with local authorities and churches to drive meaningful change. Your efforts will directly impact the future of the children and families the team serve.
About You
As the Director of Fundraising, you will have the rare opportunity to redefine the fundraising strategy and leave a lasting legacy on the charity’s mission to support vulnerable children and families. You are a visionary leader with a passion for transformative impact, you bring proven success in building high-value donor relationships and integrating digital fundraising strategies.
Your bold ideas and strategic insight will expand reach, inspire lasting partnerships, and ensure vital services thrive. At this pivotal moment, your dynamic leadership and ability to drive meaningful change will fuel sustainable growth and transform the future of fundraising at the organisation.
We are looking for a leader who can inspire and engage, both within the Christian community and beyond, bringing people together in support of our life-changing services. This is a role where your faith and professional expertise will intersect to create lasting impact, and we encourage those with a commitment to our mission, values, and ethos to apply.
General Occupational Requirement
As a charity with a Christian foundation, the organisation is committed to ensuring that the leadership upholds and champions a Christian ethos in all aspects of its work. For this reason, there is a General Occupational Requirement that the Director of Fundraising be a practicing Christian who actively embodies the values, as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. While this requirement is essential to maintaining the integrity of our mission, we welcome candidates from diverse backgrounds who share a deep alignment with the vision of supporting vulnerable children and families.
Opportunity to connect with the CEO
As part of the commitment to transparency and engagement, candidates who apply for the Director of Fundraising position, will be invited to schedule a 10-minute introductory conversation with the CEO as part of the application process. This is a unique opportunity to gain valuable insights into the organisational vision, culture and the strategic role of fundraising.
About the Organisation
An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.
Benefits include:
- Continuous professional development
- Regular support through supervision, appraisal & well-being initiatives
- In house learning platform
- Generous pension scheme
- Employee Assistance Programme
The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.
We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.
Other roles you may have experience with could include Fundraising, Director of Fundraising, Fundraising Director, Head of Fundraising, Fundraising Manager, Fundraising Lead, Senior Fundraising, Fundraiser.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
An award-winning and fast growing organisation, which provides dedicated support to individuals in times of crisis and economic need, is recruiting a Financial Controller. Having recently expanded its services beyond London to the wider UK, this is an exciting time to be joining an organisation whose values are based on key principles of fairness and equality.
The charity offers key and much needed services and support for people by providing tangible and practical support services. The Financial Controller position is an opportunity to join the charity at a time of significant recent and further upcoming growth. Reporting into the Head of Finance, a summary of some of this role’s duties is as follows:
- Undertake all aspects of financial reporting requirements for the organisation’s entities.
- Prepare statutory accounts and contribute to leading the year-end reporting processes
- Support the Senior Leadership Team in the provision of relevant commentary and analysis on monthly management information
- Develop annual budgets for internal departments, supporting budget-holders on in-year budget updates to advise on performance vs. budget
- Responsibility for oversight of financial operations (transactions, payments etc.) undertaken by the Finance Officers
- Strong prospects for future internal career development opportunities as the organisation grows in size
You will be:
A part-qualified, qualified or qualified by experience accountant
You will have exposure to both financial and management reporting and have good to strong excel skills
Candidates from all sectors (charity, commercial and other) are encouraged to apply, though you must be motivated by working in a values-driven organisation
What’s in it for you:
- Salary of £50,000 per annum
- Full time or part-time applicants will be considered
- 25 days Annual leave (FTE) + Bank Holidays
- Private health insurance and Employee Assistance Programme
- Interest free staff loan scheme
The Project Manager – Hounslow will have the ability to enthuse and inspire businesses to take action to meet the needs of communities across Hounslow.
You will be a highly motivated, approachable self-starter who is able to enthuse a range of stakeholders with the ability to spot opportunities and act on them.
You will work in communities in Hounslow to deliver and manage a range of projects in line with the objectives established by the Hounslow Place Board.
Salary is on the BITC professional level 5 - from £27,945 to £31,050
Closing date: 3 November 2024
Interview date: Week commencing Monday 11 November 2024
The client requests no contact from agencies or media sales.
A rare opportunity for a Chief Executive Officer to join Vibrance. Due to the retirement of our current Chief Executive, we have an exciting opportunity for a new CEO, as we approach our 35th anniversary year and continue our mission to provide high quality, sustainable and viable person-centred services.
Vibrance is a registered charity supporting adults with a disability in London and Essex. We encourage a working environment that at its core is inclusive and pioneering. Vibrance is proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
You will join us full-time, on a competitive salary of between £100,000 - £120,000. Flexible working, with the expectation for you to travel regularly to our services and attend regular meetings at our head office in Bethnal Green.
Skills and experience of our ideal Chief Executive Officer:
• Extensive experience in a senior leadership role, preferably at CEO level, within the non-profit and/or Health and Social Care sectors.
• Experience and involvement in successful capital campaigns and major fundraising initiatives.
• Experience of working with a Board of Trustees.
• A track record of organisational growth and development, with a focus on sustainability and impact.
• Strong financial acumen, with experience in budget management and financial reporting.
• Strong understanding of regulatory requirements such as those of CQC.
• Strategic thinking: Ability to develop long-term goals, vision, and strategy for the organisation, aligning all activities toward achieving these objectives.
• Performance management: Ability to set performance targets, monitor progress and implement corrective actions as needed.
• Sector expertise: In-depth understanding of the sector in which Vibrance operates, including trends, challenges, and opportunities.
Personal qualities:
• Visionary leadership: Ability to inspire and guide the organisation and all who work there toward growth and innovation, while remaining committed to its core mission and values, and to get the best out of a team of diverse and talented individuals.
• Passion and commitment: A passion for supporting people with disabilities and a deep commitment to making a difference.
• Empathy: Ability to understand the aspirations, needs and motivations of both those we support and work with us.
• Persuasiveness and effective communication: Ability to persuade and motivate stakeholders, including employees, Board members, donors, and external partners, and to convey complex ideas persuasively and clearly orally and in writing.
• Emotional intelligence: Ability to understand and manage own emotions, as well as those of others, and to foster strong relationships and a positive organisational culture.
• Dealing with conflict: Ability to navigate and resolve conflicts within the organisation effectively, ensuring a collaborative and productive work environment.
• Adaptability and resilience: Ability to adapt to changing circumstances and unexpected challenges while remaining focused on long-term goals, and to remain focused, motivated, and effective in the face of adversity or setbacks.
• Integrity: Unwavering commitment to ethical leadership, transparency, and accountability in all actions and decisions in line with our core values.
In return for your skills, knowledge, and experience, you’ll enjoy:
• Generous holiday entitlement
• Simply Health Optimise Health Plan
• Membership of the SHPS Direct DC pension scheme
• Mindful Employer Employee Assistance Programme (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options
• Learning & Development
• Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families. Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.
The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year. The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.
We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service. Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services. We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.
This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work. We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.
If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.
Further information about Respond
Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
Interviews will be in person in London.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
The client requests no contact from agencies or media sales.
Expert computing. Modern Tech-Stack. Being Agile.
Lead Engineering Manager
£80,000 (+ )
Reports to: Head of Engineering
Department: Chief Operating Office
Contract: 18 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 04 November 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Two competency-based interviews
Interview date: We will be shortlisting on a rolling basis so please do not delay in applying
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.
As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.
If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.
What will I be doing?
Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:
Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.
Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.
Collaborating closely with the Head of Product Portfolio and Product Managers to:
Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.
Support the definition of, and implementation of, Engineering and Data Strategies.
Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.
This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.
Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.
It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.
Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.
This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.
Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.
Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.
Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).
Line management:
Line managing, leading, and developing an inclusive and high-functioning team.
As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.
c.8 direct reports within the CRM & Marketing Engineering team.
Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.
Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.
What skills will I need?
Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).
Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)
Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)
You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.
Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).
Previously managed and transformed the development and operation of enterprise-grade platforms.
Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.
Knowledge of engineering best practices and DevOps culture, tools and processes.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
Additional Information
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
They bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And they won’t stop until we are all equal.
This role will be a key member of the major partnerships team, as it will lead on the delivery and development of the AstraZeneca partnership. Together, Plan Intl UK and AstraZeneca deliver the Young Health Programme across 8 countries, including here in the UK.
This is an exciting opportunity as the partnership is at a critical stage of future development.
As Corporate Partnerships Manager (AstraZeneca – Global and UK), you will:
- Seek to renew Plan’s partnership with AstraZeneca post-2025, aligning the company’s ESG Strategy with Plan International UK’s values on (health) equity and gender transformative outcomes
- Lead ways of working with the Programme Management Team and Grants Finance to ensure the partnership is highly impactful in its delivery, is on time and within budget
- Build a strong, multi-faceted relationship with contacts across AstraZeneca and internally at Plan International
- Support the leadership of the Corporate Partnerships Team, role modelling and demonstrating excellence in account management
Ideal skills and experience:
- Experience of managing high value corporate partnerships involving multiple external partners
- Ability to collaborate across and between organisations on complex, fast-paced projects
- Strong interpersonal and communication skills
- A team player with a collaborative approach
- Able to manage projects and budgets successfully
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company: Royal Statistical Society
Salary: £60-65k
Line manager: Chief Executive Officer (CEO)
Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager
Term: Permanent, full time
Background:
Our vision is a world where data is at the heart of understanding and decision-making
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.
We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.
The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention.
Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society.
Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year.
Probation: This post is subject to a six-month probation period.
Key responsibilities:
Understanding needs and the changing external environment
- Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs
- Undertake research to identify new target audiences for membership
- Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant
- Plan and deliver membership surveys and oversee the collection and management of member data
- Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning
Development of strategies and plans
- Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals Support the development of wider strategies and plans across the organisation
Programme management and delivery
- Deliver programmes of benefits, products and services which meet the needs of members and attract non-members Monitor and report on progress and performance against targets and plans Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders Continually assess and improve processes and oversee the development and maintenance of standard operating procedures
Interfaces with other teams and groups
- Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration Work with heads and other teams across the organisation to support related objectives Work with staff responsible for business development to capitalise on development opportunities Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines Select, lead and manage contractors and third-party organisations to support programme deliverables
Leadership and management
- Bring relevant staff together within small teams working across the organization on defined goals that support our objectives Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals Contribute to decision-making regarding the strategic direction and financial management of the Society Oversee budgets and meet income targets for individual programmes Negotiate with suppliers to deliver value for money Line manage staff
Other
- Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee
Person specification:
Essential
- Educated to degree level or equivalent Senior leadership experience Significant experience developing strategies and plans, preferably within a membership organisation Experience using data and evidence to develop value propositions and align services with needs Significant experience of programme and project management and operational delivery Excellent organisational skills and an ability to identify and respond to changing priorities Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget Experience of negotiation and influencing Experience leading and managing staff and contractors Ability to develop relationships and communicate with a wide range of people Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others Ability to establish and develop an extensive network of external contacts Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives Experiencing tendering for work and managing external contractors Ability to make sound commercial decisions and identify commercially viable/profitable projects Collaborative team worker – works with colleagues to achieve strategic and operational objectives Ability to work effectively and achieve results in a changing environment Ability to work on own initiative within RSS guidelines/directives Demonstrable commitment to equity, diversity and inclusion
Desirable
- Experience overseeing professional affairs in a member organisation Interest in or experience of statistics, research, or other aspects of the Society’s work Familiarity with developments within data science, statistics, machine learning, AI and related subject areas Understanding of professional membership organisations and learned societies, and their role in the current climate Experience of the not-for-profit sector and working with volunteers
How to apply for the role
Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.
The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed.
The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.
Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.
The client requests no contact from agencies or media sales.
What the job involves
We’re looking for an exceptional nurse leader to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.
You’ll lead a group of nurses to provide invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp. You’ll also work on the service yourself.
You’ll steer the team’s input into wider charity activity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all it does. Your role will have a particular focus on communications, fundraising and user involvement, overseeing the nurses’ input into these areas of work and leading the team’s relationship with key internal contacts.
As part of the service’s management team, you’ll contribute decisively to discussions around service development, team ways of working and wider strategy.
Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice.
You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected.
Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.
What we want from you
You’ll be a registered nurse with extensive experience at NHS Band 6 or higher, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll have experience managing nurses and/or running services to the highest standard. You’ll bring exceptional communication and interpersonal skills. You’ll also be flexible and adaptable to meet the complex demands of this role. Exceptional time-management skills and an ability to work with clear boundaries are critical, in order to both lead and deliver the service effectively.
You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone, and working and leading remotely.
As a Senior Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th November 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th November 2024.
Role outline and purpose
The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.
Role responsibilities
· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.
· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.
· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.
· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.
· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.
· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.
Person Specification
Technical skills and minimum knowledge:
· Proven ability supporting a team in a customer service environment
· Leading, motivating, and inspiring teams;
· Overseeing new processes and systems
· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.
· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
· An effective communicator, verbally and in writing
Behaviours and competencies:
· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.
· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation
· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.
· Organised, analytical, able to assimilate and apply insight for decision making.
· Demonstrate a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
The client requests no contact from agencies or media sales.