Head Of Housing Jobs

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Senior Finance Officer

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available working Monday to Wednesday in the office.

You will be an effective team member working alongside the Finance Manager to ensure that income and expenditure are appropriately processed in accordance with The Sick Children’s Trust procedures and coding and costing are accurate and appropriate.You will be the first line of contact for day to day finance queries.

Duties will include:

- Processing all income and expenditure transactions ensuring accurate coding.

- Oversee the fixed asset ledger

- Preparation of quarterly and annual VAT returns

- Preparation of annual expenditure budgets and monthly expenditure reforecasts

- Banking any donations and prepare bank reconciliations

- Prepare for annual external audit and carry out in internal audits 

- Provide support on budget preparation

About you

You have experience of working in a finance or accounting team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day to day and monthly financial processes and enable you to provide managers advice on finance and coding processes.

Proficient IT skills and good working knowledge of accountancy software are a given 

You have strong organisational skills and an eye for detail to ensure accuracy.

Just as importantly you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance. Including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questionnaire and submit along with your CV and covering letter. 

Closing date 11 August 2024

We are reviewing applications as they are received so early application is advised.

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

We have a fantastic opportunity to join us in the position of Project Development Co-ordinator, to work on either a full or part time basis. Job Share applications are also welcome.

Covering the operational, strategic and delivery of work we are looking for a Project Development Co-ordinator to operate across the South-East, within Kent or with the ability to travel across Kent. Travel within and occasionally outside the regions will be a necessity. 

This post provides an exciting and rewarding opportunity to supervise, deliver and lead on our stakeholder and community engagement across a region to support the delivery of NEA’s work programme.  The role will help deliver projects that can change lives, particularly during the energy crisis.  NEA’s project work aims to bring improvements to the health and wellbeing of low income and vulnerable householders, through one-to-one advice, group awareness sessions, upskilling and sharing of best practice.

Delivering on a range or projects, which demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders, you will understand and drive the development of partnerships working with local authorities, housing providers, and various other partners.

 You will oversee the delivery of project outputs and outcomes, delivering energy and fuel debt advice directly to householders and be responsible for the preparation of reports to funders including collation of evidence of outcomes achieved; maintaining relationships with a network of stakeholders across a region. 

You will also work with the Project Development Manager to identify and develop new programmes of work, including preparation of funding applications, presentation of funding proposals to relevant funding bodies and to ensure effective liaison of NEA’s work programme with other activities within NEA.

WHAT YOU WILL NEED TO SUCCEED 

You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.

It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.

You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives;

Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable. 

WE ARE OFFERING 

• £32,641 to £37,304 (FTE) – Salary Grade SO1 – SO2, Points 23 – 28. Staff usually commence at the starting point of the scale 

• 11½% non-contributory pension 

• 25 days (FTE) annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus all public holidays per annum 

• Flexible working arrangements

• Enhanced family friendly payments

• Employee Assistance Programme

• 2-year Fixed Term Post 

The closing date for all applications is Monday 29 July 2024 at 12.00 noon. Interviews will be held in the 2 weeks commencing 12 August 2024.  Full details will be provided to candidates invited to interview.  

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview. Full details including an application form and job description are below. 

If you do not hear from us within 14 days of the closing date, please assume that your application has been unsuccessful.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please. 

At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns. We are therefore looking for an experienced social worker to work with our Head of Safeguarding and Social Work Services as the Single Point of Contact (SPOC) and help develop our response to Safeguarding concerns across the organisation.

In addition to this we would like the successful individual to provide social work support to our Stepping Stone’s home on a regular basis, supporting those women and children who have survived Domestic Abuse to move forward with their lives.

Your key responsibilities will include;

• Working with the Head of Safeguarding and Social Work Services to manage safeguarding issues raised within SSAFA or related to its work, and ensure the appropriate recording of concerns, decision making and referrals. 
• Providing expert advice to the Organisation, employees and volunteers ensuring best practice in embedded into all new and existing policy and guidance.
• Ensuring that the Safeguarding Policy is adhered to across the organisation.
• Undertaking audits across the organisation into safeguarding practice and making recommendations based on the outcomes.
• Providing social work support to the beneficiaries of our Stepping Stones refuge, including maintaining case records and regular reports to the Director of Social Care Operations.

About the team

You will become part of the Social Care Operations Directorate, reporting directly to the Head of Safeguarding and Social Work and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.

About you

We are looking for an experienced social worker ready to take on a new and varied role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.

You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 31 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: Week commencing 05 August 2024

We're looking for a Finance Officer to join our finance team in Islington!

£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of Purchase ledger and Rents tasks.

Purchase ledger duties will include the processing of invoices, query resolution and the preparation and execution of the weekly payments runs. The role will support the Rents Finance function and will assist with the timely posting of customer payments and adjustments onto the Housing Management system.

Full time role, hybrid working 2 days form Head Office

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Process invoices onto the system, ensuring transactions are accurately recorded and authorised as per current Standing Orders
Scan invoices onto the system or prepare for manual payment
Prepare and post the weekly invoice payment files
Prepare the weekly BACS and manual payment runs
Prepare petty cash reimbursements
Monitor the Purchase ledger mailbox, ensuring that queries and arising actions are dealt with, and invoices are registered on the system in a timely manner
Prepare month end accruals and reconciliations as required
Act as cover for the Rents function in ensuring rent adjustments are posted to Customer accounts in as per the required timescales
Act as cover for the Rents function in ensuring customer payment files including Standing orders, Housing Benefit and Allpay are posted to customer accounts in as per the required timescales
Prepare and post weekly rent interface files, update the bank reconciliation and monitor the Rents mailbox.
Run month end reports and extract information as required.
Work flexibly and co-operatively as part of the team and the Finance Department
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Is numerate and confident with figures

What you'll bring:

Essential:

Excellent time management skills, with the ability to manage their own workload
Proven customer service skills
Graduate in a Finance related subject
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills

Desirable:

Rent accounting experience
Experience of working in accounts payable
Experience of balance sheet reconciliations
Experience of posting journals and working with a general ledger system

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Service Coordinator (Mental Health and Wellbeing)
Post no: 606
Working base: Bedford Wellbeing Centre, Woburn Rd, Bedford
Hours: 12 hrs per week
Working pattern: 2 days per week tbc (Monday – Friday), 6 hrs per day (10.00am – 4.00pm)
Contract: Fixed term until 31st August 2025
Salary: £24,720 per annum FTE (£8,017.30 per annum Actual)

About the Role

This role offers an exciting opportunity to join our Bedford Mental Health Prevention service for adults which aims to improve people’s mental wellbeing, raise aspirations and enhance confidence.

As Service Coordinator you will be responsible for implementing working recovery models and coordinating the operational plans for the service to ensure that people are able to manage their mental health, move through their recovery journeys and achieve positive outcomes.

Along with coordinating service delivery to meet its aims, objectives and Key Performance Indicators, you will also line manage the service Recovery Workers and lead on recruitment, onboarding and management of volunteers in the service.

Additionally you will conduct assessments of individual’s suitability for the service, leading on more complex cases and guiding people through the range of available interventions that can support them to achieve the outcomes that matter to them.

In addition to managing the day-to-day delivery of the service you will also contribute to the direct provision of the service by leading and facilitating group sessions where needed and by offering informal 1-2-1 mental health and wellbeing support that reduces the chance that people will fall through gaps, be isolated and ensuring the right support and the right time that manages a range of needs.

You will lead opportunities to support events in the community to raise awareness of our services and to build links with local organisations and agencies.

You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them. SUN facilitators will have regular supervision and support in this role along with appropriate training.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 2nd August 2024

Please note: We reserve the right to close this advert early if enough suitable applicants apply

Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

We're looking for a kind, compassionate and resilient Registered Service Manager to join our Mental Health service in Newham.

This is a fixed term contract of 6-12 months.

£48,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The Area Service Manager will be responsible for the operation of specialist services that support customers who experience severe, enduring mental health problems based across London Borough of Newham. The role will be providing line management for Team Leaders and Deputy Contract Managers ensuring that compliance with organisational, local authority and legal regulations are adhered to and the quality of services is pushed to the highest standards as possible to ensure excellent quality of life for customers and a good working environment for colleagues.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Service specific responsibilities:

Proactively pursue development of the service to ensure financial sustainability.
Work closely with Deputy Contract Managers, Team Leaders and Head of Services to understand local priorities and quality of care provided by support workers, jointly addressing issues.
Supervise a management team to deliver Safe, Effective, Caring, Responsive and Well-Led services across the borough.
Effective reporting of incidents and safeguarding to Commissioning Team and Mental Health Services
Using sound financial and accounting principles, understand and manage the funding arrangements for the contract ensuring viability and seeking to ensure sustainability
Continuously monitor the performance of the contract using Look Ahead's reporting tools.

General responsibilities:

Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
Develop key business relationships with all relevant customers/carers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

Educated to degree level or equivalent
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification. Willing to work towards a level 5 qualification to secure Registered Manager status.
Relevant experience of working with individuals with complex needs, potentially including serious forensic histories.
Relevant experience of managing multi-sites service

Desirable:

Experience of service transformation and leading change
Experience of housing management and tenancy sustainment.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

THE ROLE: Building Surveyor - Full-time (37 hours per week) / Permanent / Based on site, working Monday to Thursday, 9am - 5pm and Friday 9am - 4.30pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA DownsLink Group is looking for a Building Surveyor to join the Asset Management team. This is a new role in our structure, playing a key part in delivering capital investment programme in line with the business plan – whilst working closely with other members of the team to ensure we maintain compliance and maintenance. This is a great opportunity for a dynamic individual to make this role their own.

As part of the Asset Management team restructure, we have identified a need for a Building Surveyor to assist the Head of Asset Management to deliver Capital Investment programme. By bringing these skills in house, it is hoped to create a more dynamic role with the benefit of ability to oversee upcoming works and provide additional resources to areas we need additional expertise such as dilapidations, disrepair, HHSRS and damp and mould.

You will be involved in the specification writing process (unless specialist consultancy is required) and lead the procurement to ensure we are OJEU compliant in our appointment of the appropriate contractor. You will lead on the delivery of capital investment programme, ensuring planned works are appropriately procured to ensure value for money and adequately experienced/qualified contractors deliver works. You will also undertake and maintain stock condition surveys, undertake building surveys to complete dilapidations, complex repair scoping of works (and specification writing – where appropriate), disrepair, damp and mould inspections (more complex cases) and provision of technical expertise in absence of Head of Asset Management. In addition, you will support colleagues across the business to empower them to confidently make low level decisions themselves.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

We are looking for someone with ability to bring others on the journey to improve ways of working and sharing ideas to develop a team. You will be qualified with BSc in Building Surveying, or similar, along with Chartered or working toward chartered membership with CIOB or RICS, with a willingness to work toward CIH qualifications as appropriate.

You will already have 5 years’ experience managing construction projects, excellent building pathology knowledge – with ability to identify and resolve complex building defects, along with experienced in:

- writing specifications from day-to-day repairs to planned investment programmes
- Contractor Management in line with JCT Contracts
- writing dilapidation reports
- undertaking Stock Condition Surveys

CLOSING DATE: 11 August 2024 at midnight, with a proposed interview date of 18 June 2024. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility: If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)

”We sort out problems together, for good”

Last year we helped over 24,000 people resolve over 47,000 problems - with your help, we can make an even greater impact in the years ahead.  Join us to work alongside our Head of Services, and help ensure our services are ready to meet the growing needs of our communities.

Citizens Advice Southwark has a track-record of delivering high-quality services from its two main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Research undertaken by CAS shows that many private renters face significant challenges in respect of housing costs, security of tenure, repairs and rights awareness.

As a result, Southwark Council is funding CAS to run a dedicated private renters’ support organisation to help support and promote the interests of private renters in the borough, and to undertake a range of activities to support and empower private tenants, particularly the most disadvantaged. 

To deliver the project we are looking for an experienced Project Coordinator to provide overall coordination of the project and to lead on developing a proposal and business case for a permanent independent Renters’ Support Organisation in Southwark.

• Experience of coordinating and delivering a partnership project including monitoring progress against objectives
• Experience of establishing and developing successful partnerships with other agencies and joint working
• An understanding of the challenges facing private renters and the private rented sector, and the rights available to them
• Effective written and verbal communication skills, including the ability to write effective reports and present information at meetings
• Ability to work closely with and develop relationships with a wide range of stakeholders across organisations and sectors
• Ability to commit to and work within the aims and principles of Citizens Advice Southwark

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 31st July 2024

Interviews: Friday 2nd August 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.  

We’re currently looking for a Membership & Operations Assistant to join our busy team. Our offices are based on Bedford Row / Theobalds Road in Holborn, London. The role offers some potential for hybrid working after initial training.

The role
As part of our member services team, you will assist with the smooth-running of activities in our London office. We’re looking for a tech-confident person to help with routine membership and database processes. A high level of accuracy and attention to detail is required. 

The successful candidate will be responsible for fielding incoming calls to the SoA and emails to the info@ email address, as well as updating member records. And as we’re just about to implement a new membership database, you will assist the team with testing and introduction across the organisation. The successful candidate will also be supporting in building management, staff and tenant needs in addition to deputising in the absence of the Head of Operations.

Key responsibilities
•  Supporting Membership with communication via email and telephone
•  Advising prospective members on how to join and manage payments
•  Forwarding queries and contracts to the advisory team
•  Issuing Public Liability Insurance documents
•  Issuing replacement membership cards
•  Inputting and processing applications
•  Sending correspondence to applicants regarding membership
•  Assisting with larger monthly processes, including but not limited to:
o  sending subscription reminders
o  data checking
o  importing data to Mailchimp
o  sending Direct Debit correspondence
•  Assisting the team with the testing of the new database
•  Packing and posting materials for external stakeholders

Additional responsibilities
•  Opening and closing of the reception area on specific days.
•  Handling incoming and outgoing mail and receipt of packages for the SoA and our tenants.
•  Maintaining kitchen supplies and ensuring that this area is kept clean and tidy throughout the week.
•  Being on hand to take care of any day-to-day issues which arise.
•  Providing support to the Head of Operations which may be wide in scope.
•  Assisting with events as required by the Head of Events or Head of Operations.
•  Any other task reasonably requested from the Management Team at SoA.

Essential skills and experience
•  Excellent call-handling and communication skills.
•  High accuracy and attention to detail.
•  Ability to prioritise work effectively and to complete tasks to strict deadlines.
•  Ability to work both in a team and independently.
•  A friendly and approachable manner, with a can-do attitude and a common-sense approach.
•  Previous database experience, an advantage if this is within a Membership organisation.
•  Familiarity with Office 365, particularly Teams, Outlook and SharePoint.
•  High accuracy and attention to detail.
•  Ability to manage issues in a calm manner.

We're looking for a Finance Officer to join our Finance Team, located at our Head Office at Caledonian Road.

£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of income, rebilling and cash collection tasks.

The post -holder will assist in ensuring all invoices are issued in a timely manner and for maintaining the debtor ledger.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Process all periodic and adhoc invoices for contracts, rebilling other activities undertaken by the business, on the invoicing system (CSB) per the required timescales
* Liaise with colleagues in the business to establish correct invoice data and required supporting information
* Assist with updating customer data including contact and address information on CSB and SUN
* Provide debt analysis ( spreadsheet and/or reports generated by the arrears management module (Collect Plus) ), as required
* Monitor the Rebilling and Income mailboxes and deal with queries and invoice requests promptly and effectively
* Assist in the provision of an effective credit control function by following established procedures to ensure prompt collection of Look Ahead's debts
* Assist with the allocation of payments by identifying cash received
* Participate in the periodic reconciliation of debtor accounts
* Maintain the invoice registers on an on-going basis
* Run month end reports and extract information as necessary.
* Work flexibly and co-operatively as part of the team and the Finance Department

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
* Is numerate and confident with figures

What you'll bring:

Essential:

Excellent time management skills, with the ability to manage their own workload
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills
Intermediate Excel skills

Desirable:

Experience of working as part of a Finance team
Advanced Excel skills

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're seeking a skilled and dedicated individual to join our team as a Senior Practitioner for a Care Leaver service operating under the Ofsted Supported Accommodation Regulation. In this role, you will play a vital role in providing effective support to at risk young people with complex mental health, and support and coaching to staff.

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside of the confines of traditional services. You will provide leadership to the team around the support of their caseload and lead on multi-agency care meetings.

About the Role:

As the Senior Practitioner, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure young people’s needs and aspirations are at the centre of the support planning process. You will be the lead person in relation to supporting complex and enduring needs. You will guide and signpost staff in supporting young people in developing independent living skills.

About you:

• You bring experience working with young people with complex mental health and a non-judgemental outlook which promotes a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Your toolkit includes practical skills in motivation and coaching young people and staff.
• Can demonstrate resilience and clarity when faced with challenging behaviour. 
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 10th August at midnight

Interview Date: Tuesday 20th August at SHP Head Office

This post will require an Enhanced DBS check to be processed for the successful applicant.

We are looking for a Communications Manager to join our progressive and dynamic Communications team!

The postholder's responsibilities will include:

• Increasing the reach and impact of KCLSU profile and visibility through the delivery of high quality and influential communications and PR, ensuring KCLSU is effectively able to manage internal and external communications and public affairs.
• Supporting the Head of Communications and Digital in managing the Communications budget.
• Supporting the development of KCLSU's press/PR/external communications strategy to maximize media coverage across all areas of KCLSU in sector specific and local, regional and national media.
• Managing a small Communications Team, with a focus on member engagement and consistent, clear, and inclusive messaging across a variety of media.
• Taking a lead role in working with elected representatives to communicate campaigns and events, ensuring work is prioritised in line with strategic priorities.
• Supporting the Head of Communications and Digital on all issues management, reputation and crisis communications.
• Jointly deputising, with Digital Channels Manager for the Head of Communications and Digital.
• This position plays a key role in internal communications - supporting the Head of Communications & Digital and Director of Communications, Marketing & Data to advise SLT on the implementation of best practice and is responsible for maintaining an effective internal/staff communications cascade.

Interviews will take place on 5th, 6th and 9th August 2024.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post. 

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
• Discounts at Venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e.a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure. 

Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.

Thank you for applying with us. We look forward to bringing your talent onboard and working with you!

Following a merger between St Barnabas Hospices (incorporating St Barnabas House and Chestnut Tree House) and Martlets, we are now the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex.

As part of our plans, we have undertaken a strategic restructure of the Fundraising and Communications teams and are recruiting to a number of new roles. These roles work across all three hospices and will play a fundamental part as we build and develop our new team.

We are recruiting for a Major Gifts Manager to join our Philanthropy Team. Following the merger of three hospices, this new role will support us in developing our Major Gifts portfolio across Barnabas House, Martlets, and Chestnut Tree House hospices.

The Major Gifts Manager is a critical role within the Philanthropy Team, overseeing the trusts and major donors income streams. With the support of the Head of Philanthropy, the postholder is responsible for strategic planning and execution to maximise income for St Barnabas House, Martlets, and Chestnut Tree House hospices. The ideal candidate will be an exceptional relationship manager with extensive knowledge and expertise in their field

We're seeking a passionate and driven individual to join our Fundraising Team as a part-time Events Assistant. This new role is critical to expanding NHYC's events programme, attracting new supporters, and enhancing our fundraising efforts with exciting activities for our existing funders to stay connected to our work. 

Joining New Horizon Youth Centre as an Events Assistant means not only stepping into a role of significant impact but also becoming part of an energetic organisation deeply rooted in long-term, strong relationships with our funders. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. 

Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. 

If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you.

Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.