Head Of Fundraising Jobs in Shadwell, Greater London

NO MORE is seeking a dynamic and driven Business Development Intern to support our Development Team. This full-time internship offers a unique opportunity to gain hands-on experience in nonprofit development, focusing on individual giving initiatives, donor communications, and the preparation of grants and proposals. The intern will work in a hybrid model, primarily in-person with a remote working day each week. This role is ideal for someone passionate about international development and/or social justice and eager to contribute to impactful fundraising and communications efforts.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Head of Criminal Justice Services

Salary: £52,000 - £62,000

Location: Hammersmith

Hours:   35 Hours per week

Contract:             Fixed Term until March 2025

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women experiencing violence and abuse or similar, the post holder will lead our Criminal Justice Services across London and the South East, and other work which compliments the mission and values of Advance.

She will be responsible for building strong relationships and engagement with voluntary and statutory partners and funders, including a network of pan-regional specialist partner organisations, the Ministry of Justice, Local Authorities, The Mayor’s office for Police and Crime, and the Metropolitan Police, as well as a number of trusts and foundations. Working alongside the CEO, Directors and Trustees, she will be responsible for developing and delivering high quality services aligned with Advance’s strategic aims.

About You:

To be successful as the Head of Criminal Justice Services you will need the below experience and skills:

You will be experienced of and have a proven track record of strategic leadership and management. You can demonstrate your experience of developing services at a senior level of management, ideally gained from working at a ‘Head of’ or Senior Services Management level previously. The postholder will deliver her experience of managing contracts, relationships and partnerships and knowledge of safeguarding particularly domestic abuse survivors with multiple disadvantages and needs and their children.

You will be a people person and have a breadth of experience surrounding the range of performance management and developing quality assurance systems. Highly developed in negotiating skills and ability to manage change. Lastly you will be skilled at being and creating an atmosphere of calm, proactive, solution focussed in challenging times

How to apply:

       Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 30 June 2024 @23:59

· Interviews are taking place on the week 10 July 2024

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Architectural Heritage Fund (AHF) is currently seeking a Head of Grants. Reporting to the Director of Programmes and Deputy CEO, you will be responsible for overseeing the AHF’s core grant-funded programmes across the UK, including managing the four Development Managers for England, Scotland, Wales and Northern Ireland, leading on assessment, monitoring and reporting against all grants awarded through these programmes, and participating in decision making around grant awards.

We are looking for a candidate able to demonstrate a breadth and depth of experience across the principal duties of this post. A strong track record of leadership within the heritage, social enterprise or social investment sectors and clear, relevant experience managing a staff team as well as multi-funder programmes with diverse strands of activity and reporting lines, is essential. The candidate must be a team player, with excellent interpersonal, influencing, negotiating and communication skills. They should have experience of collaborative working with external partners and a strategic approach to prioritising workloads and problem solving. Candidates must have strong numeric and financial skills, excellent attention to detail and be a confident user of common IT system Office packages. We are looking for someone who will become a leader in our organisation, who is passionate, target orientated and, in particular, committed to achieving beneficial social outcomes through heritage.

Due to the time-limited nature of this post, the AHF is open to potential applicants seeking a secondment from another organisation – if you are interested in taking up the role as a secondment, please indicate this interest in your application and the nature of any discussions with your existing employer.

About the AHF

AHF is a leading heritage charity founded in 1976 to help charities and social enterprises across the UK find solutions for vulnerable historic buildings. We do this by offering advice, grants, and loans. 

Commitment to diversity

In accordance with our commitment to promote equality of opportunity and diversity across all of our areas of work, we particularly welcome applications from people from black, Asian and minority ethnic communities, disabled people and younger people, who are currently under-represented within the AHF.

Salary:  up to £55,000 (dependent on experience), plus generous pension scheme, flexible working culture

Contract: Permanent, subject to a six-month probation period 

Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered. 

Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Travel within the UK and internationally may be required. 

About the RSS and this role

The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data, which have never been more vital. We’re looking for an exceptional, experienced business development professional who can help us increase our impact.

The main purpose of this role is to create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales. Working closely with teams within the Society to research, follow up and develop strong leads, you will participate in events and marketing activities as needed, and develop and maintain a working database of contacts within our CRM system, to enable effective logging and tracking of potential customers.

The Society offers a diverse range of products from training, sponsorship and professional accreditation and you will be expected to understand these business models and work with teams to maximise their revenue generating potential.

As this is a new role, you’ll have the unique opportunity to build the role around you, with flexibility to play to your strengths and manage your own projects independently. The work will be varied, and you’ll work with a variety of partner types, so this role is perfect if you’re looking to put your business development skills to the test.

You will be required to act as an ambassador of the charity in everything you do; we are looking for someone who is going to embody the charities ethos and who will keep the charity at the heart of all the decisions that are made.

We are particularly keen to hear from individuals who really want to work for a charity or not for profit organisation. While not essential, some familiarity with developments within data science, statistics, machine learning, AI and related subject areas would be an advantage.

Our Head of Business Development will:

• Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external markets to ensure our services align with those preferences and needs.
• Monitor emerging trends in statistics/data science/AI and keep track of competitors to ensure RSS services remain relevant and current.
• Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
• Understand the range of products delivered by the Society and create business development strategies and plans to maximise their commercial value.
• Work with the Director and other colleagues as required to help to shape the Society’s marketing strategy.
• Support development of the commercial aspects of strategies and plans across the organisation. Create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales.
• Work with teams to identify new potential revenue streams, sponsorship opportunities and customer types to contact.
• Look for and exploit opportunities to expand our current products to increase revenues.
• Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
• Explore and develop opportunities to extend the reach of the RSS brand and sub-brands to grow partners and sponsors.

Your skills and experience will include:

• A track record of success in sales or business development in the service sector.
• Experience working with different types of products, ideally including sponsorship.
• Experience developing strategies and plans to maximise commercial value
• Ability to communicate with a wide range of people.
• Excellent organisation and planning skills – ability to identify and respond to changing priorities.
• Desire to establish and develop an extensive network of external contacts in the industry.
• Able to make sound commercial decisions and identify commercially viable/profitable projects.
• Collaborative team worker – works with colleagues to achieve strategic, operational and commercial objectives.
• Happy to work on own initiative within corporate and RSS guidelines/directives.
• Experience of CRM systems.

Full job description and person specification is available to download at our website.

How to apply

Please submit your CV with a supporting statement/letter to Holly O'Brien (Governance Manager) telling us about:

·Why you should be considered for the role

·How your skills and experience align with the responsibilities and person specification

·How this role fits with your career plan 

Starlight is recruiting for a talented Head of Business Development to lead their relationships with corporate partners, and grow their commercial income derived from delivering services in healthcare settings.

Salary: £60,000 - £65,000

Location: Hybrid / Hammersmith, London

About Starlight Children’s Foundation

Starlight is the national charity for children’s play in healthcare, supporting children to experience the power of play during treatment, care and recovery from illness in more than six hundred healthcare settings across the UK.

Play is integral to the well-being of children and can make hospitals and hospices feel more welcoming, safe and a good place to thrive, ensuring children live every day even when they are sick.

We aim to enable all children in the UK to have their right to play protected and provided for when they are receiving healthcare – in or out of hospital.

About the role

The purpose of the Head of New Business Development role is to relentlessly seek new opportunities for Starlight to develop high return on investment partnership opportunities.

A key focus will be to increase the variety and volume of corporate partnerships, seeking strong alignment of purpose and culture to establish long-term relationships, providing partners with the value they seek and delivering a reliable pipeline of income and gifts in kind for Starlight.

The scope of the corporate income opportunity is huge, but there is also the opportunity to build an initiative-taking culture of growth across a number of different fundraising activities, giving the opportunity to create relationships through many touch points.

Starlight already receives significant income from partner events like CarFest, the TRIC Awards and The Story of Christmas. The tangible nature of our purpose and the appeal of our brand, makes us an attractive partner for these third-party events.

An important part of this role will be to identify new event partner opportunities that deliver income, as well as the opportunity to extend our reach, engagement and build new relationships.

Who we are looking for

Our ideal candidate will be fearless in identifying and seizing opportunity, making connections, overcoming barriers and developing new income streams.

You will have:

· Significant experience in a senior fundraising role with clear evidence of strategy development, implementation and income results.

· Significant experience of understanding and developing partnership opportunities, able to listen, respond and adapt, creating aligned partnership proposals.

· Credibility and gravitas to build relationships and influence people at all levels, with evidence of own networks.

· Commitment to personal development and able to manage your own environment and make appropriate, balanced decisions for yourself, others, and Starlight.

Please click 'Apply on website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Benefits:

• Semi-flexible hours
• Career progression
• Wellness allocation (for gym, spa, massage or private healthcare)
• Enhanced pension
• Mental health support
• Birthday off

Overview of FSUK

‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’

Sam, Fowler’s Fox, 2022

Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.

Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It  causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.

We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.

85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.

75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’

There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.

Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.

* Women and AFAB

The Role: Administrator

The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.

Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management

Resources: Supporting the CEO and working to deliver first class resources.  Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups,  dissemination of information on studies and surveys.

Comms:  Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website

Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.

Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.

Community led research: Assist the CEO in creating patient led community research.

Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.

There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Qualities for the role:

- Preferred: Lived experience of bladder conditions

- Demonstrate commitment to the charity, its strategic objectives and cause

- Exhibit strong relationship building abilities

- Strong networking capabilities

- Good team player

- MS Office, Zoom, social media, Wordpress, Mailerlite proficient

- Good written and communication skills

- Enhanced DBS check

 To apply:

Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack) 

Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days 
Location: Hybrid (up to 2 days WFH) / Hatfield 

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.

What can we offer you?

• A supportive, passionate and inclusive environment.
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS) 
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan 4 x salary 
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.

Job Purpose

This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.

Administration and Support for the CEO

• Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
• Conduct research, prepare papers and briefings, produce PowerPoint presentations.
• Project support for organisation wide projects.

Leadership and governance support

• Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
• Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
• Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
• Provide on-going support to Trustees, including responsibility for their induction and on-going training
• Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
• Manage our policies and procedures and oversee the annual cycle of policy reviews.

Office management

• Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
• Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
• Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
• Be the main contact for our IT managed services provider and act as the internal contact point for any  IT queries.

Organisational support

• Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
• Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
• Provide staff induction and on-boarding in relation to the office, IT and equipment.

Skills and experience: 

• Significant experience as a senior Executive Assistant at CEO level.
• Significant levels of office management experience.
• Strong administrative background, ideally with experience working in the non-profit sector but not essential
• Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
• Experience acting as secretariat to boards of trustees or similar governance bodies.
• Experience managing people in paid or voluntary roles.
• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
• Excellent interpersonal skills with the ability to build rapport and communicate sensitively
• Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
• Accuracy and meticulous attention to detail
• Ability to think creatively and solve problems smartly.
• Positive with a “can do”, solution focused attitude.
• Self-motivated and ability to work on own initiative, independently, without direct supervision.
• A strong completer-finisher.

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV . 

If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.

Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage.  The details of this will be explained should application be progressed to next stage.

Closing Date:  10.00 am 8th July 2024 

Interviews are expected to be arranged for week commencing 15th July 2024

Equality, Diversity & Inclusion

We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Title: Head of Operations

Contract type: Fixed term, maternity cover (July 2024 – May 2025) 

Hours: 0.8 FTE (4 days per week) 

Salary: £46,400 (£58,000 FTE) 

Reports to: CEO 

Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance) 

MAIN PURPOSE OF THE JOB: 

As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.

This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable.  The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives.  Exemplary communication skills and the ability to manage multiple priorities are essential. 

MAIN DUTIES: 

1 PROPERTY AND BUILDING MANAGEMENT 

Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers.  The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc. 

The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.

The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome.  The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment. 

The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee. 

2 LEASES, INSURANCE, LEGAL, RATES AND LA 

With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council.  The HOO will report on such matters to the Property committee of the Board.

Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives. 

Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences. 

The HOO will oversee all insurance requirements and ensure that terms required are met.  The HOO will oversee legal compliance issues in collaboration with the CEO and as directed. 

The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself. 

3 COMMERCIAL EVOLUTION AND PROJECTS  

The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan.  The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces. 

The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.

4 LIVE EVENTS  

The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.

The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.

5 YOUTH AND COMMUNITY 

Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner. 

6 IT and DATA MANAGEMENT 

The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities. 

The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.

7 DATA AND GDPR 

The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.

The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.

8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR 

The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function. 

The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters.  In association with the CEO and Financial Controller, the HOO will manage and record annual leave. 

The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community. 
 

The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.

The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO. 

The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.

Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.

The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees. 

The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget. 

9 DIVERSITY AND INCLUSION 

In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion.  This may include managing new and existing initiatives, updating policies and undertaking formal reviews.  The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo). 

10 COMMITTEES AND BOARD 

The HOO will provide a support role to the CEO on preparation of Board papers and reports.  The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support.  The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.

11 CEO DEPUTISATION  

The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair. 

PERSON SPECIFICATION 

Essential knowledge, skills and experience 

• Substantial experience in a similar role with senior responsibility for all aspects of operations 

• Sound expertise in property management and building management

• Excellent organisational skills including effective planning, prioritisation, risk management, and reporting

• Good financial management skills: budget setting, control, monitoring and resource management 

• Events management skills and experience 

• Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery 

• High-level people management skills, experience of managing a team, and knowledge of sound HR practices 

• Experience of working in a charity or social enterprise and working with a Board of Trustees 

• Strong written and verbal communication skills 

Desirable knowledge, skills and experience 
 

• Knowledge or experience of craft, design, fashion and/or the wider creative industries 

• Experience of building commercial or community/creative partnerships 

• Experience or knowledge of fundraising

Essential qualities and attributes 

• Demonstrable commitment to equality, diversity and inclusion

• Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity

• First-class attention to detail and high standards of professional conduct 

• Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate. 

• Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.

• Self-starter with an ability to work positively as part of a small team

Applications due by: Midnight, 30th June 2024 

First Interviews (online): Tuesday 9th July 2024 

Second Interviews (in-person): Monday 15th July 2024 

Location: Home-based with occasional travel
Job Type: Full time, 37.5 hours
Contract Type: 1 year, Fixed Term Contract
Salary: £51,870
Benefits: 27 days holiday + bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, membership plus many more staff benefits.

There’s never been a better time to join the team! They have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

They want everyone to enjoy the benefits cycling offers to people and the planet. They’ll be sharing more information on their strategy soon but, it will focus on encouraging more short journeys by bike; promoting cycling as a popular, enjoyable, and safe activity for everyone; and striving to make every cycling experience a great one. Come with them on their journey and help them have more impact than ever before!

Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to them.

This is a maternity cover role with a 1-year fixed term contract.

Applications close: 19th July 9:00am on the closing date.

You may also have experience in the following: Brand Manager, Branding Specialist, Brand Strategy Manager, Brand Development Coordinator, Brand Marketing Manager, Brand Identity Specialist, Brand Management Supervisor, CMO, Marketing and Branding Executive, Brand and Marketing Consultant Director of Marketing Communications, Branding and Advertising Manager, Marketing and Branding Executive, Marketing Manager etc.

REF-215 076

BACKGROUND

The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, the Foundation provides specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty.  We take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it.  For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the CEO, Executive Director of Asylum Aid and Senior HR and Operations Officer.

OVERVIEW OF THE ROLE

 The Head of People is a new role for the organsiation and you will be joining us at an exciting time, as we are moving into new offices and seek to drive forward our new 2025-2030 strategy.  This role will play a pivotal role in implementing our objective to be an employer of choice. maintaining and evolving our strong team culture, and strengthening our position as leader in evidence based management and leadership practices.  In this role you will be supported to develop the capacity, capability and human resource systems of the organisation to achieve impact at scale with a strong and effective team and will work in close collaboration with the CEO, the members of the Executive Leadership Team and Management Team as well as the Senior HR and Operations Officer.

You will provide leadership in developing and implementing our People and Culture strategic objectives. Some of your immediate priorities will be undertaking a review of our current policies and systems, preparing for our Pay and Benefits Review and setting up a Wellbeing Review and Consultation.  You will also be asked to undertake a review of our equality, diversity and inclusion policy and the accompanying anti-racism action plan. You will bring your expertise in people and human resources to help secure the organisation’s  long-term sustainability and impact.

It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact, income and team satisfaction.  We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a people and strategic contribution to our ambition to grow impact with our team.

EQUAL OPPORTUNITIES

The Helen Bamber Foundation is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

RECRUITMENT PROCESS

Please note that you will require the right to work in the UK and the successful candidate will be offered the job subject to suitable references and a DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.  

Please submit an up to date CV and a covering letter, no longer than 2 pages, by 9am on 1st July 2024 by outlining your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Longlisted candidates are scheduled to be invited to a short introductory interview of 15 minutes on the 9th or 10th July.  Shortlisted candidates are scheduled to be invited to interview in the week commencing 15th July and will be conducted either in person or where needed via Zoom. 

We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds. 

If you have any questions or would like to speak to someone about the role please contact Kerry Smith, Chief Executive Officer.

The new Head of Impact Partnerships (International) role will be responsible for overseeing the expansion of our grantmaking, our research, convening and campaigning work from the UK to our growth regions in the US (Miami, Austin, Las Vegas), Brazil and Italy.  The Head of Impact Partnerships (International) will identify, support and convene our charity partners to deliver a series of high quality, impactful projects that deliver on our mission. In the US, Brazil and Italy, our strategic goals are to support young people from underrepresented backgrounds into STEM careers and to mobilise the global network of motorsport employers to adopt inclusive recruitment and retention strategies. 

Reporting to: Director of Services

Salary: up to 50k based circa on capabilities and experience

About Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.

About the Role

The Head of Services will be responsible for overseeing the effective delivery, performance, and quality assurance of a range of our mental health services in Tower Hamlets, Newham, and Redbridge.

Working closely with the Director of Services and other key stakeholders, you will inspire and lead a team of Service Managers and coordinators, providing them with the guidance, encouragement and support needed to deliver high-quality services.

This key role focuses on continuously improving services and keeping our service users at the centre of everything we do, with innovative approaches to meet their changing needs. Your leadership will be crucial in building strategic relationships with partners and stakeholders, improving service delivery, and promoting collaboration across the board.

Moreover, as a Designated Safeguarding Officer, you will lead the highest standards in ensuring the safety and protection of service users, providing expert safeguarding guidance, supporting staff, and liaising with external agencies when necessary.

About you

We would love to hear from you if you have:

• A track record of developing high-performing teams and managers
• Experience working in a service delivery organisation
• Expertise in managing and developing a service, and its processes, procedures and policies
• A track record in developing new service models and expertise in contributing to tender submissions
• Experience in developing and reviewing policies and strategies
• Expertise in collating and producing high-quality contract monitoring reports
• The ability to rapidly form and sustain a trusting relationship with service users/carers, peer support workers, staff and professionals
• A sound knowledge of best practice in case recording
• An ability to resolve complex issues and manage change positively
• An inspiring leadership style, with the confidence to make decisions
• Adaptability in your approach to respond to the diverse and ever-changing needs of our staff and stakeholders

The closing date for applications is Thursday 18th July at 23.59hrs

If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group 

Our Commitment

MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.

Head of Brand, Communications and Marketing

We are looking for a dynamic Head of Brand, Communications and Marketing, to manage and lead the Brand, Communications and Marketing team to deliver impactful communications and marketing assets that meet the needs of the charity and resonate with audiences. In this role you will also lead on exciting strategic brand partnerships, providing consultancy style project support to external stakeholders and agencies on dual-branded creative campaigns across above-the-line marketing.

If you’re someone who can champion the charity’s brand and tone of voice and provide strategic leadership to the team, then apply today!

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Head of Brand, Communications and Marketing

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £45,284 to £53,910 (plus £3,000 London Allowance)

Contract: Permanent

Closing Date: 8th July 2024

Interview Date: 15th July 2024

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.

The Role

Hosted by the organisation and its partner charity, we are looking for a dynamic Head of Brand, Communications and Marketing. You will manage and lead the charity’s Brand, Communications and Marketing team to deliver impactful communications and marketing assets that meet the needs of the charity and resonate with audiences. In this role you will also lead exciting strategic brand partnerships, providing consultancy style project support to external stakeholders and agencies on dual-branded creative campaigns across above-the-line marketing.

If you’re someone who can champion the charity’s brand and tone of voice and provide strategic leadership to the team, then apply today!

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

About You

I have the essentials covered:

• I have extensive experience across the communications and marketing mix, including in the delivery of charity communications and marketing assets/campaigns.
• I have proven success in brand management for a charitable or membership organisation.
• I have experience of leading and developing staff, setting and reviewing SMART objectives to build high performing teams.
• I have proven experience of strategic thinking and ability to deliver programmes of work that underpin organisational objectives.
• I have experience of budget and project management, including budgets, suppliers and people.
• I have experience of evaluating projects and producing reports or presentations that evidence impact.

About the Organisation

In a rapidly changing world, the charity brings together the heritage and experience of four charities from across the country. The organisation has been supporting people with their mental health for over 50 years, challenging the causes of poor mental health and providing people with the tools they need to live their best possible life at home, school and work.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Head of Brand, Head of Communications, Head of Marketing, Head of Brand and Marketing, Director of Brand, Director of Marketing, Direction of Marketing and Communications, Brand Manager, Communications Manager, Marketing Manager, Content, Social Media. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.