Head of external affairs and engagement jobs
Digital Communications Officer
About NASP
The National Academy for Social Prescribing (NASP) is a registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
At NASP, we operate a flexible, hybrid working model to support both collaboration and individual needs. Most work is carried out remotely, with Microsoft Teams serving as our primary platform for meetings and planning. We also provide access to an office space at London’s Southbank Centre, which staff can use as needed.
Travel may be required for in-person meetings, site visits, events, or team away days, ensuring opportunities for connection and shared learning. Travel requirements will vary depending on the duties of each particular role.
Our working culture values flexibility, wellbeing, and collaboration. We are committed to supporting our staff to work in ways that suit their roles and personal circumstances, fostering an environment where everyone can thrive and contribute to the success of the organisation.
Inclusion at NASP
At NASP, we are passionate about creating an inclusive workplace. It’s important to that we represent the communities that social prescribing aims to serve and therefore we welcome applicants with lived experience of social prescribing. We also particularly welcome applicants from global majority and LGBTQIA communities, and those who identify as disabled and/or neurodiverse to apply.
We guarantee to interview candidates who identify as disabled as part of our Disability Confident Scheme commitments, provided that they meet the minimum criteria for the position.
NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets. We are committed to ensuring fairness and accessibility throughout the recruitment process and will consider reasonable adjustments to meet individual needs. While adjustments will depend on specific circumstances, common examples include:
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Flexibility with interview times and formats, including location
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Providing documents, such as the application form, in alternative formats (e.g., large print, braille and pre-recorded video or audio recordings)
If you require adjustments, an alternative method of application, or would like to discuss your specific needs, please contact us, and we will do our best to support you.
How To Apply
To apply for this role, please complete all sections of the application form (available on the Careers page of the NASP website) and send to the recruitment team by 12:00 (midday) on Monday 28th April.
Please do not send a CV, as we only assess applications based on the information provided in your chosen application format.
Interviews will be held w/c 5th May, please indicate on your application form if you might be unavailable during this period.
Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, any reasonable requests will be reviewed and be sought to be accommodated within the needs of the role. All appointments are subject to proof of right to work in the UK, references and a 3-month probationary period.
To support us with monitoring our commitments to access and inclusion, we kindly ask you to answer our Equal Opportunities form alongside your application. Your responses will not be shared with the panel.
For more information or an informal conversation, please email any questions to our recruitment team. We look forward to hearing from you about the role of Digital Communications Officer.
Role Details & Staff Benefits
Salary: £29,500 per annum
Duration: 12 months (with possibility of extension)
Hours: Full time
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events.
NASP offer a range of core benefits for staff on payroll, including:
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30 days paid annual leave per annum, plus Bank Holidays
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An additional day of paid leave per year on your birthday
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Opportunities for Volunteering & CPD days each year
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Opportunity to request flexible working arrangements, including compressed hours
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Contribution to annual eye test, eyeglass purchase, and flu vaccination
Purpose of This Role:
Reporting to the Head of Communications, the role will provide support for a range of Comms functions across the organisation, particularly NASP’s social media, website, newsletter, CRM, and video & graphic design.
Person Specification:
Experience & Knowledge:
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Knowledge and experience of Facebook, Instagram, X, You Tube and LinkedIn platforms, including the creation of organic content and paid for campaigns
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Ability to write, proofread and edit copy to a high standard for a wide range of audiences
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Experience of website management and maintenance
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Ability to synthesise complex information into simple but accurate content
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Ability to design and create strong visual content suitable for different social media channels and a range of audiences, using Canva or similar programmes
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Team-player who shares their knowledge and supports colleagues
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Proactive and organised self-starter able to use their own initiative and make tasks their own
Skills & Attributes:
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Affinity with NASP’s Values as defined in the NASP Strategic Plan
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Video editing skills
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Experience of working on a behaviour-change campaign aimed at the public
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Experience working with Hootsuite or a similar platform
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Knowledge of Google Analytics
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Experience working with Umbraco or Wordpress
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Experience of working with a Customer Relationship Management system (CRM) or Microsoft Dynamics
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Knowledge of best Search Engine Optimisation (SEO) practices
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Understanding of social prescribing and the work of the National Academy for Social Prescribing
Responsibilities:
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Develop and execute NASP’s social media plan, ensuring that activity aligns with the organisation’s strategic priorities, and to develop a holistic social media approach based on organisational objectives
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Support the Head of Communications on website development and management, such as updating, editing and improving pages, using a CMS, sourcing content and ensuring accessibility
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Lead on NASP newsletter communications, developing customer journeys through the CRM and implementing effective segmentation of audiences and messages
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Lead on internal communications by writing and sending a weekly staff email, updating the intranet
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Generate case studies and other content across all digital channels and to proactively contribute to the editorial calendar, ensuring relevant content is promoted at the optimal time on the most effective channels
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Collating and designing documents such as evidence reviews and reports
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Engage and respond to social media engagements, proactively reaching out and creating opportunities
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Management of the central communications and enquiries inboxes, responding to and triaging enquiries from external and internal sources
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Create videos and graphics highlighting NASP’s work, and support the creation of videos and podcasts featuring NASP’s ambassadors and projects
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Lead on evaluating impact of social media and related activity and recommending action to take to maximise achievement of objectives
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Grow NASP’s online presence, and to scope further opportunities in line with the business objectives
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Work with colleagues to deliver NASP’s webinar programme
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Work with Programmes and Corporate Affairs teams to promote NASP’s events, coordinating social media marketing, and to provide administrative support for events when required
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Administrative support for the Communications team, as required
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Update NASP’s CRM as required
Reporting To: Head of Communications
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with The Royal Society for Blind Children (RSBC) to find their Senior High Value Executive.
The charity offers a flexible working environment, with hybrid working 3 days per week from their London office.
This role is responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of partnership and philanthropy funders, focused on £50-100k relationships with trusts and grants funders primarily.
Key Responsibilities:
• Drive targeted asks, focused on opportunities of 5- and 6-figure to support RSBC’s strategic goals and objectives
• Work closely with the High Value Lead to develop robust plans for account management and new business across your portfolio
• Provide first-class relationship management, ensuring RSBC high value supporters feel connected, recognised and valued; producing high-quality bespoke reports and updates to effectively demonstrate the impact of their funding
• In collaboration with the wider External Affairs team, develop compelling multi-year cases for support and support the testing of new approaches (e.g. multi-agency bids, new trusts)
• Proactively and creatively identify high-value opportunities and manage them through from start to finish, working with colleagues across the organisation, including the SLT and Income & Engagement Committee where appropriate
• Support the High Value Lead on large institutional bids
• Work closely and collaboratively with service delivery and support teams to ensure detailed knowledge of the organisation’s activities, outcomes and impact to translate into compelling asks
Person Specification:
• A demonstrable track record securing funding from trusts, foundations and/or statutory and institutional funders; working to an individual annual income target of c.£400k or above
• Dynamic and results-focussed; thrives working proactively to spot opportunities and see them through
• Strong interpersonal skills; able to build warm, genuine and trusting relationships internally and externally
• A clear communicator and confident networker; highly articulate, able to tailor their tone and style to different audiences
• Enjoys working with pace and urgency, while maintaining quality and offering great customer service
• Excellent knowledge of the high value funder landscape
• Proven ability of achieving high level income targets, including a significant number of 5-figure asks and repeat funding from a range of donors and funders
• Ability to monitor pipeline, gauge success rates, and address funding gaps in a timely manner
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is a key part of the Doctors of the World (DOTW) UK Policy and Advocacy team, contributing to the implementation of our three-year strategy and maximising the impact of our policy and advocacy function. The team focuses on influencing UK health and migration policy, improving access to NHS services for minoritised communities and populations and strengthening the right to health in the UK.
The post holder will play a critical role in ensuring DOTW UK’s advocacy and influencing work is informed by our service users’ experiences and seeks to bring about the changes they want to see. To this end, the role will lead work with DOTWs expert by experience group, liaising and coordinating different engagement activities, identifying co-production opportunities and supporting members of the group to meaningfully participate in the organisation’s advocacy work and drive change.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
We are recruiting for this role on a rolling basis; we will review all applications on receipt and invite applicants that meet the minimum requirements to interview.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.
Impetus currently has 52 members of staff, supporting 25 charities with programmes across England, Wales and Scotland.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating outcomes.
We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.
Impetus is a registered charity and our charity number is 1152262.
About the Investment team
The investment team is responsible for selecting portfolio partners, managing our investments in these partners and supporting them to improve and scale their impact.
The investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The investment team has a good track record of role progression. All four Sector Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About the Investment Manager role
The Investment Manager (IM) works as an integral part of the Investment Team to help deliver our mission – supporting portfolio partners to deepen their impact and scale their outcomes. This role works closely with Investment Directors and other Investment Managers, including both charity-facing support and internal support to the investment team.
The IM uses analytical rigour, project management and relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
The IM role works across the portfolio, with the opportunity to work with various charities and Investment Directors, and may be involved in delivering the Impetus Leadership Academy.
Key responsibilities
Investment Management
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability - leading specific work streams like impact and/or financial management.
- Building trust-based relationships with charity leaders including CEOs, delivery staff and Programme / Impact leads, to become a valued advisor on practice improvement.
- Working closely with staff at our partners charities, providing guidance, thought partnership and capacity building.
- Working with Impact teams at charity partners to develop and refine impact management practices; data collection, dashboard development, performance review meetings, programme design and evaluation.
- Coaching charities' heads of functions (e.g. Director of Impact) to develop as leaders and help drive an impact-led approach within their organisations
- Curating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support in key areas for our charity partners (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with design and delivery of theory of change workshops, analysing charity impact data, developing and analysing pre-workshop surveys, facilitating workshops.
- Supporting Impetus’ quarterly peer learning forums for our charity partners, in particular the Impact Forum.
- Supporting the governance of our investments, preparing reports for Investment and Steering Committees.
Investment team support
- Supporting/leading the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), identifying high potential charities though analysis of key impact and financial data and reviewing the current evidence base.
- Playing a key role in due diligence of new charities, reviewing charity information (quantitative and qualitative) and drawing insights about their suitability for investment; This includes considering impact and scale potential, financial stability and developing a business case for investment including identifying risks. Requires strong relationship management with potential charity partners.
- Developing knowledge and expertise in Education and Youth Employment, staying up to date on relevant sector developments.
- Working closely with the Public Affairs team and ensuring teams are integrated in their thinking and approach – both ensuring we are coordinated in our support to the sector and working on cross-team projects that support the wider Employment and Education sectors.
Support to the Impetus organisation
- Working collaboratively on Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and events.
- Sharing the learning from our work across the team, across the organisation and externally
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission.
- Able to build productive, trust-based relationships internally and with external stakeholders including charity partners and co-investors
- Strong relationship building and management skills.
- Highly analytical and numerate, with good command of Excel.
- Clear and strategic thinker; able to identify key insights from a range of data outputs and translate into clear communication, including PowerPoint.
- Proven ability to work independently.
- Desire to be a thought partner to Investment Directors – contributing actively to team discussions and debate.
- Strong planning and time management, able to balance between priorities.
- Displays tenacity and initiative.
- Growth mind-set; seeks out and acts on feedback.
- A strong interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion in our work and our organisation.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in consulting, investment management, or other in-depth grant making and capacity building work.
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity.
- Experience in UK education and employability sectors
- Experience in charity impact management and/or evaluation.
- Financial acumen - financial modelling, fundraising pipeline development, review of annual accounts and assessment of financial risk.
- Project Management experience.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm Monday April 21st 2025
Interviews
First round interviews will take place week commencing 28th April 2025.
Second round interviews will take place week commencing 5th May 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
To amplify CSE's mission and impact through compelling storytelling across digital channels. This role will create engaging visual content (with a focus on video) to transform complex information into accessible and engaging stories. You'll support our social media presence, develop website content that resonates with audiences, and strengthen both internal and external communications. Using your creative talents alongside analytical skills in SEO and GA4, you'll enhance our digital presence while ensuring our work reaches and inspires our wide-ranging audiences.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,750 – £29,147 per year (starting salary will depend on skills and experience).
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Be responsible for curating CSE's social media content calendar. With support from digital comms manager, produce engaging content and ensure CSE’s social channels reflect our strategic goals.
- Create engaging multimedia digital content for websites, social media and our e-newsletter including written copy (blogs, news stories, content pages), video, and graphics using Canva and Adobe Creative Cloud.
- Lead on producing video content to promote CSE’s work, including planning, filming, and editing content using Premier Pro.
- Maintain CSE’s video library, including our internal folders, processes, and YouTube channel.
- Support the Senior Communications and Brand Manager to develop CSE’s suite of branded content. This includes creating branded templates for colleagues to use as well as designing digital and print materials for projects.
- With support from the wider comms team, ensure our online presence including website, social media, email marketing and digital advertising reflects strategic goals.
- Support the day-to-day management of CSE’s website, including uploading and editing content.
- Support the digital communications manager with digital channel optimisation including PPC, SEO, social media (paid and organic) as well as re-designing pages to enhance user experience (UX).
- Commission external videographers and photographers when appropriate, dictated by project and business needs.
- Responsible for producing CSE’s monthly e-news with support from the comms team to ensure CSE’s key work is promoted to external stakeholders.
- Regularly track digital metrics and analyse performance data to optimise messaging and strategies and responsibility for monthly reporting.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths and English GCSE or equivalent.
- 3- 5 years’ experience in communications, marketing, PR, or related field.
- Excellent copywriting and editing abilities.
- Proficient with CMS platforms, email marketing and social media management tools.
- Ability to create multimedia content, including high quality short videos.
- Experience planning, designing, and creating engaging visual content, both in print and online. Such as flyers, posters, graphics, and videos.
- Experience using design tools like Canva and Adobe Creative Suite.
- Experience of using GA4 or other online data and evaluation tools to inform and support digital initiatives.
- Experience using social media to create a variety of content for a wide range of topics and audiences and engage with communities or individuals.
- Experience influencing and building positive relationships with internal stakeholders.
- Experience working with brand and style guidelines and ability to adapt content to fit.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 5pm on Wednesday 23rd April 2025.
Interviews are expected to take place Tuesday 13th May 2025, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ANTRUK is a small UK patient organisation for people impacted by antibiotic and antimicrobial resistance (AMR). Our legitimacy to advocate for change, with policy makers and NHS organisations, comes from our research projects, our engagement with patients and their families, and from our direct support of patients through our information service and peer-support activities. In addition to our direct services, we have a fundraising team and a small central services function.
We have an immediate need for a Coordinator for our Priority Setting Partnership (PSP) Project, working remotely, for 1.5 days a week, to oversee the administration of the project.
This is an exciting time to join the project, as we are ready to send out a survey. We need a PSP coordinator to send out the survey to individuals and organisations and support organisations to promote it. This will need someone to work autonomously adapting emails text to the specific audience, and following up on responses to make sure the survey reaches the right person. The PSP Coordinator will organise the face-to-face priority-setting workshop in November/December 2025. There will be an opportunity to help prepare content for newsletters and social media if this is a skill the postholder has or would like to develop.
To see more details, please see the Job Description. The Background Information document gives further context of the PSP project.
Please be aware we will review applications as they are received, candidates selected for interview may be invited to interview quickly. If considering applying, we advise this is done as soon as possible.
Please note that our website is currently under redevelopment and will be relaunched with a much stronger focus on our role as a Patient Organisation. We are also in the process of re-branding.
The client requests no contact from agencies or media sales.
Salary: £45,000 per annum
Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Fixed term until April 2026, full time.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Flexible working
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 12pm on Tuesday 22 April 2025.
Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
As Business Intelligence (BI) Developer you will be responsible for working with Hospice UK’s data to provide insights that support decision-making.
You’ll collaborate with colleagues at all levels to understand their needs and develop dashboards, reports and insights which help facilitate efficient, effective, and modern ways of working and a great colleague experience.
Guided by the Data Manager, you’ll ensure that Hospice UK complies with all relevant legislation and best practice such as complying with UK GDPR and maintaining our security accreditations. You’ll also work closely with other members of the ICT and Data team.
You’ll bring a broad set of data skills and knowledge with specific technical skills and experience developing using Power BI and SQL. We are at the start of our journey using modern data tools, with training for all colleagues planned, but you will need to guide inexperienced colleagues. Whilst challenging, this is an opportunity to shape how we work for the long term.
You’ll be working with others to collect and analyse the data that is most useful for hospices across the UK to compare their services and understand the impact we make collectively. You’ll also combine this with third-party data sources, such as population data, which will help local hospices reach everyone who needs help. Hospice UK will use this data and insight for national research and campaigning.
For our hospice sector data work, there are multiple data sources, some of which are bespoke databases within Hospice UK’s systems, whereas others are external including publicly available.
Internally, within Hospice UK, you’ll work with colleagues from different departments to improve how we measure our own performance. You’ll develop a performance reporting framework which provides clarity and insight, from our Board level key performance indicators to our day-to-day operational process performance measures.
Within Hospice UK the main data sources are our CRM, Website CMS, Grants Management, Finance and HR systems. We also use bespoke data capture forms and databases for specific purposes.
We’re a small in-house ICT and Data team, supported by 3rd party suppliers.
Your line manager is Richard Cooper, Data Manager. Richard joined Hospice UK in February 2024, bringing with him a wealth of experience from the private, public and non-profit sectors.
You’ll find lots more information in the Candidate Information Pack below.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in local communities? Do you enjoy working with volunteers and would you like to support people affected by Motor Neurone Disease (MND)?
As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.
Key Responsibilities:
As a Community Support Co-ordinator, you will:
- Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
- Ensure that support is needs-led, inclusive, and enables personal choice and control.
- Offer guidance to volunteers handling complex care and support issues.
- Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
- Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
- Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
- Identify gaps in care and support services and contribute to plans for improvement.
- Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
- Facilitate learning and networking opportunities for volunteers.
- Support fundraising and awareness activities alongside colleagues.
- Maintain accurate records and contribute to service development.
About You:
In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.
We're looking for someone with:
- Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
- Strong communication, interpersonal, and presentation skills.
- The ability to assess and respond to support needs in a person-centred way.
- Knowledge of care and support services across different sectors.
- Experience working with individuals at risk of harm and their families.
- An understanding of safeguarding and risk management.
- The ability to build and maintain relationships with individuals and partner organisations.
- A commitment to equality, diversity, and inclusive practices.
- The ability to prioritise tasks, plan effectively, and make autonomous decisions.
- Proficiency in using IT systems and applications.
- Flexibility to work outside standard hours when required.
- A full driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a home-based role covering North and East London. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!
The client requests no contact from agencies or media sales.
Salary: £45,000 per annum
Location: We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. Our expectation for this role is that you will come to London 1 or 2 days each week for meetings, including a quarterly ‘all staff’ event. You may also be required to visit member hospices or suppliers from time to time. You can choose where to work for the rest of the time, in the office or remotely (home or another appropriate location). We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Fixed term for 24 months, full time.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Flexible working
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 12pm on Tuesday 22 April 2025.
Interview dates: Likely to be Tuesday 29 April, Wednesday 30 April or Thursday 1 May (to be confirmed) Interviews will take place over Microsoft Teams.
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
As Data Programme Manager, you’ll use your project and programme management skills to successfully deliver projects which improve Hospice UK’s data capabilities. You don’t need to have technical data skills, but you’ll need to be able to guide technical colleagues and third-party IT and data providers.
Your main project will produce a new Member Data Portal, enabling over 200 member hospices to submit data and view insights and analysis that informs their service offer, whilst also providing a national view of hospice care that Hospice UK will use to support member hospices with national campaigning and fundraising.
Alongside this, you will lead data projects that improve our internal performance management. This will involve working with colleagues to gather requirements and develop reporting that supports effective decision making, developing new policies and procedures, and providing training.
Excellent stakeholder management skills will be key to your success. Working with representatives from our member hospices will be vital to the success of the Member Data Portal project. Internally, you’ll collaborate with colleagues at all levels, including the ICT and Data team who will provide technical expertise, and senior managers who will be customers for many of the projects. You’ll also work with external suppliers of technical products and services, including carrying out procurements where needed.
You’ll have great project management skills, which means you’ll be organised, structured and a pragmatic problem solver. Ideally, you’ll have experience of delivering technology, digital or data projects.
You’ll find lots more information in the Candidate Information Pack below.
How to apply
If you would like to apply for this role, please send the following documents to recruitment by 12pm Tuesday 22 April 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Do you enjoy co-ordinating engaging and successful events from start to finish? Are you skilled in managing logistics and building strong working relationships?
We have an exciting new opportunity for a Conference and Events Officer to join our Engagement team at the Motor Neurone Disease (MND) Association. We're looking for someone with proven events experience and strong digital skills to help us deliver high-quality, inclusive events in a fast-paced and evolving environment.
The Conference and Events Officer will support the delivery of in-person, hybrid, and virtual events, working closely with colleagues, venues and suppliers to ensure everything runs efficiently and accessibly.
Key Responsibilities:
As Conference and Events Officer, you'll support the planning and delivery of a wide range of events. You'll be involved in the full event cycle - from logistics and registration to on-the-day coordination and post-event evaluation.
- Project lead on planning, coordination and delivery of designated physical, hybrid and virtual events
- Oversee effective and accurate set up and maintenance of event registration platforms, ensuring a smooth attendee experience
- Lead on venue visits and support with venue and stakeholder discussions
- Proactively champion accessibility and inclusion across all events to ensure equitable participation
- Build effective working relationships with internal stakeholders to support collaborative planning
- Support event marketing, including webpage content and digital promotions
- Take ownership of event logistic tasks assigned by the Conference and Events Manager
- Represent the team at stakeholder meetings where required
- Work with colleagues including the Symposium Event Manager and Celebrity Relations & Partnerships Manager to deliver key event logistics
About You:
You'll bring experience of supporting events and have a proactive and organised approach. The Conference and Events Officer role requires someone who is confident, adaptable, and enjoys working both independently and as part of a team.
- Experience delivering in-person, hybrid and virtual events
- Skilled in using CRM systems to support event delivery
- Able to travel and transport event materials when needed
- Willingness to work outside standard hours and stay overnight occasionally
- Strong digital skills, including event software (e.g. EventsAir) and webpage updates
- Understanding of digital marketing tools such as Dotdigital
- Clear and confident written and verbal communication
- Experience working with a range of stakeholders and suppliers
- Excellent time management and ability to manage multiple projects
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of supporting the delivery of in-person, hybrid and virtual events
- Confident communication and excellent customer service skills, with the ability to support diverse individuals to ensure inclusive and accessible event experiences
- Strong digital competency, webpage management and experience in using event management software for example, EventsAir
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you are looking to take the next step in your events career, the Conference and Events Officer role offers a supportive environment where you'll make a real impact. We welcome applications from individuals with a range of backgrounds and experiences.
The client requests no contact from agencies or media sales.