Head Of Education Delivery Jobs in London, Greater London
For a more detailed Job Description & Person Specification, or to apply, please visit our website.
About The Role
Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:
Day-to-day operational management of the Charity, including:
- Resolving daily operational and administrative issues efficiently and effectively.
- Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
- Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
- Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
- Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
- Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
- Management of certain operational budgets, in collaboration with the CEO / Finance Director.
- Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
- The organisation of certain social events, and other team away days or Board strategic planning days.
- Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
- Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.
Digital:
- Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
- In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
- Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
- Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
- Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
- Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
- Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.
Data protection
- Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.
Governance
- Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.
General
- Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
- Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
- Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.
Size: 11 - 20
The client requests no contact from agencies or media sales.
Thank you!
Lambourne End Centre are looking to recruit a Fundraising and Marketing Coordinator. The post holder will be responsible for raising revenue and capital funds primarily from trusts, companies and through organising fundraising events to support the work of the Centre. They will also be required to promote the Centre to potential funders, user groups and the public, especially via the Centre’s website and social media channels. Candidates will need to demonstrate that they can think creatively, use initiative and work productively with colleagues. They need to have excellent written and verbal communication skills and the ability to enthuse others.
This exciting opportunity will ideally suit someone at the early stages of their career in charity fundraising.
The post will be based on a 35 hour week, but will involve flexible working including occasional evenings and weekends.
Due to the nature of the work the post will be subject to an enhanced DBS check.
Lambourne End Centre is a fantastic 54 acre site in south west Essex full of opportunity. The Centre boasts residential accommodation and training facilities, adventure activities, and a working farm and gardens with dedicated environmental areas. These are used to generate a wide range of programmes to improve health and wellbeing and promote personal development, especially for those who struggle in mainstream environments.
Registered Charity Number 1105063, Company Number 05067695
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes.
Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.
You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible.
About you
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.
About us
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Read more in the attached person specification and job description
Please submit a CV and cover letter outlining how your skills and abilities match those within the person specification and job description
Thank you!
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This is an opportunity to join Refuge as a Domestic Abuse Survivor Advocate to support survivors who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of referral, to provide high quality, independent advocacy and support. Refuge will be working with survivors of abuse whose perpetrator will be supported by Domestic Violence Intervention Project, run by Richmond Fellowship.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
An exciting position has arisen to join the fundraising team at Support Through Court - a small social justice charity that packs a big punch. We help increase access to justice for those who, due to severe cuts to legal aid, are forced to face the Civil and Family courts alone and without legal representation, often in life-changing cases such as domestic violence, eviction, and debt.
This role helps raise vital funds for the charity from partnerships with corporates in the legal world. You will steward corporate partners, create funding applications and marketing materials, and run events to engage new and existing supporters.
As a small charity, good development opportunities and tailored support are available for staff. We offer flexible working and most fundraising staff have hybrid working arrangements with two days a week at the Royal Courts of Justice, Strand, London, WC2A 2LL.
Interviews will be held on Monday 1 July virtually.
Please apply directly through Chairty Jobs
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
At Breast Cancer Now, we’re seeking a Senior Press & PR Officer to join our ambitious press, PR & celebrity team for 12 months. The role is focused primarily on the charity’s Fundraising portfolio, including our corporate partnerships and high-value fundraising events, all of which raise vital funds that help the charity to deliver world-class research and provide life-changing support for anyone affected by breast cancer.
About you
As an excellent communicator, you’ll be great at building trusted and influential relationships across a range of stakeholders including colleagues, journalists, external partners and advocates and ambassadors of Breast Cancer Now. This will help you bring our work to life, working collaboratively and effectively and at pace.
With significant experience in developing and delivering impactful PR campaigns, either in-house or in an agency, you’ll tell powerful stories around our fundraising activity to achieve cut-through in the media and drive further engagement and support (including financial) from our key audiences.
Always putting the patient voice at the heart of our work, you’ll be innovative and creative in your approach to secure maximum profile for annual events and campaigns, building on previous years’ successes and bringing fresh angles to this work to maximise engagement with the media and key audiences.
With strong written skills and an instinct for what makes a good news story, you’ll thrive in a fast-paced press office, and always consider how content can be integrated and delivered across communications channels for greatest impact.
The successful candidate will be excited to be part of an ambitious, focused and supportive wider Fundraising, Communications and Engagement Directorate, which has a remit to reach and engage more people with our work than ever before, and to develop our fundraising to become a sustainable organisation for the future.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact us.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date, therefore, this role may close before the advertised closing date.
Closing date 9am on Friday 28 June 2024
Interview date Week commencing 8 July 2024