Head Of Development And Communications Jobs in Hammersmith, Greater London
This is a new role, working in a dynamic charity built on the aim of improving life for local people. We are a small, passionate team driving programmes to meet our community’s needs in North Kensington.
You will be responsible for overseeing Dalgarno Trust’s Programmes, and line managing our Community Champions Manager, Health Works Manager, Foodbank, Volunteer and Room Bookings Manager and Youth Programme Manager.
Purpose of the job:
- To maintain effective oversight of the delivery of a range of projects and programmes being managed by designated managers.
- To ensure performance management expectations are being met by each project and programme and reported to appropriate funders, including internal and external stakeholders.
- To provide leadership and direction to project and programme managers and work with other senior members of staff to achieve organisational goals.
Duties and responsibilities:
Service delivery management
- To keep abreast of key performance indicators expected to be measured and evidenced for each of the projects and programmes and keep under constant review the need for adjustments in processes to be able to achieve expected performance.
- To use Salesforce for monitoring and evaluating project outputs, outcomes, and impact for reporting to funders, including internal and external stakeholders.
- To support managers in understanding what information is required in terms of monitoring information expected by funders and the Board of Trustees.
- To develop and maintain a performance dashboard on all projects and programmes.
- To communicate performance information of projects and programmes (e.g. dashboard) regularly across the organisation and to internal and external stakeholders as directed by the CEO.
Human resources management
- To provide effective line management to designated staff, ensuring all necessary information about their time management, supervision records, leave arrangements, and other HR records (e.g. sickness) are up to date and available for management decisions and service delivery needs.
- To ensure performance targets, monthly one-to-one meetings, reviews, professional development plans are in place and in practice for each direct report.
- To work with other senior managers on creating management reports on workforce performance and development.
- To work with other senior managers and CEO to ensure organisational performance and service delivery information is helping achieve business development and growth.
- To provide leadership through coaching or other means to direct reports where this helps, is needed or achieves benefits for the individual and organisation.
- To promote and implement a culture that encourages proactivity among staff (e.g. learning from any potential failure and celebrating success).
Compliance and assurance
- To take responsibility for the Quality Assurance Mark ISO 9001 and aligning the actions from the Management System with wider organisational activity.
- To take part in the annual audit of actions for ISO 9001 and ensure any new actions are logged and communicated across the organisation as appropriate.
- To ensure all strands of responsibility under each programme is compliant and meeting legal and policy expectations (e.g. health and safety, safeguarding, data protection etc.).
- To ensure that controls on procuring goods and services for the organisation are always in place securing value for money. Strategic leadership and support
- To identify local and strategic issues pertinent to local communities and voluntary organisations.
- To influence/negotiate policies and ideas, projects and programmes of benefit to local communities.
- To effectively represent and where relevant and directed, form partnerships with organisations and / or external bodies, to develop growth opportunities.
- To contribute to maximising the income of the organisation by working with Head of Development and identifying opportunities and implementing necessary actions.
Other duties
- To support a culture of continuous improvement by suggesting, testing, and implementing ideas that help achieve this. To undertake any such other duties that are aligned with the nature of the job to meet the needs of the Dalgarno Trust and as instructed by the CEO.
- To adhere to the organisations equal opportunities policy, health and safety policy and all other Dalgarno Trust policie
A safe and happy Community Centre for the people of North Kensington, London
The client requests no contact from agencies or media sales.
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Magistrates are the unsung heroes of the criminal justice system, and it's fair to say that justice would grind to a halt without them. We're the Magistrates' Association – the membership body for England and Wales's magistrates – and we’re here to give magistrates a voice and to support them to be the very best magistrates they can be. We work with members and collaborate with the judiciary and across the wider legal industry to develop policy and to advocate for change on behalf of our members.
Magistrate, our quarterly magazine, is our most popular member benefit. Over the past two years we have developed and refined it, and it is consistently rated very highly by members as a key source of advice, information and inspiration.
The role
We are looking for a new Editor and Content Manager to lead the production of the magazine, help specify and develop a new digital version to run alongside the printed magazine, and to support the wider communications team, especially with content creation and the website.
What you will be doing
You will work closely with members, staff and suppliers to commission, edit and polish articles for the magazine and ensure that every page is top-quality and that it goes out to members on time and on-budget. On any one day in this exciting and varied role, you could be interviewing members for stories and spotlights, writing engaging articles for the magazine or our website, creating new website pages or editing existing ones, or sourcing on-brand images and photos.
The print magazine is very popular, and we now want to develop a winning digital version alongside the printed version, so one of your responsibilities will be to work with colleagues to oversee its digitisation.
You will also be part of our small but dedicated communications team, which is responsible for delivering not only the magazine, but also the MA’s successful media relations, social media posts and engagement, and the majority of our website content.
It’s an exciting role and, because we have a small staff team, you’ll have ample opportunities to work with colleagues and develop your skills.
Role details
Position: Editor and Content Manager
Responsible to: Head of Marketing and Communications
Location: We’re currently working 100% remotely. We are looking for an office site in the south bank/ Vauxhall area of London, so ideally you would be able to work in that area at least one day per week.
Hours: 21 hours per week (part-time). You could work these hours in three full days or spread over four or five days.
Salary: £35,000 per year (pro-rata)
Annual leave: 25 days annual leave (not including bank holidays) – again pro rata’d.
How to apply:
Click the Quick Apply button below. Please read the application pack for the role. You’ll be asked to answer a couple of questions, and submit your CV and a supporting statement.
Interviews will take place between Monday 28 October and Wednesday 6 November, although we may call early applicants for interview before these dates.
Closing date: noon on Monday 21 October 2024.
Please note: we are actively reviewing applications. This advert may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London (2-3 days a week, 2 days from home)
Salary: £40,000-£50,000
Contract: Permanent, Full-time/Part-time, Flexible working available
We are Justice and Care, a dynamic, global force striving to end modern slavery. We are seeking an experienced, pragmatic, and holistic HR leader to drive our people strategy in the UK. As the UK HR Lead, you will play a pivotal role, offering HR expertise that supports and enhances the capabilities of our team, all while ensuring compliance, engagement, and well-being.
What you'll do:
- Be a strategic HR partner: Work with UK leadership and employees to deliver HR solutions that align with our mission and drive performance.
- Champion employee well-being: Create an inclusive, supportive, and engaged work environment where every team member can thrive.
- Lead recruitment and onboarding: Ensure smooth transitions for new hires, while upskilling managers in best hiring practices.
- Tackle challenges head-on: Handle employee relations with sensitivity and pragmatism, providing solutions that keep the team moving forward.
- Drive continuous improvement: Optimize HR processes through technology, develop policies, and contribute to the global HR strategy.
What you'll bring:
- CIPD Level 7 or equivalent HR experience.
- Strong knowledge of UK employment law and experience managing diverse HR cases.
- Pragmatic problem-solving skills, paired with empathy and the ability to influence at all levels.
- A passion for creating a positive, collaborative, and dynamic work environment.
- A proven ability to work independently while contributing to a wider mission-focused team.
If you're an innovative, relationship-driven, and hands-on HR professional ready to take on a standalone role, this is your opportunity to shape the future of our organisation and make a real difference.
The client requests no contact from agencies or media sales.
Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.
To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.
TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.
We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with an international non-profit organisation who recognise and reward efforts to protect oceans and safeguard seafood supplies for the future. Our client wants future generations to be able to enjoy seafood and oceans full of life, forever. Their vision is of the world’s oceans teeming with life, and seafood supplies safeguarded for this and future generations. Their mission is to use their blue fish label and fishery certification programme to contribute to the health of the world’s oceans by recognising and rewarding sustainable fishing practices, influencing the choices people make when buying seafood and working with their partners to transform the seafood market to a sustainable basis.
We are excited to recruit for a Head of Content to join their Global Marketing and Communication Team, based from their London office. The purpose of this role is to lead on the commissioning and co-ordinating of compelling content to ensure growth of public support for its environmental mission as well as ensuring stakeholders are updated and inspired about their work. This role oversees audience engagement on social media channels, the web and newsletters. The post-holder has a strong focus on delivery to deadlines, as well as the development and execution of a global content strategy. Working closely with regional colleagues, the role will also ensure that there is effective distribution of content across their global network.
The successful candidate will bring excellent experience of content creation with significant editorial expertise to ensure compelling story-led content. You will have considerable experience in developing and executing successful content strategies across multiple channels with an excellent knowledge of the social media landscape, platforms, and how best to utilise these to grow audiences. You will bring exceptional leadership and management skills, with the ability to nurture and motivate teams. You will also demonstrate a passion for the cause, bringing a strong commitment to environmental sustainability. In addition, experience of working in a global context or across multiple networks would be an advantage.
To apply please submit your CV only in the first instance, preferably in Microsoft Word/PDF format. Following your application you may be contacted by Prospectus to provide further information or a supporting statement to assist with the recruitment process. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
We do appreciate that fundraising across radio is very niche and so are welcoming applications from candidates who have fundraising experience which has crossed over into media. Perhaps running large campaigns which have involved media interviews, PR projects etc.
We believe your skills in this areas are transferable to a radio environment and so are keen to hear from you as we recruit for this role.
Job Title Radio Fundraising Manager
Salary £35,000 per annum - £40,000 per annum depending on skills and experience
Location London Office with some working from home
Hours of work Full-time 35 hours per week
Reporting to Head of Fundraising
Premier, Europe’s largest Christian Media organisation, is seeking a Radio Fundraising Manager to play a vital role in supporting our mission to connect people with God through media. You will lead all on-air fundraising efforts, including the Charity of the Year appeal, working closely with content teams and external consultants to creatively engage our audience. You’ll manage appeal resources, coach presenters, and ensure compelling messaging across all platforms. By supporting Premier’s on-air fundraising, you directly contribute to Premier’s ability to help listeners deepen their Christian faith through media.
If you’re an experienced fundraiser with a media background, or if you’re an experienced radio promotions manager with a talent for fundraising, this role could be for you!
Role Overview
- You will be responsible for the operational delivery of on-air fundraising appeals, including briefing documents, promotional materials, and donation incentives.
- You will review and implement the use of impact audio from on-air appeals, coach presenters during appeals, and manage the On-Air Testimony Producer who secures live donor calls.
- You will be a key contributor to Premier’s on-air fundraising programme, overseeing monthly on-air fundraising messaging, script writing, production, and traffic scheduling.
- You will contribute ideas for capturing audience data and oversee the execution of on-air data capture campaigns.
- The role requires liaising with internal departments and external stakeholders to ensure successful delivery of fundraising appeals, compliance with Ofcom regulations, and maintaining Premier's commitment to quality and equality.
Why Join Premier?
- We offer competitive salary
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
- Enhanced Maternity/Paternity pay
In addition to competitive pay and benefits, Premier offers:
- Great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The postholder is responsible for the strategic leadership, development and management of all fundraising and commercial activity for Charlton Athletic Community Trust (CACT). The key areas of focus will be:
- Developing and implementing a fundraising strategy, to support CACT strategic objectives
- Leading a skilled multi-disciplinary team, including bid-writing, marketing and communications, to achieve agreed goals and added value
- Securing and profiling high-level individual donors/groups/companies, evidenced through robust and sustainable partnerships, which result in substantial financial returns to CACT
- Strengthening other approaches to fundraising, including regular giving and legacy donating
- Analysing CACT’s approach to bid-writing, with other senior leaders, re-purposing to maximise grant income and programme delivery aligned to our strategic priorities
- Achieving financial income targets, specifically meeting stretch unrestricted income targets
- Actively participating in strategic policy development at CACT, as a member of the Senior Management Team
Working with the commercial team of Charlton Athletic Football Club on joint opportunities to generate revenue from commercial partnerships and Club events.
Any job offer is subject to satisfactory employment references and Disclosure and Barring Service (DBS) check.
To apply for this role, please send a completed application form detailing how you meet the requirements of the role and an equal opportunities form as described on our website.
CACT is committed to the safeguarding of its staff, volunteers and young people. Any job offer made is subject to satisfactory references and DBS check.
Closing Date: 04/10/2024
Applicants to be shortlisted as and when they come in by the Executive Management Team.
Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Indonesia, Kenya, Senegal, Timor-Leste), or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)
Closing date for applications: 31 October 2024
Contract status: Global post, full-time
Start date: As soon as possible
Contract duration: 2 years fixed term (with the possibility of extension)
Remuneration: Salaries are gross per annum and will be in line with national salary grades and experience; circa £54,048 - £72,373 (UK); circa IDR 485,003,837 - IDR 717,805,679 (Indonesia); circa KES 4,852,623 - KES 7,181,882 (Kenya); circa TZS 70,126,672 - TZS 103,787,474 (Tanzania); circa MZN 3,273,650 - MZN 4,845,001 (Mozambique); circa XOF 20,296,316 - XOF 30,725,376 (Senegal); circa USD 27,768 - USD 38,846 (Timor-Leste); circa BZD 73,087 - BZD 94,560 (Belize); circa MGA 63,076,355 - MGA 91,145,332 (net per annum; only applicable in Madagascar).
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
Our Technical Knowledge team oversees Blue Ventures’ technical pillars (Secure Rights, Community-Based Fisheries Management, Food Security and Financial Inclusion) and supports the use of data for decision making, providing tools, training, and guidance to partners and Blue Ventures’ staff around the world. This team integrates expertise and deep practical experience with pragmatism and a desire to enable others to deliver lasting change, by distilling global best practices and knowledge into usable tools, appropriate training, and responsive guidance and support. The team is also responsible for delivering peer learning exchanges and knowledge sharing events both online and face to face across the organisation in addition to overseeing technical publications.
We are currently recruiting for an exceptional individual to be part of this global team, leading a critical pillar of the strategy on Food Security. This individual will oversee the Food Security function, including the development, refinement, and roll out of tools and training to support partners around the world as they establish initiatives targeting fish production, availability and affordability, to promote nutrition, food security and financial returns of fishers through assessments of the nutritional value of key fisheries, sustainable fisheries management, waste reduction initiatives, and interventions that increase the economic and nutritional value, as well as durability, of fish catch. These types of tools and materials include:
- Accessible tools and appropriate technologies:
Intuitive to use and readily available, including software and mobile apps for data collection and interpretation, simple decision support tools for assessment, planning, and problem resolution, and community-level materials for common activities, such as meeting facilitation guides or decision-making tools to help communities decide which fish and fisheries to focus management attention on.
- Training resources:
Manuals, guides, videos, and online materials that provide concise information and serve as self-learning tools, allowing partners to access and acquire knowledge at their own pace.
- Knowledge development:
Structured learning experiences to transfer theory to practise and enhance the background knowledge and competencies such as workshops or webinars, as well as development of good practice technical case studies and publications.
- Skill development:
Specific hands-on training, mentoring, or peer learning exchange programmes to enhance technical expertise and the skills that are relevant to the context of each pillar.
As a Global Head, the position oversees regional and national colleagues to produce and iteratively improve the technical support, ensuring globally consistent guidance, while enabling context-specific differentiation among regions. The ability to work in a diverse and geographically dispersed team and to liaise and adapt techniques across different cultures will therefore be essential. As a Global Head and part of the Technical Knowledge team, the position strives for Blue Ventures’ work to be at the forefront of best practice in the sector, by learning from partners and practitioners worldwide to distil learning and experience into usable practical approaches to address the common barriers to achieving coastal fisheries reform with a strong believe in placing communities at the centre of decision making.
The Blue Ventures Technical Knowledge team has a unique vantage point, gained through supporting dozens of partners working with hundreds of communities across South East Asia, the Western Indian Ocean, West Africa, and the Caribbean as well as being part of international fora and members of expert panels. As such our technical team plays a key role in identifying, collating, sharing, and transferring key insights and successful approaches, updating information, training, tools, and guidance around the world, and building a community of practice around each of the pillar themes.
At the heart of Blue Ventures’ 2030 strategy is an unwavering commitment to empowering communities through participatory collection, feedback, and use of fisheries and ecological data for adaptive management, and playing a leadership role in our sector to make this the norm. The Global Head - Food Security will have a strong understanding and technical experience of food security and nutrition programmes in coastal fishing communities and initiatives to reduce losses in catch value (both nutritional and financial), with proven skills in coaching and team building skills and effective management capacity in leading a multi-disciplinary team and working cross-functionally.
Blue Ventures recognises the key roles that women play in fisheries management and conservation as fishers, gleaners, processors, sellers and negotiators and seeks to highlight the important value of their roles in the fisheries value chain, that are often invisible, so that they also benefit. An understanding of the challenges faced particularly by women in fisheries and experience of working in communities to find some practical solutions desirable for this role. The role will work in close collaboration with the Global Technical Knowledge team to support these goals, which includes working with fisher associations and committees to increase the participation of women in leadership and decision-making.
The successful candidate will have a deep understanding of the complex challenges facing tropical coastal fisheries and the small-scale fishing communities that depend on them. They will have extensive, practical experience of working with coastal communities in Africa, Asia, or Central America, and partnering with civil society organisations, non-governmental organisations, government institutions, and other stakeholders to identify and address fishing issues, placing communities at the heart of the solution.
The successful candidate will thrive in environments that are dynamic, fast-paced, collegiate, and ambitious, will have a proven track record in distilling complexity into easily interpretable material, able to deliver high-impact written work, and in communicating effectively with diverse audiences, ranging from fishing communities, practitioners, academic institutions, governments, the private sector, and other technical experts. They will feel comfortable representing the organisation externally.
The role entails leading an interdisciplinary and international team, with strong cross-functional collaboration. The successful candidate will report to the Director of Technical Knowledge and will be based in one of our regional hubs, with regular overseas travel to work with partners and field teams around the world.
The core technical scope of the role’s portfolio will include:
- Data-driven assessments and interventions to improve food security and nutrition for healthy and resilient fishing communities, including nutrition education and supporting nutrition-sensitive fisheries management measures;
- Interventions to improve nutrition and financial returns for fishers operating in low-resource, data-limited fisheries, including through improved fishing techniques, transport, storing, processing, and marketing;
- Following and informing best practice and policy for improving fisher’s nutritional and financial returns.
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with a leading adult social care charity in their search for a Head of Finance, who will lead the Finance Team, providing strategic financial leadership and management to ensure financial health and long-term sustainability.
This is a full time, permanent role offered on a remote basis with occasional travel to the London office.
Reporting directly to the Director Finance and Corporate Resources, the Head of Finance will provide strategic leadership to the Finance Team, overseeing all aspects of the organisations day-to-day financial operations, including all income, expenditure, and balance sheet accounts, ensuring compliance. Furthermore, you will act as a Finance Business Partner, leading and directing meetings with budget holders monthly, to review, monitor and manage the organisations financial position and performance, providing strategic financial insights and advice, reporting on budget variances to the senior leadership team.
To be successful, you will have excellent financial management and analytical skills, with the ability to interpret and explain complex financial information, the ability to work collaboratively with a diverse range of stakeholders and excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Head of Finance
We are seeking a Head of Finance to lead a UK Finance team to deliver an effective finance function for the UK’s leading fostering charity and membership organisation.
Position: Head of Finance
Location: Hybrid: home working with regular travel to London, or based in the London office with some home working
Salary: £52,000-£57,000 + London Weighting if eligible
Contract: Permanent, full time - 35 hours per week
Closing Date: Sunday 13th October 11.59pm
Interview Date: Wednesday 23rd October, London
What you’ll be doing:
As Head of Finance you will lead the UK Finance team and advise the Senior Leadership Team and Board of Trustees on matters relating to financial management, as well as providing effective business partnering to key stakeholders across the organisation.
Primary objectives of the role are:
- Lead a cohesive, customer-focused team
- Strengthen financial reporting
- Manage cash flow
- Ensure compliance
- Streamline processes
Who we are looking for:
This is an exciting opportunity for a qualified accountant to help lead and develop a finance function. If you are a confident communicator, with experience of leading a finance team, delivering financial reports (including SORP requirements) and knowledge of charity VAT, we would love to speak with you!
At this point, we hope you're feeling excited about the role and even if you don't feel that you meet every single requirement, we still encourage you to apply.
In return:
- 38 days leave (including bank holidays)
- A range of family friendly and fostering friendly leave options
- Flexible and hybrid working
- Enhanced maternity and adoption pay
- Enhanced sick pay
- 24/7 Employee Assistance Helpline
- Pension and life assurance
- Contribution to eye tests and lenses
- Season ticket loans
The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.
Other roles you may have experience of could include; Charity Finance Manager, Head of Finance, Finance Team Leader, Finance Analyst, Senior Finance Manager, Interim Finance Manager, Financial Accounting Manager, Finance Manger etc.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
-
Strategic thinking and planning
-
Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
-
Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a community organiser with a strong project management background, or a project manager who has trained as a community organiser to help us grow a new project, The Help Desk, while overseeing our Open Collective service. Open Collective is a platform which enables groups to transparently and collaboratively manage their funds. We fiscally host around 600 groups using OC – they are supported by a Programmes Assistant, who would be managed by this role. This will give you oversight of the service and provide you valuable insights into the needs of groups.
The Help Desk is a new project in SCN which will support our growing community of grassroots groups and movements within our ecosystem. Over the next 4 years, we are planning to build a strong, vibrant and supportive community amongst our groups, with access to resources, training and mentorship/networking and fundraising opportunities. You will be responsible for project managing the build-out of the Help Desk and developing and organising the SCN community. This includes monitoring progress and reporting against the funding secured. While some plans and activities have already begun, you would be expected to further shape the vision of the Help Desk, pivoting in response to feedback and learnings.
You will work closely across the Delivery Team to ensure that the Help Desk is relevant to the different types of groups we host, as well as the Head of Programmes, who you will support in consolidating insights for sharing with partners. Together with the Business Development team, you will also be responsible for exploring the income streams required for the following 5 years. You will also be managing the overall project budget alongside managing mentors, staff, volunteers, interns, and leaders, where appropriate.
ABOUT YOU
The role would suit someone that understands the needs of community groups and the pressure and challenges they face as they scale their impact, while also having agile and creative project management skills. A large part of the role is getting to know the groups and to support both the development of network weaving across the groups and building out the resources they need. Because of this, you will enjoy connecting with people from different backgrounds, and have good problem-solving skills.
As you will have oversight of our Open Collective service, you will need to have some understanding of how community groups could use tech platforms to support their infrastructure and how this can relate to their impact. You will also be managing one member of staff and while you will be given training and support, some management experience is desirable.
The ideal candidate will have a positive attitude and be open to learning and growing with us as we build our programmes and services. On top of seeking out partnerships and opportunities that will help SCN better support its community groups, you will be regularly holding spaces for groups to connect and feeding back any relevant insights to the team. You should have a good understanding of the power dynamics and community trauma that exists at this level of organising and be able to act as a bridge between SCN and the social impact of the groups.
As a small team working directly with the groups and to a project plan, you will be outgoing, proactive, very organised and good at managing various tasks at the same time. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself, the Help Desk and the business.
SKILLS & EXPERIENCE
Person specification includes:
- Experience of community organising or development within a community or network, ideally with people from varied backgrounds
- Strong and agile project management skills
- Exceptional organisational skills and attention to detail
- Strong and creative problem-solving skills
- Experience of organising resources for both digital and physical spaces
- Demonstrable experience of facilitation and event planning
- Ability to increase community activity and engagement
- Strong oral and written communication skills
- Experience with line management, and ideally matrix management
- Highly proficient in Microsoft Office, GSuite, online booking and meeting systems
- An understanding and/or experience of working with project management software and CRMs
- An interest in social change and innovation
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
KEY RESPONSIBILITIES
As Programme and Community Development Lead, you will be responsible for supporting and building out the community of grassroots groups and movements across all of SCN. This may involve organising events, further developing our communications, seeking out and maintaining partnerships with relevant service providers. Note that this is a new and emerging role and you will also be expected to help input on its direction depending on the needs of the groups and the opportunities in the sector. The role will involve:
- Project Design, Planning & Reporting – 25%
- Be responsible for the build-out of the Help Desk (project plans, timelines, and budget etc.) and coordinate across SCN to ensure timely delivery
- Monitor the outreach and impact of the Help Desk
- Report back to internal stakeholders (primarily the Head of Programmes and the CEO) on progress, risks, and learnings
- Draft any financial and narrative reports required by grants funding the Help Desk, with the support of the Head of Programmes
- Work alongside the Business Development team to build SCN’s profile and raise awareness of the Help Desk, e.g., by presenting at relevant events
- Together with the Business Development team, explore the income streams required for the Help Desk
- Community Building and Support – 60%
- Build and maintain networks, e.g., SCN Facebook group for grassroots groups, Founders’ Mailing List
- Directly support SCN’s groups where possible, e.g., short calls to help diagnose their challenges and signpost them to relevant resources
- Plan and host regular convenings, trainings, and workshops, both virtual and in-person, to help groups connect with each other and to other relevant service providers
- Further develop SCN’s Resource Hub and keep it updated
- Develop and maintain strong partnerships with other relevant service providers, creating a network of infrastructure support for SCN’s groups
- Develop and support mentoring networks for groups as needed
- With the comms team, develop and oversee a comms strategy to ensure regular communications with networks and stakeholders
- Management and Programme Oversight (OC) – 10%
- Manage the Programmes Assistant (OC), overseeing their duties and responsibilities and mentoring their development in their role and the organisation
- Oversight of Fiscal Hosting on Open Collective and reporting back on performance and escalating any risks and issues to the Head of Programmes
- Teamwork and collaboration – 5%
- Work with the rest of the SCN team to ensure there is sharing of knowledge to improve systems and practice across all services, making sure the services are aligned
- Work alongside and support the full SCN team to ensure we are delivering the vision and strategy
The client requests no contact from agencies or media sales.