Head Of Community Fundraising Jobs

About the role

Do you want to make a difference in helping students and researchers fulfil their ambitions? You will be key in raising significant philanthropic income from a portfolio of national and international trusts and foundations to increase our student scholarships and support research opportunities.

We have an exciting position based within the Advancement Office Philanthropy Team. We are seeking a highly ambitious senior fundraiser as Head of Trusts & Foundations. Overseeing the entire portfolio and line managing the Trust and Foundation Manager, you will work as a team to build excellent relationships and raise significant philanthropic support to help us reach our ambitious goals.

The University of Bath is a nationally and internationally leading university that has placed in the top 10 rankings of three major national league tables. The Advancement Office plays a leading role in upholding our reputation for excellence through philanthropic support and partnerships.

As a key member of the Philanthropy Team, you will manage a pool of 100-150 trusts and foundations capable of supporting the University with five-, six-, and seven-figure gifts for areas ranging from student scholarships to philanthropic research.

Your background is likely to be in higher education or the not-for-profit sectors, ideally with experience in income generation. You must work well under pressure in a complex, multi-national, culturally diverse environment.

As a Head of Trusts and Foundations, you will have demonstrable success in writing successful proposals, managing relationships, and raising significant philanthropic gifts. Confident and credible, you will know and understand how to identify, cultivate, solicit, and steward trusts and foundations nationally and internationally.

This is a full time Mat leave fixed term position starting Feb 2025 with an end date of July 2026 or the early return of the post holder.

What we can offer you:

· a very generous employer contributory pension scheme

· generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance

· we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements

· an excellent reward package that recognises the talents of our diverse workforce

· a wide range of personal and professional development opportunities

· a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Closing date: 4 December 2024.

Job Summary 

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Stepney Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers. 

Job responsibilities 

Financial support  

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.

• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.

• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.

• Facilitate and monitor the award of grants and loans to churches from Area funds.

• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.

Giving  

• Supporting parishes to encourage a culture of generosity and giving. 

• Promote generous giving through training and providing resources to clergy and parish officers.

• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.

Relationship management  

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry.

Other duties  

• The role will require regular evening and weekend working.

• Complete other duties commensurate of the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of encouraging charitable giving.

• Experience managing a wide variety of professional relationships. 

• Educated to A Level or equivalent standard. 

• IT proficiency (MS Office suite). 

• Fluency in spoken English and ability to communicate clearly in English. 

• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy. 

• Effective written and oral communication skills. 

• Numerate and financially astute – comfortable working with financial data. 

• Strong administrative skills, including use of Microsoft Office. 

• Self-motivated, as work needs to be undertaken proactively and with limited supervision. 

• Attention to detail – accurate and efficient. 

• Strong interpersonal skills, including relationship building and discretion. 

• Empathetic to the mission and values of the Church of England. 

• Right to work in the UK. 

• The person will not require a DBS check. 

Desirable 

• Experience of charity accounting (accounting qualifications are not a requirement).

• Educated to degree level. 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge

Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.

About Mind in Tower Hamlets, Newham and Redbridge

We are a local Mind association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge

Role Overview:

As a key member of our team, you will:

· Support our approach to securing both statutory income (grants and contracts) and voluntary income (trusts,      corporates, major donors, individuals), in partnership with the Leadership Team.

· Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.

· Lead on grant identification- conduct research to identify potential grant and foundation funding opportunities

· Lead on grant applications – including the development of compelling grant proposals,  you will manage the  grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.

· Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.

· Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.

We would love to hear from you if you have a track record, experience, understanding, knowledge of:

· Grant writing, fundraising, or development, preferably in the nonprofit sector

· Grant funding mechanisms, including government, foundations, and statutory funding programmes

· Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences

· Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.

· Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets

· Collaborative mindset and ability to work effectively with the service delivery team and other colleagues

· Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds

To find out more about this role and how to apply, please click on the following link to review the candidate pack.

The closing date for applications is: 24 November

Interviews will take place on the:  5 December (in person)

Our Commitment- MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation and our proud of our diversity which is clearly visible at all levels of the organisation.

Accessibility and Adjustments-We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

Direct Marketing and Fundraising Officer

This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition]  in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.

Please download the job description for full details

We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.

Key Responsibilities:

Appeal Coordination:

• Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
• Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
• Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
• Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
• Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.

 Ongoing Responsibilities:

• Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
• Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
• Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
• Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.

 

To be successful in this role, you will need:

• Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Strong communication skills, both written and verbal, with a keen eye for detail.
• Experience with budget tracking and financial processes.
• A proactive and collaborative approach, with the ability to work well within a team.

If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.

We are trialling 2 compulsory days per month "in the office", which is subject to change.

During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 
- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..
Reporting to the Head of Region and working alongside some of the most talented fundraising professionals in the sector, you will support and guide individuals who raise funds and volunteer for Marie Curie in our communities, helping them reach their goals and, in turn, raise essential funds for our cause.

The role of a Community Fundraiser is incredibly diverse. You will assist people raising money through third-party events, support local participation in national campaigns like The Great Daffodil Appeal, recruit and guide fundraising groups and volunteers, engage small businesses and corporate partners, and encourage individuals to take on their own fundraising challenges.

You'll witness firsthand the incredible efforts of our fundraisers and develop strong relationships with truly inspiring people. The impact of a Community Fundraiser extends far beyond the initial interaction. You could be the spark that inspires someone to champion Marie Curie as their workplace's Charity of the Year or to include us in their will, creating a lasting legacy. The ripple effect of your work is profound!

Duties & Responsibilities

- Support and grow fundraising groups with guidance from the Region's Fundraising Volunteer Development Manager.
- Form new community fundraising groups by hosting events and meetings with potential volunteers.
- Execute an annual volunteer recruitment plan, including volunteer induction, training, and management.
- Building Fundraising Relationships
- Provide excellent stewardship to supporters, expanding the network of individuals, groups, and corporate supporters.
- Follow up on leads from the Hot Prospect Action List and represent Marie Curie confidently in various settings.
- Support high-value event participants to achieve targets and deliver excellent service to the public, encouraging support.
- Collaborate with local businesses, Marie Curie Retail staff, and other fundraising teams to support initiatives.
- Meet annual budgets and performance targets, providing timely updates and monthly reports to the Head of Region.

Skills:
- Able to provide good stewardship to supporters
- Able to understand volunteer needs and motivations and develop them
- Excellent interpersonal and networking skills and able to build good working relationships
- Good communication and presentation skills
- Able to prioritise, plan and organise own workload
- Able to work to targets, plans and budgets

Please see the full job description here:
Application Process

As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: 24 November 2024
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: North Wales

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 

- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..
Reporting to the Head of Region and working alongside some of the most talented fundraising professionals in the sector, you will support and guide individuals who raise funds and volunteer for Marie Curie in our communities, helping them reach their goals and, in turn, raise essential funds for our cause.

The role of a Community Fundraiser is incredibly diverse. You will assist people raising money through third-party events, support local participation in national campaigns like The Great Daffodil Appeal, recruit and guide fundraising groups and volunteers, engage small businesses and corporate partners, and encourage individuals to take on their own fundraising challenges.

You'll witness firsthand the incredible efforts of our fundraisers and develop strong relationships with truly inspiring people. The impact of a Community Fundraiser extends far beyond the initial interaction. You could be the spark that inspires someone to champion Marie Curie as their workplace's Charity of the Year or to include us in their will, creating a lasting legacy. The ripple effect of your work is profound!

Duties & Responsibilities
- Support and grow fundraising groups with guidance from the Region's Fundraising Volunteer Development Manager.
- Form new community fundraising groups by hosting events and meetings with potential volunteers.
- Execute an annual volunteer recruitment plan, including volunteer induction, training, and management.
- Building Fundraising Relationships
- Provide excellent stewardship to supporters, expanding the network of individuals, groups, and corporate supporters.
- Follow up on leads from the Hot Prospect Action List and represent Marie Curie confidently in various settings.
- Support high-value event participants to achieve targets and deliver excellent service to the public, encouraging support.
- Collaborate with local businesses, Marie Curie Retail staff, and other fundraising teams to support initiatives.
- Meet annual budgets and performance targets, providing timely updates and monthly reports to the Head of Region.

Skills:
- Able to provide good stewardship to supporters
- Able to understand volunteer needs and motivations and develop them
- Excellent interpersonal and networking skills and able to build good working relationships
- Good communication and presentation skills
- Able to prioritise, plan and organise own workload
- Able to work to targets, plans and budgets

Please see the full job description here:

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: 24 November 2024
Salary: £26,370.00 - £29,297.00
Contract: Full time, Permanent role
Based: Lancashire

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.

Main duties of the job

Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.

Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.

Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.

Produce fundraising stories for distribution via news releases to the media.

Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.

Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.

Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.

Maintain and update the Charity’s website and internal intranet (StaffNet).

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 

- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…
The Corporate Partnership Officer - Morrisons will deliver effective and high-quality support to the Morrisons account management team, assisting with all areas of fundraising and event coordination. Responsibilities include maintaining accurate financial and supporter records, conducting research, and ensuring smooth operational processes within this major partnership. This role will be key in helping the partnership team raise circa £5 million annually for Marie Curie.
Occasionally, the role may also involve supporting the broader Corporate Partnerships Team, as directed by the Head of Partnership Management.

Responsibilities:
- Manage and coordinate mailings, certificates, newsletters, and fundraising packs for the Morrisons Partnership team.
- Provide excellent supporter care, serving as the main contact for Morrisons fundraising inquiries via phone, email, post, and website; handle requests, manage the thank-you process, and update donor records.
- Build relationships with corporate partnership colleagues to encourage fundraising, offering ideas where needed.
- Support and steward individual and group fundraising events, ensuring fundraisers receive resources, assistance, and recognition.
- Manage purchased event places (e.g., Great North Run, London Marathon), coordinating with third-party providers and handling event logistics.
- Assist the Morrisons account team in delivering regional and national fundraising events, overseeing production and materials for campaigns.
- Develop a strong relationship with Morrisons print and fulfilment houses; process merchandise orders, monitor stock, and reorder as needed.
- Maintain GDPR-compliant corporate supporter data on the in-house database (CARE).
- Follow Fundraising Regulator Code and best practices when managing supporter data.
- Process income data, banking and coding donations correctly while ensuring GDPR compliance.
- Identify opportunities to increase income by promoting Gift Aid and match funding.
- Compile reports to evaluate the partnership's fundraising and engagement.

Skills:
- Excellent organisational skills.
- Experience of working in an account management or customer services environment.
- Experience of writing engaging communications, reports, or materials.
- Experience of data entry, including handling financial data and confidential information
- Committed to working with and supporting volunteers.
- The ability to communicate and motivate supporters and key audiences face-to-face as well as by post, telephone and by any other appropriate methods.
- The ability to develop and deliver creative fundraising ideas and events for a range of different audiences.
- Able to organise and manage a busy workload with conflicting priorities, whilst achieving income targets.

Please see the full job description here

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: 28 November 2024
Salary: £25,600.00 - £28,444.00 (Plus London Weighing where applicable)
Contract: Full Time, Permanent Role
Based: Homebased with occasional travel

Benefits you'll LOVE:
Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Role Profile

 

Role: Head of Services

Term: Permanent

Salary: 34 – 36k

Responsible to: CEO

Pension: 6% employer contribution

Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme

Hours: 30 - 37.5 (flexible)

Annual Leave: 29 days & 8 bank holidays

Key aspects of the role

· Provide day to day support and line management to the management team

· Develop the management team ensuring consistency in staffing across community & accommodation

· Support the management team to work together and support each other on a day to day basis

· Embed a culture of high standards of performance across teams

· Maintain excellent relationships with commissioners and partners ensuring services are compliant with all areas of contract requirements.

· Embed Pdap values and culture in all aspects of service delivery.

· Deputise for the CEO in her absence when required.

· Take part in the management back up on call rota.

Delivering Quality Services

· Work with the quality lead and the management team to review and analyse service level data, identifying good practice and areas for improvement. Produce high quality reports for commissioners, SLT and the Board of Trustees.

· Support the continuous development of staff and managers and celebrate success.

· Promote and embed a culture of equality, diversity & inclusion across all aspects of employment and service delivery.

· Work as part of Pdap senior leadership team to ensure services are delivered to a high standard and adequately resourced.

· Ensure Managers adhere to agreed budgets related to their service.

· Assist in setting annual budgets for Pdap, ensuring that all resources, assets, and monies are always properly accounted for.

· Participate in the recruitment, selection, and deployment of the staff team and ensure that Pdap values are integral to this process.

· Support the management team to develop their teams including development of performance improvement plans where required.

· To oversee Pdap case management systems ensuring they are fit for purpose.

· Embed safeguarding policies and procedures throughout service delivery ensuring all staff are confident in managing safeguarding concerns.

· Ensure Health and Safety compliance is maintained in all areas of legislation and law and good practice requirements across services.

· Work with our external HR consultants where required ensuring we adhere to employment law and best practice.

· Keep up to date with new developments, research and innovation incorporating these into service provision.

Working in Partnership

· To promote Pdap ethos and values across the organisation and in external partnerships.

· To liaise with other agencies on behalf of Pdap and represent the wider complexities of those experiencing domestic abuse.

· To represent Pdap at a strategic level including attendance at meetings, attending advisory groups with a view to influencing how stakeholders improve their response to domestic abuse.

· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals in relation to domestic abuse services.

· Alongside the management team deliver training, presentations and awareness raising to external partners & community audiences.

 

 

Promoting EDI and accessibility

· Ensure that the views of Pdap’s clients, those with lived experience of domestic abuse and stakeholders are at the core of all our work and to take full account of these in the development of new services.

· Contribute to regular review and updating of equality action plans identifying areas we can further improve.

· Champion equality and diversity principles in practice.

· Actively and appropriately challenge all forms of discrimination.

· Proactively promote equality and diversity in all work with clients, ensuring fair access to services for all.

· Ensure effective implementation of Pdap’s Equality and Diversity policies and ensure integration of an equalities and human rights agenda in all areas of work.

 

It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

 

 

 

Person Specification

Skills & Experience

Essential/Desirable

At least 2 years experience in a senior management role with responsibility for the line management of front line staff

Essential

Ability to identify areas of development for staff and support them to improve their practice

Essential

Experience managing and working to organisational budgets

Essential

Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc

Essential

Experience of working in the third sector

Desirable

Experience managing multiple contracts

Essential

Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands

Essential

Ability to analyse data to identify gaps, and actions and write high quality reports and action plans

Essential

Proven track record translating strategy into operational delivery

Essential

Experiencing identifying funding opportunities, bid writing and fundraising

Desirable

Be able to demonstrate excellent literacy and IT skills, including Databases, Word, Outlook and Excel.

Essential

Experience & confidence delivering presentations/ training and talks to wide range of audiences

Essential

Knowledge

Essential/Desirable

Excellent understanding of the principles of Management and leadership theory

Essential

Sound understanding of domestic abuse and VAWG

Essential

Knowledge of charity governance and financial management

Desirable

Excellent understanding of contract compliance and implementation of such in service delivery

Essential

Understanding of commissioned and non-commissioned service delivery contracts

Essential

Excellent understanding of quality assurance

Essential

Commitment to working in partnership and building strong relationships with stakeholders

Essential

Excellent understanding of and commitment to equality, diversity and inclusion

Essential

Please note that our closing date is 4th December 2024, we are holding interviews on 12th December 2024. 

The Head of Services is a key role in the delivery of our high quality, impactful services and support to people affected by MS. The role provides strategic leadership to the Services staff and volunteers, ensuring that they are enabled to deliver on the MS Society's overall strategy.

Head of Services
Type: Full-time (35 hours a week), Fixed Term Contract until June 2025
Location: Office-based in London with flexibility to work remotely
Salary: £63,654 per annum plus excellent benefits
Salary Band: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a Fixed Term Contract role until June 2025.

In this role you will lead the delivery of the MS Society’s portfolio of Services, as well as being a key part of our service transformation work which grows the reach, diversity and impact of services such as our helpline, specialist services, befriending and support volunteers.

You will ensure the MS Society’s approach to Safeguarding adheres to best practice and legal requirements across the UK, while also supporting the delivery of the MS Society’s strategy.

MS Society are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Please kindly note, a background check and an enhanced Disclosed Barring Service check will be required for this role.

Closing date for applications: 9:00 on 28 November 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team on a fixed term basis until June 2025. They will independently manage and deliver a series of high standard direct marketing campaigns to recruit new donors, communicate with existing donors, and generate agreed income for Battersea through a variety of warm and cold marketing channels such as direct mail, print media, and digital promotion. This role will manage Battersea’s raffle product and campaigns associated with it.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 1st December 2024

Interview date(s): w/c 9th December 2024 (1st round); w/c 16th December 2024 (2nd round)

Start date: ASAP

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you passionate about making a tangible difference for people affected by cancer? The Mulberry Centre is looking for a dynamic Philanthropy and Partnerships Lead to drive forward our ambitious growth plans, building on our 20-year legacy of award-winning cancer support.

In this vital role, you’ll be at the heart of our fundraising strategy, helping to secure and grow income from trusts, corporates, and high-net-worth individuals. Working closely with our Head of Fundraising and Engagement, you’ll have the chance to make a genuine impact, crafting compelling proposals, building new relationships, and stewarding existing supporters to bring our mission to life.

The ideal candidate will have a proven track record in securing substantial gifts from trusts, high-net-worth individuals, and companies through engaging proposals, face-to-face interactions, and events. You’ll be a strategic thinker with excellent organisational skills, capable of prioritising and managing a demanding workload while delivering high-quality communications in reports, presentations, and meetings. We’re looking for someone with a deep understanding of small charity fundraising, the principles of relationship management, and the latest trends in donor engagement. You’ll have experience in prospect research, donor outreach, and stewardship, with the ability to communicate persuasively and build relationships across various levels of seniority. Skills in preparing project budgets, financial reports, and organising events are essential, and a familiarity with relevant legislation, such as Gift Aid and GDPR, is highly desirable. If you bring creativity, attention to detail, and a collaborative spirit, and are ready to make a difference in the lives of those affected by cancer, we’d love to hear from you!

At The Mulberry Centre, you’ll find a supportive team, inspiring mission, and the chance to help shape our future. If you're ready to channel your skills towards a meaningful cause, apply today and join us in our commitment to bring life-changing support to even more people.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark, we have a simple vision: we want every child to read. We improve children’s literacy by promoting a reading for pleasure culture in primary schools, with a focus on supporting children in the most disadvantaged communities. We have been successful in winning a charity of the year partnership with a leading business in the financial sector. This six-figure partnership will be transformational for Bookmark, and we are looking for a confident and experienced individual to lead on all aspects of the partnership. ​

​

The Senior Partnerships Manager will be responsible for managing and delivering the partnership, ensuring that we maximise fundraising and volunteering opportunities, build strong relationships across the organisation, and deliver a high-impact programme of activities that changes the story for children across the country. 
 

Job Description​

• Devise and deliver a detailed plan to maximise the partnership, providing clear overall direction to stakeholders in addition to handling day-to-day delivery​
• Develop and oversee the delivery of activities and events, including fundraising initiatives, employee engagement activities, and awareness campaigns​
• Position yourself as the face of Bookmark within the organisation and nurture high levels of engagement throughout the business including successfully:​
  • building relationships across all divisions and seniorities and provide tailored stewardship to key individuals​
  • building internal networks within the organisation to aid awareness of the partnership and to achieve mutual goals ​
  • engaging staff in a diverse range of volunteering, strategic and fundraising activities and ensuring they feel valued for their efforts​
  • confidently presenting to all audiences and in different settings
  • moving and motivating employees across the two years, keeping the partnership fresh and encouraging repeat support​
  • delivering bespoke reports, presentations and communications, advocating for  Bookmark’s mission and showcasing the impact of the partnership​
• Work with the wider Bookmark team to develop messaging and powerful stories to communicate the partnership and its impact​
• Work with the wider to ensure all elements of the partnership are executed effectively​
• Plan, track and monitor partnership budgets to maximise return on investment, managing resource in order to optimise fundraising opportunities​
• Ensure your work is fully compliant with Bookmark’s fundraising policies and the latest charity legislation and standards of practice​

Person specification

Essential   ​

• Experience of managing six-or-seven-figure fundraising partnerships that deliver on objectives​
• The ability to tailor and design fundraising engagement programmes that meet different audiences’ needs​
• Excellent stewardship and relationship management skills, with experience of using storytelling to help reach fundraising targets​
• Strong interpersonal, verbal, and written communication skills, with the ability to engage a range of stakeholders, both internal and external​
• Excellent presentation skills, with the ability to adapt style to suit the audience​
• Experience of managing, influencing and negotiating with senior stakeholders​
• Superb time-management skills, with experience of managing a varied workload​
• Excellent team-working skills, and enjoyment in working collaboratively with other teams​
• The ability to work with independence, using initiative and problem-solving skills to find innovative solutions and maximise opportunities​
• Excellent project management skills, and experience creating and managing project budgets​
• A confident, friendly, proactive, and collaborative manner​

​Desirable​

• Experience of working in house with a corporate partner’s CSR team​
• Experience of managing high value partnerships within the financial sector 

Location:​ Hybrid working – 3 days per week in Partners Head Office (London City) and Bookmark Head Office (SW1Y, 4LR)

Contract type:​ Fixed term, for 2 years
Salary:​ £45,000-£55,000
Hours:​ 37.5 hours (Monday to Friday)
Deadline:​ 2nd December 2024, 11.59pm

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176