Growth And Development Officer Jobs in Home Based

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

Salary: £20,570 - £24,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.

Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role
Here for You is Breast Cancer Now’s personalised referral route to all of our services. 
There are 2 roles, both of which are responsible for making initial and follow up calls to primary and secondary breast cancer patients. 
We’re expanding our team due to demand and to continue to  ensure patients get calls within service level agreements. And to provide timely and trusted information and support to people diagnosed with breast cancer. This involves responding to safeguarding issues, collecting data, and deliver excellent information on the phone. 
The role also involves collaborating with colleagues focusing on the Here for You expansion and integration, as well as working with colleagues across the primary services, secondary services and personalised support services. The role also liaises with our Helpline team.

About you 
For both of these roles, we’re looking for enthusiasm and people with strong communication skills (especially on the phone) and who have experience of working in a fast-paced and people-facing environment. The right candidates will provide quality phone calls and be willing to adapt and innovate. We’re looking for team players, who understand the importance of co-production and who are motivated by providing information to breast cancer patients. You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits
Please download the job description and our attractive benefits package.

These roles can be primarily based in either our London or Sheffield office. 
Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team.

Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Thursday 31 October 2024 at 09:00am
Interview date: Thursday 7 November or Friday 8 November 2024

Senior National Fundraising Officer.

Salary: £35,000 per annum.

Location: Homebased

Contract: Permanent, 35 hours per week.

Benefits:  

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.

Why Action for Children?  

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. 

A bit about the role 

We are seeking a dynamic, innovative and talented Senior National Fundraising Officer to join our team during an exciting time while we grow our Individual Giving programme.

This pivotal role works with a range of colleagues across our income and engagement teams to manage key projects and develop innovative and compelling multi-channel fundraising campaigns.

The successful candidate will be responsible for retention and acquisition campaigns that talk to thousands of individuals, using their direct marketing and fundraising skills to effectively generate income and build relationships with supporters across a wide range marketing channels and different activities. You will also manage the delivery of specific new products and will work collaboratively with other teams on our integrated campaigns e.g. a Christmas appeal (Secret Santa).

How you'll help to create brighter futures 

• Planning and delivering inspiringintegratedcampaigns and contribute to the development and delivery of a multi-year cash growth strategy.
• Leading the development and growth of newfundraising product(s) or incomegeneratingopportunities.
• Managing key projects to help us grow and develop our individual giving programme.
• Deliveringincome targets to contribute to team income targets and against other supporter
• Increasing and diversifying revenues streams and deliver greater value from existing revenue streams.
• Contributing to the development and implementation of supporter journeys for all new supporters/prospects acquired.
• Leading the Project Management & creative development of campaigns and other marketingmaterials.

Let's talk about you 

An innovative, dynamic and experienced direct marketer, you use your insight-based decision making to plan and deliver exceptional fundraising campaigns. You have experience working with different direct marketing channels such as direct mail, telephone fundraising and sms.

Highly collaborative, you are used to working with a range of internal and external colleagues to efficiently deliver projects and campaigns which maximise income.

You use insight and your strong analysis skills to test and optimise your campaigns and take learnings along the way. You are innovative and use creative thinking to see different ways to elevate your campaigns and look for new ways to raise income to support vulnerable children and young people.

You will have:

• Relevant fundraising & substantial direct marketing experience and can demonstrate has been applied to drive revenues in a complex organisation/charity.
• Specific experience of acquisition & loyalty funnel management to a public audience (mass).
• Experience of setting up and ongoing managing relationshipswith external suppliers.
• Extensive experience of project management, including delivering to timescales and budgets.
• Excellent IT skills particularly including using CRM system and excel.
• Experience with digital marketing platforms such as content management systems, email marketing systems, social media tools and web analytics would be an advantage but not essential.
• Ability to work independently and proactively, to prioritise work and meet deadlines with well-developed time management skills.
• An understanding of other channels (such as digital channels) and the wider marketing mixes impact on fundraising & marketing.

Please see the Job Description for the full list of accountabilities and requirements. 

Contact: David Simpson on 01923361732 or email us at  quoting reference 10226.

Good to know

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Want to know more about Action for Children?

Find us on , ,  or  to get to know us better.

Closing Date: Monday 28^th October 2024.

Interviews dates are around the 4^th and 5^th November 2024 by MS Teams

See below for further information about working with us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Officer
Post no: 618
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

The successful applicant will generate income and support all aspects of communication and marketing, to help to maximise local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.

Key Duties

• Engage and support stewardship and donor care for Mind BLMK’s individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
• Send and engage with donors, appropriate information and materials to support their fundraising at Mind BLMK.
• Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
• Support fundraising and engagement in the development of new partnerships with corporates, organisations, and individuals, to support income growth.
• Support and engage with the fundraiser, donor through the customer journey.
• Work with the wider team at Mind BLMK and with our national partners at Mind.
• Contact by phone, email and meet supporters or potential supporters of Mind BLMK and communicate key messages and ensure their fundraising is promoted and celebrated across all social media channels.
• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
• Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
• Ensure the quality assurance for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
• Support the functions of the publication and distribution of press materials, news stories, and updates, both internally and externally.
• Support the maintenance of Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

This is an exciting opportunity for a Performance and Planning Marketing & Communications professional who wants to help develop and grow Maggie’s profile, reach and reputation across the UK.

The role will be focused on enabling insight-led communications that support the achievement of our organisational objectives, increasing awareness of and support for our centres and online resources, and enhancing our planning and performance processes to create new opportunities to support people with cancer.

There are three key areas of focus of this 6-month maternity cover role: lead on the data analysis and evaluation of the Maggie’s Supporter Survey; develop insight on Maggie’s visitor acquisition and retention with a view to increase our visitor numbers; and lead Maggie’s brand campaign analysis to inform our brand strategy.

See the responsibilities below for more information.

Your responsibilities

• Lead the analysis and evaluation of our Maggie’s Supporter Survey, combining qualitative and quantitative analysis to generate valuable insights from which to drive performance and growth.

• Working with data analysts and insights colleagues, and the Director of Performance, Marketing and Communications Director and Fundraising Director, develop valuable insight to help inform our Brand, Communications and Marketing strategy, as well as our Fundraising strategy.

• Conduct analysis, in collaboration with data analysts and insights colleagues, of our Maggie’s visitors support journeys. Establishing any important themes on our visitor retention and acquisition, to inform our Brand, Communications and Marketing strategy, as well as our Programme strategy.

• Lead Maggie’s brand campaign analysis, working in collaboration with communications and marketing colleagues and key external stakeholders. As part of this, support the evaluation of the effectiveness of our marketing activity, including brand tracking and visitor marketing.

• Support the Marketing and Communications Director in evidence-based marketing and communications strategy development and functional planning, based on audience data and insights.

Essential skills and experience

• In-depth knowledge of working within a Brand, Communications and/or Marketing function

• Experience of carrying out mixed method analysis and evaluation of data, qualitative and quantitative, to develop communication and marketing plans and strategy

• Experience generating insight from data, through use of analysis, graphical visualisations, narrative and impact statement

• Experience using Microsoft Excel, Power Bi and Google suite - Google Analytics and Looker Studio - for data analysis and presentation

• Ideally experience with Dotdigital marketing platform and Google Search Console for search traffic analytics

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.

We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.

Will you join us?

SANE is now looking to recruit a Remote Services Officer to join our Services Team.

SANE would love to hear from anyone with experience and enthusiasm for working in mental health. The Remote Services Officer will be part of our growing remote services workstream, working closely with the Remote Services Coordinator to develop our remote services.

We are looking for an individual with experience within a mental health related working environment, relevant volunteering, or have a strong interest in mental health. We are hoping you can bring your interest and your experience and add to our growing team.

At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.

The closing date for all applications is Midday on Wednesday 23rd October 2024.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.

 We are committed to equal opportunities and welcome applications from all sections of the community.

Job Description

1. Maintain remote volunteer overview in line with remote volunteer agreement and guidelines working closely with Remote Services Coordinator

2. Ensure all administrative work associated with the remote volunteer programme is completed accurately and in a timely manner

3. Support with remote training and events calendar as well as planning of training sessions and events 

4. Support recruitment, training and induction of new remote volunteers

5. Research and assist with implementing new support services for remote services

6. Liaise with team members from other SANE work streams

7. Share information with your team both verbally and in writing, to ensure effective handover to colleagues

8. Work as part of a team to build understanding and use your knowledge and experience to ensure our volunteers and callers are effectively supported

9. Record work in accordance with SANE’s organisational systems

10. Work closely with the communication, media and fundraising teams to ensure the voice and experiences of our callers is effectively communicated, including the provision of case-studies

11. Work within SANE’s values and policies & procedural guidelines at all times

12. Keep abreast of and work in accordance with relevant legislation and regulatory standards

13. Understand and work within SANE’s safeguarding framework

14. Ensure all work is in line with the Equality Act

15. Keep volunteers up to date with any key service information or legal or procedural changes, as appropriate

16. Ensure that any issues or concerns are discussed with a line manager

17. Attend supervisions and appraisals, and contribute to team meetings

18. Have a commitment to personal, volunteer and team development and your own well-being 

19. Be self-sufficient in terms of IT, and oversee any health and safety matters which may arise whilst on the shift

20. Undertake any other duties commensurate with this role.

Person Specification

Experience

1. Experience of working with people with mental health conditions/mental illnesses and families and carers

2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services

3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service

4. Experience of writing high quality short reports

5. Experience of planning and delivering training

Knowledge and Qualifications

6.Good general knowledge of the mental health system, access, treatment and common relevant legislation; and available support structures for people with mental illnesses and carers

Personal Qualities

7. The ability to support remote volunteers and provide them with support.

8. Be able to work with distressing and challenging content and ensure self-care

9. A work ethos underpinned by a commitment to equality and diversity

10. An understanding of and ability to work within appropriate professional boundaries

Skills

11. Excellent interpersonal and communication skills – both verbally and in writing

12. Committed to and able to adhere to organisational policies and procedures, especially regarding safeguarding and confidentiality

13. Able to work independently, flexibly and as part of a team

14. Good self-awareness

15. Effective organisational and planning skills

16. Proficient in IT packages including Word, Excel and Outlook, and ability (with training where necessary) to input and extract data from relevant databases

Salary: £34,085.47 per annum

Location: Must be based in a Shelter Hub in the north of England

Contract type: 12-month Fixed Term Contract

Hours: 37.5 hrs per week

Closing date: Sunday 27th October at 11:30pm

Do you understand how homelessness and other related disadvantages can affect people’s lives and ability to access meaningful employment? Are you passionate about using your experience of working with people with lived experience to help solving the housing emergency?

Then join Shelter as an Involvement Officer on our GROW Traineeship programme and you could soon be playing a vital role within an initiative aimed at helping people with lived experience of multiple disadvantage. People with lived experience are encouraged to apply.

About the role

In this interesting and varied role, you will support the GROW Manager with the delivery of the national GROW Programme, including the recruitment of GROW Trainees, providing them with wellbeing and personal development support and helping colleagues to deliver quality GROW traineeships in their areas.

You’ll facilitate co-production from GROW Trainees and work with a variety of stakeholders to support and encourage involvement through various means. And, when it comes to promoting involvement in GROW or ensuring opportunities are available that reflect the diversity of the communities we work with, again, we’ll count on you.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

An empathetic people-person, you thrive using your strong problem-solving and relationship-building skills to support people with lived experience of homelessness and other disadvantages. You’re also comfortable using Microsoft Office applications to write reports and present information to a range of internal stakeholders.

We want to hear from you if you already have experience working with people with lived experience. Those with personal experience of multiple disadvantages are also actively encouraged to apply to promote and support the involvement of people with lived experience in the design and delivery of our work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The GROW programme sits within the Lived Experience Insight Team, who aim to ensure that the views of those affected by the housing emergency underpin and influence all of Shelter’s work. Shelter’s Lived Experience Insight Programme provides a range of opportunities for people with lived experience to shape the ongoing design, delivery and governance of Shelter’s work. This helps to ensure that Shelter’s services and campaigns are developed alongside local communities and help to effect local and national change.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV, and responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format to ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

For over 24 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.

We are seeking to address gaps in our work and utilise our own insight and evidence from working with refugees, migrants and people seeking asylum in influencing the policies and practices of key decision-makers in the region.

About the role

The role of the Policy and Communications Officer (PCO) is to support in building the capacity of RMC to advocate and address the root causes of problems faced by its clients by influencing our key stakeholders. The case recording system used by RMC to record information about clients and their issues, generates both statistical and qualitative information providing the evidence to support our work.

As one of the largest providers of free immigration advice in the country RMC is looking to;

- grow its influencing work regionally using the evidence from working with our clients

- undertake research into issues faced by our clients and explore recommendations and possible solutions, whilst providing feedback to our stakeholders on key issues

- support local and appropriate national initiatives, undertake advocacy and influencing work on local and national issues with a view to improve the lives of the clients we work with and drive positive change

The PCO will be responsible for establishing systems to collect and collate, with the support of the front-line team, information and data pertinent to this work. In collaboration with the Immigration Department Manager, they will test and develop new initiatives to produce a model for social policy work that can be rolled out across RMC.

While the PCO will lead on production of evidence to identify key issues, tasked by the Immigration Department Manager they will also take responsibility for designing and writing materials internally and externally.

The PCO will also develop relationships with key stakeholders externally such as Universities, Local Authorities, Councillors, MP’s, charities, strategic migration partnership, observatories, etc.

Why work for us?

This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover.

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you will be doing

Purpose and Scope of the Role

- Responsibility for building the capacity for social policy and advocacy of RMC

- Responsibility for developing a model for social policy and advocacy that can be rolled out across our service

- Responsibility for identifying key issues and organising advocacy and lobbying activities

- In collaboration with the Immigration Department Manager design materials to be used internally and externally

- Undertake research in a range of topics

- Undertake consultations internally and externally

- Draft briefings and reports providing evidence and recommendations

- Keep up to date with political and social developments

- Gather and analyse data

- Support RMC’s social media presence by designing and disseminating social media posts to promote relevant key messages

- Assist in updating the RMC website with key messages

- Writing and disseminating of RMC’s internal and external newsletter

- Maintaining and developing RMC’s database of stakeholders and key contacts

- Participate in initiatives to inform local and appropriate national influencing and advocacy and build capacity for social policy work

- Contribute to materials and lessons learned to relevant end of project reports for dissemination within RMC which will provide a model for building capacity for social policy work that can be rolled out across the service

- Undertake any other duties as may reasonably be requested by the Senior Leadership Team and/or the Immigration Department Manager

Flexibility

To deliver the stated aims of for this post, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Person Specification

Knowledge, abilities and skills

Essential

• Demonstrable knowledge and understanding of the policy areas dealt with by RMC
• Training skills and the ability to work with volunteers with differing educational backgrounds.
• Ability to analyse and synthesise statistical and qualitative data from RMC and other sources to produce briefings, newsletters and leaflets
• Excellent written and oral communication skills including;
• - an ability to analyse complex material and present the results in a clear and concise easy to understand and accessible manner; and
• - an ability to effectively represent the views of the organisation to internal and external audiences
• A proven high standard of communication skills, including written, oral, presentational and inter-personal skills
• Ability to work independently while remaining alert to the need to consult and work with colleagues
• Ability to work as part of a self-directed team, to take the initiative and work with minimal supervision
• Ability to prioritise and to manage tight deadlines
• Good team working skills – the ability to motivate and bring together volunteers to collaborate and focus on specific tasks
• Commitment to equality and diversity
• Experience of working in a multicultural environment and sensitivity towards other cultures.

Desirable

• Relevant degree in social policy, politics or public administration or equivalent professional experience or qualification
• Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees
• Experience of advocacy and influencing work
• Experience working in or with the not-for-profit sector
• Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement
• Experience of managing teams/volunteers
• Experience in a similar or related position

Personal Attributes

· Commitment to the values and mission of the charity.

· Integrity and ethical conduct in all aspects of work.

· Resilience and the ability to handle challenging and emotionally demanding situations.

· Proactive attitude and a passion for social justice.

What's in it for you?

Location

Birmingham, however, working across branches is a requirement

Pension

RMC will contribute 5% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile

Training

Access to external paid training and regular internal training. Commitment to supporting you to develop and upskill.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 31/10/2024

Company: Royal Statistical Society
Salary: £60-65k

Line manager: Chief Executive Officer (CEO) 

Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager 

Term: Permanent, full time 

Background:

Our vision is a world where data is at the heart of understanding and decision-making

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live. 

We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.

The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention. 

Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society. 

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required. 
 

Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.

Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year. 

Probation: This post is subject to a six-month probation period. 

Key responsibilities: 

Understanding needs and the changing external environment 

• Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs 
• Undertake research to identify new target audiences for membership 
• Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant 
• Plan and deliver membership surveys and oversee the collection and management of member data 
• Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning 

Development of strategies and plans 

• Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members  Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals  Support the development of wider strategies and plans across the organisation 

Programme management and delivery 

• Deliver programmes of benefits, products and services which meet the needs of members and attract non-members  Monitor and report on progress and performance against targets and plans  Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time  Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders  Continually assess and improve processes and oversee the development and maintenance of standard operating procedures 

Interfaces with other teams and groups 

• Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration  Work with heads and other teams across the organisation to support related objectives  Work with staff responsible for business development to capitalise on development opportunities  Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice  Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines  Select, lead and manage contractors and third-party organisations to support programme deliverables 

Leadership and management 

• Bring relevant staff together within small teams working across the organization on defined goals that support our objectives  Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals  Contribute to decision-making regarding the strategic direction and financial management of the Society  Oversee budgets and meet income targets for individual programmes  Negotiate with suppliers to deliver value for money  Line manage staff 

Other 

• Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee 

Person specification: 

Essential 

• Educated to degree level or equivalent  Senior leadership experience  Significant experience developing strategies and plans, preferably within a membership organisation  Experience using data and evidence to develop value propositions and align services with needs  Significant experience of programme and project management and operational delivery  Excellent organisational skills and an ability to identify and respond to changing priorities  Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget  Experience of negotiation and influencing  Experience leading and managing staff and contractors  Ability to develop relationships and communicate with a wide range of people  Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form  Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others  Ability to establish and develop an extensive network of external contacts  Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget  Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives  Experiencing tendering for work and managing external contractors  Ability to make sound commercial decisions and identify commercially viable/profitable projects  Collaborative team worker – works with colleagues to achieve strategic and operational objectives  Ability to work effectively and achieve results in a changing environment  Ability to work on own initiative within RSS guidelines/directives  Demonstrable commitment to equity, diversity and inclusion 

Desirable 

• Experience overseeing professional affairs in a member organisation  Interest in or experience of statistics, research, or other aspects of the Society’s work  Familiarity with developments within data science, statistics, machine learning, AI and related subject areas  Understanding of professional membership organisations and learned societies, and their role in the current climate  Experience of the not-for-profit sector and working with volunteers

How to apply for the role 

Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.

The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed. 

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.

Dementia Carers Count have an exciting hybrid opportuinity to deliver timely and efficient fundraising and administrative support, at home with one day in the London office, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Job Title:   Fundraising & Admin Officer

Reports to:  Public Fundraising Manager 

Contract:   Permanent contract 

Hours:    35 hours/week

Salary:   £30,000 pa

Location:   Hybrid, one day a week in the London office.

Job purpose  

To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Key responsibilities   

• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.

• Manage processes for fundraising donations.

• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.

• Support the fundraising team with prospect research to help identify potential new supporters.

• Draft funder reports, small trust funding applications and fundraising communications.

• Support the administration and delivery of fundraising activities and initiatives.

• Keep up to date with sector developments and best practice in fundraising.

• Support the marketing & communications manager to deliver effective internal communications.

• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.

• Support the organisation with general administrative duties as required.

At St Stephen’s we are ambitious to reach as many children as possible with the good news of Jesus and then to enable them to grow as disciples. We already have a thriving Kids & Families ministry and work in local primary schools, but we know there is so much more that God is calling us to in this next season.

Might you be the person to help us with this?

The Associate Children’s Pastor will be vital in enabling this growth to happen by working alongside the Children’s Pastor, Lauren Goodall, taking responsibility for certain areas of the ministry as well as developing new initiatives.

JGDR are looking for a creative, collaborative and enthusiastic marketer to work on digital content. You will sit in the Marketing team, delivering strategies to optimise digital content across multiple channels including socials, email & website.

Digital Content Officer

Salary: £27,000 per annum (35 hours per week)

Location: Hybrid, with one day per week from one of our three Centres based in Nottinghamshire, Broughton in North LIncolnshire or Algarkirk in South Lincolnshire or a central meeting place.

About us

All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.

We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire. Our Central Office is located on our North Lincolnshire site, near Brigg.

Job summary

We are looking for a creative, collaborative and enthusiastic marketer to work on digital content for JGDR. Working with colleagues in the Marketing team, you will deliver strategies to optimise digital content for the charity across multiple channels including social media, email and the website.

This role would suit an approachable individual with ambition and drive who enjoys a fast-paced, varied work environment – there is plenty of opportunity to make this role your own, and drive both brand awareness and income growth via JGDR’s digital channels.

Your role

You will sit in the Marketing team, and report into the Marketing Manager. You will plan and produce the charity’s email marketing programme, and generate compelling social media content across the charity’s Meta, X, LinkedIn and TikTok accounts.

You will work closely with the Marketing Manager to manage day-to-day maintenance of the website, and oversee the charity’s SEO and PPC activity, liaising with key external suppliers such as digital agencies, website providers and designers.

This role will collaborate with both the Individual Giving & Legacies and Volunteering & Community Engagement teams, to create multi-channel digital content to support fundraising and other income generating activities, ensuring that campaigns are adapted and optimised for different channels to drive engagement and income.

Key responsibilities

· Working with the Marketing Officer and Marketing Manager, develop the charity’s digital marketing and communications plan and oversee a regular schedule of activity on email, social media and the website, to grow engaged audiences and generate income

· Work with the Marketing Manager to develop the charity’s SEO strategy and consistently refresh and optimise the website for SEO and performance, including thorough copywriting and uploading content

· Be the point of contact for the charity for day-to-day updates and edits to the website, ensuring that the needs of stakeholders across the organisation are represented

· Create, manage and optimise digital marketing campaigns and budgets for paid search ads and Google grants, paid social media, and display advertising, as well as advising on and testing new opportunities. You will work with and manage external stakeholders to achieve this where applicable

· Using the CRM, Donorflex, and the email marketing system, Klaviyo, oversee the charity’s email marketing programmes, supporting the fundraising team to craft engaging e-newsletters, donor communications and marketing campaigns to drive income and other conversions, such as data opt-ins and volunteer sign ups.

· Create brilliant and engaging content, tailored to digital personas and audience types, to bring in new audiences and retain our established community. This includes copywriting content, including case studies and blogs/articles, for the website and social media channels.

· Develop regular reporting mechanisms for GA4 and other digital and organic social KPIs (including traffic, keywords and SEO performance) to inform the Marketing Manager of outputs and results, and drive an insights-led approach to digital marketing at JGDR

· Along with the wider Marketing team, deliver high quality community management and moderation using the community management tool, Agorapulse, on organic and paid social media content

· Keep up-to-date with sector trends and developments in digital marketing and content creation

· Source, generate and produce multimedia content for specific initiatives.

· Support integrated marketing and communication campaigns designed to increase the reach and reputation of the charity against agreed KPIs, including engagement KPIs.

· Work collaboratively with internal stakeholders to understand how paid digital advertising can best support day to day activities in line with the wider Marketing Team’s digital plans, and gather feedback, insights and evaluation from colleagues to inform content creation

· Develop and maintain segmentation strategies to tailor content to different audience segments

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties, but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

You are:

· A resourceful, creative marketing professional with experience in digital marketing and content creation

· Knowledgeable about SEO and tactics to drive traffic to JGDR’s website

· Enthusiastic and self-motivated, with a positive approach to your work and supporting your colleagues to achieve shared objectives

· Confident in navigating social media platforms and their audiences, able to adapt and flex your approach according to the channel and the charity’s tone of voice

· Experienced in using email marketing platforms to input data, manage supporter journeys, monitor performance, and report on campaigns

· A skilled communicator, adept at crafting content for social media, email marketing and websites that encourages the user to take action where needed

· Comfortable using platforms such as Canva and Adobe Suite to create digital-friendly designs

· Organised, with a keen eye for detail and a confidence in managing competing priorities and timelines effectively in a fast-paced environment

· Analytical, with a keen eye for data and insights and an understanding of how to transfer these learnings into actions

· Ambitious, with a drive to seek out new opportunities to raise engagement and brand awareness, and pursue them with a continual eye on hitting KPIs and targets

· Financially proficient, and comfortable planning, monitoring and being accountable for marketing budgets to agreed deadlines

· Familiar with sector trends and best practice methods of digital marketing

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to represent JGDR on the communications rota where needed; a time off in lieu policy for this is in place.

Diversity and Accessibility

Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. 

World Land Trust

Working with World Land Trust 

WLT is based in the UK and is unique within the conservation world. Reaching its 35th year of operation, the Trust has grown from small beginnings saving critically threatened forest in Belize, to becoming an internationally respected conservation organisation with a proven track record, working with more than 52 overseas conservation NGOs on protection of threatened habitats. WLT has developed its modus operandi without losing its vision, integrity and transparency.

Who we’re looking for

We are looking for applicants with passion and knowledge of all things social media related, with an innovative and creative drive, looking to make a tangible difference to the natural world and committed to furthering the mission and ethos of WLT.  You’ll have experience of managing social media channel accounts and creating inspiring social content. Happiest when engaging with followers and looking for opportunities to make an impact.  You’ll need to understand marketing metrics, gathering data and providing insights to increase our reach, following and brand advocacy, while working to identify collaboration opportunities to promote the work of WLT.

You will play an integral part of WLT’s Communications Team. The members of this team are responsible for all the organisation’s marketing and communications, including social media, advertising, editorial, branding, annual reports, digital and printed comms and much more. With a brand-new year on the horizon, it is an extremely exciting time to join WLTs Communications Team.  

We build flexibility into the way we work from day one, encouraging early conversations around options for hybrid working to enable remote connection and collaboration alongside some face-to-face working, and our 9-day fortnight working pattern is popular, supporting our staff to maintain a health work life balance. 

We recognise the benefits of a diverse workforce, bringing new perspectives and different experiences into the workplace. Our aim is to be an inclusive employer, providing a welcoming and supportive environment for all staff, where staff can be the best they can be. We recognise that we are underrepresented in some groups, so welcome and encourage applications from minority ethnicities, those with disabilities, and all gender identities. What’s important to us in this process is your skills, knowledge and experience to enable you to do the job and that is where our focus will be to find our next new team member! 

Applications 

For the full application pack including job description, person specification, our terms and conditions and how to apply, please follow the link to our website. 

Closing date: 9am on Monday 04 November 2024. Interviews are expected to be held on 11 and 12 November 2024. Please note that the closing date given is a guide.  We reserve the right to close the vacancy once we have received sufficient applications.