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London, Greater London (Hybrid)
£39,837 per year pro rata plus benefits
Full-time
Permanent
Job description
About the Investment team
The Investment team is responsible for selecting portfolio partners, managing our investments and supporting our portfolio partners to improve and scale their impact.
The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Job description – Senior Impact & Performance Analyst (SIPA)
The Senior Impact & Performance Analyst (SIPA) is essential to advancing Impetus's mission through providing a clear picture of both the impact of our portfolio partners and the effectiveness of Impetus's support. In so doing, it ensures that strong data collection, rigorous analysis, and actionable insights are at the heart of Impetus’s efforts.
This role is ideal for a motivated, detail-oriented team player passionate about driving social impact. Collaborating closely with the Investment Director - Impact Lead, the SIPA will manage end-to-end data processes, from collection through to analysis and reporting, ensuring data remains accessible and actionable. This role then requires strong communication skills to engage with cross-functional teams and portfolio partners, presenting insights clearly to enable impactful, data-informed decisions.
The SIPA will additionally develop performance management tools, such as those within Salesforce, and champion organisation-wide data accessibility.
About this role
To make a real difference to the lives of young people, we believe it is essential that organisations have strong data on their programmes and performance, and a culture of using it with curiosity to deepen their impact.
The Senior Impact & Performance Analyst (SIPA) role at Impetus is integral to enabling us to do the same:
- To understand how our portfolio partners are performing: the impact they are having, the growth they are achieving and the progress they are making on EDI commitments.
- To understand how we are performing: how effective our support for portfolio partners is and the impact we’re having on them.
- To use insights from this information to enable our team to continually improve our support to our portfolio partners to help them become stronger, better and bigger; to reduce the gap between young people from disadvantaged backgrounds and their better-off peers in school attainment, access to university and finding and keeping a job.
Key responsibilities
1. Data collection and management
- Map annual performance reporting calendar for all relevant stakeholders.
- Maintain and develop templates and processes for i) collecting internal and external data and ii) generating key performance reports.
- Manage and develop performance databases and knowledge, ensuring i) they meet the needs of different users within Impetus, ii) compliance with GDPR and data security.
- Lead the collection of tri-annual performance and annual survey data from portfolio partners, Impetus teams and other stakeholders, including significant liaison with Investment Directors.
- Lead and document processes for auditing data quality and understanding nuances in data (e.g. the different outcomes our portfolio partners target, and the different groups of young people they work with).
2. Performance reporting, analysis, and presentation
- Support definition of KPIs and measurement scales where relevant.
- Produce regular performance reports vs. KPIs for key stakeholders: Investment Team, all staff, Investment Committee, SMT, Board, and Impetus’ donors and co-investors.
- In collaboration with the Investment Director, run our tri-annual ‘portfolio review’ process, incl. data collection from portfolio partners, analyses on performance data, pulling-out key insights and risks, agenda-setting, session-planning, facilitation and follow-up.
- On an annual basis run more detailed and comprehensive analyses on performance data, including portfolio partner outcomes vs. benchmarks, to inform the focus of our annual review. The Annual Review aims to give a full view of our impact and value for money in the year and seeks to improve our programme of capacity-building support.
- Produce clear and insightful summary presentations in PowerPoint, for a range of audiences.
- Design and develop tools to help make information more accessible for a range of stakeholders, including external comms.
- Present and communicate data (incl. in ad-hoc reports) to help facilitate discussions, enhance our work, and influence internal and external stakeholders.
- Document and track progress against agreed actions from Annual Review and Portfolio Reviews, including for strategic planning and projects; implementing relevant actions where appropriate.
3. Leading on key organisational and ad hoc data/performance projects to deepen understanding of Impetus’ and our portfolio partners’ performance and impact
- Support in the development and ongoing review of Investment team and Impetus-wide impact strategy, plus the scoping and planning of projects within this.
- Play a leading role in ongoing efforts to benchmark portfolio partner outcomes and trace the impact of Impetus’ work on charity performance, including with a value for money lens.
- Lead efforts to transfer all portfolio partner performance data and collection onto Salesforce, including advising the Digital team, wireframing, setting up accessible dashboards and supporting change management efforts.
- Lead ad hoc data/performance projects, such as: i) cross-portfolio analyses of portfolio partner income, costs, staffing and EDI metrics, and ii) supporting portfolio partners to upskill data/ impact management capabilities.
- Work closely with Impetus’ Communications team to support efforts to ensure all staff have a strong understanding of our impact, and that of our portfolio partners, and are confident in speaking to it in their respective work (e.g. Philanthropy in pitching, Public Affairs in comms. on our impact/ use in policy work).
- Be Impetus’ key point of contact for data and impact, providing support, advice and training on data management and analysis for the wider Impetus team where needed, including contributing to digital transformation efforts.
The SIPA may also be asked to support on other workstreams on an ad-hoc basis.
Person specification
Essential
- Passion for drawing insight from data to continually improve performance and impact, with a strong affinity to Impetus’ mission and EDI commitments.
- A background including data analysis, with the ability to produce high-quality outputs to clearly explain findings and tell a meaningful story.
- Highly analytical and numerate:
- Experience manipulating, processing, and extracting value from sometimes large and nuanced data sets.
- Advanced proficiency in MS Excel and PowerPoint.
- Experience of working with CRM systems (experience with Salesforce a bonus).
- Highly attentive to detail, with a clear approach to auditing own work and analyses, and suggesting process improvements.
- Strong communication and relationship-building skills:
- Able to form productive, trust-based relationships with colleagues and external partners.
- Experience of tailoring communications and presentations to a range of different audiences (incl. non-technical ones).
- Experience in facilitating team-wide discussions.
- Strong planning and time management:
- Able to make right trade-offs or seek timely input from line manager to prioritise work.
- Ability to lead on organisational projects, taking responsibility for planning, scheduling and monitoring own and others work to meet key deadlines and requirements.
- Displays tenacity and initiative, with a desire to seek out and act on feedback.
Desirable
- An understanding of education or youth employment sectors, and of the outcomes Impetus targets.
- Experience in running training sessions to improve data literacy across teams.
- Experience of change management (i.e. digital transformation).
- Knowledge and experience of using data presentation tools e.g. Tableau, Power BI or Google Analytics.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11.59pm Sunday 24 November 2024.
Interviews
First round interviews and an assessment task will take place on 2nd and 3rd December 2024.
Second round interviews will take place on 10th December 2024.
You will also be required to provide proof of your eligibility to work in the UK
Our commitment to equity, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Posted by
Impetus
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Registered Charity
51 - 100
Registered Charity
51 - 100
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
Posted on: 29 October 2024
Closing date: 24 November 2024 at 23:30
Job ref: VA98
Tags: IT,Data Analysis,Design,Information Management,Investigation,Monitoring and Evaluation
The client requests no contact from agencies or media sales.
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Whitechapel, Greater London (Hybrid)
2667.3 miles
£47,237 FTE (London Weighting is £3,276 where applicable) pro-rata
Part-time (Flexible, from 3 to 4 days (22.5-30 hours) per week )
Contract (18 months (potential to extend))
Job description
We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns
The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.
Three key parts of the role would be working with:
- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.
- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further
- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.
The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
Main Responsibilities
Contribute to the achievement of the LWF and CUK’s strategic aims
· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.
Develop and manage external relationships
· Develop and implement a stakeholder engagement plan to support and promote the project.
· Manage strong relationships with the project partners and funders to involve and update them on the project as required.
· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.
· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.
· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.
Build and manage projects and achieve work targets effectively
· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.
· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.
· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.
· Oversee the project being integrated into our CRM system and developing robust project management systems.
Learning, expertise, wellbeing and inclusion
· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.
· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.
· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.
· Develop and host employer facing events to gain insight and test appetite to support the development of this work.
· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.
· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.
Communications
· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.
· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.
· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.
· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work.
Develop and manage internal relationships:
· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.
· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.
· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.
Generate income and resources
· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.
· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.
· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.
Key Skills
EXPERIENCE AND QUALIFICATIONS
Essential (E), Desirable (D)
Experience of building consensus between diverse stakeholders to drive progressive change (E)
A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)
Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)
Experience of conducting secondary research and writing reports (E)
Understanding of the importance of good research design (D)
Previous experience of developing and implementing new products, projects or services (E)
Experience of securing funds to deliver and scale up projects (D)
KEY SKILLS AND KNOWLEDGE
Excellent project management skills with the ability to juggle a wide range of competing demands (E)
Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)
Strong report writing skills and ability to share and disseminate knowledge with project partners (E)
An ability to take initiative and work independently across different teams (E)
Understanding of anti-poverty policy and campaigning (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
Application Procedure
At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.
We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.
Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.
Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.
Posted by
Posted on: 16 October 2024
Closing date: 15 November 2024 at 00:00
Tags: Project Management,Business Development
The client requests no contact from agencies or media sales.
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