Giving Services Customer Support Jobs in Home Based

We have an exciting opportunity for a Team Leader to join the Hampshire & Isle of Wight team.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is a hybrid role with home working allowed twice per week. Your home office would be Chandlers Ford, however you would be expected to travel regularly to offices in both Basingstoke and Southampton. As a Team Leader you will

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of service

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessment
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required along with police vetting

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Southall Community Alliance is a charity that has been working in Southall for over 30 years. We are now looking to recruit an ambitious and energetic Community Energy Adviser to support Southall’s economically disadvantaged residents and introduce home energy-saving advice to vulnerable residents.

Southall is home to many diverse communities for whom English is a second language, so the post will involve arranging activities to raise awareness of energy saving measures and improve domestic gas safety.

Part of this role will involve outreach work to connect with isolated residents through shared events and training that helps them deal with cost of living pressures.

This is an 18 month fixed term contract, funded by Cadent Gas Ltd.

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

Salary: £24,000 per annum (FTE salary = £30,000)

Hours : 28 hours per week (4 days per week)

Duration: 18 month fixed term contract

Location : Southall Town Hall, 1 High Street, Southall, UB1 3HA

Holiday entitlement : 20 days per annum Reports to : SCA Director 

Main Duties:

1. Arranging domestic gas safety and home energy advice sessions
2. Deliver carbon monoxide awareness outreach sessions with community groups
3. Developing and updating web portal with energy efficiency and gas safety advice and co-ordinating with other provision
4. Arrange ‘energy zones’ connecting residents at large faith events with energy efficiency information and signposting
5. Arranging community activities that promote social interaction and energy saving advice
6. To arrange healthy cooking and slow cooking classes for low income residents
7. Establish and service a network of community groups able to help families facing energy crisis and energy related issues
8. Gather monitoring data and produce progress reports and work summaries
9. Recruit and train volunteers to assist with project delivery
10. To attend meetings and prepare agendas, minutes and other relevant materials
11. Attend training courses and sessions as may be required
12. To carry out other duties as may be assigned by the Director, from time to time

Person Specification:

1. Have at least one year of experience of working with organisations and people from Black & Minority Ethnic (BAME) communities
2. Understand how to engage a diverse range of residents and stakeholders
3. Showing empathy with and experience of working with diverse and deprived communities to tackle financial barriers and challenges
4. Experience of customer facing roles and delivering community events and outreach activities to BAME organisations
5. Experience of arranging and delivering training for organisations
6. Ability to recruit, train and supervise volunteers
7. Proficient in the use of Microsoft Office package Word, Excel, Power Point and Outlook
8. Understanding of GDPR and other regulatory compliance issues that affect data management and utilisation
9. Must have excellent interpersonal and communication skills
10. Experience of producing publicity materials
11. Experience writing content for websites, reports, newsletters and social media platforms
12. Experience of securing funding and resources to support operational delivery
13. Ability to work independently with excellent organisational skills
14. Knowledge of a community language would be desirable

Closing date : Friday 15th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date : w/c 25th November 2024

Victim Support is recruiting for a Community Engagement and Training Officer. This vital role will support the specialist domestic abuse and stalking team in Bedfordshire, through engagement by leading on raising awareness of our local services through social media, attending events, delivering training to a range of partners and importantly leading on our client engagement activities. Engagement in Bedfordshire is key for us in Victim Support and this role is instrumental to enable us to share what we do with our clients, commissioners, partners and staff.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role requires someone who is resilient, confident with their ability to engage others, happy to work as part of a team, and willing to constantly learn and adapt to new legislation. You must have good communication skills and the ability to work on your own initiative. You will need good IT skills and the ability to develop and deliver training, presentations and reports. Knowledge of domestic abuse and stalking would be advantageous.

You will need to have the ability to prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Have an understanding and knowledge of, and an active commitment to promoting equal opportunities and diversity. Knowledge of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you passionate about making a difference? We are looking for a Regional Relationship Fundraiser to join our team and help drive vital income generation for the Motor Neurone Disease (MND) Association. Working from home, you'll support local businesses, individuals, and groups, empowering them to raise funds for a cause that truly matters.

In this role, you will develop, manage, and deliver fundraising activities within your region. From organising community and local business events to supporting volunteers, you will be responsible for creating meaningful and lasting relationships with fundraisers. Your role will be to ensure that all supporters feel valued and appreciated, while helping to maximise the income generated for the charity.

A key part of your work will involve delivering fantastic supporter care. You will guide fundraisers through their bespoke journey, offering personalised support via meetings, phone calls, and emails, helping them feel connected and inspired to continue their efforts. You'll also collaborate with our volunteering branches and groups to help them grow their local fundraising activities, ensuring they have all the tools and knowledge they need to succeed.

Accuracy and organisation are key in this role, as you will manage records in our CRM system and ensure all funds are received promptly and correctly. Ensuring all fundraiser activities meet the law, best practice guidelines and internal policies. 

You'll also play an active role in public events, representing the charity, delivering presentations, and participating in local media interviews on behalf of the Association.

If you're a proactive and motivated individual with a passion for community engagement, we'd love to hear from you. Join us in supporting a vital cause and helping to create lasting change.

What are we looking for?

Experience in community fundraising or relationship management. You will need to be passionate about inspiring and supporting others to achieve their fundraising goals. You will have the ability to motivate and coach people, helping them feel confident and valued throughout their journey.

Strong communication skills are essential, both written and verbal, as you'll be engaging with a wide range of supporters. We're looking for someone who is empathetic, able to understand and relate to different motivations, and who can build personalised relationships.

You should be familiar with CRM systems and GDPR guidelines, with a keen eye for detail to ensure accuracy in all interactions. Flexibility and resilience are key, as you'll need to adapt to changing situations while staying motivated. A full clean driving licence and the ability to work some evenings and weekends are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

•  28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located within mental health inpatients units covering Bedfordshire This is a full time role but part time would be considered. This role is on a fixed term contract until 30th June 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…..

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for an Independent Domestic Violence Advisor (IDVA) to compliment our existing IDVA working alongside East London Foundation Trust. This is a full time role but part time would be considered, on fixed term contract. The aim of this role is to support victims of domestic abuse who are inpatients across Bedfordshire. This role will be working with victims of domestic abuse who are predominately risk assessed as standard/medium. This role will also work alongside our other specialist services covering Bedfordshire.

As an IDVA you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have a fantastic opportunity for an experienced and driven fundraising professional to join our Fundraising Team. Do you have the skills and experience to assist with the growth and diversification of our fundraised income for the benefit of adults with a learning disability and autistic people across Sussex?

If you are a persuasive communicator and have had demonstrable success at engaging people and raising funds, then we’d love to hear from you.

Brief outline of the role:

The Fundraising Officer will primarily be responsible for managing significant grant applications to support new and existing projects and services. You will take the lead on funder research, write and submit compelling funding applications and build strong relationships with our funders, reporting on the impact of their funding and support. We are also looking for someone with experience in either legacy or corporate fundraising to support the implementation of these new strategies as we look to grow in these areas.

To apply, please provide us with a CV and covering letter. We strongly advise you to read the full job description and person specification and outline in your cover letter why you are the best person for the role.

You can also apply by completing an accessible application form, downloading this and emailing it to recruitment. Please state clearly which job you are applying for by including the job reference number and role location.

Who we are:

​The Grace Eyre Foundation is a charity based in Brighton & Hove and the wider Sussex community that has been working with people with a Learning Disability and autistic people since 1898. Our mission is to work towards being led by people with Learning Disabilities and autistic people to deliver high-quality housing, support and activities in their local communities. The people we support tell us that they want “good support from kind and friendly people” – so that is what we are looking for!

Equity, Diversity and Inclusion:

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

 Staff benefits include:

• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• Generous refer-a-friend scheme
• One paid volunteering day a year
• Enhanced sick pay
• Enhanced employer pension contribution
• Enhanced death in service
• Training and development opportunities
• Flexible working opportunities.

We are also:

• A living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the DRIVE IDVA Team working 37.5 hours a week. This role involves both face-to-face and virtual support in a hybrid model of working, with travel throughout London. Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:
As a DRIVE IDVA, you will: -

• Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Hold a case load focusing on high-risk survivors of domestic abuse to provide, medium to long term support, based on thorough risk assessment and individual safety and support planning.
• Attend regular case meetings with the DRIVE Case Managers and partnership agencies
• Work within a multi-agency framework consisting of MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the DRIVE IDVA Team working 37.5 hours a week. This role involves both face-to-face and virtual support.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of survivors of domestic abuse?Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:

This role is home and office based, with travel throughout London. As a DRIVE IDVA, you will: -

• Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
• Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Hold a case load focusing on high-risk survivors of domestic abuse to provide, medium to long term support, based on thorough risk assessment and individual safety and support planning.
• Attend regular case meetings with the DRIVE Case Managers and partnership agencies
• Work within a multi-agency framework consisting of MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

We have an exciting fixed-term contract opportunity for a part-time adult caseworker to join the team at Victim Support Gloucestershire, working 22.5 hours a week. This role is for part-time maternity cover, with the end of the contract being 25th July 2025, please note this could end sooner.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discount
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our Gloucester office and will require travel within the Gloucestershire area. Hence, holding a valid driving licence is essential.

As a caseworker, you will:

• Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
• Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.

You will need:

• Experience of working with vulnerable adults and/or families
• Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
• Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
• Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
• Ability to needs assess, risk assess and empathise with the victim
• Excellent IT and administrative skills including the use of Microsoft Office packages
• High resilience and the ability to work under pressure

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Vice-Chancellor’s Office
Development, Alumni & Campaigns Office

Development Manager
Ref: ALC1502 

Salary on appointment will be £37,999 per annum, with an annual increment up to £45,163 per annum.

Are you passionate about philanthropy and skilled in relationship management? If so, we have an exciting opportunity for you.

We are looking for a Development Manager to join our fundraising team in the Development, Alumni and Campaigns Office at UEA. This Autumn we will be launching our new £100m fundraising campaign and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience. To be successful in this role you will have excellent communication skills and demonstrable experience of a high level of achievement in fundraising or relationship management. You must be able to evidence that you meet all the essential criteria detailed in the Candidate Brochure.
This full-time post is available on an indefinite basis. 

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

• 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 5 November 2024 

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

ALDER HEY CHILDREN’S CHARITY

Job Title:  Community Fundraising Assistant

Reporting To: Running & Challenge Manager

Salary: £25,307 - £29,364

Hours: 37.5 hours per week

Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool

About us:

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

Job Purpose:

This is an exciting opportunity to join our dynamic Community Fundraising Team.

This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.

Key responsibilities:

· Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.

· Manage the Community Fundraising email inbox.

· Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.

· Manage the Community Fundraising shared drive and filing system.

· Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.

· Manage the stock control of Community Event Resources.

· Audit and monitor the Charity collection boxes.

· Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.

· Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.

· Manage the donor led event diary, providing appropriate resources where required.

· Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce)

· Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.

· Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.

· Work alongside the Operations and Finance Teams to monitor income.

· Attendance at community fundraising events.

· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

· Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.

· Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.

· Any other reasonable duties as required by your line manager.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients. 

The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.

How to apply:

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Tuesday 19th November 2024

Interview date (to be held at Alder Hey): Thursday 28th November 2024

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

**Interviews will take place on a rolling basis, so please apply ASAP. For suitable candidates, a detailed brief will be shared along with cover letter support**

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. They have a simple ambition – to stop prostate cancer damaging lives. The charity invest millions in research to revolutionise testing, treatment and care. And they work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

The role of Senior Philanthropy Executive is instrumental in growing PCUK’s Philanthropy income stream. You will be responsible for generating 5- and 6-figure gifts from trusts, foundations and major donors, through proactive identification of prospects and first-rate stewardship of existing donors. You’ll also harness the support of PCUK’s enthusiastic and influential Trustees, Senior Volunteers and Leadership Team, involving them in ‘making the ask’, thanking, as well as attending events.

As Senior Philanthropy Executive, you will: 

• Deliver 5- and 6-figure gifts from trusts and major donors from new and existing donors
• Manage a portfolio of medium to large sized trusts and major donors
• Identify and engage new prospects, with the support of PCUK’s Prospect Researcher
• Support the Head of Philanthropy and Head of Appeal with the development and implementation of our new major appeal strategy
• Provide assistance to the Philanthropy Manager and broader team with more complex relationships and applications
• Build effective, senior level relationships with Trustees, Ambassadors and the Leadership Team, identifying networks and providing comprehensive briefings

Ideal skills and experience:

• Demonstrated success in securing 4- or 5-figure donations in the charity sector
• Strong communication skills to engage with a diverse range of stakeholders
• Ability to spot opportunities and craft compelling funding proposals
• A strong collaborator who is also able to work independently

Employee benefits

Benefits include: 

• Flexible working, which includes hybrid working with core working hours of 10am to 4pm Monday to Friday, unless otherwise agreed
• 28 days annual leave plus bank holidays, increasing to 30 days after three full years service
• After one years’ service you have the option to buy and sell up to an additional week’s annual leave (subject to minimum/maximum leave)
• Enhanced maternity, paternity & adoption pay
• Enhanced sick pay
• Healthcare Cash Plan (Medicash)
• 50% discount on multi-gym membership. Our closest gym – Cottons London Bridge (next to our London Bridge office) – is a Tier 1 facility
• Life assurance (3 x annual salary)
• Free income protection scheme

Prostate Cancer UK believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything they do.

PCUK are committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men’s risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. Therefore, PCUK are particularly interested in applications from those from marginalised and vulnerable communities. This will help PCUK to create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.