General Manager Jobs
Young People Support Worker (Floating)
We have a new role available for a Young People Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Part-Time Young People Support Worker (Floating)
Location: Cheshire West and Chester
Contract: Part-Time – some evening and weekend work will be required.
Hours: 18.75 hours per week
Salary: £13,568.16 (Pro Rata) Per Annum / £24,136 (FTE) plus pension and other benefits
Closing Date: Sunday 20th October 2024
About the Role
This is an exciting opportunity to join Depaul UK to help us develop our Step Forward (Floating Support) services in Cheshire West and Chester. The Step Forward (Floating Support) service provides tailored support to young people aged 15-19 with care experience, to prepare for and transition into independent living in their own tenancy. The worker will hold a caseload and will support young people in working towards their goals which will lead to further independence. Support will take place in young people’s accommodation and also out in the community.
The post will involve working closely with the allocated social worker and the Leaving Care Team, as well as local organisations, statutory services, and support agencies, to achieve the best possible outcomes for the young people we support. This service will be based alongside our accommodation service which provides Semi-Independent Accommodation for 16 and 17 year old young people who are leaving care.
Key responsibilities include:
- To complete a full assessment of each young person’s strengths, needs and goals to develop a holistic and strengths-based support plan and tailored programme of support.
- Provide a programme of support with young people to cover accommodation needs, independent living skills, support with education, employment and learning and social and emotional issues.
- To support young people aged 15+ to prepare for independent living and develop necessary skills.
- To understand and support young people using a trauma-informed approach, awareness and understanding of adverse childhood approaches and acceptance and commitment therapy (ACT)
- Where young people have moved into accommodation the worker will provide support through a programme of regular visits. These may include support and advice, or more structured life-skills training as required.
- Help young people to apply for benefits, complete relevant application forms, train to learn budgeting skills and manage money, including support to prioritise and pay bills and rent.
- Actively support young people to stay in or enter suitable education, employment and training.
- Support young people to access and liaise with health services, including mental health services, drug and alcohol support services and counselling referrals.
About You
You will need to have the following skills and experience:
- Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s
- A clear understanding and ability to implement risk management, information sharing and data security arrangements.
- Awareness of and commitment to equal opportunity and diversity practice.
- Ability to promote and implement diversity practices and policies and treat colleagues and clients fairly and with respect.
- Demonstrate ability to use IT to a level which will enable high-quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
- Experience in helping Young People with setting up benefits, developing independent living skills and maintaining their accommodation
- Experience working with young people who may have complex needs such as mental health issues, drug and alcohol misuse, domestic abuse and offending behaviour. (this list is not exhaustive)
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Young People Support Worker
We have a new role available for a Senior Young People Support Worker to join an important charity to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.
Position: Senior Young People Support Worker
Location: Twickenham
Contract: Permanent
Hours: Full Time (37.5 hrs)
Salary: £31,203 (includes London Weighting) per annum + Pension and other benefits
Closing Date: Sunday 20th October 2024
About the Role
The Senior Young People Support Worker is responsible for contributing to the effective and safe delivery of the service on a day-to-day basis. You will hold responsibility for the safety and well-being of all clients, volunteers, visitors and staff in the service. You will lead in ensuring that the housing management is properly maintained and the service supports clients to sustain their tenancy agreement, develop skills and resilience, and participate in positive and successful move-on.
Your work will be underpinned by the organisation’s Endeavour model of assets-based, psychologically informed delivery, the aim of which is to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the organisation’s Policy and Procedures.
- You will ensure the high quality of risk and needs assessments, SMART outcomes-based support plans and case files for clients of your line reports.
- You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
- You will proactively partner with consortium colleagues, Lambeth and local agencies including statutory teams, to support the wellbeing of clients following data protection and information sharing protocols.
- You will be flexible, reflective and creative in your engagement with clients and personalised in your support to them.
- You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the organisation’s Community Programmes Team.
About You
You will need to have the following skills and experience:
- An understanding and commitment to working in an assets-based way.
- Good level of experience working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
- Relevant life experience is desirable
- Experience in using Risk Assessments and Support Planning.
- Good literacy, numeracy and IT skills. This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
- Good level of experience in operating safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity, and no one suffers from discrimination.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles
- 26 days annual leave rising to 30 after five years of service
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reconnect Worker
This is an exciting opportunity to join Depaul for the new development of our Reconnect services in London.
Position: Reconnect Worker
Location: London
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £29,742 per annum (ILW) plus pension and other benefits
Closing Date: Sunday 20th October 2024
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the Role
Working with the support and guidance of your manager, you will be responsible for delivering our Reconnect, family support and mediation service across the London Region
You will work collaboratively with colleagues across Depaul’s services and with external agencies to reduce family breakdown. You will build and maintain a caseload of clients at risk of, or experiencing homelessness. You will work with clients in a variety of situations, including young people at school who are experiencing a breakdown in their family relationships, those who have been forced to leave their homes and are temporarily staying with our volunteer Nightstop hosts, and those who are now living in our accommodation services.
You will provide a wide range of support and guidance to these clients and their families, aiming to improve understanding and communication, reduce conflict and strengthen relationships, amongst other things. This will include a range of methods, including one-to-one and joint party mediation. Occasionally you may also provide basic guidance to young people and parents regarding their housing options.
With full support, you will be responsible for ensuring effective and safe management of the service on a day-to-day basis, including working in line with all relevant policies, procedures and best practice guidelines, as well as maintaining arcuate and up-to-date records on our database.
Key responsibilities include:
· Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate;
· Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker;
· Process referrals from relevant agencies in order to build and maintain a full caseload of clients.
· Work in partnership with young people and their families to complete risk assessments, needs assessments and changes plans and outcome questionnaires to work with them towards measurable outcomes.
· Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.
· Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.
· Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.
About You
You will need to have the following skills and experience:
· Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.
· To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t hold the qualification, but training will have to be completed before the end of the probation period.
· Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.
· Experience of carrying out risk and needs assessments and support planning for clients.
· Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
· High level understanding of professional boundaries and ability to maintain impartiality
· Willingness and ability to travel independently and work from a number of different locations across the London region.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite either Crisis Skylight Merseyside, 96 Kent Street, L1 5BD and partner agencies on a rota basis.
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:
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Welcome them to the service on site and at partner agencies,
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Listen carefully and non-judgementally to their story,
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Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
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Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.
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Help them formulate a holistic plan and help them take the initial steps, where necessary.
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Hold a caseload of members who require short term intervention to end their homelessness.
About you
To be successful in this role you will have:
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Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.
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Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.
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Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.
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Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
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Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
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Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.
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The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.
You may have experience in:
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Homelessness, housing, mental health, harm reduction services.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 3 November 2024 23:55
Interview date and location: Friday 15 November 2024 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.