General Manager Jobs
Summary
We are looking for a Fundraising Events Coordinator to join our high performing Community & Events Team. The team are driven to maximise opportunities, striving to reach ambitious targets and provide an excellent supporter experience.
The Fundraising Events team raises funds through a range of bespoke and third-party events such as One Million Steps Challenge, Swim 22, London Marathon and Great North Run. Since the pandemic, events at Diabetes UK have seen a strong come-back and we are now in a position to achieve significant and sustainable growth. The Fundraising Events Coordinator is a key role within our Engagement & Fundraising Directorate, helping deliver incredible experiences for any supporter that chooses to take on an event for Diabetes UK.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview(s) date: 28th November 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As a Fundraising Events Coordinator you will provide an excellent customer experience to participants taking on fundraising events for Diabetes UK. The Fundraising Events Coordinator will provide professional, timely and engaging support that enhances supporter stewardship and maximises income generation.
You'll be supporting the Fundraising Events Managers, acting as first point of contact for our supporters, providing admin support through telephone, email, and social media channels. You'll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey, you'll help create amazing experiences for our event participants, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day. This role works with data through maintaining our database and you'll also need to update records on platforms like JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.
Assigned 'lead coordinator' on high profile events, you will support the Event Manager with the development and delivery of events from setting up registration forms all the way through to post-event thanking. You'll also work with other teams and suppliers that support the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories.
You may also be responsible for management of your own projects as well as maintaining & optimising administrative systems and processes.
You will work collaboratively across the organisation to deliver events that help us achieve our mission. This is an exciting time to join us as we focus on our commitment to create a world where diabetes can do no harm.
Ideal Candidate
The successful candidate will be a confident, conscientious team player, with excellent customer service skills, who is quick to learn, highly organised and a proactive problem solver. They will have worked in a customer service focused administrative role, preferably in the charity sector. They will also have strong abilities in managing competing deadlines and organising their time effectively to prioritise workload. They will be able to effectively build working relationships with colleagues in a professional manner and demonstrate high standards of written and verbal communication.
The Fire Brigades Union (FBU) is the voice of firefighters in the UK. We are the only recognised trade union negotiating nationally for firefighters and emergency fire control staff.
*** Flexible working available ***
We're seeking a talented and driven individual to lead our social media operation. You will:
· Develop social media strategies that maximise engagement and support for the FBU, its aims and campaigns
· Shoot, script and edit videos; edit audio; and design infographics and other relevant digital content
· Run a reactive/trends-driven social media operation aligned with the objectives of the FBU
The FBU already has a small, effective communications team covering campaigns, press and external communications. If you have these skills, great. But what we are really looking for is someone with the passion, political/labour movement experience, and technical skills to take our social media, video and digital content to the next level.
You’ll collaborate with other teams and union activists to bring projects to life, and you’ll have great storytelling skills. You’ll also be willing and able to travel and attend events frequently.
If you love social media and have strong creative skills, this might be the job for you. This is a new role, so proven experience in the social media landscape is essential.
If you want to make a difference, if you are committed to advancing trade union activism, engagement and awareness, and if you are aligned to the aims and objectives of the FBU, we are interested in hearing from you.
We are willing to consider flexible working arrangements, including job share.
Full details of the role and job requirements are set out in the Job Description which you can download here.
Benefits include:
Generous annual leave
Additional Christmas office closure period
Final salary pension scheme
Employee assistance programme
Season ticket loan
Annual Christmas bonus
Eyecare claim back scheme
Childcare assistance scheme
Flexible working arrangements
Closing date: 2nd December 2024 – 10.00 am
Interview date: 12th December 2024
To apply please send your CV with supporting statement setting out how you meet the essential job requirements (each to be no more than two sides of A4) as part of your submission. Applications without a supporting statement may not be considered.
We have a proud history, and since our foundation in 1918 have helped create and develop the modern fire service.
The client requests no contact from agencies or media sales.
Key Responsibilities
To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.
Disability Evidence, Policy Research and Learning
With EAM support the ongoing CBM UK Research and Evidence workstream, through:
1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.
Dissemination and Communications
1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.
Other
1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Head of Grants and Programmes. This will be our first Head of Grants and Programme role and will provide the right candidate with a rare opportunity to implement and oversee the delivery of the Charity’s new £2.5 million dedicated grant programmes from pre to post award.
Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.
This role will be key, as we launch our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team and leading a committed team.
This role would also oversee the programmes delivered by the Charity, offering the opportunity to grow these areas of work and directly influence the impact on patients and difference we make.
We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.
Main Responsibilities:
Grant Management & Compliance
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Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M)
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Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes
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Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement)
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Ensure grant making processes reflects and champion current best practice
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Oversee the implementation and management of a Grants Advisory Committee
Relationship & Stakeholder Management
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Build relationships with key stakeholders within UHS, including senior health professionals, executive team members, partners and beneficiaries
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Act as primary liaison for the charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission
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Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals
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Represent the organisation at meetings, site visits, events and other external facing activities as required
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Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events)
Strategic Planning & Funding Prioritisation
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Lead the development of the charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the charity’s mission and future goals
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Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement)
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Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests
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Identify new grant opportunities and potential partnerships to diversify funding streams
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Maximise grant impact by contributing to the business planning process
Evaluation, Reporting & Impact
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Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio
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Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved
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Use data and insights to inform the continuous improvement of grant-making practices and programme development
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Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate
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Support the Impact and Evaluation Officer
Programme Delivery Management
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Develop a robust online grant management system
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Co-ordinate cross-functional activities and resources to enhance the delivery of grant programmes
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Ensure the design and delivery of grant programmes underpins strategic objectives
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Develop strategic engagement programmes
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Keep abreast of changing external trends
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Manage any Charity-led programmes as required and ensure all programmes are appropriately managed and evaluated for impact and value for money.
General
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Support the line management and continuing professional development of the grants team.
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Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities
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Support the wider work of the organisation, contributing to All Staff events/meetings as required
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Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports
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Support EDI journey
Person Specification:
Knowledge and experience
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Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
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Demonstrable track record of contributing to organisational strategy
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Demonstrable track record of utilising grants management systems
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Demonstrable track record of budget management
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Proven ability in managing impact measurement of charitable programmes
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Proven ability in Committee Management
Skills, abilities, and behaviours
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Strong attention to detail
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Financially proficient
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IT proficient
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Excellent problem solver
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Excellent communication skills with the ability to build relationships with a wide range of stakeholders
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Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
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A passion for the charity’s mission and a commitment to delivering high-impact programmes that enhances patient care
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will contribute to the coporate needs and development of the Trust, with advice and input grounded in sound financial strategy and legal principles.
Maintaining effective management systems and controls to safeguard the financial integrity of the Trust and ensure that all departments are promptly and accurately informed about their financial performance.
To manage and develop the Finance Function which is responsible for the provisin of accounting and investment information and financial services.
Working alongisde the CEO to plan the resources required to support the Trusts activities.
Service the Investment Committee including prepare, develop and anlyse strategic and management accounting information from our Investment Managers
Act as Company Secretary
Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability, and vision for the role, and how they meet the requirements of the person specification in details by 5pm on 4th November 2024.
Interested candidates are encouraged to submit early applications as the application window may close sooner than 4th November 2024 if a suitable candidate is found.
Interviews will be held on the 14th and 15th November 2024.
We are looking for the successful candidate to take up their post in January/February 2025.
Formed in the 1920's we have a long history of providing services for retired Pilkington employees and their family members across the UK and overseas
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Are you a data expert ready to shape the future of data and insight in a leading charity dedicated to making a real difference?
We are looking for an experienced and dedicated leader to join the Motor Neurone Disease (MND) Association as Interim Head of Data & Insight for a 9-month fixed-term contract. You'll lead a talented team that provides vital data management, reporting, impact analysis and compliance to support the entire organisation.
In this role, you will ensure the use of data and insight is maximised to help achieve the Association's objectives. You'll lead, motivate and develop the Data and Insight team, guiding them to deliver high-quality support across the organisation, while ensuring that all activities are in line with the latest data protection regulations.
Working closely with stakeholders across the business, you'll identify key priorities and oversee the team's workload to meet deadlines. Your role will also involve maintaining and improving data quality standards and ensuring compliance with legislation including General Data Protection Regulation (GDPR).
You will play a key role in contributing to projects and initiatives by advising on the impact and resource requirements related to data. As part of the Technology leadership team, you will also help shape the Association's wider Digital, Data, and Technology strategy.
The Data & Insight team includes the Data Manager, Data Selection Manager, Business Intelligence Analyst, and several data support roles. Together, you'll ensure the Association continues to make informed decisions backed by reliable data.
This is a fantastic opportunity to join a meaningful organisation and lead a crucial function at the heart of our work.
If you're a strong leader with a passion for data and want to make a difference, we'd love to hear from you.
What are we looking for?
An experienced data professional with experience of working with a range of stakeholders. Your ability to lead and develop a team will be key, as well as your ability to collaborate with colleagues across the organisation. You'll be comfortable explaining technical concepts to non-technical staff and be skilled at building relationships at all levels.
You will have a strong background in managing large CRM or Care systems, ideally within a charity or fundraising environment. You'll have a deep understanding of data protection and regulatory requirements, with the ability to address complex compliance issues and implement solutions.
Strong skills in data analysis and management are essential, particularly using tools like Excel, FastStats, and SQL. You'll also have a solid grasp of mathematical and statistical concepts to support campaign and database analysis.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.
Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.
A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.
The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.
Other support activities will be developed, such as group support and weekly meet ups.
The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.
Adherence to health & safety, equal opportunities and diversity policies is expected at all times.
Qualifications or Relevant Experience
•Two years minimum experience in similar role
•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction
Essential Skills & Knowledge
•Knowledge and understanding of recovery
•Knowledge of safeguarding children and adults
•Knowledge and commitment to equal opportunities and anti-discrimination
•Ability to work responsively and flexibly in a range of settings
•Ability to represent the service and present to other organisations
•Ability to maintain clear and consistent boundaries
•Ability to provide a safe space when working with a client to address their needs holistically
•Communicate clearly in writing, face to face, online and on the telephone
•Ability to work positively in a team
•Ability to work independently, prioritise, plan and manage own workload
•Ability to utilise supervision constructively
•Knowledge of gambling and related issues
•Ability to keep up to date with trends in support services and changes in the sector
Desirable Skills
•Experience of liaison with voluntary and statutory organisations
•Experience of engaging with people from a diverse range of backgrounds
•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.
Please review the full Job Pack for more details before applying with your both a CV and cover letter to be considered for the role.
Previous applicants need not apply.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click on the Apply button.
If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 15 and 19 November 2024
As part of the selection process, you will be required to complete an IT assessment.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click on the Apply button.
If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: W/C 25 November 2024
As part of the selection process, you will be required to complete an IT assessment.
About Us
Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.
We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.
About the Role
As a Programme Officer at Unfold, you’ll ensure that our volunteer mentors feel supported and prepared for their work with young people. Alongside helping to recruit and onboard new mentors, including organising their training and reviewing their progress, you’ll be Volunteer Mentors main point of contact, making sure they have a rewarding and impactful experience. Your work will also include engaging with referrers, parents, and young people themselves, providing guidance and answering questions to ensure everyone feels connected to our mission.
You’ll also be hands-on with our youth programs, coordinating weekly Youth Support Groups and engaging with young people in outreach activities. You’ll work closely with our Programme Manager to build relationships with community organisations and support our Youth Advisory Council. Whether you’re planning group activities, creating outreach opportunities, or helping young people access resources, this role aims to empower youth across London.
About You
You’re passionate about youth development and have a strong understanding of London’s diverse communities, particularly in Westminster and nearby areas. You'll have great communication skills and will be comfortable connecting with people from a range of backgrounds. You'll also be able to positively represent Unfold at events, meetings, and group sessions.
In this role, you'll apply your organisational skills to keep track of details, manage multiple projects, and ensure data is accurate and up to date. Regardless of your previous experience in a similar role, it's your empathy, enthusiasm, and commitment to improving outcomes for young people that will make you a strong candidate for this position.
We accept applications from everyone and based on the profile of our service users, are particularly keen to hear from:
- Male candidates
- Candidates from a global majority background
- Applicants who may be less experienced, but have a good understanding, or lived experience of Westminister and Kensington and Chelsea.
Working with Us
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
- Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
We welcome applications from everyone. Based on the profile of our service users we’re particularly keen to hear from male candidates, candidates with a global majority background, and applicants who have a good understanding and lived experience in Westminster and Kensington and Chelsea.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
Are you passionate about communicating scientific knowledge in engaging and accessible ways?
We are looking for a Research Information Co-ordinator to join our Research team at the MND Association in Northampton.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities:
In this role, you will ensure the latest MND research information is shared effectively across our internal teams and with external audiences. You'll support key projects, including managing our MND Research Blog, producing newsletters, and updating our website to keep research content current and engaging.
Key Responsibilities
- Develop and maintain strong relationships with stakeholders to communicate relevant research updates.
- Assist with the co-ordination of the MND Research Blog, including topic selection, proof-reading, editing, and engaging with readers.
- Produce and distribute MND research newsletters for varied audiences.
- Lead the co-ordination of Research Study Promotion for external researchers and the MND community by co-ordinating information to help with study recruitment and ethics compliance.
- Write and update research information sheets on MND topics for public and specialist readers.
- Create and manage research content for the MND Association website, ensuring information is engaging and easy to navigate.
- Collaborate on social media content for MND research updates on platforms like Twitter.
- Support the Communications team with press releases, FAQs, and research news articles.
- Act as a contact point for MND research enquiries, managing the research email inbox and responding to calls.
About You:
You'll be a strong communicator with an eye for detail and a genuine interest in scientific research.
- Graduate level or equivalent in a biological science.
- Ability to interpret scientific data and evidence with good judgement.
- Skilled in managing social media with professionalism and sensitivity.
- Excellent writing skills suited to a variety of audiences.
- Strong interpersonal skills, with experience building relationships across diverse stakeholder groups.
The full job description is available in the candidate pack.
Salary: £32,550 per annum
Hours: 37 hours per week
Location: Northampton office
Contract: Permanent
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Ability to use scientific knowledge to judge and / or interpret scientific evidence and data.
- Experience of using and managing social media channels to distribute information with sensitivity and judgment.
- Excellent written and verbal communication skills with the ability to write for a range of audiences.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
About Us
The Fire Fighters Charity supports the health and wellbeing needs of the Fire Services Community and offers a broad range of services tailored to meet individual need. The Charity is there to support the UK fire family at different times during their lives and for different reasons.
About the role
We are currently seeking a Welfare Caseworker, with experience within a social work, advocacy or social welfare setting, to join our Charity wide Welfare Services team.
You will be joining our team to provide welfare advice, information and support services to the Fire & Rescue Community. To carry out assessments of need and implement cost effective solutions to meet service users needs and improve quality of life, empowering individuals and families to achieve mental, physical and social wellbeing throughout their lives. If you are looking to develop your skills in a forward thinking, responsive sphere of health and social care this is an excellent opportunity.
Working within a national team you will undertake assessments of need that assist recovery and improve quality of life for members of the Fire and Resource Services Community. You will create individually tailored packages of support which respond to the needs of the service users, who may be experiencing unforeseen circumstances in respect to poverty, ill-health and disability needs. Most of your cases will be managed digitally, though some travel to visit service users is required (and may be facilitated through the occasional night away from home).
This role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check.
About you
You will need experience of undertaking holistic and recovery focused assessments, and planning person-centred support, as this role works collaboratively within a multi professional team.
To be successful in the role, you will have:
- Previous experience working within an adult social welfare setting with a broad knowledge and skill base
- A working knowledge of welfare benefits, social care legislation, regulations and guidance and statutory provision. Evidence of application in a practical setting
- Demonstrated experience in maintaining accurate and confidential records, ensuring compliance with data protection regulations.
- Experience of data collection (outcome and experience measures)
- An NVQ Level 3 in Advice and Guidance or Health and Social Care for adults (or equivalent)
- Experience with Microsoft Office applications
More information about the role can be found on our website.
To Apply
To apply please submit an application including your CV and introductory letter stating why you are interested in both the role and The Fire Fighters Charity
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We anticipate first round interviews will take place during the weeks commencing 18 and 25 November 2024.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
Reports to: Head of Operations
Responsible for (personnel): N/A
Start date: November 2024 or ASAP thereafter
Based in: London (NW1) / hybrid (Tues and Thurs are in-office days) with occasional opportunities for international travel
Type of role: Full time, permanent
Salary: £32,000 per annum plus health insurance
Application deadline: 23:59 on 17 Nov 2024
Date of first round interview: TBC
About DMI
Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here).
DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation.
We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries.
DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania and Uganda.
DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.
Job description
Following a restructure, DMI is looking to recruit a Grants Management Officer. This new role will provide a critical link between DMI’s national teams, HQ staff, and donors. It is an ideal role for somebody wanting to work in international development / public health as you will be exposed to a broad range of tasks and will work across all of DMI’s projects. You will also have exposure to DMI’s Africa Leadership Group, a new committee that aims to exploit the knowledge and experience of our national leadership. To succeed, you will need to be well-organised and a highly proficient writer (in English). You will also need to have the confidence and interpersonal skills to liaise independently with senior staff in the UK and in DMI’s national offices.
More specifically, the Grant Management Officer role will include the following responsibilities:
- Under the direction of the Head of Operations, collating, revising, and submitting project reports to donors and other stakeholders. This will require regular collaboration with DMI’s national teams (who will typically draft the reports) and other staff at DMI HQ
- Assisting with the effective and efficient implementation of procurement processes across the organisation, ensuring that goods and services are acquired in accordance with DMI’s and donor’s requirements
- Assisting national teams, and relevant staff at DMI HQ, in ensuring that project activities are in compliance with donor guidelines, contractual obligations, and any relevant statutory or legal constraints
- Ensuring DMI maintains thorough and consistent project documentation
- Helping to ensure effective collaboration between departments at HQ to support project execution by DMI’s national teams
- More general operational support across DMI, this will include routine tasks such as contributing to policy and process reviews, risk management and security, and asset management, as well as ad hoc tasks as required
- Organising and attending in-person convenings of DMI’s Africa Leadership Group, anticipated to take place every 12 months. These are expected to be held outside the UK
- Other tasks as required
Person specification
Required knowledge, skills and experience
- A good degree in a relevant field (international development/relations, public health, social sciences etc), or equivalent professional experience.
- Strong interpersonal and, particularly, written communication skills in English, capable of engaging convincingly and professionally with staff at all levels internally as well as with external stakeholders.
- Well organised, with the ability to manage multiple tasks, work under pressure, and meet deadlines.
- Highly proficient IT skills. Competence in routine office applications is essential, experience with relevant specialist software (project management, GIS etc) an advantage.
- Strong problem-solving ability, willing and able to present solutions to operational challenges as well as the challenges themselves.
- The ability to understand different cultural contexts, especially those in sub-Saharan Africa.
- Permission to live and work in the UK.
Desirable knowledge, skills and experience
- Language skills in Portuguese or French.
- Experience of working/volunteering in developing countries, for an NGO, or in international development.
- Knowledge and experience working within global health and/or mass media environments.
DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leading heritage charity, The Landmark Trust is seeking a new member of a successful Development team that raises philanthropic funding in support of our award-winning heritage conservation projects throughout Britain.
Our charity saves historic buildings in danger of being lost forever. We are passionate about heritage conservation, crafts skills, and making precious places available for all to enjoy. You'll be working on a varied and ambitious pipeline of rescue projects which depend on the success of our fundraising - from a WW2 control tower in Hampshire to a 1720s Palladian villa near Edinburgh - and other projects.
You'll be making a difference in a programme of philanthropic giving from trusts, foundations and individuals supporting capital appeals and other areas of Landmark’s work including the island of Lundy. Managing your own portfolio of supporters and prospects you will bring high standards of donor care to grow income and sustain long-term relationships.The role reports to the Development Manager (Major Gifts). Includes trusts prospect identification and research, writing compelling proposals, case studies and updates to demonstrate our impact.
Newcomers say we're a friendly bunch who work hard, where everyone has a clear purpose, and we all pull together towards a common goal. We are a flat, agile organisation, proud and passionate about the work we do.
Some travel will be required for site visits, meetings, and events to engage supporters and prospects face to face with the Landmark Trust’s varied work throughout the UK.
The client requests no contact from agencies or media sales.