General manager jobs in SE6 1HW

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Operations Director will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Recently our members voted to create a new u3a Council to act as a conduit between the national body and the over 1000 independent u3as throughout the UK. The new Council will be the vehicle by which members’ views and priorities will feed into and shape the overall work of the u3a national body. 

The Council Officer will support the implementation and running of the new u3a Council and play an integral role in embedding the Council into the existing structures of the Trust. They will work with the CEO and the Council Chair to ensure the Council has the support and resources it requires. The role will bring external ideas into the movement by identifying research, reports and speakers that might help inform its work. The officer will also prepare reports, agendas, minutes and be responsible for the general administration of the council and its working groups. 

The role would suit someone with an interest in community engagement and participation or policy and research in these areas. The right candidate will be able to work flexibly across a range of responsibilities and develop and implement ways of working as the Council develops, whilst having the ability to work with and manage a large group of volunteer's wide range of views and opinions.

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

The Hearing Voices Projects Support Worker will play a vital role in ensuring that those who need our services receive kind and compassionate support. The role involves a mix of frontline support work, administrative support, and working closely with the rest of the team to build and further develop our services. Therefore, the ideal candidate will have excellent communication and organisation skills.

Within the Hearing Voices Projects, lots of opportunities arise for networking, collaboration, and professional development, which can lead to some fun and interesting pieces of work. We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team and to help us support the people who need our services.

The Hearing Voices Projects have a global reputation for offering compassionate, person-centred support that avoids pathologising experiences, especially those that are often highly stigmatised.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups in addition to organising and facilitating existing groups.
• Offer support to a range of people who hear voices and/or have other sensory experiences or difficult beliefs (at the moment, primarily young people and their families) in a variety of ways (email, Zoom, phone, face-to-face).
• Deal with enquiries and offer information to interested stakeholders.
• Facilitate focus groups and support young people’s involvement in a range of areas.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

About Us

For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.

About the role 

As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:

• Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
• Work with peer health mentors to foster trust and improve service engagement.
• Build strong partnerships with NHS providers, housing services, and harm reduction teams.
• Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
• Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
• Reduce A&E admissions by embedding preventative care measures and early intervention strategies.

This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.

The ideal candidate

We are seeking someone with:

• Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
• A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
• The ability to forge strong partnerships and collaborate with multi-agency teams.
• Excellent communication and problem-solving skills, with a proactive and compassionate approach.
• The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!

Benefits

• Be part of an innovative and expanding project.
• Work for a well-respected charity that has been transforming lives for over 150 years.
• Enjoy a comprehensive benefits package, including:
  • 27 days holiday + bank holidays
  • Pension scheme
  • Cycle-to-work scheme
  • Season ticket loan
  • Employee Assistance Programme
  • Access to training & development opportunities
  • Monthly reflective practice

To apply

If you're ready to take on this challenging and rewarding role, we'd love to hear from you...

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role. 

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.

Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.

We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.

This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.

You’ll be…

• Compassionate – communicate well with women using their chosen methods to support individuality
• Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
• Supportive – provide support to ensure the safety & wellbeing of women using our services
• Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
• Engaging – support women to engage in the local community where possible

You’ll enjoy…

· Competitive pay

· Flexible working

· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector

· Personal development allowance – to further your work-based skills and knowledge

· Cycle to work scheme – tax free allowance to buy

· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll

· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis

· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted

· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

• You’ll need…

• Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
• Commitment to providing quality, women-lead support
• Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.

Genuine Occupational Requirement (GOR)

Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010. 

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

This is a key role within the Engagement Directorate at Blind Veterans UK as we are working through a new strategy which ensures we become data and insight led and put our audiences at the centre of all our communication. This presents an excellent opportunity for you to help revolutionise how Blind Veterans UK conducts data selections and to play a key role in producing actionable insights as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.

You will be responsible for the accurate and timely delivery of complex database extracts from Raiser’s Edge using FastStats, ensuring all data selections are delivered to a high standard for communications to Blind Veteran UK supporters. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.

You will work with the Insight Manager and wider Engagement (fundraising and Comms & Marketing) Team to implement journeys and automations to improve second gift rates and drive sustainable income.

As well as leading on data selections, you will manage the insight planning and request project boards, working with the Insight Manager to respond to both ad-hoc insight requests and longer term insight projects.

Main duties and responsibilities of the role - what you'll be doing:

• Lead on data selections. Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines.
• Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload.
• Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy.
• Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
• Work with the Insight Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust.
• Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements.
• Work with the Insight Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with.
• Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections.
• Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making.
• Play a leading role in the planning of the calendar to manage communication activities.
• Work with the Insight Manager and Data Management functions to ensure the necessary data is being captured and is accurate, to enable campaign analysis to be conducted.
• Work with 3rd parties to ensure the timely and secure transfer of data selection files.
• Build and monitor supporter journeys for all data cohorts, improving the process based on findings.
• Send email communications, including testing and implementation of dynamic content.
• Manage the insight request project boards, assist in responding to ad-hoc insight requests and work with the Insight Manager on larger insight projects.

About Blind Veterans UK

At Blind Veterans UK, we are here to support anyone who has served in the Armed Forces or National Service, and who is now living with significant sight loss. We provide veterans with rehabilitation, training, practical advice and emotional support.

We’re a transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We help blind ex-service people of every generation – and since 1915, we’ve provided support to tens of thousands of vision-impaired veterans.

Together we can help rebuild blind veterans’ lives after sight loss. Away from isolation and towards a life of fulfilment and happiness.

Position: Data Selections & Insight Analyst

Reports to: Insight Manager

Location: Remote working. We have an office in Queen Square, London, for those who wish to come into the office.

Hours: 35 hours per week (full-time)

Salary: £35,000–£37,000 per annum

25 days annual leave (not including bank holidays)

To apply please submit a CV and a covering letter outlining your relevant skills and motivation.

Closing date:  11th April 2025

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

The overall responsibility of the People and Culture Administrator role is to support the smooth running of the Foundation’s People & Culture function. The role is responsible for the administration support to the People & Culture business area, specifically the business partnering team.  

The People & Culture Administrator will play a key role in handling people processes, employee records and provide general HR support, ensuring compliance with policies and procedures. The role will work collaboratively with the Talent Co-ordinator and People Operations Analyst to ensure the full spectrum of the People & Culture directorate is functioning effectively and efficiently. 

Key Responsibilities

People/HR Administration 

• Maintain and update employee records and HR databases, ensuring accuracy and confidentiality. 
• Liaise with the People Business Partners to prepare HR documents, such as contracts, carry out suitable checks (such as OH and DBS) and take up references. 
• Assist with People Operations Analyst with reporting, including tracking key metrics such as absence, turnover, and compliance. 
• Support the administration of People policies, procedures, and processes. 
• Handle general People/HR queries from employees, utilising suitable technology to track, escalate and close off queries. 
• Produce and send HR related letters and correspondence as required. 
• Develop and oversee an adequate, effective, and efficient electronic filing system for storing employee information 
• Support the People Business Partners in managing individual review cycles, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.  
• Working with the People Business Partners, collectively manage the 360 feedback surveys for end of year reviews.  
• Ensure reviews are completed on time and closed off on the relevant HR Information systems.  
• Work with the CPO, Head of People & Culture and Internal Communications Manager to develop People related content, for dissemination via Staff Gatherings, Foundation Hub, staff emails and system alerts. 
• Publish and maintain content on the Foundation intranet. 

Payroll & Benefits Administration 

• Assist the People Operations Analyst with payroll processing, ensuring timely and accurate submission of employee data. 
• Maintain records for employee benefits such as pensions, health insurance, and other schemes. 
• Support the administration of annual leave and absence tracking. 

Employee Relations & Compliance 

• Ensure compliance with employment laws, company policies, and GDPR regulations. 
• Assist in handling employee relations matters by supporting documentation and meetings. 
• Maintain and update People policies and procedures as required. 
• Support HR projects, including assisting the People Operations Analyst in delivering employee engagement initiatives etc. 

These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.  

Skills, Knowledge and Expertise

Skills & Abilities 

• Strong organisational skills with excellent attention to detail. 
• Ability to manage multiple tasks and prioritise effectively. 
• Excellent verbal and written communication skills. 
• Strong IT skills, including experience with HR systems and Microsoft Office (Excel, Word, Outlook, Teams and SharePoint). 
• Ability to handle confidential information with professionalism and discretion. 
• Problem-solving mindset with a proactive approach to challenges. 
• Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive 

Knowledge & Experience 

• Previous experience in an HR administration role is essential. 
• Understanding of HR processes, employment law, and best practices. 
• Experience using HR software/HRIS. 
• Experience in payroll or benefits administration is desirable but not essential. 
• Desirable - CIPD Level 3 qualification (or working towards), business administration qualification or qualified by experience. 

 (Please note interviews for this role will take place on Thursday 24th and Friday 25th April)

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist

Salary: £29,000- £32,000

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.

The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.

A car may be desirable for this role, though not essential

About You:

To be successful as the Senior Mental Health Advocate you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are seeking a creative and proactive individual to join our team as Innovation Lead (Impact and Evaluation). At the Leadership Skills Foundation, we believe that research should do more than just collect data. It should drive real-world solutions that improve the lives of the young people we serve.

Currently the organisation supports around 100,000 learners each year. As an innovation team our key priority is to ensure our learners experience high quality programmes that are relevant to them now and for their futures.  

In 2023, we launched our Evolve strategy to broaden our offer and we now have leadership skill programmes embedded across more age groups and subjects than ever. This has seen us develop exciting new partnerships and programmes such as our Environment Leaders Programme with WWF and RSPB and a new programme for primary school learners called the Shape Your Skills Award.  

 
Over the next five years we aim to more than double our reach to engage over 200,000 learners. We are committed to learn and evolve for the benefit of future generations, and innovation and measuring impact is a key part of this.  

 As Innovation Lead (Impact and Evaluation), you will use data and insights to support innovation, shape our programmes, and maximise impact. This dynamic role requires a creative thinker who can blend research with fresh ideas, experiment with new approaches, and turn insights into action. 

 If you enjoy testing ideas, working collaboratively, and using data to spark meaningful change, this role is for you.

Role purpose: 

• Develop a timely, flexible and engaging approach for evaluating and measuring impact. For the benefit of the organisation, learners, centres and partners.
• Provide insights and practical recommendations to help shape and improve learning programmes, ensuring they remain relevant and impactful.
• Lead and report on our social impact for all stakeholders including internal and external.  

Main duties and responsibilities 

Develop and implement practical methods to evaluate and work with the innovation team to improve the impact of our programmes. 

• Communicate insights in a way that drives decision-making, programme improvements, and supports innovation. 
• Lead experimentation and test and learn approaches to help us refine new ideas and scale what works. 
• Work collaboratively with teams to support improvement of our programmes and messaging. 
• Select and apply effective monitoring and evaluation methods that support innovation, while keeping methods agile and efficient. 
• Support teams to collect and analyse data in meaningful ways, ensuring insights are accessible and actionable. 
• Maximise the value of evidence produced through effective communication with stakeholders.
• Lead commissioned research contracts, including monitoring progress, reviewing and editing reports and managing relationships to enhance our programme offer.
• Foster collaborative internal relationships throughout the organisation and support evaluation activities undertaken by other colleagues.  
• Be an active member of the Innovation and Standards Directorate and carry out any other reasonable duties as requested by the Head of Innovation.  This will be aligned with the grade and level of responsibility of this post. 

Skills, experience and knowledge 

Required/essential: 

Research and evaluation experience

Proven ability to design, lead, and apply a range of monitoring, evaluation, and research methodologies to assess impact and inform decision making. 

Data analysis and impact measurement

Strong analytical skills with experience in impact measurement, evaluation frameworks, and working with qualitative and quantitative data. 

Communication and storytelling  

Skilled in making complex data engaging, accessible, and actionable through innovative reporting formats. 

Relationship management  

Strong relationship building skills with experience presenting insights to senior colleagues, funders, and external partners. 

Creative thinking 

Ability to blend research with fresh ideas, think critically, and explore innovative ways to enhance impact. 

Project and time management 

Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and work independently or collaboratively. 

Adaptability and innovation 

Comfortable testing new approaches, working in iterative cycles, and refining work based on insights. 

Empathetic and learner centred 

Ability to connect with people’s lived experiences and translate them into meaningful, actionable insights. 

Ethical and GDPR knowledge  

Understand ethical standards and GDPR implications in research. 

IT and digital skills 

Strong IT competence, including Microsoft Office and relevant research or data analysis tools. 

Desirable  

Human centred design knowledge 

Familiarity with human centred design methodologies and their application in research and evaluation. 

Sector knowledge 

Understand the sector, including trends, challenges, and best practices.

Grant writing and funding 

Experience in writing research grant proposals and securing funding from external sources. 

Personal qualities 

• Creative thinker. 

• Highly driven and motivated approach to work.   

• Proactive and self-motivated to make improvements.     

• Precision and clarity with high attention to detail.   

• Analytical.   

• Inquisitive with a natural desire to learn.   

• Passionate.   

• Confident in own ability.  

Position: Head of Public Relations
Type: Part-time Job share, 21 hours a week (Monday to Wednesday)
Location: Office-based in London with flexibility to work remotely
Salary: £39,070 (FTE £65,118) per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We have an amazing opportunity to lead our media and celebrity team as Head of PR, working in a supportive job share. We’re looking for an experienced and focused leader who has the ability to drive forward a brilliant, high-performing team.

The team works across all areas of the MS Society – from using press and celebrity involvement to raise awareness of multiple sclerosis to promoting our research, campaigns and fundraising. All the work centres on the stories and experiences of people with MS.

You’ll be the sort of person who thrives on working at pace and juggling multiple projects. You’ll have extensive experience of managing crisis communications, developing and implementing media strategies, creating a proactive calendar of stories and ensuring spokespeople are well-trained and briefed.

We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting the team and enabling them to do their best to speak up for the MS community.

Closing date for applications: 9:00 on Monday 21st April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This role at The Girls’ Network, will be responsible for overseeing the charity’s finance, operations, HR, governance, and compliance functions. As a member of the Senior Management Team (SMT), you will play a key role in shaping the organisation’s strategic direction and ensuring its long-term sustainability. You’ll provide expert advice to the CEO and Board, lead on business planning and risk management, and manage the Finance and Operations team to deliver efficient, high-quality internal systems and support. With a focus on continuous improvement, equity, and organisational effectiveness, this role is essential to helping The Girls’ Network grow its impact and support more girls to achieve their ambitions.

Key Activities

Leadership and Governance

• Support the organisation in reviewing and implementing improved systems and processes to enhance efficiency and effectiveness.
• As a Senior Management Team (SMT) member, take a leading role in The Girls' Network's strategic and operational leadership.
• Provide expert support and guidance to the CEO on legal and governance duties as a charity.
• Work with the CEO and Chair of Finance and Audit Committee to set agendas and lead on producing papers for the quarterly Finance, Audit and Risk Committee meetings and contribute to Board papers.
• Responsible for management of the organisational risk register.
• Lead the annual business planning and reporting cycle.
• Act as lead advisor for legal compliance, managing external legal advice as needed.
• Line manage, support, and develop the Finance and Operations team.
• Represent The Girls’ Network at external events and collaborating with key stakeholders.

Finance

• Ensure consistent delivery and quality of finance operations, including transactions processing, management accounts, budgets, and annual accounts.
• Lead on the financial aspects of fundraising, contract management, and funder reporting.
• Oversee statutory accounts, ensuring compliance with charity and accounting standards.
• Maintain internal controls to protect assets, prevent fraud, and ensure business continuity.

Human Resources and Working Practices

• Review HR function and establish appropriate in-house or outsourced support as required.
• Manage HR issues with internal or external advisors as needed.
• Ensure the quality and consistency of HR processes, including recruitment, induction, payroll, pensions, and staff training and development.
• Lead on the Equity, Diversity, and Inclusion (EDI) work plan in collaboration with SMT and staff groups.
• Have oversight of policy development and implementation related to The Girls’ Network operations.

IT, Facilities, and Business Support

• Oversee CRM and digital platforms to ensure effective data management and operational efficiency.
• Oversee information management strategy, ensuring compliance with GDPR and data security.
• Ensure IT infrastructure and support services are fit for purpose, working with the Office Manager and outsourced providers.
• Manage office operations, including facilities, leases, and contract reviews.
• Ensure active management and periodic review of support contracts across HR, IT, and Facilities.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Senior management experience, contributing to strategic leadership.
• Significant experience in staff management and development.
• Proven ability to manage and monitor budgets (£1m+ desirable).
• Strong track record of delivering objectives efficiently.

Desirable skills, knowledge and attributes

• Experience in digital transformation and optimising digital platforms for operational effectiveness.
• Experience in a similar role in a charity or not-for-profit organisation.
• Understanding of good charity governance.
• Experience in investment management.
• Knowledge of charity funding, bidding, and reporting.
• HR management experience.
• Portfolio management

Skills & Attributes

• Strategic thinker with a collaborative working style.
• Strong financial acumen, with advanced skills in MS Excel, Word, and finance software (Xero desirable).
• Excellent written and verbal communication skills.
• Flexible, creative, and solutions-focused.
• Understanding of issues facing young women from the least advantaged backgrounds.
• Commitment to The Girls' Network values and equity, diversity, and inclusion principles.

At The Girls' Network, we value and celebrate diversity and encourage applications from all backgrounds, particularly those underrepresented in our sector.

Please visit our website for the candidate pack and details on how to apply.

Senior Management Accountant

Location: London/Hybrid
Department: Finance
Contract type: Permanent
Hours: 35
Salary: £60,000 - £75,000 per annum - skills and experience dependant

Providing financial partnering and support for one of the UK’s leading Social Investment Groups.

Big Issue Group is searching for a Senior Management Accountant to provide full financial business partnering to our investment function – Big Issue Invest.

The role sits within the finance team and helps align the financial requirements of Big Issue Invest with the overall strategy of the Big Issue Group, alongside providing bespoke support to the Invest function.

You will create and provide management information for multiple management accounts and help to shape strategy to enable informed and effective decision making.

You will be ACA/ACCA qualified with post qualification experience, have strong budgetary and statutory accounting experience, have a proactive approach and be comfortable with developing and implementing strategy that aligns with group missions.

You will be an important part of enabling Big Issue Invest to provide amore impactful investment offering by empowering them to make fully informed financial decisions and more confidently planning their way forward.

This role is offered as full time and permanent.

For a full job pack including a full list and summary of responsibilities, skills, qualities and experience required for the role, please download from the link below.

Salary and Benefits:

• Salary £60,000 - £75,000 per annum depending on skills and experience
• 25 days holiday plus bank holidays incrementally increasing with service.
• Flexible working policy
• Pension scheme
• Private Health care cover
• Enhanced Family benefits
• On-going learning and development
• Employee Assistance programme to support your health and wellbeing
• Blue Light Card benefits scheme

Workplace details:

This role based at the Big Issue Groups Head office in Finsbury Park, London. With Hybrid working available.

Closing date – 12th April 2025 (23:59pm). Please note that we will be actively interviewing suitable candidates before the closing date. So please apply asap. 

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. 

Since 1991, the Big Issue has sought to tackle poverty by creating opportunities through enterprise and working with individuals to rebuild their lives. Over time our organisation has grown, extending our mission so the Big Issue Group now consists of The Big Issue Company Ltd, Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.

Benefits: As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.

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