Fundraising Trustee Role Jobs in Farringdon, Greater London
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Job description - Internal Communications Manager
Reporting to – Head of Communications, Marketing & Public Affairs
Location – London
Contract: Permanent
Hours – Full time (35 hours)
Salary - £38,895-£40,943 per annum
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
Main purpose of this role
This role will enhance FareShare’s internal communications and strengthen connections across FareShare internal network, ensuring consistent, effective communication with network partners. The successful candidate will be essential in developing and implementing communication strategies that engage and inform internal and external stakeholders.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, comprising 18 independent organisations. Together, we take good-quality surplus food from across the food industry and distribute it to 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. We provide enough food weekly to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s vision
Our vision is of a UK where ‘No good food goes to waste’.
Our mission is to use surplus, fit-for-consumption food to feed the vulnerable in the UK by supporting frontline charitable organisations that tackle the cause of poverty rather than just the symptoms.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
This role is vital in strengthening FareShare’s ability to promote its work across the internal network and ensure staff are engaged in the work of FareShare, understand its impact and can consistently communicate its activity.
Working across the charity, the successful candidate will be responsible for developing and implementing internal communication strategies that align with FareShare’s mission and values. This activity includes engaging with network partners to ensure clear, consistent messaging and support the marcomms team’s work in brand awareness and communication effectiveness across FareShare.
Key Responsibilities
Internal Communications Strategy:
Collaborate with the Head of Communications, Marketing and Public Affairs and the senior team to develop and implement effective internal communication strategies, including a schedule of activities for the year.
Design and manage internal communication channels and content, ensuring they resonate with employees and align with FareShare’s values and objectives.
Drive employee engagement through innovative and compelling storytelling.
Measure and analyse the effectiveness of internal communication initiatives, continually seeking improvement.
Support change management processes by providing clear, concise, and timely communication.
Employee Engagement and Advocacy:
Foster a culture of open communication and feedback across the organisation, creating platforms for staff to share ideas, concerns, and successes.
Organise and lead internal campaigns and initiatives to create a sense of community within FareShare.
Recognise and celebrate staff achievements and milestones through internal communications.
Network Partner Engagement:
Act as a liaison between FareShare and its network partners, ensuring consistent and effective communication.
Develop and distribute communications materials that keep network partners informed and engaged.
Internal Brand & Messaging Management:
Work with the marcomms team to ensure FareShare brand use internally and across the network is correct and aligned with FareShare messaging. Ensure brand consistency across all internal communication channels and materials.
Event Support:
Assist in the planning and delivery of internal, such as fundraisers, conferences, and awareness activities with key stakeholders. Ensure the smooth execution of events and maximise engagement opportunities.
Stakeholder Engagement:
Collaborate with internal teams to communicate the impact of FareShare’s work and engage stakeholders. Assist with identifying stories and testimonials to highlight FareShare’s achievements.
Person specification
About you
- A natural storyteller with a creative flair, able to articulate complex ideas in an engaging and accessible manner.
- Passion for creativity, excellence and innovation in your work.
- A team player who brings a positive and collaborative approach.
Experience
- Extensive experience in internal communications, preferably in the not-for-profit or food sectors.
- Demonstrable experience in developing and implementing internal communications strategies that drive engagement.
- Experience managing internal communication channels, including intranets, newsletters, and internal social media.
- Proven experience in change management and supporting organisational change through effective communication.
- Strong experience in stakeholder management and the ability to influence and engage at all levels of the organisation.
- Experience working with network partners or multiple locations to ensure consistent communication.
Skills, knowledge and abilities
- Excellent written and verbal communication skills, including copywriting and proofreading.
- Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
- Creative flair and a natural storyteller, able to articulate complex ideas in an engaging and accessible manner.
- Ability to measure and analyse the effectiveness of internal communication initiatives and make data-driven improvements.
- Knowledge of internal communications best practices and tools, including content management systems and intranets.
- Proficiency with Microsoft Office and experience with graphic design software such as Illustrator, InDesign, Photoshop, and Canva (desirable but not essential).
- A self-starter with the proven ability to work independently and as part of a team.
- Knowledge of the not-for-profit sector and, ideally, the charitable/sustainability sector (desirable but not essential).
Values and behaviours
- Commitment to Equal Opportunities.
- Appreciation of FareShare’s mission and strategy.
- Flexible approach and ability to work collaboratively within a team.
- Proven ability to develop and maintain good working relations with internal and external audiences.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Battersea has been here for dogs and cats for over 160 years, and the need for our services, expertise and impact for animals has never been greater. We provide expert care to dogs and cats who need us by rescuing, rehabilitating and rehoming animals at our three centres across the Southeast by our c600 staff and 600 volunteers – we have cared for over 3 million vulnerable animals. We also share our knowledge and resources with animal rescue organisations around the world through our Academy and grant making Global Programmes, and campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Our new organisational strategy means that we will help even more dogs and cats and their owners across the UK around the world.
This is a great opportunity to join us as our Head of Human Resources. This is a key role for us, working closely with the HR Director, Head of Learning & Organisational Development, Directors and senior colleagues across Battersea on the planning, implementation and embedding of Battersea’s People Strategy and providing strong and inspiring leadership to our HR team to ensure a proactive, values focused and valued HR function that is a key enabler of the strategic and operational priorities of Battersea. As an active and collaborative member of Battersea’s organisation-wide Senior Leadership Team you will provide expert insight, guidance and leadership on significant cross-organisational initiatives and you’ll be an active visible champion of D&I, engaging senior colleagues and staff at all levels to help us in our journey to become a truly diverse and inclusive organisation.
There has never been a better time to join us, helping us to achieve our ambitious new strategy to be here for every dog and cat.
Please note this is a full time post with 50% office presence as minimum.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 8th July 2024
Interview date(s): w/c 15th July 2024 (1st round); w/c 22nd July 2024 (2nd round)
For full details, please download the recruitment pack.
To apply, please head on over to the Morgan Law website.
The client requests no contact from agencies or media sales.
Are you passionate about ensuring quality and inspiring educational resources and programmes are at the forefront of citizenship education in the UK?
Want to play a key role in shaping a new and exciting direction for our education offer and contribute to creating active citizens of the future?
Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.
This is a new role that will be responsible for overseeing the quality, development and evaluation of the Young Citizens’ education offer for children and young people – with a specific focus on resources and training.
The Education and Impact Manager will project manage our work across subject areas (social, democratic and legal education) and across educational phases (mainly primary and secondary). In addition, this role will lead our evaluation processes so we can evidence the impact and outcomes of our work against our theory of change.
Role snapshot:
- Review and develop our educational resources and training offer
- Project manage the delivery of new and updated materials/training and liaise with our internal team as well as external partners in their effective delivery and dissemination
- Oversee their implementation in different settings, writing some personally and using freelance contributors and/or corporate volunteers
- Create and implement an impact measurement framework that feeds into our theory of change and that meets that reporting requirements of our funders and partners
- Develop consistent mechanisms to generate effective and resource-conscious evaluation and feedback to inform decision-making and development
- Manage the staff or freelance contributors responsible for developing our learning resources – ensuring that goals and targets are set in line with organisational plans
- Actively manage corporate partners to provide key updates around any contracted development
Who are we looking for?
We believe the ideal candidate is passionate about writing and developing quality and engaging educational resources for school aged children.
You will have up-to-date knowledge of the UK educational system and detailed knowledge of the PSHE and/or citizenship curriculums for schools.
You will have strong interpersonal skills and project management skills with demonstratable experience working collaboratively and proactively with key stakeholders to deliver high standards of work.
This is an exciting time for the Charity whilst we review and develop our resources and programmes, the ideal candidate will be keen to help shape the direction of our work whilst demonstrating resilience and the ability to handle ambiguity.
If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you!
To find out more about the full scope of this role, please see the recruitment pack.
Benefits of working at Young Citizens
In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:
- hybrid and flexible working options
- enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- paid volunteering leave
- a day off for your birthday
- employee assistance programme
- enhanced sickness and maternity policies
- season ticket loan
- an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!
This is a hybrid role with some days at our London office each week. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role.
To apply, send us your CV and cover letter via Charity Jobs explaining your interest in the role and demonstrating your capabilities in relation to the person specification. This will give you the best possible chance to be shortlisted.
Please note:
• Applications submitted without a cover letter that addresses your interest and suitability in this specific job role with our charity will not be considered.
• Young Citizens is committed to safeguarding and promoting the welfare of the children and young people that we work with and we expect all staff and volunteers to share this commitment.
• Candidates must have the existing right to work in the UK.
The closing date for applications is 9am, Friday 19th July 2024.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.
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The client requests no contact from agencies or media sales.
HR Business Partner
(a charity committed to community transformation)
Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks
Salary: £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role
Hybrid: Some travel around the UK will also be required.
Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.
Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team.
This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.
While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!
For your expertise and commitment, Oasis can offer:
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
Completed applications should be returned by 9am Friday 2nd August 2024.
Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:
1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular?
2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
This exciting role offers a fantastic opportunity for an aspiring and multi-talented individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a natural communicator, who can use different social and creative media to get our message across to different stakeholders, whilst providing core administrative support to the team.
Home-Start Barnet (HSB) delivers personalised, early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
The Operations and Communications Administrator will proactively facilitate this work by being a central point of contact and by offering key administrative support across the organisation. They will be a self-starter, well organised and committed to the cause.
The role is based at our offices in Finchley, N3. We ideally require someone to be present in the office 5 days a week, but there can be flexibilty for the right candidate. This would suit someone who would like to work shorter days or around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The client requests no contact from agencies or media sales.
Ealing and Hounslow Community Voluntary Service is a registered local charity that has been supporting voluntary and community sector (VCS) groups in Ealing for over 30 years and Hounslow groups since 2012.
In this rapidly changing world where our sector continues to face many challenges and take on new opportunities, it is highly appropriate that Ealing and Hounslow CVS has undertaken a process of reviewing and planning for the next three years. Consulting with our stakeholders has been a refreshing process, and has provided us with an opportunity to study how well we delivered our core themes from our latest Business Plan – developing, connecting, representing and innovating with the third sector in Ealing and Hounslow - and to establish new and more relevant themes of work for future delivery.
Ealing and Hounslow CVS is a second-tier organisation that works with local charities and voluntary organisations in Ealing and Hounslow. The overall aim is to provide a professional and effective service to local voluntary organisations through assistance and through forming consortia and bidding for major tranches of funding aimed at improving the lives of the local communities.
PURPOSE OF THE POST
Promote and support volunteering in Ealing and Hounslow.
Raise the profile of informal, formal, and corporate volunteering.
Design, develop, and implement social action projects reflecting the local community's needs.
Collaborate with Ealing and Hounslow Council’s Community Engagement Teams on initiatives and events.
Support disadvantaged groups in volunteering and social action.
MAIN DUTIES AND RESPONSIBILITIES
Volunteering Promotion and Support
Promote volunteering to residents, VCS groups, statutory sector, and local businesses.
Ensure access to volunteering opportunities for residents from hard-to-reach communities or isolated areas.
Coordinate regular training and events to promote volunteering benefits.
Run drop-in sessions at various outreach locations within Ealing and Hounslow.
For more information see the recruitment pack
For a more detailed Job Description & Person Specification, or to apply, please visit our website.
About The Role
Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:
Day-to-day operational management of the Charity, including:
- Resolving daily operational and administrative issues efficiently and effectively.
- Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
- Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
- Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
- Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
- Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
- Management of certain operational budgets, in collaboration with the CEO / Finance Director.
- Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
- The organisation of certain social events, and other team away days or Board strategic planning days.
- Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
- Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.
Digital:
- Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
- In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
- Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
- Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
- Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
- Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
- Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.
Data protection
- Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.
Governance
- Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.
General
- Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
- Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
- Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.
The client requests no contact from agencies or media sales.
Refuge Manager
Salary: £40,221, 5 days a week
The Refuge Manager post is instrumental in the delivery of care, a safe environment and a comprehensive package ofservices that meet the needs of the MENA women at risk of VAWG in our refuges. The post holder will be responsible formanaging IKWRO’s refuges and providing advice, advocacy, and casework support. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of IKWRO’s service users in all aspects of their duties and responsibilities.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.
Closing Date: 30th June 2024
Interview Date: Week commencing 1st July 2024
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are looking for a Content Coordinator to join our small but dynamic communications team.
As CLAPA’s Content Coordinator, you’ll be responsible for publishing a steady stream of stories, blogs and other engaging content on our website and other platforms.
The UK cleft community is full of fantastic stories waiting to be told, and you’ll be there to sensitively support people of all backgrounds to share these stories with your insightful questions and top-notch editing abilities. You’ll be comfortable talking to everyone from school-age children to NHS cleft surgeons to get the kind of content that will inspire and engage our community.
You’ll be our go-to writer when a new resource needs to be drafted or edited, and you’ll enjoy the challenge of adapting your writing to different briefs and communicating complex ideas to people of all ages and abilities. This is a brand new role to meet rising demand within the team, so you will have a real opportunity to make the role ‘yours’. You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’re expected to be proactive in fulfilling key tasks, you’ll be fully trained and supported in every aspect of your work by the Head of Impact.
Our ideal candidate is a creative and confident writer who shares our values and our staff team’s dedication to supporting the UK cleft community.
Our outgoing Communications Officer in March 2024 had this to say about their role:
“CLAPA is hugely encouraging to new ideas and brings out the best of your strengths whilst providing the support to develop and grow. I have never worked for such a friendly, caring, hardworking team that is incredibly proud to deliver our services to the cleft community. […] Do not hesitate to apply if you want to feel part of a positive and supportive charity filled with dedicated and talented colleagues!”
How to Apply
Please complete the Application Form linked in the Recruitment Pack. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 1st July at 9 am
Interviews: Wednesday 10th July (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
We are looking for a dynamic, organised and proactive manager to join the Youth Work team and support our mission to enable young people who are unsafe or facing homelessness to achieve independence and positive futures. We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
The successful person will be responsible for delivering an innovative and youth-led lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24. You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service.
For more details, please refer to our Job Application Pack.
- Full time, permanent role in our Youth Work team
- Starting salary: £37,024
- Deadline to apply: 9am Tuesday 9 July
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.
We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.
Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.
Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.
About you
Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.
You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.