Fundraising Team Manager Jobs in Central London, Greater London

Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop and diversify your fundraising experience with a sector-leading team?

If the answer is yes, then our Public Sector Development Manager role could be for you.

Every childhood is worth fighting for. This is our belief. We all share it. It drives the NSPCC's Major Giving Department to bring in the funds needed to protect children and prevent abuse. Join us at the NSPCC as a Public Sector Development Manager.

The role will work with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager towards a shared income target of around £5 million per annum. These funds will create ground-breaking NSPCC projects that support millions of children and help prevent abuse across the UK.

The Public Sector Development Manager will work at both a national and local level to secure grants that help the Statutory team achieve its annual income target. Working across the charity, she/they/he will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, she/they/he will support team members to maximise income from public sector funding streams.

The Major Giving department is open and supportive with an active social life The wider Trusts & Statutory Team has grown considerably - increasing its annual income by more than £6 million since 2017/18. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.

The successful candidate will have:

• Experience of working with major funders, successfully bidding for their support and providing ongoing stewardship
• The ability to produce compelling written materials of the highest quality
• Strong interpersonal and relationship building skills
• Proven success in delivering financial objectives through effective bid management

As a Trust Fundraiser, you will be a key member of our passionate and talented philanthropy team. You will proactively manage a portfolio of charitable trusts and foundations to secure income in support of The Salvation Army’s programme of work in England and Wales, helping some of the most vulnerable people in our society and fighting against injustice. 

The Salvation Army is a worldwide charity and Christian church, working in over 132 countries. The Salvation Army is the largest provider of welfare services in the UK after the Government. We are working in the heart of communities supporting those who have experienced human trafficking and homelessness, people who are struggling with debt and unemployment and those recovering from addiction.

Key Responsibilities: As a member of the Trust Fundraising Unit, you will be responsible for securing gifts from and building relationships with charitable trusts and foundations. You will identify and initiate relationships with prospective donors using a range of research methods and develop long-term relationships by the excellent stewardship of supporters.

The successful candidate(s) will be able to demonstrate:

• Experience of successful fundraising from charitable trusts and foundations
• Strong writing skills and creative approaches
• Ability to build effective working relationships across an organisation
• Ability to prioritise a varied workload and work within a complex environment

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: Monday 15th July 2024

Interview date: Week commencing 22nd July 2024

Do you want to join an organisation that makes a profound and immediate difference to patients’ hospital experiences? Would you like to be part of a team that funds ground-breaking research with the potential to change people’s lives? Do you thrive generating analysis and insights in a dynamic environment to ensure outcomes continuously improve? If so, this might be the ideal opportunity for you.

Harris Hill is partnering with the Royal Free Charity, an ambitious hospital charity with a vision that everyone served by the Royal Free London NHS Foundation Trust has access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact.

Their dynamic fundraising team generated £4.5 million through donations in 2023/2024, and they are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. They are now seeking a proactive, experienced, and hands-on individual to join the team as a Fundraising & Engagement Officer- Royal Free Hospital on a permanent basis.  

Key details:

Role:Fundraising & Engagement Officer- Royal Free  

Location: Hybrid working, 2 days in the office (NW3)

Salary: £30,000 per annum plus benefits  

Contract: Full time or par-time, permanent  

Amongst other criteria, the successful candidate will have:

• Experience of working in a fundraising environment (desirable)
• Experience of working in a customer focused environment (desirable)
• Experience of relationship development (desirable)
• Strong IT skills, proficient in using Microsoft Word, PowerPoint and Excel
• Excellent numeracy, literacy and administrative skills
• Confident working autonomously and taking initiative to achieve results
• Able to adopt a proactive approach to working
• Ability to build and maintain relationships cross-departmentally and with external suppliers
• Ability to work methodically with excellent attention to detail
• Able to deal with sensitive information in a confidential and professional manner
• Ability to take ownership of tracking and evaluating progress and actively working towards KPIs
• Effective negotiation skills
• Ability to problem-solve, make recommendations, and implement solutions
• The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders

Closing date for applications: 9am, Tuesday 2nd July.

Date of First Interview: W/C 8th July.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Role 

JLGB are recruiting a Finance & Fundraising Coordinator who will play a vital role in helping the charity achieve its financial, fundraising and organisational objectives. Supporting the Director of Operations & Finance, the role is essential for the smooth running of the charity’s finances, collaborating with teams across JLGB, as well as volunteers and external suppliers. With some support from JLGB’s administration team, you will be undertaking all financial transactions including payment runs, bank and income reconciliations. Managing our donor database, ensuring that Gift Aid is collected regularly. The position will be suitable for someone who has experience in these areas and is flexible, reliable, highly numerate and interested in working to support young people to reach their potential. 

Responsibilities will include:

• Processing and reconciling various financial administrative tasks, including petty cash and incoming card payments (via stripe and other card processors) 

• Providing effective financial administrative support to all JLGB programmes and functions 

• Providing support to the Finance Director and assisting with management accounts 

• Preparing expenditure reports for the senior leadership team, finance sub-committee, Trustee Board, funders and stakeholders 

• Validating and processing weekly expenses 

• Ensuring that Gift Aid is collected on a regular basis 

• Managing our Donor Database 

• Supporting with Income generation and fundraising events. 

• Supporting the delivery of the year-end financial reporting 

• Ensuring that financial documents are filed 

• Supporting audit processes to demonstrate compliance 

• Maintaining accounts and generating invoices on QuickBooks computer software 

• Overseeing debtor analysis and recovery 

• Contributing to the development and maintenance of financial systems and processes 

• Managing external suppliers, supplier accounts and purchases  

• Supporting other members of the administration team whenever necessary 

The above is not an exhaustive list of duties. You will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

Person specification 
We are looking for some of the following attributes in the successful applicant, you may be more experienced in some areas than others.  We are interested in experience that’s both job-related or gained through other areas of your life. Training and support will be given in any areas required. 

• A relevant finance qualification eg AAT, ACCA, CIMA or currently working towards one 

• Experience using QuickBooks or similar accounting and reporting systems and advanced excel. 

• Substantial experience of bookkeeping and processing payments

• Understanding of Accounting Principles 

• The ability to initiate and maintain systems 

• Confident and polite telephone manner for debt recovery and supplier procurement 

• Ability to pro-actively engage with internal and external stakeholders up to Senior Management level 

• Ability to present financial information and make it understandable to non-finance stakeholders

• Excellent organisation skills and attention to detail 

• Work well autonomously and as part of a wider team

• Excellent proficiency/advanced Excel 

• Good communication skills 

• Commitment to providing services and programmes for young Jewish people 

You may also have

• Experience of working with or in youth organisations or a charity 

• Experience of working with individuals from a wide range of cultural and faith backgrounds 

Please note this role may also require evening and Sunday work, in order to see delivery and meet/consult with volunteers 

What you’ll get in return 

• You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of young people. 
• We offer 36 days leave, including bank holidays (this includes directed leave for Jewish high holy days that fall on a weekday), rising by 1 day for each completed year of service to a maximum total of 42 days leave. 
• Access to our benefits discount platform 
• Cash back health plan, includes wellbeing support and access to Virtual GP appointments 
• Death in service at 4 times salary.
• Employer and employee contribution to pension following successful probation period, in line with auto-enrolment pension requirement, 3% employer contribution 
• We have a flexible policy for working hours and offer TOIL where staff are required to start early, finish late or work on a Sunday, so that you can reclaim these hours at another time.

An opportunity has arisen for an experienced Major Gifts fundraiser to join the successful Development team at the Royal Botanic Gardens, Kew as Senior Development Manager, Major Gifts on a 12-month fixed term maternity cover contract. The role works as a key strategic partner to the Associate Director, Major Gifts & Individual Giving and leads the Major Gifts team of two Development Managers to ensure long-term growth of income from major donors and management of the overall Major Gifts pipeline. The post-holder will lead on the development and delivery of a major donor giving group around Kew’s Palm House restoration project and the continued development of a strategy for increasing income raised from donors in the US.

This role is based at Kew with the option of regular home working, subject to operational requirements.

You will need a strong track record of developing and maintaining successful one-to-one relationships with individual high net worth donors and a demonstrable record of meeting challenging financial targets. You will have a strong understanding of effective major-gift fundraising techniques, the motivations for high net-worth individuals, excellent analytical skills and judgement combined with a highly professional and diplomatic approach. You will have line management experience, and be a strong communicator with the ability to prioritise tasks and work calmly under pressure to meet multiple deadlines.

In-person interviews will be held w/c 15th July at Kew Gardens (virtual interviews can also be arranged if in-person is not possible).

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Senior Business Development & Fundraising Coordinator 

Purpose 

To deliver income from different sources including, but not limited to, corporate engagement and Trusts and Foundations

Responsible to 

Associate Director of Programmes & Business Development 

Responsible for 

N/A 

Working with 

Fundraising Team, and external contacts including RedR supporters, corporates, and Trusts and Foundations 

Location 

Hybrid (in the London office 2 – 3 days per week) 

Post 

Full-time 

Period 

Permanent 

Grade 

4.1 

Salary 

£ 38774 

Other 

As defined in our standard contract terms 

RedR UK and the work we do    

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.   

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.  

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.   

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.  

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.  

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.  

About this role  

The Senior Business Development & Fundraising Coordinator will work as part of the Fundraising and business development Team at RedR. Their role is to work across all income streams within business development and fundraising, with a focus on running the business development and fundraising team’s day to day work, supporting the Associate Director of Programmes and Business Development in meeting BD and fundraising targets, draft high quality bids – particularly to institutional funders-, and nurturing relationships individual and corporate donors, as well as trusts and foundations.  

MAIN DUTIES AND RESPONSIBILITIES 

Team, Project and Line Management  

• Manage the day-to-day operations of the business development and fundraising team, including line management of the BD/Fundraising Officer. 

• Ensure timely delivery of BD and fundraising projects and deadlines in coordination with teams across organisation 

• Oversee the management and maintenance of Salesforce and other software and applications. 

• Ensure accurate income consolidation and donation capturing. 

• Support the Associate Director of Programmes and Business Development in developing/updating and operationalising team strategies, budgets, systems, and processes. 

• Regularly provide feedback and information to achieve improved results and integrate planning and delegation when making decisions. 

Achieving Results: 

Business Development 

• Set ambitious targets together with Associate Director and achieve progress toward organisational objectives and Operational Plan.  

• Conduct internal reporting and prospect research into opportunities and funder priorities 

• Lead the development of successful small-medium and occasionally larger and complex bids to institutional and corporate donors, trusts and foundations in collaboration with teams across the organisation  

• Assist the Associate Director of Programmes and Business Development in developing large bids, primarily for institutional funders, ensuring drafts are prepared to a high standard.  

Fundraising: (With support from Communications Team) 

• Lead the delivery of smaller fundraising activities and events. 

• Collaborate with teams across the organisation to secure funding from trusts and foundations. 

• Identify and implement opportunities for engaging individual donors. 

Engaging with Stakeholders: 

• Develop and implement strategies for engagement and partnerships with a wide range of funding stakeholders. 

• Nurture strategic partnerships with key clients, understanding their underlying needs and exploring opportunities for cross-collaboration. 

• Share relationship management of institutional and corporate donors, trusts and foundations. 

• Communicate RedR UK’s unique value proposition to clients and expand the scope of engagement with them. 

• Successfully negotiate terms that benefit both the client and RedR UK. 

Demonstrating Leadership: 

• Line-manage BD coordinator effectively, setting clear objectives and monitoring performance. 

• Promote a culture of innovation and adaptability and encourage leadership development within the team. 

• Demonstrate flexibility in situations of rapid change and maintain focus on delivering timely and appropriate results using available resources. 

Humanitarian Learning Principles and Practices: 

• Advocate for humanitarian principles and lead their integration into fundraising strategies and proposals. 

• Ensure that all fundraising proposals and activities uphold humanitarian principles, enhancing the organisation’s compliance and ethical standards. 

• Lead educational initiatives to deepen team understanding and application of humanitarian standards. 

Technical Expertise: 

• Exhibit technical skills in fundraising; strong understanding of humanitarian sector, funder priorities, bid development skills, writing, etc. 

• Apply advanced technical knowledge to solve complex, multidimensional problems and serve as a technical resource for other team members. 

• Continuously seek advanced learning opportunities and integrate cutting-edge practices into the team. 

FUNCTIONAL EXPECTATIONS 

EXPERIENCE 

Essential: 

• Good experience working with institutional funders and understanding funder priorities. 

• Experience in the humanitarian sector and developing larger bids for institutional funders. 

• Excellent writing skills and the ability to bring bids to a very high standard. 

• Ability to present projects and organisation in line with funder priorities, criteria and requirements 

• Good understanding of compliance and due diligence 

• Proactive, independent, and collaborative attitude in a fast-paced organisation. 

• Ability to manage multiple tasks and projects simultaneously 

Ideal:  

• Experience working with trusts and foundations, corporate, and/or individual donors. 

• Familiarity with Salesforce and QuickBooks. 

• Experience with income consolidation and donation capturing  

• MEL expertise 

• Line or matrix management experience 

Note: This job description is a general outline of the key responsibilities and qualifications required for the Senior Business Development & Fundraising Coordinator position. Additional duties may be assigned as necessary to meet the organisation's needs. 

Make it happen: apply now

To apply for this role, based in either our London office, please send your completed CV and Cover letter explaining how your experience is relevant to the role essentials given above and your motivation to apply for this role before 11th July 2024 on rolling basis. Cover letter is must with CV to apply for this role.

Reporting To:       Head of Philanthropy 
 
Salary:                  £40,000 - £42,000 FTE (£24,000 – £25,200 PTE) per annum
 
Location:              Hybrid, with at least one day per week in a depot or our Canary Wharf office

About Us:
The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from over 300 suppliers including supermarkets, wholesalers, farms, restaurants, and delis.  We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people.  
Last year, we rescued over 13.4K tonnes of food and redistributed it to over 1000 frontline community organisations and 170 primary schools in every borough of London. That’s enough food to make more than 32 million meals.     

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have 179 staff working alongside 15,000 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar, a commercial kitchen and point to point collection green scheme operating in central London and Canary Wharf.

The role:
This is a newly created role at The Felix Project to support the growing Philanthropy and Special Events function which, in 2024, is set to raise £1mn.

This role is an exciting opportunity to help shape the future of philanthropy at The Felix Project as we look to grow our income from individuals and major donors. You will develop a strong fundraising pipeline that will ensure the team can reach their long-term targets. You’ll provide insights into new areas of prospecting to continually replenish the pipeline with high-capacity prospects in order to meet current and future income targets. 

Your natural curiosity will lead you to identify new opportunities using a variety of online sources in combination with The Felix Project’s existing database (Microsoft Dynamics), and you will be able to articulate your recommendations to fundraisers in a concise and compelling way. 

Please review our job portal for further details on the role, including job description.

Our benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Application procedure

Please apply via this recruitment portal. 

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Application Timeline

Application deadline: 8th July 2024

We will be assessing candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Digital Fundraising Lead

6 month contract with the possibility of extension

£50,572 - £54,618 pa

City of London and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of job:

Comic Relief is looking for a Digital Fundraising Lead to assume responsibility as the driving force behind our fundraising and engagement strategies. The Digital Fundraising/Marketing Lead is responsible for overseeing the Fundraising and Engagement strategies, planning and performance of our digital marketing channels, to deliver ambitious organisational objectives and fundraising growth targets. Comic Relief’s fundraising and public engagement is delivered primarily through it’s digital channels, and in this role you will lead the digital fundraising team and cross-organisational project teams in driving high performance across these channels, including web UX journey and optimisation, email communications and paid media campaigns to facilitate the delivery of over £18M income across Fundraising.

If you have experience in developing and executing digital marketing plans for fundraising campaigns, thrive on collaboration and enjoy working as part of multi-disciplinary project team to maximise fundraising income we’d love to hear from you.

Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As Digital Fundraising Lead, you'll play a vital role in making that vision a reality. Come be a part of something special.

Key responsibilities:

· Lead the strategy setting and annual planning and budget setting for Comic Relief’s Digital Marketing & Fundraising, including building financial models, developing business cases, monitoring budgets and updating forecasts

· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across our key digital channels to deliver against agreed plans and objectives across the entire Fundraising team, specifically focussed on the UK public audience: individuals and communities of individuals, including schools and workplaces

· Foster a culture of high performance and build organisational expertise through a test, learn and iterate approach where data, learning and insight is used to make informed decisions and actioned swiftly. Ensure knowledge is systematised and shared across the organisation for maximum impact

· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider colleagues to ensure all digital communications our audiences receive and the digital experience they have, is appropriately targeted, designed and delivered in a way to maximise engagement and life time value

· Operate as a champion of digital innovation within the wider Fundraising team and organisation, proactively identifying, sourcing and helping to embed new technologies, ways of working and tools and approaches that drive digital marketing/fundraising performance and income generation. Where necessary, bring x-organisational project teams together to deliver digital marketing / fundraising change projects.

· Lead the management and performance management of our media agency to develop a digital media strategy that delivers against agreed KPI’s, working closely with the Paid Media Manager to continuously optimise and evaluate performance across the full suite of campaigns and always on activity plan

· Oversee the email marketing strategy, including oversight of critical email marketing tools and platforms, ensuring the effective management of audiences and messages, closely with the Senior Digital Fundraiser and Email Marketing Executive to continuously optimise and evaluate performance across the full suite of communications

· Play a lead role in working with stakeholders across the organisation to unify separate digital marketing activity (owned and earned) to ensure all Comic Relief efforts are working together to maximise effectiveness and efficiency

· Play a lead role in working with colleagues managing Comic Relief’s website and associated platforms to ensure they are optimised for User Experience and conversion to action across all agreed initiatives and activities

· Provide specific leadership in bringing the Fundraising, Technology and Data teams together to ensure our Digital Marketing and Fundraising strategies and plans are aligned with data and tech capabilities and priorities and oversee direct interventions to solve problems and mitigate risks to delivery and performance

Operate as primary point of contact with BBC Marketing specifically in relation to digital marketing strategies, including development of Red Nose Day web pages, supplying content and performance tracking

People Management

· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff

· Proactively undertake business planning, prioritise activities and set clear and realistic objectives for the team and individuals based on capacity, expertise, and aspirations

· Maintain regular two-way communication and dialogue with staff, ensuring information is cascaded and escalated as needed

Person specification

Essential criteria

· Extensive experience of creating, implementing and optimising digital strategies and user journeys for the purposes of a sales or fundraising outcome

· Experience of delivering digital marketing activity or projects for a high-profile brand

· Experience of leading and working effectively in cross-functional digital project teams to deliver shared goals and objectives

· Proven experience of digital channel planning and performance tracking

· Experience of leading and working with a matrix of channel experts and multi-disciplined stakeholders

· Experience of budget management including setting detailed, annual and campaign planning budgets and strategies

· Analytical thinker with great communication skills that engage and inspire

· Management experience – managing and motivating a team effectively to achieve high quality outcomes

Desirable criteria

· Experience of working with CRM & associated systems to facilitate relational fundraising

· Specific experience working closely with Technology and Data teams in innovating and optimising conversion journeys, innovation and production development

· Effective relationship builder with the ability to proactively challenge and persuade senior stakeholders and partners

Perks and benefits:

· Flexible working hours

· Work from home option

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

About Home-Start:

We are a community-based charity with 30 years’ experience of supporting local families with children under the age of 5. We offer our combination of home-visiting, counselling and group support to families across Watford, Three Rivers and Hertsmere districts. By offering parents the support and guidance they need when their children are young, we can prevent crisis and ensure children have the best possible start in life. We tailor support to the needs of each family, supporting them to identify and tackle their most pressing needs. Our practical support ensures children have a safer, more stable home environment; our ethos of building family resilience ensures parents are better equipped to cope with adverse circumstances; and our focus on promoting a more secure parent-child attachment ensures parents can identify the kind of support their children need to thrive.
 

Working closely with colleagues from across the organisation and our contacts within the community, the successful applicant will support the external communications of the charity, helping to extend the reach of the charity. Raising awareness, developing donor and supporter relationships, working with the Directors to identify and develop funding streams.

The role:
As a Community Engagement and Fundraising Officer, you will play a vital role in helping our charity manage and develop relationships with our donors, supporters and our existing key relationships, whilst identifying and creating new relationships in our local areas to garner support and promote our services.

• You will be responsible for delivering activity to maximise fundraising from our community, including schools, individuals, local businesses and community groups. You will proactively recruit, grow and nurture supporters, empowering them to manage their own fundraising activities.
• You will manage our annual challenge event programme from supporter engagement, assisting fundraisers journey and utilising tools to maximise supporter’s impact.
• Crucial to your role will be building strong and lasting relationships with supporters, colleagues and volunteers, positively engaging with members of the public and maximising all fundraising opportunities.

What you’ll do:Principle duties and responsibilities

• Take responsibility for the delivery of effective Community Engagement and Fundraising.
• Actively promote all aspects of Home-Start Watford, Three Rivers and Hertsmere to local businesses, schools, community organisations, volunteer groups, and individuals.
• Motivate and influence supporters to independently manage their own fundraising activities, with your support, being the main contact for supporters.
• Work closely the Business Support Officer to manage and create social media content to promote fundraising activities, relationships with supporters and the relationships you build in the community.
• Prepare and deliver individualised communications, presentations and assemblies for a diverse range of audiences.
• Attend and run activities at a variety of community events when required, to ensure a strong presence from Home-Start Watford, Three Rivers and Hertsmere in the communities where we support.
• Identify and implement new fundraising opportunities and initiatives.
• Work closely with the other Community engagement and fundraisers, building on local knowledge, sharing best practice and creating a peer circle of support, including peers from HSUK our parent company.
• Act as an advocate within the community. Uphold our values, and communicate with enthusiasm, credibility, conviction and knowledge.
• This role will require occasional weekend and evening working.
• Keep up to date with all fundraising legal implications.
• You will be responsible for creating our quarterly newsletter, working with the rest of the team, to engage with our supporters.
• Create Bi-monthly board reports on the growth of community engagement, communications and fundraising, which will go directly to the trustee board. Occasional attendance at board, building a relationship with a trustee identified to manage fundraising.
• Annually, you will lead on the creation of the annual report and social impact reporting working across the team.
• Creating strong relationships with local magazines and identifying and managing news tools to ensure that we are sharing our successes and informing our audiences of our services. Occasionally creating press releases for campaigns and building a network of people to help share our news as far and wide as possible.
• You will also be involved in the updating of our website, working with the Business Support Officer and volunteers to ensure our website remains the best tool to advertise what we do.
• Creating and nurturing a small group of fundraising support volunteers to help facilitate events and share our story in the community.

What you’ll bring:Experience

• Preferable, fundraising experience of 1 year, in a community engagement or fundraising role in the charity sector.
• Demonstrable experience in building relationships within the community and with fundraisers.
• Demonstrable experience in managing your own income budget and monitoring expenditure against agreed targets. Analysis of income data, identifying trends, evaluating activity and ROI, and ensuring key learnings and insight are fed into planning and budgeting of future activity as appropriate.
• Demonstrated success in coordinating events, campaigns and initiatives.
• Familiarity with donor databases, CRM systems, and fundraising software.
• Able to provide direction, energy and capability to lead fundraising volunteers at community events.
• Understanding of fundraising principles, best practices, and ethical standards.
• Knowledge of Community Engagement and different fundraising channels.
• Awareness of current trends and innovations in fundraising.

Skills

• A motivated, articulate and confident communicator.
• A passion for making a difference to families and young children.
• An ability to analyse data.
• Understanding of risk management.

• Experience of client relationship management databases.
• Understanding of content creation systems such as Mail Chimp and Canva.
• Strong organisational and administrative skills including excellent attention to detail and effective time management.
• Strong interpersonal skills and ability to work with a varied group of stakeholders.

Personal Attributes

• Passion for the vision of Home-Start Watford and Three Rivers and alignment with their values for supporting families.
• Proactive and self-motivated with a positive and can-do attitude.
• Creative approach to a limited marketing budget and working within a small team.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Willingness to work occasional evenings or weekends for events and campaigns.
• Ability to represent the organisation professionally and ethically.
• Strong client facing aptitude and communication skills both written and verbal.
• Calm and patient when dealing with a range of internal and external stakeholders at all levels
• Team Player: working collaboratively and flexibly to achieve outcomes and keen to add value to the organisation’s culture and ethos.

What you’ll get

• Working with a small, friendly, supportive team, who are supported by a proactive trustee board.
• Flexible working.
• Generous holiday allowance.
• Job satisfaction, changing families lives and enabling children to have the childhood they deserve.
• Working in the charity hub, based near Leavesden film studios, in a modern office space, sitting amongst other charities and the local CVS, W3RT, within a collaborative and supportive workspace.
• Café and dining facilities, including outside space.
• Free onsite parking.

Closing date is July 11th at 5pm 2024, interviews are likely to take place w.c. 22nd July, in person, at our offices in Leavesden, Watford, Hertfordshire.

Benefits:

• Semi-flexible hours
• Career progression
• Wellness allocation (for gym, spa, massage or private healthcare)
• Enhanced pension
• Mental health support
• Birthday off

Overview of FSUK

‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’

Sam, Fowler’s Fox, 2022

Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.

Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It  causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.

We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.

85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.

75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’

There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.

Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.

* Women and AFAB

The Role: Administrator

The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.

Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management

Resources: Supporting the CEO and working to deliver first class resources.  Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups,  dissemination of information on studies and surveys.

Comms:  Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website

Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.

Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.

Community led research: Assist the CEO in creating patient led community research.

Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.

There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Personal Qualities for the role:

- Preferred: Lived experience of bladder conditions

- Demonstrate commitment to the charity, its strategic objectives and cause

- Exhibit strong relationship building abilities

- Strong networking capabilities

- Good team player

- MS Office, Zoom, social media, Wordpress, Mailerlite proficient

- Good written and communication skills

- Enhanced DBS check

 To apply:

Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack) 

Could you be our new Brand & Marketing Manager?

We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.

From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.

Main Responsibilities

• Marketing outreach and project management
• Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
• Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
• End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
• Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
• Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
• Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
• Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
• Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation. 

Brand Management

• Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
• Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
• Grow and manage our database of brand and marketing assets and materials.
• Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector. 

Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
• Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
• Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
• Effective reporting as required in line with agreed objectives and KPIs.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR. 

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
• Excellent copywriting and editorial skills across multimedia channels.
• Experience of processing and turning complex information into compelling and relevant stories and content.
• Strong demonstrable experience of brand management and delivering strategic brand projects.
• A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
• A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
• Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
• Experience of managing and motivating a team.
• Ability to show empathy for the children, young people and families we support.
• Curious, creative and innovative, unafraid to challenge the status quo.
• Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things. 

Desirable

• Project management experience.
• Graphic design experience.
• Experience in a similar environment.
• Understanding of child bereavement.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: 12th July at 5pm 

Interview date: 26th July 

Interview location: Zoom

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

CW+ - Philanthropy Manager

Location: Hybrid working – 2/3 days a week in office in London, SW10 9HS.

Salary: £45,000-50,000 per annum

Contract: Permanent. Full-time hours

CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust, is seeking an experienced and ambitious individual to shape and develop a portfolio of circa 80 donors and prospects and seek new potential donors to support their work.

Chelsea and Westminster Hospital NHS Foundation Trust is one of the top ranked and top performing healthcare Trusts in the UK, providing care to a community of over one million people across two hospital sites and twelve community clinics. The Trust is the fourth largest A&E provider in the UK, treating over 300,000 patients each year.

Over the last six years CW+ has grown its fundraising programme extensively and is now seeking a Philanthropy Manager to join their team at a crucial stage in their Thirty at Thirty major appeal – its ambitious programme to raise £30m to celebrate the Trust’s 30th birthday. This will be the largest fundraising drive in the charity’s history and a successful, effective team will be central to its success.

The role will be responsible for cultivating and securing gifts from existing and new high-value donors, with a focus on securing five and six figure donations.  The post-holder will initiate, foster and develop rich, long-term relationships with donors capable of giving transformational support to CW+ and develop and grow the current major giving pipeline and portfolio of major gifts from high net worth individuals.

As the portfolio is mixed in its development, it is important that this post holder can work with tenacity and resilience in an ever evolving landscape of relationships and opportunities, in close collaboration with the Chief Executive and the Director of Fundraising. The successful candidate must have a positive, pro-active, donor-centric approach to relationship fundraising and demonstrate proven success at securing major gift support from individuals and family trusts/foundations. Alongside excellent relationship and communication skills, candidates must be confident, resourceful and proactive, with initiative and a problem-solving disposition.

Please note there is no closing date for this position – applications will be assessed as they come in and the role closed once the suitable candidate has been identified.

Prospectus are excited to be working with Save the Children to help them recruit for a Face to Face Agency Manager to join their team. Save the Children is an international, non-governmental organization. It was founded in the UK in 1919, with the goal of helping improve the lives of children worldwide. The organization helps to raise money to improve children's lives by creating better educational opportunities, better health care, and improved economic opportunities.

This role is offered on a permanent full-time contract basis with a salary of £35,100 to £39,000 per annum with flexible hybrid working arrangements at their London office.

Reporting to the Senior Manager Direct Engagement, this pivotal role is accountable for ensuring the successful day-to-day delivery of their face-to-face programme nationwide. The post holder will build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence. They will support delivery of their innovative fundraiser engagement program, optimizing performance and motivation. They will manage budget allocation and optimization across channels, ensuring resources are utilized efficiently. The post holder will collaborate with internal teams to improve processes and deliver exceptional results.

They are looking for someone with demonstrable experience of managing end-to-end face-to-face fundraising campaigns and teams. They are looking for a candidate with knowledge of the F2F fundraising landscape and agency models. The ideal candidate will be committed to the vision, mission, and values of Save the Children.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.