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466

Fundraising Team Manager Jobs in Central London, Greater London

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Top job
Your Place, Canning Town (Hybrid)
£28,080 - £32,240 per year
Posted 1 day ago Quick Apply
Top job
Rays of Sunshine Children's Charity, London (Hybrid)
£47,000 - £52,000 per year
Rays of Sunshine exists to brighten the lives of seriously ill children and we are looking for a fundraiser who can spread the sunshine!
Posted 5 days ago Quick Apply
Momentum Children's Charity, Hampton Court (Hybrid)
£20,000 - £21,600 per year
Do you make amazing long lasting corporate connections? If that's a "yes", we need you! Join the team and be our Corporate Fundraiser
Posted 1 day ago Quick Apply
Kingston Charitable Foundation, Kingston upon Thames (Hybrid)
£45,000 per year FTE / pro rata to 21 hours per week
Seeking an experienced Development Manager to join our energetic and ambitious charitable foundation team; role reports directly to our CEO.
Posted 6 days ago
Closing in 6 days
Parentkind, Remote
To £40,000 per year + WFH Allowance
Join an amazing team in a remote-first, thriving, and parent-friendly charity. 35 hours/week.
Posted 1 week ago Quick Apply
Citizens UK, Whitechapel (Hybrid)
£47,237 plus £3,276 London Weighting if applicable per annum (£18,894.80 plus £1,310.40 London Weighting if applicable per annum pro rata)
Posted 2 weeks ago
The Royal Marsden Cancer Charity, Chelsea (On-site)
£38,500 - £42,000 per year
Posted 2 days ago Quick Apply
Friends of Bereaved Families Forum, Remote
£40,000 FTE
Posted today Quick Apply
Platform London, London (Hybrid)
Baseline salary is £42,248 pro rata (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.
Seeking an experienced campaigner and organiser, committed to climate and social justice, to lead our Fossil Free programme.
Posted today
Safer London, London (Hybrid)
£46,940
You're an experienced Bid Manager to help us improve the lives of young Londoners by growing our grant and contract-funded service portfolio
Posted today
Closing in 5 days
Bank Workers Charity, London (Hybrid)
£45,000 per year
Seeking a creative and strategic thinker with a proven track record in developing successful marketing campaigns.
Posted 2 days ago
Closing in 3 days
Parentkind, Remote
£35,000 - £45,000 per year
Join an amazing team in a remote-first thriving and parent-friendly charity. 35 hours/week.
Posted 1 week ago Quick Apply
Page 8 of 32
Canning Town, Greater London (Hybrid) 6.13 miles
£28,080 - £32,240 per year
Full-time
Permanent

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Job description

We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.

This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.

Salary: £28,080 - £32,240 annual salary
Contract: Permanent 
Hours: 37.5, Monday to Friday 
Location: Canning Town/Hybrid 

Other responsibilities include

Supporter Experience

  • Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
  • Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
  • Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.

Fundraising Administration and Best Practice

  • Manage and update supporter records and report on fundraising activity and performance.
  • Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
  • Prepare supporter data analysis reports to support planned activity.
  • Assist with fundraising, marketing projects, and campaigns.
  • Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
  • Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
  • Keep up to date with fundraising best practice and legislation.
  • Maintain a comprehensive knowledge of the organisation’s service provision and impact.

Community Fundraising and Individual Giving

  • Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
  • Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
  • Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
  • Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.

Volunteering and Gifts in Kind

  • Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
  • Work collaboratively with the Facilities Team to maintain and develop our food donation programme.

General

  • To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
  • To undertake such other duties within the competence of the post holder which may be required from time to time.

About you
Experience and skills

  • Experience in an administrative role
  • Excellent IT skills, working with a variety of systems including Microsoft packages and databases
  • Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
  • Understanding of the principles of and being passionate about supporter care

Abilities

  • Communicate effectively, verbally and in writing, to internal and external stakeholders
  • Build strong working relationships with supporters of all levels
  • Work in a logical, organised manner with a high level of attention to detail
  • Able to multi-task and be comfortable working as part of a small team, as well as independently

Personal qualities

  • Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
  • Focused and results driven, with a readiness to seize new opportunities and source new ideas
  • Creative and lateral thinker with a flexible attitude to changing priorities and environment
  • Commitment to advancing mission and values of Your Place
  • Willingness to work outside of normal office hours if and when required

Desirable criteria

  • Experience working in fundraising environment
  • Experience using a supporter database
  • Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
  • Strong interest in working for a homelessness charity
  • Committed to continuing professional development

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Posted by
Your Place View profile Company size Size: 51 - 100
Posted on: 25 June 2024
Closing date: 25 July 2024 at 11:34
Tags: Fundraising