Fundraising Team Manager Jobs in Central London, Greater London

I’m looking to speak to a communications and PR/ media professional with experience working for an international development animal charity, looking to join an advocacy led charity as Head of Communications and Campaigns. In this remote based role (with ad-hoc travel to London), you will pro-actively develop and drive work to generate PR coverage and awareness for the charity, and ensure working animals are represented in the global news agenda.

You will also represent global influencing and advocacy agenda externally, and you will manage the development of the charity’s content and stakeholder communications, including publications, films and digital media.

The Head of Communications and Campaigns manages the Communications and Campaigns team, which is part of the Global Fundraising, Marketing and Communications department. Experience at an international development and/ or animal welfare charity is essential, as well as line management experience.

• Salary £50,000+. 26 days annual leave, increasing after 2 years of service.
• Full-time hours (34.5 hour week), Permanent.
• Location- Remote based, anywhere in the UK. Travel to the London office, monthly will be needed.

Do you want to play a critical role in the development and delivery of a strategy to transform working animal welfare? Please get in touch!

Closing date- ASAP. The charity is reviewing applications on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role:

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Marketing and communications officer

Location: Home-based with regular travel to the London office
Job Type: Full time, 37.5 hours
Contract Type: Permanent
Salary: £27,646.92 - £30,718.8

There’s never been a better time to join the team! Our client have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

Our client want everyone to enjoy the benefits cycling offers to people and the planet. They’ll be sharing more information on their strategy soon but, it will focus on encouraging more short journeys by bike; promoting cycling as a popular, enjoyable, and safe activity for everyone; and striving to make every cycling experience a great one. Go with them on their journey and help them have more impact than ever before!

This role will support their member communication including leading on planning and delivering CycleClips, their weekly member email, and their thematic newsletters. Working closely with commercial colleagues, you will support marketing campaigns for member acquisition, fundraising and promoting exciting products like their popular off-road routes. Using your digital marketing expertise, you will play a supporting role on their behaviour change programmes to help identify and sign-up people to relevant programmes.

Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.

Applications close at 9:00am on Friday, 07 August 2024. Interviews will be taking place 14 August 2024.

You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Public Relations manager, PR Manager, Marketing Management etc

REF-215 462

Full time (flexible working options available)

Closing Date: 28 July 2024

Ref 6765

Save the Children UK has an exciting opportunity for a dynamic, influential, and collaborative brand expert with solid experience in developing brand marketing communications; to join us as our Brand Marketing and Integration Lead. 

About Us 

We are Save the Children. Together we create lasting change with and for children.  In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.

About the role 

As Brand Marketing and Integration Lead, you will be at the forefront of our efforts to convey our brand positioning. In the run up to campaign periods, you will lead a multi-disciplinary pop-up squad of senior colleagues, ensuring that all communications provide an exceptional and coherent audience experience. Your leadership will be crucial in the long-term growth of our brand metrics, supporter base and income. 

In this role, you will: 

• Spearhead brand marketing activity across paid, owned and earned in order to prime audiences and drive delivery of the organisation's ambitious brand, fundraising and campaigning targets. 

• Develop Save the Children's approach to brand marketing and optimise integration with fundraising and campaigning to ensure we are greater than the sum of our parts. 

• Head up an internal multi-disciplinary pop-up squad to deliver sector-leading, multi-channel brand advertising with coherent onward journeys.   

• Drive relationships with external agencies in media, creative and measurement, guiding and shaping their output so it is as strong as it can be. 

• Manage the campaign budget, making recommendations for how to spend the budget wisely to maximise impact.

• Guide, inspire and equip colleagues to represent our brand through their everyday fundraising, media, campaigning and advocacy activities. 

• Optimise and develop strategies and frameworks which advance the impact of brand within Save the Children UK. 

 About you 

To be successful, it is important that you have: 

• Solid brand expertise with an innate understanding of the value of brand, including purpose, visual identity and personality traits; and a true believer in the power of the long and the short of it. 

• Proven track record in developing and delivering brand marketing across multiple channels, achieving effective integration which delivers to several objectives. 

• Brilliant relationship builder, able to identify and reconcile the needs of a wide range of stakeholders.

• Strategic mindset, with a laser focus on the vision and success criteria. 

• Experience of developing strategies and/ or communication frameworks. 

• Demonstrable experience of using insight and analysis to improve brand marketing performance. 

 What we offer you: 

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.   

• An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators. 

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work. 

• We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day. 

Closing date: July 28, 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Job summary including context 
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. 

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change. 

As Digital and Marketing Lead, you will lead our digital, marketing and brand strategies to raise the profile of Young Women’s Trust, support and mobilise more young women to raise their incomes and challenge injustice and engage all audiences in delivering our purpose. 

We’re looking for someone who is a great communicator, project and people manager, with excellent digital marketing skills. You will be happy playing a hands-on role in a small team, whilst also able to see the bigger picture and make sure all our communications and digital activities are joined up, audience-centric, and have a clear impact. 

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from communities under-represented in our organisation, including ethnically minoritized and disabled individuals. We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian and ethnically diverse candidate in order to diversify our staff team. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

 We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days

• Enhanced parental leave irrespective of length of service 

  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks Statutory Maternity Pay, 13 weeks unpaid 

  • Up to 26 weeks new parents leave at your normal rate of pay 

• 2 annual wellbeing days

• Employee Assistance Programme 

• Learning and development budget 

• Flexible working which is fully embedded in our working culture 

Deadline to apply Monday 22 July 9am 

You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants. 

As our Design & Youth Insight Lead, you will lead a small Research & Design team, making sure our services that support Young People have maximum positive impact for every pound spent. You will bring Design expertise to the wider Programme Development team, ensure all design work is informed by Youth Insight and take a lead on designing services that impact the end to end journey for Young People. 

Are you an enthusiastic people-person with a warm and friendly disposition?  We are looking for a collaborative, self-starter to join our hard-working support and outreach team.  Based in Scotland you will be responsible for maintaining our relationships with the main aplastic anaemia specialist treatment centres in Scotland as well as supporting our Scottish community.

This is a fantastic opportunity to join a high performing team within The Aplastic Anaemia Trust (AAT). Our team is small, but mighty. Our current Support & Outreach (S&O) team is managed by our S&O Programme Manager and comprises two part-time S&O coordinators who have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

THE OPPORTUNITY

This opportunity is for a permanent contract, starting immediately, with a six-month probation period. You will work 14 hours a week during core working hours, your working hours can be arranged flexibly to suit you although we will require you to attend staff meetings which take place on Thursday mornings. 

THE SUCCESSFUL CANDIDATE

The successful candidate will be warm and engaging, with experience of supporting people with rare disease and adept at developing and managing relationships, with a passion for ensuring that our community receive the support they need, when they need it most.

We know the skills we need for this role, and we are open minded about where you might have acquired or demonstrated these. Let us know in your supporting statement why you believe you would excel. For example, you may be someone already experienced in outreach provision and looking for a flexible, part-time role, or you may be someone who is working in healthcare services but who is looking for a different way to have a tangible positive impact.

THE APLASTIC ANAEMIA TRUST

The Aplastic Anaemia Trust is the only UK charity providing information, advice and support to people affected by rare disease Aplastic Anaemia. Our vision is that everyone affected by Aplastic Anaemia in the UK should feel empowered and have access to the best possible treatment, care and support so they can lead full and healthy lives. We support our community through one of life’s toughest challenges – diagnosis with a rare bone marrow failure. We currently support around 2,400 people and have around 30 volunteers.

HOW TO APPLY:

To apply for this role please submit your CV and a cover letter of no more than 750 words explaining, with clear examples, how your skills and experience match the job description and person specification. 

Applicants who do not submit a relevant supporting statement or do not live in Scotland will not be shortlisted. 

We will be conducting interviews on a rolling basis and an appointment will be made when the right candidate is found so don't delay. 

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking a Chief Executive who can run an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 40 volunteers.

To be considered for this post you must have proven management experience, professionalism, the ability to implement projects and plans to achieve targets and results, excellent communication skills, and the energy and commitment necessary to lead a busy charity at a key time in its development.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

We are looking for the right person/s to take on this role and therefore would consider part-time and job share.

This post is subject to an Enhanced DBS (Disclosure & Barring Service) Check.

Closing date 18th August 2024

Are you a climate-conscious speechwriter skilled in impactful storytelling? Join us to craft compelling narratives in a dynamic, high profile environment for our CEO & Leadership!

Location: London, United Kingdom

Job Purpose and Background in summary

As CEO Speechwriter and Profile Lead, you will be our CEO’s trusted speechwriter, media advisor and social media manager. You will help shape CEO commentary on critical topics,prepare briefings, presentations and speeches for events and media appearances, and engage CDP’s social media network with sharp and strategic commentary as we engage the world’s largest businesses, financial institutions and cities to disclose environmental data and take climate positive decisions.

As CDP grows its brand visibility and rolls out key developments to our disclosure platform,you will develop and implement successful CEO profiling strategies to ensure that our CEO is a consistent and compelling voice in the world’s most widely read publications, at key industry and public sector events, and to CDP’s stakeholder audience of corporates, financial institutions, local governments, market partners and policymakers.

Reporting directly to CDP’s CEO, you will work in tandem with CDP’s Marketing &
Communications team, particularly with our Storytelling & Data Insights and Media Relations & Spokesperson Engagement leads. As a member of the CEO Office, you will liaise daily with our CEO and Chief of Staff.

The successful candidate will have a clear track record working directly with Executive teams and preparing presentation materials for high-profile events and media appearances. You are confident in preparing flawless public facing presentations and briefing topics on a range of topics, and will thrive working under tight timelines in a fast-paced environment. You will be a natural wordsmith, comfortable turning complex topics into compelling storylines and soundbites, iterating as you liaise with our CEO to develop an established point of view in collaboration with our Marketing & Communications team. Keen knowledge of sustainability, finance & policy topics, an ability to learn fast, and a meticulous approach are essential for success in this role, as will strategic organizational awareness and a confidence in working independently.

This is a unique opportunity to make your mark in a rapidly developing organization during a critical period for global climate and nature efforts. Your success will have a direct impact on motivating more businesses, cities, and financial institutions across the globe to disclose their environmental impacts and take credible actions.

The role includes:

• Responsibility for drafting CEO speeches, presentations, comments and media briefings, in close collaboration with CDP’s Marketing & Communications team.
• Collaborating with CDP’s CEO, CEO Office and Marketing & Communications team to build CEO media and executive profiling.
• Working with CDP’s CEO and Chief of Staff to engage strategically with key media and events, and ensuring flawless preparation.
• Drafting thought leadership content and social media posts.
• Liaising with CDP’s Storytelling & Data Insights within Marketing & Communications to rapidly respond to trending issues and prepare our CEO with talking points.
• Ensuring CDP’s positioning, key messaging, and CDP strategic objectives are flawlessly represented in all CEO media and event activity.
• Helping shaping the news agenda in top-tier global media to align with CDP’s strategy.
• Advancing and sharpening CDP’s point of view on critical topics.

The successful candidate will have the following capabilities:

• Leading knowledge of, and ability to apply, CDP’s strategic priorities and value proposition.
• Confidence and experience drafting persuasive speeches, commentary, presentations and positioning on a variety of issues, both thematic and organizational, including on complex and sensitive issues
• Confidence in coordinating and briefing Executive level stakeholders
• Demonstrable success in advancing executive impact in key market forums
• Knowledge of the global media and event landscape
• Confidence in building an engaged social media profile
• Demonstrable experience in the corporate, financial, governmental or sustainability sector working with corporates, local or national government, public institutions or financial organizations.
• Knowledge and passion for corporate environmental topics, relevant regulation and or sustainable finance.
• Flawless (C2 or native level) written English.
• Strong business communications experience and a very capable command of business language, with ability to interact convincingly with people at different levels of seniority and different cultural backgrounds, and ability to represent a topic or program in- and externally.
• Experience working in fast-paced (ideally global) teams with multiple senior internal and external stakeholders and ability to manage relationships well.
• A positive and collaborative approach that prioritizes impact with the organization’s mission and strategy in mind.
• Ability to build and optimize relationships with key external partners
• A meticulous and critical eye for detail and accuracy.
• Strong analytical and technical skills for tracking set-up, evaluating, reporting and actioning insights.
• Highly organized way of working to set and meet deliverables according to deadlines and high-quality standards.
• Ability to coordinate and manage internal relationships well
• Willingness to travel occasionally.
• Excellent knowledge of various software including but not limited to Microsoft Office– particularly Excel -, CMS/CRM systems, media tools - and a clear ability to learn new tools quickly.

Salary & Benefits:  £45,538 - £ 68,307 per annum. 30 days’ holiday plus bank holidays, generous non-contributory pension provision, Employee Assistance Programme, Life assurance, training and development, flexible working opportunities and other benefits.

Final offer amount depends on multiple factors such as candidates experience and expertise, geographic location, total compensation, and market data. Interested applicants must be eligible to work legally in the UK. We cannot sponsor for this role.

Before you apply
We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for
recruitment purposes.

How to apply
Please upload your CV in the application form along with a covering letter as an additional document setting out how you meet the required skills and experience, which should be no more than two pages. Applications will be considered on a rolling basis so early applications are encouraged. We are seeking a successful candidate to start as soon as possible.

We are delighted to be recruiting for a part time Volunteer & Work Experience Co-ordinator to work at the Royal Hospital Chelsea. This is a fixed term contract until 31st December 2025, working 25 hours per week, or approximately 3 days. 

The role

The purpose of the Volunteer & Work Experience Co-ordinator role is to build a team of volunteers from the Royal Hospital Chelsea community, veteran community (including spouses of Service personnel) and wider area to support the activities in our new Visitor, Outreach and Heritage Centre. Working closely with our Volunteer Manager, the Co-ordinator will organise volunteer recruitment days and events to acknowledge and thank volunteers for their invaluable contribution.

The successful candidate will also develop a work experience programme for young people. This includes internships, opportunities for Master’s students to undertake project based work, rolling work experience opportunities and events for local people to engage with the Royal Hospital’s heritage.

The post-holder will sit within the new Audience Engagement team, working closely with volunteers and partners, such as Chelsea Pensioner tour and museum guides, other universities offering heritage programmes, local secondary schools and academies, and the project’s design team.

Who we are looking for:

You will have experience of supporting a volunteer programme and work experience opportunities, coordinating training for volunteers, volunteer reward schemes and managing rotas. You will love working with teams, meeting people, and forming partnerships. You gain satisfaction from enabling others to achieve their potential and you motivate those around you.  No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who can understand and show empathy with our mission and purpose.

About us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

At Ambitious about Autism, we're currently looking for a Graphic Designer to join our External Affairs team.

You'll lead and manage the development of Ambitious about Autism's brand look and feel, maintaining a clear set of brand guidelines and acting as brand guardian. You'll lead on producing designed collateral as required, responding to artwork requests and managing the visual look and feel of any designed resources.

You'll manage the production process of design briefs, ensuring that projects are delivered on-time and to a high quality. You'll contribute to the development and production of animated and video content, as well as providing support for colleagues producing their own materials, checking artwork for accuracy, quality and consistency with our brand.

We are looking for someone who has:

• Extensive experience of working in an artwork or design role.
• Comprehensive knowledge and experience of working with Adobe Creative Suite.
• Experience in developing a range of digital and print assets, as well as web design best practices.
• Experience in producing materials in a range of accessible formats.

When applying, please include a link to your portfolio at the top of your cover letter. Alternatively, please upload your portfolio as an attachment.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Head of Support Services will work with the Director of Support Services to create a positive, supportive culture of personal growth, underpinned by a holistic and empowering health and wellbeing approach.​​

Supported by the trustees, the CEO, staff and service users, the postholder will be a leader and will provide a constant stimulus for self-improvement in a learning, supportive and diverse environment. A candidate with a proven track record of delivery, they will provide high level and efficient management of Betknowmore UK support and community programmes, including all three primary services, GOALS, New Beginnings and Peer Aid, as well as bespoke projects which include the development of Hubs within key London Boroughs and creating digital activities.​

The postholder will work to ensure impactful service provision and outcomes; recruit, train and supervise a team of staff/mentors/volunteers to deliver support and community activities; and oversee service integration and collaboration with the National Gambling Support Network (NGSN) partners and other key stakeholders.​

A key aspect of the role will be to work closely with people presenting with gambling-harm issues and/or people impacted by someone else's gambling. The Head of Support Services will oversee sustainable recovery interventions which may include structured psycho-social 1:1 ​and group activities, counselling and therapy, peer and mentoring support, with services ​co-produced by clinicians and health professionals, and insight and knowledge from experts ​by experience. ​

The candidate should demonstrate previous experience of management and oversight of similar programmes of work, within mental health, addiction or community NHS or voluntary sectors. ​

Experience of gambling support and treatment and/or harm minimisation programmes is desirable, but not essential.​

Working with other members of the Senior Management Team, they will input into the management of the charity, as well as supporting grant, contract and tender submissions, operational management, governance, performance and contract monitoring and outcome reporting. This will include financial planning and budgeting.​

Adherence to health and safety, and equal opportunities and diversity policies is expected at ​all times.​

Key responsibilities and accountabilities​

Development and Delivery ​

• Manage the strategic and operational performance of services to agreed standards and targets with the Director of Support Services and CEO.​
• Provide management oversight to service teams and ensure the activities they are leading on are delivered to set quality and outcomes, that they are safe and operate in positive environments, and adequately supervised, monitored, audited and reviewed.​
• Provide management oversight to the charity’s portfolio of programmes and projects, including those within the National Gambling Support Network (NGSN)​
• Ensure strategic & performance coverage of all areas of service delivery outlined in the services’ SLAs.​
• Review service delivery and implement necessary changes, to ensure high quality service, reflecting best practice and clear impact for all service users.​
• Conduct regular supervision with staff and service users about service effectiveness and maximise client involvement in service design and development.​

Monitoring and Evaluation​

• Produce a monthly service review, linked to the charity’s strategy and business plan.​
• Manage monitoring and evaluation framework and oversee CMS/CRM systems.​
• Liaise with external support networks, such as universities and research organisations, to aid data management requirements.​

Line Management​

• Ensure staff are recruited, supervised and developed in accordance with Betknowmore UK systems and processes, in particular annual planning and review and objective setting.​
• Support the provision of staff training to the highest standard and in accordance with Betknowmore quality assurance standards ​
• Provide HR support and on-going staff line management.​
• Liaise with Clinical Supervisor to ensure staff have adequate support and resources.​
• Contribute to the development of services knowledge and practice, by keeping up to date with current research and practice and ensuring that the clinical and support approach of the teams reflects such current information as appropriate.​

Partnerships Building and Collaboration​

• Develop our operational and strategic relationship with external partners and stakeholders to maximise the success and impact of Betknowmore UK services.​
• Co-ordinate Betknowmore UK contribution to service-related networks ensuring attendance at relevant operational and strategic meetings and provide feedback and sharing of information.​
• Represent the organisation at events, webinars and other meetings to inform service development and promote best practice in service delivery.​

Financial Management​

• Oversee budgets and expenditure related to the services and help meet targets.​
• Provide oversight to petty cash and day to day expenses.​
• Assist with other fundraising associated with service development as agreed with Senior Management Team.​

Health and Safety Responsibilities​

• Ensure the safety and wellbeing of staff, clients and other beneficiaries is intact.​
• Oversee Betknowmore UK premises and risk assess external sites, ensuring all working environments work correctly to policies and procedures. ​
• Ensure that Betknowmore UK Diversity and Equality policies are upheld.​

General​

• Attend regular supervision sessions with the Director of Support Services.​
• To operate with clear professional & confidentiality boundaries to work within the organisations code of conduct.​
• To carry out other duties commensurate with the post.​

The Disclosure & Barring Service (DBS) - Disclosure ​

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent,​ skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal​ records will be taken into account for requirement purposes only when the conviction is​ relevant. As Betknowmore UK meets the requirements in respect of exempted questions under​ the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2013​ 1198. All applicants who are offered employment will be subject to a criminal record check from​ the Disclosure & Barring Service before the appointment is confirmed. This will include details of​ cautions, reprimands or final warnings, as well as convictions.​

Qualifications or Relevant Experience​

• Educated to degree level or equivalent​
• Evidence of Continued Professional Development relevant to the role purpose and level​
• Two years minimum experience in a similar role​

Essential Knowledge & Skills​

• Knowledge of mental health or drug, alcohol or gambling support and recovery services​
• Ability to manage complex support and training services​
• Experience of establishing a positive recovery culture, aiding sustainable behavioural change​
• Experience of working with complex addiction and/or high support needs service users (group and 1:1 work)​
• Experience of safeguarding lead and procedures​
• Demonstrable track record of achieving successful outcomes and performance indicators at management level in a comparable national/ international organisation​
• Good understanding of IT applications and database​
• Commitment to continuous learning and development​
• Experience of multi-agency working and maintaining positive relationships​
• Ability to work with service users with multiple needs across diverse/emerging communities.​
• Experience in helping people to acquire life-skills including budgeting, healthy life choices, employment/education advice​
• Commitment to the charity’s principles and willingness to work within policies and guidelines​
• Be able to organise and prioritise your work working as part of a team or by yourself​
• An understanding of the principles of user involvement​
• Good verbal and written communication skills​
• Ability to keep accurate records​

Desirable Skills​

• Experience of working within NHS settings​

To find out more about this role, a Q&A webinar will be held on Wednesday 31st July at 7pm. Please register your interest here

Look Good Feel Better is a national cancer charity devoted to delivering workshops that help people living with a cancer diagnosis to cope with the physical and emotional side effects of their treatment. Delivered by trained volunteers from the beauty industry, the free workshops offer practical advice about changes to skin and hair as well as supporting body confidence and well-being. Delivered in person at Cancer Care Centres and Hospitals across the UK as well as online, the workshops offer an invaluable opportunity to meet people in similar situations in a safe and inclusive space.

Charity People is delighted to be supporting Look Good Feel Better to recruit for a Communications and Marketing Officer. This position is a new role as part of investment in the team to ensure the organisation meets their expansion goals and delivers their services to many more people each year, scaling up the number of beneficiaries supported annually from 10,000 to 30,000 within four years.

Communications and Marketing Officer

Contract: Permanent role

Location: Hybrid - a mix of work from home and Epsom (Surrey) office; ideally you will be in the office a minimum of two or three days per week, and the charity is very happy to offer more days on site if office working suits you

Starting salary: £35,000

Closing date for applications: Midnight on Sunday 21st July

Interviews: in person in Epson week commencing 29th July with second stage week commencing 5th August

About the role

Working closely with the Director of Fundraising and Communications, Head of Fundraising, and Head of Programme Services, as well as external digital marketing agencies and outsourced communications partners, this is an exciting and rewarding role for someone who is looking to work strategically across multiple communications as part of a growing organisation.

Key responsibilities within the role will include:

• Create and deliver communications plans and campaign briefs.
• Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the organisation's cause and services
• Management of data within Salesforce database, ensuring data collection via the website and other platforms is compliant with GDPR and any related or superseding legislation
• Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement
• Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making
• Oversee content creation for social media and online platforms, marketing materials, ensuring brand consistency and appropriate audience targeting
• Collaborate with both fundraising and service delivery partners to identify and coordinate co-campaigning opportunities
• Creation of regular e-communications to targeted audiences assisting in the increase in supporter and beneficiary reach
• Management of twice-yearly videography and photography shoots, ensuring compliance and management of image library
• Work closely with service delivery colleagues, PR Executive and Lead Volunteers to unearth compelling content that will connect with key audiences
• To support the PR Executive in the identification and creation of opportunities for coverage of our charity's mission and with reactive media queries
• Develop and deliver a patron and ambassador strategy
• Monitor and control spending against delegated budget

Working within a truly passionate and dedicated team, as well as some hugely talented external marketing and communication partners, this is a wonderful opportunity for an experienced communications professional to join an organisation that makes a real and tangible difference to beneficiaries lives at a very challenging time. We'd love to see applications from individuals with the following skills and experience:

• Previous experience in a communications role, ideally working within the charity sector
• Experience in relationship management with third party agencies.
• Organised, methodical, strong on detail, and able to map out and meet deadlines across multiple projects
• Proven success designing and delivering communications plans and campaigns
• Experience of successfully pitching stories or collaborations to media, journalists and influencers
• Understanding of how to create engaging content - both written and visual
• Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve
• Highly self-motivated and able to work autonomously and take initiative.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.