Fundraising Team Manager Jobs in Central London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are looking for an Arts Sector Employment Coach will support young adults (18-30) with additional needs to apply for jobs within the Arts sector and coach them through the recruitment and induction process.
The role incorporates:
· Working with Arts organisations in making their hiring and process more inclusive
· Providing job coaching and induction support for 6 young people p.a. in arts sector internships
· Spreading awareness of the scheme and its impact within the wider arts and charity sector
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.
What You’ll Need:
· Experience of working with people with learning disabilities, or a similar client group
· Experience of employment support delivery
· Experience of job coaching or supporting work placements
· Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses.
· An understanding of and commitment to a person-centred approach
· Energy, initiative and a proactive attitude
· A calm and creative approach to challenges and problem solving.
What We Offer:·
· You'll get 25 days holiday + bank holidays every year.
· An extra day of annual leave for each year you've worked with us up to 30 in total
· We offer a travel allowance to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and socials
· We offer a cycle-to-work scheme and other staff discounts.
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday 9th August 2024.
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
The client requests no contact from agencies or media sales.
Purposeful vision. Agile planning. Steadfast persistence.
SENIOR MARKETING PLANNING MANAGER (PAID MEDIA)
Salary: £55,000 - £58,000 plus
Reports to: Head of Strategic Brand and Marketing
Directorate: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London with highflexibility (1-2 days per week in the office)
Closing date: Sunday 28 July 2024, 23:55 *
* This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment.
At Cancer Research UK, we exist to beat cancer.
We have an opportunity for a Senior Marketing Planning Manager to join our marketing planning team, which take a centralised view across all our marketing activity, audiences and agencies. You will come with strong experience of working with paid media and liaising with media agencies to ensure we have optimal balance of spend, channel and audience across everything we deliver to drive media efficiency.
You'll develop a strong understanding of both department and organisational goals and define processes and ways of working to ensure we are allocating our media budgets in the most cost effective and impactful way.
What will I be doing?
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Lead the application of the Marketing strategy across channels, audiences and workstreams, ensuring close alignment with Engage Transformation Program, Growth strategy and Brand strategy
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Working closely with the Senior Planning manager (DM), Senior Commercial and Operations manager, the Marketing performance team and marketing teams to manage the development of the annual Marketing plan, contributing to MSE budget and target setting for all marketing campaigns, channels and activities
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Line manage and mentor a team of 3 Marketing Planning Managers
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Ensure visibility and oversight across paid marketing activity, working closely with relevant stakeholders across marketing, MFE and the wider organisation to minimise campaign, audience or channel saturation
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Lead the overall strategy and plans for above the line paid media campaigns and channel strategies including but not exclusive to; AV, OOH, Digital, social and press
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Work with Marketing Performance Managers to take an insight and data-led approach to marketing planning across our CRUK audiences, channels and campaigns. Use insight to develop campaign and channel benchmarks and targets which are shared across the marketing department and reported up as required.
What are you looking for?
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Significant marketing leadership experience, with proven track record of delivering results through effective team leadership
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Strategic thinker with significant experience planning and delivering complex, multi-channel campaigns
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Significant understanding of full funnel end-to-end supporter journeys and the role of different marketing channels in fully integrated campaigns
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Ability to build collaborative relationships and influence stakeholders at all levels
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Commercially aware with budget and project management experience
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A flexible approach to adapt to changing priorities
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A confident and effective communicator, including difficult situations.
Our organisation values are designed to guide all that we do:
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Role: Debt Advisor
Duration: 6 months fixed term contract
Salary: £30,000 – 33,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Debt Advisor.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
Key Responsibilities:
• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
• Support Senior Advisor/Supervisor with duties and act as a deputy in AM absence
About you:
To be considered for this role you’ll need an Accredited Debt Advice Qualification to Caseworker Level (Institute of Money Advisers Certificate of Money Advice or Community Money Advice Level 3 Award in Debt Advice or similar) with a minimum one-year experience of providing comprehensive Debt Advice in line with Financial Conduct Authority and Debt Advice Quality Framework. Or alternatively an accredited Generalist Adviser with at least one year’s experience and are willing to complete the relevant Debt Adviser training qualification.
You will have:
• A proactive approach, with the ability to manage multiple cases on an ongoing basis,
• Ability to independently manage own workload and delivering on project KPIs
• Support junior and trainee members of the team through coaching and mentorship
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• Consistent attention to detail and ability to adhere to necessary guidance and rules such as FCA, GDPR and all other organisational policies and legal obligation to ensure strict compliance
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Propositions & Copy Manager
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale.
Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
We are looking for someone to join us as a Propositions & Copy Manager to bring the Battersea brand to life by creating, developing and implementing the use of compelling propositions, succinct key messages and engaging copy to achieve organisation-wide objectives.
The ideal candidate will have fresh creative ideas and an ability to write compelling copy to implement the brand marketing strategy for Battersea, increase brand awareness and achieve objectives. They will have the ability to drive brand affinity through the development of high-quality, insight-led copy including clear propositions, key messages and call to action for different audiences.
Please note that this vacancy is a 12-month fixed term contract, with an anticipated start date of October 2024.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd July 2024
Interview date(s): first round: 1st - 2nd August 2024; second round TBC
Start date: 1st October 2024 (flexible)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
Role: Trainee Debt Advisor
Duration: 6 months fixed term contract
Salary: £27,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit a Trainee Debt Advisor.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
Key Responsibilities:
• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
You will be provided with training, which will enable you to meet the needs of the role and progress to accredited advisor standard, Training will be ongoing and by a variety of methods including in-house, courses, webinars and e-learning.
You will have:
• Strong, proven customer service skills
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• A positive, resilient and pragmatic attitude
• Consistent attention to detail and ability to adhere to necessary guidance and rules
The above do not need to be gained in a financial advice role, we welcome applications from candidates who have been in client facing roles and have a genuine desire to assist others.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In2careers Officer
Salary: £25,000 - £30,000 per annum
Length of Contract: Permanent, Full Time
Start date: ASAP
Location: Remote with occasional face-to-face meetings in the UK
Reporting to: Danielle Knight, In2careers Manager
Direct reports: None
About us:
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress careers in STEM.
We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launched in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people.
What we are looking for:
As the In2scienceUK In2careers Officer, you will be someone who enjoys working with young people and has an understanding of the barriers facing young people from low socio- economic backgrounds to access higher education and STEM careers.
We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We don’t care what school you went to or what your parents do for work. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be.
Duties and responsibilities:
This role sits within the development team but has strong links across the organisation and especially with the Programmes Team. This role has elements of fundraising mixed with programme delivery and will suit someone who can get excited about programme development and delivery as well as building lasting partnerships with key funders.
Your specific duties will include:
Programme Development and Delivery
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Evaluating current activities and developing new ideas and initiatives for the Programme including developing new partner relationships.
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Developing and delivering the ongoing peer to peer mentoring programme
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Online and in person event development, management and delivery, including careers fair and networking events
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Creating monthly newsletters, blog articles and other communications to young people
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Managing and moderating the In2careers platform and LinkedIn account
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Maintaining up to date records through the programme’s database
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Working closely with the In2scienceUK data team for evaluation purposes
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Managing the evaluation of the programmes in collaboration with the operations team
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Communicating In2careers activities to the wider team
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Supporting team members to create reports and other In2careers data related activities.
Alumni Committee Management
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Initiating and organising regular committee meetings and supporting the committee chair
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Managing the process of electing new committee members
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Engaging committee members in new project development Partner Relationship Management
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Maintain relationships with partners to deliver against agreed activities
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Develop new relationships with relevant partners to provide support or resource for In2careers participants.
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Administrative activities with focus on evaluation
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.
Person specification:
Essential:
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IT skills: competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, newsletter and software and databases, Alumni online platform.
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Ability to write clear, accurate and appealing text for different audiences
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Project management
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Excellent verbal presentation skills.
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Experience of developing or delivering alumni programmes or career development programmes
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Experience of developing and delivering events and workshops, particularly online
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Experience of developing and maintaining strong working relationships with internal and external partners
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Excellent communication and interpersonal skills that adapt to a range of audiences.
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Highly organised and efficient, able to prioritise tasks and be persistent
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Show respect, humility and discretion in working with others
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Responds to situations calmly, flexibly and appropriately, displaying resilience particularly when faced with challenges
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Can work to a deadline
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Can work independently and collaboratively
Desirable:
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Experience of working with a committee
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Experience of working with young people, universities and/or STEM employers
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An understanding of social and economic barriers that prevent some young people from progressing to higher education and STEM careers.
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Knowledge and understanding of the STEM sector, including higher education and industry.
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Knowledge of career development, advice and support
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Knowledge of administering an online alumni platform
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your own bespoke training and career development plan with guidance from your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
• References
• DBS check and/or Overseas criminal records check where applicable
• Self-Disclosure
• Identity check
• Right to work in the UK
• Evidence of qualifications applicable to the role
• Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply to the role via Charity Jobs by uploading your CV (2 pages maximum) and a cover letter (2 pages maximum). Please use your cover letter to demonstrate how you meet the competencies outlined above. We will be reviewing applications on a regular basis and may close this job advert early if a suitable candidate is found, so we encourage you to apply early.
For more information about the role please contact Danielle Knight, our In2careers Manager via email (you can find her email address in the Job Description attached)
Applications close on Sunday 4th August 2024 at 10:00 PM. Interviews will be held online week commencing 12th August 2024.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of Role
The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.
The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.
You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.
Responsibilities
Grant Management
● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East
● This includes leading on, and managing a small team, to:
▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.
▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.
▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information
▪ Review reports from partner organisations to ensure effective use of Choose Love funds
▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.
▪ Working with the Director of Programmes / Head of Programmes to attend monitoring trips to the region
▪ Support the Safeguarding Lead on Safeguarding organisational development for the region as needed
▪ Problem-solving with partners on how to get funding into challenging contexts
Partner Relationship Management
● Build meaningful, effective ongoing relationships with new and existing partners.
● Lead partner calls and track key takeaways and actions to share internally.
● Lead on regular check-ins with existing, long-term partners.
● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.
● Maintain up-to-date understanding of the needs of partners.
● Supporting Choose Love Fundraising
● Support with narrative reporting to donors - capturing the work of our implementing partners in the region
● Support with developing proposals for donors to Choose Love
● Respond to ad-hoc requests for information from prospective and existing donors
● Support with organising and hosting donor trips to the region
● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate
● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts
Regional Strategy
● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT, to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.
● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy
● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations
● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies
● Maintain an up-to-date expert understanding of the changing context and needs in the region
● Lead on Choose Love’s involvement in CRLM, including inputting and implementing the new strategy, processes, and systems
● Participate in relevant sector / regional meetings
● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region
People Management
● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs
● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave
● Support CRLM in recruiting and utilising advisors and consultants
Internal Communications
● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts
● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team
● Support the ELT with information to feed back to the board about Programmes work.
● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.
Essential Criteria
● Fluency in Arabic and English (both in written and speaking)
● Experience working in a programmes or grants-focused role related to the Middle East region
● Experience in the humanitarian sector, ideally with people who have been displaced
● Have permission to work in their country of residence
● Ability to travel within the Middle East region
● Line management experience, with remote line management experience highly desirable
● Experience liaising with donors and external stakeholders
● Report-writing skills
Salary & Benefits
Salary - £40,000 - £47,000
The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.
Recruitment Information:
Interviews will take place on the week commencing 22nd July 2024.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 26th July 2024
Pre-employment Checks:
Employment with Choose Love will be subject to the following checks before your start date:
● A satisfactory Disclosure and Barring Service (DBS) check
● Receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.
Contact Information:
To explore the opportunity further or for any queries you may have, please get in touch with the Choose Love people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 26th July 2024
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.
The client requests no contact from agencies or media sales.
Role: Casework Assistant
Duration: 6 months fixed term contract
Salary: £25,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Casework Assistant.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
The Casework Assistant is an instrumental role in the delivery of a quality money advice service. You will engage directly with service users and provide essential and vital support to the team of money advisors to progress client casework.
Key Responsibilities:
• Perform casework administrative and clerical duties.
• Manage day-to-day client interactions, such as incoming enquiries and referrals, respond to client calls/emails
• Undertake all client assessments and maintain advisers’ diaries and outreach bookings.
• Maintain punctual, accurate and compliant records on our case management system
• Provide support to advisers on a regular basis with administrative and casework support.
• Support projects with events/external activities.
• Work closely with supervisors and advisers to ensure smooth and professional service delivery
• Ensure your work meets all regulatory and compliance procedures
About you:
You will need strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
You will have:
• Proven experience working in a role supporting a busy team in an administrative or triage capacity
• Proven attention to detail and proficiency in first-time accuracy
• A demonstrable proactive approach and unprompted problem-solving skills
• Excellent communication and the ability to manage various stakeholders
• A confident and assertive personality, combined with the ability to carry out duties calmly and professionally
• Understanding of the reasons and need to maintain confidentiality at all time
• Excellent IT skills, including experience of using Microsoft Office; in particular Outlook, Word, Excel and of using systems to monitor and maintain records
• A commitment to the Charity’s work and its values
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Role Title: Senior Strategic Funding Specialist
Salary: £46,537-£47,822 Band D
Location: London
Tenure: Fixed Term (1 year contract)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have experience in producing high quality, compelling written materials for an external audience?
Then we'd love to hear from you!
We are seeking a Senior Strategic Funding Specialist working across all income streams within our Philanthropy and Partnerships team. The role holder will develop and have oversight of donor communications and strategies that support the generation of unrestricted, co-financing and emergency funding. This role manages two team members.
This role will provide the opportunity to lead a small team to produce inspiring communications to secure the most strategic income for the ActionAid Federation: unrestricted, humanitarian and co-financing funding. - Produce compelling communications for a range of high-level supporters, including Trusts and Foundations, Individuals and Private Sector donors and prospects. - Coordination of emergency appeals, oversight of all co-financing and development of strategic proposals and reports. - Work with colleagues across the ActionAid Federation to understand and communicate funding needs to potential supporters.
To be successful in this role you will have
- Significant experience in producing high quality, compelling written materials for an external audience displaying a high level of copy writing skills and attention to detail
- A proven track record in writing successful high value fundraising proposals and securing significant donations from major donors, charitable trusts and foundations and/or corporate donors
- Proven experience of developing appropriate strategies in line with organisational and departmental objectives
- Experience in leading a cross team project or strategy which involves multiple stakeholders
- Proven experience in managing a varied workload, delegating work effectively, taking initiative and meeting deadlines
- Strong interpersonal and relationship building skills – able to communicate well across a range of people both in the UK and internationally
- Exceptional written communication skills – ability to produce compelling written communications for a varied audience
- The ability to translate technical programme information into compelling donor communications
- Experience of working within an international development and/or humanitarian relief organisation, using an anti-racist, feminist and decolonisation lense
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Role Purpose
Provide strategic leadership for KLS’ Refugee Family Programme, ensuring that programme direction and delivery is strategically aligned, responds to learning and changes in context, and maximises our impact in the community.
Key Responsibilities
- Providing clear and steady leadership and management to all aspects of our newly formed Refugee Family programme, which has grown out of previous separate projects to better meet the holistic needs of people we support.
- Managing and developing the budget and finances; whilst supporting the fundraising lead to secure its financial viability.
- Directly lead the scoping and planning of the Refugee Family Programme Strategy to:
- Develop and expand existing programmes.
- Identify opportunities to create, innovate and improve projects within the Refugee Family Programme - such as community outreach workshops, advocacy support, Educational Classes, and Groups, Mentoring and Clubs - to meet the needs of the people we support and those who may need our support in the future.
- Undertake regular horizon scanning and environmental analysis to ensure KLS has a full understanding of the potential for growth and programme development associated with the current, future and changing demand and need.
- Build and maintain effective networks and partnerships that will ultimately support people to realise their potential.
- Work with the Chief Operating Officer to develop appropriate processes, systems and working practices that create a continuous improvement approach and ensure insights-based impact reporting, evaluation and decision making.
- Through effective networking and building of positive relationships, act as an ambassador for the organisation to effectively promote and raise awareness of both the organisation and its work.
Main Duties and Responsibilities
- Provide strategic and operational leadership to your direct reports and overall team to achieve both the organisation’s overall vision and ensure excellence in delivery.
- Devise and design programme concepts and specifications and provide strategic recommendations for programme developments using effective research, planning, monitoring, and evaluation, ensuring projects meet needs of individuals, families, and the community.
- Ensure our programme delivery model is financially viable and sustainable, and underpinned by quality, effectiveness, and efficiency.
- Maintain oversight of the deployment of financial, people and organisational resources, ensuring effective budget management and use of resources across all programme delivery teams.
- Engage proactively with relevant stakeholders, networks, and particularly those who benefit from our projects, to support and directly inform the design of person-centred services.
- Continue to build and sustain strong relationships with our families and young people.
- Ensure programme delivery adheres to legislative requirements, good practice guidance and organisational policies and procedures.
- Ensure a proactive culture of continuous review of programme-based procedures, systems, and controls to ensure they are fit for purpose, provide person-centred support and outcomes, and safeguard the organisation and those we support.
- Cultivate links with other organisations with a view to identifying opportunities for collaboration and partnership working.
- Contribute at a strategic level to the capacity building, organisational development, resilience, sustainability, and impact of the organisation.
- Effectively build evidence, including the quantification of the positive impact of current / future programmes, utilising lived experience examples where appropriate. Work closely with colleagues to enable effective external messaging and communication including external fundraising activities.
- Work with fundraising lead to co-produce compelling cases for support for potential funders.
- Represent the organisation externally at relevant networks, forums and events as required.
- As a senior leader in the organisation, visibly demonstrate KLS’ values and drive a positive, collaborative, and inclusive culture across the organisation.
Administration
- Recruit, train, manage and support the team, holding regular supervision sessions, annual appraisals and appropriate training and development.
- Ensure performance management and quality systems are in place to monitor and evaluate the project’s work, processes.
- Follow KLS’ safer recruiting process and ensure safeguarding members is a priority across the team.
- Ensure all member and project records are kept up to date on Salesforce.
- Work with the Senior Leadership and Finance Director to manage the programme budget, maintain financial records, monitor income and expenditure against budgets and targets, and report regularly and accurately to KLS’ Senior Leadership Team and Board of Trustees.
- Oversee the team’s use of our database, Salesforce, for managing the programme, ensuring data accuracy and completeness, and working with external consultants to customise and integrate the database with KLS’ website, referral, and evaluation forms.
Safeguarding
- Responsible for embedding safeguarding best practice and ensuring adherence to policies and procedures across the programme team, ensuring that safeguarding is at the forefront of KLS’ delivery.
- Act as the Designated Safeguarding Lead for the Refugee Family Programme Team, working with Safeguarding Officers and Duty Leads to ensure all safeguarding concerns are managed and recorded appropriately and safeguarding cover is maintained across the team in line with KLS’ procedures.
Skills and Experience
- Extensive leadership and management experience, coupled with a track record of leading the strategic development of services for adults and children (of all ages) from the refugee community that improve their access to education and justice, reduce their isolation and improve their ability to navigate their journey.
- Extensive experience of working with people from vulnerable groups, especially children and young people, ensuring that clients’ needs are at the forefront of service planning and delivery.
- Experience of working with refugee communities.
- Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed.
- Understanding and experience of safeguarding, and health & safety (including trips and residentials for children and families), in theory and in practice.
- Experience of providing advice and advocacy support to people from vulnerable groups.
- Direct involvement in adopting a strategic approach to either replicating existing or developing new services / programmes in response to anticipated future demand or a change in the landscape.
- Evidence of successful strategic and operational resource management
- Proven ability to establish and maintain relationships with key internal and external stakeholders at a senior and strategic level.
- The ability to take a creative approach in respect to packages of support.
- Strong approach to performance management with the ability to define and measure outcomes of success.
- Excellent verbal and written communication skills with the ability to effectively represent the organisation.
- Financial acumen in relation to costing programmes and managing and monitoring budgets
- Strong problem solving and strategic planning capability with creative skills and the ability to meet deadlines.
- Proven skills in influencing, communicating, and working collaboratively with a range of stakeholders.
- The ability to drive and deliver change using a range of influencing, negotiation, facilitation, and process skills.
Personal Qualities
- Highly self-motivated with effective leadership style and a self-managing “can do” attitude.
- Self-directed, results driven and able to multi-task with resilience and adaptability.
- Strong collaborative spirit
- High levels of personal and professional integrity
- Strong attention to detail and quality
- A commitment to diversity and inclusion
- Willingness to challenge stereotyping, prejudice, discrimination, and bias
- Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society.
- Outstanding interpersonal and communication skills
- Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
- Clear commitment to our values:
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Head of Digital
Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research. Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong. Over the next 5 years we plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact. We are looking for an experienced, driven and creative Head of Digital to join our small but nimble team to deliver insight focused digital communications, which drive our reach and engagement with the blood cancer community and the public.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers. From us you can expect all the laughter you can handle, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives. As part of a small comms team, this role offers the chance to make a real difference to the charity through playing a key role in strategic development, as well as getting stuck in with projects in a more ‘hands on’ delivery capacity.
Leukaemia UK and You
You will have significant experience of leading a digital team to deliver impactful campaigns and achieve measurable results with your target audiences. With experience across a wide range of disciplines including digital marketing, email, website development and social media, you will be experienced at working with a variety of stakeholders and managing a busy workload to deliver successful programmes of work across multiple channels and audiences. You will have an appetite to innovate and drive continuous improvement in our digital work and keep the charity at the forefront of developments in digital.
Skills and Experience
✓ Substantial experience working within digital communications and proven track record in leading digital campaigns to grow profile, engagement and/ or donations
✓ Experience of developing digital marketing strategies and leading digital marketing campaigns, ideally for fundraising and/or awareness raising campaigns ✓ Experience of leading on website content and development and SEO
✓ Experience of running email programmes and of wider CRM strategy
✓ Experience of writing creative communications for external and internal audiences that are on brand, creative and deliver results
✓ Experienced with managing a range of stakeholders, working cross-functionally to develop digital strategies and deliver projects that meet the needs of the wider organisation.
✓ A strong understanding of analytics and an ability to use data and other insights to improve performance
✓ Strong track record of delivering social media strategies and activities
✓ Ability to focus on impact and deliver outstanding results in a team environment
✓ Excellent planning, organisational and problem-solving skills with the ability to develop new approaches
✓ Management experience, ideally through both direct line management and managing freelancers / agencies.
Job details
• Hours and place of work: Full time hours are 37.5 Monday to Friday. Our hybrid working policy is for all staff to work from our central London office at least twice per month – i.e, 2 working days.
• Annual salary range £50,000 - £60,000 (FTE) – dependent on experience
• We are proud of our benefits – please find a summary on our website under our section "Work For Us"
If, once you’ve read the pack, you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love hear from you. Please apply with your CV and a covering letter telling us why you are a great fit for this role and for Leukaemia UK. The closing date to apply is midnight on Wednesday 24th July 2024.
First interviews will be in person in our London Offices – at 26 Great Queen St, London WC2B 5BL on Wednesday 31st July.
Second interviews will be via Teams on Wednesday 7th August 2024.
We look forward to hearing from you!
Anna Wilson and Lizzie Afonso
Directors of Communications (jobshare)
The client requests no contact from agencies or media sales.
If you are a talented project manager looking to make a real difference to poeples lives, we have a role for you, leading our energy advice projects in rural Wales.
As Energy Advice Manager (Wales), you will be responsible for our established energy advice services in Powys and Monmouthshire and in the development and delivery of similar services into Ceredigion and wider geographical areas in Wales.
The client requests no contact from agencies or media sales.
Are you passionate about providing first class support to a busy and fast-passed fundraising division? Do you enjoy building strong professional relationships? Are you motivated by processes and have a key eye for detail?
The Advancement Division at Imperial is looking for an enthusiastic and committed Gift Administration Assistant to join the Gift Accounting and Administration team.
You will work extensively with fundraisers and Operations colleagues, along with internal and external stakeholders. You will be responsible for the accurate and timely recording, processing and acknowledgment of donations received by Imperial, liaising with frontline fundraisers to provide the highest standards of donor care and financial record keeping.
Duties and responsibilities
• Process donations received in support of Imperial, ensuring that they are properly recorded in our CRM system, Raiser’s Edge, and applied in accordance with the donors’ wishes.
• Securely process credit card donations received either through the post, online or over the phone.
• Help preparing direct debit AUDDIS and collection files from Advancement’s CRM system, Raiser’s Edge.
• Prepare acknowledgement letters to donors from agreed templates and send out daily.
• Produce tax receipts for donors on request and maintain electronic records.
• Support the Gift aid claim process by checking that Gift aid declarations are available and donations are eligible.
• Update the documented processes if changes have been agreed or new processes are introduced.
• Work closely with other teams within Operations to streamline and continuously improve established processes.
• Ensure all donation and data capture devices adhere to PCI compliance, Data Protection and Gift Aid validation rules.
• Monitor the Gift Accounting inbox, responding to enquiries from internal and external stakeholders, including potential donors when appropriate, and distributing emails to relevant team members as appropriate.
Essential requirements
• Significant experience using a relational or membership database, ideally Raisers Edge, to record and retrieve data.
• Excellent standards of accuracy, consistency and attention to detail.
• Excellent numeracy skills.
• Excellent written and verbal communication skills.
• Experience of providing high quality customer service.
• Strong interpersonal skills and ability to develop and maintain excellent working relationships at all levels internally and externally.
• Flexibility to adapt to changing demands.
• Ability to work as part of a tightly knit team, being willing to be flexible to support colleagues in a busy environment.
Further information
This is a full time and open-ended position (permanent). The successful candidate will be able to demonstrate relevant experience in building strong relationships, good attention to detail and a can-do attitude.
The Advancement Division at Imperial has set out to define the values and behaviours we aspire to uphold, so as to create an inclusive, collaborative and successful working culture.
For more information, please contact Marta Bel, Head of Gift Accounting.
Closing date: 19th July 2024
To apply, please click “Apply Now”.
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Friday 9th August
Interviews: Thursday 15th August at 336 Brixton Road
The client requests no contact from agencies or media sales.
Supporter Operations Assistant
Contract: Permanent, Full Time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in data processing and exceptional attention to detail to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Supporter Operations Assistant to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
The WaterAid Supporter Experience & Operations (SE&O) team sit within the Mass Engagement Department at WaterAid and aspires to deliver sector-leading supporter care, excellent supporter management and effective internal response handling operation processes. The team exist to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
About the role:
In this role, you will provide an effective and efficient service in the management of WaterAid’s funds and data by taking responsibility for the accurate capture of data on WaterAid’s CRM system, and conducting administration in compliance with the Direct Debit and Gift Aid schemes. The post holder will act as a team player and a generalist, working in a hands-on manner across all aspects of our operational work, supporting the officer & wider teams to ensure workload is managed effectively and there is a smooth running of our internal and external operations.
You’ll also:
- Take responsibility for the accuracy of data added manually on Microsoft Dynamics CRM, ensuring the database is kept clean and up-to-date.
- Take responsibility for the weekly BACs income process.
- Set up and amend Direct Debits and standing orders on the CRM.
- Ensure WaterAid complies and maximises return from the Gift Aid Scheme, through validating Gift Aid declarations and calculating Gift Aid values.
- Develop and maintain effective working relationships with other departments, ensuring an integrated approach, mutual learning and effective use of resources.
About You:
- High attention to detail, with the ability to work methodically to ensure minimal errors and to problem solve should errors arise.
- Good IT skills (use of Microsoft products) with the ability to input data quickly and with a consistent high level of accuracy.
- Initiative to find better ways of working, document and communicate ideas effectively.
Closing date: Applications will close at 23:59 on 24th July 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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