Fundraising Officer Jobs
Head of Communications
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: CEO
Start date: 11/11/2024 or as soon as possible thereafter
Hours of work: Full-time (1 FTE), Monday-Friday, permanent
Salary range: £48,000 - £58,000, depending on experience.
Purpose
Key responsibilities and duties
This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.
The role will enable the charity to proactively grow awareness, drive engagement and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.
As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.
We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.
Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.
Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.
Key Responsibilities and duties
Creating, leading and overseeing the delivery of the organisations marketing strategy including:
- Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
- To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
- Overall responsibility for the website - direction, content, consistency and tone of voice.
- Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
- Development and improvement of user and supporter journeys.
- Marketing project initiation and management.
- Set and oversee marketing budgets
Strategic marketing sign-off including:
- Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
- Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.
Internal and stakeholder communications including:
- Membership of the senior leadership and management teams.
- Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
- Quarterly marketing reporting to trustees.
- Working in partnership with other agencies on issues of common concern.
- Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
- Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.
HR responsibilities including:
- Overseeing the recruitment to expand the marketing and communications team where required.
- Provide effective management of the communications team (5 direct line reports and 2 other staff).
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, who can be contacted at kerryn.cyfka@charliewaller .org
The deadline for applications is 12 noon on Monday 16th September.
You will hear back from us by Tuesday 17th September, if not before and, should you be shortlisted, an interview will take place on the Thursday 26th September; it will involve a competency interview along with a short 10-minute presentation relevant to the role.
Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.
We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.
Person Specification – Head of Communications
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- A minimum of two years’ experience at a senior level in a similar role.
- Experience of leading on strategic marketing planning, analysis and activation.
- Demonstratable track-record of using audience data and insights to make strategic recommendations.
- Solid understanding of digital marketing channels and how to use them to target relevant audiences.
- Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
- Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
- Demonstratable experience of managing budgets.
- Excellent interpersonal and communication skills.
- Experience of planning, executing and evaluating effective awareness raising campaigns.
- Experience of producing / commissioning high-quality written information for a wide range of audiences.
- Experience of appointing, managing, developing and appraising staff.
Desirable
- Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
- Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
- A proven leader, with the skills to manage and expand upon the marketing and comms team.
- Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.
Attainment
Essential
- A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.
Desirable
- Leadership or management training.
Personal attributes
Essential
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to learn.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
Desirable
- Interest in and awareness of children and adolescent mental health issues.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Are you passionate about climate justice, public health, and liveable cities?
Determined to work with local communities to deliver real climate solutions?
An energetic leader, team player and go-getter?
We should talk.
The Head of Urban Transformation role leads campaigns delivery and development work across Possible’s ‘getting around’ strategic focus area, continuing our groundbreaking work on campaigning for traffic reduction and sustainable transport across the UK.
This currently includes delivery of the multi-year Get Shady project - swapping cars for trees on London’s hottest streets - and oversight of further work across urban greening, parklets and sustainable urban transport. In the future, this could include other campaigns.
With the support of the co-directors, you will be managing an annual Get Shady budget of hundreds of thousands of pounds, and a team of at least two staff members, alongside key relationships with our partners. You’ll be tasked with overall delivery and impact of Get Shady, supporting other work in your function via line management and project sponsorship, and leading fundraising against existing and new work in line with organisational strategy. You’ll work collaboratively with the communications team to spread effective campaign messages far and wide, and leverage the greatest impact possible in our target communities and beyond. Working within strategy and project plans that have been collaboratively developed, you’ll be free to put forward your own ideas for campaign activities, particularly in response to changing events. You’ll also be expected to act as the main spokesperson for your function, speaking at, for example, local or sector events, and to the media.
You’ll also work closely with the rest of Possible’s senior management team to cultivate and maintain a positive and supportive working culture amongst the whole workforce as well as within your own team.
Alongside, where time allows, you’ll be supported to develop further campaign and project ideas within the ‘getting around’ focus area. Where additional funding does become available you may be required to take on additional line management and project oversight responsibilities.
As a key member of the Possible team you’ll be part of a small, passionate, nimble, unique and positive organisation that cares about its people, its projects and, ultimately, the planet.
About Possible
Our values Daring, Joy and Community guide our actions and our organisational culture. Here at Possible, we have a vision for a zero carbon Britain that has been built by and belongs to everybody. Our mission is to inspire people in the UK to take the action the climate crisis demands.
We create, build, and share ways people can take meaningful action on climate change together. We translate overwhelming climate urgency into socially just and workable proposals the public can get behind. And we do it all with a can-do attitude and stubborn optimism.
Commitment to anti-oppression
We have made a commitment to make Possible an anti-oppressive place to work. We’re doing the work to undo inequalities and oppressive systems reflected in wider society, and are an inclusive and welcoming group that wants our team mates and the communities we work with to be able to thrive.
We believe that our team and our projects should reflect the diversity of the communities they seek to serve. We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people, those who are neurodivergent, people who have experienced mental health challenges and those who identify as working class or have done so in the past.
Benefits
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35 hour full time work week.
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Flexitime and TOIL.
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33 days paid holidays including bank holidays (pro-rata) and additionally three days at Christmas when the office is shut.
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Employer pension contribution.
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Flexible working considered from day one.
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Learning and development plans and budget for all staff.
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Generous sick leave and pay, including paid time off for periods and menopause, gender affirming care, fertility treatment and disability leave.
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Good parental leave and pay and family friendly policies and practices.
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Up to one week (FTE) paid carer days.
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Paid volunteer and study leave.
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Cycle to work scheme.
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Climate Perks - paid journey days for low carbon holiday travel.
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Headspace account (mindfulness and meditation app).
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Options to work remotely abroad.
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Employee assistance programme that includes free counselling sessions and financial advice for you and your family.
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A caring and supportive culture and lots of opportunities for team connection.
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Paid duvet days, when staff need to look after their wellbeing.
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Support and development boost fund.
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Staff discounts on selected climate friendly opportunities.
Interested?
Read the full job application pack on our website, and fill in the application form.
Deadline: 9am Wednesday 4th September
The client requests no contact from agencies or media sales.
Viewpoint is a service user charity currently covering Hertfordshire. Our aim is to enable people who use mental health and addiction services to have a voice in feeding back how well services are working and to be part of future service planning.
We are now seeking a person to support the chief executive to ensure that Viewpoint implements its agreed strategy within budget and operates as a model of best practice for user involvement and to manage and supervise staff employed by Viewpoint.
Viewpoint Operational Manager
Title: Operational Manager
Responsible to: Chief Executive
Location: Welwyn Garden City, Hertfordshire
Hours / salary: 22 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary - Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month waiting period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary
period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
About Viewpoint
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and / or addiction challenges. Across Hertfordshire we work with over 800 experts by experience and put them at the centre of everything we do. We support people to be independent, have their say on the quality of services that they experienced and influence change to those services.
Our support is flexible and needs-led and is delivered through outreach groups, one to one interaction or remotely.
Staff or members who have a lived experience of mental illness and / or addiction facilitate our programmes.
We offer educational sessions that enhance wellbeing and equip individuals with the skills and self-belief to aid their recovery journey.
Our goals
Purpose of the post:
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To support the chief executive to ensure that Viewpoint implements its agreed strategy within budget and operates as a model of best practice for user involvement.
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To manage and supervise staff employed by Viewpoint.
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To promote Viewpoint with both statutory and Voluntary Community Faith Social Enterprise (VCFSE) at a county level.
Principal Responsibilities:
Management
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To provide operational management and leadership to achieve the aims and objectives of the Viewpoint strategy.
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To ensure that appropriate policies and procedures are adhered to, developed and updated in compliance with relevant legislation.
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To attend contract reviews and provide such monitoring information as required by the service contract.
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To develop and maintain good working relationships with all relevant statutory, independent, and voluntary agencies.
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To raise and promote the work of Viewpoint across the county and all relevant bodies.
Staff
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Provide effective line management to all Viewpoint staff in accordance with agreed policies
Financial
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To participate in the preparation and production of the Viewpoint Annual Report and Business Plan.
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To ensure proper use of resources and working within agreed budgets.
Fund-raising
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To contribute to the development of fund-raising activities to ensure the continuation and development of Viewpoint.
Representation
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To negotiate appropriate user representation with service commissioners and providers.
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To support user representation on County-wide forums.
General
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To ensure relevant recording, monitoring and evaluation of project work is routinely carried out and in compliance with relevant legislation and the requirements of the service contract.
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Maintain awareness of national and local initiatives and best practice regarding user involvement.
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Undertake other duties, consistent with the level of the post, as required from time to time by the Chief Executive and Executive Committee.
Service Development and Delivery
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Maintain up-to-date knowledge of legislation, national and local policies and issues in relation to mental health and wellbeing.
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Comply with all relevant Viewpoint policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information, and to be aware of any changes in these.
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Be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate.
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Complete entries in the appropriate records and performance database.
Learning and Development
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Participate in mandatory training and development activities
We welcome applications from people who use or have used mental health and /or addiction services.
Closing date: 12pm Friday 6th September 2024
For an application pack: please telephone Viewpoint on 01707-386-136 or
e-mail info@hertsviewpoint(dot)co(dot)uk
Please note - In order to apply you must complete the application form. We do not accept CV's.
Join us in our mission to power the potential of young people
Global Fund for Children (GFC) works to build a world where all children and youth are safe, strong, and valued. We partner with innovative, locally led organisations, helping them deepen their impact and build their capacity for social change. By pairing flexible funding with targeted capacity development support, we help our partners grow stronger and more responsive to challenges on the ground.
Since 1997, we have invested more than $44 million in over 700 organisations. Our work advances the rights of children and youth across four focus areas: education, gender equity, youth empowerment, and freedom from violence and exploitation.
You will join a multinational team of caring and committed individuals who believe in investing in bold ideas to help grassroots organisations deepen their impact and advocate for children’s rights. We value courage, excellence, learning, partnership, and inclusion, as well as kindness and passion. Our partners’ visions for change inspire all we do. Feedback and learning inspire us to do better, and we strive to be youth-centered.
The Role
Are you a marketing communications professional passionate about the potential of children and young people?
Global Fund for Children is looking for a Senior Manager to join our global Marketing and Communications Team in an exciting new role. Your main responsibility is to help us collectively deliver inspiring, impactful engagement that builds our brand relevance with our target audiences.
This role will work to develop integrated and cross-discipline marketing and communications plans that promote our work and reputation. You will collaborate with senior leadership and engage with key stakeholders, colleagues and partners around the world. You’ll create and implement strategies that elevate our profile, grow our key audiences and ensure our messaging resonates across all platforms.
You will be the strategic lead on our digital channels and are joining at a key moment of opportunity - we are launching a new website in October. We launched a new database and a new email system this summer and overhauled our look and feel as part of our 30th-anniversary activities earlier in 2024. You will lead on a new strand of work to develop our brand narrative, tone of voice and our key messages.
You will be obsessed with the quality and performance of all our outputs and have a track record of analysing data and results, making adjustments or complete pivots to ensure we achieve our ambitious goals and objectives.
You will be the lead for our work with high-profile influencers and celebrities as we continue to build our new global programme. You will have the unique opportunity to work as part of the Funder Safeguarding Collaborative (FSC) at a time of international expansion and growing profile, as their Marketing and Communications Lead.
This role will directly line-manage one of our team based in Spain, and work closely with the rest of the Marcomms team across Southern and East Africa and in the US. You will be part of an extremely ambitious and successful Development, Marketing and Communications (DMC) team based in the UK and US. You will have regular joint projects and campaigns with our Development colleagues to deliver strategic funder communications goals that ensure we grow income and influence to continue to support hundreds of community-based organisations around the world annually.
What will you be doing?
1. Provide overall strategic leadership across all our digital channels – website, email and social media to achieve engagement and growth goals across key audiences in line with our values and GFC’s safeguarding and safer communications policies.
2. Work collaboratively with your direct report to roll out digital plans to deliver our agreed strategy.
3. Lead the team on data, insight, and analysis of content across all channels to inform spending, resource and to deliver against objectives.
4. Working across the team, lead on editorial content decisions, engaging with key stakeholders, to deliver on strategic goals and KPIs.
5. Lead our new and growing Global Ambassador programme ensuring our current ambassadors are effectively stewarded and strong, positive relationships fostered.
6. Identify and build our pipeline of potential Global Ambassadors to achieve long-term strategic organisational goals.
7. Lead the development of insights and understanding of our key target audiences – donors, partners (community-based organisations who we fund and partner with), and the sector/our peers.
8. Line manage the Communications Officer (based in Spain) and provide leadership to a hybrid team across multiple time zones including:
8a) Providing coaching and regular feedback to direct report/s with a focus on goal setting and personal development.
8b) Contributing to the development of a strong values-based team culture across different countries, areas and streams of work
8c) Creating and/or facilitating space for regular training, learning, team building and development opportunities for team members
9. Work with the Senior Director on GFC’s events strategy and delivery.
10. Work with the Funder Safeguarding Collaborative (FSC) Director and team as the lead on FSC marketing and communications.
11. Work proactively with your Senior Manager colleague based in the US daily to ensure smooth and successful ‘business as usual’ for the team globally.
12. Work proactively and collaboratively with the Senior Manager in the US to prepare monthly, quarterly, and annual reports for the team, Senior Leadership and Board as required by the Senior Director of Marcomms or Vice President of Strategic Partnerships (DMC).
13. With colleagues in the Development team, work collaboratively and proactively to deliver contractual and opportunistic goals that add value and impact to our partnerships.
14. With colleagues in the Development team, and where it is appropriate, collaborate on pitches, proposals, deliverables, and reports to support income goals.
About you
Essential experience and skills
Our ideal Senior Manager in Marketing and Communications will:
1) Have significant proven experience working in a high-functioning, target-driven Marketing and Communications team, where you have a track record of success in meeting targets and objectives.
2) Have significant relevant experience in leading multiple functions within a marketing and communications setting, this can be in any setting but must include leadership of Digital as part of your experience. Could also include Brand Narrative and Copy; Celebrities and Influencers; Events or others relevant to the role.
3) Have significant, proven experience in setting up, leading, and executing digital strategies to achieve ambitious targets across multiple channels
4) Be an experienced, value-led people manager, with a passion for supporting and developing people to achieve their potential.
5) Have event management experience – be highly organised, target and audience-focused, and be able to juggle multiple tasks, and stakeholders simultaneously.
6) Have experience working with high-profile, influential supporters to lead our Global Ambassador programme – Have the ability to identify prospects, and initiate and cultivate relationships.
7) Be creative, strategic and curious in order to lead and deliver our ambitious plans in service of our partners and our mission.
8) Be bold, resilient and fail fast as we challenge the status quo and continue pioneering new ways of philanthropy.
9) Be confident, and proactive and be able to work with minimal supervision in a busy team.
Desirable experience and skills
· Experience working and leading in a hybrid setting across a variety of time zones.
· Experience working in a departmental leadership team.
· Experience working with a development/fundraising team to deliver financial goals or partnership deliverables.
· An understanding of the funder system in the UK, US, and/or globally.
· Working with community-based organisations for a shared goal.
What we offer you
Our team dreams big.
We work together to build a world where all children and youth are safe, strong and valued.
GFC fosters a caring work environment that promotes collaboration, respect, and professional development. We set standards of excellence and quality in our work, firmly believing that children and youth deserve the best we can offer.
We believe that every person has equal rights, and we affirm the diversity that enriches our globalized world. In line with these core values, it is our policy to actively seek diverse candidates from a variety of backgrounds who are committed to Global Fund for Children’s mission.
Our values shape our vision, guide our daily decision making, and signal to the world what to expect when you encounter Global Fund for Children. We hold ourselves to these values to best serve our local partners and the children and youth they support. We attract talented people from all over the world because we believe deeply in living our values.
Salary - UK-based starting salary is £55,000.
Weekly hours – 35 hours per week.
Holidays – 30 days annual leave and 8 public holidays. The basic annual leave allowance increases to 35 days after 4 years continuous employment.
Flexible Working Location – This is a hybrid position that is based in the UK. GFC is open to applications to those who will regularly visit our London office.
Learning – GFC encourages professional development as a part of our culture and values. GFC provides regular opportunities for training, collaboration, and mentorship. Employees may access professional development funds to support continued learning.
Benefits - We strive to build a culture that embraces care and wellbeing. Our global employee benefits include:
· Private healthcare insurance plan with comprehensive medical, dental and vision coverage
· Generous paid time off (annual leave, enhanced sickness leave, wellbeing days, sabbatical leave, family friendly leave)
· Flexible work arrangements - remote/hybrid/compressed work schedules
· Pension plan contributions - employees are auto-enrolled on the GFC workplace pension scheme. 8% employer contributions with 4% employee contributions
· Employee Assistance Services
· Team Building and Social Committees
*Other benefits may apply, depending on the location of the employee
How do I apply?
In line with our values of courage, passion and inclusion, to apply for this role, please share your thoughts on the following questions along with your CV through the following link: https://global-fund-for-children.breezy.hr/p/cd60cdd4696f
1) What excites you most about this role and how is it directly connected to your skills and experience?
2) What do you think are the key opportunities and challenges related to our goal of making Global Fund for Children a household name with donors, partners (community-based organisations who we fund and partner with), and our peers?
3) What experience of safeguarding and safer communications would you bring to this role?
4) What do you think are the most important aspects of leading, building, and managing a team? Please give examples from your experience and approach to management and leadership.
The deadline for applications is Friday 6th September, 5pm UK Time.
First round interviews will be held on Thursday 26th and Friday 27th September in the afternoon UK Time.
GFC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We particularly encourage applicants from communities that have historically been excluded from philanthropy and from under-represented groups including candidates who are LGBTQ+, from Black, African, and Afro-descendant or indigenous communities, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
Global Fund for Children partners with local organisations around the world to help children & youth reach their full potential & advance their rights
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich. Local knowledge of Bromley and Greenwich areas would be an advantage.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
The client requests no contact from agencies or media sales.
Permanent, full-time
Based in Greenford/Lido West Ealing
Salary: £35,000
We are seeking an Information and Advice Manager who will develop, manage and be responsible for effective delivery of the service.
About the Service
Age UK Ealing information and Advice Services is one of the most important services the organisation provides, enabling and supporting older people in Ealing to live healthy and independent lives.
The service provides a helpline 9.30 am to 4.30 pm 5 days a week providing information advice and guidance to older people, their families, their carers, adult carers and people with long term health conditions.
Key Responsibilities
Some of the key responsibilities in this role include:
- Managing the team of the information and advice service
- Managing and maintaining a caseload of clients
- Ensuring the effective delivery of the service so that is meets targets and funder requirements
- Ensuring compliance with requirements of the relevant quality standards (QAS and IAQP)
- Managing network/liaison with other local key stakeholders and organisations
Who we are looking for
We are looking for someone with experience managing a quality assured Information and Advice service, including internal case reviews and Independent File Reviews.
You will have experiencing supervising and/or supporting staff to give quality advice or information to clients.
You will also have experience in Partnership working.
Ideally you will have experience working with very vulnerable people.
This role is office-based with some community activities in the borough of Ealing. The role is Monday to Friday 9.30am - 4.30pm.
For further details on the position, please refer to the Job Description attached.
How to Apply
Interested candidates are invited to submit their CV together with a supporting statement explaining why they are suitable for this role.
Your CV should be no more than 3 sides of A4 paper, and the supporting statement should be no more than 2 sides of A4 paper.
Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Monitoring Form.
This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check and references.
Closing date: Monday 15th September 2024
Interviews: Tuesday 24th September 2024
Only shortlisted candidates will be notified.
Equal Opportunity Employer: Age UK Ealing strives to be an Equal Opportunities employer. Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing, and requires all staff and volunteers to share this commitment.
Applications without a supporting statement will not be considered.
Our MISSION is to promote the wellbeing of all older people in Ealing and empower them to achieve full quality of life.
The client requests no contact from agencies or media sales.
CCLG is the UK and Ireland’s professional membership association for all health professionals working in paediatric oncology or teenage and young adult oncology. We are also a leading charity and expert voice for children and young people with cancer.
As the Member Networks Executive, you will play a pivotal role in fostering collaboration, knowledge exchange, and professional development within the professional community. You will be responsible for coordinating and overseeing various specialist interest groups and meetings, ensuring that they provide valuable opportunities for members to engage, learn, and network. You will use your excellent customer service and organisational skills in a busy role engaging directly with all levels of members.
Our work
Each week in the UK and Ireland, more than 30 children are diagnosed with cancer. Our network of dedicated professional members work together in treatment, care and research to help shape a future where all children with cancer survive and live happy, healthy and independent lives.
We fund and support innovative world-class research and collaborate, both nationally and internationally, to drive forward improvements in childhood cancer. Our award-winning information resources help lessen the anxiety, stress and loneliness commonly felt by families, giving support throughout the cancer journey.
We are a registered charity and fundraise for our important activities through campaigns, donations and family involvement.
Main purpose of the job
This role will be responsible for providing administrative support and coordinating activities for various specialist groups within the professional membership association. It involves supporting the Chairs, organising meetings, facilitating communication between members, and ensuring the smooth operation of the groups to enhance member engagement and satisfaction.
Closing date for applications: Sunday 8 September 2024.
Hours: full-time (37.5 hours per week) or 0.8FTE (4 days per week). Other flexible working arrangements may be considered.
Location: This is a hybrid role based in Leicester (40% of time (2 days per week if full time) in our central Leicester office, the remainder remote working)
The client requests no contact from agencies or media sales.
After 90 years of making a difference across the North West, this is a rare opportunity to lead change in one of the longest established charities in the North West, where two days are never the same!
Are you a successful leader looking for a new, unique challenge and can you help us to be even better? Then read on ....
Caritas Care is a social care charity in the North West of England, providing a diverse range of services to children, adults with learning disabilities and complex health needs, homeless adults, and adults isolated within the community. This year the charity celebrates its 90th anniversary of delivering person centred services across the region. Despite the financial climate over the last few years, Caritas Care has continued to grow, and our commitment to growth and working with more people in need of our support remains at the centre of our strategic plan.
Due to the retirement of the current post holder, we are seeking a committed and skilled professional with the interest and vision to provide inspirational and confident leadership to our Adult Services, Community Projects and Operations. Based in our Head Office in Preston, you will be a member of the Senior Leadership Team, responsible for the strategic direction and management of the Charity as a whole.
This is a rare opportunity to join our established and well-respected charity in a senior management role. Therefore, if you have a passion for ensuring quality in social care services, sound business acumen and want to make a difference to the lives of people who are vulnerable, adults who have disabilities and people who are marginalised, then this might just be the role for you!
As an equal opportunities employer, Caritas Care offers an excellent package of terms and conditions, family friendly flexible working arrangements, an employee assistance programme, opportunities for continuing professional development ... and free parking! If you are interested, and would like to know more about this exciting opportunity, please contact Susan Swarbrick, Chief Executive for an informal discussion. Contact details can be found via our website which is linked at the bottom of this page.
For further details please see the job description and person specification attached below. To apply, please visit our website.
Closing date for applications: Friday 27 September 2024 (noon)
Provisional interview date: Tuesday 8 October 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Caterham, Surrey – some flexibility for remote working
Caterham Salvation Army Church is looking to recruit a Corps Community Mission Development Lead. The position provides key support to the community church in the development and delivery of the mission programme, and of the five Salvation Army mission priorities, as we seek to develop a community who experiences fullness of life with Jesus.
This role has an “Occupational Requirement” to be a practising and committed Christian, actively involved with your own Church.
Key Responsibilities:
- Provide a welcoming, safe, environment for all members of the community.
- Build and maintain collaborative relationships with the Corps, other faith organisations, NGO’s, local schools, and local councils.
- Support the Corps Officer in the development and running of the church programme.
- Identify and apply for relevant funding opportunities.
The successful candidate will be able to demonstrate:
- Previous experience of working successfully in a similar role, to meet the changing needs of the community, who enjoys working as part of a team, and able to use their own initiative.
- Ability to work with and manage volunteers, including recruitment and development.
- Ability to encourage people in their Christian discipleship, and social action, including leading prayer, worship, and pastoral support as appropriate.
- Strong communication, interpersonal and collaboration skills
- Excellent organisational skills, attention to detail, effective time management, the ability to prioritise work and meet tight deadlines.
- Ability to use IT software such as Microsoft Office and Teams.
- Ability to work flexibly to deliver the requirements of the role such as evening/weekend work and hold a full driving licence.
Closing date: Saturday 21st September 2024.
Benefits:
25 days annual leave + bank holidays (pro rata for part time) a contributory pension scheme; season ticket loan; an employee assistance programme.
Appointment subject to Satisfactory References, proof of right to work in the UK and a satisfactory Enhanced DBS disclosure of the Adult and Child Workforce with Barred List check.
We reserve the right to close the vacancy earlier than the stated closing date should we receive a sufficient number of applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and preventation to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
The position will provide stratagic and operational oversight to WOF programs and overall workplan, working alongside colleagues leading on advocacy/convening, training/capacity building. data and evidence, and finance and communications.The position will help shape and provide operational alignment across and deliver on the new three year workplan.
The position is part of the senior leadership and will have 2 direct reports and operate on a matrix structure.
Desire skills - advance degree in public health, medicine, epidemiology or equivalent experience in the same field, 8 years work experience in global health, project management including workplans, proposal writing, effective communication across sector and cultures, and with both external and internal stakeholders.
Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.
Desireable skills - understanding of heath systems global health and development, and health education, with experience in noncommunicable disease and / or risk factors, nutrition, organisation management and strategy skills, Additional languages.
First interview 19th September
Second interview with a presentation 25th September
The client requests no contact from agencies or media sales.
Volunteering Manager
Location Hybrid/Remote
Contract Permanent, Full time
Salary £50,000 - £55,000
Join Us in Supporting the Police Community: Volunteering Manager at Police Care UK
Are you passionate about making a difference in the lives of those who serve and protect our communities? Do you have the adaptability, empathy, and communication skills to thrive in a dynamic, changing environment? If so, we want to hear from you!
About Police Care UK: Police Care UK is a leading charity dedicated to supporting the police community across the UK. We provide ground-breaking research, innovative solutions, and evidence-based action to help serving and veteran officers, staff, and their families cope with the impact of policing. Following the recent appointment of our new CEO, Renata Gomez, we are entering a new era of innovation and growth, and we are looking for dedicated individuals to join our team and contribute to our mission.
The Role: As the Volunteering Manager at PCUK, you will play a crucial role in managing the volunteer provision within the charity and supervising direct reports to ensure the robust, safe, and suitable recruitment of volunteers to support all parts of the charity. You will be responsible for developing and implementing the volunteering strategy as well as working closely with the Director of Fundraising & Engagement and other key stakeholders to deliver effective volunteer programs and support.
Key Responsibilities:
- Design and embed a Volunteering Strategy for the organization, raising our profile
- Ensure effective volunteer recruitment, training, and employee and volunteer engagement
- Develop and implement volunteering initiatives across the organization, ensuring best practices are established and maintained
- Promote volunteering opportunities and raise awareness in corporate and private sectors
- Provide support to all directorates including income generation and community services
Who We're Looking For:
We are seeking a Volunteering Manager who embodies our core competencies of adaptability and resilience, collaboration and communication, and empathy and emotional intelligence.
The ideal candidate will have:
- Previous successful experience working as a Volunteer Manager
- Proven experience in building, managing, and enabling a successful team
- A Bachelor's degree in a relevant subject such as Education or Social Sciences, or equivalent demonstrable experience
- Volunteer Management qualification or equivalent experience
- Strong project management and organisational skills
What We Offer: At Police Care UK, we believe in investing in our people. When you join our team, you'll benefit from a supportive and inclusive work environment, opportunities for professional growth and development, the chance to impact the lives of those who protect our communities, and hybrid/remote working options.
How to Apply: If you're ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we'd love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you're the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Police Care UK is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation, or religious belief.
Closing date 24-09-2024
REF-216 449
We have an exciting opportunity for a Stock & Retail Supervisor in our Retail team at St Joseph’s Hospice.
We are looking for someone who has exceptional retail experience to work 4 days a week, including weekends. The successful applicant will have retail experience, brand, and fashion knowledge, will be able to drive sales through commercial awareness and will be a team player who will support volunteers to be able to maximise donation sales.
About You
You will need:
- Effective communication and interpersonal skills.
- To oversee donation bins daily from the public which are then sorted and distributed to our three existing shops.
- Knowledge of brands and fashion.
- Sourcing and processing sufficient donations of the appropriate quality to keep all shops fully stocked, through door to door and clothing bank collections.
- Maximise donated stock, understand brands and fashion.
- Work closely with the senior retail team and shop supervisor to understand their stock requirements and be responsible for overseeing the maintenance of our van.
Why work for us
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- 27 days' holiday plus public holidays, increasing up to 33 days with service.
- Season ticket/Welfare loans.
- Subsidised café and early access to retail sale events.
- Santander cycles discount and cycle to work scheme.
- Health Cash Plan and access to the EAP services.
- Join St Joseph’s team and find out more.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: Sunday 8th September 2024.
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Brain Tumour Research are looking for a HR Manager to provide professional support and advice to line managers and staff for all HR related matters. To ensure that Brain Tumour Research is compliant with employment law, identifies opportunities for learning and development, and provides insight in order for the team to enhance their performance and achieve the charities objectives.
HR Manager
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: £41,250 per annum
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK, using their knowledge and skills to support our mission.
As HR Manager, you will be responsible for the entire human resources function at Brain Tumour Research. Responsibilities range from recruitment, updating policies and processes, identifying opportunities to improve employee engagement and performance, record keeping, updating our HR system while working with external HR agencies to ensure Brain Tumour Research is compliant with employment law and is up to date with relevant documentation. There is a possibility of the postholder also managing the Office/Operations team.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Relevant HR experience (3 years minimum)
- Good communication skills, with the ability to converse sensitively and empathetically
- CIPD Level 5, or an equivalent qualification
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 8th September 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Human Resources, HR Advisor, People Manager, HR Officer, Human Resources Manager, Employee Relations Advisor.
No agencies please.
Project Manager, Policy Fellow
Terms: full time; 2 year contract
Salary: £36,400-46,000
Location: Remote working, with the opportunity to work from co-working space if desired and quarterly in-person team away days.
Start Date: September 2024
Line Management: Consultant, Project Officer
Line Manager: Programme Manager
Closing Date: 6 September 2024. On submission of your application, please add ‘Project Manager 1 - 2024’ in the subject line.
You must have the right to work in the UK or Germany. Please note that the advertised salary range in sterling is based on United Kingdom employment terms and conditions. Salary offers for positions based in Germany take into account local tax and social security regulations, which may result in different net salary outcomes compared to those in the UK.
About BASIC
BASIC is an independent think tank whose mission is to safeguard humanity and Earth’s ecosystem from nuclear weapons risks and interconnected security threats, for generations to come. Founded in 1987, we have 36 years’ experience of convening meaningful dialogues across complex political divides, and a reputation for generating innovative, high-quality research and policy advice.
BASIC is a fast-paced, inclusive, and rewarding environment in which to work. We have experienced >5x growth since 2017, and our intention is to continue this growth trajectory. We have an exceptionally positive team culture.
BASIC sees its role as one of drawing together different perspectives within the nuclear weapons / security debate and pushing the boundaries of policy discussions. We cherish our independence and freedom of speech. We are independent, receive no core funding from any state, and our project work is funded transparently.
Role Description
The Project Manager is an adept and organised professional, esteemed within the nuclear policy community for their level. Responsible for overseeing a discrete package of work, they must demonstrate a clear understanding and alignment with broader programme goals, strategies, and objectives. The role will report to the Programme Manager.
Taking charge of project deliverables, the Project Manager will navigate the entire project cycle, from generating fundraising ideas to developing them further and building knowledge of funding relationships.
The Project Manager should possess a solid understanding of global security and conflict
resolution, coupled with a proven ability to design, and execute high-quality project management and research. The ideal candidate is an established researcher with a specialisation in nuclear weapons issues or whatever else is relevant to the project that they will be managing, and an emerging track record of policy relevant publications.
The Project Manager will manage two BASIC projects concurrently:
1. The Peaceful Nuclear Technologies Portal (PEANUT, 2024-2025)
The PEANUT Portal will be a one-stop shop microsite featuring information about available civil nuclear science and technologies for the fulfilment of the Sustainable Development Goals (SDGs or ‘Global Goals’). In this capacity, you will work with a subject matter expert (already appointed) to build the site and actively promote the site and peaceful nuclear technologies more generally amongst relevant States and multilateral conferences.
As Project Manager, you will oversee the successful completion of further funding for the PEANUT project for beyond March 2025.
2. ‘Scoping British Nuclear Weapons Harms’ (2024-2026).
Scoping British Nuclear Harms is a two-year scoping inquiry into the humanitarian and environmental harms caused by the UK Government’s nuclear weapons programme since its genesis. The candidate will build on existing work by BASIC to develop a nuclear harm reduction framework, and develop national and international networks with others working on these issues to develop and promote this work.
The role requires a fundamental understanding of the UK’s nuclear weapons programme and history, and the Project Manager will have a professional background in nuclear science and/or technology. Ideally the Project Manager will also have experience with science communication.
The Project Manager should possess the skills to expand their network in their area of specialisation, benefiting BASIC, and be capable of line managing other team members within their programme.
This role necessitates a formal project or programme management qualification – BASIC will provide the Project Manager with such training and qualifications if they do not already possess one. The Project Manager will collaborate with their line manager to identify a professional development plan, closing skills gaps and aspiring to become an internationally respected leader in their field.
Day-to-Day Responsibilities
1. Project Delivery
Applicants will need to be able to demonstrate the ability to:
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Manage project timelines, budgets, and reporting requirements
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Line manage, mentor/coach, and provide pastoral care for the project team: policy fellows, project assistants and interns
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Write high-quality, policy-relevant research reports, op-eds and briefings
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Organise international roundtables, workshops and other events with track 1 and 2 participants
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Manage relationships with stakeholders and build BASIC’s network and reputation
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Independently represent BASIC at international meetings
2. Fundraising
Applicants will need to be able to demonstrate the ability to:
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Develop a project, by independently and confidently scoping funding opportunities
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Liaise with the Programme Manager on funding priorities and opportunities
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Manage projects with minimal day-to-day manager input.
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Develop new and existing relationships with funders
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Write and edit funding applications
3. Communications
Applicants will need to be able to demonstrate the ability to:
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Collaborate with various stakeholders including international partners to build strong relationships.
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Facilitate dialogue and cooperation among diverse stakeholders.
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Promote our / their work confidently and internationally
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Confidently use online social media platforms, and if possible, press contacts
4. Office support
Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.
Role Requirements
Essential Criteria for the role
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Educated to Master’s level – or demonstrate the equivalent in work experience
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7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues
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Passion and commitment to our organisational mission of promoting dialogue to advance global security
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Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting
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Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function
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Excellent analytical and methodological skills, and an organised approach to research
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Well-developed interpersonal skills, including evidence of working successfully as part of a team
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Strong track record of previous fundraising experience and success
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Experience organising policy roundtables and workshops
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Willingness to travel internationally when required
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Strong organisational skills and an eye for detail
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Good personal network in their research area
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Previous line management experience
Desirable Criteria
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Science/technology or ideally science communication background
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Formal project management qualification
Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.
The client requests no contact from agencies or media sales.
Knowledge Management and Learning Senior Advisor Contract type: Permanent, Full time Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes: Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. About the Team: The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD). IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators. |
About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications. The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:
Co-lead Programme Learning and knowledge management (approximately 50% of time)
- Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
- Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
- Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
- Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).
Develop and promote effective Information Management (approximately 20%)
- Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
- Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
- Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.
Lead the development of programme guidance and standards (approximately 10%)
- Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
- Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.
Support Programme Capacity Development (approximately 5% of time)
- Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
- Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.
Support fundraising, external engagement, and communications (approximately 5% of time)
- Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.
Contribute to team processes (approximately 10% of time)
- Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
- Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
- Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
- Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
- Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
- Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
- Experience of developing and maintaining comprehensive and accessible knowledge libraries.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
- Experience with information and nurturing of virtual communities of practices and networks.
- Experience in planning, monitoring and evaluating programmes of work.
- Experience in conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter with expected salary
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.
- Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
- Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
- Q3. How do you ensure effective knowledge sharing and retention within an organisation?
Please indicate your location and the right to work eligibility in your Cover letter.
Closing Date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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