Fundraising Manager Jobs in Newmarket, Cambridgeshire
Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.
As Database Assistant you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity’s CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations.
This role will be known internally as *Database Executive.
Main duties and responsibilities of the role:
· Provide 1st Line support for requests received into the team’s ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate.
· Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required.
· Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed.
· Create new documents such as ‘How To’ guides to a high standard which are straightforward using non-technical language.
· Establish relationships with stakeholders across the organisation and help them resolve data issues and requests.
· Assist the Database Manager, and Database Officers in improving business processes for the successful and efficient management of supporter data.
· Work with the Database Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means.
· Import data using our tool Clarity Data Transform (CDT) and to see errors through to completion by either resolving the problem or escalating where appropriate.
· Support the Database Officers in delivering an ongoing training programme to all employees.
· Other data management tasks from time to time as identified by the Database Manager
What we are looking for:
· Experience of working with data sets, either in a CRM system or Excel-based system.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Experience of providing customer service to customers or users of a system
· Excellent verbal and written communication skills.
· The ability to communicate technical information to non-technical people in a supportive and easy to understand way.
· Intermediate Excel skills (VLOOKUP’s).
· A creative, positive, and proactive approach to problem-solving
· Good self-awareness with a willingness to learn new skills.
· Ability to manage multiple tasks simultaneously.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,500 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
Chief Executive
Design in Mental Health Network
£65,000 - £70,000
Remote, with access to London and UK travel
Full-time, permanent
Design in Mental Health Network is a registered charity, which aims to improve mental health outcomes by promoting knowledge exchange, co-production involving the voice of people with Lived Experience and challenging the status quo of mental health design.
We are a network of experts whose perspectives, thoughts, insights, opinions are grounded in research, professional qualification and/or lived experience. The collective includes a wide range of stakeholders involved in planning for, designing, building, managing and using spaces that impact on our mental health.
We believe the better the design brief is in determining and matching the evidenced needs of all users, the better the goal of improving the actual design of settings to support better mental health care and patient outcomes will be.
Good design facilitates human connection (therapeutic/supportive relationships) and to this end we advocate to engage and influence people with decision making capabilities and/or budget control, to understand how to use existing resources more effectively in leading to better mental health outcomes.
We want to actively challenge the status quo, using research and our design skills to reimagine radical new ways of approaching mental health care that improve the outcomes for patients and make these spaces better places to work for the staff on the front line. We’ll always do this from the view of what is best for the person receiving care, using the built environment as a platform for lasting stabilisation or recovery from mental ill health.
Looking forward to this exciting time we are seeking a CEO with the skills and experience to develop, implement and drive a plan to see our ambitious vision come to fruition.
There is now a growing appetite globally for what we do, with a group of interested people forming in the US and Canada as they invest significant sums in new buildings.
How to apply
Application is by way of CV and a Supporting Statement, which should clearly set out your motivations for the role and how your experience to date meets the requirements.
Please click the apply button for further information.
Closing date: Sunday 10th November
First interviews: Week beginning 25th November (conducted remotely by NFP)
Final interviews: Monday 9th December (conducted in-person, location tbc)
Registered Charity
1 - 5
The Design in Mental Health Network (DiMHN) is a charity dedicated to improving the design of mental health environments.
Thank you!
The Communications Executive will sit within the Science Communications team, a multifaceted group that helps tell the story around our science and the impact it’s making for people living with dementia. The team make dementia research accessible and inspiring to the public across a range of channels, including social media, digital content and the press.
Working closely with researchers who are vital in supporting the charity’s fundraising activities, the team also helps create engaging content relating to our research activities that will inspire support of our work.
The Executive will support the wider department through the management of content and the coordination of internal and external events, which requires liaising with our dementia researchers. The role also involves providing essential administrative and logistical support to the wider department and will report into the Senior Science Communications Officer, helping to support communications with our research community.
We are looking for someone with strong communication and organisation skills, great attention to detail and the ability to work across multiple projects, prioritise and work to deadlines. This is the perfect role for someone looking to work within communications and engagement, who has an interest in medical research.
Main duties and responsibilities of the role:
Scientist liaison and events coordination
· Leading on handling requests from teams for ARUK-funded scientists to host lab tours and speak at fundraising and public engagement events.
· Arranging internal events/workshops and activities that showcases the charity's research to the organisation.
· Helping to coordinate and deliver external events for researchers, including engagement activities, training days and workshops.
· Help produce content including presentations, lay summaries and briefings for speakers and events for the Science Communications team.
· Support Senior Science Communications Officer with the delivery of communications for Alzheimer’s Research UK’s scientific conference.
Content management
· Assisting the department with digital content management, including uploading blogs and news stories onto ARUK-managed websites.
· Ensuring that content and information is easily accessible through the intranet and other internal communications channels.
· Assist in developing multimedia science content, such as videos and infographics.
· Provide copywriting support.
· Co-ordinate production of daily news summaries from the communications department to share with employees on our intranet.
Media relations
· Helping to support the team with monitoring ARUK media coverage, including working with our media monitoring provider to ensure the platform is accurate and up to date.
· Supporting the team to create media coverage reports on campaigns and monthly round-ups of our daily-news summaries.
· Being part of the news desk and supporting the wider team with managing media requests.
What we are looking for:
· Confidence working with computers; knowledge of Word, Excel and Outlook.
· Demonstrable administrative experience or relevant transferable skills.
· Experience building and managing relationships with others both within and outside the organisation.
· A creative eye, with strong oral and written communication skills.
· Ability to prioritise and effectively manage multiple tasks.
· Good planning and organisation skills with excellent attention to detail.
· A hard-working team player, with ability to use initiative.
· Friendly and professional demeanour.
· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £23,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 3rd November 2024, with interviews likely to be held week commencing the 11th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our Website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Thank you!
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.
It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.
The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.
The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.
Who are we looking for?
The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work.
The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.
They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.
What we offer
· £34,199 pro rata (based on a standard working week of 37.5 hours)
· Working hours: Can be delivered flexibly, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative storyteller to develop our presence across social media and manage engaging campaigns that create emotional connections and deliver results.
Hours: 21 hours per week
Salary: £30,000 - £32,000 pro rata, depending on experience
Location: Remote working, with occasional travel for meetings
About The Flying Seagull Project
A unique team of artists, performers, play specialists and fun-devotees, we are dedicated to ensuring no childhood passes without proper play, big belly laughs and everyone feeling valuable. We work across the UK and internationally, reaching out and sharing circus, music, art, dance and play experiences with children and communities facing the harshest of crises due to poverty, war, isolation and illness.
We create safe spaces, either in our big top tent, or an empty car park or wherever we can take over a corner, to ensure that every child feels safe, seen and special. The locations we work in include refugee camps, orphanages, institutions, refuges, marginalised communities, hospices and community centres. What unites us is the energy, determination and commitment to creating genuine childhood joy for those starved of that basic right and making magical memories that can last forever.
Our medium-sized charity is led by CEO Ash Perrin, with five core staff and a team of highly experienced crew and volunteers. We also have hubs in the Netherlands and Norway. We are a dynamic and friendly organisation, dedicated to delivering a huge impact with limited resources and are looking for people who are driven and who share our mission.
The Role
This is an exciting and pivotal new role, with huge scope and freedom to increase our reach and promote our dynamic, unique charity in a direct and rewarding way.
Your first job will be to draft our Social Media and Creative Communications Plan, setting out the key opportunities, milestones and targets for the next few years.
You’ll be responsible for developing our brand presence across multiple social media platforms. You’ll manage authentic, highly-engaging campaigns that delight our community, creating emotional connections and delivering results.
An all-rounder with the ability to see social media and communication plans through from inception to delivery, you’ll be adept at creating and editing digital media as well as analysing their performance.
In this role you’ll work closely within our tight-knit team, reporting directly to the CEO.
Responsibilities
- Bring the brand to life on social media with compelling and consistently engaging creative communication.
- Draft and roll out a compelling Social Media and Creative Communications Plan.
- Set KPIs, work to targets, analyse and report on performance.
- Reacting quickly to opportunities and title deadlines, keeping pace with a dynamic agenda.
- Increase engagement for existing audiences while acquiring new followers.
- Lead the creation and delivery of email marketing to charity stakeholders and our wider community.
- Create and run a GTM calendar to plan and schedule posts and campaigns that support the brand strategy.
- Work with the Executive Director to design and deliver integrated digital fundraising campaigns.
- Provide support Social Media support to our Netherlands and Norway hubs as required.
The Ideal Candidate
Vibrant, boundary pushing, brave and creative, you will be adept and skilled at creating and managing exciting and engaging content across all social and digital channels.
A natural storyteller with fantastic ideas and drive to share the magic we bring, building unity and compassion with new and existing audiences, promoting our work and expanding our reach and reputation.
Skills
- Minimum three years’ demonstrable experience working in social media & creative comms.
- Adept at developing and executing social media & communication plans from inception to creation to delivery to analysis.
- Skilled with digital editing software (Adobe Suite) as well as in-app editing on social media platforms.
- Able to write good copy, edit photos and video and create social native content.
- Skilled with Adobe Suite and able to learn new software quickly.
- Up to date with the latest trends, developments and opportunities on social media that align with the brand.
- An eye for excellent content, design and copy, understanding brand nuances like tone, personality and visual identity.
- Self-sufficient executor with a can-do attitude in a challenging and evolving environment.
- Comfortable working to targets, managing KPIs and delivering to deadlines.
- Commitment to The Flying Seagull Project’s vision, mission and values.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or age.
How to apply
If you think this sounds like your ideal opportunity and you’d like to join our Seagull team as our new Social Media & Creative Communications Lead, please apply as soon as possible. We are considering applications on an ongoing basis as they are received, so don’t delay!
We will hold the first round of virtual interviews on 20th & 21st November 2024 for early applicants, with a potential second round of virtual interviews at a later date.
To apply, please send your cover letter (maximum two sides of A4) clearly stating how you meet the role requirements and skills and an up-to-date CV to Tania Skae. Thank you.
The client requests no contact from agencies or media sales.