Fundraising Database Manager Jobs
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London Legal Support Trust has been supporting free legal advice providers for the last 21 years by providing financial and non-financial support. The organisations we support include Law Centres, Citizens Advice, and other legal advice agencies.
We are looking for an organised, proactive and purpose-driven individual to join our brilliant team as an Admin and Operations Assistant. You will provide essential support to our team, ensuring smooth and efficient administrative operations. By supporting the wider team, this role plays a vital part in enabling the charity to achieve its mission, ensuring that resources are managed effectively, and helping to deliver services that make a meaningful difference to the legal advice sector.
MAIN DUTIES & RESPONSIBILITIES
Meeting & Event Planning and Support
- Plan, coordinate and support meetings and other events
- Book rooms, manage catering orders and manage other meeting logistics
- Provide on-site support for meetings and events
- Prepare meeting agendas, take meeting notes and minutes
- Assist with volunteer coordination
Communication & Coordination
- Handle incoming calls, emails, and other communications
- Draft correspondence to external stakeholders and trustees
- Help to ensure that the website is up to date
Operations Support
- Support the day-to-day operations of the charity
- Assist Head of Operations in developing systems and processes to enhance the efficiency of the charity’s operations
- Help update organisational policies and ensure compliance
- Monitor 3rd party contracts and assist with review of services prior to renewals
- Help manage HR practices, including managing starters and leavers procedure in relation to IT and software access
- Support employee training and wellbeing programme
Office & Project Management
- Ensure office has working equipment and sufficient materials
- Organise and maintain our internal documents
- Help maintain and improve LLST’s internal databases
- Help maintain contact database in line with data protection and LLST policy
Financial & Procurement Assistance
- Assist with the gathering, review and processing of invoices and expenses claims
- Support the Head of Operations in evaluating suppliers and negotiating contracts
- Research suppliers to ensure cost-effective purchasing
- Perform due diligence checks on suppliers and vendors
- Help with the preparation of financial reports
General
- Ensure LLST’s activities comply with charity, company and general law
- Promote LLST externally and ensure its good reputation is maintained
- Other tasks as required and generally commensurate with the post
PERSON SPECIFICATION
Essential Criteria
- Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
- Excellent attention to detail, well-organized with ability to prioritise tasks
- Professional, reliable and responsible
- Excellent interpersonal skills, including written and oral communications skills
- Confidence with IT including Microsoft Office suite
- Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
- Highly motivated, with ability to work on own initiative and as part of a small team
- Flexibility and willingness to learn new skills
- A positive attitude to problem solving and finding new solutions
- Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
Desirable Criteria
- Experience of administrative assistant
- Experience of working in charitable sector
- Knowledge and understanding of Microsoft Office suite
The client requests no contact from agencies or media sales.
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. Although the geographical remit of each Grants officer can change on occasion, it is anticipated that this role will be responsible for the London Boroughs across North West and South West London, plus uniform youth groups who deliver their activities cross-borough.
The Achievement Award scheme is JPF’s flagship programme, with almost 2000 schemes in over 1400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At JPF we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically, but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of London. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve significant travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to support our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and regular use of a database). It could be a great role for someone living in North West or South West London.
JPF is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
The primary responsibilities of the work will be:
To promote and strengthen the Jack Petchey Achievement Award scheme and associated programmes (Leader Award Grants, Educational Visits, Environmental Awards and Partnership Programmes) in schools and youth organisations
To support schools and youth organisations to administer the Jack Petchey Achievement Award scheme to a high standard and maximise the positive impact it has on young people.
To ensure that schools and youth organisations maximise their use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award scheme.
To ensure that accurate data is recorded on all JPF systems.
To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
To assess new applications and monitor the impact of the Achievement Award Grants we make in your assigned local area.
To work with your colleagues in the Grants Team to deliver excellent grant making and relationships with Jack Petchey Foundation beneficiaries.
About You
This is an exciting time to join us as we grow our work as a Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. We are seeking an efficient, highly organised team member with excellent database and communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an excellent eye for detail, strong administration and database skills and the ability to communicate confidently and present a positive external profile for the charity. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will be someone with great organisational skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement to meet the demands of this role, which on occasion can require up to 2-3 out of hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked.
This is a perfect time to join the Foundation with a new organisational strategy to deliver – we are exploring how to streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibilities
The Grants Officer will support schools and youth organisations to operate the Jack Petchey Achievement Award scheme.
The primary duties are:
1 To develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities.
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required.
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with JPF policies and procedures.
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekends), including making a speech to congratulate the young people.
2 Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard.
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively.
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure that JPF funding is well spent and to identify opportunities to improve delivery.
2.4 Organise and deliver digital and in-person training and/or sessions to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively.
3 Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants.
3.2 Approve/authorise payment of AA grants and related programmes in accordance with JPF policies.
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate the return of funds where a grant has not been used in accordance with conditions.
3.4 Proactively manage risk, being alert to potential fraud.
3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively.
3.6 Assess and approve Leader Award Grant, Educational Visit Grant and Environmental Grant applications in accordance with JPF policy.
3.7 Assess applications for Leader Award Grants, Educational Visit Grants and Environmental Award Grants in accordance with JPF policy, with recommendations put forward to Grants Manager and Head of Grants team.
3.8 Provide regular updates on your work and Grants Officer patch to the Head of Grants team as required.
4 To promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for JPF communications, supporting communications team colleagues to raise awareness of our opportunities and impact.
4.2 Represent JPF at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote JPF’s small grant programmes and other opportunities.
4.3 Support and promote JPF’s partnership programmes to organisations on the Achievement Award Scheme, for example the Jack Petchey’s Speak Out Challenge, Step into Dance, Panathlon and First Give.
4.4 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a JPF Project Grant or other JPF funding. To promote the wider work of the Jack Petchey Foundation to schools and youth groups
5 Other Responsibilities
5.1 Actively contribute to Grants Team and JPF Team meetings.
5.2 Take a lead on specific projects as agreed with Head of Grants Team.
5.3 Contribute to the assessment of other small grant programmes as requested by the Head of Grants Team.
5.4 Provide telephone/email support and advice about JPF funding streams to existing grantees or potential applicants.
5.5 Work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible and all employees will be required from time to time to perform other duties as may be required by JPF.
The post holder will work as part of the wider team from the Jack Petchey Foundation headquarters in Canary Wharf with some home working possible within the framework of the JPF Hybrid Working Policy. You will be required to travel to attend visits, events and meetings, including at weekends and in the evenings. Some travel across London more widely may be required on occasion to support uniform youth groups in your portfolio who deliver their duties cross-borough around your assigned areas.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.
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Fixed-term contract to April 2026 (maternity cover)
Hybrid working, with one day per week at our London office
This is an exciting time for the WI, as we are planning the next stages of our strategy and building on our strategic vision to be bold and inspiring, growing and relevant, flexible and inclusive. We are proud to say that we continue to be the largest and most influential UK-based women’s organisation, with over 180,000 members. Our campaigns push for change on the issues that matter to women and their communities, and we have been a powerful voice throughout our 108 year history on issues from equal pay for women to protecting the environment from pollution. Today we continue to support and empower women to campaign to tackle climate change, to raise awareness of mental health, ADHD and Autism and to end violence against women. The WI has a track record of achieving real change on a huge range of issues, and this record of action shows that we are as relevant today as we were in 1915 when we began.
As a staff team, our strength is in trusting and engaging each other. We champion flexibility and inclusion, having implemented a bold hybrid model that supports a good work life balance and wellbeing, whilst at the same time allows the charity to flourish and do our best for our members.
About the Lead HR Officer role
In this generalist role, you will focus on the recruitment and retention of talented staff by helping to foster a positive, inclusive and empowering working environment that shapes our organisational culture. You will play an integral part in shaping policies, championing best practice, managing employee relations and leading mental health and wellbeing initiatives.
As Lead HR Officer you will have both a strategic and operational focus, from incorporating EDI into our practices to providing specialist support and expertise in areas such as recruitment, performance management and employee relations. This role is also responsible for the line management of the HR Coordinator, and you will at times deputise for the Director of People and Culture at HR Group and Board of Trustee meetings.
About you
Qualified to CIPD level 5 and experienced in busy HR environments, you should be adept at providing advice and support, skilled in reviewing and developing policy, and familiar with leading wellbeing activities and other HR projects to successful conclusions.
Exposure to HR systems and databases such as NaturalHR and external resources including HR-inform would be beneficial, as would knowledge of payroll management, experience of standing in for more senior managers and a Mental Health First aid qualification. You should be passionate about the WI’s mission to transform women’s lives as well as a true ambassador for diversity, with outstanding problem-solving skills and a confident yet sensitive approach to delivering change.
How to apply
For further information about this role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 2 March 2025
First and second-round interviews: w/c 10 March 2025
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Join London’s Air Ambulance Charity at an exciting time! We’ve just reached our fundraising goal to replace our two helicopters and are launching a bold new 15-year strategy. Our Data team is at the heart of this transformation, driving innovation and ensuring we maximise our impact.
As Data Officer, you'll play a key role in managing and integrating supporter data, ensuring accuracy, and supporting the fundraising team in making informed decisions. If you're detail-oriented, skilled in ETL, data imports, and reconciliation, and have experience with MS Dynamics CRM, Kingsway Soft, or Import-o-Matic, we’d love to hear from you!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.
Key responsibilities:
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Run ETL processes to maintain supporter data.
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Ensure accurate financial reconciliations for donations and lottery data.
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Identify and report data quality issues.
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Maintain clear process documentation and data flow diagrams.
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Support CRM data imports and integration.
What we’re looking for:
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Experience in data imports, transformation, and analysis.
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Knowledge of GDPR, PECR, and BACS regulations.
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Strong Excel and Access skills.
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Organised, detail-focused, and proactive.
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A collaborative team player with excellent communication skills.
Supporter Services Administrator
Position Objective:
- Responding to phone calls, e-mails and letter correspondence from members
- To provide the Fundraising Department with general administrative support
Term of Employment:
Part-time (3 days a week, ideally Monday to Wednesday)
Reports to:
International Membership Services Manager
Location:
Hybrid in London
Salary:
£28,500 (pro-rata)
Primary Responsibilities and Duties:
- Ensure that all member contact, including letter correspondence, e-mails and phone calls, reflects the organisation’s positions and values, contains up-to-date information and is handled in a timely, professional, and efficient manner
- Verify donor data, including demographic, membership, and personal information, and input it into the membership database
- Organise and maintain the Fundraising Department’s administrative systems and procedures, including processing credit and debit card donations, preparing cheque donations for banking, filing financial statements, and adding donations to the database
- Process invoices and liaise with the PETA Foundation US’ Finance Department
- Investigate and respond to donor and supporter enquiries in a timely manner
- Liaise with external agencies as required
- Perform general administrative tasks
- Perform any other duties assigned by the supervisor
Qualifications:
- Experience with Windows, Microsoft Outlook and database systems, preferably Raiser’s Edge
- Experience in a membership services or relevant customer services role
- Knowledge of animal rights issues and PETA UK’s campaigns
- Excellent verbal and written communication skills
- Exceptional organisational skills, with experience in managing multiple tasks
- Strong attention to detail with proven ability to deliver highly accurate work
- An understanding of GDPR is desirable
- Ability to maintain strict confidentiality at all times
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
The client requests no contact from agencies or media sales.
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.
This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme – working across the charity to ensure we have the right volunteers to support our work. The role will work with the Head of Marketing & Communications to promote and advertise our volunteer opportunities. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.
You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.
Duties of the role
Supporting the charity to deliver brilliant projects and service that support children and their families:
Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex – volunteers are a vital part of our ability to deliver and fund these projects.
This role will:
· Work across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities and office work.
· Lead on the co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity, the role and to support our work.
· Set up interviews and initial getting to know you conversations to understand the skills, experience and needs of volunteers to ensure they are matched with the right role in the charity.
· Ensure that volunteers are able to achieve their aspirations in terms of work, education, training or further volunteering during their time with the charity.
· Co-ordinate individual and/or group supervision and support for volunteers.
· Ensure that volunteers involved in the charity’s work have access to relevant training and required policies and procedures to ensure they feel confident and are able to develop the skills needed to carry out their role.
· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.
· Manage a volunteer database inline with relevant data protection legislation and ensure that all volunteers undergo appropriate, recorded, due diligence in their recruitment process.
· Support volunteers to share their experiences as case studies and reflections.
· Coordinated volunteer thank you events, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.
· Work collaboratively with the team and external partners to develop volunteer recruitment pathways for our service delivery projects.
· Create new partnerships with companies, the community and partners to create a flow of volunteers into the charity to support our work.
· Manage the offboarding process for all volunteers, ensuring a brilliant experience for all our volunteers from start to finish.
· Support the Head of Marketing and Communications to create promotional, marketing and supporting materials related to our volunteer programme.
· Lead of the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.
· Reporting on the volunteer function as part of the management information and against set KPIs and targets.
Support the charity more widely:
· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.
· Model excellent conduct and behaviours in line with the charity’s values and ethos.
· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.
· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters and volunteers.
Person specification
Essential experience, skills and knowledge for the role:
1. Experience and understanding of the principles of volunteer management in a charity and/or not for profit.
2. Experience and understanding managing volunteers.
3. An understanding of safeguarding and welfare management of volunteers.
4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.
5. Able to prioritise own workload effectively and confidence to work autonomously.
6. Excellent time management skills with strong prioritisation and organisation skills.
7. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.
8. Ability to handle confidential volunteer information.
9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).
10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.
Desirable experience, skills and knowledge:
1. Experience managing communications and/or marketing to support volunteer engagement and support.
2. Previous work experience with a non-profit, or charitable organisation.
3. Experience of using MailChimp or other CRM & email platforms.
Work skills you’ll need on the job:
1. A can-do attitude.
2. Brilliant organisational skills.
3. Excellent people skills, adaptable and flexible in manner and approach.
4. Excellent written and verbal communication.
5. Ability to support and motivate others.
6. Ability to work on own initiative and as an active team member.
7. Ability to work under pressure and in a fast-paced environment.
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Subsidised car parking in Brighton.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
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Application Process
To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.
Your covering letter must address your experience, skills and knowledge against the ten essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline midnight 2nd March 2025.
· Shortlisting w/c 3rd March 2025.
· Interviews will be Thursday 13th March 2025 in central Brighton.
Interviews will be with the CEO, the Head of Finance & Operations and the Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.
The role will be available from 1st April 2025 onwards (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven special events team. Breast Cancer Now has built up a strong special events function, with a calendar of events that appeal to a range of our supporters.
This is a key role within the team, helping deliver our varied portfolio of fundraising, stewardship and cultivation events. This is an exciting time for the team as we’re introducing new events to the calendar and refreshing long-standing events, to ensure we create engaging opportunities to maximise fundraising and raise awareness.
Working alongside the senior special events manager, you’ll be involved in supporting and leading on multiple aspects of the planning process, including leading on model relationship management, taking ownership of event marketing plans, and working with key suppliers, supporters, senior volunteers and stakeholders, to help ensure a smooth event delivery.
This is an exciting role for somebody looking to progress in their special events career and gain experience of working on high-value and unique events.
About you
We’re looking for an individual with experience of working within an events team, demonstrating experience and a proven track record in creating, planning and running successful high-quality events, ideally within the charity sector.
You’ll need excellent organisational and time-management skills, as well as strong attention to detail and the ability to stay calm under pressure in fast-paced environments. You’ll need to be confident and comfortable working in an ambitious and busy team that’s driven to provide a high level of supporter care and excellent and exciting events.
You’ll work with other internal teams on elements of events, so strong communication and the ability to work as part of a team is key. You should have experience of strong relationship management of suppliers, supporters and volunteers.
We’re a hard-working team, looking for somebody who’s passionate, driven and dedicated to run an exciting calendar of high-value events.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 24 February 2025 at 9.00am
Interview date: Week commencing 3 March 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR and Office Administrator
Brain Tumour Research is looking for an HR and Office Administrator to help support the HR and Operations Manager in the smooth running of the HR department.
As a key member of our HR and Office team, you will provide a friendly, confidential support service for the Charity, under the guidance of the HR and Operations Manager.
This role is Full Time, but we will consider applications from those looking for Part time, and will be based at our office in Milton Keynes.Whilst there is scope to work a hybrid pattern, this role would ideally be office based five days a week.
Key Responsibilities:
As an HR and Office Administrator, your key responsibilities will be to assist the HR and Operations Manager with the administration of the employee lifecycle at Brain Tumour Research, this will include
- The accurate and confidential administration for HR; using Microsoft Office and our HR database
- Assist with the setting up of meeting rooms, supporting with the facilities management of the office space, and ensuring the office is a pleasant and functional environment.
- Support the Fulfilment Manager at busy times, to dispatch orders to supporters and our Fundraising team.
Requirements:
- Excellent administration skills, detail orientated and systematic, with the ability to prioritise competing demands
- Excellent communication skills
- Experience of handling and managing confidential data
- Good IT skills, including use of Microsoft Office
We will be offering interviews on a rolling basis, and reserve the right to close the application window early.
To apply:
Please send you CV via our Application System.Short listed candidates may then be asked for a covering letter, with specific criteria prior to the first interview.
First interviews will be held via MS Teams, and Second Interviews will be held in person at our offices in Milton Keynes.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
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The client requests no contact from agencies or media sales.
You’ll be at home recruiting and interviewing new volunteers, pulling teams together, planning and strategising. You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.
We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team. This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy. Now couldn’t be a better time to join.
We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post. We've already a team of over 30 brilliant volunteers. Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country.
Essential Skills & Experience
-At least 3 years’ experience of volunteer management
-Understanding of the laws and regulations around volunteering.
-Experience of recruitment, managing volunteering shifts, supervision and monitoring.
-Thorough understanding of safeguarding practices and issues.
-Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
-Strong writing and presentation skills.
-Experience of working within voluntary sector.
Desirable
-Experience of organising volunteer events.
-Experience of working with local volunteer groups or networks.
-Experience of using a CRM or volunteering management system.
-It would be great if you stammer, but not essential.
Soft Skills
-Leadership
-Empathetic
-Able to manage and prioritise a varied workload within deadline.
RESPONSIBILITIES
- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead. Work with the service managers to review training and update training modules.
-Ensure there is appropriate training, support, supervision and acknowledgement for all volunteers and ensure recruitment and processes comply with the charity’s values & EDI requirements
-Research and write volunteer policies and procedures, including risk assessments.
-Support and recruit volunteer community leaders; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders, and longer term, put a funding case together to support a training weekend for community leaders.
-Keep records on which community groups are active and identify areas of need and feedback mechanisms.
-Work with Content & Communications Lead to produce regular mailings for volunteers and recruitment drives and promote volunteering through recruitment and publicity strategies and campaigns.
-Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.
-Maintain the database of volunteers + ensure all volunteers are registered members.
-Manage budgets and resources, including the reimbursement of volunteer expenses.
If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. Please send Jacqueline Fitzsimmons:
1. A CV.
2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience.
If you want to chat through the post first, email Jane Powell
One to one Zoom interviews will be held in the first instance with the CEO. Candidates will then be shortlisted for a panel interview via Zoom.
1st panel interview Online, 18th March
2nd panel interview London, in person, 24th March
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.
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The client requests no contact from agencies or media sales.
– Events Officer
Department – Strategy & Fundraising
Benefits – 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme.
Contract Type – Permanent (Full time), 37.5 hour/week
Location – London office (Lord’s Cricket Ground, St John’s Wood, London, NW8 8QN)
Reporting to – Special Events Manager
Direct reports – None
1) Background
Chance to Shine (CtS) is a national children’s charity. We change young people’s lives through cricket, giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.
Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.
The team adopt a hybrid approach with team members currently working from the office on average 2 days per week.
2) Purpose of the role
The Fundraising Team is tasked with securing new partners and donors and the stewardship of existing supporters across a range of funding streams: Corporate, Events, Trusts and Foundations, Individuals, and statutory funding to support the delivery of CtS programmes.
This role will work with the Special Events Manager to deliver an annual portfolio of fundraising, challenge & beneficiary events as well as supporting with the delivery of corporate partner activations.
The role will primarily:
• Assist with the implementation of CtS events programme
• Manage events as identified by the Special Events Manager
• Lead on the challenge events programme and the stewardship of our challenge event supporters
• Responsible for the organisation and coordination of CtS beneficiary events
• Assist with the delivery of corporate sponsor activation plans
• Assist with the stewardship and prospect research of event supporters
3) Key responsibilities
Special Events
• Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs
• Manage the fundraising to support the event programme as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required
• Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on Raisers Edge
• Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates)
• To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year
• To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research
• To recruit and manage volunteers to support CTS fundraising events
• To regularly monitor the events inbox
• To manage and support the delivery of activities that may occur in partnership with other charities
• To co-ordinate and manage invitations to hospitality opportunities
• To co-ordinate and manage evaluation of events
• To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures
• Lead on financial elements for CTS events – raising invoices, tracking payments and income
Challenge & Beneficiary Events
• To organise all challenge event activity, including identifying potential challenge event supporters and partnerships
• To provide support to third party supporters raising funds for CTS through beneficiary event activity
General
• To ensure that the CRM database and donor records relating to all events are kept up to date
• To maintain the events section on the website
• To work with the communications team to promote events activity on all digital platforms
• To assist with the design and creation of event materials to promote events.
· To assist with wider fundraising tasks as required
• The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available
4) Key Relationships
The job holder will liaise with:
• Chief Executive and the CTS Senior Management Team
• Fundraising team
• Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
• Supporters, prospective supporters, ambassadors and suppliers
• Event volunteers
5) Skills, knowledge & personal competencies
Essential:
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun
• Excellent organisation, timekeeping and administrative skills
• Proactive working style with the ability to forward plan and problem solve
• Excellent written and verbal communication skills with strong attention to detail
• Comfortable dealing with stakeholders at all levels
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks
• Ability to prioritise workload and manage multiple deadlines
• Happy to be hands on and get stuck into a variety of tasks
• Creative, energetic, proactive and outgoing
• An ability to spot opportunities
• Able to work extended hours to support events as required (TOIL will be available)
6) Experience & Qualifications
Essential:
· 1-2 years’ experience within events and/or fundraising
A passion for fundraising and events with relevant voluntary or work experience
• Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint)
• Full UK driving license and able and willing to travel throughout the UK
Desirable:
• An interest in cricket and/or the sport for good sector
• Experience using CRM/Fundraising Databases (e.g. Raisers edge)
• Knowledge of Adobe InDesign or Canva.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind have secured funding from the National Lottery Community Fund to deliver a new outreach programme, designed to increase awareness and access to mental health support for children, young people (CYP) and families from underserved communities, children who may not be in school, or who may not be able to travel to use our services. Utilising your skills in engaging young people where they are, these roles are a key part of ensuring our work supports any young people who need our services.
Job Summary
The role includes:
- Delivering direct outreach with young people to raise awareness of mental health support and pathways.
- Providing detached mental health services within the community to address challenges in a non-clinical environment.
- Using your skills to develop engaging resources that increase awareness and understanding of youth mental health issues, and adapt them to different languages and local communities.
- Work alongside our Parental Engagement Practitioner to deliver with community groups and partner agencies, raising awareness throughout diverse communities across our boroughs.
- Create and manage partnerships with local community groups for the purposes of raising awareness and increasing access.
Key Responsibilities
- Work with your team to develop children and young people’s outreach provision offered by HFEH Mind, using creative approaches to engage CYP.
- Help CYP and parents to overcome logistical challenges to accessing support.
- Work in partnership with community organisations to work with underserved groups including boys and young people from minority ethnic backgrounds.
- Offer direct outreach support to young people who have been excluded from school or with emotionally based school avoidance.
- Participate in a mapping exercise of local communities, languages and knowledge of mental health.
- Use trauma informed approaches (e.g., ARC, Tree of Life) to support children, young people and their parents and carers.
- Signpost anyone accessing the provision to appropriate and local on-going support; and build up your knowledge and networks of such support.
- Deliver interventions in community settings and at our Circle site.
- Meet the KPIs and outcomes of our Lottery funding.
- Work alongside our young advisors and parental support group to ensure new ideas for engagement are co-produced
- Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
- Document work done on our database, and ensure that service user feedback can be recorded, and can provide evidence of our effectiveness.
You will have:
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Experience of working with children and young people and parents, with an understanding of mental health.
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A person-centred approach to work.
- Demonstrable commitment, knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
- A creative outlook on work, and ability to develop new ideas.
- The ability to engage with children, young people and parents and carers who may not have accessed any previous mental health support.
Hours for this role:
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12pm - 8pm
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Some weekends and later evenings
Please see full list of requirements for the role in JD.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
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The client requests no contact from agencies or media sales.
Business & Human Rights Resource Centre seeks a highly skilled and motivated Development Officer with a strong background in grant writing. The ideal candidate will have exceptional English language communication skills, a keen eye for detail, and a proven track record in supporting teams to secure funding for mission-driven organisations. The successful candidate will play a critical role in helping our organisation grow by crafting compelling donor communication (including reports and applications), identifying new funding opportunities from across the European private funding community, and building relationships internally and externally.
Reports to: Deputy Director/Director of Development
Salary: GBP 34,000 – 37,000, commensurate with experience and adjusted according to location (the range is aligned to London cost of living; if based in another location, the range will be adjusted accordingly)
Closing date: 7 March 2025. Interviews and written exercise will be conducted in March, with the view of having the successful candidate in place in April or May (with flexibility).
Location: UK or EU (UK or Germany preferred). We are a predominately remote organisation, with offices in London, Berlin, New York City and Colombia. Candidates with outstanding qualifications or experience and based in the US/Canada (ET only) will be considered.
Contract type: Full time (35 hours/week)
Annual leave: 24 days/year
Start: April or May, with some flexibility.
About the organization
Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.
Our work covers the full range of human rights in business, with particular focus on four priority programmes: just energy transition and natural resources; accountable digital technologies; civic freedoms and human rights defenders; and workers’ rights in global supply chains. These are strengthened by cross cutting themes: corporate legal accountability and racial & gender justice.
About the position
This position is ideal for an experienced grant writer who is interested in being a member of our growing and dynamic Development Team (4.5 FTE) that raises about £5 million annually to support the Resource Centre’s work with partners and allies across the world. You will work closely with an experienced team of fundraising and MEAL specialists, based on five continents, to ensure the highest quality products for our private and public funder audiences (foundations, multilateral and government agencies, and individuals in all regions.) The successful candidate will also work with Global Team members to support efforts to grow our funding base from private foundations across Europe.
Key Responsibilities
WRITING
- Build strong working relationships with teams across the organisation to gather information and collaboratively shape donor materials, including but not limited to: Executive Director’s updates, letters of inquiry, case for support, formal applications, funding reports, individual appeals, and Annual Impact Report.
- Develop, edit, and submit high-quality written and digital applications that clearly articulate BHRRC's mission, vision and impact (and/or that of BHRRC’s specific priority programmes) to foundations, and relevant government agencies, building a compelling case for funders to support BHRRC.
- Demonstrate appetite for learning BHRRC’s core advocacy objectives and approaches, and their evolution, in order to be able to contribute substantively to proposal development.
- Lead the generation of funding reports, in partnership with Development Team members and international and regional programme teams, to ensure funder requirements are met.
- Use our CRM database (Salesforce) to manage calendar for grant submissions, renewals, and reporting to ensure Development Team is on track and deadlines are met.
- Track and report on the success of funding applications, providing regular updates to the Senior Management Team.
RESEARCH & FUNDRAISING
- Research, identify, and evaluate new funding opportunities throughout the EU and analyse funding requirements, eligibility, and fit with BHRRC’s mission and strategic goals. Present recommendations for approaching strong prospects to the Senior Management Team.
- Maintain a comprehensive database of European funding prospects/opportunities.
- Collaborate with the Deputy Director/Director of Development and the Europe Development Manager to design and implement a strategic fundraising plan for the EU, focused on expanding institutional support for BHRRC.
- Build and maintain relationships with select EU funders, ensuring proper stewardship and communication.
- Monitor trends in European philanthropy that may influence BHRRC’s approach to institutional fundraising, and keep informed of emerging opportunities.
ORGANISATIONAL
- Work with Development and Communications Teams to ensure all organisational documents used for fundraising are updated. Suggest and create new materials.
- Assist in developing and maintaining a shared system of information management for programmes and organisational data used in funding reports.
- Participate in the development of BHRRC’s fundraising strategies, and organisational policies and guidelines related to fundraising.
- Pursue ongoing professional development through a collaborative goal-setting process, which provides opportunities for both reflection and forward planning.
Essential skills and experience
- 3+ years of foundation/government fundraising experience, with an emphasis on grant writing.
- Exceptional writing skills and demonstrated ability to develop original proposals, reports, and other donor correspondence. Strong ability to express ideas clearly both in written and oral communications.
- Able to work efficiently and methodically to support achievement of deliverables; strong prioritization skills; self-motivated and organised; and comfortable working independently within agreed framework while maintaining communication with a global team in different time zones and geographies.
- Experience collaborating with culturally diverse teams with the ability to effectively lead and manage projects as well as harness team creativity.
- Strong research skills, with the ability to identify appropriate grant sources.
- Highly-developed project management skills and ability to work on multiple projects simultaneously, prioritizing tasks as needed based on deadlines and workflow.
- The ability to grasp, analyse, summarise, and present complex information coherently to external audiences is required.
- Experience thinking critically about impact is required.
- Strong commitment to human rights, and to the mission and values of the Resource Centre. An understanding of business and human rights issues in a global context is a plus.
- Proficiency using Office 365 (including Word, Excel, PowerPoint, Outlook, Teams and SharePoint). Familiarity with fundraising software or CRM tools.
- Bachelor’s Degree
PHYSICAL REQUIREMENTS
- Stationary works station: The employee must be able to remain in a stationary sitting position for up to 7 hours a day with appropriate breaks.
- Manual dexterity: The role requires the frequent use of hands for typing, writing, and handling office equipment.
- Remote working: Ability to manage remote work independently, demonstrating self-motivation and effective prioritization skills.
- Visual acuity: The employee must have the visual ability to perform extensive computer work for long periods, including reading and analysing data on a computer screen.
- Communication: The role requires the ability to communicate clearly and effectively in both written and verbal forms.
The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGBTQI+ or Indigenous.
Recruitment process: Interviews and written exercise will be conducted in the last week of March, with the view of having the successful candidate in place in April or May (with flexibility). More details:
The first interview will be conducted virtually via MS teams and includes one hour for the interview and one hour for a short written exercise. If you are selected for a second-round interview you will also be asked to provide a professional writing sample. Depending on your location, the second interview may be conducted in person. We will ask if we may consult your references after the second interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join London's Child Poverty Charity to deliver life changing work to ensure every child in London is well prepared for life. The Childhood Trust works to change the landscape for children living in poverty. Since 2013 The Childhood Trust has raised £50m million through our matched fundraising campaigns that have enabled us to fund the delivery of projects across all London boroughs, engaging an estimated 300,000 children and young people annually. Our advocacy and research reach audiences in the millions to raise awareness of the impact of poverty on children and our volunteering programme transforms children’s lives through direct delivery.
The Childhood Trust’s volunteering programmes are a vital part of our work. Not only do they deliver direct support to children experiencing poverty in London, they help us to engage volunteers in making a real, tangible difference.
As the Project Officer for the Transforming Spaces programme, you will work closely with the rest of the team to manage our pipeline for families accessing support. You will attend site visits to scope projects and lead on the design and planning of the refurbishments. As someone with excellent relationship management skills, you’ll communicate effectively with both beneficiaries and our corporate partners to ensure the success of the programme.
You will join our friendly, hybrid team and be passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and agile as well as having the ability to work autonomously and have an appetite for continuous improvement to ensure programmes and projects run smoothly and are executed to a high standard. There will be opportunities also for growth and development within the role.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
Your application should address the following:
- What motivates you to work at The Childhood Trust, why are you passionate about this role and how your values align with ours.
- How your experience, skills and knowledge demonstrate your ability to succeed in this role. We are looking for specific and succinct examples in line with the job description and person specification.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.
The Legacy and In Memory Officer, alongside their fellow Officer team member, is responsible for delivering excellent donor care and stewardship of Legacy and In Memory supporters, as well as inspiring others to consider supporting the Macular Society in a way that suits them.
Your team is ambitious, curious and actively seeking ways to continue growing income from legacies and in memory donations, using a range of channels. Our team members enjoy working collaboratively, within a positive culture of high support and challenge.
You will contribute towards this by supporting the development of Legacy and In Memory campaigns, materials and stewardship, whilst ensuring that all donations and correspondence are recorded accurately, enquiries are fulfilled and donors thanked promptly.
We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
We offer a flexible approach to working in this role, including the potential opportunity to work compressed hours over fewer days, or spreading out the hours out across the working week.
It is important that you can work from our Andover office for all, or some, of your hours, in order to process and fulfil postal correspondence and donations.
The client requests no contact from agencies or media sales.
We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.
Key Responsibilities
The candidate will be responsible for administration at Soundabout which includes:
• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.
• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.
• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.
• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)
• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.
• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).
• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.
• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required.
• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.
• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.
• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.
• Supporting administrative tasks across the organisation as required.
The client requests no contact from agencies or media sales.