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We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Thank you!
Through the appointment of a Strategic Programme Director (SPD), we have been given an opportunity to bring a step change in our mission and ministry across the Diocese of Coventry. With a history of innovative missional practice and a dedicated team of lay and ordained leaders across our diverse geographical area (Warwickshire, Coventry and part of Solihull), we are looking to appoint a strategic thinker who is solutions focused with experience in bringing impactful change. The SPD will join us at an exciting time in the strategic development of the Diocese of Coventry as our new diocesan bishop takes up her responsibilities with a vision to see all churches flourish. A highly consultative approach will be needed as we look ahead to the beginning of this new season.
The Strategic Programme Director will be responsible for contributing to and supporting the Bishop’s Senior Staff Team and key lay and ordained leaders in the delivery of the diocesan strategy. The role will ensure that the programmes, projects and workstreams within the plan are delivered on time, within scope and budget. The Programme Director will provide oversight of the strategic plan from inception of ideas through implementation to delivery of projects. Working collaboratively across the Diocese, the role will also ensure that key outcomes are well-defined, appropriately prioritised, delivered to plan and within budget. The role will include shaping and scoping the request for partnership/external funding.
Programme Development & Planning
- In the first year: To prioritise the clear articulation of a diocesan wide vision and direction of travel through working closely with the Bishop and the Bishop’s Senior Staff Team building on the work achieved in recent years.
- Work with key stakeholders to develop strategic initiatives aligned with the diocesan vision and strategy
- Ensure strategic proposals have clarity and viability
- Ensure effective communication with clarity, consistency and transparency
- Work with senior leaders to prioritise outline proposals
- Work with senior leaders to develop change proposals including detailed outcomes and the process by which those outcomes will be achieved
- Regularly assess the viability of development proposals
- Work with partnership funding bodies, including the C of E Vision and Strategy Team, to submit funding proposals and assure the quality of applications for any partnership funding
- Represent the Diocese in discussions with partnership funders
- Work with senior leaders to make the best use of central resources to support change
Programme Management
- Facilitate the launch of partnership-funded strategic projects, ensuring they are appropriately planned, resourced, measured and managed.
- Establish appropriate programme governance, including risk management, change management, regular reporting, and budget management
- Work with the communications team to ensure consistent and effective messaging
- Establish review and support processes to ensure projects are delivered successfully
- Ensure intervention processes are developed to pause, or if necessary, terminate projects that have demonstrated they will not deliver
- Capture and publish lessons learned, and support research studies
- Build consistent protocols for all significant strategic development initiatives
- Track progress against a detailed project plan, deliverables, outcomes and measures
- Manage changes in project scope, schedule and costs, escalating to BSIG as required
- Provide support for operational aspects of projects in liaison with diocesan colleagues
- Ensure project leads/managers regularly complete a quality project highlight report
- Address project issues and risks, escalating to BSST accordingly
- Report project status to BSST on a regular basis
- Oversee production of all necessary annual reports for the Strategic Investment Board
The client requests no contact from agencies or media sales.
Thank you!
Overall Purpose
The Office Administrator will provide comprehensive administrative and secretarial support to ensure the smooth and efficient operation of the Foundation. This role is responsible for maintaining and developing administrative systems, both manual and digital, while supporting all core functions, including executive board, grant-making, fund development, and finance. Acting as the central support for the team, the role ensures internal processes run effectively by managing key administrative tasks and coordinating internal and external meetings. Through excellent organisation and attention to detail, the Office Administrator plays a vital role in keeping the foundation connected and running seamlessly.
Responsibilities
Provide administrative support to all staff of the foundation.
Manage the administration of information systems, including filing and database management.
Type and word-process documents and letters as required.
Undertake routine collation of information relating to the foundation’s services.
Office Coordination & Communication
Serve as the first point of contact for incoming phone calls and emails, greeting and assisting visitors, and overseeing the handling of incoming and outgoing post and deliveries.
Contacting individuals and groups by telephone when clarification or further information is required.
Provide customer service support when necessary.
Administer and keep up to date the contacts database and formal records or organisations the foundation works with.
Enter details of applications and donors into CRM systems.
Maintain and develop communication with affiliated and other voluntary groups, including supporting networking events.
Operations & Supplies Management
General office administration, including the maintenance of equipment inventories, training records, PAT testing schedules, and room bookings.
Manage the ordering and stocking of stationery, equipment and other office supplies.
Marcomms Support
Assist in the preparation, production, and distribution of regular newsletters, including maintaining the mailing list database.
Assist in posting content on social media platforms.
Executive Board Assistance
Work with the CEO to prepare and manage quarterly Board meetings for Foundation, and as required, other partners (including JCT)
Prepare for meetings, including compiling and distributing board papers, managing meeting dates and availability, and ensuring logistical arrangements.
Take accurate minutes and provide general administrative support for Board level members, always ensuring strict confidentiality.
Regularly update and maintain Board requirements, including EDI data, references, annual Conflict of Interest declarations, DBS checks, and other governance related documentation including Foundation Training log and Policy changes.
Provide administrative support to the Chair of Trustees as required, ensuring they have the necessary documentation, scheduling support, and other assistance to fulfil their role effectively.
Events and PR
Assist with organising events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.
Representing BLCF
Work as an effective Ambassador for the Foundation always, including at events and external networking.
Engage with the UK Community Foundation peer network to ensure the best practice is shared from across the sector
Experience
Demonstrable experience of using online file managements systems (e.g. SharePoint) to manage data and information relating to an organisations core systems, policies and processes.
Experience in working at Board or senior levels with supporting administration and issues in a confidential manner.
Experience of working under pressure while effectively collaborating across teams to achieve objectives.
Experience in administrative work, including managing tasks efficiently and supporting operational processes.
Some understanding of the wider voluntary and charity sector. (D)
Skills & Abilities
Excellent computer and administration skills, with experience using Word, Canva (or comparable design tools), Excel, PowerPoint, and databases such as Salesforce.
Demonstrably highly organised, capable of juggling projects and tasks, delivering structured plans, and adapting quickly to changing circumstances.
A self-starter, able to act on own initiative, organise, plan, and prioritise workload to meet deadlines.
Demonstrable and excellent interpersonal skills, with the ability to work effectively within a small team and provide cross-functional support.
Ability to maintain strict confidentially and handle sensitive information with discretion and professionalism.
Good time keeping skills and effective time management skills, ensuring deadlines and commitments are met.
Ability to collate and access information to produce clear and concise reports. (D)
Demonstrable skills in minute taking at a Board, senior or Executive level.
Equality Issues
Able to articulate how diversity, equity, and inclusion (DEI) can be made integral to their work and service delivery of the Foundation.
Personal Attributes
Committed to high standards of customer care and the provision of high-quality services.
Highly motivated with enthusiasm and determination to contribute positively to the organisation. (D)
A creative person with strong initiative, bringing new ideas and solutions to improve processes. (D)
Strong commitment and understanding of the values of the Community Foundation. (D)
Education and Training
Work and personal relevant experience.
Certificates in relevant administrative courses and skills. (D)
Other Requirements
Able to work evenings and weekends as necessary.
Ability to access and work across all the county of Bedfordshire or other geographical areas as dictated by our funding streams, when necessary. To ensure we meet the business and operational requirements of the organisation.
Current driving license and access to a vehicle (D).
The client requests no contact from agencies or media sales.
Thank you!
Full time 37 hours, permanent position
Salary in the range £56,869 - £69,506 per annum
Based in Reading - hybrid working available (1-2 days in the office)
About us
PACT is a supportive and respectful charity where people are genuinely passionate about what we do and are at the heart of everything we can achieve together.
We change lives by building and nurturing adoptive families and empowering women, children and parents to rebuild after trauma and embrace a positive future.
Established in 1911, we are now one of the UK’s leading charities in its field dedicated to finding secure and loving families for children waiting to be adopted, continued support through therapeutic services, supporting and empowering women facing multiple disadvantages and the recovery of children affected by domestic abuse.
The role
We are looking for an experienced Head of People and Operations who is passionate about our work and who will flourish in a values-based culture founded on professionalism, positivity, innovation and a genuine desire to help others.
Reporting to the Chief Executive Officer and a member of the Senior Management team, this is a key role that leads a dedicated team responsible for ensuring that the charity has exceptional people and providing them with the necessary resources and equipment to excel in their roles and thrive.
Committed to delivering excellence, you will seek opportunities to enhance the services you and the team provide across the charity and will be a champion for people’s wellbeing and a culture of inclusion.
About you
To flourish in this role, you will need to be a confident and trusted CIPD qualified practitioner, who has significant experience of working in a generalist HR role at a senior management level. You will need excellent knowledge and practical application of employment legislation.
A skilled and considerate communicator, you will enjoy managing, motivating and coaching others as well as working collaboratively to find pragmatic solutions to issues and challenges.
Given the size of the charity and the team, you will be comfortable in a dynamic role where no day is the same; moving easily from strategic to operational tasks and ways of working.
Whilst you do not need to be an expert in offices services and facilities and IT systems and applications, a general understanding and desire to learn would be an advantage.
If this sounds like you then visit our website and apply today to join an amazing organisation and be part of something that is truly special. You will also find contact details on our website for an informal discussion about the role.
Closing date: noon, Wednesday 30 April 2025
Interview dates: Monday 12 May, Wednesday 14 May and Tuesday 20 May 2025.
Other roles you may have experience of could include: Head of Human Resources, Senior Human Resources Business Partner, Senior HR Manager, HR Consultant, Head of Operations, Head of Support Services
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
Registered Charity
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a brilliant Senior Creative to join our marketing and comms team for a 12-month fixed-term contract. You will be familiar with creating high quality printed and digital communications that inspire, motivate and meet the needs of the audience.
About Us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure The Royal Marsden’s nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the role
The focus of this role is to create and develop engaging marketing materials, from concept to delivery. You will be organised and manage your own workflow effectively delivering to required deadlines.
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Play an integral part in the design process from conceptualising ideas to final development
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Collaborate with the marketing, PR, digital and Charity colleagues to create engaging designs
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Provide strategic brand guidance and creative direction across the organisation
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Run design clinics and share insights and on best practice
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Line managing the Charity Designer
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Reporting to the Creative Manager
The Creative Team
Working for us offers you a challenging and rewarding role, as well as the chance to really improve the lives of those living with cancer.
The Creative team is a fun, friendly and high performing. It consists of designers and videographers working across the Charity, Trust and Private Care. The three dedicated Charity creative roles that work on a variety of Charity projects for multiple audiences, for example supporters, high-value donors, patients and staff.
What we offer:
- Hybrid working between home and Chelsea, London with occasional travel to Sutton.
- 22.5 hrs a week, with flexible working around our core hours of 10am to 4pm
- 27 days annual leave (full time entitlement)
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
The closing date for applications is 12 May at 11.59pm. Please note only successful candidates will be contacted.
Thank you!
Financial Accountant
(HEO)
£35,175 - £39,480 (National)
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Financial Accountant will include:
- Support the production of the GPA Annual Report and Accounts including provision of consolidation returns for Cabinet Office departmental accounts and Whole of Government Accounts
- Maintain and analyse accurate accounting records including preparation and monitoring of Statement of Financial Position reconciliations and accrual and other journals
- Monitor the effectiveness of key controls including those operated by outsourced service providers
- Prepare tax returns to deadlines including monthly VAT return and Construction Industry Scheme (CIS) returns
- Support the delivery of internal and external audits including provision of fully supporting and signposted evidence, monitoring of requests and responding to auditors in a timely way
- Support continuous process efficiencies and improvements across the function
- Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change
Key Skills & Experience
- Good experience of financial accounting, ideally within a public sector context
- Good knowledge and experience of VAT
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Ability to seek out new information and self-develop
- Experience of using Enterprise Resource Planning (ERP) systems
- Proficient using Microsoft Excel
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Thank you!
The Mental Health Foundation is recruiting for a Research Officer to support our team in Scotland.
Deadline: 5pm on Friday 16th May
Location: Glasgow
Salary: Starting salary £31,350
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is a fixed-term role for 18 months
This is an exciting opportunity to design and implement impactful research and evaluation projects. You will collaborate with internal teams and external partners to collect and analyse data, ensuring that our work is informed by lived experience and reflects the diverse needs of the communities we serve.
What does the role involve?
- Lead and support research projects, including quantitative and qualitative data collection and analysis.
- Produce high-quality reports, presentations, and academic publications to share findings with varied audiences.
- Conduct systematic and pragmatic evidence reviews to inform our initiatives.
- Collaborate with colleagues in communications and policy to ensure our research drives meaningful impact.
- Represent the Mental Health Foundation at events to promote our research and vision.
What skills, knowledge and experience are we looking for?
- A degree or relevant equivalent in a relevant field with substantial research elements, or equivalent experience.
- Demonstrable skills in both qualitative and quantitative research methods.
- Proven ability to manage research projects and deliver results on time and to budget.
- Strong communication skills to present complex concepts to diverse audiences.
- Commitment to ethical research practices and inclusivity, with a focus on addressing inequality and adversity.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.
We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
About us
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Friday 16th May and we are unable to accept late applications. Interviews are planned for Monday 2nd June.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.
We look forward to hearing from you!
Registered Charity
101 - 500
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.