Finance Manager Jobs in Bromley, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!
We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.
This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.
As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.
To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.
Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Are you a finance professional with experience of Unit 4 ERPx and a passion for enhancing dog welfare?
As we continue our digital transformation programme, we’re looking for a motivated Systems Accountant to develop and optimise our brand-new accounting system.
About this job:
As Systems Accountant, you’ll:
- lead on the development and enhancement of Unit 4 ERPx, functioning as system administration and SUPER-user,
- work closely with various internal stakeholders (particularly the IT team) to ensure integration between existing systems and Unit 4 ERPx, building strong relationships with leaders to ensure the system meets requirements,
- be the main point of contact with the system supplier, responsible for ensuring both the smooth-running of the system and continuous improvement,
- be a problem solver, proactively identifying system gaps and working to resolve them in the most efficient way,
- build reports based on business requirements, ensuring decision-makers have financial reporting that provides meaningful insights and recommendations.
About you:
To excel in this role, you'll need extensive hands-on experience with the Unit 4 ERPx system, with a thorough understanding of its demands, capabilities, risks, and opportunities. Excellent communication skills are essential, as you'll be cultivating relationships with both external and internal stakeholders, taking a diplomatic and empathetic approach. Strong analytical skills and a deep understanding of financial accounting system processes and management are also crucial. A commitment to, and empathy for, the aims and objectives of Dogs Trust is vital.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting-related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfer and/or other payments systems.
- Occasional travel as required for execution of duties.
- Other duties as are consistent with accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Consultant role will support the Director and Mobilise team to coordinate and deliver a range of projects supporting our clients. This new and exciting role is well suited to an individual that enjoys building new connections, working with and supporting people and organisations to learn and develop, values working to a high standard and wants to bring about change. The post holder's duties will primarily focus on providing capacity building support to third sector organisations alongside organising events, undertaking community outreach, building and maintaining relationships and networks, writing reports based on analysis and research, and engaging with clients and project stakeholders to prepare bids and deliver new work.
Main Duties:
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Plan and manage projects to ensure activities are delivered effectively to timescale and budget
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Plan and deliver fieldwork, outreach projects and events to engage residents and organisations
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Work as part of a team to deliver projects with associates and partner companies
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Undertake research and data collection, including resident engagement activities
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Lead and support the design and delivery of workshops, training opportunities, and resources to support NFP organisations on a range of key capacity building areas
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Undertake organisational health checks and keep accurate and up to date records
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Undertake monitoring and evaluation activities
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Help create content and materials for communications purposes and social media
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Work closely with project leads to prepare reporting and supporting documents
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Support the development of Mobilise Public Ltd and its people, including supporting the development of tenders and proposals
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Any other tasks as directed commensurate to the role
Skills, Knowledge & Experience Required (Essential)
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Supporting/Working with or in not for profit (NFP) organisations, in particular voluntary, community and/or social enterprises
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Knowledge of key areas that create a strong and sustainable NFP organisation
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Knowledge or experience of working with NFP organisations of different sizes from grassroots to key anchor and national level organisations and a clear understanding of their current challenges
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Facilitating and developing or supporting events, workshops, focus groups or other similar activities
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Delivering fieldwork and outreach approaches to successfully recruit and engage a wide range of people and organisations
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Help identify an organisation’s development needs
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Excellent people skills that enable you to work sensitively and build trust to develop working relationships with a diverse range of people, organisations and clients from different sectors
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Excellent written and communication skills with the ability to tailor messages to different audiences and present information clearly and confidently
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Works to a high standard with attention to detail, management and organisation
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Effectively use a range of software including Microsoft Office, Google, and ideally other digital/online platforms
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Self-motivated with an ability to work independently as well as part of a strong team and work on multiple projects
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Right to work in the UK
Desirable:
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Experience at undertaking organisational diagnostics and/or skills audit and developing learning plans
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Experience of working in or with social housing and local government organisations
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Experience of designing and delivering successful training or coaching sessions to successfully build the capacity of NFP organisations in person and virtually
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Developed tools and resources for NFP sector organisations
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Experience or involvement in civil society – working with communities, volunteering, fundraising, community organising etc
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Expertise in data analysis, IT systems
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Knowledge or experience of digital engagement tools, social media, and/or AI as pertinent to the role
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Strong analytical skills
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Experience in creating and analysing surveys
Key Terms
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Salary Range: £27,500-£38,000 (FTE), depending on experience
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Negotiable full or part time hours – (minimum of 0.6 FTE). The role is open to compressed working in accordance with the needs of the job
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Home and remote working with one day or more per week at a shared office
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Some travel required within London and England which may include overnight stays according to the needs of contracts (anticipated travel days 2-3 days per month)
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Occasional evening / weekend work required
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25 days paid leave per year plus bank holidays (pro rata)
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Statutory sick leave & pension contributions
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Probationary period applies (3 months)
- Notice period 2 months (1 month during probation)
We are also recruiting for associates to join us on a freelance basis. Please contact us for more information.
Salary: £48,000 - £53,000 per annum
Position Type: Full Time, Permanent (35 hours per week)
Location: Hybrid - London and Dorset Offices (There is scope for this role to be based in either the London or Dorset area, but please note that 1 day per week on average will be in the Dorset office)
Application Deadline: Midday 11th October 2024
Benefits:
• Flexible working arrangements
• 22 days’ leave with an additional day of leave per year (up to a maximum of 25 days) PLUS Christmas holidays closure period in addition to your annual leave
• Social events and team days
About Just a Drop
Just a Drop works at a grassroots level with our country partners to support communities around the world with access to sustainable safe water solutions, sanitation facilities and knowledge of safe hygiene practices.
About the role
The Head of Programmes leads the design, implementation, and evaluation of all Water, Sanitation, and Hygiene (WASH) projects within Just a Drop. This senior leadership role requires a visionary leader with strategic thinking, programme management expertise, and a deep commitment to improving WASH services in underserved communities. The ideal candidate will ensure that all programs are aligned with the organisation's mission, are sustainable, and have measurable impacts. The role is supported by a team of 3 staff and 11 volunteers with significant experience: hydrogeologists, engineers and WASH experts who give technical advice, and help with monitoring and partnership building.
Person specification:
Experience:
• Proven experience in a senior leadership role.
• Proven track record in designing, implementing, and evaluating complex WASH programmes in developing countries.
• Experience in managing multi-disciplinary teams across different locations.
Skills and Competencies:
• Strong leadership and management skills with the ability to inspire and guide a diverse team.
• Excellent understanding of WASH sector challenges, trends, and best practices.
• Strong analytical and problem-solving skills, with experience in MEL systems.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.
• Proficiency in project management tools and software.
• Fluency in English.
Attitude:
• Passionate and enthusiastic about improving people’s access to WASH
• Positive and solution-focussed
• Willingness to travel as needed to project sites, including remote areas – up to 2 international visits of approximately one week each per year
• Ability to work under pressure and handle multiple priorities simultaneously.
• Commitment to the organisational values – learning, sustainability, collaborative, inspiring, personal.
How To Apply:
Please see the full Job Description attached to this role.
Please click ‘Apply Now’ and continue to submit your CV and accompanying covering letter.
Your covering letter should be no more than 2 sides of A4 explaining your motivation for applying and how you fulfil the role specification.
We will be conducting the first round of interviews during the w/c 21st October 2024 and second round interviews will take place on the w/c 28th October 2024.
In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond.
We actively encourage applications from people of all backgrounds, abilities, and cultures.
REF-216 969
Just a Drop brings sustainable safe water, sanitation and hygiene projects to communities, transforming lives.
Planning, Monitoring, Evaluation and Reporting (PMER) Advisor
Contract: 14 Months Fixed Term Parental Cover, Full Time,
Location: The role can be based in London UK, or in a country where WaterAid has a Country Programme Office, subject to right-to-work eligibility in the respective countries.
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £39,358 - £41,325 (depending on experience) or equivalent established Grade E salary and benefits in the country of employment.
About WaterAid:
Want to use your skills in planning, monitoring, evaluation and reporting (PMER) to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Planning, Monitoring, Evaluation and Reporting (PMER) Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The role will be based in the Planning, Monitoring, Evaluation and Reporting (PMER) team, part of the Programme Operations Team in the International Programmes Department.
About the Role:
The Planning, Monitoring, Evaluation and Reporting (PMER) Advisor has three main areas of focus: (1) Coordinating annual planning and reporting processes within the International Programmes Department (IPD) (2) Leading and coordinating the PMER Community of Practice and (3) Strengthening organisational capacity in PMER.
In this role, you will:
Coordinate the IPD Annual Cycle
- Coordinate the IPD planning and reporting processes (Annual Cycle), including supporting the development and roll out of new planning and reporting processes.
- Build close working relationships with IPD senior management, Regional teams and key departments including Finance, People, Communications & Fundraising to support application and ownership of planning and reporting processes.
- Lead on the development of PMER guidance and tools to support IPD planning and reporting processes.
- Identify and support regular reviews and adjustments to Annual Cycle processes
Lead the coordination of the PMER Community of Practice
- Lead the coordination of the PMER Community of Practice and organise and chair the Community of Practice Steering Group. The PMER Community of Practice is an informal group designed to facilitate the sharing of learning and best practice among WaterAid staff, especially PMER staff.
- Lead on PMER Community of Practice communications including the CoP communications strategy, quarterly PMER inductions, trainings and learning sessions and communicating regular PMER updates.
- Ensure that the PMER Community of Practice is active, incentivising participation in COP activities e.g. drop in clinics, webinars, discussions etc.
Strengthen organisational PMER capacity
- Develop and manage effective PMER capacity strengthening initiatives to support the application of the PMER core procedures and especially Reporting processes. This includes developing new and strengthening existing PMER guidance and tools and developing and delivering training.
- Provide remote and/or face-to-face support to Country Programmes and Regional Teams on an ad hoc basis to strengthen and build capacity in PMER
- Support any other relevant processes including administrative tasks within the remit of PMER as required
External Representation
- Represent WaterAid externally on key PMER issues, linking with key networks as appropriate
About You:
- Experience of coordinating and rolling out complex reporting processes, working with a range of stakeholders to ensure timely completion of deliverables
- Experience of building engagement of colleagues on a specific area of work, in-person or remotely
- Experience of strengthening the skills and capacities of others either face-to-face or remotely
- Good understanding of planning, monitoring, evaluation and reporting concepts and approaches
- Experience of writing reports fluently in English based on analysing and presenting complex information to a variety of audiences
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate
- Ability to travel internationally for up to 4 weeks per year
- Commitment to WaterAid's values and a working style that reflects these.
Desirable skills
- Experience in an international development organisation
- Specific qualifications or training in project planning, monitoring, evaluation and reporting
- Knowledge of maintaining and managing online information platforms such as SharePoint
- Fluent in written and spoken French, Spanish or Portuguese or another language widely spoken within a WaterAid Country Programme
Closing date: Applications will close at 23:59 on 13th October 2024.
How to Apply: To apply, see the full job pack, and click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format. In the cover letter, please outline your experience with regards to the three core accountabilities of this role.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Corporate Partnerships
Manager: Director of Income & Engagement
Direct reports: 4
Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)
Salary: £50,000 - £54,000
Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.
Contract: FTC for 1 year (maternity cover)
Overall purpose
The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.
As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.
You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.
You will be:
- a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
- a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
- an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.
The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.
This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030. We are a London-based NGO, with around 50 projects in 25 countries around the world.
Blue Marine is seeking a campaigner to join our policy and media team. This new position will report to the Director of Ocean and Climate. The responsibilities will be to manage a discreet, one year, global marine conservation campaign. This will include managing relationships between the campaign team, NGO partners, influencers and political stakeholders.
We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential.
Role and Responsibilities:
Reporting to the Director, Ocean and Climate, you will:
· Tightly manage a discreet global campaign with a complex network for international stakeholders
· Manage delicate, political nuance to ensure campaign success
· Represent the campaign in international fora where necessary
· Communicate clearly and effectively about the need for the campaign
· Lead on implementation of campaign strategy, delivery against workplan and ultimately campaign success
· Bring your own network, innovation and creativity to the role
· Work with the grant manager and Blue Marine’s finance team to accurately deploy budget
· Support the grant manager with progress reporting to donors, reporting impact of your work
Personal specification
This role concerns a discreet one year (initially) political campaign. The ideal candidate will be an experienced professional campaigner, with a track record of achieving impact for the marine environment. They will already be gaining momentum in the sector, with the ability to implement campaigns, understanding the complex political dynamics that go into ocean governance. Experience in the southern ocean, central and south America and at international ocean fora will all be beneficial to the role. An eye for technical detail, organisational rigour when it comes to delivery against workplans and the stamina and temerity to see campaigns through to their conclusion will all be useful in this role.
You will uphold Blue Marine’s values and always embody this behaviour internally and externally. Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.
Skills and Experience
· Essential: Campaign experience and an understanding of marine conservation.
· Essential: Ability to manage complex stakeholders groups, with rigorous attention to detail.
· Essential: Excellent written and verbal communications skills./
· Essential: A clear understanding of global geopolitics, particularly in central and south America, with a proven ability to communicate nuanced political positions.
· Highly desirable: Experience working with multiple stakeholders to tight deadlines.
· Highly desirable: Experience delivering marine conservation campaigns.
· Highly desirable: Understanding of media and press.
· Highly desirable: Fluent Spanish.
Qualities
· Enthusiasm for the conservation of the environment, climate and oceans.
· Self-motivated, able to work on own initiative and with a hands-on approach.
· Able to prioritise and deal effectively with a busy workload in a dynamic environment.
· Comfortable working to tight deadlines with multiple stakeholders.
· Honest and discreet when dealing with personal and confidential information.
· Able to learn quickly and adapt to developing processes and systems.
· Embody Blue Marine’s core values of being:
o Brave, innovative and pioneering
o Compassionate, supportive and responsible
o Empowering
o Equitable
o Respectful
o Collaborative
Application deadline: 1st October 2024. Interviews will be ongoing throughout the application period. We reserve the right to close applications early, if we receive sufficient applications for the role.
We are looking for an experienced and proactive Administrator with good organisational skills, an eye for detail and people skills to join us at The Royal College of Radiologists (RCR), a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
This is an exciting opportunity to join the high performing RCR Exams Quality Team. In this varied role the Examiner and Committee Administrator will be high functioning and able to multitask to support and service the RCR’s exam committee meetings. You will provide secretariat support for committee as well as organising facilities, travel, accommodation, dinners, and expenses as well as manage the examiner recruitment, induction and training process.
The successful candidate will be a good communicator, able to work collaboratively with colleagues, examiners, and chairs of relevant committees. With excellent administrative skills it is important that the successful candidate has a commitment to providing a professional, friendly and proactive service.
What you will do:
- Coordinate committee meetings in person, online or hybrid routinely or as when needed.
- Prepare committee agendas, source papers for timely circulation.
- Keep accurate records including updating the CRM and website.
- Manage examiner recruitment materials, acting as main point of contact for applicants.
- Support examiners with travel and accommodation bookings.
- Evaluate and grow our examiner appreciation work.
What you will need:
- Experience providing high quality support service.
- Experience in providing administrative support and managing administrative processes.
- Good working knowledge of Microsoft packages.
- Good organisational skills.
- Effective interpersonal skills.
If you are an enthusiastic team player, passionate about administration and understands the importance of the support you will provide then please find out more about the role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and we provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
SEO Europe was launched in 2021 with its first France programme piloting in 2023. We have a big focus on gender balance and social inclusion so we’re looking for someone who is motivated and keen to ensure that in France, more female students and other underrepresented students from low-income backgrounds can be build successful careers in competitive industries.
Role Description
Role Purpose
As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care.
French language is required: we are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential.
This position offers substantial responsibility and opportunities for professional advancement.
If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as:
- SEO Potenti’ELLE Closing event: A celebratory event showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.
- France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access internship opportunities at top investment banks, asset managers and alternative investment funds.
- SEO Europe Finance Academy: A 1-week immersive event taking place in Paris and designed to educate and train students intending to secure summer and off cycle internships and providing them with authentic exposure to top employers while demystifying the industry landscape and application process.
- Student outreach: The Programme Coordinator will be responsible for implementing exciting outreach campaigns, namely, to help us recruit more students from engineering schools and public universities in France
- There will be occasional trips to Paris to deliver in-person events and execute our student outreach strategy
Accountabilities
There are three main activities within the France team:
- Outreach (student recruitment),
- Programme Delivery (education and training events for students),
- Business development (attracting new sponsors)
The Programme Coordinator will serve as the administrative officer for the team. You will support the France team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). You will also play a key role in executing our social media strategy and managing our presence on platforms such as LinkedIn, Instagram, and WhatsApp.
Responsibilities include:
- Overall administration of student events, ensuring exceptional communication and coordination.
- Event management, student and partner communication, and coordination of all relevant stakeholders.
- Posting job opportunities on our student portal and creating content for our newsletter.
- Managing student queries and maintaining relationships.
- Coordinating outreach programmes and managing our Student Ambassador network.
- Identifying and onboarding students, managing relationships with academic institutions and partners.
- Maintaining working documents, event calendars, and reports.
- Thinking creatively to improve outreach programmes and manage social media platforms.
Quality Assurance
- Ensuring all information and student data is managed within GDPR guidelines and updated in Salesforce.
- Running reports to track and monitor events from the CRM.
Required qualifications
- University degree (any discipline)
Candidates without the required qualification will be considered if they have at least 1 year of relevant and relatable work experience in a similar role.
Skills and experience
Essential:
- Project Management
- French language is required
- Interest in Diversity and Inclusion
- Strong understanding of employability skills
- Proficiency in MS Office suite (Outlook, Word, Excel, PowerPoint)
- Ability to use Microsoft Teams and Zoom
- Team player with proactive attitude
- Effective communication, organisation, time management, and listening skills
- Strong business writing and presentation skills
- Fluent in French and English
Desirable:
- Experience with CRM systems, specifically Salesforce
- Experience with Databases and Data Analysis
- Outreach and networking experience
- Social Media Management
- Experience in communication and creating visual content
- Previous work with charities (associations) focused on diversity and inclusion
- Experience working with postsecondary institutions or student clubs
What we offer?
- Annual Leave: 28 days pro rata + Bank Holidays
- Salary: £24k for 4 days - open to 3 days arrangements
- Enhanced Family Friendly Policy
- Remote Working/ Part time working 3-4 days per week
- Benefits: Employee Assistance Programme, Private Health Insurance,
- Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Closing Date for Applications: 20.11.2024
First interviews: 27th September - 8th October
Second interviews: 10th – 11th October
Subject to change
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Gunnersbury Park is a beautiful public space between Acton, Brentford, Chiswick and Ealing in West London. Purchased for the nation from the Rothschild family, it was opened to the public by Neville Chamberlain in 1926. A major £50m restoration project funded by the Heritage Lottery Fund was completed in 2018, the park and garden is Grade II listed.
The Charitable Trust’s aim is to make Gunnersbury an outstanding, sustainable green space, celebrating its unique heritage and providing a wide range of educational and cultural activities, events and facilities accessible to all members of the community. Also, to conserve, manage and develop Gunnersbury Estate as a sustainable, recreational, cultural, and educational resource for the benefit of, and in partnership with, all of its local communities.
We are delighted to be working with Gunnersbury Park Charitable Trust to recruit a new Group Administrator to join the team at this very exciting time in its development.
The role:
This key role in the Trust’s staff team will be reporting to the Head of Finance & Resources. The postholder will provide practical, administrative, project-management and communications support to the CEO and Senior Leadership Team. This person will additionally take the lead on the scheduling and minuting of governance meetings both for the Trust and its trading subsidiary, and will ensure efficient and smooth communications between the Trustees, SMT and the wider team.
The person:
The successful candidate will be a highly-organised individual with excellent prioritisation and time-management skills. They will have a excellent eye for detail and an ambition to improve processes and support the CEO and Chair of Trustees to enhance performance of employees and trustee boards through record-keeping and reporting, minute-taking, action-tracking, recording deadlines and monitoring contributions towards the Trust’s charitable purposes.
You will thrive in a mission-driven organisation, and understand the need to balance delivery of the Trust’s core charitable activities, with the CIC’s entrepreneurial spirit as it focusses on generating income to plough back into the historic estate at Gunnersbury and help keep the estate open to all, putting communities at the heart of everything they do.
This person will have significant experience of working in a similar role, ideally with knowledge of the charity sector. An interest in museums, heritage, education or parks and leisure would be an advantage as the Trust delivers a wide and varied range of facilities and activities for the communities of West London.
This role represents a great opportunity for personal development and will suit a confident self-starter, keen to grow and enhance their skills as the role grows organically in line with the organisational needs of Gunnersbury Estates.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Recruitment Administrator / Coordinator (Temporary Position)
We are currently seeking Recruitment Administrators / Coordinators for a prestigious client in the higher education sector, with immediate start on a temporary basis until the New Year, with potential for permanent positions for top performers.
This role involves high-volume recruitment administration, including generating contracts and offer letters, conducting pre-employment checks, and managing payroll entries. We are looking for detail-oriented candidates with strong customer service skills, and experience in recruitment administration, ideally within higher education or a similar environment.
You will work within a collaborative team, each responsible for different recruitment areas across professional services, academic, clinical, or research roles.
Key Responsibilities:
- Deliver a seamless recruitment administration service to employees and managers, ensuring all documentation is accurate and professional.
- Respond to queries via internal communication platforms within agreed timeframes.
- Ensure data accuracy on HR systems and employee records platforms.
- Run reports using HR systems and Excel to track and manage workloads.
- Manage large, varied workloads, meeting multiple deadlines.
- Collaborate with HR, Finance, and Corporate Services to provide exceptional service.
- Work flexibly to meet changing department needs.
Hybrid working is available, with a minimum of two days in the office per week.
If you're organised, adaptable, and thrive in a busy environment, we’d love to hear from you. This is an excellent opportunity to gain experience in a fast-paced, higher education recruitment environment.
The Sentencing Academy, established in 2019, has made significant strides in advocating for effective sentencing practices and enhancing the understanding of sentencing among professionals and the public. Following successful funding we are excited to announce a new opportunity for a visionary leader to join us as the Chief Executive Officer (CEO). This pivotal brand new role will oversee the strategic direction of the charity, strengthening future sustainability and marking a new chapter in its mission to promote evidenced-based approaches to sentencing to help reduce re-offending, provide justice to victims and improve public confidence.
CEO
Location: Central London – Flexible hybrid working
Salary: £65,000 per annum
Contract: Permanent
Hours: Full time, 37.5 hours per week – Part time hours considered
About the Role
This key position offers the chance to shape and develop the future of the Sentencing Academy and its commitment to enhancing sentencing practices and research in England and Wales. It is a leadership opportunity that involves working closely with the senior team to execute a strategic plan that supports the charity's longevity. It is a role that not only focuses on organisational growth and influence but also emphasises the importance of operational compliance, financial health, and fostering strong relationships with key stakeholders and partners.
About You
We are seeking a passionate, and experienced leader with a proven track record in the non-profit or academic sector to join our team as CEO. You will have excellent communication and interpersonal skills, with a comprehensive understanding of sentencing and/or the wider criminal justice system. Your background will include strategic planning, governance, and financial management, with a strong ability to secure funding through grants and partnerships.
You will inspire and lead a diverse team, with expertise to build and maintain strong relationships, and represent our organisation in public forums and the media. Additionally, you will have a proven track record in leading the production of research and/or policy publications. A commitment to Equity, Diversity, and Inclusion (EDI) is essential, along with excellent organisational and IT skills. As a forward-thinking leader you will demonstrate strong analytical problem-solving skills, and the ability to make sound decisions under pressure.
What We Offer
The post is offered on a full time basis at 37.5 hours per week on a permanent basis. Part time hours of no less than 30 hours per week could be considered for the right candidate if required. An attractive package is offered alongside flexible hybrid working arrangements. The salary for a full time post at this level is £65,000.
Closing date is Saturday 5th October 2024 at 5pm.
Sentencing Academy is an equal opportunities employer and welcomes applications from all suitably qualified persons from all backgrounds.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.