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The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.
Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.
The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others.
This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.
Job Specification
Student-facing Training
- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance
Training Design & Development
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy.
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery.
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership.
- Maintain a keen understanding of training trends, developments and best practices
Service Development
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan.
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development.
Stakeholder Management and Partnerships
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners
Candidate Specification
Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent
- (Desirable) Relevant L&D/Training qualifications
Experience
- Experience developing and implementing training programmes
- Experience delivering large-scale events
- Experience supporting others to become effective trainers and facilitators
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer
Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks
- Understand the barriers to accessing and participating in training for different student communities
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms
Skills
- Excellent interpersonal skills
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately
Aptitude:
- Flexible and hardworking with a proactive work style
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave)
The list above is not exhaustive. For further details, please review our Job Pack.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
Registered Charity
101 - 500
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Thank you!
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will thrive in a fast-paced, high-profile environment and be motivated to amplify the Living Wage Foundation’s impact across key audiences.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.
Got any more questions?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
To register please check the link on Applied.
If you’d like to know more but cannot attend the webinar, please email contact us (details on Applied).
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Citizens UK
Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK.
At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work.
As a senior leader, you will be responsible for managing and allocating the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
Main Responsibilities
Situational Awareness and Research
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Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.
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Guide the team in proactive media monitoring, enabling timely responses to significant developments.
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Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.
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Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.
Strategy Development
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Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.
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Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.
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Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.
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Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.
Reputational and Risk Management
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Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.
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Manage and respond to reactive media inquiries promptly, ensuring alignment with the organisation’s values and objectives.
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Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.
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Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.
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Strengthen and maintain broad cross-party support for the Living Wage agenda.
Content Creation and Dissemination
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Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile.
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Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.
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Create and refine key messaging for public communications, including FAQs and response guides.
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Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.
Relationship Management
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Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.
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Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.
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Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.
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Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.
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Provide line management and development support to the Media Manager and Events Manager.
Social Media and Website
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Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.
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Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.
Key Skills
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An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation.
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Proven experience and a strong understanding of the UK media landscape, with established relationships with national journalists that have resulted in high-quality coverage.
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Experience in line managing and leading a team.
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Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications.
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Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople.
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Outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
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Strong track record in designing and executing high-impact communications strategies that achieve measurable results.
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Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies.
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Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
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Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences.
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Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders.
Interviews: 9th & 10th December (TBC)
The client requests no contact from agencies or media sales.
Thank you!
Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria.
We offer free advice, support, counselling, therapy and group work to adults, children and young people who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment.
We have a brilliant opportunity for a highly organised and effective Administration and Operations Lead to play a pivotal role in the smooth running of our organisation. You will be instrumental in ensuring day-to-day operations run effectively, allowing us to focus on providing crucial support to survivors of abuse.
This role combines leading operations and administrative support with trustee liaison responsibilities. It also encompasses management of a small team.
You will have a demonstrable strong background in compliance, leading administration, delivery of services and process driven requirements in a robust and highly effective way. To do this successfully you will also have developed communication, ICT and interpersonal skills, and have experience of leading operational processes, HR admin and data protection. Essentially, you will have a strong commitment to supporting our values and mission.
Key outcomes of the role are:
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Successful management of referrals for individuals affected by sexual and domestic abuse, ensuring processes are trauma-informed, and overseeing data collection and reporting.
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Effective development and implementation of systems to improve operational efficiency and effectiveness
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Accurate oversight and reporting on project progress, challenges, and proactive problem-solving.
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Total compliance with policy, procedure, and health and safety and legal requirements.
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HR administration, compliance and onboarding of new team members.
Closing date for applications: 9am Tuesday 10th December 2024
Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.
The client requests no contact from agencies or media sales.
Thank you!
HUB TEAM ADMINISTRATIVE ASSISTANT
OASIS HUB BATH
PART TIME, 16 HOURS PER WEEK (0.4 FTE)
6 MONTH FIXED TERM CONTRACT (January 2025 – June 2025) with a view to extend dependent on funding
SALARY: £10,011 per annum (£25,029 pro rata for 1 FTE)
We have an exciting opportunity for a Hub Administrative Assistant to work alongside our Hub Team Administrator for a fixed-term, from January 2025 until June 2025. This role will support our Community Work Manager with the administration necessary to deliver our community work. This currently includes two food pantry sessions a week, and a combined pop-up pantry and Living Room (warm space) session each week.
Key responsibilities of this role will be:
· To process applications to hub projects and manage communication with project members.
· To co-ordinate volunteer communications.
· To create and manage volunteer rotas.
· To ensure team leaders have all relevant information for each session.
· To ensure data is populated and managed accurately, and according to GDPR requirements.
The successful post holder must have:
· Excellent administration skills and attention to detail.
· Proven people skills and experience in relation to community work or the charity sector.
· Able to liaise with staff and volunteers from external organisations at all levels.
This is an exciting opportunity to be part of a growing organisation, making a difference to communities on a local level, while improving your employability skills.
As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
· Working as part of a friendly, community-minded team of professionals
The closing date will be 9th December at 9am, with interviews on 16th December 2024.
If you are interested in this role, please:
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further information.Your Supporting Statement should be no more than two A4 pages and must address ALL of the following questions:
1. The Oasis vision is for community – a place where everyone is included, makes a contribution and reaches their potential. Our community hub is a welcoming space for the whole community to access.
o What does this mean to you?
o Why is good administration essential to create a space that works for everyone?
o What skills and / or experience related to the role can you bring?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.