Family Support Jobs

The College of Policing is once again exclusively partnering with Robertson Bell, this time in our search for an Assistant Financial Accountant to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.

This role has been newly created to add additional resource to our Financial Accounting Team. Reporting into the Financial Accountant, this role will undertake and maintain timely and accurate fixed asset postings, corporate adjustments and balance sheet reconciliations, ensuring non-current and cash assets are recorded in accordance with the College’s accounting policies. 

The organisation:

About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.  We offer a supportive and inclusive environment for people to thrive.

This role offers a full-time opportunity and it will be based out of our headquarters in Ryton-on-Dunsmore (CV8 3EN). We offer an extensive flexible-working policy (including up to three days per week from home), employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

The key duties of this Assistant Financial Accountant will be:

• Record and process additions, capitalisations, revaluations, and disposals of fixed assets in a timely fashion.
• Monitor the progress of assets under construction, ensuring that assets are correctly capitalised when construction is completed, and appropriate depreciation is charged.
• Maintain the fixed assets register and record revaluations, impairments and indexations.
• Review capital transactions and ensure that they are allocated appropriately, identify misclassified capital/resource spend and take appropriate corrective action.
• Completing monthly reconciliations of the bank and other balance sheet items.
• Preparing and entering journals into the system.
• Assist with obtaining information for auditors and their queries.

The successful candidate will have:

• Started working towards a CCAB or AAT qualification, or be qualified by experience.
• A demonstrable understanding and application of sound principles of financial accounting, especially double entry bookkeeping.
• Ideally, previous experience of UK government accounting and regulatory requirements.
• Ability to work to deadlines, prioritise tasks and keep others updated.
• Evidence of being able to work as part of a team and demonstrate flexibility in working towards team objectives.
• Ideally, experience of fixed asset accounting.

The closing date for applications will be on Sunday 28^th July, with first stage interviews due to take place the week commencing the 5^th August. Applications will be under continuous review before this date so please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure that you are considered.

Job Title: Associate Advocate

Contract: Self-employed 

Hours: Flexible (to meet needs of young people)

*minimum availability required: 3 days (21) hours per working week (Monday to Friday)

Remuneration: £16.00 per professional hour / £8.00 per travel hour

Location: Bournemouth, Christchurch and Poole (Home Based)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Our services include Always Heard, the national advocacy safety net and advice service, and a range of local children’s rights projects such as advocacy for children in care, care leavers and other young people needing the support of Children’s Services. At Coram Voice we have a wealth of experience advocating on behalf of young people with disabilities. We work side by side with some of the most vulnerable children and young people in society and reach out to those who have missed out on the support they need. Join us as we work to transform the lives of children and young people, by supporting them to uphold their rights and actively participate in decisions about their lives.

Coram Voice is part of the Coram group of charities which develops, delivers and promotes best practice in the support of children and young people. Our vision is that every child has the best possible chance in life.

About the role

• Are you looking for an exciting and unique opportunity to advance your skills, knowledge and experiences with children and young people?
• Are you passionate about taking a lead role in upholding the rights of children and young people?
• Are you a creative innovator with energy and drive to make a real difference to the lives of children and young people?
• Can you see yourself becoming a champion for children’s rights contributing to Coram Voice being the leading children’s charity in this advocacy?

This is an exciting opportunity to join Coram Voice as a self-employed Associate Advocate. This is a pivotal role as we develop and expand our children’s rights service across Bournemouth, Christchurch and Poole. You will need to be innovative and constantly strive to find new ways to transform the lives of young people. You will be joining a highly committed and well supported team who are working together to champion the rights of children and young people. Apply today!

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Wednesday 31st July 2024 at 12pm

Interview date: TBC - rolling recruitment, applications will be assessed on receipt and interviews arranged if shortlisted

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Closing Date: 4 August 2024

Ref 6673

We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Sidmouth, Devon!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Sidmouth, this is a busy shop in a brilliant location, with a vibrant community!  As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Sidmouth shop in Devon. The shop is currently open 6 days per week (Monday to Saturday), and we're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Closing Date: 04 August 2024

Ref 6773

We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Bath!

We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

Located in Bath, this is a busy shop in a brilliant location, with a vibrant community!  As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

Ways of Working: On-site – this role will be based in the Bath shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

CLOSING DATE: 9am, Monday 12th August.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 

APPLICATIONS NOW CLOSED

the3million is looking for a new Community Organiser to help us build the power of EU citizens in the UK and of their non-EU family members, working alongside two other Organisers in our team and the members of our EU Citizens’ Campaigns Network

Since Brexit, EU citizens in the UK and their family members have been brought under the Hostile Environment. the3million has been providing information to EU citizens and has continuously advocated for a fairer immigration system, especially in making the EU Settlement Scheme more accessible to all.

We provide a platform for EU citizens to become politically active and use their voices to advocate for themselves. The Community Organiser will be part of a team to create opportunities for EU citizens to have increased capacity to engage in activism and lead the change they want to see in the UK, their home.

This role is at an officer level and suitable for people who are looking for their first paid role in Organising, but have had some grassroots experience, even if on an informal or voluntary basis. You can expect to be mentored by an experienced Community Organiser and thereby learn a lot while on the job. More experienced candidates are also welcome to apply.We are currently in the process of applying for funding to extend this role. If we are successful, the contract will be extended by 2 years and we will work with the successful Organiser on a progression route, reviewing the job holder’s salary level after they have been in the role for 6 months. 

Position type: Part time, between 3 to 4 days a week, depending on the successful candidate’s preference

Duration: 4 months (September - December 2024) with possibility of a 2 year extension from January 2025, subject to funding

Salary: £30,000-32,000, depending on experience, with possibility of salary increase subject to funding and successful probation period

Location: Remote, must be UK based. Regular travel across the country to meet local community groups. All travel expenses covered.

Benefits: 28-days holiday + bank holidays pro-rata, contributory pension scheme, flexible working patterns.

Reporting to Community Organiser - Campaigns

Application deadline: Monday 5th August 09:00. Please note that applications will be considered on a rolling basis, therefore we encourage you to apply early. If you have any questions about the role, please do not hesitate to contact us at info[at] the3million[dot]org[dot]uk 

**About the3million**

We are the leading organisation representing EU citizens and their non-EU family members in the UK. Our vision is a world where our communities can thrive, reach their potential and have an equal voice in UK society. 

Our work ranges from monitoring the implementation of the UK-EU Withdrawal Agreement, advocating for the integration of EU citizens throughout all sections of society, informing people of their rights, promoting access to justice, and giving EU citizens a voice in British society to change the narrative on migration as a whole. 

We are a grassroots and non-partisan organisation, working with a variety of stakeholders, from MPs to NGOs, legal advisors, the media and community leaders across civic society on specific issues affecting migrants’ rights. We regularly engage with the Home Office and its monitoring bodies to advocate for change. 

**Duties and responsibilities **

1. Co-lead the3million’s “EU Citizens’ Campaigns Network” 

• Working with the Community Organiser - Campaigns to recruit more members of the EU Citizens’ Campaigns Network by regularly reaching out to relevant communities and booking 1-1 meetings with key community leaders;

• Working with the Community Organiser - Campaigns to support and guide our existing Network members made up of over 40 community leaders who have a variety of backgrounds and levels of experience in campaigning, developing their confidence and ability to become effective change-makers and encouraging them to take coordinated, strategic actions to advance our campaigns;

• Co-facilitate monthly Network meetings: setting agendas, facilitating Breakout rooms, taking minutes and following up with Network members on their agreed actions;

• Support the3million’s campaigns by supporting our Head of Policy and Advocacy on our MP-facing work in Parliament and our Communications Manager to ensure that our campaigns are featured on our social media, newsletters and clearly communicated to key stakeholders such as partner organisations in the migration sector and to key community leaders on the ground

2. Relationship-building and in-person workshops

• Rolling out a series of “listening sessions” and “Know Your Rights” workshops with community groups across the country: liaising with relevant community leaders to visit them and their communities, this may include working on Saturdays (and taking time off in lieu during the week) and running in-person sessions. You will receive guidance on the format from the Community Organiser - Campaigns but will be the main person delivering such sessions on the ground.

3. Professional learning and development

• Taking a proactive approach to your learning and development towards becoming a confident and versatile Community Organiser and Campaigns specialist, you will have regular check-ins with your line manager (Community Organiser - Political Campaigns) and engage in an ongoing process of evaluation, thereby reflecting on the work you are carrying out to draw out learning and being willing to stretch yourself. Depending on your current level of experience as an Organiser, you may be set assignments such as reading recommended articles/books, listening to relevant podcasts, attending specific training sessions, etc.

**Person specification**

Essential

• A passion for people power, social justice and holding decision-makers to account

• A passion for supporting grassroots communities, such as small charities, faith groups, schools and other civic associations, to take action on the issues affecting them

• A positive, proactive and solutions-oriented attitude, able to take initiative

• Experience of organising people/communities to achieve change, whether in-person at a local level or online - this could be as part of a trade union, a student group, an activist group, a community-based civic institution, political party, etc. It does not need to have been as part of a formal, paid role, but could be experience that you gained in an informal setting and/or as a volunteer.

• Experience of leading or of working with others to deliver and/or facilitate events such as workshops or group meetings in an engaging manner, with attention to administrative detail

• Ability to actively listen to people and identify their motivations for campaigning, encouraging people to speak up for themselves and building relationships based on trust

• Motivational attitude to encourage people to take the first step in social activism

• Strong oral and written communications, including the ability to write clear emails with compelling calls to action and the confidence to speak in public settings

• Strong administrative skills, time management and attention to detail, including the ability to set meeting agendas, keep records of volunteers/partners and to follow up on agreed actions

• Interest in the issues affecting EU citizens in the UK, as well as wider migrant rights’ issues (e.g. citizenship, visas, hostile environment policies)

• Experience of working with people from different backgrounds, including different language skills, cultures/ethnicities, ages, etc. Comfortable interacting with people who hold different opinions with a view to build mutual understanding and solidarity.

• Full commitment to the values of a small organisation that works on social justice issues in support of EU citizens in the UK

Desirable

• Experience of leading or participating in campaigns that put people with direct experience of the issues at hand at the heart of the campaigning process

• Experience of engaging with decision makers, such as local Councillors or MPs

**Before you apply**

One of the3million’s core values is inclusion - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people. 

We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.

You may not have worked in the migration sector before, or in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in grassroots organising in a setting which is not formalised. Please still consider applying as many other sectors and settings offer transferable skills.

If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.

We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.

Job Title: Volunteering Development Officer
Reports to: Volunteering Development Manager
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract Type: Permanent
Salary: £28,160 per annum, FTE
Hours: Part-time (28 hours with the option to discuss flexible working).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

The Volunteering Development Officer (VDO) plays a pivotal role in sculpting our volunteering support within the Home-Start network. This role will be instrumental in enabling brilliant volunteering practice in our network of Home-Starts, specifically by working to enhance volunteer engagement and recruitment. The VDO will support excellent communication and collaboration with local experts, sector professionals, and volunteer leaders across various organisations. The VDO's responsibilities include providing hands-on support and insights for volunteer recruitment and volunteering best practice, as well as crafting evidence-based guidelines, policies, and tools that align with our strategic objectives for volunteering.

The VDO will manage volunteer inquiries at Home-Start UK, ensuring a seamless connection with prospective volunteers. As the main operator of our volunteer matching system, the VDO also plays a key role in internal dialogues about training, development, and volunteer support practices.

Occupying a vital position within the Practice Development Team as part of the Network Impact Directorate, the VDO supports a coherent approach to development, quality, and engagement initiatives. The role is crucial in building solid relationships and trust throughout the Home-Start network, ultimately amplifying our impact on a growing number of families.

In return you will have the opportunity to be part of an organisation where your input can make real difference. We believe a strong and positive approach to staff wellbeing is essential and offer a range of benefits to encourage great work-life balance. We also offer Pension, Paycare membership, and 28 days plus bank holidays annual leave.

If this sounds like your type of challenge we’d love to hear from you.

Closing date for applications: Monday 19th August, 5pm.
Interviews will be held virtually on the 27th and 29th August.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

We are currently looking for an Operations Administrator to join us at The Duke of Edinburgh's International Award Foundation. 

Not all learning happens in the classroom. In fact, some of life’s most valuable lessons happen in the least likely of places.

This is where The Duke of Edinburgh’s International Award (the Award) comes in.

Founded nearly 70 years ago, the Award is a global, non-formal education and learning framework which operates in more than 120 countries and territories.

Open to all 14 to 24-year-olds, regardless of their background, culture, or physical ability, the Award aims to challenge young people to discover their potential and find their purpose, passion and place in the world, while working towards a globally recognised accreditation.

The Operations Administrator will work closely with the broader Operations team to provide centralised communication and administrative support, and effective coordination across all aspects of the work of the Operations team.

As this role is central to the work of the Operations team, the person will need to be proactive, organised, and able to juggle multiple tasks and deadlines. As well as being the key link between the Operations team and the Research and Communication teams, they will need to be able to work well with the wider organisation and provide excellent customer service to a variety of stakeholders globally. A key focus of the role will be to ensure data accuracy across a variety of platforms, drafting and coordinating centralised communications with Operators, and support reporting on the activities of the Operations team. The successful candidate will not only have strong administrative skills and experience but will also have strong experience within communications and/or research.

Please see the recruitment pack for more information on key responsibilities for the role. 

The closing date for applications is Friday 9 August by 12 noon EST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.

ABOUT BOND

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

MAIN PURPOSE OF THE JOB

We are looking for maternity cover for our current Salesforce Adviser. 

The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.

In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.

Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.

The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth. 

The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.

The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems. 

KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD

• Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
• Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
• Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
• Continue the implementation of Bond’s Salesforce Data Cleaning project
• Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System. 
• Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
• Set up and rollout new SF Community Cloud updates (eg: the events package)
• Troubleshoot and find solutions to any SF technical issues
• Contribute to the development and implementation of Bond’s digital strategy
• Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.

MAIN RESPONSIBILITIES

Salesforce development, integration and user adoption

• Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs. 
• Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
• Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required. 
• Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
• Troubleshoot issues and provide technical support to ensure they are resolved.
• Be the main point of contact for all Salesforce queries and issues within Bond.
• Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
• Create, update and maintain documentation around digital processes and systems. 
• Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
• Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy

Data gathering, analysis and reporting

• Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
• Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
• Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
• Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.

Member experience and community website

• Maintain, develop and improve Salesforce Community Cloud
• Work alongside the Digital Projects Adviser to test and update custom-built packages where required
• Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
• Work with external suppliers as required.

PERSON SPECIFICATION

Essential

1. Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
2. Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
3. Demonstrable understanding of process automation tools, such as Process Builder and Flows.
4. Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
5. Experience of integrating Salesforce add-ons.
6. Experience of managing a complex data cleaning project.
7. Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
8. Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
9. Creative thinker and a problem solving “can do” attitude.

Desirable

• Experience of salesforce community cloud.
• Experience of working in a membership organisation.
• Experience of using content management systems and/or e-commerce systems.
• Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).

BENEFITS

Bond offers a competitive salary and benefits package including: 

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month) 
• Staff Development days 
• Perk Box access 
• Employee Assistance Programme 
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family) 
• Interest free season ticket loan 

HOW TO APPLY

To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.

In the Cover Letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

BOND AND EQUAL OPPORTUNITIES

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour. 

 In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. 

SUBJECT OF EMPLOYMENT AT BOND

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.

As Southall Black Sisters’ in-house Immigration Solicitor, you will provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future. Your work will play a vital role in providing expert legal advice and representation to our vulnerable clients, free of charge. As access to free or low-cost legal advice becomes scarcer, this support is now more important than ever.

You will collaborate across all our teams, particularly with the NRPF (No Recourse to Public Funds) and the Policy teams. This role offers the opportunity to engage closely with key campaigns and projects, with a view to influencing change within the legal and governmental landscape.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Working for a small , resident led , community organisation your role will be to develop and deliver a range of projects and activities for local residents . You will have experience of similar work in a community setting and be responsible for managing an existing portfolio of projects and staff . You will work to develop partnerships with a range of local organisations , both statutory and voluntary , with a view to deleloping new projects and representing resident's interests . You will also undertake some fundraising and deputise for the Chief Executive as required.

Make a difference

This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.

The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.  

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

You should be an excellent communicator and able to motivate and empower others. This is a full-time role.

Don’t wait. Apply today!

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous 31 days annual leave entitlement plus bank holidays
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Job title: CYP Schools Coordinator (several roles available)

Hours: 35 hours (Full-Time)

Contract: Fixed-term until 31 August 2025, with the high likelihood of an additional year of funding

Salary: £25, 767

Responsible to: CYP Schools Lead

Location: Contractual base is Chorley. Delivery will take place in schools across Lancashire: Blackpool, Central and West Lancashire, North Lancashire and East Lancashire. Preference for delivery area will be discussed at interview.

We’re looking for bold and caring people to join our Children and Young People’s team. We want people who have experience of engaging and working with children and young people in schools, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing. For the Lead and Senior Coordinator roles we are looking for someone with people and project management skills who are adept at building fruitful relationships. 

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.  

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024) 

Please note: This post is subject to an enhanced DBS check. 

Deadline for applications: 9am on 5 August 2024  

Interviews will be held on Wednesday 14 August 2024 

Following a merger between St Barnabas Hospices (incorporating St Barnabas House and Chestnut Tree House) and Martlets, we are now the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex.

As part of our plans, we have undertaken a strategic restructure of the Fundraising and Communications teams and are recruiting to a number of new roles. These roles work across all three hospices and will play a fundamental part as we build and develop our new team.

We are recruiting for two Major Donor Executives to join our Philanthropy Team. Following the merger of three hospices, these new roles will support us in developing our Major Donor income across St Barnabas House, Martlets, and Chestnut Tree House hospices.

This vital role within our Major Giving team focuses on identifying opportunities and fostering relationships with key donors, playing a crucial part in advancing the work of the hospices.

You will significantly contribute to the Major Donor programme, working closely with the Major Gifts Manager. Building and managing strong relationships with a diverse range of supporters is essential to the success of this role.