Family Support Jobs

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Director of Services
Employment type: Full Time
Direct reports: N/A 
Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations. 
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,562.50 per annum
Closing date: Sunday 14th July 2024 
Interview: Week commencing 29th July 2024

Role purpose  

Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.

Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.

Click to see the full job description and find out more about this role.

Are you an ambitious high-value fundraiser with strong relationship management experience? Are you ready for a unique opportunity to help drive transformational change in child health? Then this is the role for you! 

We believe that every child deserves a breakthrough. Whether it’s a new treatment for an incurable disease, a faster way to diagnose a condition, or a way to minimise the side effects of treatment, we will continue to fund research that helps more children thrive into adulthood. Until no childhood is lost to serious illness. 

As Philanthropy Manager, you will be a key player in securing philanthropic gifts for paediatric medical research as the charity makes it largest ever investment into child health research, as well as other areas of GOSH Charity’s work, including our largest appeal to date for the new Children’s Cancer Centre at GOSH. 

The salary for this position is £38,387 per annum. 

About You
 
We’re looking for an experienced and creative relationship manager with excellent communication skills and strong attention to detail. You are a proactive individual, with experience in shaping fundraising initiatives or similar projects effectively in partnership with key stakeholders. You are a positive team player with a professional, solution focused approach. 

You’ll have:

- Proven experience of philanthropy fundraising or an equivalent field with a track record of initiating new high-value relationships and managing long-term donor/client relationships.
- Excellent verbal, interpersonal and written skills with great attention to detail, and an ability to digest complex programmes of research, flexing your style according to the audience. 
- Experience and/or understanding of philanthropy within the healthcare and/or a medical research setting.
- Ability to manage your own workload and prioritise multiple tasks, work under pressure and within tight deadlines. 

 
About the Team
 
The Philanthropy Manager sits within the Philanthropy team – part of the Relationship Fundraising division within the wider Fundraising Directorate. The team focuses on securing gifts from high net-worth individuals and charitable foundations and manages a substantial high value programme. The Philanthropy Manager will sit within a sub-team of three fundraisers – a Philanthropy Executive, a Philanthropy Manager, with both being managed by a Senior Philanthropy Manager.

Please refer to the full job description below for more information. 
 
How to Apply 

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the careers page of our website before you apply.
 
Closing date: Midday on 19th July
 
First round interviews are likely to take place w/c 29th July. These will be followed by second round interviews during early-mid August for successful candidates. 
 
About the Charity
 
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future
for seriously ill children starts with you.
 
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
 
Our commitment to Equality, Diversity and Inclusion

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
 
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment. 
 
REF-215 132

Head of Community Services

Are you looking for a new challenge and would like to lead a team where you can work with like-minded people to make a difference in the lives of some of the most vulnerable children in care? Would you like to be part of the Care Management team for a forward-thinking charity? If so, we would love to hear from you!

Position: Head of Community Services

Location: Norwich, Norfolk (with home working, mileage paid from your nearest service)

Job type: Permanent / Full Time

Hours: 35 hours per week

Salary: £52,690 - £59,686 (with the maximum rate based on post-appointment performance)

Closing Date: 7th July 2024 at 23:59pm

About the Role

You will be taking on the line management of our community services, which currently includes our fostering service, our leaving care service and our internal staffing agency (Mobile Team) but this may be subject to change in the future. 

As the Head of Community Services, you will:

• Provide strategic and operational leadership, acting as the RI if relevant, ensuring the quality of services.
• Develop and shape the services as part of the Care portfolio
• Act as the community services lead within the Care division, working alongside the other Heads of Service
• Contribute to the development of the wider care services strategy and delivery
• Ensure that all legal, contractual, safeguarding, regulatory and care standards and requirements are adhered to on a continuous improvement basis
• To be a constructive, committed and active member of the Break leadership team

About you:

Are you looking for a new challenge and would like to join a team where you can work with like-minded people to really make a difference in the lives of children and young people who are in care and leaving care? Do you believe that by co-producing services, valuing and trusting your team and being aspirational help get the best outcomes? Do you like the idea of working for a vibrant local voluntary organisation where you can really have an impact and help shape the vision for care and leaving care services? Would you like to be part of the leadership team for our forward-thinking charity?  If so, we would love to hear from you!

To perform well in this role, you’ll need:

• Minimum of 2 years experience at a management level in a care services environment, ideally managing managers
• Working with Children, young people and families, ideally with experience in disability services
• Presenting complex reports and updates to audiences ranging from young people to the Board of Trustees
• Experience working in an environment with multiple stakeholders
• Experience working to pre-defined timelines and outcome targets
• The planning, monitoring, adapting and evaluating of projects including using co-production
• Working with a range of outcomes measurement tools

In your role, you’ll have access to the following benefits:

• A “golden hello” scheme welcoming you to our services, with £500 paid to you one month after your start date and a second £500 at the six-month mark, depending on eligibility to scheme. (Candidates referred to Break via a recruitment agency are not eligible).
• An excellent relocation package
• Excellent annual leave package, including additional service-related holiday from 2 years
• Company-funded medical cash plan
• Employee Assistance Program (EAP)
• Access to a wealth of training and learning opportunities including the opportunity to enhance your professional development through funded level 7 courses.
• Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
• Access to multiple wellbeing initiatives
• Pension salary sacrifice
• The opportunity to influence Break’s strategy and direction as a member of the Executive and Leadership Teams.
• Life assurance to the value of 3x your annual salary.
• And so much more

The first interview will be a Safe Care/Warner-style interview. Selected candidates will then be expected to attend a formal interview, including a young people’s panel.

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK.

About the organisation

The employer is a forward-thinking non-profit organisation that has delivered unique support for young people across East Anglia for over fifty years. Co-production with staff, young people and families is at the very heart of everything they do.  They have a range of residential services, a family assessment centre, a fostering agency, Staying Close, Staying Connected and services for disabled children and their families.  As a trauma-informed organisation, all their young people and employees are supported by their highly skilled therapeutic team - and their lifelong offer means that even when young people leave their care, they will always be there for them.

With low staff turnover and vacancy rates, they have over 90% good and outstanding gradings across their services and deliver great outcomes for our young people. Our ambition is to grow and build even further - creating an environment where people can develop their talent and see the difference they make. You could be part of this.

You may have experience in roles such as Leadership, Children, Children in Care, Children’s Care Services, Care Head, Head of Service, Head of Care, Care, Children’s Social Care etc. #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Are you looking for a rewarding and challenging career in advising and guiding people affected by dementia?
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a role where every day is different?

If yes, we are offering a great opportunity to join our team providing personalised advice, guidance and support to people diagnosed with dementia and their carers!

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Contract Type: Fixed Term Contract for 1 year
Location: Community based in Wakefield and Five Towns with some homeworking elements. 

We are looking for an exceptional individual to join our vibrant, passionate, and friendly support service in Wakefield and Five Towns.  

As a Dementia Adviser you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

You will offer support and guidance to your clients in a variety of ways, whether in the client's own home or at other locations, face to face, by phone, letter or email. You will assist service users to access other services, providing signposting and referrals, as well as facilitating peer support groups and other group activities.
 
Your role will include:

- Supporting people affected by dementia, families and carers to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs, providing information and access to relevant services.
- Promoting our amazing service and building relationships with a range of health and social care professionals.

About you 

Please note this role will be subject to a DBS check.

We are looking for an exceptional individual, with an understanding of memory loss, dementia and the needs of those affected with these conditions. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service.
 
You will have:

- An ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
- The ability to network effectively and collaborating with other professionals to achieve a positive outcome for people.
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).
- The ability to travel across local area independently when required.

Closing date: 18th July 2024
Interview date: 26th July 2024

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Role Purpose

To support the development of high quality, trustworthy, current and effective information resources for the lupus community. This role plays an important part in our work to empower people living with lupus and supporting families and carers impacted by a diagnosis of lupus.

Key Responsibilities

Delivery

• Help to review, update and co-develop health information content for the lupus community in line with our schedule, maintaining a high standard of evidence-based information production, following appropriate criteria for accreditation by professional organisations. This could include support with research, liaising with external experts for input and review, copy writing, proof reading and production (including design).
• Work with colleagues, healthcare professionals and people with lived experience of lupus to codevelop high quality information resources.
• Communicate health-related updates, such as website articles on changes to access to vaccinations.
• Respond to emailed queries related to lupus and related conditions, health system access, treatments, etc.
• Support with co-ordinating the production of the charity’s magazine 3 times a year. 

Other

• Uphold the values and expectations of LUPUS UK.
• Carry out other duties relevant to your post as reasonably required.
• Occasional evening and weekend working and travel may be required to support our broader activities. 

Qualifications and Experience

• Experience communicating complex information in plain language, considering the needs of the intended audience.
• Working with a range of key stakeholders to develop information.
• Experience of working within a team.
• Communicating complex health, scientific, or research information (desirable).
• Experience in engaging those living with a long-term health condition and/or young people/families, in the co-production of information (desirable). 

Knowledge and Skills

• Ability to critically analyse health information.
• Excellent communication skills and ability to develop effective partnership working.
• Excellent organisational skills
• Excellent attention to detail, with proven editing and proof-reading skills.
• Able to deal with confidential data and demonstrate high levels of discretion.
• Strong knowledge of Microsoft Office applications including Word, Outlook and Excel.
• Skilled in critically analysing published scientific and medical research to ensure health information is accurate and evidence-based (desirable).
• Familiarity with the PIF Tick scheme and guidance (desirable).

Values and Behaviours

• Able to uphold and champion the values of LUPUS UK, demonstrating high standards of integrity, accountability, respect for others, courtesy and professionalism.
• Passionate about the work of LUPUS UK and working in a non-profit environment with a focus on health and disability
• Demonstrable empathy for service users and a commitment to understanding and addressing the challenges they experience.
• Actively committed to the growth of equality of opportunity and diversity.
• An enthusiastic and flexible approach and willing to support colleagues.
• Commitment to continual professional development and willing to give and receive constructive feedback.
• A positive, can-do attitude and willingness to help with tasks outside normal duties. Ability to critically analyse health information. 

Please reseve the following dates in your diary when you apply:

Final interviews (in person) - Friday 19th July 2024

Engagement Coordinator

Salary: £21,000 – £23,000 per year (FTE); 21 hours, based in Luton

 

About us: Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.

Location: Hybrid based in Luton

Key duties:

· Leading and delivering engagement activities to identify and challenge issues within the Health & Social Care sector

· Development and leading self-advocacy groups and service user-led engagement

· Organise activities that support individuals who are socially isolated and provide isolation prevention support

· Recruit and support volunteers to support with engagement activities

Our ideal candidate:

· Has qualifications relevant to the role

· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences

· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers

· Can generate reports and make presentations

In return we offer a range of benefits including:

· Pension contribution up to 5%

· Death in service insurance

· Employee assistance programme

· Bluelight Card

· Cycle to work scheme

· 23 days of annual leave + bank holidays (increases after 2 years of service)

· Salary sacrifice

· Healthcash plan

· Professional development

We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

The Organisation: 

The Academy of Medical Sciences is the independent, expert voice of biomedical and health research in the UK. The vision is to promote good health for all, supported by the best research and evidence. As a forward-thinking organisation, they foster an open and progressive research sector to improve global health. Their community includes around 1,400 Fellows elected from diverse fields across the biomedical sciences. The Academy awards prestigious grants to major universities. With a current income of approximately £20 million (and growing), they are funded primarily by the Department of Science Innovation and Technology. The organisation has flexible and hybrid working policies with staff being given the opportunity to spend most of their working time from home.

The Role: Finance Manager

Reporting the Head of Finance, you will lead the process of accurate and reliable financial accounts for the group.

• Facilitate timely financial accounts and statutory reporting.
• Oversee the processing of income and expenditure.
• Ensure proper VAT accounting in line with regulations.
• Manage and support a team of 4, including 3 Finance Officers and a Financial Accountant.
• In recent years, the Academy has made significant strides in enhancing their systems and processes. They are committed to continuous improvement and welcome innovative ideas.

The Ideal Candidate:

You will be a professionally qualified accountant (ACCA, CIMA, ACA) with charity sector experience. Candidates from an audit background will be considered, especially if you have partial VAT experience. You will have demonstrable expertise of consolidating accounts and reconciliations. Experience with complex balance sheet and bank account reconciliation will be also helpful. The ideal candidate will have strong communication skills to liaise with stakeholders and manage an established team.

What’s in It for You:

• Salary of between £52,996 - £58,885
• Hybrid and agile working (encouraging at least 1 day per week in the office, with flexibility).
• Work-from-abroad policy (subject to tax implications and safety considerations).
• 29 days of annual leave, including Christmas closure dates, plus bank holidays.
• Up to 4 wellbeing days per year.
• Pension contribution (7.5% of gross salary from the Academy, with a 3% employee contribution).
• Life assurance.
• Interest-free season ticket travel loan.
• Family-friendly benefits, including enhanced maternity and paternity leave and coaching for parents returning to work.

How to Apply: The closing date for applications is July 15th, and interviews will be held on July 24th. Applications will be considered on receipt! Feel free to get in touch if you would like a copy of the detailed Job Description and/or annual accounts before making your application. For an informal discussion about the role, contact Peter O’Sullivan at Hays Senior Finance.

The Assessment, Advocacy & Advice Lead will provide frontline services to people diagnosed with HIV in Lewisham, Southwark and Lambeth as part of the Bridges partnership and South West London and Wandsworth HIV Support project. These services include assessment, emotional support and advice and advocacy for issues such as housing, welfare benefits, debt, dealing with HIV stigma or HIV treatment adherence. The Lead will facilitate signposting and referral into other support services including counselling, peer support and immigration services.

Programme

As part of Bridges programme, South West London HIV Partnership and Wandsworth HIV Support project, these services support new and previously diagnosed service users as well as family members/or carers who live in the same household. The programme will support people living with HIV and improve their health and well-being through the provision of services, delivered both face-to-face and virtually where appropriate.

About us: At Jamie’s Farm, we work in partnership with schools and similar organisations to facilitate our transformative farm-visit and follow-up programme across England and Wales. Our vision is to ensure that young people nationwide are better equipped to succeed in life.

What we’re looking for: We hope to be joined by an organised, motivated and friendly individual with experience working in a social work, therapeutic or educational setting. You will be excellent at holding and building relationships with partner organisations and individuals.

In return: Be at the heart of Jamie’s Farm and the Monmouth team, while working in a truly unique and beautiful environment. Enjoy a range of benefits alongside being part of a dynamic community of school partnerships and similar organisations.

Making a difference: You will play a crucial role in facilitating life-changing, transformative experiences for young people, many of whom won’t have experienced farm or rural life before.  Your expertise in holding relationships will allow the charity to ensure more young people are provided with an opportunity to thrive.

Main Responsibilites

Responsibilities include, but are not limited to:

Participation in up to 4 visits a month, including:

• Being the primary contact and relationship holder for a portfolio of schools/organisations and being responsible for deputising for the Head of Farm during those visits
• Planning and delivering farm based and/or cooking activities with young people
• Contributing to farm life including daily walks, mealtimes and running an evening activity
• Participation in, and leading of Jamie’s Farm group meetings

Other major responsibilities include:

• Collaborating with the Head of Farm in overseeing the tracking and completion of visit documentation and data
• Participation in meetings with visiting staff and ensuring they get maximum value from the Jamie’s Farm experience - Monmouth ‘Cultivating Change’ Lead and Monmouth ‘Legacy’ Lead (coordinating the follow-up process effectively)
• Being responsible for coordinating regular and weekly volunteers at the Monmouth site
• Providing information and media to HQ to support Jamie’s Farm’s marketing and communications

Experience and Skills

• Experience working in a social work, therapeutic or educational setting (essential)
• Experience of working with diverse groups of young people and/or vulnerable adults (essential)
• Ability to exemplify Jamie’s Farm core values of positivity, passion, generosity, collaboration and professionalism
• Strong work ethic and ability to share this with visiting staff and young people
• Exceptional communication, teamwork and organisational skills
• Ability to develop strong relationships with diverse individuals and organisations, and to influence and motivate others
• Strong IT and literacy skills to complete administrative tasks

Please view the full job description below for further details. 

Our team will also be happy to answer any questions you might have. 

Prison Facilitator - HMP Featherstone

Location: Staffordshire
Salary: £27,584
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
 
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Featherstone. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP New Featherstone, maximising opportunities for people in prison to learn to read. 

Ideally you will have some experience of prison settings  underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the week commencing 22 July 2024.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-214987

The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate. 

1) Office and Building

• Support Maintain and, where necessary improve, office systems.
• Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
• Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
• Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
• Proactively ensure physical and digital notice boards are kept up-to-date.
• Proactively ensure digital team calendars are kept up-to-date.
• Support the team in utilising the GSuite and printing facilities.
• Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
• Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
• Prepare rooms for team meetings and events, as required.

2) Human Resources Support

• Utilising our HR database, maintain accurate, organised and confidential HR records.
• Liaising with Line Managers, administer the annual leave and sickness process.
• Liaising with the Designated Safeguarding Lead, administer the DBS process.
• Support the Head of Operations by administering the recruitment and induction processes.
• Support the Head of Operations by administering the team performance processes, including probations and appraisals.
• Coordinate and book staff training, ensuring all regulatory requirements are met.
• Coordinate a range of inclusive team social events.

3) General Administrative

• Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
• Support the Head of Operations with basic data entry on grant applications.
• Support the Head of Operations in collating data for grants applications and any necessary reports.
• Support the wider team with occasional administrative tasks, as required.
• Provide occasional administrative support to the Board of Trustees and SLT, as required.

Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.

The post is part time, three days per week, working Monday, Tuesday and Wednesdays.

About the team

The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).

Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). We’ve been in partnership with UHBW for 50 years and we’re as passionate about our work now as we were when we began life in 1974. We’re here to bring moments of joy, comfort and hope to those who need it most; The millions of patients and their loved ones who pass through our hospital doors each year and 13,500 NHS staff who care for them.

That’s a lot of people so we need you to take the reins of our Individual Giving, Legacy and In Memory programmes from September as Sam departs for maternity leave.

This is a varied role where one day you will be creating content and using inspiring patient stories for a full-hearted appeal. Another day you’ll be refining supporter journey comms to our 10,000+ charity lottery players. Another week and you’ll be developing and launching ideas for maximising long-term growth in Legacy and In Memory giving and how this looks across all our brand and supporter touchpoints. 

“If you find your heart singing when you hear about the amazing feats people undergo to improve the lives of others or feel inspired playing your part in improving the health and happiness of every patient cared for in our hospitals, then we think you’d better apply!”. Sam, current post holder.

We are a Disability Confident employer.

Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater.

Benefits:

•  27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
•  Commitment to hybrid and flexible working
•  Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
•  Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
•  Life assurance cover - 4x annual salary
•  Commitment to training and development with budget set aside
•  Medicash health plan - claim cash towards a range of medical costs
•  Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Closing date: 8th July 

Interview date: 15th & 16th July 

A fantastic opportunity has arisen for a full time Special Events Officer on a six month contract to join the Fundraising team at SSAFA, the Armed Forces charity. We are looking for a dynamic, enthusiastic individual to join the busy Events team.  You will be responsible for assisting the team with the management of existing events to maximise income including the Carol Concert and our Defence Industry Dinner. You will need to work to agreed budgets as well as input to the setting of financial targets. 2024 is a busy year for the Events team, presenting many opportunities to get involved with fast paced, exciting events.

About the team

The SSAFA Events team is a small team with a high output, both financially and in terms of number of events produced. We work closely together and thrive to deliver high quality, successful events.

About you

To carry out this role successfully experience in planning, developing, delivering and evaluating fundraising campaigns is essential and an understanding of the charity sector and ideally a background of working in charity events is desirable. You will be diligent, conscientious and have high attention to detail. In addition, you will demonstrate the ability to develop positive relationships with our supporters in order to manage and grow existing events and relationships.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

Closing date: Midnight on 17 June. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC