Extra Care Support Coordinator Jobs in Newcastle
Learning Disability Community Caseworker
Do you have experience in giving money or energy advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.
Mencap's advice service are looking for a Learning Disability Community Caseworker that specialises in delivering energy and money advice using video calling, telephone and email advice and face to face in the community.
This is a fixed term contract until March 2026, working 30 hours per week. We are flexible to where you do your work, but there will be an expectation of travel to our Peterborough office or community venues when needed.
Working with three other Energy and Money Advice Caseworkers - you will:
· Offer clear accessible advice to people with a Learning Disability, their families and carers.
· Manage a caseload of your own clients.
· Create, book and deliver workshops, events and webinars on Money and Energy Advice.
· Identify and undertake safeguarding alerts, following up on these and challenging them if necessary.
· Ensure that the caseworkers are at the right locations, with the right stock and equipment ensuring cost-efficient travel and venue planning/booking and excellent time management.
· Working with Subject Matter Experts in other nominated advice areas, to refer cases in and out of other parts of the team when the clients need more than Money and Energy Advice.
· Communicate effectively and accessibly, with empathy and clarity.
· Assist with the monitoring and evaluation of the project, capturing K.P.I's and flagging any slippage.
If you have the skills and experience to join us as a Learning Disability Community Caseworker then please apply now, with an up to date CV. You can view full details on the Job Description.
This post is funded by the British Gas Energy Trust.
This role will close on Wednesday 31st July and interviews will take place shortly afterwards.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
