External Engagement Manager Jobs in Edinburgh

Applications are due by 23.59 GMT on Friday 4th April 2025.

Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.

Responsible to: Marketing and Communications Manager

Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.

Location: Based from home with the expectation of at least quarterly in-person team meetings in York.

Employment: 2-3 days (to be discussed upon interview)

Salary: £23,000 p.a. pro rata for number of days worked

JOB DESCRIPTION

• Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
• Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
• Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
• Assist with the design of digital assets for social media, website and newsletters.
• Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
• Support the team with monthly newsletters and other communications to accredited organisations.
• Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
• Track and report on marketing performance metrics to assess the success of different strategies.
• Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
• Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.

PERSON SPECIFICATION 

Essential 

• Some experience in marketing and communications, with an understanding of strategic approaches.
• Creative and proactive communicator with a passion for ethical business practices.
• Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
• Experience using digital communication channels, including social media.
• Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
• Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
• Ability to work collaboratively within a team and engage with external stakeholders effectively.
• Flexibility in working hours to respond to social media engagement and support events.

Desirable 

• Previous experience in the charity or responsible business sector.
• Familiarity with media relations and press engagement.
• Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Retail, and support people to find a safe, affordable home.

We’re on the lookout for an experienced senior level retail professional, with the energy and drive to

lead the successful introduction and expansion of our ReStore network, a charitable home improvement retail concept well established in the USA, Canada and Ireland, but new to Great Britain. This is your chance to take charge of a retail operation with a real purpose—helping families build a better future through safe and affordable housing.

You’ll be joining us at a really exciting time as we’re on an ambitious transformation journey, providing you with the opportunity to directly influence and develop retail expansion and impact in local communities.

Leading a high performing team of staff and volunteers who work collaboratively to generate resource and support for our mission, you’ll be responsible for sales growth and sustainability through strategic innovation, operational excellence, building brand awareness, valuable partnerships and community engagement.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website (Please see vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Department:                      Retail

Reports to:                        National Director

Budget responsibility: Yes

Line management: 2 direct reports (Store Manager x 2) and an overall team of 13 when fully staffed (currently 3 roles staffed)

Location:                           Flexible/hybrid - home-based and with regular travel to stores, internal and external meetings.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

ReStore is Habitat for Humanity International’s unique, trademarked retail concept which was first opened in 1991 by the Habitat for Humanity affiliate in Winnipeg, Canada.  Today there are over 1,000 ReStores successfully operating across Canada, United States, Australia, New Zealand, Poland and Northern Ireland.

Job Purpose

To support of Habitat GB’s vision of a decent home for everyone, the Director of Retail is accountable for the successful introduction of a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials.  Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes. 

The Director of Retail provides senior and strategic leadership for Habitat GB’s retail strategy, and for the entire ReStore operation. Key responsibilities include the planning, implementation, and monitoring of the impact of ReStore in Great Britain, such as income generation, brand awareness, partnership development, community engagement and outreach. The Director of Retail is also responsible for leading a high performing team to manage the ReStore footprint in Great Britain, and working collaboratively across Habitat GB, the international Habitat network (HFHI), and with external partners.

As a member of the Senior Leadership Team, the Director of Retail works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a robust people and culture approach. 

Key Accountabilities/Responsibilities

Strategic development & leadership:

   Provide senior and strategic leadership for end-to-end retail operations.

• Develop and implement a comprehensive commercial and profit-driven strategy aligned with Habitat GB’s mission and goals. 
• Continue to identify and maximise the opportunities, revenue and profit presented by the commercial operations of Retail as well as volunteering, community engagement and other programmes, working in collaboration with colleagues in the Programme Delivery and Fundraising & Partnerships teams.
• Working collaboratively across Habitat GB, review the commerciality of the wider charity and develop commercial projects capable of delivering efficiencies and increasing income which create increased support for the charity’s beneficiaries.
• Work with the Director of Finance, Operations & Compliance and other colleagues to ensure effective and efficient commercial delivery whilst taking accountability for establishing and maintaining appropriate delivery frameworks and governance.
• Lead and empower all ReStore colleagues to maximise income and profit from all Retail and sources (including online) whilst ensuring that costs are contained within budget.
• Lead the development of a plan for expansion of future ReStores.
• Work closely with the Director of Programme delivery and other colleagues to design, deliver and grow community-based outreach programmes connected to ReStore.
• Design and implement effective strategies and processes for programme implementation, including resource allocation, scheduling, and monitoring of progress.
• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

Leadership of ReStore operations:

• Retain an oversight of new and ongoing commercial operations, including sales, marketing, donations, pricing and operational excellence.
• Monitor and analyse external market trends and competitor activities (not restricted to the UK) to identify and accelerate sustainable opportunities for growth. 
• Support all ReStore communication and marketing using the charity’s comms channels, ensuring optimum strategy & planning, prioritising key areas of operational focus (including store opening, stock donations & volunteering) & shared annual Communications and Brand priorities.
• Develop and lead on building strong productive relationships with external suppliers including builders, designers, till suppliers, utility companies, etc. to ensure ReStore delivers on new store openings expectations and all stakeholder engagements.
• Oversee leasing activities including prospecting, negotiating, and ensuring execution of lease agreements. Negotiate terms and conditions that are favourable for our budget and needs.
• Coordinate property maintenance and repairs including shop renovations and fit out.
• Ensure compliance with all relevant laws, regulations, and ethical standards in all commercial activities.
• Ensure excellent risk management, including the identification and mitigation of commercial risks, implementing appropriate controls and safeguards.
• Measure and communicate the social and environmental impact of commercial activities. 

External representation and strategic partnerships development:

• Represent Habitat in Great Britain and, where required, internationally. Work closely with the National Director and others on brand awareness, influencing & engagement opportunities, increasing visibility with partners, communities and other collaborators.
• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects related to ReStore and contribute to our credibility as a trusted and impactful organisation.
• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of HFHGB.
• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders.

Performance management, reporting and monitoring: 

• Set ambitious yet achievable revenue targets and other KPIs, monitoring progress effectively, taking proactive steps to meet and, where possible, exceed financial goals.
• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
• Develop and manage the Retail department's budget, ensuring cost-effective operations.
• Coach staff on their commercial acumen, to nurture the teams in how to make the best financial decisions at their level of responsibility.
• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
• Measure and communicate the social, financial and environmental impact of commercial/retail/outreach activities.
• Lead and support report to external partners, donors and other stakeholders.

Leadership and management:

• Build and lead a high-performing and ambitious team, inspired to implement and grow the ReStore brand in Great Britain, with a core focus on positive impact in ling with our national strategy.
• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
• Lead the development of a Volunteer Management programme for ReStore in line with sector-wide and Habitat for Humanity best practice. Including recruitment, onboarding, training, experience, engagement and communications.  Ensure ReStore staff are supported to deliver outstanding volunteer management and build in regular feedback mechanisms.
• Working closely with the Head of People and others, support the ongoing development of a strong safeguarding culture throughout the organisation.
• Lead the development and monitoring of a safeguarding plan for all ReStore operations and programmes, including policy, protocols and training for volunteers and ReStore staff.
• Role model our values in line with Habitat GB’s inclusive approach to people and culture.

Organisational Leadership: 

• Support the National Director in leading the organisation to deliver Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
• Deputise for the National Director when required and represent Habitat GB in national and international meetings and forums.

Person profile:

• Significant retail leadership experience, ideally within a charitable, purpose-driven or social enterprise environment.
• A proven track record of leading teams to success, driving sustainable growth and profitability in a retail environment.
• Skilled in building strong relationships with diverse types of external partners, donors, volunteers, staff and stakeholders to achieve business and community-focussed impact objectives.
• Understands relevant legal and compliance requirements, with a track record of successful management across a similar operational platform.
• Experience managing safeguarding compliance in a similar operational environment.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
• Experience leading and managing teams made up of staff and volunteers.
• Strong budget and financial management skills.
• Experience developing, managing or engaging in community-led programmes.

Skills and competencies:

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
• You are a strategic and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission.
• · You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.
• You are an experienced manager, able to lead and inspire others, motivating team members to perform at their best with a growth mindset.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 30th March 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.

The deadline for applications is Sunday 23rd March 2025.

Location: Globally remote

Reporting to: Executive Director

Manages: Team of 2

Annual salary: These locations are given to illustrate specific country salary ranges – the salary will be payable in local currency and is determined based on local market rates and candidate experience.

• €80K - €115K EUROS in Europe. (variable country to country and paid in local currency)
• £85K £95k GBP in the UK.
• $75K - $100K USD in Africa (variable country to country and paid in local currency)
• $135K – $146K USD in the USA.

Contract type: Fixed term - initially 2 years with a view to renew

Working hours: Full-time

Travel: Regular travel in Europe and the US, and trips to visit programmes in our Country Offices.

Candidate level: Senior executive

Background

Around the world, public resources are being raised and spent unfairly and ineffectively, leaving millions of people without access to the quality public goods and services they need to thrive. Governments often make public resource decisions without much consultation or information from the public. Meanwhile, those with power and privilege very effectively influence government decisions in their favour.

Our goal is to make governments raise and spend public money more so that everyone has the resources and opportunities they need to thrive and get ahead. To achieve this, The International Budget Partnership (IBP) partners with budget analysts, community organizers, and advocates in 120 countries to advance public budget systems that work for people. Together, we generate data, advocate for reform, and build the skills and knowledge of people so that everyone can have a voice in public money decisions that impact their lives. For more than 25 years we have built a global network of partners that promote the public’s right to have a say in public finance. More recently we have scaled up our impacts to help communities drive change in how governments both raise and spend public resources and to inform decisions to ensure those resource translate into quality services—from healthcare to clean water.

Purpose of Role

IBP seeks a Director of Fundraising to drive our organization's resource development and financial sustainability. Working at the highest levels of the organization, this leader will develop and implement comprehensive fundraising strategies to secure multi-year, multi-million-dollar commitments from major international donors. The ideal candidate brings demonstrated success in diversifying revenue streams and building strategic partnerships, along with the ability to both envision ambitious fundraising goals and execute detailed plans to achieve them.

As a key member of the senior team, the Director will provide strategic leadership while managing hands-on fundraising activities, mentor a dedicated fundraising team, and coordinate closely with the Executive Director, Executive Team, Country Directors, Initiative Managers and Advisory Council. They will strengthen IBP's internal fundraising capacity while cultivating external relationships that advance our mission.

Success in this role requires exceptional relationship-building abilities, strategic thinking, and a proven track record of securing large-scale funding from a diverse range of channels including institutions, foundations and High Net Worth Individuals. This is an opportunity to shape the financial future of a global organization working to advance budget transparency, participation, and accountability in public finance and governance.

This is an exciting moment for IBP as it has just released its new strategy. This bold systems change approach requires reimagining the organization´s fundraising strategies and capacities and developing new and diversified revenue streams in a new funding environment where unrestricted funding has declined. 

Primary Responsibilities

Fundraising Strategy Development and Execution (50%)

• Setting Fundraising Strategy and Vision: Develop and implement a data-driven fundraising strategy aligned with the organization’s broader strategic goals. Set ambitious yet achievable financial targets and ensure alignment across teams.
• Prospecting: Design and execute tailored strategies for identifying, soliciting, and stewarding institutional and individual funders.
• Proposal Development: Lead the creation of compelling funding proposals, pitches, appeals, and other materials to secure funding in collaboration with initiative managers.
• Building and Maintaining Networks: Cultivate relationships with key stakeholders, including high-net-worth individuals, bilateral governments, foundations, and philanthropic groups.
• Innovative Fundraising Strategies: Explore and implement new approaches, such as joint fundraising with partners and sector-based strategies, while enhancing fundraising capacity at country, global, and initiative levels.
• Donor Stewardship: Build long-term relationships with donors through personalized engagement strategies, aligning their interests with the organization's goals.

Donor and Stakeholder Engagement (25%)

• Donor Lifecycle Management: Oversee the full donor lifecycle, from acquisition and engagement to cultivation, solicitation, and stewardship.
• Board Engagement: Serve as the primary liaison for fundraising with the board of directors and Advisory Council
• Crisis and Risk Management: Develop and implement risk mitigation strategies for fundraising, including planning for economic downturns, donor withdrawals, or reputational risks.
• Engagement Strategies: Collaborate with program teams to design personalized donor engagement strategies, such as tailored reports, briefings, and impact updates identifying clear roles for staff across the organization that is involved directly and indirectly in fundraising efforts.

Direct and Indirect Team Management (25%)

• Resource Allocation and Budgeting: Oversee the fundraising budget, ensuring resources are allocated to high-impact activities based on data-driven decision-making. Collaborate with the Director of Finance and Operations to ensure proper handling of donations, reporting and forecasting.
• Team Building and Development: Recruit, train, and retain a high-performing fundraising team, setting clear roles, responsibilities, and success metrics. Work with the fundraising working group and staff across the organization to strengthen fundraising activities.
• Performance Management and Reporting: Track and report fundraising performance metrics to executive leadership and the board, using analytics to optimize outcomes.
• Developing Internal Talent: Mentor fundraising and program staff in relationship management, donor communications, and strategic planning, while fostering leadership development.
• Building Cross-Functional Capacity/Culture of Philanthropy: Equip senior leaders and program teams with the knowledge and tools to contribute to fundraising efforts, including impact reporting and donor engagement training.

Profile

We seek individuals who not only possess the necessary skills and competencies for this role but also embody the values that define our organization’s culture and mission.

The ideal candidate will demonstrate a strong commitment to transparency, accountability, and ethical leadership, ensuring integrity in all aspects of fundraising and donor relations. They will champion justice, equity, diversity, and inclusion, fostering an environment that respects different perspectives and amplifies voices from historically underrepresented communities.

We value individuals who exhibit collaboration and adaptability, working effectively across teams and with diverse stakeholders. An entrepreneurial and strategic thinker with a deep sense of independence and initiative, they will drive innovation while aligning fundraising efforts with IBP’s broader mission.

Above all, the candidate will be passionate about democracy, human rights, and social impact, bringing both expertise and a values-driven approach to advancing IBP’s goals.

Experience

• At least 10 years of experience in fundraising, including work with trusts, foundations, bilateral government donors, and high-net-worth individuals.
• Bachelor's or master's degree in a relevant field desirable or equivalent experience.
• Proven track record of securing significant gifts and growing fundraising revenue.
• Experience leading and managing fundraising teams, with strong mentoring and coaching skills.
• Background in engaging with Global South philanthropic organizations, particularly feminist funds or other mission-driven entities.
• Demonstrable success in managing donor relationships from acquisition to stewardship and retention.

Skills

• Strong strategic thinking combined with a hands-on approach, organizational skills, and administrative competence.
• Ability to develop and execute data-driven fundraising strategies aligned with the organization’s broader goals.
• Experience in setting ambitious financial targets and driving fundraising strategies to achieve them. Strong track record of developing and implementing successful fundraising strategies, with a demonstrated ability to drive income growth and diversification.
• Deep understanding of emerging fundraising trends, including philanthropy, donor behaviours, and sectoral shifts.
• Strong track record in securing large-scale donations and managing diverse income streams.
• Knowledge of Global South philanthropic organizations and experience with feminist, climate, and locally led funds. Experience working with diverse teams and donors from various geographical, cultural, and socio-economic backgrounds.
• Expertise in managing the donor lifecycle, including acquisition, engagement, solicitation, and stewardship.
• Skilled in building long-term partnerships with major donors and strategic stakeholders, including foundations, donor collaboratives, high-net-worth individuals, bilateral government donors, and global philanthropists.
• Strong communication skills to tailor messaging and effectively engage diverse donor groups.
• Ability to network across sectors, expanding and strengthening strategic partnerships that align with the organization’s mission.
• Ability to build internal fundraising capacity, equipping senior leaders and program teams with fundraising knowledge and tools. Demonstrated leadership in managing, coaching, and mentoring a team of fundraising professionals.
• Ability to recruit, train, and develop high-performing teams, fostering a culture of collaboration and continuous learning.

Terms and Conditions

Remuneration:

International Budget Partnership offers competitive salaries, promotion opportunities, pension contributions, and other benefits that are aligned with the country of employment.

Values and Culture:

We take pride in our core values and how our staff embody them in every aspect of their work. We strive to create a culture that celebrates our values and global achievements, fostering an environment of pride and commitment.

Work-life Balance:

While our mission is central to everything we do, we also understand the importance of work-life balance. We support our staff by offering 24 days of annual leave (in addition to public holidays) and providing access to flexible work arrangements, including remote and hybrid working options.

Professional Development:

At International Budget Partnership, we are committed to recognizing and nurturing the potential of our team. We support professional growth through:

Travel and Medical Insurance:

All staff travelling for work are covered by comprehensive travel and medical insurance to ensure their safety and well-being

An applicant’s pack is available upon request.

The deadline for application is Sunday 23rd March 2025

Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

This role has two key functions:

• The prime purpose of this role is to provide administrative support to the Head of Governance in driving high standards of charity and company governance across the organisation, including the other entities within the WAGGGS group (60%).
• Second, is supporting the Chief Executive with basic diary management and office project management (40%).

Key Responsibilities:

1. Administrative support for Board and Committee meetings:

• assist in the planning and execution of Board, committee, and entity meetings by:
• Managing the governance calendar, communicating meeting dates and deadlines for papers.
• Coordinating the distribution of agendas and papers.
• Attending meetings as required and preparing clear and accurate minutes.
• Booking meeting rooms and making travel and accommodation arrangements

2.  Support the 2025 Governance Review

3. Administration of committee nominations 

4. Awards Support

 5. Induction Process Development

 6. External Supplier engagement

7. Maintain Governance webpages and mailing lists

8. Support Governance Process Improvement

9. Administrative Support to Executive Team

10. Proactively provide administration support to the Chief Executive and Deputy Chief Executive

Please refer to the attached Job Description for a detailed information about the role.

please submit your CV and Cover letter to be considered for this role.

The National Youth Agency is looking for an experienced Policy & Public Affairs Officer

Are you passionate about youth policy and influencing decision-makers to create meaningful change?

Do you thrive in a fast-paced environment, conducting research, tracking political developments, and supporting advocacy efforts?

Contract: Permanent Contract
Hours: Full-time, 37 hours per week flexible working
Salary: £29,000 - £33,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a job.

As our new Policy & Public Affairs Officer, you will play a key role in tracking policy developments, engaging with stakeholders, and supporting NYA’s public affairs work. You will help ensure that youth work is recognised at all levels of decision-making by producing compelling briefings, monitoring political activities, and supporting strategic events.

This role works within our Policy, Insights, and External Affairs Directorate, reporting directly to the Policy & Public Affairs Manager. Your work in this role will directly contribute to NYA’s mission to champion high-quality youth work across England.

As the role will involve direct work with young people NYA will follow its safer recruitment policy and the successful candidate will be subject to an Enhanced DBS Check prior to starting their employment.

Key Responsibilities

• Conduct research and monitor policy developments, parliamentary activity, and government announcements to inform NYA’s advocacy efforts.
• Develop policy briefings, reports, consultation responses, and stakeholder communications to support NYA’s policy and public affairs work.
• Build and maintain relationships with policymakers, public affairs contacts, and key stakeholders, ensuring effective collaboration and engagement.
• Support youth participation initiatives, helping young people contribute to policy discussions and decision-making.
• Assist in organising and attending policy forums, roundtables, and public affairs events to represent NYA and strengthen its influence.
• Work collaboratively across NYA teams to align policy efforts and enhance advocacy strategies.

We’re looking for someone who has:

• At least 2 years’ experience in policy or public affairs within a charity, government, or think tank, with strong knowledge of UK policy processes and Westminster.
• Excellent written and verbal communication skills, with the ability to conduct research, analyse data, and present findings clearly to diverse stakeholders.
• Strong time-management skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools.
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment while building strong relationships with colleagues and external partners.
• A passion for policy and public affairs, highly motivated, and a commitment to NYA’s mission and values.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

NYA provides:

• 25 days leave plus 8 days
• Employee life assurance scheme
• Up to 5% employer pension contribution
• A comprehensive EAP with access to unlimited specialist support.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements
Please use our online application process to submit the following by Thursday 20th March 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.

A covering letter (maximum 800 words) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the selection process and we will not accept CV’s without one.

Diversity monitoring information (optional) This information is requested by our ATS for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews: to be scheduled within 2-weeks after the closing date

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-220031

Role Overview

This interim part-time role (4 days per week) within the Mid-Value Programme focuses on maximising income and cultivating relationships with small trust donors. The post holder will lead on small trust mailings, supporting the broader programme's success.

Key Responsibilities

• Lead on small trust mailings, including emergency and bespoke appeals.
• Ensure effective donor stewardship through updates, reports, thank you letters, and query responses.
• Lead on selected stewardship mailings across the programme.
• Contribute to the production of joint appeals.
• Process invoices, maintain trust records, and ensure accurate income coding.
• Provide efficient administrative support to the Philanthropy team.
• Represent the charity at donor meetings and networking events.
• Maintain strong relationships with external suppliers and freelancers.
• Coordinate with internal Humanitarian, Programme, Major Donor, and Income Processing teams.

Person Specification

• Experience in the charity sector, preferably in fundraising.
• Excellent time management and organisational skills.
• Strong written communication skills, with the ability to write eloquently, accurately, and persuasively.
• Ability to communicate complex issues clearly and engagingly.
• Confidence in communicating with potential donors by phone and in person.
• Proficiency in conducting detailed research.
• Ability to meet deadlines and work under pressure.
• Ability to work independently with minimal supervision.
• Proficiency in database, spreadsheet, and word processing software.
• Highly developed administrative skills.

What's on Offer:

• Salary Remote pro-rated: £27,892
• Salary London based :31,684
• Contract Length: 9 months
• Flexible Working: Hybrid working model based in London (2 days per week in office) or fully-remote contract available
• Part time: 4 days per week, 28 hours

To Apply:

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Freedom for Animals (formerly known as the Captive Animals Protection Society) is one of the oldest animal rights charities in the UK. Established in 1957, we are celebrating over 65 years of working for animals. Through a combination of undercover investigations, research, campaigns, political lobbying and education, Freedom for Animals is working for an end to the abuse and exploitation of animals for human entertainment in zoos, mobile zoos, aquariums, bird of prey centres, circuses, TV, film and media, and the exotic pet trade.

Freedom for Animals is seeking an experienced Supporter Care Officer to support the Fundraising Manager.

The successful candidate will join a small but growing team and will play a key role in supporting the delivery organisation’s strategic objectives.

You will have demonstrable experience in Google for Business, Microsoft Office and CRM databases, preferably Salesforce. Supporter care and fundraising experience would be an advantage although training will be given. You will assist the Fundraising Manager with a wide range of fundraising tasks and will be responsible for responding to correspondence from donors and supporters. You will also be required to enter data onto the Salesforce CRM so an attention to detail is essential. You will have excellent communication skills and experience of working within small to medium-sized teams. You will be a team player, have a good level of education, be a passionate advocate for animals and animal rights, and share Freedom for Animals ethos and vision. Knowledge of animal protection issues relating to zoos, mobile zoos, aquariums, bird of prey zoos, circuses and the exotic pet trade would be an advantage.

Reporting to the Head of Promotion and Comms, this role will take a lead on all media and PR activities. With a strong news sense, you’ll help develop and execute forward-thinking PR plans and strategies for the organisation, manage our external profile and raise awareness of the work we do, aligned to our vision. 

Responsibilities  

Promotion of Bikeability  

• Implement and manage a comprehensive and proactive PR activity schedule for the Trust, including project managing the production of the annual impact report and delivery statistics 

• Act as the main point of contract for all media and press activity to builds our reputation with the media. Liaising with colleagues, the industry and general public to create stories and case studies to share good practice with the Industry and work with social media and internal communications 

• Develop and foster strong relationships with key media outlets in the sector and journalists, broadcasters and editors to secure coverage that helps to influence key decision makers and engage our audiences in our work 

• Scan effectively for breaking news stories relevant to our areas of work and work with the social media officer to use our channels for comment 

• Working with colleagues in public affairs agency and our research team, support public affairs activity 

• Scan for areas of reputational risk and support the CEO with preparing for and handling reputational risk 

• Lead on crisis media enquiries and messaging, implementing the necessary checks and actions to protect the Trust’s reputation and brand. 

• Brief and train key spokespeople, developing key messaging and Q&A 

• Analyse and report on media activity for internal teams, external partners and our board, including leading on relevant reports to committees. 

• Supporting the wider team with project and department communications  

• Using monitoring tools to provide insight and measurement of communication activities  

Comms Support  

• Respond to enquiries from the hello@ Bikeability email

• Support briefings for Bikeability staff and trustees for visits, events and media interviews 

• Secure opportunities for Bikeability Trust staff to speak at conferences and events

• Assist with organising annual Bikeability Conference

• Provide editorial advice to maintain high-quality communication standards 

General  

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

• Commitment to personal continuing professional development

• Take on another other task as agreed with line manager 

Person specification 

The successful applicant will have: 

• Expertise in media and PR. 

• A strategic thinker with excellent project management and communication skills. 

• Experience of working with journalists and media outlets, generating and securing strong relevant media coverage. 

• Excellent news sense with extensive experience of producing effective and quick reactive news lines for breaking stories. 

• The ability to develop excellent long-term media and PR strategies to deliver organisational objectives aligned to our vision. 

• Strong judgement and experience of crisis communications. 

• Excellent copy-writing skills and ability to influence. 

Skills 

• Exceptional writing and editing skills with the ability to create accessible content 

• Strong project management and organisational skills 

• The ability to build and maintain effective relationships with stakeholders 

The package 

The Bikeability Trust offers the successful candidates a competitive salary and: 

• Bikeability cycle training

• Generous contributory pension scheme 

• 38 days annual leave for full time members of staff (including public holidays) 

• Employee Assistance Programme

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organization. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.

You will join a passionate, collaborative team eager to drive meaningful change. Our key initiatives include:

KidsTime Workshops: Safe spaces where young people share experiences, learn about mental illness, and build coping skills through creative activities. The workshops combine therapeutic support with peer interaction, fostering resilience and community.

Training and Education: Courses designed to support professionals (healthcare, social work, and education) who work with children affected by parental mental illness. We offer tailored workshops, resources, and ongoing support, equipping professionals to meet the unique needs of these young people.

Campaigns and Advocacy: Our advocacy efforts seek to influence policy, reduce stigma, and improve services for families dealing with mental illness, helping to create systemic change.

We are looking for an experienced Partnership Development Lead to strengthen and expand partnerships helping to extend our reach and impact.

Key Responsibilites

This role will lead on the business development for the charity’s key initiatives. Reporting to the CEO, your responsibilities will include but are not limited to:

• Work with the CEO, Operations Director, and wider team to implement the strategy for securing income-generating partnerships for 2025-2029.
• Identify organisations and key individuals within them to develop new opportunities for partnerships across the UK.
• Build, develop and strengthen relationships that will lead to increased projects.

• Propose, build and develop long term strategic partnerships.
• Manage Our Time’s partner recruitment cycle from launch to contract, ensuring you meet goals in our target areas.
• Build relationships with health and social care providers, academic institutions and conference organisers to enable the charity to be represented when children and young people’s mental health is the focus.
• UK wide travel for in-person meetings with partners.
• Represent Our Time externally in meetings with potential partners.
• Work alongside marketing and communications, promoting products and services to potential new customers.

Requirements

• Proven track record (5–10 years) in relationship management, demonstrating the ability to cultivate and maintain strategic partnerships that drive growth.
• Experience in the not-for-profit sector (desirable), particularly in charities, social enterprises, or mission-driven organisations.
• Demonstrated success in converting enquiries into long-term relationships, showing a proactive approach to engagement and stakeholder retention.
• Ability to persuade and influence senior external stakeholders, including decision-makers in local authorities, educational institutions, and healthcare organisations.
• Strong business development acumen, with the ability to identify opportunities, develop proposals, and secure funding or partnerships.
• Strategic planning skills, including the ability to assess market trends, set goals, and develop effective strategies for scaling KidsTime Workshops.
• Excellent verbal and written communication skills, ensuring clear and compelling messaging to potential partners, funders, and stakeholders.
• Outstanding interpersonal and influencing skills, with the ability to build positive relationships with individuals and organisations at various levels.
• Knowledge of the commissioning environment within education, health, and social care (desirable), including understanding funding mechanisms and partnership opportunities.
• Strong negotiation skills, enabling the ability to secure favourable terms in partnerships and contracts.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness. In this role, you'll have the freedom to shape the charity's work, allowing you to see your ideas and efforts make a meaningful impact.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

Head of Delivery

£62,000-£68,000 per annum (dependent on skills and experience) plus generous benefits

Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

About the role

Are you a strategic leader with a passion for delivering impactful projects? We’re looking for a Head of Delivery to oversee and lead the delivery of capital projects greater than £25k, making a tangible difference in grassroots sports facilities.

As the Head of Delivery, you’ll play a pivotal role in ensuring the successful delivery of a range of priority projects, including 3G FTPs, changing facilities, grass pitches, PlayZones, and Hub sites. You’ll ensure these projects meet the needs of local communities and stakeholders, promoting multi-sport participation and inclusivity. Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all projects align with the Football Foundation’s strategic goals and investment priorities.

This is an exciting opportunity to make a lasting impact on sports facilities across the country, while leading a talented team and shaping the future of grassroots sports. If you're an experienced project leader with a passion for community development, we'd love to hear from you!

Key responsibilities

· Oversee the development and maintenance of a robust pipeline of high-quality facility projects that deliver long-term value and benefit to local communities.

· Provide strategic leadership to ensure facility projects align with the Foundation’s strategy, and drive execution for maximum impact.

· Ensure projects reflect the needs of local communities and stakeholders, fostering multi-sport participation and inclusivity.

· Mentor and develop a team, creating a collaborative environment, where everyone is aligned and working towards shared goals.

· Continuously refine methodologies and workflows to ensure efficiency, consistency, and improved project outcomes.

· Assist in high-profile funding discussions, maximising contributions and ensuring the best outcomes for each project.

· Lead rigorous peer reviews and ensure high-quality, consistent assessment reports.

· Oversee the transition of projects from approval to construction, ensuring timelines are met and risks are managed.

What are we looking for?

· Proven experience in project delivery, particularly with capital projects above £25k, preferably in the sports or community development sector.

· Strong leadership and team management experience, with the ability to motivate and develop teams across multiple functions.

· Deep understanding of grant management systems and project execution, including budgeting, risk management, and quality assurance.

· Excellent communication and stakeholder engagement skills, with a track record of driving collaboration and community involvement.

· Ability to think strategically and ensure projects align with the Foundation’s strategic priorities and provide long-term value.

· Strong problem-solving and negotiation skills, with the ability to manage complex and high-profile projects.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £62,000 - £68,000 per annum, dependent on relevant skills and experience.

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.

The closing date for applications is: Sunday 6 April 2025 at 00:00

First interviews will be held via MS Teams and are currently scheduled for 15 April 2025.

Second-stage interviews will be held in person and are currently scheduled for 22 and/or 23 April 2025.

Please note that you must be eligible to work in the UK to apply.

You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.

You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.

What you’ll do

• Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
• Build relationships to influence service improvement across London and support the development of a vibrant national network
• Maximise participation in the UK Parkinson's Audit and relevant surveys
• Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
• Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications

What you’ll bring

• Experience and expertise in service redesign and effecting change within health and/or social care in London
• Knowledge of health and care structures and commissioning across London
• Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
• Ability to negotiate and influence, with strong report writing and presentation skills 
• Experience in the use of quality improvement and project management tools

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please note; The contract for this role is expected to start in late May 2025.

This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England region. You will also be required to attend team and individual meetings that usually take place in our London office. There may also be the requirement for occasional overnight stays.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Passionate about educational equality? Join our team and make a difference.

�� Location: Remote with visits to our partner colleges in Derby and Nottingham,  monthly visits to our London office and regular college travel (2-3 days/week).

⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

�� Salary: Competitive, including London weighting where applicable.

�� Start Date: August 2024.

�� Duration: Fixed term until August 2025, with potential for extension.

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

 

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

• Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

We are looking for individuals who are passionate about our mission and demonstrate the following:

• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students. 

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
At Marie Curie, we are dedicated to improving lives through our compassionate care and support services. Our fundraising efforts are at the heart of what we do, and we're looking for an Income Generation Product Delivery Lead to play a pivotal role in managing and enhancing the technology assets that drive our income generation. Join a collaborative, mission-driven environment where your expertise will directly impact the lives of those we support.
As the Income Generation Product Delivery Lead, you'll oversee and optimize digital platforms, payment devices, and response-handling technologies to maximize revenue and efficiency. Your contributions will help us innovate, deliver outstanding supporter experiences, and grow our fundraising potential.

Expected Impact:
- Enable seamless fundraising campaigns through effective digital solutions.
- Ensure compliance with regulatory standards while optimizing technology performance.
- Drive revenue growth by enhancing user experiences and operational efficiency.

Main responsibilities:
- Develop and implement a product ownership strategy for fundraising technology assets.
- Work closely with fundraising teams to design effective digital processes and integrate new systems.
- Establish SLAs and KPIs to monitor and enhance vendor performance and digital fundraising outcomes.
- Ensure adherence to fundraising regulations, managing risk and maintaining data security.
- Evaluate and introduce cashless technologies to enhance supporter engagement and boost revenue.
- Provide training, clear processes, and tools to equip teams for success in managing digital fundraising services.

Key Criteria:
- Proven experience in managing and optimizing digital fundraising platforms.
- Strong project management and organizational skills, with the ability to handle multiple priorities.
- Expertise in supplier management, service delivery, and compliance in fundraising contexts.
- Comprehensive understanding of fundraising activities, policies, and database systems.
- Strong interpersonal and communication skills to collaborate effectively across teams and with external partners.

Desirable Skills:
- Experience working in non-profit or fundraising teams.
- Knowledge of lean methodologies or continuous improvement practices.
- Familiarity with operations management in a non-profit setting.

Please see the full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Salary: £35,530 - 39,474 (plus £3,500 London Weighting if applicable)
Contract: Fixed-term (12 months), full-time (35 hours per week)
Based: Home-based with occasional travel to London or hybrid work in the Embassy Gardens Office in London.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form.