Executive Director Jobs in Clerkenwell, Greater London
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.
The Head of Fundraising Operations will enable fundraising operations to keep pace with the growth in income, futureproofing systems to ensure effective co-ordination and organisation to underpin fundraising activity, as well as delivering on an incredible supporter experience. With a new CRM in place, the role will design and implement a range of systems/processes, maximising the capabilities of the database. Working closely with internal teams including finance, the role will support external-facing fundraisers to achieve their targets, through excellence in data quality and the highest standards in supporter care.
About You
You will use your excellent interpersonal and motivational leadership skills to develop and support team members to deliver their best work. Your exceptional communication skills and the capability to manage multiple priorities and deadlines will be valuable. You will have experience of thriving in a fast-paced fundraising environment, with experience of creating and implementing systems and processes for others to use. With excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, it is desirable that you have experience of MS Dynamics. Having worked with finance teams, you will be confident in delivery of income and activity reporting. Knowledge of relevant legislation and fundraising regulations for all forms of fundraising is essential.
Duties and key responsibilities
Leadership, Strategy and Planning
- Build and inspire a high-performing, results-oriented team focused on delivering fundraising operations and supporter stewardship
- Lead the development of the data and supporter services strategy
- Lead the implementation and ongoing management of efficient fundraising operations, including MS Dynamics processes, finance and activity reporting and making sure that the Fundraising Team have easy access to accurate information at all times.
- Collaborate with the Director, Deputy Director and Heads of teams to develop team plans aligned with the Fundraising strategy.
- Working with the Head of Technology, integrate systems and proactively stay ahead of emerging trends and horizon scanning to ensure MAP’s fundraising operations takes forward the latest developments.
Budgets
- Create and manage annual and three-year rolling budgets for fundraising operations.
- ·Lead on the tender and appointment of suppliers who will partner on our fundraising operations and supporter services function.
Compliance and reporting
- Ensure all our fundraising operations remain compliant, following guidance from the Chartered Institute of Fundraising, Information Commissioner’s Office (Data Protection) and the Fundraising Regulator, as well as embedding best practice.
- Establish and maintain effective systems for donor and prospect pipeline management and provide regular management reports to the Fundraising Heads to enable them to assess fundraising progress, reallocate resources and ensure we meet our income and activity targets.
- Support the Director and Fundraising leads in KPI reporting to the Senior Management Team and the Board of Trustees.
- Develop and maintain documentation on processes.
General Responsibilities
- Support the mission, ethos and values of MAP
- Support and promote diversity and equality of opportunity in the workplace.
- Maintain and improve competencies through continuous professional development.
- Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.
PERSON SPECIFICATION
Skills and experience
•Experience of thriving in a fast-paced fundraising environment
•Experience of creating and implementing systems and processes for others to use
•Excellent Microsoft Office skills and knowledge of how databases work in a fundraising environment, preferably with experience of MS Dynamics
•Confidence in delivery of financial and activity reporting
•Knowledge of relevant legislation and fundraising regulations for all forms of fundraising
•Excellent interpersonal skills and proven ability to persuade others and to work collaboratively to achieve shared aims
Personal attributes and other requirements
•Commitment to anti-discriminatory practice and equal opportunities
•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
•Commitment to upholding the rights of people facing disadvantage and discrimination.
•Commitment to the aims, values and ethos of MAP
•Ability and willingness to work weekends/evenings in emergencies
The client requests no contact from agencies or media sales.
WaterAid UK Internal Communications and Engagement Partner
Contract: Permanent, Part Time (3 or 4 days per week)
Location: The role can be based in the UK or one of the following WaterAid Country Programmes - Nigeria, Kenya, or South Africa (Pretoria), subject to right-to-work eligibility in the respective countries.
If the successful candidate is based in the UK, the contract base would be in Canary Wharf, London. We support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- UK, London: Grade 3 - £48, 314 - £50, 729 per annum (pro-rated to the working hours) with excellent benefits
- South Africa, Pretoria: Grade F - 827,550 - 1,034,437 (ZAR) per annum (pro-rated to the working hours) plus benefits
- Nigeria, Abuja: Grade F - 18,397,645 - 23,445,232 (NGN) per annum (pro-rated to the working hours) plus 33% of basic pay in allowances
- Kenya: Competitive package
About WaterAid:
Want to use your strong skills in strategic internal communications and engagement to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our new WaterAid UK Internal Communications and Engagement Partner to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role reports into the WaterAid UK People Director, with a dotted line into the Global Internal Communications and Engagement Lead. As our strategic and creative WaterAid UK Internal Communications and Engagement Partner, you will play a crucial role in the newly formed WaterAid UK People Team. The WaterAid UK People Team supports the whole of WaterAid UK - this includes staff in the UK office, UK country programmes and regional offices.
About the Role:
You will play a vital role in ensuring our internal communications inspire and inform WaterAid UK staff, both within the UK and across Africa and South Asia. Your focus will be to foster a sense of engagement, inclusion, and connection amongst staff - helping them feel linked to each other, the global organisation, and our shared purpose. Ultimately, your efforts will contribute to creating a positive and fulfilling employee experience for all WaterAid UK staff.
In this role, you will serve as a strategic business partner and trusted advisor to key senior leaders in WaterAid UK, including the Chief Executive for WaterAid UK. You will provide guidance and coaching, working closely with them to craft internal communications that foster trust and enhance employee engagement across the organisation.
You'll also:
- Create engaging content relevant for WaterAid UK staff, including news stories for WaterAid's intranet, videos, visual assets etc.
- Provide counsel and deliver informative, accurate and sensitive internal communications in the event of a crisis impacting WaterAid UK.
- Manage the WaterAid UK webinar and events calendar
- Partner with the WaterAid UK People Director on follow-up and support to WaterAid UK on WaterAid's annual employee engagement surveys.
- Lead on the engagement approach for WaterAid UK Alumni
- Project lead any internal communications and engagement projects for WaterAid UK, including the WaterAid UK long service recognition awards.
- Proactively maintain expert knowledge about latest trends in internal communication and employee engagement and use this to support the creation of effective, inclusive and impactful internal communications for WaterAid UK
About You:
- To be a credible advisor and thinking partner
- Proven experience of providing strategic internal communications support to senior leaders
- Excellent interpersonal skills with an ability to build collaborative and trusting relationships with a wide variety of contacts across WaterAid UK.
- Expert knowledge and experience of internal communications and employee engagement approaches and practice
- Outstanding written and verbal communication skills, with accuracy and keen attention to detail, with strengths in storytelling and the ability to create high quality, sometimes sensitive, communications to a diverse range and level of stakeholders
- Extremely creative and innovative, with a willingness to go above and beyond to create engaging and inspiring internal communications content by crafting compelling messages using a variety of digital channels.
- Be a team player, able to work in a collaborative way
- Highly organised, able to prioritise, plan and manage a demanding workload with multiple deadlines.
Closing date: Applications will close at 23:59 on Sunday, 27th October. 2024. Availability for first round interviews via video call on Thurs 7th and Fri 8th November 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.
As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.
Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.
You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.
This role is home-based, with some travel required across the UK.
Who are we looking for?
We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.
The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.
This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 5 days per week, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.
Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.
In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.
There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.
About Surrey Health Determinants Research Collaboration (HDRC):
This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council, University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).
Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.
About this role:
The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:
· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.
· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.
· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.
The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.
Applications will not be accepted without a covering letter that covers how their skills and experience meet the role.
Interviews will be in Epsom & Ewell, Surrey on Tuesday 12th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator.
The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.
What you’ll do:
- Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
- Keep service desk tickets updated in ITSM system.
- Carry out preventative maintenance of servers and systems.
- Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
- Deliver user training for new and existing IT systems.
What you’ll need:
- Good customer service skills.
- Good knowledge of all Microsoft Office products.
- Understanding of PC builds, including installation of software packages
- Effective interpersonal skills
- Effective communication skills, able to adapt style to different audiences.
- Self-starter, confident to initiate and progress work
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We reserve the right to close this vacancy early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
Would you like to work in a forward looking, faith based charity? One where you can bring your current skill and experience and develop and earn points through our global training programme to become a Certified Fundraising Executive?
From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.
Within China’s ever-changing social landscape, ICC’s nurturing care is modeling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists , special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.
This Job Is For You If…….
You have fundraising experience in a charity environment and you’re ready to take the next step up in your career.
You already know how to retain donors and increase income
You love to project manage integrated fundraising campaigns and achieve your goals
You want to treat donors as VIP’s so they stay committed and engaged and you use a customer relationship management systems (CRM) to achieve that.
You can write engaging fundraising copy, or you’re willing to learn
You thrive developing innovative fundraising ideas and campaigns
You can embrace our culture, vision and mission wholeheartedly.
You have ideas and energy to initiate new processes, you’re excited about getting things done better
You are a team player, willing to collaborate and serve to get the job done.
You are a Christian who wants to put your faith into action at work
Our preference is for a full-time candidate working from the Newcastle Office (Hybrid working offered). However, we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely or who are interested in working part time
For the full Job Description and person spec, please refer to the attachment below.
Our Mission is to ensure every child with a disability in China is embraced by love, fueled by hope, and empowered with life-changing opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?
Do you love working with people and supporting them to get the most out of the systems we use?
Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.
About you: The successful candidate will have excellent skills around digital processes and management of a CRM software. You will have experience of Salesforce or other CRM software and how to integrate this with other software systems. You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems. With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM. We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.
About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live. We are working to build just and flourishing communities so that everyone across England can access support when they need it most.
Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters. You will be proactive in looking at ways to improve and deliver better systems.
If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.
Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.
The young people we support in this service are amazing, they are courageous, determined, and brave. These young people have often survived very difficult experiences and have often experienced high levels of violence in their lives. This can mean at times we have to work harder to secure their trust and build relationships with them. The experiences these young people have had in their lives means they can feel frustrated, angry, and upset. We need someone committed to showing care, respect, patience and understanding, someone who understands that challenging behaviour can be a demonstration of the impact of multiple traumas. This is a fixed-term role for 12 months
- Full time, 12 month fixed-term role in our Youth Justice Team
- Salary £31,200-£34,736
- Deadline: 9am, Thursday 24 October
Job Purpose:
The Head of Brand and Content plays a lead role in managing the brand, overseeing the production of content, coordinating content across all channels and ensuring that it follows MSF’s objectives in terms of operations, fundraising, advocacy and recruitment.
In close collaboration with the Director of Communications, you would lead the development and implementation of the organisation’s brand and content strategy.
You would manage and support a team of content producers in line with our best practice management standards; appraising, coaching, mentoring and supporting your team and ensuring they are fulfilling their objectives to the best of their ability. You will also ensure that your team supports content producers in other teams by ensuring products adhere to brand guidelines and by providing copywriting and editorial support, audio-visual materials and graphic design services.
You will operate collaboratively across multiple departments and teams within MSF UK, including Fundraising, HAARP (advocacy) and the Manson Unit to ensure quality and strategic alignment of cross-departmental communications initiatives. You will also serve as a focal point for discussions on content management across the international MSF movement, of which MSF UK is a member.
Knowledge, Skill & Experience:
- Demonstrable experience of devising and delivering communications strategies to advance the aims of an organization
- Extensive knowledge of the principles of brand management and brand practice
- Demonstratable knowledge and senior experience of digital and print production processes, content gathering, content management systems, copywriting/editorial, audiovisual and graphic design, or a mixture of these
- Outstanding organisational and strategic skills with the ability to handle large volumes of work, track multiple projects or activities at any one time
- Significant leadership and line management experience with proven ability to communicate and engage with diverse stakeholders, as well as the ability to “manage upwards”
- Superior interpersonal and networking skills and ability to work cooperatively with a wide variety of stakeholders
- Experience of working in a dynamic, complex organisation
- Experience managing communications-specific risks and demonstrable awareness of best practice within humanitarian contexts, particularly in areas of safeguarding and EDI
- A strong understanding of and engagement with global current affairs and the communications environment within which MSF operates
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
How to Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
27 October 2024, 11.59pm
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. This will include a team of Housing Caseworkers who will carry out assessments and advocacy work with young people under 25 who are fleeing violence and exploitation, in order to move them on successfully into both emergency and long-term housing options. You should be passionate about working with this client group, able to manage a fast-moving caseload, and committed to working collaboratively with a team across multiple services.
*Please note, previous applicants for this role need not reapply.
- Full time, permanent role in the Youth Justice Team
- Salary £31,200-£34,736
- Deadline: 9am, Monday 21 October
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job titleIn Memory and Legacy Manager
Reporting toDirector of Fundraising
Hours of work37.5 hours per week
Salary Up to £38,000
Closing date30 October 2024
LocationRoyal Trinity Hospice – 4 days office
ABOUT COMPTON
Compton is the UK’s leading fundraising consultancy with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
THE ROLE
Royal Trinity Hospice, the UK’s oldest hospice, serves 750,000 people in central and southwest London, delivering specialist end-of-life and palliative care, including support for families. Success relies on the Compton fundraising team achieving ambitious funding targets. The In Memory and Legacy Manager is a vital role, leading on two of the largest income lines for our client.
The role will focus on further development of our In Memory campaigns and events, legacy marketing and promotion as well and working with a specialist colleague to manage legacy administration.
The legacy promotion aspects of the role will include plans to maximise results from a national TV and media campaign in 2025 in collaboration with HospiceUK.
This role is centred around delivering excellent donor care and stewardship to those closest to Trinity, innovative and creative thinking and strong relationship management skills.
The successful candidate will line manage two team members, an In Memory and Legacy Executive and a Legacy Administrator.
As an In Memory and Legacy Manager, you will:
- Lead and develop Trinity’s in memory giving products and events, including the annual Light up a Life concert and Summer Solstice remembrance evening.
- Lead and develop legacy marketing strategies and products, and develop new legacy giving promotion events.
- Manage legacy administration, including maintaining and monitoring the legacy income pipeline, and assisting with practical legacy administration tasks.
- Develop and review regularly income and expenditure budgets and income forecasting.
- Deliver excellent stewardship for newly bereaved supporters and longstanding in memory and legacy supporters.
- Maintain excellent internal relationships with Fundraising colleagues, and the Communications team, as well as the Hospice clinical teams.
- Collaborate with the Communications Team to build promotional strategies.
- Ensure supporter records on the charity database (Raiser’s Edge NXT) are kept up to date.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Line manage and mentor an In Memory and Legacy Executive (full-time).
- Line manage a legacy administrator (one day a week).
PERSON SPECIFICATION
- This role requires a minimum of three years fundraising experience with direct experience in legacy fundraising.
- People driven with a passion for fundraising and creating meaningful change.
- A keen interest and understanding of the importance of In memory and Legacy engagement and local support for a local hospice.
- Experience in delivering first-rate donor stewardship and/or customer/client care.
- Experience of running a variety of campaigns, events or products and monitoring budgets.
- Well-organised, and confident in planning and executing activities.
- Demonstrably able to manage time and priorities workload effectively.
- Ability to work independently using own initiative with a solution-focused mindset.
- A responsive and flexible approach to stakeholder’s needs and enquiries.
- Experience of using a database to manage supporters or clients and monitor income.
- Excellent communication skills, and the ability to communicate with a wide and varied group of supporters and colleagues.
- Experience with In Memory fundraising.
- Evidence of consistently reaching and surpassing targets.
- Experience in managing events; successfully promoting, acquiring participants, and achieving targets. Experience of line management.
- Experience of writing engaging fundraising copy.
- An understanding of, or experience of, working in a healthcare or hospice setting.
Company benefits
- Annual leave 25 days plus bank holidays
- Standard Life pension scheme with Company contributions starting at 3%
- Non-contributory life assurance scheme
- Compton professional development and mentoring opportunities
- Employee Assistance Programme – offering free 24/7 support + counselling and advice
To apply, please send a short covering letter and CV by close of business of 30 October 2023.
NOTE: We will be conducting interviews as suitable candidates apply, so may appoint before the closing date.
The client requests no contact from agencies or media sales.
About the NEL VCSE Collaborative
The North East London (NEL) Voluntary, Community and Social Enterprise (VCSE) Collaborative works closely with the ICB to work together strategically by shaping, improving and delivering services and contributes to the system design and organisational development of the ICB, ensuring Voluntary, Community, Faith and Social Enterprise (VCFSE) contribution.
The leadership group of the seven borough representatives meets monthly and is currently working to develop a VCFSE strategy to raise the profile of the sector and support the VCFSE to work in partnership with the health system to address local health inequalities and improve the health outcomes of the communities in NEL. We are now keen to expand our work and recruit a Chair.
The NEL VCSE Collaborative is committed to our five values:
1. Equity and Inclusivity - Champion compassionate, collaborative, and inclusive multi-professional leadership.
2. Collaborative – Meaningful integration with ICB as a coordinated VCFSE voice
3. Innovative – VCFSE sector contributing expertise in an equitable manner in commissioning, service design and improvement processes
4. Transparent – building trust across sectors and ensuring VCFSE is a valued partner
5. Person and community focused – strengths based approach by championing our people and communities
Purpose of the role
- Provide influential and inspirational leadership to ensure the Voluntary, Community, Faith & Social Enterprise (VCFSE) sector is an equal partner in the North East London (NEL) Integrated Care Partnerhsup (ICP).
- Develop and maintain excellent relationships with health and social care stakeholders ensuring networks are kept informed of the Collaborative’s progress
- Advocate for the VCFSE sector and mobilise innovative approaches to support the health and wellbeing of NEL community
- To lead the NEL VCSE Collaborative, interfacing with the Partnership Development Director to drive forward the interests of the NEL VCSE Collaborative and the wider VCFSE sector it represents
- To act on behalf and represent the opinions and interests of the NEL VCSE Collaborative on relevant ICS boards, in particular as the NEL VCSE Collaborative representative on the NEL ICP
- To chair the leadership group meetings of the NEL VCSE Collaborative
- Ensure NEL VCSE Collaborative meetings are planned effectively, conducted according to the principles and agreements in place, and facilitated in collaboration with the Partnership Development Director
Key functions & Tasks (Role Description)
- To lead with compassion and inspiration to ensure strategic influence of VCFSE at system level to better enable integrated working approaches between system leaders and sector partners
- Work with the NEL VCSE Collaborative members to ensure they are effectively represented and actively involved across the structures that form the ICS
- Together with the Partnership Development Director, produce a quarterly budget report and regular updates including emerging opportunities and risks in a timely fashion
- Work with the Partnership Development Director on producing quarterly budget reports
- Lead and work with the NEL Collaborative to identify and communicate strategic and business development goals which are in line with community and ICS outcomes
- In collaboration with the Partnership Development Director, plan and Chair the NEL VCSE Collaborative meetings and ensure relevant business is discussed with clear actions
- Ensure that the NEL VCSE Collaborative leadership group adheres to the Terms of Reference (ToR) and Memorandum of Understanding (MoU) in place and membership is fair and reviewed regularly with actions and conflicts of interest appropriately managed
- Ensure the NEL VCSE Collaborative addresses and incorporates relevant legislation, policies and best practice guidance, including equality and diversity
- Develop and regularly update an effective activity plan with NEL VCSE leadership group members which supports the work of Place Level Groups
- Work with the Partnerships Development Director to provide and promote system-wide communication through a range of media channels
Person Specification
- Demonstrable understanding and experience of the current and emerging challenges and opportunities within the regional Health and Care system and the local VCFSE
- Experience of working with the VCFSE sector at a strategic and senior management level, including championing and advocating on behalf of the VCFSE sector
- Demonstrate excellent knowledge of VCFSE and healthcare related policies with an understanding of the issues facing the VCFSE at local, regional and national level
- An understanding of the diversity of the VCFSE including grassroots level/micro- organisations
- Experience of leading meetings representing a diversity of views as well as change management processes at a strategic level
- Able to negotiate and influence with the ability to communicate with tact and sensitivity where appropriate. The role will include managing potentially complex and politically sensitive relationships.
- Ability to interpret highly complex information and communicate effectively across multiple stakeholders
- Strategic problem-solving skills, entrepreneurial and open to ideas and opportunities
- Experience of working in partnership with a range of stakeholders in health and social care services
Please see job specification on full details and how to apply.
The client requests no contact from agencies or media sales.
Salary: circa £75,000 per annum plus generous benefits
Contract: Full time, permanent
Location: Victoria, London (hybrid working with one to three days in the office each week)
Closing date: at 12 noon, Wednesday 23 October 2024
Interviews: week commencing 04 November 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
As a member of the Senior Management Team, the Head of Finance will provide strategic and operational support to the Director of Corporate Services and Finance and wider management team.
This role is an exciting opportunity for the right person to lead the Finance Team and manage the outsourced finance and payroll providers. They will pay a key role in providing financial support across the organisation and managing the organisation’s finances and compliance with statutory regulations. They will ensure all necessary financial controls, systems, processes and procedure are in place.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
Visa sponsorship
You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.
The client requests no contact from agencies or media sales.