Executive Assistant Jobs in City Of London, England

Working closely with the CEO, the Audit, Finance and Risk (AFR) Committee and the Board, the Finance & Corporate Services Manager is responsible for the financial management of the charity on a strategic and operational level, and supports our corporate, HR and ICT functions. As a member of the Senior Management Team, this position provides leadership and support to the wider team, and line management of the Finance & Corporate Services Officer. Other duties include monthly payroll, monthly management accounts and reports, annual budget and audit, and supporting our team with HR, ICT and office requirements.

You will be an experienced senior manager with at least 4-5 years of experience in finance within the charity sector and providing back-office support. An accountancy qualification is essential, as is knowledge of SORP.

You will be highly organised, able to work as part of our small team as well as on your own initiative, have a methodical and collaborative approach, and a flexible, ‘can-do’ attitude. You will be passionate about our campaigning work to improve the lives of older Londoners, and committed to upholding our mission, vision and values.

We are an equal opportunities employer and while we are open to applications from all backgrounds, we particularly welcome applications from older Londoners.

Age UK London (AUKL) is a leading campaigning charity in London, seeking to improve the lives of older Londoners. Our award-winning campaigns cover a wide range of subjects, including transport, digital exclusion, cost of living and poverty, and social isolation.

An exciting position has arisen for a Personal Assistant / Office Support to work for an excellent Children’s Charity based in South West London. The postholder will be providing effective administrative support to the senior leadership team, including the CEO.

Job Responsibilities:

· To provide secretarial support to the SLT including the Chief Executive including diary co-ordination 

· Organising and facilitating senior leadership team meetings

· Provide meeting arrangements including scheduling and invitations as required

· Arranging SLT visits to services

· To be a point of contact for all internal and external enquiries to the Senior Leadership Team dealing courteously

· To produce high standard professional documents, reports, correspondence and presentations 

· To book conference rooms for key meetings with SLT and Trustees

· Arranging and booking travel and accommodation

· To ensure delegated compliance checks are completed within the necessary timeframes

· Taking minutes in key meetings and taking drafting committee papers

· Ensure the office manual is kept up to date at all times

Essential Profile:

· At least 3 years’ experience in an EA/PA role

· Experience of minute taking in SLT meetings

· Extensive office administration experience

Salary: £32,000 - £35,000 per annum + excellent benefits  

Length: Permanent

Working Pattern: 4 days per week on site / 1 day per week from home

Hours: 35 per week

Agency Reference Number: J83718

This vacancy will be actively shortlisted, so please get your applications in early to avoid missing out!

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates

Are you looking to make a difference to the lives of dogs across the country?
We're looking for an enthusiastic, driven Senior Vet Nurse to join our veterinary team at our London office.

About this role
As Senior Vet Nurse at the London office, you’ll:

• be responsible for supporting teams throughout the organisation with the veterinary aspects of a dogs’ journey through the rehoming process,
• be responsible for the smooth-running of our supported vet care schemes, which provide financial support for essential veterinary care to owners and dogs in exceptional circumstances, working closely with both vets and adopters,
• provide cover in our central pharmacy, including dispensing and sending medication,
• manage Vet Nurses, including ongoing support and mentorship.

About you
To be successful in this role, you’ll need to be a Registered Vet Nurse with significant experience, ideally in both the charity sector and recent practice experience. You’ll have excellent interpersonal skills and enjoy working in a team, with a flexible attitude and confident IT skills. You’ll be self-motivated and have a genuine interest in the aims of Dogs Trust. Dogs Trust actively encourage professional development, with opportunities to work alongside our in-house behavioural teams, and a generous CPD allowance (including access to external opportunities). Additionally, RCVS fees for Vet Nurses are paid.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About this team
The Veterinary Department is a friendly team of veterinary nurses, veterinary surgeons and administrative staff working in the London Office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About Us

Justice & Care is an international anti-slavery organisation dedicated to combating human trafficking and modern slavery. We work tirelessly to support victims, dismantle criminal networks, and advocate for systemic change. Our efforts include collaborating with governments, policy makers, and other key stakeholders to drive global impact and protect vulnerable communities.

Position: Institutional Programme Funding Principal (Senior Specialist)

Location: Flexible within the UK (Hybrid or Remote with monthly travel to London and occasional international travel)

Salary: £50,000 - £60,000 (dependent on skills and experience)

Contract: Permanent, Full-Time or Part-Time (Flexible working options available)

About the Role

We are looking for an outstanding Institutional Programme Funding Principal to lead our institutional fundraising efforts. This role is critical in shaping and implementing our funding strategy, ensuring we secure and manage large-scale grants that drive our global mission forward. You will be responsible for developing high-quality funding applications, managing relationships with key institutional donors, and ensuring compliance with all funding requirements.

Key Responsibilities:

• Lead the development and implementation of the institutional programme funding strategy, coordinating applications, partnerships, and reporting processes.
• Research and cultivate new institutional funding opportunities globally (e.g., FCDO, USAID, NORAD, J/TIP).
• Collaborate with internal teams and external partners to design projects aligned with our global and country strategies.
• Produce high-quality, high-value funding applications, including proposals, budgets, Gantt charts, and monitoring plans.
• Negotiate grant agreements and ensure compliance with institutional donor requirements.
• Manage relationships with institutional funders, ensuring timely and comprehensive reporting.
• Support fundraising team members on large trust and foundation grant applications.

What We’re Looking For:

• Proven Experience: Demonstrable experience securing and managing high-value funding contracts, especially from government sources.
• Exceptional Communication: Strong English verbal and written communication skills, with the ability to liaise confidently with donors and colleagues.
• Highly Organized: Ability to manage multiple activities, meet deadlines, and maintain attention to detail in a fast-paced environment.
• Financial Acumen: Highly numerate, with experience developing and monitoring budgets and analyzing complex financial data.
• Team Player: Collaborative and proactive, with a passion for driving change and achieving results.
• Passion for the Cause: A deep commitment to the eradication of human trafficking and modern slavery.

Why Join Us?

• Impact: Play a pivotal role in securing the resources that make our vital work possible.
• Flexibility: Enjoy a flexible working environment with options for remote work and adaptable hours.
• Growth: Be part of a dynamic team committed to professional and personal growth.
• Global Influence: Work with a globally recognized organization making a real difference in the fight against modern slavery.

How to Apply:

If you’re ready to use your fundraising expertise to support a global cause, we’d love to hear from you! Apply now on this platform. Applications will be reviewed on a rolling basis, so don’t wait to apply!

Join us at Justice & Care and be part of a team dedicated to ending modern slavery worldwide.

#FundraisingJobs #ProgrammeFunding #NonProfitCareers #AntiSlavery #JusticeAndCare #RemoteWork #LondonJobs #InternationalDevelopment

Application deadline: 21 September 2024

Interview dates: 29 October (final)

Starting date: To be confirmed

About Oak Foundation:

Oak Foundation commits its resources to address issues of global, social, and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. Through our grant-making, we support others to make the world a safer, fairer, and more sustainable place to live. With offices in Europe, India, and North America, we make grants to organisations in approximately 40 countries worldwide.

Background:

All women and girls should be safe, free, and have an equal chance to thrive. Yet, every day, women experience violence and discrimination and are denied the freedom to decide how they will live. This undermines their health, safety, dignity, and independence. We find inspiration and hope in strong and vibrant movements, built, and led by women, which are transforming lives and communities across the world. Their shared purpose and collective power are advancing a more just world – in ways that protect human rights and the future of our planet.

Supporting these movements to live, breathe, strengthen, and grow – by enabling women’s agency, leadership, and capacity – is at the heart of what we do. In addition to a deep commitment to advancing women’s rights, our culture is characterised by collegiality, mutual support, high expectations, and laughter. Read the IAWP strategy for more details.

In addition, Oak Foundation and its Trustees support several other areas of interest to create a safer, fairer, and more sustainable world through engaging grant-making programmes. We strive to live the values we work to advance.

We are currently recruiting a Programme Assistant and Executive Assistant to manage a portfolio of grants and contribute to the implementation of the IAWP strategy. In addition, this Programme Assistant and Executive Assistant will support London-based Trustees by managing their schedules, arranging travel, and processing discretionary grants. The role of the Programme Assistant and Executive Assistant is essential in maintaining the seamless operations and success of our foundation.

Executive Assistant to London based Trustees (approximately 30%)

• Processing discretionary grants for Trustees by liaising with the organisations identified to receive grants, collecting necessary documentation, and coordinating with Oak grant management team
• Assisting the Trustees with external contacts, including prioritising correspondence and phone inquiries, drafting responses as necessary, and managing workflow emerging from these contacts
• Scheduling and coordinating Trustee appointments, meetings, and travel itineraries, including the preparation of background materials, arranging meetings and events, and ensuring appropriate follow-up of decisions and agreements
• Supporting Trustees in various boards and committees, including all aspects of preparation and follow-up

Support to the Issues Affecting Women Programme team (approximately 70%)

• Grant-making: Master grant-making tools, especially the grant management system (i.e. database) to facilitate team management of the grant-making process. Develop a deep understanding of the grant portfolio to support execution of the overall strategy.
• Communications: Work with the Communications Department to prepare and pull together material for presentations, briefings, and background material as required. Work with the team and director to manage a communications plan for the programme. This may include preparing and coordinating material and presentations for board meetings, events, meetings, and team calls. It may also include drafting and preparing communication updates, including programme newsletters.
• Scheduling: Manage the Director’s and team’s schedule and movements, including coordinating all activities, arranging meetings, and coordinating travel including applying for visas, and booking planes/trains/accommodation/developing an itinerary. Help track and support meeting deadlines.
• Team calendar: Maintain overall team calendar for planning purposes.
• Administration: Provide administrative support to the team (and office when requested): organise and maintain files, submit expenses, and log documents with response deadlines. Other administrative tasks as assigned.
• Meetings: Attend various meetings with internal and external parties; take notes and follow up on action points as required.
• Routine correspondence: Draft routine correspondence, including various programme reports and other briefings.
• Contracts and payments: Provide support in drafting contracts and payments, and liaise with third party providers on various issues. Maintain a roster of consultants and keep a record of staff satisfaction with work completed.
• Events planning: Coordinate team training activities and meetings including: organising invitations to participants and room set up (table, chairs, flipcharts, video equipment); providing video call information; ensuring presentations are in the right format; and organising lunches, booking restaurants, pick-ups, and other logistics. Provide other back-office support as needed.
• Recruitment: When recruitments take place, follow-up with candidates at all stages of the process in liaison with the HR team.

Other support tasks including:

• Performing reception duties by meeting and greeting visitors for the Trustees and the IAWP programme
• Advising staff visiting from other offices about arrangements for visiting London (e.g., hotels, restaurants, booking meeting rooms) for Trustees and IAWP related visits
• Setting up the office for newcomers in IAWP team: arranging desks, IT devices, and stationary etc
• Acting as back up to others in the London office for office management tasks (i.e., performing reception duties, liaising with office concierge, and setting up offices for newcomers, etc).

In addition to your main duties, you will be required to carry out such duties consistent with your position as required.

Position requirements

• University degree or equivalent experience
• Approx. 5 years in a comparable role
• Excellent organisational skills, high level of discretion, and attention to detail
• Advanced fluency / first-language level knowledge of English, additional languages a plus
• Polyvalent, enjoy working on multiple projects, and able to juggle competing priorities
• Can do attitude, positive, and resourceful
• Be results-oriented, and prompt to anticipate needs, proactive
• Ability to work independently and under pressure
• Commitment to the continuous improvement of personal and organisation-wide results
• Team player and enjoy working with multi-cultural teams across the globe
• Good with numbers and budgets
• Ability to manage and adapt to rapidly evolving communication and document management technologies
• Experience with database programmes, and proficient in Microsoft Office Suite
• Dynamic personality with a sense of humour
• Committed to Oak’s organisational values

Senior Supporter Engagement & Operations Lead

Location: Hybrid, Old Street, London
Salary: £53,402 per annum
Hours: 34.5 hours per week
Department: Supporter Engagement and Operations
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal. 

The Supporter Engagement and Operations team is the heart of our supporter engagement and retention at Plan International UK. The team ensures that Plan effectively communicates with its supporters and delivers key logistical requirements for our fundraising, ensuring the smooth functioning of our day-to-day operations. We are now looking for a dynamic and experienced Senior Supporter Engagement & Operations Lead to manage this team. The person will be responsible for creating excellent supporter experiences with Plan International UK – overseeing the operational delivery of our supporter care, income processing and sponsorship processes, leading the teams to provide first class customer service, and optimising our processes for maximum efficiency.

Key deliverables will include updating, developing and implementing fundraising processes to maximise income and ensure business continuity; overseeing the end-to-end child sponsorship process, looking for methods to enhance the sponsor experience; and driving continuous improvement in supporter care and fundraising, using data-driven insights and technology solutions to enhance efficiency and success. 

You’ll also be responsible for providing leadership that promotes inclusivity, excellence, and teamwork within the Supporter Engagement and Operations teams.

In this role, you’ll have the opportunity to make a real impact while leading a team that is passionate, innovative, and committed to our cause – if this sounds like something you’re interested and experienced in, we would love to hear from you! 

Please note that we may shortlist and interview throughout the recruitment campaign, and we may close the job early if we receive a high number of applications. 

For further detail of this role, please see the job profile. 

The deadline for applications is 23:59 on Tuesday 17 September 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-216564

GamCare is recruiting a Services Team Leader to lead the delivery of effective, responsive, safe, caring and well-led support services that identify, support and provide interventions for women at risk of or experiencing gambling related harms.  

About Us

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

The Role

You will assist with the day-to-day delivery of a support service across the UK, including regular line management and case management supervision of Outreach and Engagement Practitioners and Womens Services Officers. You will also support the Programme Manager in planning the set up and launch of the support service in Northern Ireland.

Alongside service delivery, you will develop innovative ways to listen to and support women experiencing gambling harm. You will incorporate the opinions of women with lived experience of gambling harm into current and any new service design and delivery to ensure the support is responsive to the diverse needs of women.

The Women’s Pathway also delivers awareness raising training for professionals and digital support tools and resources for both women and professionals across the UK. You will work collaboratively with the training provision to develop digital support content, ensuring a joined-up offer to women and professionals. 

About You

You will need the ability to provide leadership to the Women’s Pathway on delivering safe, effective and women focused gambling harm support.

You will have demonstrable experience of case management and case management supervision for clients with varying needs who are seeking a change in behaviour to overcome harm caused.

You will also be confident in identifying and recommending opportunities for continuous service improvement and expanding the reach and impact of the service.

Benefits You Can Enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous pension scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee assistance programme – 24-hour support

For further details and to apply please click the apply button.

Closing date for applications: Sunday, 22nd September 2024.

Interviews will take place online via video conference – week commencing 30th September 2024.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

This post is subject to a DBS/PVG/AccessNI check.

We are looking for an Office Administrator & EA to Managing Director to join our NTP Department on an 18 month fixed term contract.

Contract Type:  18-month contract

Hours: 35 hours per week, although additional hours may be necessary in order to fulfil the post’s requirements. We would be open to a discussion and requests for alternative, part-time hours and work patterns as well a potential job share. Please do state in your application if this would be something you would like us to consider for you. Please note that due to the nature of the role it is expected that the post holder will be based in the office full-time.

Salary: £27,560 per annum

Responsible to: Head of General Management

Purpose of the role 

The Office Administrator & EA to Managing Director will support the work of a busy production department by ensuring that the office runs in an efficient manner. They will also carry out administrative duties for the Managing Director.

The successful candidate will have the following: 

• They will be a helpful and approachable person who is comfortable being a first point of contact for the NTP office

• Experience of office management and administration including diary management; organising travel; and processing invoices

• Excellent organisational skills with experience of managing immediate and long term deadlines

• The ability to work effectively as part of a team and on own initiative, and to be able to work calmly under time pressure

• Computer literacy including knowledge of Word, Excel and Outlook

• Experience of handling confidential information with discretion

• A willingness to occasionally work unsociable hours

• An interest in and understanding of the theatre sector and the National Theatre.

Please note 

The closing date for the receipt of a completed application is Monday 16th September 2024 at 10:00am.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

Fundraising Executive

We are seeking a pro-active, experienced and hands-on individual to join the charity at this critical and exciting stage of growth and development, and to deliver the day-to-day management of individual giving campaigns in the fundraising team.

We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.

Position: Fundraising Executive

Location: Home based and flexible (able to work in Warwick and London offices occasionally and at other locations nationally when required)

Salary: £32 -35k per annum, depending on experience

Hours: Full Time (35 hours per week)

Contract: Fixed term contract, maternity cover

Closing Date: 24th September 2024

Interview Date: 30th September

The Role

Sitting within Supporter Engagement, this role will assist in delivering the individual giving programme of activity, driving income generation through both acquisition and retention campaigns, ensuring long term support and maximising donor lifetime value.

Whilst the team work hard to ensure they can support the NHS through every challenge they may face, they also need to ensure that the team is able to manage the sometimes busy and high-energy. This is done by offering sector-leading flexibility. Your wellbeing is of the most importance, so all staff are offered 9am – 11am every Friday morning as wellbeing time, to do something that makes you feel good. You are also encouraged to speak with your line manager about working patterns that suit your home life to ensure a good, healthy work-life balance as well as place of work being down to you. 

If you are passionate about helping the NHS tackle today’s challenges and tomorrow’s opportunities and believe that through supporting the organisation they can significantly increase the vital support given to hospitals, community, mental health, and ambulance services, we would love to hear from you.  

About You

You will have direct marketing experience, ideally working within the charity sector, and a track record of efficiency, innovative thinking and helping take our charity to the next level. You will have strong analytical and planning skills as well as a confident communicator. However, candidates with exceptional transferrable and personable skills looking to make a cross-over from the private sector are encouraged to apply. Knowledge of charity fundraising is ideal.

Benefits Include:

• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could Fundraising Executive, Fundraiser, Fundraising Executive, Marketing Executive, Marketing Assistant, Marketing, Direct Marketing, Direct Marketing Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities

· Finding common cause across communities and conditions by working with member charities and those they support

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

The post holder will provide administrative support to all aspects of National Voices work from a governance and operational perspective. Responsibilities include supporting our Board and committees, supporting our finances, human resources,  contract, grants and project management, and our governance.

This role provides an excellent opportunity to learn more about what an organisation needs to run well, but we are looking for someone who already has some experience of working in an administrative, operational or financial role. Working in a small organisation you will work closely with the senior leadership, trustees and a wide range of stakeholders. We can provide training on any of the more technical skills (book-keeping, annual reporting, HR) – we are looking for aptitude, a willingness to learn and an ability to confidently work with a range of systems and processes.

Responsibilities

Governance

Support administrating governance across the charity, working closely with our Director of Operations & Finance, Trustees, and senior management.

· Support our Audit and Risk Committee

· Support the CEO’s EA (Executive Assistant) in the organisation of our Annual General Meeting

· Work with the EA to the CEO to ensure an effective approach to managing the Board of Trustees, its meetings, policies and inductions

Financial management

The post holder will manage the day-to-day finances of our busy team, working closely with our by our Director of Finance and Operations. This will involve:

· Raise invoices and follow up on payment issues

· Support our day-to-day banking including setting up payments and undertaking bank reconciliations

· Process expenses, ensuring compliance with policy

Business systems and processes

Support the team by maintaining fit for purpose systems, premises, and processes for HR, project management and office management.

HR/Personnel

· Support the team with recruitment and onboarding of new staff

· Maintain and support the use of our HR platform capturing absence and compliance

Systems and premises

· Assist the EA with the management of the day-to-day relationship with our serviced office provider

· Support staff with using the office and facilities, including ordering stationary and refreshments, setting up passes, booking meeting rooms etc.

· Manage incoming mail

Events

· Support our events programme working closely with the EA to provide cover where needed, leading on some events and supporting across our entire events programme.

· Provide technical support to events and larger meetings

· Supporting the creation and editing of materials for events and presentations

· Be prepared to cover for full day events as and when necessary

Person specification

 Attitudes and behaviours

· Highly organised, with the ability to stick to timelines and follow processes.

· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of people at all levels

· Ability to embed clear and reliable processes amongst a team of creative and busy people

· Discretion when dealing with confidential, for example HR related information

· Able to work independently

· An appreciation of and commitment to National Voices’ vision, mission and values.

· As part of this role, you will need to understand other team members roles and to support the team on a wider set of activities where required, in response to capacity or demand. This will include other members of the team being on annual & other leave.

Experience and knowledge: Essential

· Experience of providing administrative or office support

· Demonstrably numerate

· Confident in using the full suite of Microsoft 360 applications

Experience and knowledge: Desirable

· Experience of governance and/or operations and finance, ideally in the voluntary sector

· Experience of working with contractors and suppliers

· Knowledge of IT systems and ability to troubleshoot minor IT issues

· Knowledge of CRM systems

· Knowledge and understanding of health and care sector, or voluntary sector

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Application guidance

Please submit a cover letter (max 800 words) along with a CV to apply.

Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview. 

The deadline for applications is Sunday 15 September 2024 at 11:59 pm.

The interviews will take place the week commencing Monday 23 September 2024 on Microsoft Teams. 

Details of an interview task and interview questions will be emailed to you prior to the interview.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible. Women are currently overrepresented in our team, and we particularly invite applications from men and non-binary people.

Our Supporter Services team plays a key role in ensuring that our fundraising teams administration processes are effective and efficient as possible. Your role as Supporter Services and Fulfilment executive means that you will need to work across the whole of the directorate to implement changes that benefit our supporters as well as our fundraising teams.

You will need to be solution focused and be able to work with teams across the whole of the organisation to ensure that our supporters receive the best possible service, whilst increasing their loyalty.

Working as part of this small team a keen eye for detail is needed by everyone who works in it.

Part of the role will involve you managing the teams third party service providers who support various fundraising activities throughout the year, so experience in this area of account management is essential.

In the role you will be expected to engage with our supporters on a regular basis, so you will need to be an excellent communicator both verbally and in writing. 

Data forms part of this job and therefore you will need to be proficient in the use of Excel and be able to present facts and figures in ways that are clear and concise.

You should expect to work on your own on some pieces of work as well as part of a team on others.

The ability to multi-task, be flexible and manage competing priorities is essential to succeed in this role. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Prospectus is excited to be supporting Barnardo’s a UK children's charity with their search for a new Supporter Services & Fulfilment Executive.

Barnardo’s runs over 1,000 UK projects that transform the lives of almost 300,000 children and young people every year. They believe they can bring out the best in every child regardless of the issues they face. Their work supports children living in poverty, children that have been sexually exploited, children living with a disability, children living with domestic violence, and young carers who look after an ill parent or relative.

As the Supporter Services & Fulfilment Executive, you will be responsible for playing a key role in ensuring fundraising administration processes are effective and efficient as possible. This will involve working across the whole of the fundraising directorate to implement changes that benefit supporters as well as the fundraising teams. This role will also include managing some third-party service providers who support various fundraising activities throughout the year.

To be successful as the Supporter Services & Fulfilment Executive you will have proven experience in supporter care processes to ensure excellent engagement and loyalty. You will need a detailed orientated approach and equally have good account management capabilities. As a key contact to supporters, you will also have excellent communication skills and be able to use data effectively.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Rhiannon Mehta at Prospectus.

Location is flexible, but the team often meet in the London offices monthly. The salary for this role is £28,951 - £37,224.

If you are interested in applying to this Supporter Services & Fulfilment Executive position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About Media Defence

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. We engage in strategic litigation to improve the regulatory environment for media freedom, make grants to organisations in various countries to run media defence programmes, and build the capacity of the lawyers and organisations we work with on issues of media law.

About the Role

As Events Coordinator and Team Assistant, you will support the CEO, as well as the Operations, the Development and Capacity Building teams across all their events, traveling and administrative needs. Your main job responsibilities will be centred on organising and managing the admin that supports our work. You will play a crucial role in ensuring the smooth running of in person activities and administrative functions, working closely across the organisation.

You will be an enthusiastic team player as a lot of your tasks will involve and require input from other team members, from scheduling meetings to assisting in planning all our international travel, in compliance with current donor requirements.

Main Responsibilities

Events planning and coordination

• Coordinate logistical aspects of in person programme activities, including venue arrangements, participant travel, accommodation, and catering. These activities may include meetings for lawyers, regional and international convenings for Media Defence's network of partners, and fellowships
• Implement the logistical planning of events, including visas, flights, ground transportation, itineraries, and other travel-related arrangements, ensuring that all donor requirements are satisfied, such as the Fly America Act where applicable
• Assist Media Defence staff with visa applications, travel arrangements, itineraries, and accommodation needs, providing support to ensure a positive experience. This may include Board meetings, conference participation for Media Defence's Legal Team and CEO travel coordination

Contractual and Financial Coordination

• Support the Finance and Operations Director to ensure that event logistics align with donor requirements and Media Defence policy requirements, with a particular focus on financial compliance and the accurate implementation of travel, finance, and procurement policies
• Coordinate with external vendors, service providers, and contractors to manage contracts, payments, and other financial transactions related to event logistics
• Maintain accurate and precise record-keeping for all event-related activities, ensuring documentation meets organisational and donor requirements
• Maintain a filing system of all travel related and relevant documents that meets Media Defence's policies and donor requirements

Team Support

• Manage diaries and organise team meetings
• Take notes at meetings, prepare the minutes and distribute to relevant participants
• Provide support through administrative and communication activities, including checking that invoices from suppliers are accurate and handle any queries
• Oversee effective and smooth running of the Media Defence office, making sure staff are supported and resourced
• Monitor office supplies and stationery and make purchases when required
• Oversee maintenance of the fixed asset register and safeguard assets
• Participate in the delivery of ad hoc projects and tasks, as required

Other

• Identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested
• Maintain and observe an appropriate level of confidentiality at all times

Person Specification

Essential

• Excellent written and spoken English, good editorial skills and the ability to communicate with diverse communities and varied audiences
• Detail-oriented
• Competent IT user including Microsoft Office Packages, internet and email
• High level of personal integrity and commitment to the values of the organisation
• Ability to work flexibly and collaboratively to tight deadlines
• Ability to work in a multi-cultural environment
• Ability to manage a varied workload and demands from different teams
• Flexible and dependable, able to take the initiative
• Ability to work on own initiative without daily supervision
• Flexibility to reprioritise effectively and respond to requests for information at short notice
• Have a positive approach to daily tasks and have a solution focussed working method
• Proven experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with Media Defence partners
• Right to work in the UK

Desirable

• Experience with databases/CRM systems
• Previous experience of working in a support/administrative support role would be an advantage
• Knowledge of French, Spanish or Arabic

Benefits

• Pension: Contributory pension scheme (employer matched contribution up to max. 8%
• Annual leave: 25 days annual leave plus bank holidays
• Week off between Christmas and New Year’s
• Third Friday of each month off
• Opportunity to carry over five days into the following annual leave year
• Days’ start/finish time is flexible
• Friendly and supportive team culture
• On joining Media Defence, all employees are automatically able to access professional support through our Employee Assistance Programme (EAP) provided by Health Assured Limited and through a digital health app
• We offer an enhanced maternity and paternity leave package
• We provide a range of training and development tools to support our employees to improve or develop skills and knowledge for the benefit of both the individual and the organisation

Equality and diversity are fundamental to our mission. We are committed to the recruitment and retention of individuals from diverse backgrounds and who reflect the diverse communities in which we operate.

Closing Date: 18th September 2024

Interviews will take place online between 25th to 27th September 2024

John Lyon’s Charity is delighted to be recruiting for an Office Manager to join its dynamic our team. This is an exciting time to join the Charity as it embarks on a new chapter of our strategic objectives in grant giving. We are looking for an Office Manager to organize and coordinate administration duties and office procedures. The Office Manager will be responsible for providing receptionist duties and be the Charity’s first point of contact by telephone and for in person visitors, they will respond to enquiries received by post, telephone, or email, provide office and facilities management support to the Charity staff team, and provide executive assistance and diary management to the Chief Executive. The role is to create and maintain a pleasant work environment, ensuring high levels of organisational effectiveness, communication, and safety.

We want to hear from you if you’re a proactive problem-solver with a knack for keeping things organized and a flair for fostering a positive atmosphere. We are looking for an individual with experience of office management and administration including diary management; excellent organizational skills with experience of managing immediate and long-term deadlines, processing invoices, computer literacy including knowledge of Microsoft tools (Word, Excel, and Outlook), able to work effectively as part of a team and on own initiative and  work calmly under time pressure managing day-today operation.

The role is open to individuals seeking a full time or part time opportunity.

We support and encourage applications from people from a variety of backgrounds, experiences, and skill sets, including people from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support sets to join us and help shape what we do. 

Salary: £33,000 + generous pension contribution.

Location: This role is office based.

Deadline: 12noon Tuesday 1st October

First Round Interviews: Wednesday 9th & Thursday 10th October

Second Round Interview: Wednesday 16th October