Engagement Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Educational Partnerships Manager you will be a key contributor to the South Central & East of England regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation. The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.
The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.
We are looking for:
- A motivated self-starter
- Ability to develop new relationships with range of stakeholders and support existing ones
- Confident and happy in presenting and delivering to large audiences
- Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
- Excellent manner, rapport and professionalism with young people
- An understanding or experience of managing relationships with volunteers
- A great promoter and inspirer in helping young people achieve their potential
- Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You’ll be working alongside an experienced and passionate small regional team, with a ‘can-do’ ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel in the Bedfordshire and Milton Keynes area. A DBS will be required.
To apply, please visit CharityJob and send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 21st August 2024. Please note applications without a cover letter will not be considered
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Hybrid working
18 months fixed term contract
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Are you someone with a passion for technical and vocational education that wants to bring their expertise and skills to bear in a role that catalyses careers education to support young people into, within and on from vocational pathways? If so read on.
Role Summary
In 2020/21, the Careers & Enterprise Company appointed its first ever Youth Board Member to the strategic board of directors, to give young people a decision-making voice. The CEC subsequently established a national Youth Advisory Group, to establish and embed an organisation wide approach to capturing Youth Voice, both for the purpose of driving impact and measuring the value of our work. This work has already had a huge impact on the company, and we are looking to embed Youth Voice still further into our work at a more strategic level.
The Youth Advisory Group has three primary functions across The Careers & Enterprise Company, to:
- Govern: challenge CEC’s work to consider youth voice
- Enrich: focus on the future of CEC's strategic direction
- Advise: mobilising their voice in key projects and priorities
The Careers & Enterprise Company is seeking to recruit an 18-month fixed term Youth Engagement Officer to support the administration, facilitation and delivery of youth engagement and participation across our organisation. The role will sit within the Education Development Team and work closely with our Youth Advisory Group and Youth Board members. You will work collaboratively with colleagues across the organisation to champion youth voice and deliver high quality youth participation activities.
This new role has an exciting remit to develop practice, to innovate in youth voice practice, to lead on the operational delivery of the Youth Advisory Group and support with the strategic direction of this work. Reporting directly to the Education Manager responsible for youth voice, but also working effectively across the directorate and across the company, you will manage the delivery of various aspects of our operations including, but not limited to:
1. Effective project management – to ensure that CEC’s YAG has the greatest impact possible, you will work with colleagues from across the business, including at times the Careers Hub Network and put in place the right tools and processes for effective delivery of all elements of the youth voice. This may include establishing and managing relationships across teams, efficient reporting procedures and may extend to other areas of CEC’s ever evolving programme of work.
2. Innovate and design – CEC’s work, and the careers education landscape, is continually evolving. Responding to changing needs of the company, skills of the YAG members and proactively planning for project pivots, will be essential to success in this role. You will look for creative ways to strengthen youth voice across the company.
The Youth Engagement Officer will support the ongoing delivery of our Youth Advisory Group to ensure that young people bring their lived experience to meaningfully and authentically shape our work: from shaping our priorities and projects, through to supporting us to guide policy makers.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).
Please describe in your cover letter:
- How would you support the CEC to ensure that youth voice is not tokenistic?
- What is your experience and understanding of safeguarding of young people?
- Why would you like to work for Careers and Enterprise Company?
Closing date: Sunday 4th August 2024 (Midnight)
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Are you looking for an opportunity where you can make a positive impact in people's lives?
As a Donor Engagement Executive, you will play a vital role in raising essential voluntary income to support their charities work. You will manage and cultivate relationships with mid-level donors, ensuring they receive exemplary donor care. Your work will help generate awareness of their work and contribute to a team target of £2.5 million annually.
Job Title: Donor Engagement Executive
Salary: £36,000 to £37,000
Location: London
Working Pattern: Hybrid
Flexibility: Mix of remote and on-site work
As the Donor Engagement Executive, you will:
- Manage Mid-Level Donors: Look after their mid-level donors (up to £5K annually) from identification through to stewardship, ensuring exemplary donor care.
- Develop Fundraising Strategies: Create and implement plans to grow mid-level giving, working closely with other fundraising colleagues.
- Donor Communications: Write compelling donor communications and manage engagement activities to foster retention and uplift.
- Collaborate Across Teams: Work alongside the wider Hospice team, meeting patients and carers, hosting donor visits, and gathering material for fundraising updates.
- Support Team Initiatives: Contribute to shared team initiatives.
About You:
- Donor Engagement Expertise: Proven experience in cultivating and securing mid-level donations.
- Strong Communication Skills: Ability to create compelling fundraising copy and engage authentically with diverse stakeholders.
- CRM Proficiency: Skilled in using Salesforce or similar systems for tracking and managing donor relationships.
- Strategic Planning: Experience in developing and implementing solicitation plans to drive fundraising success.
If you're passionate about making a real difference and eager to take on a rewarding role in a supportive environment, apply today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Exciting Communications Leadership Opportunity in the Social Housing Sector
- Join this purpose-led Ombudsman to lead the Comms & Stakeholder relations!
About Our Client
The Housing Ombudsman service investigates complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents).
They are a free, independent, and impartial service, whose vision is to improve residents lives and landlord services through housing complaints.
Job Description
The post holder will provide leadership and line management to the Communications & Stakeholder Engagement teams, ensure delivery of key business plan commitments and contribute to the development, design and delivery of the corporate plan as well as key communication and engagement strategies and plans. The post holder will also provide strategic challenge, guidance and support to the Ombudsman and senior leaders to manage key stakeholder relationships effectively.
Responsibilities and Outcomes:
To manage the brand of the Housing Ombudsman - developing strategies for all our external communication channels and platforms to increase the visible impact of our work and proactively seek opportunities to raise awareness of the Housing Ombudsman and develop our offer.
Be responsible for a comprehensive internal communication programme which includes multiple engagement channels and all staff events - driving internal engagement with key strategic documents such as the business plan.
Be responsible for ensuring the delivery of the Ombudsman's external-facing events including the Member Responsible for Complaints (MRC) Annual Conference and the 'Meet the Ombudsman' events.
To deliver quality stakeholder engagement with our members, the Residents Panel and key third parties, such as advocacy and advice agencies.
To assist the Ombudsman to identify emerging issues within the sector and political landscape, including proposals for influencing key policy makers and responding to relevant consultations.
To provide the Ombudsman and senior leadership team with coaching on crucial presentations (such as giving evidence at select committees or inquests), strategic and tactical communications analysis, advice and support.
To build strong, agile relationships with peers to proactively facilitate cross-directorate working and ensure that strategic thinking about communication is built into everything we do.
To lead and manage teams of communication and stakeholder engagement specialists to deliver the work to high quality standards in a timely manner.
To contribute to the development, design and delivery of the corporate and business plans.
To produce critically important corporate publications, such as our required consultations and annual report.
Be responsible for a Communications Grid tracking all internal and external engagement and activities.
To assist and support the presentation and publication of our casework, systemic work, Centre for Learning and Code compliance work.
The post holder should strive at all times to adhere to HOS values of Learning , Excellence, Openness and Fairness.
The Successful Applicant
The candidate that secures the Head of Communications & Stakeholder Engagement opportunity at the Housing Ombudsman Service will be able to demonstrate the following:
Track Record:
A track record of leading, managing and motivating professional teams.
Professional, senior level communications experience in an organisation with a high public profile and a track record of advising at the most senior level.
Proven ability to develop and deliver high quality and innovative strategic communication campaigns and powerful storytelling communications internally and externally across a range of channels with a track record in evaluation to ensure efficient and effective use of resources.
Proven ability to translate complex and sensitive information and communicating it effectively and appropriately to a range of audiences.
Extensive experience of working with the media in a high profile, national organisation including an up to date knowledge of social media and the way it can work alongside traditional media.
Experience of managing change and achieving results.
Experience in business planning, quality assurance and risk management.
Budget management
Knowledge & Skills:
Ability and agility to work flexibly in a context of change and ambiguity.
Comprehensive understanding of government and the wider public service arena including its political decision making processes.
Understanding of the wider social, political and economic environment and their impact on the issues, implications and challenges facing public sector organisations.
Good resilience and proven experience of working well under pressure.
Communicate articulately and confidently with a wide range of people.
Write clearly and concisely for senior audiences.
Influence and persuade others.
Strong IT skills including use of Microsoft Office applications
Behaviours:
Willing to be viewed as an ambassador for HOS
Demonstrably able to collaborate with purpose.
Exceptional communicator - keeps all relevant parties informed in a meaningful and timely manner
Has a desire to learn - asks how can things be improved and is open to views and feedback
Able to see things from others perspectives - can represent the interests of stakeholders in internal discussions
Motivates and leads others to deliver
Inspirational and actively builds trust and confidence
What's on Offer
Competitive Basic Salary up to £70,717 depending on suitability
27 Day Annual Leave + Bank Holidays rising with service
remote working with offices available in London and Manchester
flexi time working scheme
one professional membership paid for annually
annual health assessment
opportunity to join the Local Government pension scheme
enhanced Maternity/Paternity and Adoption leave
personal allowance to spend on well being apps
employee discounts scheme
volunteer days policy - paid leave for volunteering
employee assistance programme
Cycle to Work scheme
payroll charity giving scheme
HOS is committed to equality of opportunity in all its practices, policies and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.
Application - To apply for this post your application must include:
A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
A Statement of Suitability (no longer than 1,000 words) explaining how you consider your personal skills, qualities and experience evidence of your suitability for the role, with particular reference to the criteria in the person specification. Please add this at the front of your CV
Interviews: W/C 22nd August 2024 and W/C 29th August 2024
The interview will take place virtually via Microsoft Teams. Further details will be released to candidates who are successful at shortlist.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who would enjoy the challenge of leading a team of staff who have lived experience of many of the issues facing children and young people on the estates of Eltham.
Superkidz Community Trust was founded in 2001 and over the years, has provided children and young people with a safe space to play and to interact with adults who have the time to listen to them. We have developed a model of engagement, Transform Group and Individual Mentoring (TGIM), that puts interaction at the heart – not simply providing activities but ensuring that there are sufficient adults around to engage the young person in conversation and the chance to express worries, self-doubt and concerns.
All our workers are drawn from the local community and many have been beneficiaries of Superkidz themselves. Most have lived experience of the issues facing our young people.
Following the retirement of our founder and Manager, Nick Russell, the Trustees are looking for a leader who will take the charity forward, support staff and help them to feel secure and confident in their abilities, while setting high standards in the workplace.
The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the postholder will be as positive and flexible as possible in using this as a framework.
Job Description
Key accountabilities:
The Manager will:
· Be an integral member of the team delivering Superkidz day to day activities and groups.
· Following consultation with staff service users and the Board prepare a strategy, financial and operational plan that best delivers impact in line with the TGIM theory of change. This should include locations, staffing, activities, income generation and should be fully costed.
· Lead the organisation in the implementation and further development of this strategy in consultation with the Board.
· Proactively use quality and impact information and strategic analysis to inform the development of new programmes of work that improve the lives of beneficiaries.
· Ensure that systems and processes are in place to manage, monitor and report on all compliance issues including; safeguarding, health and safety, and risk.
· Take accountability for financial decisions that protect the charity’s funds, ensuring the charity is sustainable and fulfils the requirements of the relevant regulatory bodies.
· Ensure that there is an appropriate funding strategy in place to secure the greatest possible diversity of income, through commissions, grants, donations, fundraising and social enterprise trading, and lead on the delivery of subsequent plans.
· Lead on the effective management of all aspects of Superkidz services and staff team, ensuring that staffing systems and procedures are up to date, regularly reviewed, and fulfil legal requirements.
· Oversee and lead on the development of staff to ensure that all teams and individuals have the opportunity for development and can work at the highest level of performance. Mentor and cultivate the existing skills of staff, providing them with a platform to grow.
· Ensure that all Superkidz services are delivered in line with all external and internal quality standards and in line with commissioners/funders requirements.
· Develop and lead on a marketing and PR strategy that promotes Superkidz, raises awareness, and increases client and funder engagement.
· Develop and lead on an effective communications strategy, both internal and external.
· Lead on the strategy to assess and develop opportunities for collaborations, alliances, and partnerships that deliver increased impact and lead to financial sustainability.
· With the Fundraising Liaison Manager, demonstrate leadership in key strategic relationships with public bodies, funders, corporate sponsors and other external stakeholders, through a range of communications, networks and events.
· Ensure full, timely, accurate and effective communication with the Board of Trustees and any sub-committees of the Board.
· Ensure that all decisions made in the course of the role are made according to current legislation and in line with all instruments of governance.
Person Specification
Essential Attributes
- An understanding of and commitment to the TGIM theory of change
- A commitment to the development and career progression of locally recruited leaders and staff
- Demonstrable experience at senior leadership / manager level in a similar sized or larger organisation
- Resilience
- An evidenced strategic mindset and capability
- Experience of successful collaborative working across organisations and sectors and ability to build relationships and partnerships
- Experienced written, verbal and non-verbal communicator with proven skills in; influencing, negotiation, stakeholder management, persuasion and interpersonal skills
- A high level of financial and general business acumen
- Confident spokesperson: ability to deal with the media and other stakeholders; excellent presentation skills
- In-depth knowledge of the range of regulatory and compliance processes required to ensure safety of staff, beneficiaries, customers and buildings
- A creative, innovative and entrepreneurial approach
Desirable Attributes
- Experience of leading entrepreneurial approaches to solving social problems
- Experience of successfully building, developing and growing a range of social or other enterprises
- Previous experience of working closely with a Board of Directors and understanding of division of responsibilities and lines of accountability
- Awareness of and sensitivity to the political, social and cultural environment in which the organisation is operating
- Understanding of public policy as it relates to the social issues that Superkidz addresses
Other: This post is subject to an enhanced DBS check.
In your covering letter please tell us why you want the job, what experience would you bring and what you think would be the greatest challenges and rewards arising from this role.
In 2019, Queen Mary University of London launched a bold new strategy with the vision to open the doors of opportunity. By 2030, they will be the most inclusive university of its kind, anywhere. Recognised as the most inclusive Russell Group university, Queen Mary is ranked first in the country for social mobility and their alumni community of over 240,000 is the University’s largest stakeholder group. They now seek a new Head of Alumni and Supporter Engagement and Prospectus is leading the search.
Head of Alumni and Supporter Engagement
Queen Mary University of London
Permanent
London with home working
Grade 7; salary £61,896
The Head of Alumni and Supporter Engagement will lead the alumni and supporter engagement team, strategy and associated budgets in order to maximise engagement and develop mutually beneficial relationship to support university wide objectives. You will work closely with the Director and relevant senior leadership to develop and manage the global engagement strategy in collaboration with relevant global teams. Taking the lead on Donor Relations, Communications and Events capabilities with the department, you will effectively support key strategic goals and lead a team of alumni and supporter engagement professionals to success.
The selected candidate will have significant experience of working in a leadership position and managing a team, with proven experience of developing and delivering compelling alumni supporter and stakeholder campaigns. You will have demonstrable experience of delivering communications and engagement strategies across channels and will keep in mind special, inspiring alumni and stakeholder experience as a key goal in all of your activities. In keeping with the inclusive nature of all of Queen Mary’s work and ambitions, higher education experience is desirable and not essential, so get in touch with search partners Prospectus to learn more.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Head of Alumni and Supporter Engagement position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Coordinator - Wales
Location: The role will be based out of the BookTrust Offices in Cardiff. BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel. There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.
Contract: Full-time, open to discussing flexible and part-time options
Salary: £28,000.00 per annum.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
We are currently recruiting to two Community Engagement Coordinator posts.
To apply please send a copy of your CV to our webiste along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 31st July at 11:59pm.
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Volunteer Engagement Officer, Birmingham, B7 5QT
Salary: £11904-£12695 (Depending on skills, experience)
Location: Nechells, Birmingham B7 5QT
Hours: Part Time, 19.5 hours per week 0845-1515, flexibility required
Days: Tuesday, Wednesday & Thursday (degree of flexibility)
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Volunteer Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centers. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The Role
At Nechells we are fortunate to have over 80 dedicated Volunteers that commit their time to ensure our 200 local Community Food Members receive the much-needed food to support their communities. Working with a wide range of Volunteers, you will be responsible for all aspects of volunteer support including but not limited to recruitment, induction, administration, co-ordination and engagement of our Volunteers. Essential health and safety compliance documentation and record keeping is a crucial element of the role as is working closely with the Operational staff, to coordinate all the Volunteer scheduling rota. A large aspect of the role with be overseeing the Corporate Volunteers that regularly attend the depot for their day of Volunteering. This customer facing element of the position is exciting and rewarding. You will also be the first and key point of contact of our diverse group of Volunteers, organising engagement events to completing risk assessments when required.
Person Specification - Skills, Qualities & Experience
Essential
· Able to establish and maintain systems and accurate recording of data
· Experience of working with people from a diverse range of backgrounds
· Good communication and interpersonal skills, with the ability to deal with people at all levels
· Enthusiastic and self-motivated with good team-working skills
· Good time management with ability to manage workloads to meet deadlines
· IT literacy, in particular of using Microsoft applications (Outlook, Word, and Excel)
· A commitment to Equal Opportunities and inclusivity
· To subscribe to the ethos, vision and mission of FareShare Midlands
Desirable
· Experience of supporting volunteers
· Recruitment & Induction delivery
· Full clean driving licence and have access to a vehicle so can travel between depots as needed
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
· The role holder will be required to work flexibly to meet operational needs
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
Closing date for receipt of applications is Wednesday 31st July 2024
The client requests no contact from agencies or media sales.
We have an opportunity for a Customer Specialist Manager - Housing to join our team in Newbury.
It's a fixed term role until the end of September 2025 with a starting salary of £42,000 - £50,000 per year depending on experience.
We have a hybrid approach to work where you'll share your time between the office and home to ensure a positive work / life balance.
The role
As a Customer Specialist manager you'll be leading, motivating and empowering your team to deliver advice and outcomes to customers with complex housing issues. This will include all tenancy related matters including domestic abuse, anti-social behaviour, safeguarding, tenancy changes, fraud and rehousing.
You'll ensure that the team provide prompt responses, looking for first time resolutions and taking ownership of cases from end to end.
You'll actively engage and build strong relationships with key stakeholders including statutory agencies and Local Authorities. Working collaboratively with our other specialist teams, Customer Service Management Centre and Locality teams, you'll work towards delivering our Corporate Plan and Customer Vision.
What you'll need:
You'll need to demonstrate a high level of housing expertise, including knowledge around anti social behavior, safeguarding, tenancy and neighbourhood management and an understanding of legislation. Ideally, you'll have previous experience leading a specialist team.
You'll also have:
- Evidence of achieving excellent customer service outcomes in a complex environment
- Strong communication and listening skills
- Experience of coaching and managing a team, inspiring them and optimising performance
- Excellent stakeholder management experience, with an ability to engage with both internal and external colleagues
- The ability to use systems and data to assess impact and inform focused solutions
What we can offer you
As a member of the Customer Specialist Team you'll be part of a collaborative, motivated and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About this role
This is an exciting opportunity to join the Reprieve team as our Head of Mass Engagement covering parental leave.
With the support of the Deputy Director of Development, you will lead our fast‐moving and creative Mass Engagement Team to:
- Power Individual Giving and Public Fundraising across multiple channels.
- Engage our community of supporters (currently about 95,000 people in the UK and 9,000 in the US) to donate and take action for Reprieve
- Inspire others to support Reprieve’s work, running campaigns across our social channels.
Our Mass Engagement work is at a pivotal moment. Reprieve’s income from through regular and individual giving, generated largely by email fundraising, has experienced a drop with many of our supporters understandably reassessing their charitable giving in the face of the economic crisis.
You will oversee the delivery and implementation of Reprieve’s recently launched Mass Engagement strategy. You will be energised to bring your skills, experience and knowledge to implement and deliver these plans, testing opportunities to diversify and grow the programme.
The Mass Engagement team works closely with the wider Development Team and colleagues across the organisation, supporting each other to reach their objectives.
About you
You will have a deep level of skill and expertise in mass fundraising, either through Individual Giving, Digital or Community and Events, with demonstrable experience managing a budget and making decisions about the best use of resources to deliver income targets.
You will be a dynamic leader with management experience and will foster an aspirational and creative environment within your team, while working across departments to ensure our content reflects organisational values, priorities and objectives. You will be able to demonstrate that you can oversee complex work streams and competing priorities, while supporting, inspiring and empowering your team to achieve targets.
Your passion in engaging people in the work of Reprieve; centring the hopes, needs and experiences of people we exist to support, supporting the work of our courageous partners and in furthering Reprieve’s mission, will be evident
Applicants must have the current right to work in the UK.
Salary and duration
The annual salary is £59,226 per annum less any required deductions for income tax and national insurance. This is an approximately 10 month fixed-term contract to cover parental leave, beginning in mid-October.
Reprieve operates a hybrid working model and we require staff to work a minimum of 2 days a week from the London office and the rest of the week from home. We are open to discussing individual circumstances, as this is a fixed term contract.
Further details and how to apply
Please see the job description for further details, including a person specifiction and information on how to apply.Applications will be assessed on a rolling basis until 01 September 2024.
The client requests no contact from agencies or media sales.
Join our dynamic team as our first Head of Communities
We are seeking a dynamic, inspiring, caring and trusted individual to make Holocaust Centre North and our projects more inclusive, imaginative and accessible. The Head of Communities will lead our new flagship initiative ‘The Rudi Project’. The programme will support our vision of Holocaust Centre North as a bold and pioneering space to reflect on ‘a global history through local stories’ from the North of England and foster a culture of care.
Holocaust Centre North
Holocaust Centre North promotes education on the Holocaust and post-Holocaust issues to raise awareness of human rights, freedom, and equality. We do so by telling a global history through local stories, specifically those of survivors and refugees who rebuilt their lives in the North of England.
Our work spans archives and collections, learning, artistic research, exhibitions, and survivor welfare. Through these areas, we aim to foster a culture of care and raise awareness about the relevance of Holocaust history today.
We collaborate closely with refugees of Nazi persecution, their families and carers, local communities, artistic practitioners, researchers, and schools to create spaces for nuanced dialogue about the ongoing relevance of the Holocaust. We strive to create opportunities for reflection on the role this dark chapter of our shared history plays in the present, using contemporary critical frameworks to engage audiences with Holocaust history.
We are now seeking to expand our current work to reach communities that had previously been excluded, underrepresented, and/or marginalised in our work, also involving them in the museum itself. We are looking for an individual with experience in community engagement and development, particularly through the lens of archive practice and artistic responses to heritage collections.
The Rudi Project
Funded by the Heritage Lottery Fund, The Rudi Project aims to develop strong partnerships with local communities that we don’t yet engage with, involving them as central participants within the fabric of our work. Through a programme of workshops, events, publications and artist residencies, we will use co-production to pose critical questions: how do we engender reflections on the Holocaust's legacies in communities that feel alienated from this history? How do we work with local communities that may feel divided due to the repercussions of current international conflict? How can we commemorate the Holocaust whilst also acknowledging participants’ silent testimonies and inherent experiences in an ever-shifting present?
This initiative represents the legacy of a recent rebrand process, which delivered a re-imagined Holocaust Centre North with a unique mandate to articulate 'a global history through local stories' and to foster 'a culture of care' when engaging with stories of trauma. Building on these foundations, The Rudi Project will enable communities to guide us in the design of sustainable and long-term practices to connect with people, especially those who also live their lives after trauma, loss, discrimination, persecution and isolation. In the process, the project will further enhance our resilience and sustainability by extending the reach of existing investment, and resources and bringing more voices around our table.
Job Description
To work closely with the Director to support the delivery of the organisational strategy through community engagement. This will include:
- Develop a methodology for socially engaged practice and community co-production for Holocaust Centre North
- Design and deliver meaningful community consultation.
- Contribute to the development of an audience development plan for reaching diverse audience goals both through existing programmes and new initiatives.
- Support and advise colleagues in all departments to remove barriers to access and ensure Holocaust Centre North is welcoming for all.
- Build networks with charities, grassroot groups, community groups, educational partners, cultural partners and the healthcare sector.
- To line-manage members of the Holocaust Centre North team
- To contribute actively to monitor and evaluate Holocaust Centre North’s impact, particularly in relation to community engagement.
To plan and deliver events and activities with communities as part of our new flagship programme ‘The Rudi Project:’
- Design and deliver pilot activities to engage communities with our existing initiatives across commemoration, artistic responses to collections and archives.
- Maintain a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities.
To manage Holocaust Centre North’s Volunteer Programme
- To widen the reach of our volunteer recruitment and develop meaningful roles for volunteers across the organisation.
- To manage volunteers.
- To evaluate the volunteer programme and report to the Director and/or the Board of Trustees on community development/the project.
- To undertake any other duties as required.
Person specification
Experience
- 5 years of demonstrable experience of running creative community engagement schemes that deliver long-term impact.
- Evidence of awareness of innovative approaches to community engagement either with the cultural sector or other sectors.
- A proven track record of running meaningful consultations with a variety of communities.
- Experience of writing funding bids for community engagement/development projects or of collaborating with development teams to apply for funding.
- Experience of community development through the lens of archive practice, commemoration and/or contemporary art (desirable).
Skills
- A proven track record managing project
- A confident and effective communicator in person and in writing
- Experience monitoring and evaluating programmes
- Ability to supervise individuals, as well as work independently
- A strong network and the ability to form a wide-ranging set of strategic partnerships
- Evidence of experience of delivering activity that supports the overarching strategic vision of an organisation
- Proven ability to manage staff and/or volunteers
Interests and personal attributes
- Interest in the history of the Holocaust and traumatic histories.
- Knowledge of the history of the Holocaust (desirable)
- An appetite for taking risks and innovation.
- Ability to work as part of a small organisation.
- Ability to prioritise without being drawn in short-termism.
- Proficiency in more than one language (desirable). This can include any language, particularly those widely spoken by minority communities in the North of England (e.g., Arabic, Gujarati, Romanian, Panjabi, Polish, Slovak, Ukrainian, Urdu, etc) and/or languages relevant to Holocaust history and our collections (e.g., Czech, French, German, Hebrew, Hungarian, Lithuanian, etc.).
- Experience and passion working with people from all sections of society.
- Adaptable, flexible, resourcesful and driven.
- Ability to be in Huddersfield and travel across West Yorkshire as necessary.
The client requests no contact from agencies or media sales.
Visitor Experience and Engagement Officer
Reference: JUL20241673
Location: RSPB Minsmere, IP17
Salary: £24,890.00 - £26,720.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week.
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
We're looking for a creative Visitor Experience and Engagement Officer who can connect people with nature. Working at Minsmere, you'll provide fascinating visitor experiences, drawing people in through new, quality events.
Minsmere is the RSPB’s flagship reserve on the Suffolk coast, giving visitors incredible wildlife spectacles.
You will develop our visitor offer, ensuring high quality experiences. You will be a good communicator, experienced at delivering events and engaging with new audiences.
Key responsibilities:
- Introduce new visitors to the RSPB by working with the Visitor Experience Manager to create a range of new and exciting events. These new events will sit alongside our current programme of events and will enhance our visitor offer and drive footfall.
- Ensure relevant data is captured for all events to enable reporting and evaluation.
- Engage and communicate with diverse audiences, face to face, digitally and via social media.
- Ensure the reserve delivers events to the highest standards resulting in a high-quality visitor experience.
- Support the continued development of a team of volunteers to assist with event delivery.
- Ensure the reserve delivers a high quality, on brand visitor experience.
Essential skills, knowledge and experience:
- Computer Literate to include professional use of social media adhering to brand.
- Sound understanding of systems and procedures relevant to a commercial visitor operation.
- Working knowledge of visitor engagement techniques
- Excellent verbal and written communications skills.
- Proven ability to plan and prioritise workloads.
- A team player who can motivate and inspire people.
- Problem-solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Ability to maximise opportunities for visitor engagement and income generation.
- Able to build and maintain strong working relationships.
- Experience of delivering a high-quality visitor offer.
- Experience of managing and delivering against targets and KPI’s.
- Experience of analysing and interpreting data.
Desirable skills, knowledge and experience:
- Contribution to a successful visitor project or visitor attraction.
- Tourism/leisure related qualification, ideally at HND level or equivalent.
- Working knowledge of Equality, Diversity & Inclusion.
- Health and Safety in the workplace.
This role will require regular weekend and bank holiday working.
Closing date: 23:59, Monday 12th August 2024
We are looking to conduct interviews for this position from 26 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
About the role
Join the Royal College of Obstetricians and Gynaecologists (RCOG) as a CRM Migration Project Lead and play a pivotal role in enhancing our membership systems. In this dynamic role, you will lead the migration of our CRM system, ensuring it meets the needs of our members and aligns with the College's strategic goals. Your responsibilities will include liaising with users, leading the Staff Portal workstream, and managing stakeholder engagement to deliver a successful CRM implementation.
Responsibilities:
- Represent Users and advocate for user needs throughout the project, ensuring solutions align with their requirements
- Lead the Staff Portal Workstream working closely with Business Analysts and Business Systems Analysts
- Coordinate User engagement and facilitate user representation across teams
- Foster strong relationships with internal teams and key stakeholders to gather feedback, address concerns and ensure alignment with project objectives
- Recommend process enhancements based on feedback and evaluation to improve CRM effectiveness and efficiency.
For the full list of key responsibilities please check the recruitment pack.
About you
You will be a proactive and detail-oriented project management professional with a comprehensive understanding of CRM systems and background in managing complex projects. Your excellent communication skills and ability to engage with diverse stakeholders will be crucial to your success in this role.
Requirements
- Demonstrable experience managing a portfolio of work and prioritising actions effectively
- Familiarity with CRM systems and their application in membership management
- Proven track record of chairing meetings and/or workshops
- Strong project management skills, including the ability to coordinate multiple work streams and address project risks and issues
- Excellent communication skills, with the ability to influence stakeholders at all levels.
Our culture and benefits
As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced wellbeing and family leave and pay policies
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch in our beautiful Union Street building
- Employee assistance programme
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Closing date: 10.00 am on Monday 5 August 2024
- Interviews will be conducted in the week commencing 12 August 2024
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Our ambitious Next Stage initiative works to ensure that artists and music creators who have access requirements can thrive within the music industry. We run a growing network of disabled music creators alongside a vibrant programme of events, lead an engaged group of talent development organisations and funders, and are engaged in projects to influence the industry to improve accessibility.
This new role will support the Artist Development Manager to deliver Next Stage by coordinating our peer support programme for disabled artists and creators and the onboarding process for new members of our network. The role will also assist with the production of content sharing the voices of network members on our website and social media and provide meeting and event support as required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Corporate Partnerships Manager, you’ll play a vital role in securing funding from companies and businesses to help drive forward our work. We rely completely on voluntary funding to fund our work, and our corporate partnerships play a huge role in enabling us to do this, year after year. The successful candidate will be starting with an excellent baseline and portfolio but will really be able to build the pipeline, taking our partnerships to the next strategic level.
The Corporate Partnerships Manager will:
- Account manage a range of corporate partnerships from cause related marketing, to charity of the year and staff fundraising
- Build a new business pipeline and secure new partners
- Line manage the Senior Trusts and Foundations Officer within the high-value team
- Work with the wider Income and Engagement team to deliver to income targets
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.