Engagement Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 7 August 2024
Ref 6779
Save the Children UK has an exciting opportunity for a self-motivated and enthusiastic individual with proven experience of creating compelling donor communications and providing high quality administrative, financial, and fundraising support to a team to join us as our Philanthropy Executive (Trusts & Foundations).
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Philanthropy Executive (Trusts & Foundations), you will be responsible for maximising income through managing a portfolio of four-to-five figure partners and prospects, engage with key external supporters and help the team build relationships with individual philanthropists and trusts through meetings, events, tailored communications and funding applications.
You will also play an essential role in building and nurturing relationships with UK-based trusts, supporting both our international and UK-based initiatives.
In your day-to-day, you will:
- Coordinate and provide high-level stewardship to our Small Trusts Portfolio through quarterly mailings that highlight the achievements and impact of Save the Children, fostering long-term donor support.
- Create bespoke proposals for donations up to £75,000, supporting our diverse projects both in the UK and internationally.
- Assist the Trusts team in maintaining and developing donor relationships, contributing to day-to-day partnership activities.
- Collaborate with the High Value Engagement team to deliver a range of communications aligned with our departmental strategy.
- Support the Trusts team during emergencies to maximize fundraising efforts for humanitarian responses globally.
- Aid the Trusts & Foundations Lead with financial information, pipeline management, and ensure donor records are up to date.
- Represent Save the Children at peer networking meetings, showcasing our work and values.
To be successful, it is important that you have:
- Knowledge of fundraising or sales to help deliver our philanthropy ambitions
- The ability to motivate and inspire others to support our work to create maximum impact for children – a confident communicator
- Take a proactive and solution focused approach, always keeping in mind the bigger picture and align with our strategy and Save the Children's values
- Strong attention to details and an eye for innovation
- A proven track record of producing high-quality, effective communications materials to fundraise, inspire and influence others
- Understanding of supporter CRM databases, Microsoft Office software, data protection and fundraising best practice
- A commitment to Save the Children's vision, mission, and values.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: August 7, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Executive Assistant to Oasis Group CEO
(a charity committed to community transformation)
Permanent, full-time contract.
Salary: £37,416 per annum (Including London Weighting)
Are you an Executive Assistant or Operations Manager looking to work for a charitable organisation that is passionate about making positive change to the communities it works in? Oasis has a new opportunity for an Executive Assistant to provide high level support for our Group CEO.
Oasis Charitable Trust is a growing and fast-moving charitable organisation, a movement supporting young people and their families in 8 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full, God-given potential.
An opportunity has arisen for an organised and experienced senior-level Executive Assistant who is comfortable supporting our Group CEO and working alongside our Founder. Working as a key part of the Oasis Group Office, no two days will be the same and the pace is fast, yet the work and opportunities will be hugely rewarding.
This key role requires the successful candidate to:
· Provide support to the Group CEO in leading the Oasis family, ensuring effective governance systems and managing innovation and development
· Provide executive level in-person support to our Group CEO which may mean UK travel to meetings, media appearances and conferences.
· Collaborate with other members of the Oasis Group Office to provide general administrative support and diary management to Oasis senior leaders
· Offer wider project support when needed (e.g. events and gatherings).
This is a challenging role working with a team of inspirational and driven, high-profile change-makers. You will be well-supported by the Group CEO and Founder and will work alongside the Founder’s EA and Group Office Assistant. The successful applicant will be able to demonstrate professionalism, calmness and be an ambassador for the Oasis ethos in their day-to-day work. Working alongside the Founder and Group CEO require this role to be largely London office-based with occasional national travel.
For your expertise and commitment, Oasis can offer:
· An opportunity to work alongside people with passion and a purpose, being part of senior level meetings in media and government.
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time.
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience . In your covering letter, please answer the following three questions:
1. What inspires you about this role and what is your motivation for applying?
2. Please give examples that demonstrate you have the personal qualities, experience and knowledge required for this role. As well as general administrative skills, highlight your experience servicing senior staff, Boards/Trustee meetings, your innovative/entrepreneurial flair, project work, any volunteer work and transferrable skills you can bring.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK. Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
The post holder will provide efficient, robust and proactive project support to the Delivery team within Creative Youth Network.
The post is a critical role for the delivery team and wider organisation supporting all aspects of delivery across Youth and Creative service provision.
The ideal candidate will have extensive experience of working in an administrative and/or project support role providing a full range of administrative support services. They will have excellent organisational and time management skills with a solution focused, proactive approach to problem solving and an interest in improving outcomes for young people. They will be an excellent communicator and have the ability to work autonomously, balance workload across multiple work streams to meet deadlines along with excellent attention to detail and great stakeholder service skills. Excellent IT skills (preferably experience of Office 365), database, excel and record management skills.
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
A full Job Description, Job Pack and Application Form are available below. To apply please visit our website.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Equity, diversity and inclusion
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
We particularly encourage applications from candidates who are currently underrepresented in our workforce, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).
As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.
If forms don’t work for you, get in touch with the team to talk about alternatives.
The client requests no contact from agencies or media sales.
About the Role: 2 year Fixed Term Contract
We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
Closing date: Midday - Wednesday 31st July 2024
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Head of Individual Giving
We are looking for an experienced Head of Individual Giving to focus on growing the active supporter database and income generation across all individual giving activity for an important charity.
If you feel you have the skills and experience for this varied and extremely rewarding role, then apply today!
Position: Head of Individual Giving
Location: Cambridge/Hybrid
Salary: circa £50,000 (depending on skills and experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 4th August 2024, however, we reserve the right to close this vacancy once enough applications have been received or a successful candidate is found.
About the Role
The Head of this team will recruit and look after all fundraisers and donors giving up to £10k. You will drive an ambitious step change in donor acquisition and donor experience, embedding a culture of innovation, business process, responsiveness, and ambitious growth. You will continue and grow our acquisition strategy to ‘recruit’ patients and loved ones to support the organisation.
You will develop and lead a fundraising and stewardship strategy for all of the organisation’s fundraisers and donors giving up to £10k. You will proactively grow our patient fundraising programme by developing a mass recruitment and engagement strategy for the organisation’s patients and staff. You will also develop a loyal supporter base by providing an efficient gold star service to all supporters from the first point of contact, through systems-driven operations.
The role will allow you to have a strategic and practical impact, and you will lead a small team (with the potential to grow) including functions that cover income generation through our appeals, and supporter acquisition through new and existing products. This role will work collaboratively with colleagues in the communications team, community team, and data and insight.
Key skills required for this role include:
- Leadership experience at Head Level.
- Constantly evaluates performance through measurement, KPIs and targets
- Strives continually to drive change ensuring that the charity is efficiently discharging its duties
- Strong leadership skills; able to make tough decisions
- Ability to write board reports, and present at various meetings, committees, and Board meetings as and when needed.
- 5 years’ experience in DM campaign management.
- A curious but meticulous mind!
- With confidence in your skills to both plan and analyse activities across the database to maximise income generation and opportunities to cross-sell activities and products.
- A creative flair and experience in creative development and proven success in donor acquisition and/or donor development campaigns.
- A leader who gets excellent results within agreed budgets and on schedule.
In return
This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.
You will receive a fantastic benefits package including:
- Pension Scheme
- Group Life Assurance @ 4 x Salary
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 (towards Computer Use Glasses)
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan - Medicash
- Employee Assistance Programmes
- Health Assured
- WeCare
- Medicash
- 25 days of Annual Leave + Bank Holidays – Annual Leave increases by one day each year after 2 years’ service up to 29 days
- Your Birthday off
- Cycle 2 Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience with could include Individual Giving Manager, Charity Fundraising Manager, Senior Fundraising Manager, Interim Fundraising Manager, Trusts Fundraiser, Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation etc. #INDNFP1
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers UK is looking for an Account Executive to support the Income Generation and Communication team in delivering activities to maintain and grow significant income from Carers UK’s products and services, namely the Employers for Carers forum.
This is a pivotal time for working carers as the Carer’s Leave Act becomes law, making it a statutory requirement for all employers to support unpaid carers by providing five days unpaid carers leave. We believe we have the platform to bring about change, as well as provide carers with the support they need.
About you
You will be highly confident approaching and building rapport with prospective and existing clients with a commitment to a sustained high level of outbound communication. Collaborative in approach and with excellent communication skills you will have the ability to prioritise and manage a combination of different tasks and work effectively and efficiently to tight deadlines.
About the role
Carers UK’s Income Generation and Communication team is responsible for the organisation’s income stream. You will be a self-starter, with new business and sales experience, who will assist the team to develop, deliver and grow its earned income activities. You will carry out prospects research to support new business development, while building relationships through active client engagement. You will receive relevant training, guidance and coaching.
We are a truly inclusive team; we offer flexibility and we live and breathe our values. We are Attentive, Ambitious and Achievers.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, Thursday 1 August 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Newham Together Café provides a safe space for people who may be experiencing or moving towards a mental health crisis. The service will offer a range of interventions including 1-1 support and safety plans, wellness & recovery action plans and social prescribing.
Staff and volunteers will have an asset-based approach, focusing on the strengths and coping skills of people using the Cafe, helping them to understand how they could use these assets to decrease their own distress and promote their wellbeing.
The service at the Café will be co-produced with those who use it as well as with local voluntary, statutory and community-based organisations. The Café strives to be a warm, welcoming and non-stigmatising environment, offering a range of activities and a quiet, low sensory space to cater for individual needs and aspirations.
Purpose of the role
The main purpose of this role is to draw upon personal experiences of mental health issues and use these experiences in a positive and enlightening way to support others who are at a crisis point in their recovery journey. You will provide quality support and interventions to those at crisis point or likely to experience a mental health crisis, as an alternative to using statutory crisis services.
Adopting our Organisational Culture
We have a strong reputation for delivering high quality services and achieving positive outcomes. Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
The client requests no contact from agencies or media sales.
£31,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Philanthropy Executive in the Philanthropic Partnerships team.
You will help grow our supporter base of those contributing £5,000-plus towards UNICEF UK’s vital work and will facilitate excellent stewardship of existing donors. You will support the team’s work by creating and maintaining effective and efficient systems, and work on products including the Every Child Fund Circle, the Children’s Emergency Fund and the NextGen community. You will also steward and develop your own supporter portfolio.
We are looking for someone who is supporter driven and mission aligned, who communicates and collaborates well with others and is able to present complex information clearly and with impact. You will be able to manage your own workload and relationships, whilst supporting a diverse team with varied needs. You will have the attention to detail to be able to manage supporter information effectively using systems and software (e.g. Salesforce, Microsoft Office) with great accuracy.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Thursday 1 August 2024.
Interview date: Monday 19 August 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
An opportunity has arisen to provide support in our weekly groups for young people aged 13-19 who are experiencing emotional or mental health difficulties. The groups are an informal, fun, confidential space where young people can meet and chat with other young people, take part in feel-good activities and receive helpful information and tools. There are two groups a week, one on Thursdays in Tunbridge Wells between 4.30pm-6pm and another in a venue in Tunbridge Wells or Tonbridge, details to be confirmed.
We are looking for a Sessional Support Worker to assist with the delivery of the groups. The postholder will work closely with the Reachout Youth Coordinator to help plan and deliver the groups and provide support to group members. You will have experience of working with young people and an understanding of mental health conditions. You will have excellent communication and listening skills, be positive, warm and welcoming and able to deal confidently with challenging situations.
The role is for 5 hours per week. Most of your time will be spent at the groups in their 2 different locations, with some time being spent helping to plan activities, attend monthly supervision, and/or other relevant meetings outside of the groups.
We offer:
· 25 days annual leave entitlement per year pro rata, with incremental increases capped at 30 days after 10 years’ service (plus bank holidays)
· An additional day of leave on your birthday and another over the winter period
· A fully supportive working environment with regular supervision
· Flexible days and hours where possible, to be arranged
· Access to our Employee Assistance Programme, a confidential 24/7 telephone advice and counselling service
· Ongoing training relevant to your role, and access to various courses through Charity Consortium Learning
· Pension contributions of up to 4% of your salary
Please read the job description and person specification below before applying.
How to apply
Please email a CV and supporting statement (maximum of 2 sides of A4) that clearly outlines your suitability for the role making sure you have addressed the criteria listed in our person specification to Leigh Attwood by 10am on Friday 2nd August. CV’s sent without a supporting statement will automatically be discounted. Interviews will be held in person, in Tunbridge Wells on Thursday 22nd August.
Please note the role will be working with vulnerable young people so an enhanced DBS check will be required, in addition to evidence of your right to live and work in the UK without restrictions.
Mental Health Resource is committed to equality, diversity, and inclusion and we want this to be reflected in the diversity of the people we employ. Applications are therefore welcomed from all backgrounds and identities.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Charity Registration No: 1049854.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role will support Disabled people to sign up to the Priority Service Register, leading to longer term energy savings and ensuring sufficient support through winter. This role will also be be able to help people heat their homes and stay warm in winter, with access to hot food through the provision of fuel vouchers, winter essentials and appliances.
In addition, the Involvement Officer will also set up a peer advocacy service to facilitate Disabled people and people with long term health conditions to come together to discuss issues and support each other.
Introduction to the role
We know that the Cost-of-Living crisis has disproportionately affected Disabled people therefore we want to do everything we can to support our members during this difficult time.
This role will support Disabled residents in Surrey to apply for energy efficiency upgrades to their homes as well as set up and run a peer advocacy service for Disabled People and those living with long term health conditions.
Main responsibilities
1. To set up and deliver group advocacy – Hold a bi-weekly peer support virtual meeting.
2. Run 'Ask a peer' sessions on our community forum each
Month (for example completing PIP applications etc)
3. Fuel Vouchers – 200 residents supported via the fuel vouchers scheme
4. Winter Essentials – 250 residents supported
5. Energy Efficient Appliances – 100 residents supported
6. In Home Visits/Phone calls to residents to assist with applications to Priority Services Register and energy efficiency home upgrade schemes.
7. Help run social activities organised by The Coalition
8. Carry out further tasks requested and agreed with the Involvement Lead, appropriate to the role and grade of the job.
We are looking for someone with:
· Excellent organisation and planning skills (E)
· Good communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences (E)
· Experience in community engagement and involvement (D)
· Experience and knowledge of working with people who are Disabled or living with a long-term health condition and/or carers (D)
· Good level of computer literacy including all Microsoft packages with experience of using a range of databases (E)
· A good level of self-motivation and able to work on own initiative (E)
· Confident presentation skills (D)
· The ability to work safely from home and willingness to do so OR the ability to work from our office in Burpham (E)
· Live within Surrey or nearby (E)
· The ability to travel around the county as required to conduct training, including the transportation of equipment (E)
· An understanding of GDPR and adult safeguarding principles (D)
Other requirements
Values: To uphold the values and beliefs of the Organisation
Equality and Diversity: To work inclusively with a diverse range of members and stakeholders and promote equality of opportunity
Health, Safety and Welfare: To maintain high standards of Health, Safety and Welfare at work and take reasonable care for the health and safety of self and others
This role requires the successful applicant to be subject to an Enhanced Disclosure and Baring Check.
We welcome applications from all parts of our community and value diversity.
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
AllChild are seeking a creative Communications Officer to join the team and play a crucial role in raising awareness of AllChild’s mission and impact.
At a time of ambitious organisational growth, this is a brilliant opportunity for someone to grow their skills and knowledge and develop their career in the charity and education sector.
The Communications Officer will support AllChild’s external communications, with a focus on effectively planning and producing content for our social media channels, website and newsletter to increase engagement and build our profile.
This role will sit in our growing communications team, working closely with the Communications Manager to drive the communications function at AllChild, and also working collaboratively across teams and with key partners in our network and beyond.
They will have excellent attention to detail, a desire to create quality content, and great writing and communication skills.
Closing date: 29 July 2024
Job Description
Job Title:
Employment Development & Training Worker (EDTW).
Management Structure:
Reports to: Head of Learning & Development
Location:
Based at Woolwich, London SE18 5BX
Salary:
£33,000 to £35,000p.a. depending on experience
Hours per week:
40 hours – generally 9am to 5.30pm Mon to Fri
Background:
First Step Trust (FST) is a charity that provides work experience, training and employment opportunities for people excluded from working life because of mental health problems or other disadvantages (workforce members).
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
We are in the process of developing a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade. SMaRT Pathways will include the delivery of vocational training through the use of various technologies including video, Virtual Reality, Augmented Reality and other mediums making the learning process more accessible to those who struggle with traditional learning methods due to issues around literacy, numeracy and low levels of self-confidence/anxiety.
Job Role:
The main objective of this post is to enable people with mental health difficulties and other disadvantages (workforce members) to engage with and access open employment. The EDTW will achieve this by taking responsibility for proactively recruiting people to the project, overseeing their development whilst at the project, including delivery of training courses as and when required and supporting them to move on to employment or further training.
Main duties:
Networking with other services in the area to raise awareness about FST, promoting work placements and training courses as well as promoting the business services.
Recruitment and development of potential workforce members - being proactive in following up on enquires regarding work placements, interviewing potential workforce for work placements at the project.
Employment support – assist workforce looking to move on to paid employment by providing support in job search, CVs and interview preparation. To develop a network of appropriate work placements by building contacts with local employment agencies and employers to ensure access to work for all workforce preparing to move on from FST.
Training – assisting when required, in delivering a variety of courses both in house and recognised qualifications to people with common mental health problems both workforce members and visiting trainees utilising the various technologies as they are developed.
Monitoring and reporting - complete, manage and provide regular, accurate, appropriate and timely reports to agreed deadlines in order to monitor progress.
Office duties – working with workforce members as colleagues ensuring that daily tasks are completed in a timely fashion.
To work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board, Chief Executive, Deputy Chief Executive and other senior managers.
Perform other tasks as reasonably required according to the needs of the project and FST.
Person Specification
Qualifications and Experience
Essential
Experience of face to face customer service in an employment advice/support related post.
Experience of delivery of training within a workplace environment.
Experience of using digital technology e.g. social media and other platforms.
Experience of managing, recording and monitoring progression.
Experience of working independently, planning and prioritising own workload.
Desirable
Knowledge of the benefits system.
Current full driving licence.
Knowledge and Skills
Essential
Ability to effectively promote FST to referral agencies.
Ability to establish a network of employer contacts to facilitate work placements and employment opportunities.
Ability to motivate, support and enable people to develop.
Ability to work as part of a team in order to achieve overall objectives and goals.
Excellent presentation and interpersonal skills.
Excellent communication skills, written and spoken.
Excellent organisational and administrative skills.
Excellent knowledge of MS Word, Excel, email, Internet Explorer and Social Media.
Attitude
Essential
Willingness to learn new technologies.
Commitment to opposing discrimination and actively promoting equality of opportunity.
Understanding and commitment to the values, principles and approach of First Step Trust.
Commitment to Health & Safety at work.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
We are looking for maternity cover for our current Salesforce Adviser.
The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.
In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.
Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.
The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth.
The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.
The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems.
KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD
- Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
- Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
- Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
- Continue the implementation of Bond’s Salesforce Data Cleaning project
- Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System.
- Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
- Set up and rollout new SF Community Cloud updates (eg: the events package)
- Troubleshoot and find solutions to any SF technical issues
- Contribute to the development and implementation of Bond’s digital strategy
- Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.
MAIN RESPONSIBILITIES
Salesforce development, integration and user adoption
- Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs.
- Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
- Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required.
- Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
- Troubleshoot issues and provide technical support to ensure they are resolved.
- Be the main point of contact for all Salesforce queries and issues within Bond.
- Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
- Create, update and maintain documentation around digital processes and systems.
- Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
- Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy
Data gathering, analysis and reporting
- Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
- Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
- Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
- Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.
Member experience and community website
- Maintain, develop and improve Salesforce Community Cloud
- Work alongside the Digital Projects Adviser to test and update custom-built packages where required
- Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
- Work with external suppliers as required.
PERSON SPECIFICATION
Essential
- Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
- Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
- Demonstrable understanding of process automation tools, such as Process Builder and Flows.
- Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
- Experience of integrating Salesforce add-ons.
- Experience of managing a complex data cleaning project.
- Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
- Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
- Creative thinker and a problem solving “can do” attitude.
Desirable
- Experience of salesforce community cloud.
- Experience of working in a membership organisation.
- Experience of using content management systems and/or e-commerce systems.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.
In the Cover Letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Communications Officer
Reporting to: Senior Global Communications Manager
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London
Salary: £27,000-£30,000
Part 1: Role Purpose:
Street Child is looking for a dynamic, confident individual with a passion for communications and a drive to make a difference.
We need a Global Communications Officer who is adaptable, personable, has an attention to detail and is ready to tackle any task with gusto. We are looking for someone who can drive forward our owned channel development, grow our website traffic and social media channels whilst maintaining strong platform engagement rates to generate fundraising.
Our ideal candidate will also create fresh campaigns with market cut through, develop clear, creative collateral, support our growing global advocacy efforts and identify opportunities for telling stories from Street Child’s programmes around the world. An eye for design and some basic editing skills is a bonus.
Part 2: Key Responsibilities:
1. Social channel content creation, maintenance and development
- Lead on the development and maintenance of the Street Child social channels, pushing forward our social strategy with a relentless focus on growth and engagement. Develop, create, and manage engaging content for our social media platforms (e.g., Instagram, Facebook, X, LinkedIn, TikTok), including identifying strategies for viral and timely content.
- Craft compelling copy and visuals that align with our brand voice and promote Street Child programmes around the world.
- Identify and leverage emerging trends and opportunities for Street Child’s social media presence.
2. Day-to-day website content updates & maintenance
- Lead on the day-to-day content updates and maintenance of the Street Child website, working to a turnaround time of 48 hours for business-as-usual activity.
- Work with external web developers to ensure Street Child’s website is optimised for raising awareness of our work, engaging supporters and raising funds.
- Develop high-quality written and visual content optimised for web, including managing our blog to ensure a steady output of content on Street Child programme areas, including primary education work, education in emergencies, and humanitarian programmes.
3. Communications resource for global fundraising teams
- Support the strategic development and communications needs of European and North American entities, ensuring a strong cohesive global voice for Street Child.
- Support global fundraising teams on all communication resource needs, including but not limited to event publicity/promotion, key appeal content and community resource generation.
- Support the creation of content/collateral for fundraising teams.
- Support the development of corporate communications, including but not limited to the design of impact reports, event promotion and publicity.
- Work with colleagues in other fundraising teams to establish communication calendars and plan for their respective areas of work, identifying communication needs and deadlines ahead of time.
4. Global advocacy communications support
- Support the delivery of global advocacy events, such as UNGA and World Economic Forum.
- Support corporate communications strategies around global advocacy events, such as UNGA and World Economic Forum.
- Craft compelling advocacy messages for Street Child-owned channels, working closely with our global programmes experts to position the organisation as though-leaders in the global education sector.
5. Wider MMC support
- Support the delivery of key content and assets for media.
- Support the contracting of in-country photographers and videographers.
- Support the individual giving donor mapping and communications development, helping to deepen and develop our donor relationships and increase unrestricted fundraising.
- Able to represent Street Child appropriately both internally and externally.
- Carry out all reasonable requests that are within the broad remit of the role.
- Support the delivery of the Annual Report.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in our Huntingdon Hub but with travel across Cambridgeshire and Peterborough.
Salary: £26,000 - £29,000 per annum
Full Time (35 hours per week)
Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
Purpose of your Job:
This is an exciting role is within our energetic Young Carers Team, you will be confident to develop and deliver engaging training to a wide range of professionals and young people, you will work closely with partners to increase professional capacity to recognise and support young carers. You will be have experience of develop marketing and awareness raising materials and resources. The role works collaboratively with young carers to gather their voice and create platforms to share their experience.
You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.
This post is subject to a DBS check and references.
Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.