Engagement Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 14 August 2024
Ref 6782
Are you an inspiring, driven and highly organised individual with proven experience of managing internal and external creative, direct marketing, telemarketing and digital agencies? Do you have a passion for legacy and mid-value fundraising and for developing deeper relationships with donors overall?
If so, join Save the Children as Head of Legacy and Mid-Value, where you will lead a high-performing team to deliver ambitious income and supporter engagement goals by growing two of our most critical and high potential fundraising programmes.
About Us
We are Save the Children. Together we create lasting change with and for children. In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.
About the role
As our Head of Legacy and Mid-Value, you will lead the dedicated Legacy and Mid-Value Squad to set and deliver predominantly one-to-many direct marketing strategies that will allow us to unlock the great potential we have within our large and committed supporter-base for donors to give at a higher level either during their life-time and/or by leaving a legacy for children.
You will work within a scrum (championing agile ways of working within the team) to deliver ambitious results and will collaborate closely with the other teams across Fundraising and Marketing as well as contributing to global communities of specialists in Legacy and Mid-Value fundraising.
In this role, you will:
- Lead the Legacy Engagement and Mid-value Squad to create top-tier fundraising programs.
- Develop and implement integrated plans, budgets, and forecasts for Legacy, In-memory, and mid-value fundraising to achieve long-term goals.
- Establish and maintain a clear vision to achieve the Squad's objectives over various time frames.
- Collaborate closely with the Loyalty Squad, Regional teams, and the Philanthropy team to execute the strategy.
- Create and apply new strategies to promote legacies to key groups like volunteers, high-value donors, and in-memory donors.
- Oversee supporter relationship management and pipeline development for both programs.
- Use data to continually optimize our work for the best use of resources and highest income in the mid to long term.
- Support squad members to independently complete tasks for maximum impact.
- Advocate for the needs of legacy and mid-value audiences in cross-organizational projects.
About you
To be successful, it is important that you have:
- Proven experience of providing effective and inspiring leadership
- A good understanding of legacy and individual giving programmes and what drives success
- Experience of managing internal and external creative, direct marketing, telemarketing and digital agencies
- Extensive experience in legacy and/or mid-value fundraising, including prospecting, pipeline development and stewardship
- Proven experience in all the levers of fundraising performance and journey planning (data, media, content, creative)
- Experience using data analysis, insight to improve fundraising performance or pipeline management
- Proven experience of using consumer insight at the heart of strategy, proposition, and journey development
- Proven commercial acumen and a demonstrable track record of improving marketing effectiveness and efficiency
- Be a natural communicator, both verbal and written, with excellent interpersonal and relationship-building abilities.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
Closing date: August 14, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The Third Age Project is dedicated to creating an inclusive world where a secure, healthy, and independent Third Age is accessible to all.
Located in the heart of Regents Park Estate, Camden, our community centre values its strong connection with service users. By fostering meaningful relationships, we can collaboratively develop programs that meet their specific needs.
As a centre coordinator, you will play a crucial role in our vision. You will support the organization's growth, coordination and development and contribute your own ideas.
Position: Centre Coordinator
Responsible to: General Manager
Location: Third Age Project, Regents Park (On-Site)
Hours: 28 hours per week, primarily on weekdays, with some evening and weekend work required. The hours are 9 am—5 pm, with an unpaid one-hour lunch break. Any overtime will be paid in time in lieu.
Salary: £25,000 - 26,000 per annum
Annual leave and benefits:
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26 days annual leave (not including bank holidays)
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·Enhanced maternity and parental leave
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Pension scheme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter.
Closing date: 7 August 2024.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.
The client requests no contact from agencies or media sales.
Context:
The International Organization for Migration in the UK (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on diaspora engagement, remittances, migration and development, protection, and community cohesion.
This position will support IOM’s work under the direct supervision of the Programme Coordinator and the overall guidance of the Chief of Mission of IOM UK. Working in close coordination with relevant country offices, units at our HQ in Geneva, Regional Office in Brussels and unit heads at the IOM London, the incumbent will assist in the planning, implementation, monitoring and reporting of relevant migrant support projects managed by IOM London, in particular related to diaspora engagement. The incumbent will also liaise with external stakeholders on matters related to communications, project development and reporting as well as may represent IOM in external forums and meetings
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terrence Higgins Trust have an exciting opportunity for a Health Promotion Specialist, working in Essex as part of the wider Essex Sexual Health Service.
The post holder will support in the design and delivery of effective health promotion (HP) and behaviour change communication (BCC) interventions appropriate to the needs of Young People and other groups at increased risk of poor sexual health outcomes.
The post holder will work closely with educational establishments to directly deliver relationship and sexual health education (RSHE), parent sessions, and educator training in both primary and secondary settings.
Delivery will also involve community engagement approaches that tackle health inequalities including HIV related stigma and discrimination. Delivering targeted interventions that increase knowledge and awareness of sexual health issues including: sexual health testing, consent, confidentiality, LGBTQ+ inclusivity, whilst also increasing access to eC-Card and access to care treatment and the uptake of broader sexual health services across Essex and Thurrock.
We will be reviewing & shortlisting applications on a rolling basis and may close the vacancy earlier if recruited to.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terrence Higgins Trust have an exciting opportunity for a Health Promotion Specialist to join their team working as part of the Essex Sexual Health Service.
The post holder will support in the design and delivery of effective health promotion (HP) and behaviour change communication (BCC) interventions appropriate to the needs of Young People and other groups at increased risk of poor sexual health outcomes. The post holder will work closely with educational establishments to directly deliver relationship and sexual health education (RSHE), parent sessions, and educator training in both primary and secondary settings.
Delivery will also involve community engagement approaches that tackle health inequalities including HIV related stigma and discrimination. Delivering targeted interventions that increase knowledge and awareness of sexual health issues including: sexual health testing, consent, confidentiality, LGBTQ+ inclusivity, whilst also increasing access to eC-Card and access to care treatment and the uptake of broader sexual health services across Essex and Thurrock.
We will be reviewing & shortlisting applications on a rolling basis and may close the vacancy earlier if recruited to.
The client requests no contact from agencies or media sales.
This is a very exciting time to join our expanding Visiting Caseworker Service. We are seeking two new colleagues, who will join our current team of two caseworkers covering the UK and Ireland. These newly created positions will be regionally based, one covering South West England & South Wales, and the other North West England & North Wales (with other travel across the UK on occasion).
Visiting Caseworkers each deal with an approximate caseload of 70-100 cases / visits per year. Central to the role will be supporting and advocating on behalf of vulnerable applicants, or those who are living in particularly complex or challenging situations. The job will be wide-ranging and include elements of advocacy, support, income maximisation, mediation, partnership working and processing our own grants where appropriate, with the overall aim to reach long-term sustainable solutions for Anglican clergy households.
Working closely with the Visiting Caseworker Manager and the wider Charitable Services team, key responsibilities will include:
Receive referrals from applicants via the Grants & Services team, for potential casework and home visits
- Assess and prioritise urgent cases on a weekly basis.
Conduct home visit (or online meeting)
- Provide thorough assessment of current situation, taking into consideration time available and wellbeing of the applicant.
- Conduct general income maximisation check (welfare benefits, grants check etc), where necessary.
- Identify, discuss and escalate (to Designated Safeguarding Officer) any safeguarding concerns within the household.
- Gather information in order to create individualised action plans with the primary contact and other household members.
• Assess and prioritise urgent actions during the meeting.
Develop an action plan
- Complete a written summary of the meeting and draft an action plan for possible areas of help and support with allocated responsibilities and agreed timelines.
- Prioritise urgent actions and agree responsibility for each action with applicant.
- Liaise with other agencies (e.g., DWP, Social Services, NHS, other charities, voluntary organisations, occupational benevolent funds, Dioceses, CofE Pensions Board etc.) where necessary.
- Refer to our own partnership support services if appropriate for help and support.
- Research and identify any local organisations for longer-term support.
- Consider and recommend most appropriate grant support through our own internal grants programme.
- Advocate on behalf of the applicant (e.g., complete internal and external applications, liaise with other external agencies, members of the Church where necessary).
- Act as third party for complaints, mediation or appeal hearings with applicants, either in person, online, or helping prepare a written submission.
- Keep accurate and objective notes and communications within our CRM system and ensure this is kept up to date on a daily basis.
Follow-up
- Manage and update action plans, while keeping in contact with applicant on a regular basis.
- Encourage and empower applicants to complete their actions and know when to step in, as and when necessary.
- Only in exceptional circumstances, consider a further home visit, if deemed appropriate
Other reasonable duties and projects commensurate with the post
- Support and work closely with other VC colleagues sharing areas of expertise.
- In particularly busy times, act as an overflow for grant applications, to support colleagues in the Charitable Services Team.
These additional roles offer a unique opportunity for dynamic, solution-focused, empathetic, casework professionals, in a small, dynamic-charity, ready to embark on its next three-year strategy (2025-28).
To be considered for this position with great scope for growth and development potential, applicants should demonstrate:
- Significant experience of working within a charity / not-for-profit or grant making trust, supporting individuals and families with complex health and care needs, elderly, or vulnerable applicants, face-to-face, online and over the phone.
- Significant knowledge and experience in at least two of the following areas:
- Welfare benefits and submitting appeals or complaints.
- Mental health support
- SEN education advice including SEN support, EHCPs and SENDIST tribunals.
- Local authority and other statutory support such as Social Service Assessments and services, complaints, DFG entitlements.
- NHS services, continuing health care either for children or adults.
- Experience of working alongside and liaising with external agencies and organisations
- Excellent problem solving, prioritisation and influencing skills with a belief of empowering individuals
- Experience and knowledge of safeguarding, knowing when to escalate concerns.
- Excellent written and verbal communication skills and high levels of attention to detail
- Willingness to work alone, with the support of line manager, and colleagues in the Charitable Services team.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development (alongside an excellent package of benefits including generous annual leave including your birthday off), then we’d love to hear from you.
For this role, the post holder will be home-based, visiting households within a dedicated region, and on occasion, across the UK (travel expenses covered). Applicants should be car owners (with a full, clean driving licence and business use insurance cover) and/or located within easy reach of a main line railway station. Use of a dedicated home office will also be required.
Some travel to our London office will be required, in line with business need; this is likely to involve up to 20 office visits per annum (reasonable expenses covered), details of which will be discussed with candidates at interview.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.
A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker.
You will also be supporting the Enhanced Practitioners with their caseloads day-to-day, responding to ad-hoc outreach referrals, and contributing to the overall running of the team in a duty capacity.
You will have experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.
You will also have the personal credibility to build confidence in the wider community and across partnerships. You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.
Salary: £33,860
Closing Date: Monday 19thAugust
Interview Date: w/c 26th August
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Andrew Simpson Centres (ASC) are dedicated to making sailing and watersports accessible to all. Our not-for-profit centres offer a range of subsidized courses, specialist programs, and clubs. We aim to transform lives through sailing, inspired by Olympic gold medalist Andrew Simpson MBE. Our centres provide opportunities for individuals of all ages and abilities to engage in sailing and watersports, fostering skills, confidence, and community.
Job Summary:
We are seeking a highly motivated Sales and Communications Coordinator to join our Portsmouth team. This role involves supporting the Centre Manager in achieving income targets, maintaining customer relationships, managing bookings, and driving new sales. Additionally, you will assist in fundraising, outreach, and community engagement activities. Your efforts will help ensure the smooth running and development of our centre.
Main Duties and Key Tasks:
Centre Sales and Communications:
- Achieve income targets through agreed strategies.
- Maintain relationships with schools, groups, and individuals.
- Establish new customers and drive sales.
- Manage bookings and the booking system.
- Process and administer paperwork and communications.
- Assist in developing the centre according to the annual development plan.
- Collaborate with the team for smooth operations.
Fundraising Activities:
- Identify and pursue local fundraising opportunities.
- Manage relationships with local supporters and stakeholders.
- Research and submit applications to local trusts and grant organizations.
- Identify community partners for fundraising.
- Provide information for impact reporting to funders and supporters.
Outreach Activities:
- Identify effective outreach strategies with the Outreach Manager.
- Lead local outreach to attract participation in RNSA Youth Crew and Swim Free Programme.
- Network with local communities to market opportunities.
- Serve as a point of contact for families and young people.
- Engage with families and signpost available pathways.
- Develop materials to support programs.
- Research local demand and business potential.
- Attend and leverage local events for networking.
Person Specification:
Essential:
- Working knowledge of office management and administration.
- Previous outreach and marketing experience.
- Excellent communication skills and ability to build relationships.
- Experience in producing and implementing administrative practices.
- Proficient in managing complaints and conflict.
- Excellent customer service skills.
- Ability to problem solve and make sensitive decisions.
- Good financial management skills.
- Proactive, organized, and a team player.
Desirable:
- Experience in digital marketing.
- Educated to degree level or equivalent.
- Knowledge of the charity sector.
- Understanding of sailing/watersports industry.
- Experience in a non-profit or charity setting.
Personal Commitment:
- Uphold and promote ASC values.
- Adhere to Health and Safety, equality and diversity, safeguarding legislation, and other policies.
- Maintain strict confidentiality and data protection principles.
- Commit to delivering excellent customer service.
Apply now to join our team and help us transform lives through sailing and watersports.
The client requests no contact from agencies or media sales.
A role reflecting the step change ambition in the delivery of The National Lottery Community Fund’s ‘It starts with community’ strategy to 2030. This is an exciting, demanding and varied role at a time of optimistic change.
As Chief Communications Officer you will provide strategic leadership of our Communications and Engagement functions. Sat within our Funding Strategy, Communications and Impact Directorate (FSCI), you will be leading our Branding/Content/Digital and Strategic Communications teams in the delivery of The National Lottery Community Fund, UK wide, external engagement strategy.
This role requires a proven communications leader with expertise in team building and problem solving across the full breadth of external communications and engagement in a complex and evolving environment, creating a culture which encourages innovation.
We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
Interview Date: Wednesday 4th/11th September
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
Essential criteria
• Significant experience of leading an integrated specialist communications and engagement team
• Strong influential leader with experience leading a function through organisational change
• Proven track records of developing and delivering a significant innovative communications and stakeholder strategy
• Working with a range of stakeholders including government
• An ability to develop and enhance excellent relationships internally and externally to ensure that our communication and engagement functions are improving and furthering the delivery of our core work
• Experience professional leadership in a newly forming central function/service across an organisation to deliver their strategy
• Experience of ensuring that communication and engagement function directly supports the organisations operational delivery
• Understanding of the political and policy environment we operate in
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
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Work collaboratively and have excellent communication skills.
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Be organised, self-motivated and able to manage your time effectively
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Have the ability to solve problems effectively and make decisions in the face of competing priorities
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Holiday pay and pension
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An Employee Assistance Programme
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Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Friday 9th August
Interviews: Thursday 15th August at 336 Brixton Road
The client requests no contact from agencies or media sales.
Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future.
The Talent Set are delighted to be working with Plan International UK to recruit a Retention & Stewardship Lead, focused on leading and delivering a step change in how the organisation holistically considers its supporters. With an emphasis on the supporter experience, this role will lead a team of 7 (3 direct reports) to identify cross-sell opportunities and ultimately increase the lifetime value and commitment of its supporters.
Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead the retention team to identify and consider the potential crossover of these audiences, fostering meaningful relationships and supporter journeys that maximise retention and support income growth.
Key Responsibilities:
- Lead the Retention & Stewardship team, establishing a collaborative team culture focused on innovation, creativity and continuous improvement to establish great supporter experiences.
- Foster a multi product, multi channel approach - overseeing email, direct amil, SMS and other key channels to ensure a seamless donor experience across all areas.
- Develop and lead the implementation of integrated supporter engagement strategies – maximising the loyalty and support of existing supporters to increase their lifetime value.
- Oversee a breadth of products - from child sponsorship to legacies, influencing campaigns and emergency appeals. You'll create cross-sell and upsell strategies for various audience segments, promoting additional giving opportunities and introducing supporters to the wider areas of the charity's work.
- Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
- Oversee legacy marketing and strategy - offering ongoing stewardship to establish deeper relationships that allow this income stream to build further.
- Adopt a "digital first" type of approach - recognising the significant potential for growth within this space.
Person Specification:
- Proven experience in developing and implementing successful retention and stewardship strategies with a multi channel, multi product approach.
- Strong background in data-driven activity, with experience of effective segmentation, targeting and optimisation to maximise ROI.
- Effective team leader, able to build and develop high performing teams and motivate them to succeed.
- Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
- Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.
To be considered for this position please apply with your CV as soon as possible, the deadline for applications is Wednesday 7th August. Regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
This is an exciting time for Audience Experience at Sue Ryder. We’re at the launch point of the next phase of our strategy to become a truly audience-centric organisation and we need someone like you to help make this happen.
Are you experienced in stewardship, supporter experience and journeys with a background in charity or customer experience in a commercial environment? Does the prospect of playing a pivotal role in taking an organisation to the next level excite you? If so, come and join our team and contribute to the great work we do at Sue Ryder.
Reporting to the Journeys & Stewardship Manager you will be a key member of a busy and thriving Supporter Experience, Data and Insight Team, overseeing engagement activities and collaborating with teams across fundraising and beyond. Sue Ryder is here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.
Key responsibilities
- Assist the Stewardship and Journeys Manager in developing, implementing, and managing strategic, audience-centric journeys and experience, across Fundraising and other departments, ensuring best practice.
- Support and recommend improvements for stewardship activities, maintaining quality and consistency, always looking to deepen engagement.
- Help lead innovation with ‘Test & Learn’ plans to enhance impact and results.
- Develop a deep understanding of our audience segments and adopt a data and insight driven approach to audience experience, utilising research, models, and surveys to improve audience experience.
This is an excellent opportunity for someone capable and proactive to take the next step in advancing their career.
Our benefits:
- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
- Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 6th August
Interview date: TBC
Please note we reserve the right to close the vacancy early if enough of the right candidates have applied.
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The Third Age Trust is seeking to appoint a Learning Officer to support learning across the u3a movement. The post will be focused on growing the national & online learning provisions, in a way that serves and supports local u3a activity.
This is an exciting time for the u3a movement, with many members open to new ways of learning. The Learning Officer will support the development of our online learning provision, enabling the sharing of resources and networking between members. They will also facilitate national learning events and projects. Prospective candidates will be confident in their ability to use digital software and be able to support members to access new technologies. The person will be a key link between stakeholders within the movement including volunteers and external partners. Working with the Learning Manager and Member Services Team to deliver the learning programme and achieve u3a objectives.
The client requests no contact from agencies or media sales.
Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK.
We do this through the Parkinson’s Excellence Network (PEN), a network of around 6,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.
We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.
Since its establishment in 2015, the Excellence Network has provided networking and collaboration opportunities for professionals across the different regions of the UK. In England, the Excellence Network is moving to a new regional model aligned to the 7 NHS England regions. The regional model in the devolved nations will remain the same: 3 regions in Scotland, 2 in Wales and 1 in Northern Ireland.
To help us deliver this new regional model, we are looking for a healthcare professional to take on the role of Regional Clinical Lead on a consultancy basis.
To apply for the role, you will need to be based in the East of England region.
What will be expected of you in this role
You’ll:
- Be expected to co-opt a multidisciplinary leadership team to support you in your role. This team should reflect the multi-professional composition of regional services, as well as the geography and should include at least one person with Parkinson's.
- Drive engagement and participation with the Excellence Network at a regional level.
- Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services across your region.
- Act as a professional ambassador for the Excellence Network and help represent the professionals in your region.
- Engage with Integrated Care Board (ICB) leaders to help influence the development of your Integrated Care System (ICS).
- Work closely with the Professional Engagement team at Parkinson’s UK to organise and hold engagement opportunities in your region. This will include working with the team to hold and lead at least one in-person meeting in your region per year.
- Attend the annual in-person PEN National and Regional Clinical Leads meeting.
- Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.
- Work closely with the PEN National Clinical Leadership Team (CLT) to discuss and review national and regional priorities. Attend a virtual meeting with CLT 2 times per year.
What expertise you’ll bring
You’ll:
- Be a UK-based clinical healthcare professional, working in Parkinson’s or with extensive interest and expertise in the condition, with exceptional interpersonal and influencing skills. Healthcare professionals living with Parkinson’s are also encouraged to apply.
- Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
What you can expect from Parkinson’s UK
You’ll:
- Be formally welcomed and introduced to the Excellence Network and your role as a regional clinical lead.
- Be provided with an introduction pack, which outlines all the activities of the PEN at a national, regional and local level, so that you can gain an understanding of where your role fits in.
- Meet regularly with the Professional Engagement team to discuss and plan activity in your region, working to a co-developed engagement plan for your PEN region. We will be flexible, taking into account your individual needs.
- Meet with the Professional Engagement Lead or Associate Director of Policy & Health Strategy after 6 months in the role for a review meeting and then annually thereafter (or more frequently if required).
- Be provided with a set of resources and information to support you in your role eg. a ready made presentation on the PEN, data from the services within your patch, including relevant data from the UK Parkinson’s Audit.
- Be invited to an annual event for the National and Regional Clinical Leads, to provide updates, training and opportunities for discussion.
A bit more about the opportunity
- Time commitment will be 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
- Monthly rate will be based on skills and experience.
- Term of consultancy services will be set tenure of 3 years from date of appointment, with an option to extend once for a further 3 years.
We will also ask you/your employer to send across a monthly invoice to the Professional Engagement Manager at Parkinson’s UK and include a short paragraph outlining what you’ve done in the role each month. We can provide an example of this.
Closing date for applications: 12pm on Sunday 18 August.
Shortlisted applicants will be invited to an interview and we’ll be aiming to hold interviews week commencing 27 August.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
Overview
Are you passionate about digital communications, technology, and accessible web design?
Join our team and make a difference to the staff and volunteers of our organisation across the UK. This is a unique opportunity to apply your skills in a dynamic and supportive environment, driving innovation and accessibility in our digital environment.
Change Grow Live is a national health and social care charity that believes in people and wants to make a difference. We help tens of thousands of people each day to change, to grow and to live life to its full potential. Our staff are critical to making this happen.
We are pleased to introduce this new position that demonstrates our commitment to providing our colleagues with high quality platforms for communication, connection and collaboration. As our Intranet Officer, you will be pivotal in enhancing the daily online experiences of our staff and volunteers, ensuring they have the essential information they need to perform their roles effectively.
We are in the process of renewing our SharePoint intranet, and you will join us at an exciting time where you can take ownership of the channel, ensuring it meets our high standards and continues to be developed. Another upcoming project involves implementing new employee channels, such as Viva Engage. You will play a key role in supporting this project and ongoing development.
You'll be highly organised and efficient, with a passion for improving employee's experiences at work.
The role is remotely based, or you can choose to work from one of our services. Occasional travel to Change Grow Live sites will be required for team meetings. We welcome applicants that are located anywhere in the UK. The charity is a friendly and energising place to work – and you will have the full support of the team to make this new role a success. We are open, bold and compassionate, and we value diversity.
Where: Remote
Hours: Full Time. 37.5h per week
Salary: £32,685 - £36,635 per annum
Responsibilities
Key Activities:
- Support the delivery of the internal communications and engagement strategy
- Coordinate the day-to-day requirements of the organisation's SharePoint:-
- Content – publish content that aligns with publishing standards
- Governance – manage the approval, review, and retention process to ensure information is user-centred, clear, and up to date
- Web design – support standards of UI/UX, accessibility and search optimisation
- Technical support – develop and deliver SharePoint solutions by working with colleagues in the IT department and testing with users
- Continuous improvement – use analytics, user feedback and Microsoft updates to progress the intranet roadmap
- Support the implementation and management of new employee channels such as Viva Engage and other applications in the Microsoft Viva suite
- Community management – proactively guide community managers to maintain healthy and compliant platforms
- Measure, track, and evaluate platform engagement metrics to assess the effectiveness and make data-driven recommendations for improvements
- Advise and work collaboratively with colleagues to gather and prioritise requirements for channel enhancements, new features, and improvements
- Share best practice, upskill, and empower staff to improve how they communicate and engage
- Advocate Change Grow Live’s brand, including tone of voice, and shape clear messages that are aligned to the organisation’s values
About You:
Education Knowledge and Experience (essential):
- Qualification in a relevant subject, or the equivalent experience in a similar role.
- 3+ years' experience in a communication, marketing, digital, or technology role.
- Experience managing digital channels, e.g. intranets/websites/social media.
- Strong relationship management and interpersonal skills.
Abilities and Skills (essential):
- Excellent communicator, comfortable with presenting ideas.
- Understanding of digital accessibility with the ability to present complex information in an accessible, jargon free format.
- Highly organised, able to manage multiple tasks and work autonomously.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Creative, innovative, and passionate about helping people.
What We Offer:
- Ongoing professional development and training opportunities
- A supportive and collaborative work environment
- The chance to be part of an organisation dedicated to improving lives
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service for the first 5 years
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- Training, career development & progression opportunities
- Refer a Friend Scheme.
If you are passionate about providing accurate and helpful content and making a positive impact in the lives of others, we would love to hear from you.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Salary Range (pro rata if part time)
CGL points 29 to 33 (£32,685.28 - £36,635.37)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
19/8/2024
Closing Date
11/8/2024
If you have any questions on this opportunity that you would like to talk through please contact us