Engagement Manager Jobs
We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.
The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.
As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.
What you’ll do:
- Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
- Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
- Arrange and manage project meetings.
- Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
- Support the development of tools and training materials across services.
- Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.
What you’ll need:
- Experience of team or project administration.
- Experience of working with a project team.
- Effective interpersonal skills and customer service.
- Strong communication skills.
- Proficient user of Microsoft packages.
- Excellent organisation skills
If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GiveOut is an award-winning international community foundation, with the mission to grow giving to support the global struggle for LGBTQI human rights. We advocate for more funding to benefit LGBTQI causes globally, fundraise to foster more giving by the LGBTQI community and our allies, and pool donations to provide grants and other support to LGBTQI organisations worldwide, to build a world where LGBTQI people everywhere can live their lives freely and fully.
Across the world, courageous activists are doing vital work to protect and improve the lives of LGBTQI people. But they lack resources and funding is fragile, especially in the Global South and East. Our global community and allies want to provide support, but it is not always easy to do so. GiveOut’s purpose is to help address this urgent need by providing a platform for our supporters to give in one place to fund LGBTQI rights activism worldwide. We pool the donations we receive to provide flexible grants to LGBTQI organisations around the world, ensuring they have more of the resources they need to defend our communities, tackle inequality and campaign for lasting change.
An entry-level role, the Philanthropy Coordinator will be a key member of GiveOut's small team, with responsibilities in three main areas: helping with internal programme coordination, supporting colleagues on key donor relationships and fundraising, and taking the lead on community fundraising. They will be highly organised with a strong work ethic, enjoy organising events, and up for the challenge of raising lower level gifts from our community and allies. They will have the opportunity to develop organisational, project management and fundraising skills, learn about LGBTQI rights activism around the world, and see the impact of their work through the incredible LGBTQI organisations supported through GiveOut.
Main responsibilities:
Internal programme coordination
-
Manage calendars, schedule internal meetings, help bring together agendas, book meeting rooms, and take minutes where required
-
Help maintain internal documents using Google Workspace
-
Work with colleagues on shared processes, including finance and reporting
-
Contribute to a dynamic, fun and effective organisation
Supporting donor relationships
-
Triage donor requests, responding where appropriate
-
Schedule external meetings and calls
-
Create and send invoices
-
Ensure we have necessary information to claim Gift Aid on eligible donations
-
Maintain database to ensure accurate donor information in GiveOut’s CRM (Donorfy)
-
Support on fundraising events and briefings, creating event plans, and managing invitation process
-
Support travel, logistics and manage itineraries for international guests
-
Support on reporting to donors on the impact of their giving, building donation reports from database, liaising with internal teams, and using templates to build reports
-
Assist in donor research and prospecting
Community fundraising
-
Lead on engaging lower value individual donors
-
Organise fundraising challenges
-
Offer guidance, materials, and support to individuals and groups organising their own fundraising activities
-
Track regular monthly giving and contact donors to discuss any missed payments and re-establish regular giving
-
Support the Donor Journey (automated stewardship journey for new individual donors, providing regular donor emails)
-
Ensure accurate tracking and processing of community donations, including managing online fundraising platforms
What success look like:
-
A well run philanthropy programme, with the systems and processes in place to support effective fundraising
-
Strong donor relationships, with colleagues supported effectively to maintain and strengthen relationships with key and high-value donors
-
Accurate and up-to-date donor database, with all donor information and donations accurately tracked and acknowledged
-
A growing community of grassroots supporters and lower-value individual donors, through community fundraising initiatives
-
A dynamic, fun and effective organisation that is respected and valued by supporters
Required attributes, skills and experience:
Must-have:
-
Connection to GiveOut’s vision, mission and values, with a commitment to the LGBTQI community
-
High ethical standards and integrity
-
Team player, with strong interpersonal skills
-
Strong communication skills, written and verbal, confident in engaging with colleagues and external stakeholders
-
Strong organisational skills, with ability to manage multiple tasks simultaneously
-
Excellent attention to detail and time management
-
Good working knowledge of using office software (documents, spreadsheets, presentations) and online calendar tools
-
Highly motivated, with a strong work ethic
Desirable:
-
Experience in organising and coordinating events
-
Fundraising or relationship management experience
-
Good working knowledge of Google Workspace tools
-
CRM experience (Donorfy-specific training will be provided)
-
Experience using MailChimp, MailMerge or other email marketing tool
-
Working knowledge of GDPR
We pool the donations we receive to provide grants to LGBTQI organisations around the world, ensuring that they have more of the resources they need.
The client requests no contact from agencies or media sales.
Learning and Events Coordinator
Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Insights and Engagement Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Learning and Events Coordinator is integral to this.
We are looking for a Learning and Events Coordinator to provide coordination and administration support for Barnwood Trust’s internal learning programme, engaging staff and Trustees in individual, team and organisation-wide learning and development activities and events.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health challenges.
Contract terms:
· This role is 12 months fixed term, and we welcome applications from people looking for part time hours (19 hours per week).
· We offer a flexible start between 8am and 9.30am Monday to Friday.
· £16,023 p/a (pro rata) (FTE £31,624)
· 22 days holiday inc. bank holidays (pro rata) (FTE 36 days inc. bank holidays)
Summary of key duties:
· Coordinate and support team learning and development
· Assist in creating and implementing the annual Organisation Learning and Development Plan (OLDP)
· Report on learning expenditure and manage the Learning Management System
· Deliver and administer accessible internal learning activities and events
· Provide administrative support for bookings, venues, and liaising with attendees
· Maintain digital records of learning activities and ensure data accuracy
· Support staff and Trustees in accessing online learning resources
Summary of skills
· Excellent communication and organisational skills, including high level written communication skills.
· Highly organised with project co-ordination skills.
· Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.
· Experience supporting small to medium-scale events
· Ability to apply appropriate communication channels and methods, including digital and print media.
· Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, and cloud-based database).
For full details please see our application pack.
Benefits:
· 36 days annual leave including bank holidays. (FTE)
· Life Assurance (3 x Salary)
· Work within an organisation that is committed to improving equality and diversity.
· Competitive salaries and fantastic pension contribution rates.
· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
· Friendly and collaborative working culture; everyone’s voice is heard.
· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
· Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
· Deadline for applications: 12.00 noon on Wednesday 21st August 2024
· First interviews: Tuesday 3rd September or Thursday 5th September 2024
· Second stage interviews: Thursday 12th September 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
![Barnwood Trust logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/ndox_efzgis_2024_06_12_04_06_24_pm.jpg)
![BARNWOOD-TRUST-240723-9-scaled.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/barnwood_trust_240723_9_scaled_2024_06_12_04_05_29_pm.jpg)
![BARNWOOD-BOARD-MEMBERS-47-scaled-e1716969762654-710x320.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/barnwood_board_members_47_scaled_e1716969762654_710x320_2024_06_12_04_05_30_pm.jpg)
![MicrosoftTeams-image-12-640x596.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/microsoftteams_image_12_640x596_2024_06_12_04_05_30_pm.jpg)
![IMG_2802-640x596.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/img_2802_640x596_2024_06_12_04_05_30_pm.jpg)
The client requests no contact from agencies or media sales.
We have an exciting opportunity to join our team as North Suffolk Coast reserves' Visitor Operations Manager.
Visitor Operations Manager - North Suffolk Coast Reserves
Reference: JUN20247875
Location: RSPB Minsmere, IP17
Salary: £29,200.00 - £31,347.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you a strong and engaging leader? Are you energetic, positive and solution-focussed? Do you love working with others to achieve something special? Do you have a passion for providing excellent customer service?
If you've answered yes to these questions, we want to hear from you.
We're looking for an enthusiastic and forward-thinking business leader with first-rate interpersonal and communication skills to lead, develop and help set direction for the visitor operations of the RSPB’s North Suffolk Coast reserves. The ideal candidate will have a strong track record in leading and motivating teams, in areas such as retail, catering, membership and events, and the necessary expertise to achieve income growth targets.
A passion for providing the best possible visitor experience will be key, helping to connect our visitors to the amazing wildlife of the North Suffolk Coast reserves and inspiring them to take action for nature.
At Minsmere we welcome around 100,000 visitors each year, with a busy shop and café and incredible wildlife spectacles that make the reserve one of the top nature destinations on the Suffolk coast. Minsmere is an internationally important nature reserve with visitors coming from all over the country, and indeed the world, to get closer to nature here. Maintaining our visitor offer will be vital over the next few years as construction will be taking place for Sizewell C, which is on our southern boundary. We also welcome visitors to Dingle and North Warren, where we also aim to provide a rewarding experience.
You will lead a fantastic team and support a culture of exceptional customer service, maintaining the highest standard of visitor welcome and experience.
Day-to-day this role will involve:
- Managing a team and building strong working relationships.
- Developing income streams.
- Monitoring finances and visitor data.
- Developing successful events.
- Overseeing publicity and interpretation.
- Managing staff and volunteers.
- The role involves working to targets and will involve some weekend and bank holiday working.
This is a great opportunity for someone to have a big positive impact on RSPB income and support, building a cohesive visitor team, and engaging and inspiring both new and traditional audiences at Minsmere nature reserves. There will be opportunities for wider working in collaboration with other RSPB reserves in the area.
Essential skills, knowledge and experience:
- Excellent verbal and written communications skills.
- A natural leader who can build and maintain strong working relationships and motivate and inspire people at all levels.
- Sound understanding of systems and procedures necessary to run a commercial visitor operation.
- Sound knowledge of how to deliver the highest standard of customer care.
- Experience of successfully recruiting, leading and developing a team of volunteers and staff to deliver a joined up, coherent and high-quality visitor offer for all visitors to the reserve.
- Experience of proactively promoting the visitor offer through all available channels to target audiences.
- Proven track record of setting and achieving agreed targets and KPI’s for income generation, quality of visit and footfall targets for the reserve.
- Experience of maximising opportunities for visitor engagement and converting visits into support.
- Experience of organising events and activities with supporting documentation to ensure relevant procedures and legal compliance requirements are met.
- Competence in the full range of Microsoft 365 software.
Closing date: 23:59, Sunday 28th July 2024
We are looking to conduct interviews for this position from week commencing 12 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for an experienced Patient Information Manager for an exciting new role. Excellent written communication, copy editing and proofing skills are essential for this post, and you will require to have previous experience in writing for a variety of different media channels. You will have the ability to convey complex medical information in accessible language and knowledge of the steps involved in producing information. You’ll have line management experience and the ability to review and give feedback on others’ work. Previous experience of working in cancer healthcare would be an advantage.
About the role
This is an exciting time to join Myeloma UK as we launch our new five-year strategy.
As Patient Information Manager you will have the opportunity to lead, develop and diversify the range and type of patient information we currently produce, working with a range of internal and external stakeholders. Managing the Patient Information Team, you will oversee the quality of all resources produced, ensuring compliance with recognised standards and internal brand requirements.
The Patient Information Manager will also be responsible for managing the information events team who hold digital and in person events for those affected by myeloma, working with the team to plan the programme for all events.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, please send us the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 16 August 2024 and interviews will be held w/c 26 August 2024. You will be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
About Us
The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work across five continents with some of the world’s most vulnerable people to strengthen their voices in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.
We are now looking for a Sustainability Lead to join us on a permanent, part-time basis, working 17.5 hours per week.
The Benefits
- Salary of £54,438 - £67,692 per annum (pro rata), depending on experience
- 25 days' annual leave per year (pro rata), increasing with service
- Closure between Christmas and new year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season-ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependents leave
- Eye tests and glasses
- Therapy treatment
This is an exceptional opportunity for a high-calibre sustainability professional with specialist knowledge of environmental and ethical targets and reporting to join our impactful organisation.
Your expertise will be instrumental in shaping the delivery of our sustainability strategy, addressing pressing global issues and making a meaningful difference in the world. You will help us to set the example for the rest of global community and lead from the front in supporting developing nations with their own sustainability agenda.
Ready to lead transformative change? Seize this chance to drive sustainable development and shape a brighter future for our planet. Read on and apply today!
The Role
As our Sustainability Lead, you will support functions across our organisation to help deliver on our sustainability commitments.
Specifically, you will support improved environmental, social and governance actions, whilst setting annual sustainability targets and reporting on these to ensure we deliver on our environmental promises.
You will help finalise our Sustainability Strategy and reporting framework to ensure improvements are delivered. You will work with teams responsible for aspects of sustainability including finance, operations, facilities, people and governance and you will develop an internal stakeholder engagement plan to raise awareness and drive changes in staff behaviour.
Your role will also involve:
- Engaging partners to improve understanding of their sustainability priorities
- Sharing our experiences of developing and implementing a sustainability strategy
- Producing the annual public sustainability impact report
- Overseeing the annual ISO 140001 assessment
- Finalising updates to the carbon offsetting policy
About You
To be considered as our Sustainability Lead, you will need:
- Experience developing and delivering sustainability strategies and change management programmes
- Sustainability expertise, particularly on environmental and ethical aspects of sustainability
- An understanding of key issues and debates in sustainability
- An understanding of the key issues, actors and debates involved in the global sustainable development agenda
- Knowledge of the challenges facing organisations operationalising sustainability commitments
- An understanding of change management practices to support organisational shifts to more sustainable ways of working
- An understanding of emerging legal frameworks on sustainability and net zero reporting
- A qualification in environment, business sustainability or related fields
IIED is a hybrid working organisation and, if/when working from home, you will need a reliable internet connection.
The closing date for this role is the 16th August 2024.
Other organisations may call this Sustainability Strategy Lead, Environmental Sustainability Lead, Net Zero Programme Lead, Sustainability and Compliance Lead, Climate Change Lead, or Environmental Impact Lead.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organization Overview:
Living Potential Care Farm is a therapeutic farm located in Sicklinghall, Wetherby, dedicated to providing a supportive and inclusive environment for individuals with various needs. We empower people through engagement with nature, farming, and community activities, promoting well-being, personal growth, and social integration.
Project Overview:
We are embarking on a large-scale project to expand and enhance the facilities and services of Living Potential Care Farm. This project aims to develop new therapeutic areas, upgrade existing infrastructure, and introduce innovative programs to better serve our community. We urgently seek an experienced and dynamic Fundraiser to lead our fundraising efforts, ensuring the successful realization of this transformative initiative.
Role Summary:
The Fundraiser will be responsible for developing and executing a comprehensive fundraising strategy to support the expansion project. This includes identifying and securing funding from diverse sources such as grants, corporate sponsorships, individual donations, foundations, and lotteries. The ideal candidate will have a proven track record in fundraising for large projects, excellent communication skills, and a strong network within the philanthropic community. Due to the urgency of this project, the candidate must be able to start immediately and hit the ground running.
Key Responsibilities:
- Develop and implement a detailed fundraising plan for the project.
- Research and identify potential funding sources, including grants, trusts, foundations, corporate sponsors, and lotteries.
- Cultivate and maintain relationships with current and potential donors.
- Prepare compelling funding proposals and presentations.
- Organize and coordinate fundraising events and campaigns.
- Monitor and report on fundraising progress, ensuring targets are met.
- Collaborate with the project team to align fundraising activities with project milestones.
Qualifications:
- Proven experience in fundraising, particularly for large projects in the non-profit or care sector.
- Strong understanding of different fundraising methods and channels, including experience with foundations and lotteries.
- Demonstrated success in securing funding from grants, trusts, foundations, corporate sponsors, and lotteries.
- Exceptional written and verbal communication skills.
- Demonstrated ability to build and maintain relationships with donors and stakeholders.
- Highly organized with excellent project management skills.
- Ability to start immediately and work under tight deadlines.
- Passion for the mission and values of Living Potential Care Farm.
Location:
The role is based in Sicklinghall, Wetherby, with some flexibility for remote working. Occasional travel may be required for donor meetings and events. Application Process: Interested candidates should submit their CV and a cover letter outlining their relevant experience and motivation for applying.
The client requests no contact from agencies or media sales.
Salary: £41,542 per annum
Hours: 34.5 hours per week
Department: Supporter Marketing and Public Fundraising
Job Type: Full-time
Contract Type: Fixed-term for 12 months (maternity cover)
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are recruiting for a CRM & Supporter Journeys Officer to join our Digital and Data Strategy Team (maternity cover for a 12-month fixed term contract). Sitting within the Fundraising and Supporter Engagement Directorate, this is a great opportunity to join our committed team.
In this role you will maintain the supporter database (currently CARE) and support the CRM & Supporter Journeys Manager to continuously improve the way Plan International UK collects, interprets, and uses data to further our marketing activities. Collaborating with Fundraising and Campaigning teams, you will support the delivery and optimisation of our automated supporter journey capabilities to improve supporter experience and retention.
Having previously worked to maintain a database in a supporter-focussed environment, you will have experience of using a relational database and of the management of supporter journeys (in PeopleStage or a similar campaign automation tool), from briefing through to delivery.
For further detail of this role, please see the job profile. Please refer closely to the Person Specification section during your application, to demonstrate your suitability for the role.
For further detail of this role, please see the job profile.
The deadline for applications is 23:59 on Sunday 11 August 2024
Interviews will take place week commencing Monday 19 August 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-215805
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
The People Team Promise
The People Team support the delivery of the Crisis organisational strategy, utilising specialist HR skills, knowledge and professional best practice to maximise the impact of our work.
We support leaders to create a culture of inclusion and high-performance throughout the organisation, cultivating a psychologically safe and positive work environment for everyone.
We listen to all colleagues and signpost and support them to achieve a working environment that allows them to thrive.
All colleagues can expect the People Team to act inclusively, and respond to queries, challenges and opportunities in an agile, creative and person-centred manner. Pragmatism and compassion will be offered when advising on policy and process.
The Role
The People Team are recruiting for an interim People Business Partner to support several directorates. This is an exciting time to join us as the team work to manage day to day activities and support the cultural transformation of the organisation in line with our new values.
About the role
As People Business Partner you will act as a trusted adviser to senior leaders in the assigned directorate(s), using a broad range of HR expertise and data insight to understand needs and advise on people initiatives that support the delivery of business plans . The role will be varied managing both day to day issues and longer term transformational work.
You will work in collaboration with the wider People and Culture function and areas of the organisation to deliver effective, development, planning, implementation and embedding of people and culture projects, and organisational change.
You will play an integral role in the development and embedding of the People and Culture Strategy and associated workstreams and projects
You will have opportunities to contribute to project work within the People team playing a key role in ensuring that our people practices are developed through effective collaboration with stakeholders and in line with our new corporate values.
You will be a member of the extended management team within the People Team; helping to shape our plans to deliver most impact.
About you
This role will require a postholder who can partner confidently with senior leaders and identify opportunities for strategic interventions and collaboration. Someone who is experienced in employee relations, building relationships, creating momentum and positive change. You will have a person centred approach and be able to provide clarity and simplicity to complex matters.
You will have a solid background operating autonomously at Partner level and the ability to capitalise on wider organisational people and culture initiatives; bringing them to life locally and delivering tangible outcomes.
You will be skilled at coaching others to deliver the best outcomes and have demonstrable experience of providing credible advice on employment law, change management and best practice.
A background in partnering in the third sector would be a distinct advantage but not essential.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: 6th August 2024
Interviews will be held on 14th August 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team (details on the careers page of our website) and we will contact you to discuss how we can help.
For more information about our work please visit our website
The client requests no contact from agencies or media sales.
Job Title: Project Officer
Position Type: Paid/Full time
Reports to: Project Coordinator
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast and after school clubs)
Salary: £31,138 FTE
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays
Pension: School Food Matters matches pension contributions at 5% of pensionable earnings
Contract: Temporary – 12 months
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Healthy Zones programme
Healthy Zones supports primary, secondary and special schools to create a food environment that puts young people's health centre stage. We are working with schools to develop food policies and to improve the food served in their breakfast and after school clubs. The programme uses a whole school approach through hands-on engagement with students, staff, kitchen teams, governors and parents.
Job Purpose
· To promote, develop and deliver the Healthy Zones programme across schools in Southwark and Lambeth
· Support with the expansion of the Healthy Zones programme across other regions in England
Key Tasks include:
- Recruit schools to take part in Healthy Zones
- Complete food audits in schools looking across the whole school day (training provided)
- Develop and deliver healthy after school club and breakfast club modules (convene working groups in schools, run simple food preparation engagement sessions (training provided), empower student voice, build relationships with the after-school club staff)
- Develop food policy improvements in schools in our six key areas by building relationships with staff, and engaging students, parents and governors
- Build relationships and work closely / maintain relationships with teachers, teaching assistants, cooks and senior leaders in primary and secondary schools in Lambeth and Southwark to improve the food they offer their students
- Build and support relationships with contacts in partner organisations/LAs, and deliver training where necessary
- Collecting data and maintaining accurate records relating to the programme in Airtable
- Work closely with our Evaluation Manager to complete all monitoring and evaluation
- Gather content for our website and social media platforms
- Keep Programme Manager fully updated on progress
-
Keeping up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth-running of SFM at this time of growth
- Maintaining the ethos of the charity and positively promoting our work at all times
- The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
·Experience of working for a charity or not for profit organisation
·Experience of working in education
· An interest in food education and children’s health
The client requests no contact from agencies or media sales.
St Joseph’s Hospice in East London is one of the largest hospices in the UK. We provide compassionate, specialist palliative care to people in the diverse community of East London who are living with a life-limiting illness. We treat each person as unique, encouraging and enabling them to reach their full potential until the end of life.
Working with the Public Fundraising Manager, you will deliver a strategy to deliver income, providing excellent stewardship to legacy enquirers, pledgers and in-memory givers. You will build relationships with local solicitors and funeral directors, alongside many other stakeholders to manage legacy and in-memory events and campaigns.
A strong communicator and planner, you will be able to build strong relationships and be comfortable speaking to bereaved families with compassion and kindness.
This role is for 35.5 hours per week (part-time considered).
For further information and to apply, please visit our website via the Apply button.
Closing date: 2 August 2024.
Interview date: 8 August 2024.
Applicants are subject to a DBS check.
Peatland Programme Communications and Engagement Lead
Salary: £31,500 per annum (£25,200 pro rata for 0.8 FTE)
Location: Newark- fully remote with occasional travel to Newark and rest of UK
Full Time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)
Permanent
Closing date for applications: 28 July 2024
First Interview: 6 August 2024
Second Interview: 12 August 2024
About You
The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation, The Royal Society of Wildlife Trusts. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.
They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.
They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.
You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.
About our client
Our host organization are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
Our client take Safeguarding responsibilities extremely seriously. Please check their commitment statement to find out more.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
This role may be subject to a DBS check.
Customer Engagement & Insight Officer / Case Handler (Complaints)
Hemel Hempstead (Hybrid/Smart Working)
Salary up to £35,212 Per Annum Plus Benefits
Temporary Fixed Term Contract, Full Time (Fixed Term Contract)
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join our Customer Services department.
As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
- Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy.
- Identify improvements and lessons learned from feedback and monitor delivery.
- Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team.
- Updating and sharing complaints dashboards with the business to ensure complaints are responded to in timescales.
- Engage with customers directly by leading focus groups and holding customer voice events both in person and online.
- Co-ordinate customer surveys and feedback.
- Speak to customers who have complained to discuss how complaints can be resolved.
- Deliver training and feedback to the wider business on customer experience.
- Contribute to deliver Thrives customer ambition.
Requirements:
- Technical expertise in complaint management, customer service, quality assurance and the ability to write a formal response.
- Ability to role model our core behaviours, with a focus on trust and respect for everyone.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Excellent Microsoft Excel skills
- Ability to work independently and as part of a team.
- Flexible and adaptable to change.
Benefits:
Thrive’s Top 10!
- Annual Leave - 25 days per year increasing by length of service (up to 30 days)
- Buy or sell annual leave
- Generous family friendly provision
- Pension - Thrive Homes will pay double your contribution (up to 10%).
- Discretionary Bonus
- Life assurance - a payment of 3x your salary
- Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
- Virtual GP Service (available 24/7)
- Wellbeing reward scheme (earn vouchers through a health app)
- A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different!
All roles at Thrive are subject to a basic DBS check.
Closing date: 29th July 2024
Interviews Dates: To be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Internally known as 'Business Manager'
Our Mission
Everyone deserves a life free from exploitation and abuse.
Role Summary
Are you a passionate and dynamic individual with a a drive to make a difference? Link to Change is seeking a dedicated Business Manager to join our vibrant team. In this pivotal role, you will harness your creativity and strategic thinking to amplify our mission, engage our community, and drive fundraising initiatives, as well as supporting our Apprenticeship Programmes in Business & Administration and Marketing & Communications. If you have a proven track record and are eager to contribute to a meaningful cause, we would love to hear from you! Join us at Link to Change and be a catalyst for positive impact in our community.
Benefits: In addition to joining a friendly, committed and supportive team, Link to Change offers a generous employee benefits package:
- Enhanced employer pension contribution.
- 28 days annual leave, plus bank holidays.
- Employee assistance programme.
- 2 days per month working from home days.
- Free on-site parking.
- An opportunity to make a real difference to help exploited children and young people create a positive future.
Our Values
- Inclusivity- We believe that all survivors of exploitation should be supported and have access to appropriate services. Beneficiaries are the heart of everything we do.
- Quality- We provide an effective, reliable and high quality service to young people, their families, the community and professionals to support them.
- Challenging- We advocate for and with young people and challenge other professionals to create positive change.
- Trustworthy- We are confident in our commitment and credibility to deliver on what we say we are going to do.
- Dedication- We are committed to our young people through providing open-ended and continuous support.
- Knowledge- We are dedicated to continually build upon our knowledge and expertise in the field of children, young people and exploitation.
The Role
This is a dynamic new and exciting role which will play a key part in our strategy for development and growth at Link to Change. The role involves managing our apprenticeship schemes, developing, and delivering our income generation strategy, providing business support to our Chief Executive, and collaborating with key partners and stakeholders.
Duties and Key Responsibilities
- Lead the development, delivery and evaluation of communication tactics that contribute to the impact of our work, focused on informing and influencing key audiences based upon the charity’s strategies.
- Assist in the planning, writing and development of the key strategies required to enhance Link to Change’s business capabilities.
- Managing the apprenticeship schemes in the delivery of the business, administration and communications strategies.
- Development of new business engagement plans- identifying, researching, engaging and cultivating new prospects and relationships, alongside the Operations Manager and Chief Executive.
- Manage and support with the improvement of systems, processes and administrative projects in line with the needs of the charity.
- Developing relationships with businesses, community groups, individual donors, trusts and foundations and local partners to encourage donations, CSR, gifts in kind, community events, campaigns and develop supporter journeys for the charity.
For the full job description please refer to the attachment below.
Everyone deserves a life free from Exploitation.
The client requests no contact from agencies or media sales.
Global Partners Digital is recruiting for two Lead positions within its policy and advocacy teams (functions). This is an exciting opportunity for experienced individuals to be at the forefront of GPD’s work to shape digital tech governance processes and policies so that they are inclusive and rights-respecting.
Position 1 will have a policy focus across GPD’s thematic areas (Trust and Security, Platform and Content Governance, New and Emerging Tech, and Internet Governance) and will involve research, advocacy, engagement on these issues in key digital tech governance processes, including UN processes.
Position 2 will have an Internet governance focus with specific expertise on technical standards and protocols and will involve advocacy and engagement in technical standard setting bodies including the International Telecommunications Union (ITU); Internet Engineering Task Force (IETF), Internet Corporation for Assigned Names and Numbers (ICANN), as well as other Internet governance relevant forums.
Both positions will require relevant subject expertise, as well as knowledge of the digital policy ecosystem, and experience doing advocacy and/or engaging relevant stakeholders networks. We recognise, however, that candidates will be stronger in some areas than others and successful candidates will be placed in the most appropriate team (Function) for their skills and expertise.
We encourage applications from a diverse range of backgrounds and experiences.
# Positions open: Two
Working days: Full time* (32 hours per week, Monday to Thursday)
Start date: ASAP
Band: 2 (Lead)**
Salary: £40,000-£50,000+ pa based on experience
Contract: 1 year fixed term contract with the option to make permanent
Location: Preferably UK-based (with permission to live and work in the UK) although applications from other countries will be considered
Flexible hours
Remote working or co-working
* GPD is an accredited four-day week organisation. This means that we work reduced hours (32) Monday to Thursday with no loss of pay in return for full productivity.
**We will consider applications at Band 1 level (Officer) with responsibilities adapted accordingly. The salary for a Band 1 is GBP 30,000-40,000+.
About Global Partners Digital
GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.
GPD’s work is centred around thematic areas including trust and security; new and emerging tech; platform and content governance and Internet governance. The range of expanding issues we cover include: cybersecurity; cybercrime; encryption; AI; immersive technologies; platform regulation; disinformation; hate speech; digital tech/Internet governance, technical standards setting; Internet fragmentation; digital authoritarianism.
Application
You can find out more about the positions and how to apply by clicking on the link below.
The client requests no contact from agencies or media sales.