Engagement Coordinator Jobs in London, Greater London
Do you want to help build a world where everyone feels part of a community?
Do you drive reliable delivery and ongoing improvement of programmes?
Are you a strong and highly motivated team leader?
If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.
The role
In this role, you’ll be responsible for:
• Strategic development and oversight of community programmes for children, adults and across multiple generations
• Leadership and line management of team; oversight of sessional facilitators and contractors used by team
• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these
• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders
• Lead role in planning and execution of community events
• Development of corporate partnerships and CSR relationships
• Responsibility for general outward communications, including social media
• Contributing to the wider organisation as a member of the Senior Management Team
• Acting as Deputy Safeguarding Lead
About you
You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of
no more than two sides of A4, explaining why you want the job and how your experience relates to the
job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the
time to include a well-written cover letter as detailed above. We won’t assess applications without
one.
INTERVIEWS: First round interviews will take place week commencing 4th November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Manager-Ukraine Humanitarian Appeal
[Trialling hybrid working: 2 days in the office per month, which is subject to change]
Compulsory 2-week office attendance during an appeal
Salary: £40, 560 per annum.
Contract status: Full time to March 2026
***Please download the job description for full details***
The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.
Key responsibilities:
Communication and Collaboration
· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
· Maintain strong understanding of response context.
· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.
Analysis and Reporting
· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners.
· Manage external reporting requirements including preparation of stakeholder reports and infographics.
Management and Leadership
· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
· Support with real-time reviews, community perception studies and other related MEAL activities.
If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.
How to apply
Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.
This is a great opportunity to work with Teams across the organisation and with our partners abroad.
The client requests no contact from agencies or media sales.
Full-time (35 hours pw) - evening and weekend flexibility required as this service operates 9am-8pm during the week and 9am-12pm Saturday and Sunday
Newham University Hospital
Ref: EDSCN-241
Are you a proactive, driven and empathetic individual who is passionate about supporting and uplifting children and young people and want to make a difference within the community for the betterment of children and young people? Do you have an understanding of the challenges that are faced by some young people and of dominate youth culture?
If so, join St Giles as a Specialist Caseworker embedded into a multi-disciplinary team within the Emergency Department of Newham Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Specialist Caseworker, you will provide peer supervisory support to the team within the wider hospital-based services, which includes deputising for the Senior Caseworker when required, and support the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. You will develop and maintain an up-to-date and accurate resource of suitable onward referrals and develop and maintain strong relationships with both clinicians and hospital staff and with other services in the hospital, i.e. CAMHS, IDVA, COMPASS.
We will count on you to identify and assess young victims of violence, producing support and risk management plans based on these assessments, and to provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, which will see you provide practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, and appearing in court.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children
• Experience of providing support, advice and advocacy
• Substantial experience of assessing the needs of young people at risk of significant harm
• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: Monday 30th September @ 11:45pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whipps Cross Hospital, London
Ref EDS-243
Are you a proactive, empathetic and flexible individual with a proven record of providing support, advice and advocacy, and communicating effectively the needs of clients to other professionals? Do you have strong experience of assessing the needs of vulnerable children and young people who are at risk of significant harm?
If so, St Giles Trust is looking for a Specialist Caseworker to be embedded with the Emergency Department of Whipps Cross Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our specialist worker you will provide peer supervisory support to the team within the wider hospital based services, which includes deputising for the Senior Caseworker, and supporting the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. We will also count on you to develop and maintain strong relationships with clinicians and hospital staff, while also identifying onward referral pathways with other services in the hospital such as CAMHS, IDVA, COMPASS and other statutory and voluntary sectors in the community.
Working as part of a multi-disciplinary team, you will also help to identify and assess young victims of violence and to provide support, advice and advocacy for both them and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and deliver a holistic support service that includes practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, appearing in court, DIY work and cleaning.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project.
- Experience of using support plans to enable people to successfully access support services.
- Substantial experience of engaging successfully with ‘challenging’ young people.
- Proven experience of working in a high intensity environment.
- A working knowledge of relevant services for young people and their families in the service provision area.
- First-class interpersonal, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult and Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 27th September 24.
Interview date: 07 October 24.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Networks Manager (Parental Leave Cover)
Are you an experienced manager working in cultural administration, with the skills and knowledge to run programmes that connect and support researchers, curators and emerging scholars and professionals? Are you passionate about changing perceptions of British art research? Are you keen to create skill development opportunities and space for researchers to connect? The Paul Mellon Centre for Studies in British Art (PMC) is looking for a Networks Manager (Parental Leave Cover) to oversee the delivery of the Centre’s Networks and further develop our offer.
Who We Are
As a research centre and educational charity, PMC aims to generate original, inclusive and creative thinking and scholarship on British art, understood in its most diverse and expansive contexts. We host and support a thriving programme of research events. We publish innovative books and a wide range of digital outputs, including our prize-winning journal British Art Studies. We pursue individual and collaborative research projects. With our grants and fellowships programme, we sustain the most exciting and original work in British art and visual culture. We make our specialist archives and library accessible to a growing public, at Bedford Square and beyond. We deliver teaching and learning programmes and run networks that connect researchers and professionals.
About the Role
PMC is looking for a Networks Manager (Parental Leave Cover) to manage the delivery of the Centre’s Networks and further develop our offer of networking events and skill development programmes.
The PMC’s Networks connect and support researchers who are engaging with British art in its broadest sense, at different stages of their working lives. The networks currently include the Doctoral Researchers Network (DRN), Early Career Researchers Network (ECRN) and the British Art Network (BAN), a subject-specialist network supported by PMC in partnership with Tate. The programming of each network is led by a convenor: annually appointed external convenors in the case of the ECRN and DRN; the Head of Grants, Networks and Learning in the case of BAN. Additionally, the PMC Networks team run programmes and events to support the vocational development of emerging researchers and professionals, currently including the British Art in Motion film competition and the Art Trade Seminar. During 2025 our Networks programme will be developed and refined, with a new consolidated network for emerging researchers. The post-holder will undertake the final planning and implementation of the new network.
Salary will be £44,000.
This post is a fixed-term contract for a minimum period of 10 months, full-time and the hours of work are 35 per week.
Applicants will be expected to work on site at the Paul Mellon Centre, Bedford Square, London WC1 (or remotely as circumstances demand). We are happy to talk about flexible working arrangements offered by the Centre.
Responsibilities
British Art Network
The successful applicant will:
- take an active role in the BAN team, based across Tate and PMC, in overseeing the effective delivery of the Network’s activities
- lead on BAN’s membership and communications, including working with the external web developer in maintaining and developing the dedicated BAN website and preparing and delivering membership-wide mailings
- work with the Convenor to plan and deliver the Curatorial Forum (a global residential programme) overseeing the logistics and administration (including travel and accommodation bookings)
- work with the BAN Coordinator to ensure all BAN activities are accessible and inclusive, in line with BAN’s baseline requirements
- contribute to strategic planning of BAN’s programmes as it enters a new phase of activity at the end of 2025, helping ensure these are in line with BAN’s core values and ambitions, and are aligned with the mission, values and Equality, Diversity and Inclusivity (EDI) policies of Tate and PMC
Early Career Researchers Network and Doctoral Researchers Network
The successful applicant will:
- manage the effective planning, administration and delivery of DRN and ECRN programmes, working with PMC colleagues and the Network Convenors
- ensure the smooth running of events organised by the Network Convenors, at the PMC and elsewhere, ensuring these comply with EDI policy and align with PMC values
- liaise with the PMC’s digital team and the Communications Manager to coordinate the networks’ presence on the PMC’s website and social media
- oversee the management of both networks’ membership databases and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
Networks Development
The successful applicant will:
- work with the Head of Grants, Networks and Learning in planning and implementing a restructured Networks programme in 2025/6, including planning for the next stages of the Art Trade Forum residential programme and British Art in Motion (undergraduate film competition), and contributing to new PMC displays programme as appropriate
- work with the Head of Grants, Networks and Learning and a range of internal and external stakeholders, to finalise plans for and implement a consolidated ECRN for PMC
- plan for and manage any changes required to networks’ membership databases and other membership lists, and ensure all data held is GDPR compliant, in line with the policies set out by the Data Protection Manager
- with the Head of Grants, Networks and Learning, develop and plan professional development programmes for 2025–26
- ensure the effective communication of these changes internally and among stakeholders and members, including updating/revising web content
Person Specification
The successful applicant will have:
- significant experience of leading on the simultaneous delivery of multiple projects, effectively managing workload, stakeholders and team members (including line management)
- in-depth understanding of how networks can engage and support their members, including skill development opportunities, research sharing and events programming
- a collaborative approach to teamworking with a commitment to learning, sharing and adapting, as well as proven ability to work proactively and independently as required
- extensive practical experience in managing budgets in an organisational context, with a keen understanding of administrative processes and relevant software/resources
- experience of working with databases (ideally membership databases) on a significant scale, with an understanding of GDPR obligations
- experience of being a highly effective communicator – in person, in writing and through published online communications
- knowledge and ideally practical experience of marketing and audience development, insofar as these may apply to network activity
- understanding of the principles of equality, inclusion and diversity and a proactive approach to applying and promoting these in the workplace
- appreciation of a range of access needs and experience of helping create accessible working environments and/or events
- an understanding of PMC’s work and objectives and its context in the cultural sector, and a commitment to extending the reach and impact of our networks
- experience of working with external and internal stakeholders and partner organisations
Closing Date
The closing date for applications is Thursday 3 October 2024 10am GMT.
Full information including a full job description can be found on the Paul Mellon Centre's website.
The client requests no contact from agencies or media sales.
At Refuge, our staff are providing lifesaving services every day. The People & Culture team play an essential role in the recruitment and retention of the staff that deliver this vital work and of other colleagues who contribute to our success as an organisation.
As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join.
The client requests no contact from agencies or media sales.